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Jobs in Realestate Facilities Management

189 jobs in Realestate Facilities Management.

Level 5 Assistant Facilities Manager The Assistant Facilities Manager is responsible for keeping our building running like a well-oiled machine, focusing on the core systems and the people who maintain them. You'll spend your days making sure our access control is secure, our ticketing system is efficient, and our various vendors – from cleaners to HVAC engineers – are doing what they're paid to do. This directly impacts our team's ability to focus on their work without worrying about a broken printer or a freezing office. When you do this job well, our colleagues won't even notice you're there, because everything just works. The lights are on, the temperature's right, and the building is safe. When it's not done well, frankly, things grind to a halt: security breaches, uncomfortable workspaces, and frustrated employees. The tricky part is balancing the urgent, reactive issues with the proactive maintenance that prevents bigger problems down the line. The reward? Knowing you're creating a truly functional, safe, and productive environment for everyone. View
Level 2 Associate Facilities Engineer The Associate Facilities Engineer is here to support the day-to-day maintenance and operational tasks across our property portfolio. You'll be learning from seasoned engineers, helping them keep everything ticking over, which directly impacts tenant comfort and the overall value of our buildings. You'll work at the intersection of hands-on technical work and basic administrative tasks, translating urgent requests into actual fixes that our tenants rely on. When this role is done well, our buildings feel well-maintained, tenants are happy, and bigger issues are caught early. When it's not, small problems can quickly snowball into expensive headaches. The challenge is absorbing a huge amount of practical knowledge quickly, often in a reactive environment. The reward is seeing immediate results from your work and knowing you're building a real career in a critical industry. View
Level 2 Associate Facilities Operations Specialist The Associate Facilities Operations Specialist is here to keep our buildings in tip-top shape, handling the day-to-day tasks that keep everything running. You'll be the person responding to work orders, helping with routine checks, and making sure our spaces are pleasant for everyone. This role sits right at the heart of our operations, supporting the wider Facilities team and making sure our tenants and staff have a great experience in our properties. When you do this job well, things just work. Tenants are happy, equipment lasts longer, and our buildings feel safe and well-cared for. If things don't go so well, you'll see complaints pile up, things break down, and people generally get a bit grumpy. The challenge? You'll often be dealing with small, urgent issues that pop up out of nowhere, and you'll need to learn quickly. The reward? You get to see the immediate impact of your work, making a real difference to people's daily lives in our buildings. View
Level 2 Associate Security Operator The Associate Security Operator is responsible for keeping a close eye on our security systems, responding to alerts, and making sure our properties stay safe. Day-to-day, you'll be monitoring CCTV, checking access control logs, and following clear instructions when something doesn't look right. You'll work right at the heart of our facilities team, making sure our buildings are secure for everyone who uses them, from tenants to staff. When you do this job well, our buildings are safer, incidents are dealt with quickly, and everyone feels more secure. Get it wrong, and we could face serious security breaches, property damage, or even harm to people. The tricky part is staying sharp and focused, even when there are lots of false alarms, and knowing exactly when to escalate. The reward, though? You're directly contributing to the safety and peace of mind of hundreds, sometimes thousands, of people every single day. That's a pretty big deal, honestly. View
Level 3 Building Engineer The Building Engineer is responsible for the day-to-day operation and maintenance of a specific property's core building systems. You'll independently manage the mechanical, electrical, and plumbing (MEP) systems, ensuring they're running efficiently and safely, which directly impacts tenant comfort and operational costs. You'll work closely with property managers and contractors, translating technical needs into clear actions that keep the building in top shape. When this role is done well, our tenants are happy, our energy bills are sensible, and unexpected breakdowns are rare. When it's not, you'll have cold tenants, skyrocketing utility costs, and constant emergency call-outs. The challenge is balancing proactive maintenance with reactive fixes, often with limited resources and tight deadlines. The reward is seeing a complex building operate flawlessly because of your direct efforts, knowing you're keeping hundreds of people comfortable and safe. View
Level 3 Building Operations Coordinator The Building Operations Coordinator is responsible for managing the daily flow of maintenance and operational tasks, ensuring our properties are always in tip-top shape. You'll be the go-to person for tenants and vendors, making sure everything from a 'hot/cold call' to a major equipment repair is handled quickly and correctly. You'll work at the intersection of tenant needs and our facilities team, translating urgent requests into actionable work for our technicians and contractors. When this role is done well, our tenants are happy, our buildings run efficiently, and we avoid costly emergency repairs. If it's not, you'll hear about it – quickly – from frustrated tenants, escalating issues, and budget overruns. The challenge is juggling multiple urgent requests while keeping an eye on the bigger picture of planned maintenance. The reward is the satisfaction of knowing you're directly contributing to a safe, functional, and pleasant environment for everyone in our buildings. View
Level 6 Building Operations Coordinator Manager The Building Operations Coordinator Manager is here to make sure our entire property portfolio hums along, day in, day out. You'll be setting the operational strategy for multiple buildings, leading a team of Facilities Managers, and ultimately, owning the financial health and operational efficiency of your region. It's less about the daily grind of work orders and more about making sure those work orders are handled brilliantly by your team, consistently across all sites. You're the one who steps back and asks: 'How can we do this better, at scale?' You'll sit right at the intersection of our overall business strategy and the day-to-day reality of our buildings. Your job is to translate our big-picture goals into actionable operational plans that your managers can execute. Think of it as being the conductor of a very complex orchestra, where every instrument (every building, every system, every team member) needs to play in tune. When this role is done well, our buildings are safer, more efficient, and our tenants are happier, which directly impacts our bottom line and reputation. We're talking about saving millions in operational costs and extending asset lifecycles. When it's not, we're looking at budget overruns, frustrated tenants, and critical system failures. The challenge, honestly, is balancing long-term strategic planning with the inevitable 'fire drills' that come with managing physical assets. The reward? Seeing your strategic vision come to life across an entire portfolio, knowing you've built a high-performing team, and delivering real, tangible value to the business. View
Level 3 Building Operations Director The Building Operations Director (at this level, often called an Assistant Facilities Manager) is responsible for making sure our buildings are safe, comfortable, and efficient for everyone inside them. You'll be the one who actually gets things done on the ground, making sure maintenance happens and problems get fixed quickly. You'll work at the intersection of our tenants' needs and our operational teams, translating a leaky tap report into a plumber visit that actually solves the problem. When this role is done well, our tenants are happy, our equipment lasts longer, and we avoid those costly emergency repairs. When it's not, well, you end up with unhappy tenants, broken equipment, and unexpected bills. The challenge is juggling lots of small, urgent issues while keeping an eye on the bigger picture of planned maintenance. The reward is seeing a well-maintained building and knowing you've made a real difference to people's daily lives. View
Level 3 Building Security Manager The Building Security Manager is responsible for overseeing the daily security operations of one of our key properties, ensuring our contract security team is doing its job properly and that all security systems are working as they should. You'll be the first point of contact for any security incidents, making sure they're handled quickly and correctly. This role sits right at the heart of our facilities management team, working closely with property managers and tenants to keep everyone safe and secure. You're basically the eyes and ears for security on site. When you do this job well, everyone feels safe, incidents are rare and dealt with smoothly, and our property runs without a hitch. If things go wrong, though, you're looking at potential theft, damage, or even harm to our people, which can really hit the business hard. The tricky part is balancing the need for tight security with the everyday convenience that tenants expect, all while managing a team of external guards who might not always share your priorities. The reward? Honestly, it's knowing you've kept people safe and prevented something bad from happening. That's a pretty good feeling. View
Level 6 Building Services Assistant Manager The Building Services Assistant Manager is here to make sure our property portfolio is running smoothly, efficiently, and compliantly across a significant chunk of our assets. You'll be setting the operational strategy for your area, making sure the day-to-day facilities work aligns with our wider business goals, and honestly, saving us a fair bit of money along the way. This role sits right at the heart of our operations, translating high-level business objectives into actionable plans for our on-the-ground facilities teams. You'll be the one making sure that our buildings aren't just bricks and mortar, but environments where people can actually do their best work without worrying about a leaky roof or a broken air-con. When you do this job well, our buildings are safe, efficient, and cost-effective, which means happy tenants and a healthy bottom line for the company. Get it wrong, and we're looking at unhappy clients, spiralling costs, and potentially some serious compliance headaches. The tricky part is balancing immediate operational needs with long-term strategic goals, often with a budget that feels a bit too tight. The reward, though, is seeing your strategic decisions make a real, tangible difference to how our entire property portfolio performs and knowing you've built a solid, reliable team. View
Level 4 Building Services Manager The Building Services Manager holds full operational and budget responsibility for all hard services within a single, complex property or a small portfolio of simpler ones. You'll be the person on the ground, making sure our mechanical, electrical, and plumbing systems are in tip-top shape, always compliant, and running as efficiently as possible. This isn't just about fixing things when they break; it's about making sure they don't break in the first place, through smart planning and proactive management. Day-to-day, you'll work at the intersection of technical engineering and property management, translating complex system diagnostics into practical maintenance plans that keep our tenants happy and our assets valuable. When this role is done well, our buildings are safe, comfortable, and cost-effective, with minimal disruption. When it's not, you're looking at critical system failures, unhappy tenants, potential legal issues, and hefty repair bills. The challenge here is balancing immediate reactive demands with long-term strategic planning, all while managing a tight budget and demanding stakeholders. Honestly, it's a constant juggle. The reward, though? There's a real satisfaction in seeing a complex building operate flawlessly because of your foresight and technical know-how. You're genuinely making a tangible difference to people's working lives and protecting significant investments. View
Level 3 Building Services Specialist The Building Services Specialist is responsible for making sure our properties are running smoothly, safely, and efficiently. Day-to-day, that means you're looking after the mechanical and electrical systems, keeping an eye on things like the HVAC, lighting, and plumbing. You'll work closely with the Facilities Manager, translating what's happening on the ground into actionable plans that keep our tenants happy and our buildings compliant. When you do this job well, our buildings feel effortless to those who use them – no unexpected breakdowns, comfortable temperatures, and a safe environment. If things go wrong, though, it can mean unhappy tenants, costly emergency repairs, or even safety risks. The tricky part is juggling planned work with those 'urgent' issues that pop up out of nowhere. Honestly, it's a bit like being a detective and a problem-solver all rolled into one. The reward? You get to see tangible results every day, knowing you're directly contributing to a comfortable, safe, and productive workspace for hundreds of people. View
Level 3 Building Systems Specialist The Building Systems Specialist is responsible for the day-to-day operation and troubleshooting of our core building systems, primarily focusing on HVAC, lighting, and security controls. You'll be the first line of defence when something goes wrong, making sure our buildings are comfortable, safe, and running as efficiently as possible. You sit right at the heart of our facilities operations, translating digital alarms into real-world fixes that keep our properties functional. When you do this job well, our occupants are happy, energy bills are kept in check, and critical systems hum along without a hitch. If you don't, we're looking at unhappy tenants, skyrocketing utility costs, and potential system failures that could impact business operations. The tricky part is often diagnosing intermittent faults or dealing with legacy systems that don't always play nice. The reward, though, is the satisfaction of solving complex puzzles and seeing your direct impact on a building's performance and the people inside it. View
Level 2 Building Systems Technician The Building Systems Technician is here to support the more senior team members, helping with the daily checks, basic maintenance, and quick fixes that keep our buildings comfortable and functional. You'll be the first responder for routine alarms and the person who makes sure our systems are doing what they're told. You'll mostly work alongside a Building Systems Specialist or Senior Technician, learning from them and taking on tasks as you get more confident. When you do this job well, it means fewer complaints from building occupants, less downtime for critical systems, and a generally happier building. If you don't, well, things get uncomfortable quickly, and the senior team gets swamped with basic issues. The tricky part is learning the sheer volume of different systems and how they all talk to each other, often under a bit of pressure. But the reward? Seeing a problem you helped fix make a real difference to hundreds of people in the building. View
Level 5 Chief Engineer / Engineering Manager The Chief Engineer / Engineering Manager is responsible for the day-to-day engineering operations of a significant facility or a small portfolio of properties. This means you'll be leading a team of engineers, making sure all the building systems—think HVAC, electrical, plumbing, fire safety—are working perfectly. You're the person who ensures our buildings are safe, comfortable, and efficient, which directly impacts tenant satisfaction and our operational costs. You'll sit at the heart of our facilities operations, translating strategic goals from the Regional Director into practical, on-the-ground engineering plans. You'll also be the first point of contact for major technical issues, making sure they're resolved quickly and effectively. When this role is done well, our buildings run like clockwork, tenants are happy, and our energy bills are kept in check. When it's not, you're looking at unhappy tenants, spiralling costs, and potentially critical system failures. The challenge is balancing proactive maintenance with reactive emergencies, all while managing a budget and a team. The reward? Seeing a complex building operate flawlessly because of your leadership and knowing you're keeping people safe and comfortable every single day. View
Level 6 Chief Operations Officer (Facilities) Manager The Chief Operations Officer (Facilities) Manager is responsible for defining and delivering the operational strategy for our entire facilities portfolio. This isn't a hands-on technical role anymore; you're leading the people who do that work, setting the standards, and owning the overall performance. You'll work at the intersection of our corporate strategy and the day-to-day reality of our buildings, translating what the business needs into a robust, compliant, and efficient facilities operation. When this role is done well, our buildings are safe, efficient, and support our people's productivity, all while hitting our budget targets. When it's not, we risk regulatory fines, asset failures, unhappy staff, and massive unexpected costs. The challenge is balancing long-term strategic investment with immediate operational pressures, often with limited resources. The reward? Seeing your vision for a truly optimised and sustainable property portfolio come to life, directly impacting the bottom line and our people's experience. View
Level 3 Chief Safety Officer The Chief Safety Officer is responsible for making sure our real estate portfolio, from office blocks to industrial units, is a safe place to work and visit. You'll be the one making sure our day-to-day operations meet all the safety rules, preventing accidents, and getting things sorted quickly if something does go wrong. You'll work closely with the facilities teams and site managers, translating safety regulations into practical steps they can actually take. When you do this job well, our incident rates drop, everyone feels safer, and we avoid those nasty fines or, worse, serious injuries. If it's not done properly, we're looking at increased risks, potential legal trouble, and a real hit to our reputation. The tricky part is often getting everyone on board with new procedures when they're already busy. But the reward? Knowing you've genuinely made a difference to people's well-being and kept our business running smoothly. View
Level 2 Corporate Receptionist The Corporate Receptionist is responsible for making sure our front-of-house operations run like clockwork, creating a brilliant first impression for everyone who walks through our doors. Day-to-day, you'll be greeting visitors, managing calls, and generally keeping the reception area organised and welcoming. You're the crucial link between our external guests and our internal teams, making sure people get to their meetings without a hitch and that our security protocols are followed. When you do this job well, our visitors feel valued, our staff can get on with their work without interruption, and the building feels secure. Honestly, a well-run reception makes a huge difference to everyone's day. If things go wrong, though, it can lead to frustrated visitors, security risks, and a generally chaotic atmosphere, which isn't good for anyone. The challenge here is keeping a calm, professional demeanour even when things get a bit hectic, like when three VIPs arrive at once or the phone rings off the hook. The reward? You're the person who brightens someone's day, solves their problem, and truly makes a difference to their experience with us. View
Level 7 Director of Building Services The Director of Building Services is responsible for defining and driving the national or divisional strategy for all building operations and maintenance. This means you'll be making sure our entire property portfolio is safe, compliant, and cost-effective, which directly impacts our bottom line and reputation. You'll work at the intersection of operational excellence and strategic business goals, translating complex facilities challenges into clear, actionable plans that the board understands. When this role is done well, our buildings run seamlessly, our operational costs are optimised, and we're recognised as an industry leader in facilities management. When it's not, we face significant compliance risks, escalating costs, and unhappy tenants – frankly, it can be a business-critical issue. The challenge is balancing long-term strategic vision with the inevitable day-to-day operational fires, all while managing a large, diverse team and significant budgets. The reward is seeing your strategy come to life across hundreds of properties, knowing you're making a tangible difference to our business and our environmental footprint. View
Level 7 Director of Facilities The Director of Facilities is responsible for shaping and delivering our entire maintenance and engineering strategy across the organisation's property portfolio. You'll be the architect of how we manage our buildings, from planned preventative maintenance (PPM) to major capital expenditure (CapEx) programmes. This role sits right at the intersection of operational delivery, financial planning, and risk management, translating strategic business goals into tangible, safe, and efficient physical environments. When this role is done well, our buildings are reliable, our costs are optimised, and our tenants are happy. You'll see a tangible reduction in unplanned downtime and a clear return on our property investments. When it's not, we face significant operational disruptions, spiralling costs, and serious compliance risks that could land us in hot water. The challenge, honestly, is balancing long-term strategic investment with immediate operational demands, all while managing a complex web of regulations and human expectations. The reward? You'll build a facilities function that's recognised as a true business enabler, not just a cost centre, and you'll see your strategic decisions directly impact the company's bottom line and reputation. View
Level 7 Director of Facilities & Workplace Services The Director of Facilities & Workplace Services is here to define and drive the strategy for our entire workplace environment, making sure our buildings and services genuinely support our business goals. You'll be looking after multiple sites, leading a significant team, and managing some pretty hefty budgets – we're talking anything from £2M to £10M+ here. Day-to-day, you're the one making sure our facilities aren't just functional, but actually enhance productivity and employee wellbeing. This means everything from negotiating big vendor contracts to figuring out how our spaces can adapt to future ways of working. When this role is done well, our workplaces become a competitive advantage, attracting and retaining top talent, and running like a well-oiled machine. If it's not, we're looking at unhappy employees, spiralling costs, and potential operational headaches that can really impact the bottom line. The tricky part is balancing long-term strategic vision with the urgent, day-to-day realities of managing physical spaces and a diverse team. The reward, though? You get to build truly exceptional workplaces that people genuinely want to be in, and you'll see your decisions directly shape the company's operational efficiency and culture. View
Level 7 Director of Facilities Management As our Director of Facilities Management, you'll be driving the strategic direction and operational excellence for our entire property portfolio. This means you're not just managing buildings; you're shaping how we deliver services, ensuring compliance, and optimising costs across the board. You'll be the one making sure our physical assets truly support our business goals, not just sit there. This role sits right at the intersection of property strategy, operational delivery, and financial performance. You'll be translating high-level business objectives into tangible facilities programmes, ensuring our properties are safe, efficient, and provide a top-notch experience for our tenants and clients. When you do this well, our properties become a competitive advantage, driving tenant satisfaction and asset value. Get it wrong, and we're looking at regulatory fines, unhappy clients, and significant financial losses. The real challenge here is balancing long-term strategic vision with the day-to-day realities of managing a vast, diverse portfolio, all while navigating complex regulatory landscapes and managing a large team. The reward, though? Seeing your strategies come to life, knowing you've built a truly resilient and high-performing facilities operation, and directly contributing to the company's bottom line and reputation. It's a big job, but it's incredibly impactful. View
Level 7 Director of Preventive Maintenance The Director of Preventive Maintenance is responsible for defining and executing the long-term maintenance strategy across our entire property portfolio. You'll be the one making sure our buildings and their critical systems—everything from the chillers to the fire alarms—are not just working today, but will keep working reliably for years to come. This directly impacts our operational costs, tenant satisfaction, and, frankly, our reputation. You'll work at the intersection of strategic asset management and daily operational excellence, translating complex technical requirements into clear business outcomes that leadership understands. When this role is done well, we see significant reductions in unexpected breakdowns, happier tenants, and a much healthier bottom line because we're not constantly reacting to emergencies. When it's not, well, you're looking at spiralling costs, angry tenants, and potential regulatory fines—not a good look. The challenge is balancing proactive investment with immediate budget pressures, and getting everyone on board with a long-term vision. The reward is seeing a vast, complex estate operate seamlessly, knowing your strategic decisions are directly contributing to the company's success and preventing major headaches. View
Level 7 Director of Realestate_Facilities_Management The Director of Realestate_Facilities_Management isn't just managing buildings; you're defining the entire physical strategy for a significant business unit, typically across a country or major region. This means you'll set the vision for how our spaces look, feel, and function, ensuring they align with our long-term business goals and support our colleagues. You'll work at the intersection of property, finance, and people, translating high-level business objectives into tangible real estate and facilities programmes that deliver real value. When this role is done well, our properties become a competitive advantage: they attract top talent, boost productivity, and operate efficiently, all while keeping costs in check. If it's not done well, we're stuck with expensive, underperforming assets that hinder growth and frustrate everyone. The challenge? You're balancing massive budgets, complex compliance, and the ever-changing demands of a growing workforce—all while reporting to the C-suite. The reward, though, is seeing your strategic vision come to life, transforming how thousands of people experience their workday, and genuinely influencing the company's future footprint. View
Level 3 Energy Management Assistant The Energy Management Assistant is responsible for making sure our utility data is spot on, which directly impacts our ability to save money and hit our sustainability goals. You'll work at the intersection of property operations and data analysis, translating raw utility bills and meter readings into clean, usable information that our Senior Energy Analysts and Property Managers use to make smart decisions. Basically, you're the one who keeps the lights on, metaphorically speaking, when it comes to understanding our energy spend. When this role is done well, we catch billing errors, identify weird usage spikes quickly, and provide reliable data for big energy-saving projects. When it's not, we could be overpaying by thousands, missing critical equipment faults, and making poor investment choices. The challenge is dealing with often messy, incomplete data and chasing down information from busy people. The reward is seeing your meticulous work directly contribute to real cost savings and a greener property portfolio – honestly, it's pretty satisfying when you find that £5K billing error. View
Level 6 Energy Management Assistant Manager The Energy Management Assistant Manager is here to set the strategic direction and build the operational muscle for our energy and sustainability programmes across the entire property portfolio. You'll lead a team, making sure we're not just tracking energy, but actively reducing consumption and costs, and hitting our environmental goals. This role directly impacts our bottom line, our reputation, and our commitment to a greener future. You'll sit right at the heart of our Realestate Facilities Management department, translating high-level business objectives into tangible energy-saving initiatives. You'll be the bridge between what the board wants and what our on-the-ground teams actually do, turning complex data into clear, actionable plans that our property managers and finance teams can get behind. When you do this well, we'll see significant reductions in utility spend, improved building performance, and a stronger ESG profile that impresses investors and clients. If it's not done effectively, we're looking at missed targets, wasted money, and a tarnished reputation. The tricky part is balancing ambitious targets with the messy reality of old buildings and diverse operational needs. The reward, though, is seeing your strategic vision come to life and genuinely making a difference to our environmental footprint and financial health. View
Level 3 Energy Specialist The Energy Specialist is responsible for keeping a keen eye on the energy performance of a specific group of our buildings, making sure we're not throwing money away. You'll independently handle tasks like digging into utility bills, spotting weird usage patterns, and running basic energy audits. This directly impacts our operational costs and, frankly, our bottom line, because every penny saved on energy is a penny we can invest elsewhere. You'll work closely with property managers and our technical teams, translating complex energy data into actionable insights they can actually use. View
Level 3 Engineering Coordinator The Engineering Coordinator is responsible for making sure our planned and reactive maintenance schedules actually happen. You'll own the entire work order process for a specific area or system, from the moment a fault is reported to when it's signed off as fixed. This role sits right at the heart of our facilities operations, translating tenant issues or planned maintenance needs into actionable tasks for our engineering teams and external vendors. When you do this well, our buildings run like clockwork, tenants are happy, and our critical systems stay online. If things go wrong, we're looking at unhappy occupants, potential equipment breakdowns, and even compliance issues that could cost us a lot of money or worse. The tricky part is juggling urgent requests with planned work, often with limited resources and sometimes vague information. The reward, though? You'll be the person everyone relies on to keep things moving; you'll see the direct impact of your organisation on the daily lives of hundreds of people. View
Level 3 Facilities & Workplace Specialist The Facilities & Workplace Specialist is responsible for making sure our assigned office sites operate without a hitch, which directly impacts our employees' daily experience and productivity. You'll work at the intersection of our physical spaces and the people who use them, translating operational needs into tangible solutions that keep everyone happy and working effectively. When this role is done well, our offices feel effortless, problems are solved before anyone notices, and our teams can focus on their work. When it's not, you'll hear about broken air-con, messy kitchens, and missed deliveries – frankly, it can get messy quickly. The challenge is balancing reactive problem-solving with proactive maintenance and making sure every detail is covered. The reward is seeing a well-run office, knowing you've made a real difference to people's day, and building a reputation as someone who gets things done. View
Level 3 Facilities Assistant The Facilities Assistant is responsible for making sure our office spaces are safe, functional, and a decent place to work. You'll be the one who actually gets things done on the ground, dealing with everything from a leaky tap to making sure the fire extinguishers are where they should be. You're essentially the first line of defence against chaos in our buildings, keeping things ticking over so everyone else can focus on their jobs. This role sits right at the heart of our operations, linking what our colleagues need with the contractors who provide the services. You'll be taking those 'my chair is broken' or 'the printer's jammed' calls and turning them into actual solutions. When you do this well, our colleagues feel supported, our buildings are compliant, and everyone's generally happier. If it's not done properly, well, you end up with a building full of grumpy people, potential safety hazards, and a Facilities Manager tearing their hair out. The challenge, honestly, is that you're often dealing with urgent, unexpected problems that mess up your carefully planned day. The reward, though, is seeing a problem fixed, knowing you've made someone's day a bit easier, and contributing to a safe, productive environment. View
Level 2 Facilities Assistant / Coordinator The Facilities Assistant / Coordinator is here to keep our buildings ticking over, handling the everyday bits and bobs that keep everyone else productive. You'll be the person responding to those 'my chair is broken' or 'the printer's jammed' calls, making sure our internal teams have a decent place to work. This role sits right at the front line of our operations, actually making a tangible difference to people's daily lives in the office. When you do this well, the building feels invisible – things just work. People don't even notice the hundreds of small tasks you're doing. If it's not done well, well, that's when you get the complaints, the broken equipment, and a generally grumpy workforce. The challenge? You'll often be dealing with minor annoyances that feel like major crises to someone else. The reward? You're the hero who fixes it, and you'll learn a ton about how buildings actually function. View
Level 6 Facilities Assistant Manager The Facilities Assistant Manager is responsible for overseeing the operational strategy and delivery of all facilities services across a defined portfolio of properties. You'll be the one making sure our buildings are not just functional, but also support our business goals, whether that's optimising space or reducing energy costs. This role directly impacts our operational efficiency, employee wellbeing, and ultimately, our bottom line through smart budget management. When you do this job well, our sites run seamlessly, our teams are productive, and we're always ahead of compliance issues. Get it wrong, and you're looking at spiralling costs, unhappy staff, potential safety breaches, and even operational shutdowns. The challenge? It's balancing strategic planning with the inevitable daily emergencies, all while keeping a diverse team motivated. The reward? Seeing your vision for a safe, efficient, and well-maintained property portfolio come to life, and knowing you've built a high-performing team to deliver it. View
Level 3 Facilities Coordinator The Facilities Coordinator is responsible for making sure our office environment is a great place to work, handling the day-to-day bits and bobs that keep everything ticking over. You'll be the main point of contact for most of our internal teams when something needs fixing or changing, translating their needs into actionable tasks for our vendors and internal teams. When you do this job well, our colleagues feel supported, the office runs efficiently, and everyone can focus on their work without distractions. If things aren't handled properly, you'll quickly see frustrated employees, missed deadlines for repairs, and a general dip in workplace morale. The tricky part is juggling multiple urgent requests at once, often with unexpected issues popping up. The reward, though, is knowing you're directly contributing to a productive and comfortable environment for everyone here. View
Level 3 Facilities Engineer The Facilities Engineer is responsible for owning and executing the maintenance programme for a specific building system—like our HVAC or electrical distribution—or perhaps a smaller, less complex site. You'll spend your days getting stuck into actual engineering problems, making sure our assets are well-maintained and compliant. You'll work at the intersection of technical engineering and operational delivery, translating equipment needs into actionable maintenance plans that our technicians can follow. When this role is done well, our buildings are reliable, comfortable, and safe; you'll see fewer breakdowns and happier occupants. When it's not, well, you're looking at unhappy tenants, potential safety issues, and costly emergency repairs. The challenge is balancing planned work with those inevitable urgent breakdowns that mess up your schedule. The reward? Seeing a complex system you're responsible for run perfectly, knowing you've kept things ticking over for hundreds, maybe thousands, of people. View
Level 5 Facilities Engineering Manager The Facilities Engineering Manager is responsible for overseeing the entire engineering and maintenance operation for a designated portfolio of properties or a large, complex single site. You'll move beyond individual tasks to setting strategy, managing budgets, and leading a team of engineers and coordinators. You'll work at the intersection of operational delivery and strategic planning, translating business objectives into a robust, compliant, and efficient facilities engineering programme that keeps our assets in top shape. When this role is done well, our buildings operate flawlessly, energy costs are optimised, and our tenants are happy. When it's not, we're looking at critical system failures, spiralling costs, and potentially serious safety breaches. The challenge is balancing proactive planning with constant reactive demands, all while keeping a diverse team motivated and hitting targets. The reward is seeing your strategic decisions directly impact the performance and value of our real estate portfolio, and developing a team of skilled professionals. View
Level 5 Facilities Maintenance Manager The Facilities Maintenance Manager owns the entire maintenance and engineering operation for a specific site or a small cluster of properties. Day-to-day, you'll juggle planned preventative maintenance (PPMs), respond to urgent breakdowns, and manage a team of technicians, all while keeping a close eye on the budget. You're the crucial link between the strategic vision from the Head of M&E and the hands-on work that keeps our buildings operational and safe. You'll translate high-level business goals into practical, actionable maintenance plans for your patch. When this role is done well, our buildings are reliable, energy-efficient, and our tenants are happy because they rarely experience issues. Honestly, it means fewer 3 AM call-outs for you and your team, and a significantly lower risk of costly, reputation-damaging failures. When it's not, you'll see spiralling costs, unhappy occupants, and potentially serious safety or compliance breaches. The challenge here is balancing the immediate, reactive demands with the critical long-term planning needed to extend asset life and control costs. The reward? You get to see a tangible impact every day, knowing your work directly contributes to a safe, comfortable, and productive environment for thousands of people. View
Level 3 Facilities Management Specialist The Facilities Management Specialist is here to make sure our buildings are safe, comfortable, and fully functional for everyone who uses them. You'll take ownership of specific services and processes, making sure they run like clockwork and any issues get sorted quickly. This isn't just about ticking boxes; it's about creating a great environment for our colleagues and clients, directly impacting their productivity and overall experience. Day-to-day, you'll be the one making sure our planned maintenance happens on time, our vendors are doing what they promised, and those annoying 'hot/cold calls' get resolved. When you do this job well, our buildings are humming, people are happy, and the business can focus on its core work without distractions. If things go wrong, well, it can mean unhappy staff, lost productivity, and potentially bigger, more expensive problems down the line. The tricky part is balancing routine tasks with those unexpected emergencies that pop up. The reward, though? Knowing you're making a tangible difference to hundreds of people's daily lives and being the person everyone trusts to get things done. View
Level 6 Facilities Management Specialist Manager The Facilities Management Specialist Manager looks after a significant chunk of our property portfolio, making sure everything runs smoothly across multiple sites. You'll be the one setting the strategy for how we manage our buildings regionally, from big capital projects to the day-to-day upkeep. Frankly, you're the person who ensures our regional operations have safe, efficient, and well-maintained places to work, which directly impacts our colleagues' productivity and our bottom line. You'll work at the intersection of operational excellence and strategic planning, translating our company's real estate goals into actionable plans for your team of Facilities Managers. When this role is done well, our buildings are safe, efficient, and support our business goals without anyone even noticing the effort that goes into it. When it's not, we're looking at spiralling costs, unhappy colleagues, and potentially serious compliance issues. The challenge is balancing long-term strategic vision with the inevitable daily emergencies that pop up across a wide portfolio. The reward? Seeing your team thrive, optimising operations across dozens of sites, and knowing you're making a tangible difference to our entire regional footprint. View
Level 5 Facilities Manager The Facilities Manager is responsible for the day-to-day operational management of a specific property or a small portfolio, ensuring it runs like clockwork. You'll be making sure all the building services—think heating, cooling, lighting, lifts—are working properly and that we're meeting all our legal and safety obligations. This role sits right at the heart of our operations, acting as the main point of contact for tenants, contractors, and our internal teams. When you do this job well, our buildings are safe, efficient, and provide a fantastic environment for our tenants, which directly impacts their satisfaction and our property's value. If things go wrong, well, you'll have unhappy tenants, potential safety risks, and unexpected costs. The real challenge here is balancing proactive planning with those inevitable, urgent reactive issues that pop up. The reward, though, is seeing a complex operation run smoothly because of your leadership and problem-solving. View
Level 3 Facilities Manager (Site/Country) The Facilities Manager (Site/Country) is responsible for the smooth, safe, and efficient running of our physical premises within a specific location. This directly impacts employee productivity, operational continuity, and our overall brand reputation. You'll sit right at the heart of our local operations, translating global facilities standards into practical, day-to-day actions that keep our people happy and our buildings compliant. When this role is done well, our employees won't even notice the facilities – everything just works. They'll have a comfortable, secure, and productive environment. When it's not, you'll hear about it: cold offices, broken toilets, or worse, safety incidents that can halt operations. The challenge here is balancing proactive maintenance with unexpected reactive issues, all whilst keeping a tight rein on the budget. The reward, though, is pretty clear: you're directly contributing to a positive workplace experience and ensuring the business can actually do its job without interruption. View
Level 3 Facilities Officer The Facilities Officer is responsible for making sure our buildings are safe, functional, and a decent place to work. You'll be taking ownership of routine maintenance, making sure contractors do what they're supposed to, and generally keeping the wheels turning. This role sits right at the heart of our operations, linking what our people need with the actual physical spaces they use every day. You're the bridge between a leaky tap and a happy employee, or a faulty fire alarm and a safe building. When you do this job well, our colleagues won't even notice you're there – everything just works. When things go wrong, though, it can really disrupt everyone, from a single person's day to a whole department's productivity. The tricky part is juggling urgent breakdowns with planned work, all while keeping an eye on the budget. The reward? Knowing you're directly contributing to a productive and safe environment for hundreds of people, and honestly, the satisfaction of fixing something properly. View
Level 3 Facilities Operations Specialist The Facilities Operations Specialist is responsible for making sure our buildings are in top shape, handling the day-to-day maintenance and making sure our colleagues are happy with their workspace. You'll be the go-to person for fixing things, coordinating with contractors, and generally keeping the lights on (literally). When you do this job well, our offices are comfortable, safe, and productive, and frankly, no one even thinks about the facilities. If things go wrong, however, it can really disrupt everyone's day, from a leaky tap to a full-blown power cut. The tricky part is juggling urgent requests with planned maintenance, often with limited resources. The reward, though, is seeing a problem fixed, knowing you've made someone's day a bit easier, and contributing to a really solid work environment. View
Level 3 Facilities Programme Manager The Facilities Programme Manager is responsible for independently managing small to medium-sized real estate projects and specific workstreams within larger programmes. You'll be the person on the ground, making sure our facilities projects—things like office refurbishments, critical plant upgrades, or new site fit-outs—are delivered without a hitch. This directly impacts our colleagues' ability to do their jobs, our operational efficiency, and ultimately, our bottom line. You'll work at the intersection of our business units and external contractors, translating what our teams need into concrete project plans and then making sure those plans become reality. You'll be talking to everyone from the IT team about network points to the builders about timelines, ensuring everyone's on the same page. When this role is done well, our offices run smoothly, projects are delivered on budget, and our colleagues have great places to work. When it's not, we end up with delays, cost overruns, and frustrated staff. The challenge is juggling multiple moving parts and unexpected problems, often with tight deadlines and competing priorities. The reward? Seeing a tangible space transform from a drawing into a vibrant, functional workplace that genuinely helps our business. View
Level 3 Facilities Specialist / Real Estate Analyst The Facilities Specialist / Real Estate Analyst is here to make sure our physical spaces actually work for our people and our business. Day-to-day, you'll be managing the nuts and bolts of our facilities operations or keeping a close eye on our lease portfolio. This role sits right at the heart of our operations, translating business needs into well-maintained, efficient, and compliant physical environments. You're the one making sure the lights stay on, the air conditioning works, and we don't miss a critical lease renewal date. When you do this job well, our colleagues can focus on their work without distractions, our buildings are safe and efficient, and we avoid costly penalties or operational hiccups. If things go wrong, it means unhappy staff, wasted money, and potentially serious safety risks. The tricky part is juggling urgent, unexpected issues with planned maintenance and administrative tasks. Honestly, it can feel like you're constantly putting out fires while trying to build something new. The reward, though, is seeing your efforts directly improve people's working lives and knowing you're protecting a significant company asset. View
Level 5 Facilities Supervisor The Facilities Supervisor is essentially the heartbeat of our site operations, making sure everything from the lights to the heating works as it should. You'll be leading a small team, dealing with the daily grind of keeping a building in top shape, and acting as the first point of contact for any major hiccups. This role sits right at the intersection of our facilities strategy and the actual delivery of services, translating big-picture plans into practical, on-the-ground action. When you do this job well, our building occupants barely notice you're there—because everything just works. They're comfortable, safe, and productive. If it's not done well, frankly, things start to break, people get frustrated, and we could even face safety risks or compliance issues. The real challenge here is juggling urgent, unexpected problems with planned maintenance, all while keeping your team motivated and effective. The reward, though? Knowing you're directly responsible for creating a safe, comfortable, and efficient environment for hundreds of people every single day. View
Level 2 Front of House Associate The Front of House Associate is here to make sure every single person who steps into our building feels welcome and gets the help they need, right from the start. You'll be handling the day-to-day reception duties, looking after visitors, managing deliveries, and generally keeping our front office organised and presentable. This role directly impacts how people perceive our company – you're literally the first impression, which is pretty important, wouldn't you say? You'll work closely with the Front of House Coordinator, learning the ropes and making sure everything runs like clockwork. When you do this job well, our visitors feel valued, our team gets their parcels on time, and the whole office feels a bit calmer and more efficient. If things go wrong, well, guests might get lost, deliveries could go missing, and the front desk can quickly become a bit chaotic, which isn't ideal. The real challenge here is juggling multiple requests while always keeping a smile on your face, even when it's manic. The reward? Honestly, it's knowing you've made someone's day a little bit easier or brighter, whether it's a nervous job candidate or a busy executive. View
Level 3 Global Energy Management Director The Global Energy Management Director (at this level, we often call it an Energy Manager internally) is responsible for digging into the energy performance of a specific portfolio of our properties, usually around 20-30 sites. You'll be identifying where we're wasting energy, proposing ways to fix it, and then making sure those fixes actually stick and save us money. This directly impacts our operational costs and helps us hit our environmental targets. You'll work closely with our local facility managers and the finance team, translating raw utility data into clear, actionable insights that help them make smarter decisions. When you do this job well, we see tangible drops in energy bills and a smaller carbon footprint. If it's not done well, we're simply throwing money away on inefficient buildings and falling behind on our sustainability promises. The tricky part is often getting everyone on board with changes, especially when it means tweaking long-standing habits. But the reward? Seeing those energy bills shrink and knowing you've made a real, measurable difference. View
Level 6 Global Energy Management Specialist Manager The Global Energy Management Specialist Manager sets the energy strategy for a significant portion of our real estate portfolio, ensuring we're not just saving money but also making real progress on our sustainability goals. You'll lead a team of energy specialists, guiding them through complex projects and helping them grow. This role sits right at the intersection of operational efficiency, financial stewardship, and environmental responsibility, translating high-level corporate targets into concrete actions on the ground. When this role is done well, we see tangible reductions in utility bills and our carbon footprint, making a clear difference to the company's bottom line and public image. When it's not, we're missing targets, overspending, and potentially facing reputational damage. The challenge is balancing long-term strategic planning with the day-to-day operational demands and managing a diverse team across different locations. The reward is seeing your strategy come to life, making a measurable impact on both our finances and the planet, and developing a high-performing team. View
Level 6 Global Facilities Assistant Manager The Global Facilities Assistant Manager is responsible for overseeing the operational excellence and strategic direction of facilities services across a defined geographic region. You'll be making sure our buildings are not just functional, but actually contribute to our business goals, which directly impacts employee productivity, safety, and our bottom line. You'll work at the intersection of our global facilities strategy and the day-to-day realities of multiple sites, translating high-level objectives into actionable plans for your team. When this role is done well, our regional portfolio runs like a well-oiled machine: costs are controlled, compliance is rock-solid, and our employees have a great place to work. When it's not, you're looking at budget overruns, regulatory fines, and a lot of frustrated people. The challenge is balancing global standards with local needs and unexpected crises, all while developing your team. The reward? Seeing your region thrive, knowing you've built a truly effective facilities operation, and watching your team grow under your leadership. View
Level 3 Global Head of Facilities The Global Head of Facilities (at this level, we're talking about a key site or a small portfolio) is responsible for the smooth, safe, and efficient running of our physical spaces. You'll be the go-to person for all things building-related, making sure our colleagues have a great place to work and that our operations aren't disrupted by a leaky roof or a broken HVAC system. This role directly impacts employee productivity and overall business continuity, frankly. You'll sit right at the heart of our operations, translating business needs into practical facilities solutions. This means working closely with the people who use the space, understanding their frustrations, and finding sensible ways to fix things. When you do this job well, our colleagues don't even notice facilities – everything just works. When it's not done well, well, you'll hear about it, usually quite loudly, from everyone from the CEO to the newest intern. The challenge here is that you're often dealing with urgent, unexpected issues that pop up out of nowhere, alongside your planned work. You'll need to be good at spinning plates, basically. The reward, though, is seeing a tangible impact every day, knowing you're directly contributing to a comfortable and productive environment for hundreds of people. View
Level 6 Global Head of Facilities Manager The Global Head of Facilities Manager sets the vision and strategy for our entire global facilities operation, making sure our physical spaces support our business goals, not just keep things ticking over. You'll be working at the intersection of real estate strategy and day-to-day operational excellence, taking high-level business objectives and translating them into concrete plans for our buildings and workplaces. When you get this right, our teams have the best environments to do their best work, our costs are under control, and we're ready for whatever the future throws at us. Get it wrong, and we're looking at spiralling costs, unhappy staff, and buildings that hinder rather than help. The tricky part is balancing long-term strategic investments with the constant, urgent demands of a global portfolio. The reward? Seeing your strategic decisions directly impact thousands of employees and the company's bottom line. View
Level 6 Global Office Services Assistant Manager The Global Office Services Assistant Manager is responsible for overseeing the entire facilities and workplace experience for a specific region, let's say EMEA or APAC. You'll lead a team that keeps our offices running smoothly, safely, and efficiently, directly impacting employee productivity and overall satisfaction. Truth is, you're the one who ensures our physical spaces truly support our business goals, not just exist as four walls and a roof. Day-to-day, you'll be working at the intersection of strategic planning and operational delivery, translating company culture and business needs into physical space solutions. You'll be the one making sure our regional offices are consistently excellent, whether it's managing a major office refurbishment or ensuring the coffee machines are always working. When this role is done well, our employees feel supported, safe, and productive, and our real estate portfolio delivers genuine value. When it's not, well, you'll hear about it immediately—everything from a broken chair to a major building incident can fall back on your shoulders, impacting morale and even business continuity. The challenge here is balancing a tight budget with high expectations for a 'best-in-class' workplace. You'll often be asked to do more with less, which means you'll need to be clever and resourceful. The reward, though, is pretty immense: you get to build and shape the physical environment where people spend a huge chunk of their lives, seeing your efforts directly improve their daily experience and contribute to the company's success. It's a tangible impact, which isn't always true in every job. View
Level 3 Global Office Services Manager The Global Office Services Manager (at this level, think 'site specialist') is responsible for keeping our office humming, which directly impacts everyone's daily productivity and overall experience. You'll be the go-to person for all things related to the physical workspace, making sure everything from the plumbing to the meeting rooms is in top shape. You'll work at the intersection of employee needs and vendor capabilities, translating requests into actions that keep our people comfortable and focused. When this role is done well, people barely notice you because everything just works. When it's not, you'll hear about it – fast. The challenge is balancing those unexpected, urgent issues with the planned maintenance and improvements. The reward is creating a genuinely supportive and efficient environment where colleagues can thrive, even if they don't always realise how much effort goes into it. View
Level 3 H&S Advisor The H&S Advisor is here to make sure our facilities are safe and sound, day in, day out. You'll be the one independently managing specific safety processes, like making sure new contractors are properly vetted or that our routine risk assessments are actually done well. This directly impacts the safety of our staff, visitors, and contractors, which, let's be honest, is paramount for any property business. You'll sit right at the heart of our facilities operations, translating safety policies into practical, on-the-ground actions that our site teams can actually follow. When you do this job well, our incident rates stay low, everyone feels safer, and we avoid those nightmare scenarios that end up in the news. When it's not done well? Well, that's when people get hurt, projects get delayed, and we face serious reputational and financial hits. The challenge is often getting everyone on board with safety when they're focused on deadlines and budgets. The reward, though, is seeing tangible improvements in safety culture and knowing you've genuinely protected people. View
Level 5 H&S Manager The H&S Manager is responsible for overseeing and driving our health, safety, and security programmes across a defined region or portfolio of properties. You'll be the one making sure we're not just meeting legal requirements, but actually building a proactive safety culture on the ground. This role sits right at the heart of our facilities operations, working closely with site teams to prevent incidents and protect our people and assets. When you do this well, our sites run smoothly, our people feel safe, and we avoid costly incidents, fines, and reputational damage. When it's not done well, frankly, people get hurt, and the business faces serious consequences. The challenge here is balancing the need for robust safety with the practicalities of running busy facilities, often with tight budgets. The reward, though, is seeing your work directly contribute to a safer environment and knowing you've genuinely made a difference to people's lives. View
Level 6 Head of Building Services The Head of Building Services is responsible for defining and delivering the operational strategy for building services across a regional portfolio, which directly impacts our asset value, tenant satisfaction, and regulatory compliance. You'll sit at the intersection of strategic planning and operational delivery, translating business objectives into robust facilities programmes that ensure our properties are always performing at their best. When this role is done well, our buildings run like clockwork, costs are controlled, and our tenants rave about their experience. When it's not, we're looking at significant operational risks, spiralling costs, and potentially serious compliance breaches. The challenge is balancing long-term strategic vision with the inevitable daily operational curveballs across multiple sites. The reward, honestly, is seeing your strategic plans come to life, knowing you've built and led a high-performing team, and making a tangible difference to our entire property portfolio's success. View
Level 3 Head of Facilities The Head of Facilities (at this level, you're really a Facilities Specialist) is responsible for making sure our assigned building or portfolio of smaller sites is a safe, functional, and pleasant place to be. You'll be the one sorting out everything from a leaky tap to making sure the fire extinguishers are all in date, which directly impacts our tenants' satisfaction and, frankly, our legal compliance. You'll work closely with our on-site teams and a whole host of external contractors, translating their needs into actual solutions that keep the business ticking over. When you do this job well, people barely notice you; everything just works. The building feels comfortable, safe, and efficient. When it's not done well, you'll hear about it – quickly – from disgruntled tenants, or worse, from a health and safety inspector. The challenge is juggling a load of different priorities, often with tight deadlines and unexpected emergencies. The reward, though, is seeing a well-maintained building and knowing you've made a real difference to people's working lives. View
Level 6 Head of Facilities Manager The Head of Facilities Manager is here to oversee and optimise the operational performance of a significant portfolio of properties across a region or business unit. You'll be the strategic brain behind how we maintain, improve, and even expand our physical spaces, making sure they support our people and our bottom line. This role isn't just reactive; it’s about looking ahead, spotting potential issues, and building a robust, future-proof facilities function. Day-to-day, you'll be balancing budgets, managing teams of Facilities Managers, and dealing with everything from major CapEx projects to ensuring all our sites are legally compliant. You sit at the intersection of operational delivery and strategic planning, translating business needs into tangible facilities solutions. When you get this right, our properties are efficient, our colleagues are happy, and we're saving a fair bit of cash. If it goes wrong, well, you're looking at unhappy tenants, spiralling costs, and potentially some serious compliance headaches. The challenge is keeping all those plates spinning while still thinking about the next three to five years. The reward? Seeing your strategic plans actually make a difference to thousands of people and millions of pounds. View
Level 3 Head of Maintenance and Engineering As a Head of Maintenance and Engineering at this level, you'll independently tackle the day-to-day maintenance and engineering tasks that keep our properties ticking over. You're not just following instructions anymore; you'll take ownership of specific systems, making sure they're reliable and efficient. This role sits right at the heart of our operational team, directly impacting tenant satisfaction and the overall running costs of our buildings. When you do this job well, our buildings run like clockwork, tenants are happy, and we avoid those costly emergency call-outs. If things go wrong, however, you're looking at unhappy tenants, potential business disruption, and a lot of unexpected expense. The challenge? You'll often be the first on the scene, needing to diagnose complex issues quickly and accurately. The reward, though, is the satisfaction of seeing a critical system you've nursed back to health, knowing you've kept things running for hundreds of people. View
Level 3 Head of Office Services The Head of Office Services is responsible for the smooth, day-to-day running of our office environment, making sure everything from the heating to the meeting rooms is working as it should. You'll independently manage routine facilities tasks and contribute to larger projects, ensuring our colleagues have a safe and productive place to work. This role sits right at the heart of our operations, directly supporting everyone in the building. When you do this job well, people barely notice you're there because everything just works—desks are clean, the coffee machine is full, and any issues get sorted quickly. If things go wrong, however, it can really mess up people's days and impact productivity, not to mention our reputation. The challenge here is juggling dozens of small, urgent requests while keeping an eye on the bigger picture of office upkeep. The reward is knowing you're creating a comfortable, efficient space that allows everyone else to focus on their core jobs, and frankly, making people's lives a bit easier. View
Level 6 Head of Office Services Manager The Head of Office Services Manager is here to define and deliver our workplace strategy, making sure our offices aren't just buildings, but places where our people actually want to be and can do their best work. You'll be looking at the bigger picture, moving beyond day-to-day operations to shape how we use our physical spaces over the next few years. This role directly impacts our employee experience, operational efficiency, and ultimately, our bottom line through smart real estate decisions. When you get this right, our offices become a competitive advantage – places that attract and keep top talent, foster collaboration, and genuinely support our business. If it goes wrong, we're stuck with expensive, underutilised spaces that frustrate everyone and drag down productivity. The big challenge here is balancing long-term strategic vision with the constant, immediate demands of running a complex property portfolio, all while managing a substantial budget and a varied team. The real reward, though, is seeing your vision come to life in tangible ways, creating environments that truly make a difference to thousands of employees. View
Level 3 Head of Workspace The Head of Workspace is responsible for keeping our office environments ticking over, making sure they're safe, functional, and actually nice to be in. You'll be the go-to person for day-to-day facilities stuff, handling everything from fixing a leaky tap to organising small office moves. You'll work at the intersection of our employees' daily needs and the wider facilities strategy, translating those needs into concrete actions that keep everyone happy and productive. When you do this job well, our colleagues won't even notice the facilities team—everything just works. People will be able to focus on their jobs without worrying about a broken printer or a freezing office. When it's not done well, frankly, you'll hear about it: complaints will pile up, productivity will dip, and the office will feel a bit neglected. The challenge here is balancing reactive problem-solving with proactive maintenance, all while keeping an eye on the budget. You'll often be juggling multiple urgent requests at once. The reward, though, is seeing people genuinely enjoy coming to work, knowing you've made their day a little bit easier and more comfortable. It's about creating a tangible, positive impact on everyone's daily experience. View
Level 3 Health and Safety Manager As a Health and Safety Manager here, you'll independently look after the day-to-day health and safety stuff for one or two of our properties. That means you're out on site, checking things, talking to people, and making sure we're all playing by the rules. You'll be the one making sure our contractors are doing things properly and that our tenants feel safe. Frankly, your work directly impacts whether someone has a good, safe day at work or ends up in A&E. This role sits right there on the front line, bridging what the rulebook says and what actually happens on the ground. You'll be translating complex legal jargon into practical advice for site managers and contractors, helping them understand why safety matters, not just what they have to do. When you do this well, we see fewer incidents, happier tenants, and a much smoother operation. If it's not done well, well, frankly, people get hurt, we face fines, and our reputation takes a real hit. The tricky part is often getting everyone on the same page, especially when budgets are tight or deadlines are looming. You've got to be a bit of a diplomat. The reward, though? It's seeing tangible improvements in safety, knowing you've made a real difference to people's lives, and building a genuinely safer environment for everyone. View
Level 3 Health, Safety and Security Officer The Health, Safety and Security Officer is responsible for the day-to-day management of health, safety, and security operations at a specific property within our portfolio. You'll be the one making sure our sites are not just compliant with all the rules, but genuinely safe and secure for everyone who steps foot in them. This role sits right at the heart of our facilities operations, translating company-wide policies into practical, on-the-ground actions that keep our people, tenants, and assets protected. When you do this well, incidents drop, our insurance premiums stay sensible, and everyone feels safer. When things go wrong, it can mean serious injuries, regulatory fines, and a massive hit to our reputation. The tricky part is balancing operational demands with non-negotiable safety requirements, often feeling like you're the 'department of no'. The reward? Knowing you've directly contributed to someone's well-being and kept our properties running smoothly without a hitch. View
Level 3 International Health and Safety Advisor The International Health and Safety Advisor is responsible for making sure our buildings and the people in them are safe, day in, day out. You'll be spending most of your time on site, checking things over, talking to people, and making sure our contractors are doing things properly. This role directly impacts our ability to keep our tenants happy, avoid costly incidents, and protect our reputation. You'll work right alongside our Facilities Managers and site teams, translating our global safety standards into practical actions they can take. When you do this well, our incident rates drop, our insurance costs stay low, and everyone feels safer at work. If it's not done well, we're looking at injuries, fines, and a lot of bad press. The challenge is getting everyone on board when they're busy, and the reward is genuinely making a difference to people's lives. View
Level 3 International Health and Safety Coordinator The International Health and Safety Coordinator is responsible for making sure our properties, and the folks working in them, are safe and sound. Day-to-day, you'll be checking things, reporting incidents, and helping people understand what they need to do to stay safe. This directly impacts our ability to keep operations running smoothly and, more importantly, keeps our people from getting hurt. You'll sit right between our global H&S team and the local facilities managers, helping translate big-picture safety policies into practical, on-the-ground actions that make a real difference. When you do this job well, we prevent injuries, avoid costly fines, and build a culture where everyone looks out for each other. If it's not done well, frankly, people get hurt, we face legal trouble, and our reputation takes a hit. The tricky part is navigating different rules in different countries and getting busy people to prioritise safety paperwork. But the reward? Knowing you've played a crucial part in protecting lives and livelihoods across our international portfolio – that's a pretty good feeling, honestly. View
Level 6 International Health and Safety Coordinator Manager As our International Health and Safety Coordinator Manager, you'll be running the show for health and safety across a significant chunk of our global property portfolio – let's say EMEA or APAC. This means you're not just advising; you're setting the regional H&S strategy, managing a small team of H&S professionals, and making sure everyone, from the cleaners to the senior facilities managers, buys into our safety vision. You'll translate high-level corporate goals into practical, boots-on-the-ground safety programmes. This role sits right at the heart of our Realestate Facilities Management operations. You'll be the bridge between global policy and local execution, making sure our buildings are not just functional, but genuinely safe places to work and visit. When you do this well, we see fewer incidents, lower insurance costs, and a much happier, more productive workforce. Get it wrong, and we're looking at serious injuries, regulatory fines, and potentially huge reputational damage – not to mention the human cost. The challenge? You'll be balancing global standards with local cultural nuances and often conflicting regulatory demands. You'll also be fighting for budget and resources, trying to convince people that prevention is always cheaper than cure. The reward, though, is seeing your team thrive and knowing you've genuinely made a difference to thousands of people's daily safety. View
Level 5 International Health and Safety Manager The International Health and Safety Manager is responsible for shaping and driving our health and safety strategy across multiple regions or a major business division, like all of EMEA or APAC. You'll build and lead a team of regional H&S pros, making sure our global standards actually work on the ground, even with all the local quirks. This role directly impacts our ability to keep people safe, avoid costly incidents, and protect our brand reputation globally. When you get this right, you'll see fewer accidents, smoother operations, and a genuinely safer environment for thousands of people. When it goes wrong, well, the consequences can be pretty serious – injuries, legal battles, and a real hit to our standing. The tricky part is balancing global consistency with local legal requirements and cultural differences, all while managing a decent-sized budget. The reward, though? Knowing you've made a tangible difference to safety on an international scale, and frankly, that's a pretty good feeling. View
Level 6 International Maintenance Coordinator Manager The International Maintenance Coordinator Manager sets the strategic vision and oversees the execution of all maintenance activities across a major international region, like EMEA or APAC. You'll lead a team of coordinators, making sure our facilities are safe, compliant, and operational, which directly impacts our business continuity and profitability. You'll work at the intersection of global strategy and local implementation, translating overarching company goals into actionable maintenance programmes that your team then delivers. When this role is done well, our buildings operate flawlessly, costs are optimised, and we're ahead of any potential issues. If it's not, we face significant operational disruptions, hefty fines, and unhappy business units. The challenge here is balancing global consistency with local market nuances, managing a distributed team, and handling high-stakes operational issues that can pop up anywhere, anytime. The reward, though, is seeing your team thrive, driving significant cost efficiencies, and genuinely shaping the future of facilities management for a global enterprise. View
Level 3 International Maintenance Director The International Maintenance Director (at this level, think 'Site Lead') is responsible for the day-to-day operational health of one of our key properties or a small group of sites. You'll make sure everything from the boilers to the fire alarms is working as it should, keeping our people safe and our operations humming. This role sits right at the sharp end, translating global maintenance standards into practical, local actions. You're the one making sure contractors show up on time and do the job right, first time. When you do this well, our buildings are reliable, compliant, and comfortable. When things go wrong, it usually means unhappy occupants, costly reactive repairs, and potential safety risks – which, let's be honest, nobody wants. The real challenge here is juggling urgent issues with planned work, all while keeping a tight grip on the budget. The reward, though, is seeing a well-maintained building and knowing you've kept things running smoothly, directly impacting the daily experience of hundreds of people. View
Level 3 International Maintenance Planner The International Maintenance Planner makes sure our planned preventive maintenance (PPM) schedules are accurate and followed for all our international properties. You'll be the one translating global maintenance strategies into actual work orders and making sure local teams and vendors are on the same page. When you get this right, our buildings stay operational, costs are predictable, and we avoid those nightmare emergency breakdowns. If you don't, we're looking at expensive reactive repairs, unhappy tenants, and potentially serious compliance issues. The tricky part is juggling different time zones, local regulations, and sometimes, less-than-perfect data. Honestly, it's a bit like playing 3D chess with real-world consequences, but the reward is seeing a complex global operation run like clockwork. View
Level 2 Junior Engineering Coordinator The Junior Engineering Coordinator is here to make sure our engineering team can actually do their jobs without getting bogged down in admin. Day-to-day, you'll be handling the initial stages of work orders, getting things scheduled, and making sure all the necessary documents are filed correctly. This role sits right at the start of our maintenance process, making sure everything kicks off properly and stays organised. You're the first line of defence against chaos, really. When you do this well, our engineers get to jobs faster, our contractors are paid on time, and our compliance records are spotless. If it's not done properly, well, things get missed, engineers get frustrated, and we could even face fines for missed statutory checks – not ideal, is it? The challenge here is keeping on top of a lot of moving parts and often chasing people for information. But the reward? You'll quickly see how your meticulous work directly contributes to happy tenants and safe, well-maintained buildings. It's pretty satisfying, actually. View
Level 2 Junior Facilities Coordinator The Junior Facilities Coordinator helps keep our buildings in top shape, making sure our people have a safe and comfortable place to work. You'll be the first point of contact for many day-to-day issues, logging requests and making sure our contractors know where to go and what to do. Essentially, you're helping to keep the lights on and the heating working, which directly impacts everyone's productivity and morale. When you do this well, our colleagues feel supported, and our buildings run like clockwork. If things aren't handled properly, people get frustrated, and operations can grind to a halt. The challenge here is juggling lots of small, urgent requests and learning our systems quickly. The reward, though, is seeing your work directly improve the daily lives of hundreds of people and knowing you're building a solid foundation for a career in a really important field. View
Level 2 Junior Health and Safety Specialist The Junior Health and Safety Specialist is here to support our wider H&S team by handling the essential administrative and on-site checks that keep our properties compliant and safe. You'll be making sure all the little cogs in our safety machine are turning smoothly, which directly helps us avoid incidents and keep our insurance premiums sensible. You'll work closely with the Health and Safety Advisor and our Facilities Managers, translating safety policies into practical actions and making sure everyone's on the same page. When this role is done well, our sites run like clockwork, audits are a breeze, and, most importantly, everyone goes home safe at the end of the day. If it's not, we risk fines, injuries, and a whole lot of operational headaches. The challenge is really about juggling lots of small, critical tasks and learning to spot potential issues before they become big ones. The reward? You'll be directly contributing to a safe environment for hundreds, if not thousands, of people daily, and you'll gain invaluable hands-on experience in a vital field. View
Level 2 Junior Health, Safety and Security Coordinator The Junior Health, Safety and Security Coordinator helps our HSS team manage risks and keep our properties safe and secure. You'll be mainly responsible for the administrative side of things, like keeping records straight, helping with site inspections, and making sure everyone gets their safety induction. This directly impacts our ability to protect our people, our tenants, and our assets, which, let's be honest, is pretty fundamental to running a property business. You'll work closely with the HSS Officer and the wider facilities team, taking their instructions and making sure the groundwork is solid. When you do this well, our sites run smoothly, incidents are minimised, and we stay on the right side of the law. If things aren't done properly, we could face fines, injuries, or even worse, a serious security breach. The challenge here is getting to grips with all the different rules and procedures, and frankly, sometimes dealing with people who just don't want to follow them. But the reward is knowing you're genuinely helping to create a safer environment for hundreds of people every day, and you'll learn a huge amount really quickly. View
Level 2 Junior International Health and Safety Coordinator The Junior International Health and Safety Coordinator supports our global Realestate Facilities Management team, ensuring we stick to health and safety rules across all our properties. You'll be the go-to person for all the admin bits, making sure our records are spot-on and that everyone gets the right training. This role directly impacts how quickly we deal with incidents and how well we keep our colleagues and contractors safe. When you do this job well, our sites run smoother, and we avoid costly mistakes or, worse, serious injuries. If it's not done properly, we could face fines, unhappy staff, or even legal trouble. The tricky part is keeping up with all the different rules in various countries and making sure people actually follow them. The reward, though, is knowing you're genuinely helping to create safer workplaces, which is pretty important, if you ask me. View
Level 2 Junior Maintenance Coordinator The Junior Maintenance Coordinator is here to keep our buildings in tip-top shape, handling the day-to-day tasks that ensure everything works as it should. You'll be the person who makes sure work orders get logged, parts are in stock, and our sites stay safe and compliant. This role sits right at the heart of our facilities operations, making sure our tenants have a great experience and our properties hold their value. When you do this well, our buildings hum along, tenants are happy, and bigger problems are often nipped in the bud. If things go wrong, though, you're looking at unhappy tenants, potential safety risks, and costly emergency repairs. The challenge is learning to juggle lots of small, urgent tasks while keeping an eye on the bigger picture. The reward? Seeing a direct impact on people's daily lives and knowing you're a vital part of keeping our properties safe and operational. View
Level 2 Junior Maintenance Technician The Junior Maintenance Technician is here to support the wider maintenance team, primarily by executing routine tasks and assisting with more complex repairs. You'll be the one making sure our properties stay in good nick, which directly impacts tenant satisfaction and the overall value of our assets. You'll work closely with the Maintenance Supervisor and other technicians, translating work orders into actual fixes that keep our buildings safe and operational. When you do this job well, things just work. Tenants are happy, and our buildings don't fall apart. If you don't, well, things break, tenants complain, and we end up with bigger, more expensive problems. The challenge here is learning a lot, quickly, and often under pressure when something's gone wrong. But the reward? You get to see tangible results of your work every single day, and you'll pick up skills that are always in demand. View
Level 5 Lead Building Operations Director The Lead Building Operations Director is responsible for making sure a portfolio of properties runs like a well-oiled machine, day in, day out. This means you'll be defining and standardising operational processes, managing budgets across multiple sites, and leading a team of Facilities Managers. You're the one who ensures our buildings are safe, efficient, and provide a top-notch experience for our tenants. Day-to-day, you'll be working at the intersection of operational strategy and hands-on execution, translating our business goals into clear, actionable plans for your teams. You'll also be the main point of contact for senior leadership when it comes to portfolio performance. When this role is done well, our properties run efficiently, costs are controlled, and tenants are genuinely happy, which directly impacts our Net Operating Income. When it's not, you're looking at spiralling costs, unhappy tenants, and potentially significant compliance risks. The challenge is balancing the unique needs of each building with the need for portfolio-wide consistency and efficiency. The reward, honestly, is seeing your operational vision come to life across multiple successful properties and knowing you're directly impacting the value of our assets. View
Level 5 Lead Building Services Director The Lead Building Services Director is responsible for the overall operational and financial performance of a significant property portfolio. You'll be the one who ensures our buildings are not just functional, but also compliant, sustainable, and provide a great experience for our tenants. Day-to-day, this means you're looking at the bigger picture, making sure our individual Facilities Managers have what they need to succeed, and stepping in when things get really tricky across your patch. You'll work at the intersection of our operational teams and senior leadership, translating strategic goals into actionable plans for your portfolio. You'll also be the main point of contact for major clients and key contractors, making sure everyone's on the same page. When this role is done well, our buildings are safe, efficient, and our clients are happy, which directly impacts our bottom line and reputation. When it's not, we're looking at costly breakdowns, regulatory fines, and unhappy tenants, which, let's be honest, nobody wants. The challenge here is balancing the immediate, urgent demands of multiple sites with the long-term strategic planning needed to keep everything running smoothly and cost-effectively. The reward, though, is seeing your portfolio thrive, knowing you've built a high-performing team, and genuinely making a difference to thousands of people's daily lives. View
Level 5 Lead Building Services Manager The Lead Building Services Manager is responsible for the overall technical and operational performance of a significant property or a portfolio of complex buildings. You'll make sure our critical assets — think data centres, major corporate HQs, or specialist facilities — are running safely, efficiently, and without a hitch. This directly impacts tenant satisfaction, operational costs, and, frankly, our company's reputation. When you do this job well, everyone just gets on with their day, oblivious to the intricate machinery humming in the background. If you don't, well, that's when the phones start ringing off the hook, and we're losing money and trust. The challenge here is balancing proactive maintenance with reactive emergencies, all while managing a team and a budget. The reward? Seeing a complex machine run flawlessly because you've designed and implemented the right systems and processes, and knowing you've kept hundreds, if not thousands, of people safe and productive. View
Level 5 Lead Building Systems Manager The Lead Building Systems Manager is here to make sure our most important buildings run like clockwork, keeping occupants comfortable and critical operations humming. You'll be the go-to expert for all things mechanical, electrical, and controls-related, leading a team to keep everything optimised and compliant. You're essentially the conductor of a complex symphony of chillers, boilers, air handlers, and control systems. This role sits right at the intersection of operational excellence and strategic planning. You'll translate high-level business needs – like reducing energy spend or ensuring 99.99% uptime for a data centre – into concrete action plans for your team and our systems. When you do this job well, our buildings are efficient, reliable, and safe, saving the company significant operational costs and preventing costly disruptions. When it's not done well, we're looking at unhappy occupants, sky-high utility bills, and potentially catastrophic system failures. The tricky part is balancing immediate emergencies with long-term strategic projects, often with tight budgets and competing priorities. The reward, though, is the real satisfaction of seeing a complex, high-value asset perform perfectly, knowing you and your team made it happen. View
Level 5 Lead Energy Management Director The Lead Energy Management Director is responsible for crafting and executing the energy management strategy for a large, complex portfolio of properties. You'll be the brains behind our efforts to reduce energy consumption, cut utility costs, and drive our decarbonisation agenda, directly impacting our bottom line and environmental commitments. You'll work at the intersection of technical engineering, financial planning, and property operations, translating complex energy data into clear, actionable plans that our property teams can actually implement. When this role is done well, we see significant, verifiable reductions in our energy bills and carbon footprint, making our properties more valuable and sustainable. If it's not, we're throwing money away on inefficient buildings and falling behind on our environmental targets. The challenge is balancing ambitious savings targets with the operational realities of running diverse buildings, often with legacy systems and competing priorities. The reward? Seeing your strategic plans translate into tangible, measurable impact across hundreds of thousands of square feet, knowing you're making a real difference to our financial health and the planet. View
Level 5 Lead Energy Manager (Portfolio) The Lead Energy Manager (Portfolio) is responsible for defining and delivering our energy efficiency programmes across a designated portfolio of properties, which directly impacts our operational costs and environmental footprint. You'll work at the intersection of data analysis, facilities operations, and financial planning, translating complex energy data into actionable strategies that property managers and finance teams use to make smart investment decisions. Frankly, you're the one who makes sure we're not just paying utility bills, but actively reducing them. When this role is done well, we see significant, measurable reductions in energy consumption and costs, alongside a happier finance team and a greener reputation. When it's not, we're wasting money, missing our sustainability targets, and potentially facing regulatory fines. The challenge is navigating messy data, competing priorities from property teams, and the ever-changing energy market. The reward? Seeing tangible savings, leading impactful projects, and genuinely contributing to a more sustainable business. View
Level 5 Lead Engineering Manager The Lead Engineering Manager is responsible for overseeing the engineering and maintenance operations for a small portfolio of our properties. You'll make sure our buildings are safe, compliant, and running efficiently, which directly impacts our operational costs and tenant satisfaction. You'll sit right between the boots-on-the-ground technicians and the wider portfolio management team, translating strategic goals into actionable plans and making sure the day-to-day work actually gets done. When this role is done well, our buildings hum along, tenants are happy, and we save a significant chunk of cash on energy and reactive repairs. When it's not, we're looking at unhappy tenants, spiralling costs, and potentially serious compliance issues. The challenge is balancing immediate crises with long-term planning, all while managing a diverse team and a tight budget. The reward? Seeing your properties consistently perform, knowing you've built a solid, reliable operation, and developing your team along the way. View
Level 5 Lead Fire Safety Manager The Lead Fire Safety Manager is responsible for defining and overseeing fire safety programmes across a designated portfolio of properties, ensuring we meet—and often exceed—regulatory requirements. You'll lead a small team, making sure they're equipped to handle day-to-day operations and that our fire safety strategy is actually working on the ground. This role isn't just about compliance; it's about protecting our people, our assets, and our reputation. You'll work at the intersection of operational facilities management and strategic risk mitigation, translating complex legislation into clear, actionable plans that property managers and contractors can follow. When this role is done well, our properties are demonstrably safer, our insurance premiums are optimised, and we have a clear audit trail for every decision. When it's not, we risk significant enforcement action, potential loss of life, and massive financial penalties – frankly, it's the stuff of nightmares. The challenge is balancing rigorous compliance with operational realities and budget constraints, often having to persuade people who don't see fire safety as their primary concern. The reward is knowing you're genuinely making a difference, safeguarding lives and ensuring business continuity for a major property portfolio. View
Level 5 Lead Health & Safety Business Partner The Lead Health & Safety Business Partner is responsible for defining, implementing, and overseeing health and safety strategy and performance across a designated property portfolio or business unit. You'll lead a small team, acting as the primary H&S point of contact for senior operational managers, translating complex regulations into practical, actionable plans that actually stick. This directly impacts our operational continuity, legal compliance, and, most importantly, the well-being of our colleagues, contractors, and building occupants. When this role is done well, you'll see a tangible reduction in incidents, a proactive safety culture, and H&S considered from the very start of new projects, not as an afterthought. When it's not, we're looking at potential fines, reputational damage, and, frankly, people getting hurt. The challenge is balancing commercial pressures with non-negotiable safety standards, often having to politely but firmly push back on senior leaders. The reward? Knowing you've genuinely made a difference in keeping people safe and building a more resilient, responsible organisation. View
Level 5 Lead Health and Safety Advisor The Lead Health and Safety Advisor is here to design, implement, and oversee comprehensive safety programmes for a specific property portfolio or major client. Day-to-day, you'll be making sure our facilities are not just compliant, but genuinely safe places to work and visit. You're sitting right at the intersection of our H&S strategy and the practicalities of facilities operations, translating complex regulations into actionable plans that our site teams can actually use. When you do this well, we see fewer incidents, happier tenants, and a much stronger reputation for safety, which, frankly, saves us a lot of money on insurance and legal fees. If it's not done right, we're looking at potential fines, serious injuries, and a damaged brand. The tricky part is balancing strict compliance with operational realities and getting everyone on board. The reward, though, is seeing your programmes genuinely protect people and make a tangible difference to our business. View
Level 5 Lead International Maintenance Coordinator The Lead International Maintenance Coordinator is here to design, implement, and oversee the maintenance programmes that keep our global real estate assets in top shape. You'll be the brain behind our preventive and predictive maintenance strategies, making sure our buildings are not just operational, but truly optimised for the long haul. This role sits right at the heart of our global operations, connecting local site teams, international vendors, and senior leadership to ensure our properties are safe, compliant, and cost-effective. When you do this well, our buildings run like clockwork, costly downtime is minimised, and we save a significant chunk of change on emergency repairs. If it's not done well, we're looking at spiralling costs, unhappy tenants, and potentially serious compliance issues across multiple jurisdictions. The challenge? Getting everyone on the same page, from a local technician in Tokyo to a finance director in London, all while dealing with unexpected emergencies. The reward? Seeing your strategic plans actually make a tangible difference to our bottom line and the smooth operation of our entire portfolio. View
Level 5 Lead International Maintenance Strategist The Lead International Maintenance Strategist is here to figure out the 'how' and 'why' of our global maintenance efforts. You'll be designing and rolling out the big programmes—things like Reliability-Centred Maintenance (RCM) or a new global vendor management framework—that truly change how we operate across our international portfolio. This directly impacts our operational efficiency, compliance, and ultimately, the value of our properties. You'll sit right at the intersection of engineering best practice and global business strategy, taking complex technical challenges and translating them into practical, scalable solutions that our regional teams can actually use. When you do this well, we'll see fewer breakdowns, happier tenants, and significantly lower long-term costs. Get it wrong, and we're looking at increased operational risk, regulatory fines, and potentially major business disruption. The tricky part is getting everyone on board across different cultures and regulatory landscapes. It's a bit like trying to get 20 different orchestras to play the same tune, perfectly in sync. The reward, though, is seeing your strategic vision actually come to life, knowing you've built something that makes a tangible difference to our entire global operation and protects millions in assets. View
Level 5 Lead Maintenance Assistant As our Lead Maintenance Assistant, you'll be the linchpin for our day-to-day maintenance operations across our property portfolio. You're not just doing the work; you're orchestrating it, making sure our team of technicians is hitting their marks and keeping our buildings in top shape. This role is about making sure our tenants are happy, our equipment is reliable, and our facilities are safe and compliant. Day-to-day, you'll be juggling schedules, helping your team diagnose tricky faults, and coordinating with external contractors for bigger jobs. You'll report directly to the Facilities Manager, giving them the ground-level insights they need to make strategic decisions. When you do this job well, our buildings run like clockwork, downtime is minimal, and our operational costs stay in check. Get it wrong, and you're looking at unhappy tenants, costly breakdowns, and potential safety risks. The tricky part? You'll often be the first point of contact for urgent issues, which means shifting priorities and thinking on your feet. The reward, though, is seeing your team develop, solving complex problems, and knowing you're directly contributing to a safe and efficient environment for everyone. View
Level 5 Lead Maintenance Director The Lead Maintenance Director is responsible for making sure our assigned property or small portfolio of buildings stays in tip-top shape. You'll lead a small team of technicians, making sure they're doing the right work at the right time, keeping tenants happy, and keeping our assets valuable. Honestly, you're the one who stops small problems from becoming huge, expensive headaches. Day-to-day, you'll be juggling planned maintenance with unexpected emergencies, making sure your team has what they need, and keeping a close eye on the budget for your site. This role sits right at the heart of our operations, directly impacting tenant satisfaction and the long-term value of our real estate. When you do this well, our buildings hum along, tenants don't even notice the work happening, and our assets last longer. If things go wrong, well, you'll have angry tenants, costly emergency repairs, and maybe even safety risks. The real challenge here is balancing the immediate 'firefighting' with the crucial long-term planning, all while keeping your team motivated. The reward? Seeing a well-maintained property and a happy, productive team that you've built. View
Level 5 Lead Maintenance Planner The Lead Maintenance Planner is responsible for designing, implementing, and overseeing our comprehensive preventive maintenance (PM) programme across our portfolio. You'll be making sure our critical building systems are always in tip-top condition, minimising downtime and keeping our tenants happy. You'll sit squarely between our operational teams and the strategic goals of the facilities department, translating high-level objectives into actionable maintenance plans. When this role is done well, our buildings run like clockwork, tenant complaints about facilities drop significantly, and we save a fortune by avoiding costly emergency repairs. When it's not, we're constantly firefighting, budgets spiral, and our reputation takes a hit. The challenge is balancing proactive planning with the inevitable curveballs that real estate throws at you—think unexpected breakdowns or urgent tenant requests. The reward is seeing your well-crafted plans prevent major issues and knowing you're directly contributing to the long-term value and operational efficiency of our properties. View
Level 5 Lead Maintenance Specialist The Lead Maintenance Specialist is responsible for making sure our maintenance team runs like a well-oiled machine every single day. You'll be assigning work, troubleshooting the trickier problems, and generally making sure our buildings stay in top shape for our tenants. This role directly impacts tenant satisfaction and, frankly, the overall reputation of our properties. You'll work at the intersection of our maintenance team and the wider facilities management function, translating overall maintenance strategy into actionable daily tasks that your team can get on with. When this role is done well, our equipment runs reliably, tenants are happy, and our costs are kept in check. When it's not, we're dealing with constant breakdowns, frustrated tenants, and unexpected repair bills – not ideal, as you can imagine. The challenge is balancing urgent reactive work with essential preventive maintenance, all while keeping a team motivated and on track. The reward? Seeing a building operate flawlessly because of your team's efforts, and knowing you've kept everyone safe and comfortable. View
Level 5 Lead Preventive Maintenance Strategist The Lead Preventive Maintenance Strategist is responsible for designing, implementing, and constantly improving our entire preventive maintenance (PM) framework. You're not just following a schedule; you're writing it, making sure it makes sense for our diverse property portfolio, from office blocks to retail spaces. This directly impacts our operational uptime, tenant satisfaction, and crucially, our long-term asset value. You'll sit at the intersection of technical maintenance execution and strategic asset management, translating complex engineering requirements into practical, cost-effective maintenance programmes that our teams can actually follow. When this role is done well, our buildings run like clockwork, breakdowns are rare, and our maintenance costs are predictable. When it's not, we're constantly fighting fires, tenants are unhappy, and we're spending a fortune on emergency repairs. The challenge is balancing the ideal maintenance plan with the real-world constraints of budget, access, and sometimes, stubborn legacy systems. The reward, though, is seeing your strategies directly contribute to the longevity and efficiency of significant property assets, knowing you've kept things running smoothly for thousands of people. View
Level 5 Lead Regional Building Services Manager The Lead Regional Building Services Manager is here to make sure our portfolio of buildings in a specific area is managed consistently, efficiently, and safely. You won't be on the tools yourself, but you'll be the go-to person for your team of Building Services Managers, making sure they're hitting their targets and that their sites are compliant. You'll sit between the strategic regional leadership and the day-to-day site operations, translating company goals into practical plans for your team. When you do this well, our buildings are safe, our tenants are happy, and our costs are under control. If it's not done well, we're looking at compliance fines, unhappy tenants, and escalating repair bills. The real challenge is finding that balance between empowering your team and stepping in when things go off track, all while keeping a lid on costs. The reward? Seeing your team grow and knowing your area's buildings are genuinely looked after, which is a pretty good feeling. View
Level 5 Lead Technical Services Manager As a Lead Technical Services Manager, you'll be the architect of our maintenance strategies for a whole portfolio of properties. This isn't just about reacting when something breaks; it's about proactively planning, optimising, and making sure our assets last longer and cost less to run. You'll be the one setting the standards and making the big decisions on how we keep our buildings in top shape. Your work sits right at the intersection of operational delivery and strategic planning. You'll be translating our business goals into concrete maintenance programmes, making sure our properties are safe, compliant, and efficient for our tenants and staff. When you do this job well, our buildings hum along, tenants are happy, and our operational costs are kept in check. Get it wrong, and we're looking at major asset failures, safety risks, and unhappy clients – which, let's be honest, nobody wants. The challenge? You're juggling multiple sites, complex M&E systems, and often, tight budgets. The reward, though, is seeing your strategic plans come to life, knowing you've built a robust system, and leading a team that delivers real impact. View
Level 5 Lead Workspace Planner / Facilities Manager The Lead Workspace Planner / Facilities Manager is responsible for overseeing all facilities operations and occupancy planning for a specific building or small campus. You'll ensure our physical environment is not just operational, but actually helps our people do their best work, which directly impacts employee productivity and overall business continuity. You'll sit right at the heart of our operations, translating business headcount plans into actual physical space requirements and making sure everything from the lights to the leaks are handled. When this role is done well, our employees don't even notice the facilities team because everything just works. When it's not, you'll hear about it – quickly – through complaints about broken chairs, stuffy meeting rooms, or worse, safety concerns. The challenge is balancing a tight budget with the ever-changing demands of a busy workplace, all while keeping multiple vendors in line. The reward, honestly, is seeing a bustling, happy office where people can focus on their jobs without worrying about the building around them. View
Level 5 Lead, Global Office Services Assistant The Lead, Global Office Services Assistant is here to make sure our offices don't just function, but actually help people do their best work. You'll be overseeing a small team and a handful of sites, making sure the day-to-day operations are smooth as silk, and that our employees have everything they need. This role directly impacts employee productivity and satisfaction across your assigned locations, which, let's be honest, is pretty fundamental to how our business performs. You'll sit right at the intersection of our employees' daily needs and the operational realities of running multiple office spaces. You're translating requests like 'the printer's jammed again' into effective solutions, and making sure the bigger picture stuff, like vendor performance, is on track. When this role is done well, our offices feel effortless, people are happy, and your team is thriving. When it's not, well, you'll hear about it from everyone – from the CEO who can't get a coffee, to the new hire whose desk isn't ready. The challenge is balancing strategic oversight with the constant, unpredictable demands of facilities management, all while guiding your team. The reward? Seeing your team grow, and knowing you've created a genuinely positive and efficient environment for hundreds of people. View
Level 2 Maintenance Apprentice / Junior Facilities Assistant The Maintenance Apprentice / Junior Facilities Assistant is here to learn the fundamentals of property maintenance and support our experienced team. You'll be doing the groundwork, helping with routine checks, minor repairs, and generally making sure our buildings are safe and comfortable for tenants. Honestly, you're the backbone, ensuring the day-to-day stuff gets done so the senior team can focus on the trickier problems. Your work directly impacts tenant satisfaction and the overall condition of our properties. When you do your bit well, things just work, and our tenants are happy. If things aren't maintained, well, that's when you get angry phone calls about cold offices or broken loos. The challenge here is absorbing a huge amount of practical knowledge quickly, sometimes in messy or unexpected situations. The reward? You'll gain invaluable skills, see immediate results from your work, and become a genuinely indispensable part of the team. View
Level 3 Maintenance Assistant The Maintenance Assistant is responsible for independently handling a wide range of reactive and preventative maintenance tasks across our property portfolio. You'll be the one on the ground, making sure our buildings are safe, functional, and comfortable for everyone who uses them. This directly impacts tenant satisfaction, operational efficiency, and, let's be real, our reputation. You'll work closely with the Maintenance Supervisor and other team members, translating urgent requests into practical, lasting solutions. When you do this job well, our tenants barely notice us – everything just works. When things go wrong, it's usually because a small issue was missed or not fixed properly, leading to bigger, more expensive problems down the line. The challenge? Expect the unexpected. One minute you're doing a routine check, the next you're dealing with a burst pipe. The reward, though, is pretty clear: you're solving real problems, making a tangible difference, and keeping people safe and comfortable in their workspaces or homes. View
Level 2 Maintenance Coordinator (International) The Maintenance Coordinator (International) is responsible for the day-to-day administrative heavy lifting that keeps our global property portfolio in good nick. You'll be the first point of contact for many maintenance requests, making sure they're logged correctly and passed on quickly to the right local teams or vendors. Essentially, you're the glue that holds the initial stages of our international maintenance process together, directly impacting how quickly and effectively we can fix things. This role sits right at the start of our maintenance workflow, translating urgent calls or emails into actionable tasks for our on-the-ground teams. You'll work closely with the International Maintenance Planner, making sure they have accurate data and clear schedules to work with. When you do this job well, things get fixed faster, our records are spotless, and our properties stay in great shape, which keeps our tenants happy and our costs down. If it's not done well, things get missed, delays pile up, and small issues can quickly become big, expensive problems. The challenge here is juggling lots of small, urgent tasks and making sure nothing slips through the cracks, especially across different time zones. The reward? You'll learn the ins and outs of international property management, see how your work directly impacts real buildings, and become an indispensable part of a global team. View
Level 6 Maintenance Coordinator Manager The Maintenance Coordinator Manager is here to set the vision and actually build the capability for our maintenance operations across a specific portfolio of properties. You'll be the one making sure we're not just reacting to problems, but proactively planning, budgeting, and executing maintenance programmes that keep our assets in top shape for years to come. This role directly impacts our P&L, tenant retention, and the overall value of our real estate investments. Day-to-day, you'll be juggling strategic planning with operational oversight, making sure your team has what they need to get the job done right. You're the bridge between the high-level business goals and the boots-on-the-ground work. When this role is done well, our properties run like clockwork, our operational costs are optimised, and our tenants couldn't be happier. If it's not, you're looking at unhappy tenants, spiralling repair costs, and potentially significant capital expenditure down the line. The challenge is balancing immediate operational demands with long-term strategic goals, all while managing a diverse team and complex vendor relationships. The reward, though, is seeing your properties thrive, knowing you've built a truly efficient and effective maintenance function. View
Level 3 Maintenance Engineer The Maintenance Engineer is responsible for independently diagnosing and resolving a wide range of maintenance issues across our property portfolio. You'll be the go-to person for keeping critical building systems—think HVAC, electrical, plumbing—in top shape, ensuring our tenants have a safe and comfortable environment. This role directly impacts tenant satisfaction, operational uptime, and ultimately, the long-term value of our assets. When you do this job well, our buildings run like clockwork, reactive call-outs drop, and our tenants are happy. If things go wrong, we're looking at unhappy tenants, potential operational shutdowns, and costly emergency repairs. The tricky part is balancing planned maintenance with those inevitable urgent call-outs. Honestly, it's a bit like being a detective and a surgeon all rolled into one. The reward, though? Seeing a complex system you've fixed hum along perfectly, or getting a genuine 'thank you' from a grateful tenant. View
Level 2 Maintenance Planner / Coordinator The Maintenance Planner / Coordinator is here to keep our preventive maintenance programme ticking over. Day-to-day, you'll be handling the nuts and bolts of scheduling, making sure our technicians have clear work orders and that all the necessary data gets logged correctly. You're essentially the backbone for our Preventive Maintenance Specialist, helping them keep on top of everything. You'll sit right at the heart of our facilities team, making sure the planned work actually happens and that our records are spot on. This directly impacts how well our buildings run and how long our equipment lasts. When you do this job well, our technicians are efficient, our equipment gets serviced on time, and we avoid those annoying, expensive breakdowns. If things go wrong, though, schedules get messy, critical services get missed, and we end up with more emergency call-outs than anyone wants. The big challenge here is keeping everything organised when urgent requests inevitably pop up and try to derail your plans. But the reward? You'll see the direct impact of your organisation on the smooth running of our properties, which is pretty satisfying. View
Level 2 Maintenance Planning Associate The Maintenance Planning Associate is here to support our global maintenance strategy by making sure our asset data is spot on and our planned maintenance schedules are actually followed. You'll be working closely with the Maintenance Strategists, helping them translate big-picture ideas into actionable plans for our local teams. This role sits right at the start of our asset management value chain, ensuring the foundational data is solid for everything that follows. When you do this well, our buildings stay operational, costs are kept in check, and our tenants are happy. If it's not done right, well, we could face unexpected breakdowns, unhappy customers, and some pretty hefty repair bills. The challenge is sifting through lots of information and making sure it's accurate, even when it's a bit messy. The reward is seeing your work directly contribute to the smooth running of our entire property portfolio. View
Level 3 Maintenance Specialist The Maintenance Specialist is responsible for independently handling a wide range of reactive and preventive maintenance tasks across our property portfolio. You'll be the primary point of contact for many day-to-day issues, making sure our buildings are safe, comfortable, and fully operational for everyone inside. You'll work closely with your supervisor and other team members, translating urgent requests into practical, lasting solutions. When you do this job well, our tenants are happy, critical systems run without a hitch, and we avoid those costly, unexpected breakdowns. If things aren't done properly, you'll see repeat issues, unhappy tenants, and potentially expensive emergency call-outs. The tricky part is juggling those urgent 'hot calls' with your planned preventive work. The reward, though, is pretty clear: you get to see the immediate impact of your work, making a tangible difference to people's daily lives and the smooth running of our properties. View
Level 6 Maintenance Specialist Manager The Maintenance Specialist Manager is responsible for keeping our buildings in tip-top shape, making sure everything from the boilers to the door hinges works perfectly. You'll lead a team of skilled technicians, setting the pace and making sure our maintenance plans are actually effective, not just busy work. This role directly impacts tenant satisfaction, operational costs, and the overall lifespan of our valuable assets. When you get this right, our facilities run smoothly, tenants rarely complain about 'hot calls' or broken lifts, and we're saving money by preventing big, expensive breakdowns. If it goes wrong, well, you're looking at unhappy tenants, spiralling repair costs, and potentially significant operational disruptions. The tricky part is balancing reactive emergencies with the crucial, long-term preventive work, all while managing a budget and a diverse team. Honestly, the reward comes from seeing a well-oiled machine, knowing your team is delivering, and getting those 'thank yous' from happy occupants. View
Level 3 Maintenance Strategist The Maintenance Strategist is responsible for diving deep into the performance of specific asset classes, like HVAC systems or electrical infrastructure, to figure out what's working, what isn't, and why. You'll take raw data from our CMMS and sensor systems, then turn that into actionable insights that our site teams can actually use. When this role is done well, we see fewer unexpected breakdowns, lower repair costs, and our buildings run more efficiently. If it's not, we're stuck in a cycle of expensive, reactive fixes, and our assets wear out faster than they should. The challenge is often wrestling with messy data and getting busy site teams to adopt new ways of working. The reward, though, is seeing your analysis directly improve how our buildings operate and save us a fair bit of money in the long run. View
Level 5 Manager, Global Maintenance Strategy The Manager, Global Maintenance Strategy, is here to set the direction and oversee the execution of how we maintain our vast global property portfolio. You'll be leading a team that designs the 'how-to' for keeping our buildings running smoothly, safely, and cost-effectively. Think of it as owning the playbook for asset health across continents. You'll work at the intersection of long-term financial planning and day-to-day operational realities, translating big-picture business goals into practical maintenance programmes that our regional teams can actually follow. When this role is done well, we see a real drop in unexpected breakdowns, our buildings last longer, and we save a significant chunk of cash on energy and repairs. Get it wrong, and we're looking at expensive emergency fixes, unhappy tenants, and potentially serious safety issues. The challenge is getting everyone on the same page, from regional managers to finance folks, and making sure our global standards actually stick. The reward? You get to build a genuinely world-class maintenance function, see your strategies save millions, and know you're keeping thousands of people safe and comfortable every single day. View
Level 3 Office Services Director The Office Services Director (or Facilities Manager, as we often call it) is responsible for the day-to-day operational health of one of our key office sites. This directly impacts our team's productivity and overall happiness, which, let's be real, affects everything. You'll sit squarely between our employees and our network of suppliers, making sure that every service—from the cleaning crew to the coffee machine—is doing its job properly. When this role is done well, our office feels effortless; people don't even notice the hundreds of things you're doing behind the scenes. When it's not, things quickly go wrong: a broken printer, a freezing office, or worse, a safety issue. The challenge is that you're always on call for the unexpected, but the reward is seeing a functional, comfortable, and safe environment that truly supports our people. You're making a tangible difference to their daily lives. View
Level 5 Office Services Manager The Office Services Manager is responsible for the complete operational oversight of a single, often complex, office site. This means you'll be making sure everything from the coffee machine to the fire alarm system is working perfectly, which directly impacts our employees' productivity and safety. You'll sit right at the heart of our Realestate Facilities Management team, translating strategic goals into daily operational excellence, ensuring our physical spaces support our business goals. When this role is done well, our colleagues don't even notice you're there – everything just works. When it's not, well, let's just say the complaints desk gets very busy, and business operations can grind to a halt. The challenge is juggling a hundred moving parts, often with conflicting priorities and tight budgets. The reward, honestly, is seeing a bustling, productive office that you know you've helped create and maintain. View
Level 5 Preventive Maintenance Manager The Preventive Maintenance Manager is responsible for designing, implementing, and overseeing the entire planned maintenance strategy for our real estate portfolio. This directly impacts operational uptime, tenant satisfaction, and the long-term value of our assets. You'll sit squarely between operational execution and strategic financial planning, translating technical asset health into clear business risks and opportunities for senior leadership. When this role is done well, our buildings run like clockwork, tenants are happy, and we avoid those eye-watering emergency repair bills and compliance fines. When it's not, you're looking at significant downtime, angry tenants, and potentially massive financial penalties. The challenge? Constantly balancing proactive investment against immediate budget pressures, and getting everyone on the same page about what really matters. The reward, honestly, is seeing your strategic plans come to life, knowing you've kept critical infrastructure running, and saving the company a fortune in the process. View
Level 3 Property / Facilities Manager The Property / Facilities Manager is responsible for the day-to-day operational management of an assigned property or small cluster of buildings. You'll be the person who makes sure the lights stay on, the heating works, and the tenants are happy. You'll work at the intersection of operational delivery and tenant satisfaction, translating building needs into effective service delivery that keeps our properties in top condition and our tenants content. When this role is done well, the building hums along, tenants stick around, and the property looks good. When it's not, it can quickly turn into a headache for everyone, costing us money and reputation. The challenge is balancing reactive emergencies with planned maintenance, all while managing expectations. The reward is seeing a well-maintained property and happy tenants, knowing you're the one who made it happen. View
Level 3 Property Manager The Property Manager is responsible for the day-to-day operational and financial health of a single, typically small-to-midsize property. This means you'll be the main point of contact for tenants, making sure they're happy, and for vendors, ensuring repairs and services are done right and on time. You'll work at the intersection of tenant needs and owner expectations, translating everyday issues into practical solutions that keep the property running smoothly and profitably. When you do this job well, tenants stick around longer, the building looks great, and the owner sees a healthy return on their investment. If things go sideways, you'll have unhappy tenants, escalating maintenance costs, and potentially empty units. The big challenge here is juggling multiple urgent requests while keeping an eye on the bigger picture – like the budget and lease renewals. The reward? You get to see a tangible impact of your work every single day, building a real sense of community and pride in your property. View
Level 3 Property Services Coordinator The Property Services Coordinator is responsible for making sure our buildings run like clockwork. That means you'll be the person who gets things fixed, keeps our vendors in line, and generally ensures our properties are great places to work or live. You'll work at the intersection of tenant needs and operational realities, translating a 'hot/cold call' into a dispatched engineer who actually shows up and sorts it out. When this role is done well, our tenants are happy, our costs are kept in check, and everyone feels safe and supported in their environment. If it's not, well, let's just say a broken air con in July or a leaky roof in November can cause a lot of headaches – and cost a lot more to fix later. The challenge is juggling urgent requests with planned maintenance, all while keeping a cool head. The reward? Knowing you're directly contributing to a comfortable, functional, and safe environment for hundreds of people every single day. View
Level 6 Property Services Coordinator Manager The Property Services Coordinator Manager is responsible for overseeing the day-to-day operations of a substantial property portfolio or a critical functional area within our Real Estate and Facilities team. You'll be making sure our buildings are maintained, our services are delivered, and our teams are performing, which directly impacts our operational efficiency and, ultimately, our bottom line. You'll work at the intersection of strategic planning and on-the-ground execution, translating our business goals into tangible facilities programmes that our teams then deliver. When this role is done well, our properties run smoothly, our tenants are happy, and we're saving money through smart operations. When it's not, well, you'll hear about it – quickly – from frustrated tenants and senior leadership. The challenge is balancing proactive strategy with constant reactive demands. The reward is seeing your team thrive and knowing you're keeping a significant part of the business functioning. View
Level 3 Property Services Director The Property Services Director (for this level, think 'Facilities Manager') is responsible for the day-to-day operational health and tenant experience of a specific property. You'll be the person on the ground, making sure the building works as it should, which directly impacts tenant satisfaction and our operational costs. You'll sit right at the heart of our property operations, translating tenant needs and building issues into practical solutions that keep everything ticking over. When you do this job well, our tenants are happy, the building systems run efficiently, and we save money by catching problems early. If things go sideways, you'll hear about it fast – think unhappy tenants, unexpected repair bills, or even regulatory fines. The challenge here is juggling constant demands, often with limited resources, and dealing with the unexpected (like that burst pipe at 3 AM). The reward, though, is seeing a well-maintained, thriving property and knowing you're the one making it happen. View
Level 3 Property Services Specialist The Property Services Specialist is responsible for keeping our buildings operational and safe, which directly impacts tenant satisfaction and overall property value. You'll work at the intersection of reactive maintenance and planned preventative work, translating incoming issues and schedules into concrete actions that our contractors and internal teams use to keep everything running. When this role is done well, our buildings are reliable, tenants are happy, and we avoid costly emergency repairs. When it's not, things break down, people get frustrated, and we end up spending more money than we should. The challenge is often juggling multiple 'urgent' requests and making sure our contractors actually deliver. The reward is seeing a well-maintained building and knowing you've made a tangible difference to people's daily working lives. View
Level 2 Reception Associate The Reception Associate is responsible for making sure our building's front desk is welcoming and efficient, which directly impacts how our tenants and visitors feel about us. You'll be the first person people see, handling everything from greetings to managing deliveries, and generally keeping things ticking over. You'll work at the intersection of customer service and building operations, translating visitor needs into actions that the Facilities team and building occupants use to have a smooth day. When this role is done well, everyone feels looked after, and the building runs like clockwork. When it's not, things can get chaotic quickly—visitors get lost, deliveries go missing, and people get frustrated. The challenge is juggling constant interruptions while keeping a calm, professional demeanour. The reward is knowing you've made someone's day a little bit easier and being the go-to person for help. View
Level 3 Regional Building Services Assistant The Regional Building Services Assistant is responsible for making sure our planned maintenance programmes actually get done and that any urgent issues are sorted quickly. You'll be the linchpin between our tenants, our contractors, and the wider facilities team, turning a never-ending stream of requests into organised, completed work. When you do this job well, our buildings are safe, legally compliant, and our tenants are happy because things just work. If it's not done well, we're looking at unhappy tenants, potential compliance breaches, and emergency repairs costing a fortune. The challenge? It's often like spinning plates; you'll have dozens of open jobs, each with its own deadline and demanding stakeholder. The reward, though, is seeing a property operate like a well-oiled machine and knowing you're the one making it happen. View
Level 3 Regional Building Services Director As a Regional Building Services Director (at this level, you're really a Facilities Manager for a specific site or small cluster), you'll be responsible for the nitty-gritty operational management of one of our commercial properties. This means keeping the lights on, the heating working, and making sure everything's safe and compliant. You'll spend your days making sure the building's services—things like HVAC, plumbing, and electrical systems—are all running as they should, dealing with any issues that pop up. Your work directly impacts tenant satisfaction and the building's operational efficiency. If you do your job well, our tenants are happy, and the property runs like a well-oiled machine, keeping costs down. If things go wrong, you'll hear about it quickly, and it can lead to unhappy tenants, costly emergency repairs, and even regulatory fines. The tricky part is balancing the planned maintenance with those unexpected emergencies that always seem to crop up. The reward? Seeing a busy building operate seamlessly because of your efforts, and knowing you've kept everyone safe and comfortable. View
Level 5 Regional Building Services Manager The Regional Building Services Manager is responsible for the overall operational and strategic performance of our building services across a defined geographic region. You'll set the tone, manage the budgets, and make sure our portfolio of properties isn't just compliant, but genuinely adds value to our clients and tenants. This means overseeing everything from planned maintenance programmes to major capital expenditure projects, all while keeping a keen eye on the numbers. Day-to-day, you're the go-to person for your team of Building Services Managers, helping them tackle complex issues and making sure they're delivering. You'll also be the main point of contact for senior regional stakeholders, translating operational needs into strategic plans and vice-versa. When this role is done well, our buildings are safe, efficient, and our clients are happy, which directly impacts our bottom line. When it's not, we're looking at compliance breaches, unhappy tenants, and significant financial risks. The challenge? Balancing immediate operational fires with long-term strategic planning, all while managing a diverse team and often conflicting stakeholder demands. The reward, though, is seeing your region thrive, knowing you've built a robust, high-performing operation that truly supports the business. View
Level 5 Regional Facilities Manager As our Regional Facilities Manager, you'll be the person who oversees a cluster of our properties, making sure they're all operating smoothly and efficiently. This means you'll lead a team of Facilities Managers (FMs) who look after individual sites, giving them the guidance and support they need to do their best work. You're effectively the CEO of your regional property portfolio, accountable for its performance and the wellbeing of everyone in it. Your work directly impacts our operational costs, tenant satisfaction, and crucially, our compliance and safety record across multiple locations. When you do this job well, our buildings are safe, costs are controlled, and our tenants are happy. When things go wrong, it can mean significant financial penalties, reputational damage, or worse, safety incidents. Frankly, the biggest challenge here is juggling the strategic oversight of a region with the inevitable day-to-day operational fires that still need your attention. You're building a robust, proactive FM function, but you'll still get calls about a leaky roof. The reward, though? It's seeing your team grow, knowing your strategic decisions save us millions, and ultimately, ensuring thousands of people have a safe, effective place to work or live. View
Level 5 Regional Fire Safety Manager The Regional Fire Safety Manager sets the fire safety strategy for a large geographical area, ensuring all our properties meet—and ideally exceed—regulatory requirements. You'll own the overall fire safety programme, from budget allocation to contractor selection, making sure our buildings are safe and compliant. This directly impacts our legal standing, insurance costs, and, most importantly, the safety of our occupants. When this role is done well, we avoid major incidents, reduce our risk exposure, and maintain our reputation as a responsible property owner. If it's not, we're looking at potential fines, legal action, and, frankly, catastrophic outcomes. The challenge here is balancing stringent compliance with operational realities and budget constraints across a diverse portfolio. The reward? Knowing you're directly protecting people's lives and our company's future. View
Level 5 Regional Head of Office Services The Regional Head of Office Services is responsible for overseeing all facilities and workplace operations across a designated geographical portfolio of offices. You'll ensure every site runs smoothly, safely, and efficiently, providing a consistent, high-quality experience for all our colleagues. This role sits right at the intersection of corporate strategy and on-the-ground execution, translating high-level goals into tangible, repeatable processes for your regional team. When this role is done well, our offices become genuine assets, helping people do their best work, attracting new talent, and operating within budget. When it's not, you'll see inconsistent service, spiralling costs, and a frustrated workforce. The challenge is balancing strategic oversight with the day-to-day realities of multiple, often diverse, sites. The reward is seeing your team thrive and knowing you're directly contributing to a productive, safe, and positive working environment for hundreds, if not thousands, of people. View
Level 5 Regional Health & Safety Manager The Regional Health & Safety Manager is responsible for defining, implementing, and overseeing the health and safety strategy for a specific geographical region or property portfolio. You'll manage a team of dedicated H&S professionals, making sure they've got the tools and guidance to keep our sites compliant and our people safe. This role directly impacts our operational resilience, reputation, and, most importantly, the well-being of thousands of people who work in or visit our properties daily. When you do this well, we avoid serious incidents, reduce insurance costs, and build a genuinely positive safety culture. Get it wrong, and we're looking at regulatory fines, reputational damage, and, at worst, serious harm to individuals. The tricky part is balancing strict compliance with operational realities and budget constraints, often having to politely but firmly push back on commercial pressures. The reward, though, is knowing you've built a safer environment for everyone. View
Level 5 Regional Reception Supervisor The Regional Reception Supervisor is here to make sure our front-of-house experience is consistently excellent across all our regional properties. You'll be overseeing multiple reception teams or individual sites, making sure everyone's playing from the same hymn sheet when it comes to welcoming visitors and supporting our people. This role sits right at the heart of our facilities operations, bridging the gap between individual site execution and our broader regional standards. When you do this well, every visitor feels welcomed, every employee gets the support they need, and our buildings run smoothly – it really does make a difference to our company's reputation and how people feel about coming to work. If things go sideways, though, you're looking at inconsistent service, security risks, and a lot of frustrated people. The tricky part is juggling the day-to-day issues of multiple sites with the bigger picture of regional strategy and budget. But the reward? Seeing your teams grow, knowing you've built a truly seamless experience, and having a real impact on how our company is perceived. View
Level 2 Security Administrator The Security Administrator is all about keeping our physical spaces locked down and our people safe. Day-to-day, you'll be managing our access control systems, keeping an eye on the CCTV, and making sure all our security kit is actually working. This role sits right at the heart of our facilities operations, making sure everything runs smoothly and securely. You'll be the first point of contact for any security incidents, big or small, and your quick thinking can really make a difference. When you do this job well, our buildings are secure, incidents are handled quickly and professionally, and everyone feels safe coming to work. If things go wrong, though, we could be looking at serious breaches, property damage, or worse, putting our staff at risk. The tricky part is balancing security needs with the daily realities of a busy building – people always want convenience, but security can't be an afterthought. The reward? Knowing you're directly contributing to a safe environment for hundreds, maybe thousands, of people every day. It's a tangible impact, which is pretty satisfying. View
Level 2 Security Coordinator The Security Coordinator is responsible for keeping our buildings secure and our people safe, focusing on the day-to-day operations at a specific site or a small cluster of sites. You'll be monitoring systems, responding to incidents, and generally being the go-to person for anything security-related on your patch. This role sits right at the sharp end of our security efforts, translating global policies into practical, local actions. You'll work closely with the facilities team and our site occupants, making sure everyone understands and follows the rules. When you do this job well, our sites run without a hitch, people feel safe, and incidents are either prevented or dealt with quickly and calmly. If things go wrong, though, it can mean disruptions, safety risks, and a lot of headaches for everyone. The challenge here is staying sharp and attentive, even when things are quiet, because you never know when something unexpected will pop up. The reward, honestly, is knowing you're directly contributing to a safe environment for hundreds of people every single day. View
Level 2 Security Coordinator, International Operations The Security Coordinator is responsible for keeping an eye on our global properties and staff, responding to alerts, and making sure everyone follows the rules. You'll be the first line of defence, really, logging incidents and making sure the right people know what's going on. This role sits right at the heart of our Global Security Operations Centre (GSOC), acting as the initial responder for security events across our international real estate portfolio. You'll work closely with the Security Specialist, translating raw data from our systems into clear, actionable updates for them. When you do this job well, incidents get reported quickly, people get the information they need, and our properties stay secure. If things go wrong, well, critical incidents could escalate, people might be at risk, or we could face big financial losses. The challenge here is staying calm when the alarms are blaring and knowing exactly what to do next, even when you're tired. The reward? Knowing you've played a crucial part in keeping our colleagues and assets safe, often in tricky situations. View
Level 3 Security Operations Specialist The Security Operations Specialist is here to make sure our security systems across a portfolio of properties are running smoothly, effectively, and, frankly, doing what they're supposed to. You'll be the go-to person for troubleshooting access control issues, digging through video footage, and making sure our incident reporting is spot on. This role directly impacts the safety and operational continuity of our buildings, which, let's be honest, is pretty critical. You'll sit right in the middle of our security team and the facilities managers on the ground. Your job is to translate what the tech is telling us into actionable insights, helping the site teams understand how to use the systems better and what to do when things go wrong. When you do this well, our properties feel safer, incidents are resolved quicker, and everyone trusts our security posture. If you don't, well, that's when doors stay open, cameras miss things, and incidents take longer to sort out. The tricky part is balancing the day-to-day fixes with spotting bigger trends. The reward? Knowing you're a crucial part of keeping people safe and our operations ticking over. View
Level 2 Security Site Coordinator The Security Site Coordinator is responsible for making sure our security systems and protocols are actually followed at one of our properties. You'll be the person who responds to alarms, checks CCTV, and helps visitors get where they need to go safely. This role sits right at the heart of our facilities management team, working closely with the property manager and our security guard teams to keep the place secure. When you do this job well, our tenants feel safe, incidents are dealt with quickly, and our buildings are protected. If things go wrong, we could have security breaches, unhappy tenants, or even serious incidents. The challenge here is that you'll often be the first on the scene, so you need to think on your feet, even if you're still learning. The reward? You'll be directly contributing to the safety and peace of mind of hundreds of people every single day. View
Level 5 Senior Building Engineer The Senior Building Engineer is here to keep our properties humming, tackling the complex stuff that makes other engineers scratch their heads. You'll be the expert on the ground, diagnosing tricky faults, leading smaller upgrade projects, and making sure our junior team members grow into capable engineers. Honestly, you're the backbone of our site operations, ensuring everything works as it should, day in, day out. This role sits right at the sharp end of our operations, translating maintenance plans into actual, tangible work that keeps our tenants happy and our assets valuable. You'll be the one who steps in when the standard fixes don't work, figuring out the real problem and getting it sorted. When you do this well, our buildings run efficiently, tenants are comfortable, and we avoid costly breakdowns. If it's not done well, we're looking at unhappy clients, spiralling repair costs, and potential operational chaos. The challenge? Often, it's dealing with legacy systems and unexpected failures that demand quick, smart thinking. The reward? The satisfaction of keeping a complex machine running flawlessly and seeing your team develop under your guidance. View
Level 4 Senior Building Operations Coordinator The Senior Building Operations Coordinator is responsible for ensuring our buildings operate without a hitch, managing the day-to-day complexities and leading smaller operational projects. You'll be the central point for everything from a tricky HVAC fault to coordinating an office move, making sure things get done right and on time. You'll work at the intersection of our internal teams, external contractors, and the people who actually use our buildings, translating their needs into actionable plans and making sure everyone's on the same page. When this role is done well, our buildings are safe, efficient, and everyone inside feels supported. Things just work. When it's not, you'll see a spike in tenant complaints, unexpected breakdowns, and projects going over budget – which, frankly, nobody wants. The challenge is balancing urgent, reactive issues with planned, proactive work, all while keeping a dozen plates spinning. The reward, though, is seeing a complex project through from start to finish or solving a persistent building issue that's been bothering everyone. It's about making a real, visible difference to people's daily lives. View
Level 4 Senior Building Services Coordinator The Senior Building Services Coordinator is here to make sure our buildings are safe, compliant, and running like clockwork. You'll be the one owning specific workstreams, like making sure all our planned maintenance (the 'PPMs') actually happens, or that our contractors are performing up to scratch. You'll sit right in the middle, working with our Facilities Managers, engineers, and tenants, translating what everyone needs into actual action. When you do this well, our tenants are happy, our equipment lasts longer, and we avoid those nasty compliance fines. If you don't, well, things break, people get annoyed, and we could end up with some serious safety issues. The tricky part is juggling all those priorities and getting different people to play ball. The reward, though, is seeing a complex building run seamlessly because of your efforts, and knowing you're keeping everyone safe and comfortable. View
Level 5 Senior Building Services Director The Senior Building Services Director takes the reins on complex building services workstreams, making sure our mechanical and electrical (M&E) systems are not just operational, but optimised for safety, efficiency, and compliance. You'll be the technical backbone for a portfolio of properties, tackling everything from tricky chiller faults to designing preventative maintenance programmes that actually work. This role sits right at the heart of our operational delivery, translating technical requirements into tangible improvements for our buildings and, frankly, stopping things from breaking down in expensive ways. When you do this well, our buildings are safer, cheaper to run, and our tenants are happier. If you don't, we're looking at regulatory fines, unhappy clients, and potentially eye-watering repair bills. The real challenge here is balancing immediate operational demands with long-term strategic asset management, often with a budget that feels a bit tight. But the reward? Seeing your expertise directly contribute to the longevity and value of our properties, and knowing you've kept everyone safe. View
Level 5 Senior Building Services Manager The Senior Building Services Manager is responsible for overseeing the technical operations and maintenance of a significant property or portfolio, making sure our buildings are safe, efficient, and compliant. You'll lead the day-to-day facilities management, tackle complex engineering problems, and manage a team of contractors and, sometimes, junior staff. This role directly impacts tenant satisfaction, operational costs, and our company's reputation for reliable property management. When you do this job well, our buildings run like clockwork, tenants are happy, and we avoid costly breakdowns or, worse, compliance fines. If things go wrong, we're looking at unhappy clients, potential safety risks, and unexpected repair bills that eat into our budget. The challenge here is balancing proactive maintenance with reactive emergencies, all while managing budgets and demanding stakeholders. The reward, honestly, is the satisfaction of keeping complex systems operational and seeing your sites perform brilliantly. View
Level 5 Senior Building Services Specialist The Senior Building Services Specialist is responsible for leading specific technical workstreams within our properties. This means you'll own things like our entire M&E contract management, or perhaps all our statutory compliance for a site, making sure everything is running smoothly and legally. You'll work at the intersection of our operational teams and our external contractors, translating complex technical issues into clear plans that keep our buildings performing well and our occupants happy. When this role is done well, our critical systems hum along without a hitch, our compliance records are spotless, and we're actually saving money by being smart about maintenance. When it's not, you're looking at major breakdowns, regulatory fines, and some very unhappy tenants. The challenge is balancing proactive planning with unexpected emergencies, all whilst keeping a tight grip on the budget. The reward? Seeing a complex project through from start to finish, knowing you've kept the building safe and efficient, and frankly, being the person everyone turns to when a technical problem crops up. View
Level 4 Senior Chief Facilities Officer The Senior Chief Facilities Officer is responsible for the smooth, safe, and efficient running of a significant facility or a small group of properties. Think of it as owning the entire operational heartbeat of a building—or a few of them. You'll work at the intersection of technical operations, people management (your team and vendors), and strategic planning, translating business needs into tangible, well-maintained spaces that support our colleagues and clients. When this role is done well, our buildings are safe, comfortable, and cost-effective, allowing everyone else to get on with their jobs without a hitch. When it's not, well, you'll hear about it: leaky roofs, broken HVAC, security breaches—all of which cost us money and reputation. The challenge is balancing proactive maintenance with reactive emergencies, all while sticking to a budget. The reward? Seeing a complex operation run perfectly, knowing you're the one making it happen, and helping your team grow. View
Level 4 Senior Chief Operations Officer (Facilities) The Senior Chief Operations Officer (Facilities) is all about making sure our properties, or a particularly tricky single site, are running like clockwork. You're not just reacting to problems; you're getting ahead of them, making sure our buildings are safe, efficient, and actually pleasant places to work. This role directly impacts our operational costs, employee productivity, and frankly, our company's reputation. You'll sit right at the heart of our facilities operations, translating high-level strategy into actionable plans for your sites. You'll be the one who knows what's really happening on the ground, making sure our facilities programmes deliver what they promise. When you do this well, our buildings are safe, costs are controlled, and people are happy. When things go wrong, well, that's when you get the 3 AM calls about floods or power cuts, and the business grinds to a halt. The challenge here is balancing proactive planning with reactive problem-solving, often with tight budgets. The reward? Seeing tangible improvements in our properties and knowing you've kept hundreds, or even thousands, of people safe and productive. View
Level 5 Senior Energy & Sustainability Specialist The Senior Energy & Sustainability Specialist is here to lead our efforts in making our buildings more energy-efficient and environmentally sound. You'll be the go-to person for complex energy audits, managing big retrofit projects, and making sure our properties achieve those important green building certifications like LEED or BREEAM. Essentially, you're translating our big sustainability goals into actual, on-the-ground improvements. When you do this well, our buildings cost less to run, our carbon footprint shrinks, and our investors are happy with our ESG performance. If it's not done properly, we risk higher operating costs, regulatory fines, and a tarnished reputation. The tricky part is often getting everyone on the same page and finding practical solutions that fit our budget and operational realities. The reward, though? Seeing a real, measurable difference in our buildings and knowing you're contributing to a more sustainable future. View
Level 5 Senior Energy Management Director The Senior Energy Management Director is responsible for leading complex energy efficiency projects across our property portfolio, which directly impacts our operational costs and carbon footprint. You'll work at the intersection of technical engineering and financial planning, translating detailed energy audit findings into actionable retrofit programmes that our property teams can actually implement. When this role is done well, we see significant, verified reductions in energy consumption and utility bills, boosting our bottom line and improving our ESG standing. When it's not, we're wasting money, missing sustainability targets, and frankly, looking a bit silly. The challenge is balancing ambitious savings targets with occupant comfort and often, legacy building systems. The reward is seeing your technical designs come to life and delivering tangible, measurable environmental and financial benefits. View
Level 4 Senior Engineering Coordinator As a Senior Engineering Coordinator, you'll pretty much own entire workstreams within our facilities engineering operations. This means you're not just executing tasks; you're designing and improving the processes that keep our properties in top shape, making sure everything runs like clockwork. You'll be the linchpin, translating complex technical needs into actionable plans and making sure our engineers have what they need to get the job done right. Day-to-day, you'll be at the heart of our maintenance planning, from setting up intricate PPM schedules to coordinating specialist contractors for tricky repairs. When things go wrong – and they will, it's facilities management after all – you'll be the calm voice ensuring a rapid, compliant, and cost-effective response. When you do this job well, our buildings are safer, more efficient, and our tenants are happier, which honestly makes a huge difference to everyone's day. If it's not done well, we're looking at missed compliance deadlines, unhappy tenants, and potentially costly equipment failures. The challenge, frankly, is juggling a million moving parts while keeping an eye on the bigger picture and making sure safety is always number one. The reward? Seeing your meticulous planning prevent a major headache, or knowing you've helped a junior colleague grow their skills. View
Level 5 Senior Engineering Manager The Senior Engineering Manager is responsible for owning critical engineering workstreams and leading complex technical troubleshooting within our Realestate Facilities Management team. Day-to-day, you'll be the technical brain on the ground, making sure our key assets are reliable and compliant, which directly impacts occupant safety, operational uptime, and our overall energy footprint. You'll sit at the intersection of hands-on engineering and strategic problem-solving, translating raw asset data and incident reports into actionable plans that our technicians and management can use to improve our buildings. When you do this well, our buildings are safer, more efficient, and fewer things go wrong; if it's not done properly, we're looking at costly downtime, safety risks, and unhappy tenants. The challenge, honestly, is balancing immediate fixes with long-term prevention, often with limited resources and tight deadlines. The reward, though, is seeing your technical expertise directly improve the reliability and safety of our entire portfolio, knowing you've made a tangible difference. View
Level 4 Senior Environment Assistant The Senior Environment Assistant is responsible for leading specific environmental workstreams and ensuring our properties meet all the relevant environmental standards. You'll be the expert who digs into the data, spots issues, and then figures out how to fix them, often guiding others along the way. Your work directly impacts our legal compliance, operational costs, and our overall reputation for being a responsible property owner. When you do this job well, our buildings run more efficiently, our environmental risks are kept in check, and we're consistently hitting our sustainability targets. If things don't go to plan, we could face fines, reputational damage, or simply miss out on significant cost savings. The tricky part is often getting everyone on board with changes, especially when it means shaking up established routines. The reward, though, is seeing tangible improvements across our portfolio and knowing you're genuinely contributing to a more sustainable future. View
Level 4 Senior Facilities Assistant As a Senior Facilities Assistant, you'll be the person on the ground, making sure our facilities are safe, compliant, and running smoothly. This means owning specific workstreams, like managing our cleaning contractors or overseeing all operations for a smaller site. You'll work at the intersection of our internal teams and external service providers, making sure everyone's on the same page and that our buildings are always fit for purpose. When you do this job well, our colleagues won't even notice facilities – everything will just work. That means fewer complaints, higher productivity, and a genuinely pleasant environment for everyone. If things go wrong, though, it can mean anything from a grumpy team to serious safety breaches or hefty fines. The tricky part is balancing the day-to-day emergencies with the proactive work that keeps problems from happening in the first place. The reward? Seeing a tangible impact on hundreds of people's working lives every single day, knowing you're keeping them safe and comfortable. View
Level 4 Senior Facilities Coordinator The Senior Facilities Coordinator is responsible for leading specific facilities workstreams, making sure our buildings are safe, efficient, and a decent place for everyone. You'll move beyond just reacting to issues; you'll be designing and putting in place solutions that stop problems from happening in the first place, or at least make them much easier to sort out. This role sits right at the heart of our day-to-day operations, working closely with various teams to translate their needs into a well-managed physical environment. When you do this job well, our colleagues won't even notice the facilities team because everything just works. They'll have comfortable, safe spaces, and critical equipment will hum along without a hitch. If it's not done well, frankly, the office becomes a source of constant frustration, productivity drops, and people start looking for reasons to work from home. The challenge here is balancing proactive planning with the inevitable curveballs that facilities management throws at you. The real reward, though, is seeing a well-oiled machine, knowing you've made a tangible difference to hundreds of people's daily lives, and helping junior colleagues get better at their jobs. View
Level 5 Senior Facilities Management Specialist The Senior Facilities Management Specialist is here to make sure our buildings don't just work, but actually work well. You'll be leading specific projects, sorting out those non-routine snags, and generally making life easier for everyone who uses our spaces. Truth is, you're the one who often spots the problem before anyone else even knows it's there. Day-to-day, you'll sit right between the Facilities Manager and the frontline operations team, translating strategic goals into practical, boots-on-the-ground actions. You're the one who gets the contractors in, oversees their work, and makes sure they actually deliver what they promised. When you do this job well, our sites run like clockwork, people are comfortable, and our operational costs stay in check. Get it wrong, and you'll have unhappy occupants, spiralling maintenance costs, and potentially even safety issues. The tricky part is balancing the urgent, unexpected stuff with the important, long-term improvements. The reward? Seeing a project you led come to life, or knowing you prevented a major headache for hundreds of people. View
Level 4 Senior Facilities Officer The Senior Facilities Officer is responsible for making sure our buildings are safe, compliant, and comfortable for everyone who uses them. Day-to-day, that means owning specific maintenance programmes, dealing with complex issues, and often guiding junior colleagues. You'll sit right at the heart of our property operations, bridging the gap between what the business needs and what our buildings can deliver, making sure our physical spaces support our people and our work. When this role is done well, our offices are productive, safe environments, and our operational costs are kept in check. If it's not, we're looking at unhappy staff, potential safety risks, and unexpected, costly repairs. The challenge? You're often dealing with the unexpected, solving problems that don't have a simple answer, and balancing competing demands. The reward? You get to see the direct impact of your work every single day, knowing you're making a tangible difference to people's working lives. View
Level 5 Senior Facilities Operations Specialist The Senior Facilities Operations Specialist is responsible for leading specific facilities workstreams and managing small-to-medium projects, which directly impacts our operational efficiency and tenant satisfaction. You'll work at the intersection of our internal teams and external vendors, translating operational needs into actionable plans that our technicians and contractors use to maintain our properties. When this role is done well, our buildings are safe, comfortable, and efficient, and our tenants are happy. When it's not, we're dealing with costly breakdowns, unhappy occupants, and potential safety risks. The challenge is balancing proactive maintenance with reactive emergencies, often with tight budgets and competing priorities. The reward is seeing tangible improvements in our building performance and knowing you're keeping hundreds of people productive and safe every day. View
Level 5 Senior Fire Safety Manager The Senior Fire Safety Manager is responsible for owning and leading fire safety compliance and strategy for a segment of our property portfolio, making sure everything from fire doors to alarm systems is up to scratch. You'll often be the technical lead on trickier projects, working with external contractors and internal teams to fix issues and prevent new ones. When this role is done well, our buildings are safe, our tenants are secure, and we avoid hefty fines or, worse, a major incident. If it's not done well, the consequences can be catastrophic – think legal action, massive financial penalties, and serious reputational damage. The challenge here is balancing strict regulatory requirements with the practical realities of managing diverse properties and often tight budgets. The reward, though, is knowing you're genuinely protecting people and assets every single day. View
Level 5 Senior Global Maintenance Strategy Director The Senior Global Maintenance Strategy Director is all about designing and putting into practice smart maintenance plans for a specific region or asset type across our global real estate portfolio. You'll be the one who figures out the 'how' and 'when' of keeping our buildings and equipment in top shape, making sure we're not just reacting to problems but proactively preventing them. This role sits right between our overarching global strategy and the day-to-day work happening on the ground, translating big ideas into practical, actionable programmes that local teams can actually use. When you get this right, our properties stay operational, our energy bills drop, and we save a significant amount of money by avoiding expensive emergency repairs. Get it wrong, and we're looking at unhappy tenants, operational disruptions, and a hefty bill for unexpected breakdowns. The tricky part is getting everyone, from regional managers to finance folks, to buy into your plans, especially when it means changing long-held habits or spending money now to save more later. The real reward, though, is seeing your strategies directly improve asset performance, extend equipment life, and genuinely contribute to the bottom line, all while helping junior team members grow their skills. View
Level 4 Senior Global Office Services Assistant The Senior Global Office Services Assistant is responsible for leading specific workstreams and projects that keep our offices running smoothly, especially when things get a bit complicated. You'll be the one who steps in when the usual playbook isn't enough, figuring out solutions for non-routine problems and making sure projects like office moves or big vendor transitions actually happen without a hitch. This role sits right at the heart of our physical operations, making sure our global teams have the right environment to thrive. When you do this job well, our offices feel effortless, projects are delivered on time and on budget, and our colleagues can focus on their jobs without worrying about the space around them. If things go sideways, though, it can mean unhappy employees, wasted money, or even safety risks. The real challenge here is juggling multiple priorities, solving unexpected problems with limited resources, and keeping everyone happy. But the reward? You get to build and maintain spaces that genuinely contribute to our company's success, and you'll see your work directly impact hundreds of people every day. View
Level 4 Senior Global Office Services Lead The Senior Global Office Services Lead is responsible for the day-to-day operations and overall employee experience within a significant office or a cluster of smaller sites. You'll ensure our physical spaces are safe, efficient, and genuinely supportive of our teams, which directly impacts productivity and staff retention. This role sits right at the heart of our operations, translating global workplace strategy into tangible, local execution, working closely with local business leaders, HR, and IT. When this role is done well, our colleagues feel supported, the office is a place they want to be, and everything just… works. When it's not, you'll hear about it – quickly – from flickering lights to a lack of proper meeting rooms, which can really drag down morale. The challenge is balancing a constant stream of urgent requests with strategic improvements, all while managing a budget and a roster of external vendors. The reward, honestly, is seeing a bustling, happy office and knowing you've created that environment. View
Level 5 Senior Global Office Services Manager The Senior Global Office Services Manager is responsible for making sure our physical workspaces are not just functional, but genuinely great places for our teams. You'll own the day-to-day operations for a significant site or a few smaller ones, ensuring everything from the lights to the leases is handled properly. This directly impacts our colleagues' productivity, safety, and overall experience, which, let's be honest, affects everything else. You'll work at the intersection of employee needs and business strategy, translating big-picture goals into practical, well-run office environments that people actually want to be in. When this role is done well, our offices feel seamless, almost invisible, allowing everyone to focus on their work without distraction. When it's not, well, you'll hear about it—quickly—from broken air conditioning to empty coffee machines, which can really drag down morale and productivity. The challenge is balancing a tight budget with high expectations and the constant stream of unexpected issues that pop up. The reward, though, is seeing a vibrant, efficient office where people are happy and productive, knowing you've made a real difference to their daily lives. View
Level 4 Senior H&S Advisor The Senior H&S Advisor is responsible for leading specific health, safety, and security workstreams within our Realestate Facilities Management portfolio. This means you'll be the expert on a particular site or for a complex project, ensuring we're not just compliant, but genuinely safe and secure. You'll work at the intersection of operational teams and our H&S strategy, translating broad policies into practical, on-the-ground reality that our facilities managers and contractors use daily to keep things running safely. When this role is done well, our sites are safer, incidents are fewer, and our people feel protected. Honestly, it helps us avoid hefty fines and reputational damage too. When it's not, well, people get hurt, projects get delayed, and we could face serious legal trouble. The tricky part is often getting everyone on board with new procedures, especially when they think it'll slow them down. The reward, though, is seeing your work directly prevent harm and contribute to a truly robust safety culture. View
Level 4 Senior Head of Facilities The Senior Head of Facilities is responsible for leading specific facilities projects and workstreams, making sure they're delivered on time and within budget. This directly impacts our operational efficiency and, frankly, keeps our tenants happy and productive. You'll sit right between the day-to-day operations team and the broader Facilities Management leadership, translating strategic goals into practical, on-the-ground execution. When you do this well, our buildings are safer, more efficient, and our tenants barely notice us—which, honestly, is the highest compliment. If things go sideways, we're looking at unhappy tenants, spiralling costs, and potential safety risks. The tricky part is balancing urgent, unexpected issues with planned projects, often with limited resources. The reward, though? You get to see tangible improvements, whether it's a new, more efficient HVAC system or a perfectly executed office relocation, and you'll know you made a real difference to people's daily working lives. View
Level 4 Senior Head of Office Services The Senior Head of Office Services is responsible for the complete operational management of one of our larger, more complex office sites. You'll be the go-to person for everything related to the physical space, making sure it's safe, functional, and a pleasant place to work. You'll sit squarely between our employees' daily needs and our strategic real estate goals, translating business requirements into a well-oiled machine. When this role is done well, our employees don't even notice you're there – everything just works. They're productive, safe, and happy. When it's not, well, you get complaints about everything from the temperature to the coffee machine, and that quickly impacts morale and productivity. The challenge is balancing reactive 'firefighting' with proactive planning, all while keeping a tight rein on the budget. The reward? Knowing you've created an environment where people genuinely want to come to work and can thrive. View
Level 5 Senior Health and Safety Manager The Senior Health and Safety Manager is responsible for leading and owning complex health and safety workstreams across our diverse property portfolio. Day-to-day, you'll be out on site, digging into incidents, and making sure our facilities managers and contractors are actually doing things safely, not just saying they are. This role sits right at the heart of our operational delivery, making sure our properties are not just well-maintained, but genuinely safe for everyone who uses or works in them. When you do this job well, we prevent serious accidents, keep our insurance premiums down, and protect our company's reputation. Get it wrong, and frankly, people get hurt, and we face massive fines and legal headaches. The tricky part is balancing strict compliance with the practical realities of running busy buildings, often with tight budgets. The reward, though, is knowing you've made a tangible difference to people's lives and helped build a genuinely safer environment. View
Level 4 Senior Health, Safety and Security Advisor The Senior Health, Safety and Security Advisor is here to make sure our properties are safe places to work and visit. You'll be leading the charge on specific HSS programmes and getting to the bottom of any incidents that happen. Day-to-day, this means you're often out on site, talking to contractors, checking procedures, and making sure our buildings meet all the legal requirements, and then some. This role sits right at the heart of our facilities operations, working closely with property managers, site teams, and even external contractors. You're translating complex regulations into practical, on-the-ground safety measures that actually work. When you do this job well, our incident rates drop, our insurance premiums stay manageable, and everyone feels safer. If it's not done right, frankly, people can get hurt, and we could face hefty fines or even legal action. The tricky part is balancing operational demands with absolute safety, often with tight budgets. The reward, though, is knowing you've genuinely protected people and kept our business running smoothly. View
Level 4 Senior International Health and Safety Coordinator The Senior International Health and Safety Coordinator is responsible for leading and owning key health and safety workstreams across our diverse international property portfolio. You'll be the primary H&S subject matter expert for a major country or business line, which directly impacts our colleagues' wellbeing, our operational continuity, and our reputation. You'll work at the intersection of regulatory compliance and practical facilities management, translating complex legal requirements into actionable safety programmes that our site teams can actually use. When this role is done well, we see fewer incidents, better compliance, and a stronger safety culture across our properties. When it's not, we risk serious injuries, hefty fines, and significant damage to our brand. The challenge is balancing global standards with local nuances, often with tight budgets and competing priorities. The reward is knowing you're genuinely protecting people and making a tangible difference to their daily working lives, whilst shaping our safety future. View
Level 5 Senior International Health and Safety Director The Senior International Health and Safety Director is really the person who makes our global safety strategy come alive at a multi-site, often multi-country, level. You'll be leading the charge on significant safety projects and, frankly, getting your hands dirty with incident investigations when things go wrong. This role sits right at the intersection of our central H&S team and the operational teams on the ground, making sure our policies aren't just words on a page but practical, actionable steps that keep people safe. When you do this job well, you'll see a tangible drop in incidents, a real improvement in our safety culture, and our sites passing audits with flying colours. Get it wrong, and we're looking at serious injuries, regulatory fines, and a damaged reputation – not to mention the human cost. The tricky part is balancing global consistency with local legal requirements and cultural nuances. The reward, though? Knowing you've directly contributed to creating safer workplaces for hundreds, if not thousands, of people across the world. It’s a big responsibility, but it’s incredibly impactful. View
Level 5 Senior International Health and Safety Manager The Senior International Health and Safety Manager is responsible for leading and owning specific H&S workstreams or complex projects within a country or across a defined portfolio of international real estate assets. You'll be the primary subject matter expert, making sure our policies and procedures actually work on the ground, especially for high-risk activities like major construction or critical facilities management. You'll work at the intersection of global H&S strategy and local operational reality, translating overarching company goals into actionable safety programmes that keep our people and contractors safe. When this role is done well, we see a tangible reduction in incidents, our sites pass audits with flying colours, and, crucially, our operational teams see you as a trusted partner, not just a compliance hurdle. When it's not, we risk serious injuries, regulatory fines, and damage to our reputation, which, frankly, nobody wants. The challenge is navigating the messy reality of diverse cultures, varying legal frameworks, and the constant pressure to deliver projects on time and budget, all while keeping safety paramount. The reward is knowing you've genuinely made a difference to people's lives and helped build a safer working environment across our global footprint. View
Level 4 Senior International Maintenance Coordinator The Senior International Maintenance Coordinator leads the resolution of complex maintenance issues and drives improvements across our international property portfolio. You'll be the go-to person for specific workstreams, making sure our facilities are safe, compliant, and operational, which directly impacts our business continuity and operational costs. You'll sit between local site teams and regional management, translating urgent needs into structured work, and making sure our vendors deliver. When this role is done well, our properties run like clockwork, compliance is a given, and we're saving money by being proactive, not reactive. When it's not, we're looking at costly breakdowns, unhappy tenants, and potential regulatory fines – not a good look. The challenge is juggling multiple urgent issues across different time zones and cultures, all while pushing for long-term improvements. The reward is seeing tangible improvements in our property performance and knowing you're a critical part of keeping the business moving. View
Level 5 Senior International Maintenance Director As a Senior International Maintenance Director, you'll own the maintenance strategy and operations for a specific geographical area, perhaps a country or a cluster of them. This means you're not just reacting to breakdowns; you're designing and implementing proactive maintenance programmes that keep our assets running efficiently and safely. You'll work at the intersection of local operational teams and global strategic objectives, translating broad company goals into concrete, on-the-ground maintenance plans that actually work. When you do this job well, our buildings stay compliant, our tenants are happy, and we avoid those eye-watering emergency repair bills. Get it wrong, and we're looking at regulatory fines, unhappy customers, and potentially significant operational disruptions – which, let's be frank, nobody wants. The tricky part is balancing global standards with local realities, dealing with everything from diverse regulations to different cultural approaches to work. The reward? Seeing your region's assets perform brilliantly, knowing you've built a robust, reliable maintenance operation from the ground up (or fixed a messy one). View
Level 5 Senior International Maintenance Specialist The Senior International Maintenance Specialist is responsible for being the technical authority and go-to person for a specific critical system – think HVAC, fire safety, or perhaps electrical infrastructure – across our global property portfolio. You'll make sure these systems are not just working, but working optimally and compliantly everywhere we operate. This role sits right at the heart of our operational resilience, making sure our buildings are safe, efficient, and reliable for our colleagues and clients. When you do this well, our buildings avoid costly downtime, our energy bills are lower, and we sail through regulatory audits without a hitch. If it's not done well, we're looking at emergency repairs, unhappy tenants, potential fines, and even safety risks. The tricky part is applying global standards to wildly different local contexts, often with legacy equipment and varying skill levels. The reward? You get to solve genuinely complex technical problems on an international scale and see your expertise directly impact our business bottom line, not to mention the safety of thousands. View
Level 4 Senior Maintenance Assistant The Senior Maintenance Assistant is responsible for tackling the most complex diagnostic challenges and ensuring our critical building systems stay operational. This isn't just about fixing things; it's about understanding *why* they broke and preventing it from happening again. You'll work at the sharp end of our facilities operation, translating tricky faults into lasting solutions that keep our properties running and our tenants happy. You'll also be a key figure in helping the newer folks learn the ropes, making sure they pick up the best practices from day one. When this role is done well, our properties experience fewer breakdowns, our energy costs are kept in check, and our junior team members grow into capable technicians. When it's not, we're looking at unhappy tenants, spiralling repair costs, and potentially serious safety risks. The challenge is that no two days are truly the same; you'll face novel problems that require genuine problem-solving, not just following a checklist. The reward? The satisfaction of solving a really tough problem, seeing your mentees develop, and knowing you're keeping the lights on (and the heating working!) for hundreds of people. View
Level 4 Senior Maintenance Coordinator The Senior Maintenance Coordinator is responsible for making sure our planned maintenance programmes actually happen and that reactive issues are sorted quickly and properly. You'll be the one who smooths out the bumps in our day-to-day operations, making sure our properties are safe, functional, and comfortable for everyone. In practice, you'll be juggling work orders, dealing with vendors, and making sure our newer team members know the ropes. You'll sit right at the heart of our facilities team, acting as the bridge between our on-site technicians, property managers, and external contractors. You're translating tenant requests into actionable work, ensuring our assets are looked after, and helping us keep a lid on costs. When this role is done well, our buildings hum along, tenants are happy, and our budgets stay on track. If it's not, well, things break, people get frustrated, and costs spiral. The challenge here is balancing urgent demands with long-term planning, all while keeping a cool head. The reward? Seeing a well-maintained property and knowing you've kept everything ticking over, often behind the scenes. View
Level 5 Senior Maintenance Specialist The Senior Maintenance Specialist is responsible for tackling the really tough maintenance jobs, the ones that need a bit more thought than just a quick fix. You'll be the expert diagnosing complex faults in our building systems, which directly impacts how comfortable our tenants are and how much money we spend on emergency repairs. You'll work closely with the rest of the maintenance team, helping them out when they're stuck and making sure we're all working to the same high standards. When you do this job well, our buildings stay warm in winter, cool in summer, and everything just works, meaning happy tenants and fewer frantic calls. If it's not done well, we're looking at unhappy tenants, expensive emergency call-outs, and equipment breaking down more often than it should. The tricky part is that you'll often be dealing with systems that are a bit older, or problems that don't have an obvious answer. But the reward? Honestly, it's the satisfaction of figuring out a really knotty problem and knowing you've made a tangible difference to how our buildings operate. View
Level 6 Senior Manager, Workplace Experience As our Senior Manager, Workplace Experience, you'll own the entire workplace and facilities function for a large region or a critical business unit. This means you're not just reacting to problems; you're proactively designing and delivering an environment that truly supports our business goals. You'll be the architect of how our people experience their physical workspace, making sure it's not just functional, but inspiring. Day-to-day, you'll be balancing long-term strategic planning with the immediate needs of our colleagues. You'll translate high-level business objectives into tangible workplace strategies, whether that's optimising space, implementing new hybrid models, or making sure our buildings are safe and compliant. When this role is done well, our offices become a competitive advantage, attracting and retaining top talent, and helping teams collaborate seamlessly. When it's not, you'll see productivity dip, employee satisfaction plummet, and frankly, a lot of complaints about the air conditioning. The challenge here is juggling dozens of competing priorities—from budget constraints and regulatory compliance to the ever-changing demands of a dynamic workforce. The reward? You get to build and shape the physical manifestation of our company culture, seeing your strategies directly impact thousands of people's daily lives. View
Level 5 Senior Office Services Director The Senior Office Services Director is responsible for making sure our office spaces run like clockwork, handling the bigger, trickier bits of facilities management. You'll own complete workstreams, like a major office fit-out or rolling out a new maintenance programme, which directly impacts our teams' productivity and overall safety. You'll work at the intersection of our employees' daily needs and the long-term health of our buildings, translating operational challenges into smart, practical solutions that keep everyone happy and safe. When this role is done well, our offices are comfortable, secure, and efficient, meaning people can focus on their work, not on a leaky roof or a broken air-con. When it's not, well, you'll hear about it – quickly. Productivity drops, people get frustrated, and frankly, it can cost us a lot of money in emergency repairs. The challenge is balancing proactive planning with those inevitable, urgent surprises that pop up daily. The reward, though, is seeing your efforts create a genuinely great place to work, where people feel supported and safe. View
Level 5 Senior Preventive Maintenance Manager The Senior Preventive Maintenance Manager is responsible for owning and refining the preventive maintenance programmes for specific asset categories across our portfolio. You'll dive deep into why things fail, then design better ways to stop it happening again, which directly impacts our operational uptime and overall tenant satisfaction. You'll sit squarely between the hands-on technicians and the wider Facilities Management leadership, translating data into actionable plans and making sure our assets are always in tip-top shape. When you do this job well, our buildings run smoothly, emergency call-outs drop, and we save a significant chunk of cash by avoiding costly reactive repairs. If it's not done well, frankly, things break, tenants get annoyed, and we end up spending a fortune fixing things under pressure. The tricky part is often getting everyone to stick to the plan and convincing people that prevention is worth the effort, even when things seem fine. The reward, though, is seeing your strategies genuinely extend asset life and create a more reliable, safer environment for everyone. View
Level 5 Senior Property Services Specialist The Senior Property Services Specialist is responsible for owning specific workstreams within our property operations, ensuring our buildings are safe, functional, and compliant. You'll be the one making sure our planned maintenance programmes actually happen and that reactive issues get sorted quickly and properly. This role sits right at the heart of our facilities team, bridging the gap between our junior coordinators and the Facilities Manager, making sure the day-to-day work aligns with our broader property strategy. When you do this job well, our buildings just work. Tenants are happy, contractors deliver on time, and we pass every audit with flying colours. If it's not done well, we're looking at unhappy occupants, spiralling costs, and potentially serious compliance breaches. The tricky part is juggling urgent issues with planned work, often with limited resources and demanding timescales. The reward, though, is seeing a well-maintained building that supports our business, knowing you're the one who made it happen, and helping the newer team members find their feet. View
Level 5 Senior Reception Supervisor The Senior Reception Supervisor is responsible for making sure our main reception area is always running smoothly, which directly impacts our tenants' and visitors' first impressions, not to mention overall building security. You'll be the linchpin between our tenants, visitors, and the wider facilities team, ensuring that every interaction is professional and efficient. You're also going to be a key mentor for our newer receptionists, showing them the ropes and helping them grow. When this role is done well, our building feels welcoming, secure, and incredibly organised. Visitors are impressed, tenants feel supported, and our junior team members feel confident. When it's not, things can quickly get chaotic: visitors get lost, security protocols might be missed, and the overall impression of our building takes a hit. The challenge is balancing constant interruptions with detailed administrative work, all while keeping a smile on your face and guiding your team. The reward? Seeing your team develop, knowing you've made a real difference to people's day, and being the person everyone trusts to keep the front desk running perfectly. View
Level 4 Senior Regional Building Services Assistant The Senior Regional Building Services Assistant is all about keeping our buildings running smoothly and safely, making sure everything from the heating to the fire alarms is spot on. You're the person who ensures our properties are compliant, comfortable, and cost-effective. You'll sit right in the middle of our property portfolio, working closely with the Facilities Manager, our tenants, and a whole host of contractors. You're essentially translating the needs of our buildings and their occupants into actionable plans for our service providers. When you do this job well, our tenants are happy, our buildings are safe, and our costs are under control. Mess it up, and you're looking at unhappy tenants, potential safety risks, and unexpected repair bills that no one wants to see. The tricky part? Juggling urgent reactive issues with planned maintenance, all while making sure everyone's following the rules. The reward? Seeing a complex project through, knowing you've kept people safe, and making a real difference to how our properties operate day-to-day. View
Level 5 Senior Regional Building Services Director The Senior Regional Building Services Director is responsible for the operational excellence and financial performance of a specific cluster of properties within our portfolio. You'll be the person making sure our buildings aren't just standing, but thriving, by overseeing all the hard and soft services. This means everything from the chillers on the roof to the cleaning in the lobby, making sure it all works like clockwork. Day-to-day, you'll be at the intersection of technical building operations and financial management, translating complex engineering needs into clear budget requests and ensuring our service providers actually deliver what they promise. When you do this well, our properties perform brilliantly, tenants are happy, and our clients see real value in their assets. Get it wrong, and you're looking at unhappy tenants, spiralling costs, and potentially serious compliance issues. The tricky part is balancing immediate operational demands with long-term strategic planning, often with tight budgets and competing priorities from various stakeholders. The reward, though? Seeing a complex building or portfolio run like a well-oiled machine, knowing you've extended asset life, saved money, and kept everyone safe and comfortable. Honestly, it's pretty satisfying when you pull off a major plant replacement without anyone really noticing the disruption. View
Level 5 Senior Regional Property Services Specialist As a Senior Regional Property Services Specialist, you'll own the operational health and performance of a specific portfolio of our properties. This means you're not just reacting to problems; you're actively preventing them, making sure our buildings are safe, efficient, and compliant. You'll work at the intersection of technical building systems and tenant satisfaction, translating complex facility issues into clear, actionable plans that keep everyone on the same page. When this role is done well, our properties run smoothly, tenant complaints are rare, and our operational costs are kept in check. Get it wrong, and you're looking at unhappy tenants, costly emergency repairs, and potential regulatory fines. The challenge is balancing proactive maintenance with unexpected crises, all while managing budgets and vendor relationships. The reward? Seeing tangible improvements in property performance and knowing you've kept things running for hundreds of people every day. View
Level 5 Senior Technical Services Director The Senior Technical Services Director is responsible for leading the technical operations and maintenance across a significant property portfolio or a single, complex site. This means you'll make sure our buildings are safe, compliant, and running like clockwork, which directly impacts client satisfaction and our bottom line. You'll sit at the intersection of our operational teams and our clients, translating complex technical needs into clear, actionable plans that keep everyone happy and the assets healthy. When this role is done well, our clients see seamless service, our assets last longer, and we hit our financial targets. When it's not, we're looking at unhappy clients, costly breakdowns, and potential safety risks. The challenge here is balancing immediate operational demands with long-term strategic asset health, often with tight budgets. The reward? Seeing tangible improvements in building performance and knowing you've kept critical infrastructure running for thousands of people. View
Level 5 Senior Technical Services Manager The Senior Technical Services Manager is responsible for the day-to-day technical operation and strategic maintenance planning for a significant property or a portfolio of smaller sites. You'll be the one making sure the lights stay on, the heating works, and all the complex bits of machinery in our buildings keep humming along, without a hitch. You'll sit right at the heart of our facilities operations, translating big-picture property goals into practical, hands-on maintenance programmes that keep our clients happy and our assets valuable. When you do this job well, our buildings run like clockwork, compliance is watertight, and our clients barely notice the technical services – which, honestly, is the best compliment you can get. If things go wrong, though, you're looking at unhappy clients, potential safety risks, and some serious unexpected costs. The real challenge here is juggling the constant stream of urgent issues with the need to plan properly for the long-term. But the reward? Knowing you're keeping people safe, comfortable, and that you're directly contributing to the smooth running of a major asset. View
Level 5 Senior Workspace and Environment Specialist The Senior Workspace and Environment Specialist is responsible for leading specific workstreams and smaller projects within our facilities portfolio, ensuring our physical spaces support our colleagues effectively. Day-to-day, you'll be the one tackling complex maintenance issues, overseeing vendor performance for particular services, and managing the logistics of office changes. You'll work at the intersection of our physical assets and our people's daily needs, translating business requirements into practical, well-maintained environments that help everyone get their job done. When this role is done well, our offices run smoothly, people feel supported, and our operational costs are kept in check. When it's not, you'll hear about it – quickly – through a flood of 'hot calls' and complaints, impacting productivity and morale. The challenge is balancing reactive problem-solving with proactive planning, often with tight budgets and conflicting demands. The reward? Seeing a well-executed project, a happy colleague, and knowing you've made a tangible difference to thousands of people's working lives every single day. View
Level 4 Senior Workspace Coordinator The Senior Workspace Coordinator is responsible for owning and delivering key workplace projects, like office moves or significant restacks, ensuring they go off without a hitch. You'll also be the expert who handles the trickier day-to-day facilities issues, making sure our colleagues have a comfortable, safe, and productive environment. This role sits right at the heart of our operations, bridging the gap between our physical spaces and our people's needs, translating business requirements into practical workplace solutions. When you do this well, our offices become places where people genuinely want to be, productivity goes up, and we're seen as a truly supportive employer. Get it wrong, and you'll have frustrated teams, wasted space, and potentially even safety concerns. The challenge, honestly, is balancing everyone's expectations with the budget and practical realities. The reward, though, is seeing your projects come to life and knowing you've made a real difference to hundreds of people's daily working lives. View
Level 3 Site Security Supervisor The Site Security Supervisor is responsible for the day-to-day security operations of a single, often busy, property. This means you'll be making sure all the physical security kit—think cameras, access control, alarms—is running smoothly and that our contract guard force is doing what they should. You're the first point of contact for any security incident, from a lost wallet to something more serious, and you'll coordinate the response, usually with local emergency services. Your work directly impacts the safety and peace of mind of everyone in the building, from our tenants to their visitors. If you do your job well, the site runs like clockwork, incidents are rare and handled swiftly, and people feel genuinely safe. If things go wrong, well, that can lead to property damage, tenant complaints, or even serious safety issues. The challenge here is balancing the proactive stuff—like checking for vulnerabilities—with the reactive, often urgent, calls that come in. You'll need to be quick on your feet, honestly. The reward? Seeing a safe, well-managed environment where your efforts directly contribute to a positive experience for hundreds, sometimes thousands, of people every day. It's about making a tangible difference. View
Level 2 Technical Services Coordinator The Technical Services Coordinator is responsible for making sure our planned maintenance schedules actually happen and that reactive repair jobs get picked up quickly. You'll be the one logging jobs, raising purchase orders, and generally keeping our technical teams organised. This directly impacts how well our buildings run, how happy our clients are, and whether we're meeting all those important safety and compliance rules. You'll sit right at the heart of our facilities operations, translating engineer requests into actionable tasks and making sure our systems are up to date. When you do this job well, our engineers have clear instructions, our contractors turn up on time, and our buildings stay safe and operational. If things go wrong here – say, a PPM gets missed or a reactive job is forgotten – it can lead to bigger breakdowns, unhappy clients, and even safety risks. The challenge? It's often fast-paced, with urgent requests popping up that mess with your carefully planned day. The reward? You'll get to see the direct impact of your organisation on the smooth running of complex properties, and you'll pick up a ton of practical knowledge about building services that most people never get to see. View
Level 3 Technical Services Director The Technical Services Director (at this level, more of a supervisor, really) is responsible for making sure our planned preventative maintenance (PPM) schedules are actually followed and that reactive issues get sorted quickly. You'll be the one on the ground, making sure the M&E systems run smoothly, which directly impacts tenant comfort, building safety, and our operational costs. You'll work closely with our on-site teams and specialist contractors, translating technical jargon into practical actions that keep our properties ticking over. When you do this well, our buildings hum along, tenants are happy, and we avoid costly breakdowns. If things go wrong, expect unhappy clients, potential safety risks, and emergency call-outs that'll ruin your weekend. The challenge? It's often about balancing tight budgets with the need for robust, reliable systems in aging buildings. The reward? You get to see tangible results every day, knowing you're keeping people safe and comfortable. View
Level 3 Technical Services Manager As a Technical Services Manager, you'll independently manage the day-to-day technical operations for one or more of our properties. This means you're making sure all the mechanical and electrical (M&E) systems are working as they should, keeping our tenants happy and our buildings safe. You'll be the one who ensures our planned preventative maintenance (PPM) schedules are actually followed, and that any urgent issues are dealt with swiftly and effectively. This role sits right at the heart of our facilities operations, translating our overall maintenance strategy into practical, on-the-ground action. You're the bridge between the big plans and the actual nuts and bolts of the building. When you do this job well, our buildings are reliable, energy-efficient, and fully compliant, meaning fewer headaches for everyone and a better experience for our occupants. If things go wrong, though, you'll hear about it immediately – cold offices, power outages, or even safety risks. The tricky part is juggling the planned work with the inevitable surprises that buildings throw at you, often with tight budgets and demanding tenants. But the reward? Honestly, it's seeing a complex building hum along perfectly because of your efforts, knowing you've kept everyone safe and comfortable. View
Level 3 Workplace Specialist The Workplace Specialist is responsible for keeping our office environment running like a well-oiled machine, ensuring our people have a comfortable, safe, and productive place to work. You'll be the go-to person for daily operational issues, making sure everything from desk bookings to air conditioning is working as it should. This directly impacts our team's productivity and overall happiness—get it right, and everyone's focused on their work; get it wrong, and you'll hear about it, trust me. You'll work at the intersection of our employees' daily needs and the physical building, translating requests into tangible solutions that keep the business moving. When this role is done well, our colleagues barely notice you're there because everything just works. When it's not, well, expect a lot of 'hot/cold calls' and general grumbling. The challenge is balancing urgent requests with planned maintenance and making everyone feel heard. The reward is knowing you've created a genuinely positive and effective environment for hundreds of people every day. View
Level 5 Workspace and Environment Manager The Workspace and Environment Manager is responsible for the overall operational excellence and strategic direction of our regional property portfolio. This means you'll be overseeing multiple office sites, ensuring they're not just functional, but actively contribute to our business goals and employee wellbeing. You'll manage a team of Facilities Managers, guiding them to deliver top-notch services and maintain our buildings to the highest standards. Day-to-day, you'll be working at the intersection of property strategy, finance, and people operations, translating high-level business objectives into tangible workplace improvements. You'll need to balance the books, keep our buildings safe and compliant, and make sure our offices are places where people actually want to come to work. When this role is done well, our regional offices run smoothly, costs are optimised, and our colleagues have a fantastic experience, which in turn helps them do their best work. When it's not, you'll see rising operational costs, unhappy employees, and potentially serious compliance risks. The challenge is managing complexity across diverse sites and conflicting stakeholder demands. The reward? Seeing a tangible, positive impact on our entire regional workforce and the business's bottom line. View
Level 3 Workspace Manager The Workspace Manager is responsible for keeping our office environments running like a well-oiled machine, ensuring our people have great places to work. You'll independently manage day-to-day facilities operations and take ownership of smaller projects, making sure our spaces are safe, functional, and pleasant. This role sits right at the heart of our employee experience, translating strategic workplace plans into practical reality. When you do this well, our colleagues feel supported, productive, and proud of where they work—which, frankly, helps us keep our best people. If things go wrong, it can really disrupt folks' ability to do their jobs, leading to frustration and lost time. The tricky part is balancing everyone's needs with what's actually possible and within budget. The reward, though? You get to see the direct impact of your work, making hundreds of people's working lives better every single day. View