UK job descriptions by sector
Knowledge management job descriptions
12 in this sector.
Level 2 jobs · 1
Level 3 jobs · 7
- Document Controller The Document Controller is responsible for managing the full lifecycle of documents for specific projects or departments, which directly impacts project delivery, compliance, and operational efficiency. You'll work closely with project teams and quality assurance, translating raw information into structured, findable, and compliant records that our colleagues use to make daily decisions and keep things running smoothly. Honestly, if you're not on top of things, projects can grind to a halt because people can't find the right drawing or the latest specification. When this role is done well, our teams can quickly find the information they need, audits are a breeze, and we avoid costly mistakes from using outdated documents. When it's not, you're looking at project delays, potential regulatory fines, and a lot of frustrated colleagues. The challenge is balancing strict adherence to process with the need to support fast-moving teams who sometimes want to cut corners. The reward? Knowing you're the guardian of our intellectual property and ensuring everyone has the right information at the right time. View
- Document Management Specialist The Document Management Specialist is responsible for keeping our critical business documents organised, accessible, and compliant across their entire lifecycle. Day-to-day, you'll be the one making sure everything from client contracts to internal policies is where it should be, tagged correctly, and easy for anyone to find when they need it. You sit right at the heart of how we manage information, making sure our colleagues can do their jobs without endless searching. View
- Global Head of Knowledge Management As a Global Head of Knowledge Management (at this level, think 'Lead Specialist for a Global Domain'), you'll take ownership of specific knowledge areas, making sure our global teams have easy access to the information they need to do their jobs well. This means you'll be building, curating, and improving content, often for a particular product, region, or function. You're not just a content creator; you're a problem-solver who makes sure knowledge flows smoothly across our worldwide operations. You'll work at the intersection of our content creators and the people who actually use that knowledge, translating raw information into clear, actionable resources that our teams use to make decisions and serve customers. When you do this well, our global colleagues spend less time searching and more time doing, which means happier customers and better business results. When it's not quite right, people get frustrated, make mistakes, and we lose valuable time. The challenge is keeping on top of constantly changing information and getting busy experts to contribute. The reward? You'll see your work directly impact how efficiently our global business runs, making a tangible difference to thousands of colleagues. View
- Information Compliance Manager The Information Compliance Manager here is all about making sure our knowledge—the stuff that makes us tick—is handled properly, legally, and ethically. You'll independently manage the day-to-day compliance processes, like handling requests from people wanting to see their data (DSARs) and making sure our internal audits run smoothly. This role sits right at the heart of our Knowledge Management team, bridging the gap between what the business needs to share and what the law says we can or can't do. You'll translate complex regulations into practical steps for our teams. When you do this well, we avoid hefty fines, protect our customers' trust, and keep our intellectual property secure. If things go sideways, we could face serious legal trouble, reputational damage, and a real mess. The tricky part is balancing the need for quick access to information with strict security and privacy rules. It's often a tightrope walk, honestly. But the reward? You get to build and maintain a robust system that protects the entire organisation, knowing your work directly impacts our long-term success and integrity. You're essentially helping us sleep better at night. View
- International Information Management Coordinator The International Information Management Coordinator is responsible for making sure our global knowledge – all those documents, processes, and insights – is organised, easy to find, and actually useful. You'll primarily focus on managing the lifecycle of content for specific departments or regions, making sure it’s up-to-date and accessible. This role sits right at the heart of how our teams collaborate and learn, translating raw information into structured knowledge that helps everyone do their job better. When you do this well, our teams spend less time searching for answers and more time delivering for our customers. People won't be recreating work that already exists, and our global operations will run much smoother. If it's not done properly, we end up with 'content rot' – outdated, conflicting information that frustrates everyone and slows us down. The tricky part is getting busy people to follow the rules and understand why a good information structure actually matters. The reward, though? You get to build a genuinely smarter, more efficient organisation, seeing your work directly improve how colleagues across different countries operate. View
- Knowledge Management Specialist The Knowledge Management Specialist is responsible for keeping our knowledge assets in good shape, making sure people can actually find what they need when they need it. You'll own specific content areas, from initial creation to making sure it's always current, which directly impacts how quickly our teams can get work done and how well our customers are served. You'll work at the intersection of our subject matter experts (SMEs) and the wider organisation, translating complex ideas into clear, accessible information that our sales, product, and support teams use to make daily decisions. When this role is done well, our teams spend less time searching for answers and more time delivering value. When it's not, people get frustrated, make mistakes, and we lose valuable time and money. The challenge is often convincing busy experts to share their knowledge and then making sure it's structured in a way that makes sense to everyone else. The reward is seeing your work directly improve team efficiency and contribute to a smarter, more connected company. View
- Taxonomist As a Taxonomist, you'll own and manage specific parts of our enterprise taxonomy, making sure our digital content is structured logically and consistently. This directly impacts how quickly our colleagues find what they need, which, frankly, saves everyone a lot of headaches and wasted time. You'll sit right between our content creators and the folks who build our search tools, translating complex business concepts into clear, usable categories that our systems can actually understand. When you do this well, people find information instantly, our search results are spot-on, and our content feels intuitive. Get it wrong, and people will spend ages hunting for documents, or worse, give up and recreate work that already exists. The tricky part is getting everyone to agree on what things should be called, especially when different teams have their own jargon. The reward? Seeing your work genuinely improve how thousands of people interact with our knowledge every single day. View
Level 5 jobs · 2
- Senior Information Compliance Analyst The Senior Information Compliance Analyst is responsible for leading specific workstreams within our information governance programme, making sure we stick to the rules and manage our data properly. You'll work closely with various teams, translating complex legal and regulatory requirements into practical steps that everyone can follow. It's about turning confusing jargon into clear instructions that actually make a difference. When you do this job well, our organisation avoids fines, keeps customer trust, and generally runs a lot smoother because our information is organised and secure. Get it wrong, and we could face hefty penalties, reputational damage, or even legal action—so the stakes are pretty high. Honestly, the tricky part is often getting everyone on the same page and making sure they actually follow the policies. The reward, though, is knowing you're a critical part of protecting the business and its data, building a robust framework that truly works. View
- Senior Information Compliance Director The Senior Information Compliance Director is here to lead specific compliance projects and really get into the nitty-gritty of how we manage information across the business. You'll be the go-to person for making sure our knowledge management systems actually meet legal and regulatory standards, not just in theory, but in practice. This means you'll be designing and implementing processes that keep us safe, whether it's handling a data subject request or making sure old documents are deleted properly. View