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Jobs in Finance roles

96 jobs in Finance roles.

Level 3 Accounts Receivable Specialist The Accounts Receivable Specialist is responsible for managing a dedicated portfolio of customer accounts, making sure we collect what's owed to us. Day-to-day, that means chasing invoices, sorting out payment queries, and generally keeping our cash flowing. You'll sit squarely within the Finance team, but you'll be constantly chatting with Sales, Customer Service, and even Logistics to get things done. When you do this job well, our cash position is strong, and we avoid tricky situations like bad debt. If things go sideways, though, it can really hurt our working capital and even our relationships with customers. The tricky part is balancing firmness with friendliness – you need to get paid, but you don't want to upset a good client. The reward, honestly, is seeing those big payments hit the bank account and knowing you made it happen. View
Level 3 Assistant Underwriter As an Assistant Underwriter, you'll spend your days getting to grips with new insurance submissions, analysing the risks involved, and preparing the groundwork for our senior underwriters. Think of it as being a detective for potential insurance policies, where you're gathering all the clues and presenting them clearly. You'll be responsible for making sure all the data is correct and that our initial assessments are sound, which directly helps us make smart decisions about what business we take on. You'll typically sit right alongside our experienced Underwriters, learning from their decisions and getting a real feel for the market. Your work directly feeds into the quotes we offer to brokers and clients, so getting it right means we can offer competitive, yet profitable, terms. If you do this well, you'll help us write good, solid business. If not, we could end up taking on risks we shouldn't, or missing out on great opportunities. The tricky part is often dealing with incomplete information or tight deadlines, where you'll need to dig deep and ask the right questions. The reward, though, is seeing your analysis contribute to real-world insurance decisions and building a strong foundation for your career in underwriting. View
Level 2 Associate Claims Adjuster The Associate Claims Adjuster is here to get our customers back on their feet after a loss. You'll handle the initial stages of claims, mostly the simpler ones, making sure everything kicks off smoothly. This role sits right at the front line of our operations, where our promises to customers become reality. You're the first person they talk to when they've had a car accident or their roof's blown off, so your calm, clear approach really matters. When you do this job well, customers feel heard, understood, and like they're in safe hands. They get their claims settled fairly and quickly, which is exactly what they need during a stressful time. But if things go wrong, if you miss a detail or don't explain things properly, it can really sour a customer's experience and even cost us money down the line. The tricky part is balancing empathy with the need to stick to the rules and protect the company's interests. The reward, honestly, is knowing you've made a real difference to someone when they needed it most. View
Level 2 Associate Claims Assistant The Associate Claims Assistant is responsible for getting new claims into our system and making sure all the initial paperwork is in order. You'll be doing the essential groundwork—data entry, document management, and making sure our claims files are complete from day one. Honestly, it's not always glamorous, but it's absolutely crucial for everything else we do. You'll sit right at the start of the claims lifecycle, working closely with our Claims Adjusters and the wider Finance team. You're the one who translates raw information from claimants into organised, actionable data that the adjusters then use to investigate and settle claims. Get this right, and claims move through quickly and fairly; get it wrong, and we're looking at delays, frustrated customers, and potentially bigger problems down the line. The challenge here is the sheer volume and the need for meticulous accuracy, even when the data coming in is a bit messy. You'll often be dealing with people who are stressed or upset, so a calm, empathetic approach is key. The reward? Knowing you're helping people navigate difficult times, and you'll build a solid foundation in the finance and insurance industry that can take you anywhere. View
Level 2 Associate Debt Recovery Specialist The Associate Debt Recovery Specialist is here to help us get back money that's owed, but in a fair and compliant way. Day-to-day, you'll be making and taking calls, talking to customers about their overdue accounts, and figuring out payment solutions. This role sits right at the heart of our financial health, directly impacting our cash flow and profitability. When you do this job well, we recover more debt, which means we can invest more in our products and services. If it's not done well, we lose money, and our customers can end up in worse financial situations. The tricky part is balancing empathy with the need to collect. The reward, though, is genuinely helping people resolve their financial issues, and seeing your efforts directly contribute to the company's bottom line. You'll also learn a ton about financial regulations and human psychology along the way. View
Level 2 Associate Insurance Customer Service Representative The Associate Insurance Customer Service Representative is here to help our policyholders with their everyday questions and issues, making sure they feel looked after. Day-to-day, you'll be answering calls and emails, looking up policy details, and guiding people through basic processes like making a payment or updating their contact info. It’s all about getting the basics right and being that first point of contact for our customers. You'll work closely with more experienced reps, learning the ins and outs of insurance and our systems. This role sits right at the front line of our business. You're the human voice behind our policies, directly impacting how our customers feel about us. When you do this job well, customers feel valued, their issues get sorted quickly, and they trust us more. Get it wrong, and they might get frustrated, leading to complaints or even taking their business elsewhere. The tricky part is often dealing with people who are already a bit stressed or confused, so staying calm and clear is key. The reward, though? You genuinely help people navigate what can sometimes be complicated or worrying situations, and you'll learn a ton about a really stable industry. View
Level 2 Associate International Claims Coordinator The Associate International Claims Coordinator is here to make sure the initial stages of every international claim run smoothly. You'll be doing a lot of the foundational work—getting documents in order, entering data, and making sure the claims system is up-to-date. Honestly, it's about making sure the more senior claims handlers can focus on the tricky stuff, knowing you've got the basics covered. This role sits right at the start of our claims process. You're the one who takes the 'First Notice of Loss' (FNOL) and turns it into a structured, organised file. If you do this well, our claimants get paid faster and our compliance checks are solid. If you don't, well, things get messy, payments get delayed, and we could even face regulatory fines. The challenge is learning a complex, regulated process from scratch, often dealing with incomplete information from different time zones. The reward? You'll become an expert in a niche, critical area of finance, helping people when they really need it, and building a solid career foundation. View
Level 3 Budget Manager The Budget Manager is responsible for independently managing and reporting on the budgets for a specific set of departments, which directly impacts our ability to meet financial targets and make smart spending decisions. You'll sit right between the core Finance team and various business units, translating their operational plans into financial reality and then reporting back on how we're doing. When this role is done well, our department heads get clear, timely financial information, and leadership can trust the numbers to make critical resource allocation choices. Get it wrong, and we risk overspending, missing targets, or making poor investment decisions—which, frankly, nobody wants. The tricky part is balancing the needs of the business with financial prudence. The reward? Seeing your accurate reports and insights genuinely influence how the company operates and grows. View
Level 4 Chief Collections Officer The Chief Collections Officer is responsible for defining and executing the enterprise-wide strategy for debt recovery and credit risk management. You'll set the overarching vision for how we lend, how we collect, and how we protect our assets, which directly impacts our profitability and market standing. This role sits right at the heart of our financial health, translating complex market dynamics and regulatory shifts into actionable strategies that the entire organisation will follow. You're the one making sure we're not just collecting money, but doing it smartly, ethically, and profitably. If you get this wrong, it's not just a bad quarter; it's a hit to our reputation, our share price, and potentially our licence to operate. The challenge here is balancing aggressive recovery with customer retention and regulatory demands, all while navigating a constantly changing economic landscape. The reward, honestly, is seeing your strategic decisions protect millions—sometimes billions—of pounds for the business and our shareholders. View
Level 3 Claims Adjuster As a Claims Adjuster, you'll be managing a dedicated caseload of standard claims, from the initial 'First Notice of Loss' (FNOL) right through to settlement. This means you're the one talking to our customers, investigating what happened, figuring out what's covered by their policy, and then making sure they get a fair outcome. You're essentially the face of our company during a critical, often stressful, period for our clients. Your work directly impacts our customers' trust and our company's financial health. Get it right, and customers feel supported and stay with us; get it wrong, and we could face 'bad faith' allegations or pay out too much. The tricky part is balancing empathy with strict policy adherence and financial prudence. The reward? Honestly, it's helping people when they need it most and knowing your decisions directly affect real lives and our bottom line. View
Level 5 Claims Adjuster Manager The Claims Adjuster Manager is responsible for leading, coaching, and developing a team of claims professionals. Day-to-day, you'll be making sure your team delivers fair and timely claim resolutions, all while keeping an eye on our financial targets. You're the critical link between the strategic direction from the Director of Claims and the actual hands-on work happening on the ground. When you do this job well, your team feels supported, our policyholders get great service, and the company's loss ratios stay healthy. Get it wrong, and you'll see high staff turnover, unhappy customers, and a significant hit to our bottom line. The tricky part is navigating the constant pressure to balance speed, quality, and cost. The reward? Seeing your team grow and knowing you've made a tangible difference to both our customers and the business's financial performance. View
Level 2 Claims Administrator / Jr. International Claims Analyst The Claims Administrator is responsible for the initial setup and administrative handling of international claims, which directly impacts our ability to respond quickly and accurately to our clients. You'll work at the intersection of our claims team and our wider finance functions, translating initial claim notifications into structured data that our specialists use to make decisions. When this role is done well, claims get off to a smooth start, and our customers feel heard, even if it's a tough situation. When it's not, we risk delays, errors, and a poor first impression, which can really hurt our reputation. The challenge is keeping everything organised and accurate, even when the information is messy or incomplete. The reward is knowing you're the crucial first step in helping someone through a difficult time, and you'll learn a tonne about how global finance works. View
Level 3 Claims Assistant The Claims Assistant independently manages the administrative lifecycle of insurance claims, from initial reporting right through to payment processing. You'll be the person making sure all the pieces of the puzzle are in the right place for our Claims Adjusters. This role sits squarely in the middle of our claims operations, linking up with policyholders, third parties, and our internal finance teams to ensure everything runs like clockwork. Frankly, without you, our adjusters would be swamped in paperwork and claimants would face frustrating delays. When this role is done well, claims move through the system efficiently, payments go out on time, and our customers feel supported during a tough period. When it's not, things get messy quickly—claims get delayed, people get frustrated, and we could even face regulatory fines. The challenge is juggling multiple 'urgent' requests and dealing with often distressed individuals while maintaining absolute accuracy. The reward? Knowing you've played a crucial part in helping someone navigate a difficult situation and seeing claims closed out fairly and promptly. View
Level 6 Claims Assistant Manager The Claims Assistant Manager is responsible for the overall efficiency and effectiveness of our claims support team, which directly impacts our ability to process claims accurately and on time. You'll sit at the intersection of our claims adjusters, finance department, and IT teams, translating strategic goals into operational plans that ensure our claims assistants have what they need to do their jobs well. When this role is done well, our claims cycle times shrink, error rates drop, and our customers feel supported and get their payments promptly. When it's not, we face regulatory fines, unhappy customers, and significant financial leakage. The challenge is balancing day-to-day operational fires with the longer-term strategic improvements. The reward? Seeing your team thrive and knowing you're directly contributing to a positive experience for people often going through a tough time. View
Level 2 Claims Associate The Claims Associate is responsible for handling the initial stages of insurance claims, making sure all the right information is gathered and entered correctly. This directly impacts how quickly and fairly we can resolve a claim for our customers. You'll be working at the intersection of our customers and the more senior claims team, taking raw information and making sure it's ready for proper assessment. When you do this job well, claims move through the system without a hitch, and our customers feel supported from day one. If things go wrong, though, it can mean delays, frustrated customers, and even financial losses for the company. The tricky part is learning all the different claim types and making sure you don't miss any critical details. The reward? You'll be helping people when they need it most, and you'll get a solid grounding in a complex and important part of the finance world. View
Level 5 Claims Manager As a Claims Manager, you'll be running a key part of our claims operation, overseeing multiple teams or a specific, complex line of business – think commercial property or major liability. Your day-to-day involves setting the strategic direction for your area, making sure your teams have what they need, and diving into the trickiest claims yourself when things get complicated. You're the one accountable for the budget, the overall claims strategy, and how your decisions impact our profit and loss (P&L). This role sits right at the heart of our financial stability, bridging the gap between policy promises and actual payouts. You'll translate high-level business goals into actionable claims strategies, ensuring we pay what's fair, prevent fraud, and keep our customers happy, even when the news isn't great. When you do this job well, we see significantly reduced claims leakage, a healthier loss ratio, and a highly engaged, efficient team. Get it wrong, and we're looking at increased costs, potential regulatory fines, and a damaged reputation. The challenge here is balancing empathy with commercial reality, especially when dealing with high-value, emotionally charged claims. The reward? You'll directly protect our company's financial health and build a resilient, top-performing team that makes a real difference to our clients. View
Level 2 Claims Processor As a Claims Processor, you'll be the initial touchpoint for customers reporting a new claim, handling the First Notice of Loss (FNOL). Day-to-day, this means gathering all the critical information, logging it accurately into our systems, and making sure the claim is routed to the right team. You're essentially the gatekeeper, ensuring every new claim starts on the right foot, which directly impacts how quickly and smoothly we can help our customers. You'll work closely with our Claims Adjusters, learning the ins and outs of policy wording and claims handling. When you do this job well, customers feel supported, and our claims teams get clean, accurate data to work with, speeding up the whole process. If things go wrong here, though, it can lead to delays, frustrated customers, and even costly errors later on. The tricky part is dealing with people who are often upset or confused, while still getting all the facts straight. The reward? You're the first person to offer help, making a real difference when someone needs it most. View
Level 3 Claims Specialist The Claims Specialist independently manages a portfolio of financial claims, typically from the First Notice of Loss (FNOL) right through to settlement. You'll be the primary contact for policyholders, guiding them through what can often be a really tough time, while making sure we're upholding our end of the policy agreement. This role sits squarely between our policyholders and our financial stability, making sure claims are paid fairly and efficiently, but also accurately. When you do this job well, policyholders feel supported, our financial reserves are accurate, and we avoid unnecessary costs. If it's not done well, we risk overpaying claims (which hits our bottom line), underpaying (which can lead to complaints or legal issues), or simply leaving customers feeling frustrated. The challenge is balancing speed with thoroughness, especially when emotions are high. The reward? Knowing you've helped someone navigate a difficult situation and protected the company's assets at the same time. View
Level 5 Claims Team Lead The Claims Team Lead is here to make sure our claims assistants are doing their best work, keeping things running smoothly, and handling the more complex stuff that comes across the desk. You'll spend your days guiding a small team, jumping into tricky claim scenarios, and finding better ways to process everything. This role directly impacts how quickly and accurately we pay out claims, which, let's be honest, is pretty vital for our customers and our bottom line. When you do this job well, claims get processed faster, errors drop, and our customers feel looked after even when things are tough. If it's not done well, we're looking at delayed payments, unhappy customers, and potentially hefty fines from regulators. The real challenge here is balancing your own workload with coaching your team and dealing with those unexpected, urgent issues that always pop up. The reward, though? You get to see your team grow, improve our processes, and genuinely help people through difficult times. View
Level 2 Client Service Associate The Client Service Associate is responsible for making sure our clients' administrative needs are met with precision and a friendly face. You'll be the first point of contact for many routine enquiries and the person who ensures all the vital paperwork is processed correctly and on time. Essentially, you're the engine room for the financial advisory team, keeping everything ticking over so the advisors can focus on giving top-notch advice. Your work directly impacts client satisfaction and, frankly, the firm's reputation. When you do your job well, clients feel valued and confident that their finances are in safe hands. When things go wrong – a missed signature, a delayed transfer – it can cause real headaches for clients and a lot of extra work for everyone else. The challenge here is the sheer volume of detail and the critical importance of getting every single thing right, every time. The reward? Knowing you're building the trust that keeps our clients with us for the long haul, and learning the ins and outs of a complex, rewarding industry. View
Level 5 Collections Manager The Collections Manager leads our Debt Recovery Specialist teams, making sure we get back what's owed while treating customers fairly. You'll work at the intersection of our overall Finance strategy and the day-to-day realities of talking to people about their money, translating big-picture goals into actionable plans for your team. When this role is done well, we see healthy recovery rates and a happy, compliant team. If it's not, we risk regulatory fines, reputational damage, and a very demotivated workforce, which, let's be honest, no one wants. The challenge is keeping everyone focused and positive through constant pressure and tough conversations. The reward? Seeing your team grow, hit big numbers, and genuinely help people get back on track financially. View
Level 6 Collections Officer The Collections Officer Manager is responsible for running our entire collections operation, making sure we get paid what we're owed without alienating our customers. You'll be the one setting the strategy for how we deal with overdue accounts, from early reminders to more serious recovery efforts. It's a tricky balance, honestly. You're sitting right between the commercial teams who bring in the business and the finance folks who need the cash. You'll translate high-level business goals into practical, day-to-day collection strategies that your teams can actually execute. When you do this job well, our cash flow stays strong, our bad debt numbers stay low, and we keep our customers happy, even the ones who are struggling. Get it wrong, and we're looking at significant financial losses, damage to our brand, and potentially some serious regulatory headaches. The challenge is navigating the ever-changing economic landscape and customer situations while keeping your team motivated and compliant. The reward, though, is seeing your strategic decisions directly improve the company's financial health and knowing you've built a high-performing, ethical team. View
Level 5 Collections Team Lead The Collections Team Lead is responsible for guiding and motivating a small team of Collections Officers to meet and exceed their recovery targets. You'll be the one making sure your team understands the strategy, has the tools they need, and knows exactly what 'good' looks like. Day-to-day, this means coaching on difficult calls, reviewing performance, and handling the most complex or escalated accounts yourself. This role sits right at the heart of our debt recovery operations, directly impacting our bottom line by ensuring we get back as much as possible from overdue accounts. When you do this well, our bad debt write-offs go down, and our cash flow stays healthy. If it's not done right, we lose money, and our reputation takes a hit with regulators. The tricky part is balancing strict compliance with aggressive recovery goals, all while keeping your team engaged and resilient. The reward, though, is seeing your team develop, hit their stride, and consistently deliver strong results, knowing you've helped them get there. View
Level 5 Compliance Lead / Manager As a Compliance Lead / Manager, you'll be the one who actually runs a key compliance programme, like our AML transaction monitoring or our regulatory reporting. This means you're not just following rules; you're defining how we apply them, tuning our systems, and leading a small team to get the work done. You'll be the go-to person for specific compliance areas, making sure we're not just ticking boxes but genuinely protecting the firm from regulatory breaches and financial crime. This role sits right in the middle, between the high-level strategy set by the Director of Compliance and the day-to-day execution by the analysts. You're translating strategy into actionable plans and then making sure your team delivers. When you do this well, we avoid hefty fines, keep our reputation intact, and the business can grow safely. Get it wrong, and we could face significant regulatory scrutiny, penalties, or even worse, enable financial crime. The challenge? You're constantly balancing regulatory demands with business realities, often with incomplete information and tight deadlines. The reward? Seeing your programme effectively mitigate real risks and knowing you're genuinely safeguarding the company. View
Level 5 Compliance Manager / AVP The Compliance Manager / AVP leads a team or a major compliance programme, ensuring our financial activities meet regulatory standards. You'll be the one translating complex rules into practical steps for your team and the business, directly impacting our ability to operate without fines or reputational damage. This role sits right at the heart of our second line of defence, often bridging the gap between the business (first line) and internal audit (third line). When you do this well, the business can innovate safely, and our regulators see us as a trusted partner. Get it wrong, and we're looking at significant fines, public reprimands, and potentially even restrictions on our operations. The tricky part is balancing commercial pressures with non-negotiable regulatory requirements. The reward? Knowing you're protecting the firm's licence to operate and building a robust, ethical culture. View
Level 6 Compliance Specialist Manager The Compliance Specialist Manager is here to lead and shape a critical part of our firm's defence against financial crime and regulatory breaches. You'll oversee multiple compliance programmes, which means you're not just managing people, but also the processes and technology that keep us safe. This role directly impacts our ability to operate legally, maintain our licence, and protect our reputation—frankly, it's about keeping us out of the headlines for the wrong reasons. You'll sit right at the intersection of regulatory requirements and business operations, translating complex rules into clear, actionable policies and procedures that your team and the wider business can actually follow. You'll also be the one making sure we've got the right people and systems in place to do the job properly. When you do this well, we avoid hefty regulatory fines, keep our clients safe, and build trust with regulators. If it's not done right, we're looking at significant financial penalties, reputational damage, and potentially even restrictions on our business activities. The tricky part is balancing strict compliance with the commercial realities of a fast-moving finance business. The reward, though, is knowing you're a key guardian of the firm's integrity and long-term success, building a robust compliance culture from the inside out. View
Level 2 Credit Control Clerk The Credit Control Clerk is responsible for managing a dedicated chunk of our customer ledger, making sure invoices are paid promptly. Day-to-day, you'll be chasing payments, sorting out queries, and generally keeping a close eye on who owes us what. You'll sit squarely within the Finance team, but you'll be chatting with Sales, Operations, and our customers constantly. When you do this job well, cash comes in on time, our bad debt stays low, and the business can invest more. If things go wrong, well, cash flow gets tight, and we might struggle to pay our own bills. The tricky part is balancing customer relationships with the need to get paid. The reward? Seeing our bank balance grow because of your hard work, and knowing you've helped keep the company financially sound. View
Level 5 Credit Control Manager The Credit Control Manager is responsible for defining and executing our entire credit control strategy, which directly impacts our company's cash flow and overall financial health. You'll sit at the heart of the Finance team, making sure our collections processes are efficient, our bad debt is minimised, and our customer relationships are maintained. You'll essentially be the guardian of our accounts receivable ledger, turning sales into actual cash in the bank. When this role is done well, we see a significant reduction in our Days Sales Outstanding (DSO), a healthier cash position, and fewer write-offs. When it's not, we're cash-strapped, struggling to pay our own suppliers, and potentially facing serious liquidity issues. The challenge is balancing aggressive collection with maintaining good customer relationships, all while navigating internal politics and external economic pressures. The reward, though, is seeing your strategic decisions directly improve the company's financial performance and building a high-performing team. View
Level 3 Credit Controller The Credit Controller is responsible for managing a dedicated segment of our customer accounts, ensuring timely payment of invoices. This directly impacts our company's working capital and overall financial stability. You'll sit right at the heart of our Order-to-Cash cycle, translating outstanding invoices into actual cash in the bank, which our Finance Manager and wider leadership team use to make crucial spending and investment decisions. When this role is done well, we've got a healthy bank balance, fewer bad debts, and stronger customer relationships. If it's not, we're struggling for cash, irritating customers, and potentially writing off significant amounts. The challenge? It's a constant balancing act between being firm enough to get paid and diplomatic enough to keep our customers happy. The reward, though, is seeing your efforts directly contribute to the company's success and knowing you've kept things ticking over. View
Level 3 Debt Recovery Specialist The Debt Recovery Specialist is responsible for managing a dedicated portfolio of delinquent accounts, working directly with customers to agree on realistic payment plans and recover outstanding balances. This directly impacts our company's cash flow and overall financial health. You'll sit right at the heart of our collections operation, translating complex financial situations into actionable recovery strategies that help both our customers and our bottom line. When you do this well, we see a real improvement in our recovery rates and fewer accounts rolling into deeper delinquency. If it's not done effectively, we lose money, and our customers face bigger problems down the line. The challenge here is balancing empathy with the need for firm action, all while navigating strict regulatory rules. The reward? Honestly, it's helping people get back on track financially and seeing your direct efforts contribute to the company's success. View
Level 7 Director of Financial Crimes Compliance As our Director of Financial Crimes Compliance, you'll own the overall strategy and execution of our Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) programmes across the business unit. This means you're not just managing a team; you're defining the 'how' and 'what' of our defence against financial crime, ensuring we're not just compliant, but genuinely resilient. You'll sit right at the intersection of regulatory expectation, business growth, and operational reality, translating complex legal requirements into practical, effective controls. When you do this job well, our firm avoids hefty fines, reputational damage, and, most importantly, we prevent criminals from using our services. Get it wrong, and we're looking at significant regulatory scrutiny, public embarrassment, and potentially severe financial penalties. The real challenge is balancing strict compliance with enabling the business to operate efficiently, especially when growth often introduces new risks. The reward? Knowing you're protecting the firm, its clients, and the wider financial system from serious harm, all while leading a significant and critical function. View
Level 7 Director of Recovery The Director of Recovery defines and delivers our overarching strategy for debt collection and asset recovery, which directly impacts our net credit losses and overall profitability. You'll sit at the intersection of Finance, Legal, and Customer Operations, translating market dynamics and regulatory changes into actionable recovery programmes that protect the business while treating customers fairly. When this role is done well, we see a healthy balance sheet, strong recovery rates, and a reputation for ethical practice. When it's not, we're looking at significant financial losses, regulatory fines, and reputational damage. The challenge is balancing aggressive recovery targets with a complex regulatory landscape and evolving customer expectations. The reward is seeing your strategic vision translate into millions of pounds saved and a resilient financial position for the company. View
Level 2 Finance Administration Associate The Finance Administration Associate is here to keep our financial processes running smoothly, handling the day-to-day tasks that underpin everything we do. You'll be processing invoices, managing expense reports, and helping with basic reconciliations, which directly impacts our cash flow and our ability to pay suppliers on time. You'll sit right at the heart of the finance team, translating incoming documents into accurate data that our senior colleagues use for reporting and decision-making. Frankly, when you do this job well, our suppliers get paid, our employees get reimbursed, and our books are tidy. If it's not done properly, we could face late payment penalties, unhappy vendors, and a real headache during audit season. The challenge, honestly, is staying focused on repetitive tasks while ensuring absolute accuracy, especially when things get busy. The reward? You'll gain a deep, practical understanding of finance operations and become an indispensable part of the team. View
Level 3 Financial Advisory Assistant As a Financial Advisory Assistant, you'll independently manage the day-to-day operational tasks that keep our client relationships and financial planning processes ticking over. This means you're the one making sure client accounts are opened correctly, transfers happen without a hitch, and all the paperwork is in order for meetings. Truth is, you sit right at the heart of our client service model, bridging the gap between what the advisor promises and what actually gets delivered. You're translating complex financial actions into clear, actionable steps, making sure our clients feel supported and our advisors can focus on the big picture. When you do this well, clients feel genuinely cared for, and our advisors can spend more time on strategy rather than admin. If things go wrong, well, that can mean frustrated clients, missed deadlines, and even compliance headaches. The challenge? It's often juggling multiple urgent requests while maintaining forensic attention to detail. The reward? You'll see first-hand how your meticulous work directly helps people achieve their financial goals, and you'll become an invaluable part of the team. View
Level 3 Financial Planning Assistant The Financial Planning Assistant is responsible for independently managing key client processes, which directly impacts the efficiency of our advisors and the overall client experience. You'll work at the intersection of client service and financial planning operations, translating advisor requests and client needs into well-organised data and completed tasks that our advisory team uses to build and maintain strong client relationships. This role is a crucial cog in the machine, really. When this role is done well, our advisors can spend more time advising, and our clients feel truly looked after, with everything running like clockwork. When it's not, things get missed, advisors get bogged down in admin, and frankly, clients get frustrated. The challenge is juggling multiple priorities from different advisors and clients, often with tight deadlines and complex requests. The reward is knowing you're directly contributing to people achieving their financial goals, and seeing your organisational skills make a tangible difference every single day. View
Level 6 Global Compliance Director The Global Compliance Director Manager sets the compliance strategy for a specific business unit or region, owning how we meet our regulatory obligations in that area. You'll be the go-to person for senior business leaders, translating complex rules into practical, actionable plans that keep us on the right side of the law. This role directly impacts our ability to operate, grow, and maintain our reputation in a highly regulated industry. When you do this well, we avoid hefty fines, keep our operating licence, and build real trust with regulators and clients. If it goes wrong, we're looking at significant financial penalties, reputational damage, and potentially restrictions on what we can do. The tricky part is balancing commercial ambition with unwavering regulatory adherence, often in ambiguous regulatory landscapes. The reward, honestly, is knowing you're protecting the entire firm and shaping a culture where doing the right thing is just how we do business. View
Level 3 Global Compliance Officer As a Global Compliance Officer, you'll be on the front lines, making sure our financial products and services meet all the regulatory requirements. Day-to-day, this means you'll own specific compliance processes, like reviewing marketing materials or handling initial AML alerts, and making sure they're done right. You're essentially our internal watchdog for a particular area, ensuring we don't accidentally (or intentionally) step over the line. This role sits right between the business teams (the 'First Line of Defence') and our senior Compliance Managers. You'll translate complex rules into practical steps for the business, helping them understand what they need to do. If you do this well, we avoid fines, keep our licence, and build trust with our clients and regulators. Get it wrong, and we're looking at reputational damage, hefty penalties, and even personal liability for senior staff. The tricky part is navigating those grey areas where the rules aren't black and white, and you'll need to make a judgment call. The reward, though? Knowing you're protecting the firm, preventing financial crime, and actually making a difference in how we operate ethically. View
Level 3 Global Head of Underwriting As a Global Head of Underwriting at this level, you're really the engine room. You'll be making the day-to-day calls on a specific portfolio of business, deciding what risks we're comfortable taking and at what price. Think of it as being the gatekeeper for our capital, making sure we're not just chasing premium for the sake of it, but actually taking on profitable risks. You'll work closely with our sales teams, trying to find that sweet spot between winning business and keeping our balance sheet healthy. Your decisions directly impact our bottom line. Get it right, and we grow profitably; get it wrong, and we're looking at higher claims and unhappy shareholders. The tricky part is balancing the commercial pressure from sales with the need for underwriting discipline. The reward? Seeing your decisions play out in the real world and knowing you've helped build a strong, sustainable business. View
Level 2 Global Insurance Administrator The Global Insurance Administrator is responsible for the day-to-day running of our insurance programmes, ensuring everything from policy issuance to claims reporting is handled efficiently and accurately. You'll take ownership of specific processes, making sure they tick along nicely, which directly impacts our ability to secure coverage and manage risk effectively across the business. You'll sit squarely within the Finance team, working at the intersection of our global operations and external brokers, translating complex insurance requirements into clear actions that our business units can follow. When you do this job well, our insurance renewals go smoothly, claims get resolved faster, and our colleagues feel supported. Honestly, when it's not done well, we could face coverage gaps, delayed claims, or even regulatory fines—which nobody wants. The tricky part is keeping all those plates spinning across different time zones and dealing with messy data. The reward, though, is knowing you're a critical part of protecting the company's assets and reputation, helping us avoid big headaches down the line. View
Level 3 Head of Claims The Head of Claims (Individual Contributor) is responsible for managing a personal caseload of insurance claims, typically those of moderate complexity, from the moment they're reported right through to settlement. You'll be the face of the company for our customers when they need us most, making sure their claims are handled fairly and efficiently. This role sits right at the heart of our promise to customers, turning policy wording into real-world support. You'll be working independently on your files, but always with an eye on the bigger picture of customer satisfaction and financial prudence. When you do this job well, customers feel supported, claims are settled quickly and accurately, and our financial integrity stays solid. Get it wrong, and we risk unhappy customers, unnecessary costs, or even regulatory fines. The tricky part is balancing empathy with strict policy guidelines and financial targets. It's a constant tightrope walk. The reward, honestly, is knowing you've helped someone through a difficult time and done right by the company. View
Level 2 Head of Global Insurance Operations As an Entry-Level 'Head of Global Insurance Operations' (yes, we know the title sounds big for a junior role, but it reflects the area you're working in!), you'll be responsible for executing foundational operational tasks. This means processing transactions, making sure data is accurate, and generally keeping things in order for our global insurance products. You'll sit right at the heart of our operational processes, helping to ensure that everything from policy issuance to claims intake runs smoothly behind the scenes. When you do this job well, it means our senior team members have reliable data, our processes don't get bogged down, and ultimately, our customers get their policies or claims handled without a hitch. Get it wrong, and it can cause delays, errors that need fixing later (which is always more painful), and a lot of headaches for everyone else. The challenge here is really the sheer volume and complexity of the information you'll be dealing with, plus getting to grips with our various systems. But the reward? You'll gain a rock-solid understanding of the insurance lifecycle and how a global operation actually functions, which is invaluable for your career. View
Level 3 Head of Lending As a Head of Lending at this level, you'll be the one independently analysing individual loan applications, writing comprehensive credit memos, and making clear recommendations on whether we should lend money and on what terms. This directly impacts our loan portfolio's quality and, ultimately, our profitability and stability. You'll sit right at the heart of our lending process, taking raw financial data and client stories, then translating them into a clear-cut risk assessment that our senior team uses to make final decisions. When you do this job well, we bring on good, profitable loans that perform as expected, keeping our balance sheet healthy. If it's not done well, we could end up with bad debt, which costs us a fortune and impacts our reputation. The tricky part is balancing the pressure to get deals done quickly with the absolute need for thorough due diligence and accurate risk assessment. The reward, though, is seeing your analysis directly contribute to the growth and success of the business, knowing you've protected our capital while helping clients achieve their goals. View
Level 3 Insurance Broker As an Insurance Broker, you'll be looking after a portfolio of our existing business clients, making sure their insurance programmes are spot on. Day-to-day, that means managing renewals, handling client queries, and getting new quotes when their needs change. You'll be the main point of contact for these clients, so they'll rely on you for solid advice and quick answers. This role sits right at the heart of our client service team, bridging the gap between our clients and the insurance markets. You'll take what a client tells you about their business – their operations, their worries, their growth plans – and translate that into a comprehensive package for underwriters. When you do this well, clients feel genuinely looked after, their risks are properly covered, and we keep their business for years. If it's not done properly, clients can end up with nasty coverage gaps, or worse, leave us for a competitor. The tricky part is balancing client expectations with market realities – sometimes, you'll have to deliver bad news about price increases. But the reward? Honestly, it's seeing a client through a tough claim, knowing you put the right cover in place for them. That's a huge win. View
Level 3 Insurance Claims Processor The Insurance Claims Processor is responsible for taking ownership of a portfolio of low-to-moderate complexity claims, seeing them through from the very first call (the FNOL) right up to settlement. You'll be the main point of contact for policyholders, making sure they understand what's happening and that their claim is handled according to their policy and our guidelines. This role sits squarely in the middle of our claims operations, bridging the gap between the initial intake team and the more complex claims handled by senior colleagues. You're essentially the engine room of the claims department, keeping things moving efficiently. When you do this job well, policyholders feel supported, and we pay out exactly what we owe – no more, no less – which keeps our business healthy. If it's not done properly, we risk unhappy customers, financial losses from overpayments, or even regulatory fines. The tricky part is balancing speed with accuracy and empathy, especially when dealing with distressed people. The reward, though, is genuinely helping someone when they need it most, and knowing you've made a real, tangible difference. View
Level 5 Insurance Claims Processor Manager The Insurance Claims Processor Manager is responsible for leading, developing, and managing a team of claims processors, making sure they're hitting their targets and delivering a top-notch service. You'll oversee the day-to-day operations of your team, ensuring claims are handled efficiently, fairly, and in line with all our rules and regulations. When this role is done well, our customers get their claims sorted quickly and without a fuss, and we keep our financial 'leakage'—that's overpaying on claims—to an absolute minimum. If it's not, well, you're looking at unhappy customers, potential 'bad faith' lawsuits, and a hit to our bottom line. The challenge here is balancing the human element of supporting your team with the hard numbers of claims performance. The reward? Seeing your team grow, excel, and genuinely make a difference for people when they need it most. View
Level 3 Insurance Customer Relations Specialist The Insurance Customer Relations Specialist is here to independently sort out moderately complex customer issues, making sure our policyholders get clear, accurate answers and feel supported. You'll be the main point of contact for many, often dealing with questions about their policies, billing, or the early stages of a claim. Essentially, you're the bridge between our customers and the complex world of insurance. When you do this job well, customers feel understood, their issues get sorted quickly, and they walk away feeling good about us. Mess it up, and you risk losing a customer, or worse, facing a formal complaint to the Department of Insurance (DOI). The tricky part is keeping your cool and finding solutions even when the customer is stressed or angry, especially with the constant pressure of call volumes. The reward, though? Knowing you've genuinely helped someone through a tough time, simplifying something complicated, and seeing their relief. View
Level 3 Insurance Customer Service Representative The Insurance Customer Service Representative is all about being the reliable, calm voice for our policyholders. Day-to-day, you'll be on the phones, answering questions about policies, helping with billing issues, and taking down the First Notice of Loss (FNOL) when something's gone wrong. This role sits right at the heart of our customer experience, directly impacting how our clients feel about us. You're translating complex insurance jargon into plain English, helping people understand what they're actually covered for. When you do this job well, customers feel heard, understood, and supported, which means they're more likely to renew their policies and even tell their friends about us. If it's not done well, frankly, we lose customers, and our reputation takes a hit. The tricky part is balancing efficiency with genuine empathy, especially when someone's just had a house fire or a car accident. But the reward? Knowing you've genuinely helped someone navigate a difficult situation, making their day just a little bit easier. It's a proper feel-good moment, that. View
Level 3 Insurance Manager As an Insurance Manager, you'll pretty much own the day-to-day running of specific insurance processes, making sure everything from data collection to initial policy reviews is handled properly. This role sits right at the heart of our Finance team, translating complex insurance jargon and requirements into clear actions that keep the business protected. You'll be the one making sure our insurance house is in order, which directly helps our Senior Insurance Manager focus on the bigger, trickier stuff. When you do this job well, our internal teams get their Certificates of Insurance (COIs) on time, our claims are reported accurately and quickly, and our renewal data is clean, meaning fewer headaches and better terms for us. If things go wrong here, we could face delays, inaccurate coverage, or even missed claims, which can get really expensive, really fast. The tricky part is often chasing people for information that's always 'urgent' for them, but usually 'low priority' until it isn't. The reward, though, is becoming the go-to person for specific lines of coverage, truly understanding how we manage risk, and seeing your meticulous work directly contribute to the company's financial defence. View
Level 2 Insurance Operations Analyst The Insurance Operations Analyst is here to keep our core insurance processes ticking over. Day-to-day, you'll be handling the essential administrative tasks that ensure our policyholders are looked after and our internal teams have the right information. You'll work at the heart of our operations, supporting everything from new policy issuance to claims administration, making sure data is accurate and processes are followed. When you do this job well, everything runs smoothly: policies are issued on time, claims are processed without a hitch, and our customers get what they need. If it's not done right, we end up with frustrated customers, regulatory headaches, and potentially costly errors. The challenge here is learning a lot of detailed processes quickly and keeping a keen eye on accuracy, even when things get busy. The reward? You'll build a solid foundation in the insurance industry and see how your precise work directly impacts our business and our customers. View
Level 3 Insurance Operations Specialist The Insurance Operations Specialist takes ownership of a specific operational process within our insurance business, ensuring its reliable and accurate execution. You'll independently handle routine tasks, making sure policies are issued correctly, claims are processed efficiently, or payments are reconciled without a hitch. This role sits right at the heart of our service delivery, often bridging the gap between our customers, brokers, and internal teams like Underwriting or Claims. When you do this job well, things just hum along. Customers get their policies on time, claims are settled quickly, and our financial records are spotless. If it's not done right, we're looking at frustrated customers, potential regulatory headaches, and financial discrepancies. The challenge? It's often about dealing with messy data or unusual cases that don't quite fit the standard process. The reward, though, is seeing your work directly impact customer satisfaction and knowing you're a critical cog in a complex machine. View
Level 2 Insurance Policy Administrator As an Insurance Policy Administrator, you'll independently manage the full lifecycle for a specific book of standard policies. This means you're the go-to person for new business, mid-term adjustments (MTAs), and renewals, making sure everything is spot on. You'll sit right between our brokers and our underwriting team, translating requests into accurate policy documents and keeping everyone on the same page. When you do this job well, policies are issued quickly and correctly, our brokers look good to their clients, and we avoid costly errors. Frankly, when it's not done well, we risk unhappy clients, regulatory fines, and potential errors and omissions claims—which nobody wants. The real challenge here is juggling multiple urgent requests while maintaining absolute accuracy, especially when the data you're given isn't always perfect. The reward? Knowing you're a critical part of making sure our customers have the right cover, and seeing your work directly impact the business's reputation and bottom line. View
Level 3 International Claims Coordinator The International Claims Coordinator is responsible for independently managing a caseload of international claims, from the very first notification of loss (FNOL) right through to final settlement. You'll be the main point of contact for claimants, brokers, and third parties, making sure all the necessary information is gathered, assessed, and processed accurately. You'll work at the intersection of our Finance Operations, Legal, and Underwriting teams, translating complex policy wordings and international regulations into clear, actionable steps that ensure our financial commitments are met responsibly. When you do this job well, claimants get paid correctly and on time, our financial exposure is managed, and our reputation stays solid. If things go wrong, we could face significant financial losses, regulatory fines, or even legal action, not to mention unhappy customers. The tricky part is juggling multiple claims across different time zones and legal frameworks, often with incomplete or conflicting information. The reward, honestly, is knowing you've helped someone through a difficult situation and ensured the company honours its promises. View
Level 3 International Claims Handler The International Claims Handler is responsible for independently managing a specific caseload of international claims, making sure they're handled efficiently and fairly. You'll be the main point of contact for clients, brokers, and sometimes even legal teams, translating complex claim situations into clear actions that meet both our policy obligations and regulatory requirements. When this role is done well, our customers feel supported, and our financial exposures are accurately managed. When it's not, we risk unhappy clients, regulatory fines, and unexpected financial hits. The challenge is balancing empathy with commercial reality and navigating different legal systems. The reward is knowing you've helped someone through a tough time and protected the company's interests. View
Level 3 International Claims Specialist The International Claims Specialist is responsible for managing a caseload of moderately complex international claims, from the initial report right through to settlement. You'll be the one digging into the details, talking to people all over the world, and making sure we get to the right outcome. You'll work at the intersection of our Finance team and external parties like lawyers and loss adjusters, translating complex situations into clear financial outcomes that protect the company's bottom line. When you do this job well, claims are settled fairly and efficiently, our costs are controlled, and our reputation stays solid. If it's not done properly, we could end up overpaying, facing legal challenges, or even damaging important client relationships. The challenge is navigating different legal systems, cultural nuances, and often incomplete information. The reward? Successfully resolving a tricky, multi-jurisdictional claim and knowing you've saved the company a significant amount of money. View
Level 2 Junior Collections Officer The Junior Collections Officer is here to help customers get back on track with their payments, especially when they're just starting to fall behind. You'll mainly deal with accounts that are 1-30 DPD (Days Past Due), meaning they've only recently missed a payment. Your work directly impacts our company's cash flow; if you do well, we get paid, and that keeps the lights on. You'll sit right at the front line, talking to customers and feeding back what you hear to the wider Finance team. When this role is done well, customers feel supported, and our delinquency rates stay low. If it's not, well, accounts could 'roll' into deeper delinquency, costing us more time and money to recover. The challenge is often balancing empathy with the need to collect, especially when people are struggling. The reward, though, is genuinely helping someone avoid bigger financial problems and seeing our recovery numbers tick up. View
Level 5 Lead Claims Adjuster The Lead Claims Adjuster is here to handle the claims that keep our Claims Managers up at night. You'll be diving deep into high-value, high-complexity files, often involving litigation or catastrophic events, where the stakes are genuinely high. You're the one who architects the strategy for how we approach these major losses, making sure we're making smart, defensible decisions. You'll work at the intersection of our policy wording, legal obligations, and financial prudence, translating complex scenarios into clear action plans that protect our balance sheet and reputation. When this role is done well, we avoid massive payouts on questionable claims and settle valid ones efficiently, keeping our loss ratios healthy. When it's not, we could be looking at multi-million pound losses and significant reputational damage. The challenge is the sheer ambiguity and pressure of these files, where there's no easy answer and every decision has real consequences. The reward is the intellectual satisfaction of solving truly difficult puzzles and knowing you've made a tangible difference to the company's financial health. View
Level 5 Lead Claims Specialist The Lead Claims Specialist is here to tackle the most challenging and high-value insurance claims, the ones that often involve lawyers, expert witnesses, and significant financial exposure. You'll be the ultimate problem-solver for these files, making sure we pay what's owed, but not a penny more, all while staying within the strict rules. In practice, you're not just processing; you're strategising, negotiating, and often teaching. This role sits right at the heart of our financial risk management, directly impacting our bottom line and reputation. When you do this job well, you'll save the company millions by expertly resolving complex disputes, identifying subrogation opportunities, and preventing costly 'bad faith' lawsuits. When things go wrong, however, it can mean significant financial leakage, regulatory fines, and damage to our brand. The real challenge here is balancing meticulous investigation with commercial pragmatism, often under immense pressure. The reward? Honestly, it's the satisfaction of unravelling a complicated puzzle and protecting the company's interests, plus seeing your team grow because of your guidance. View
Level 5 Lead Financial Planning Assistant The Lead Financial Planning Assistant is responsible for making sure our financial planning processes actually work, especially for the trickier client situations. You'll be the go-to person for complex client onboarding, detailed plan construction, and fixing any operational snags that pop up. Essentially, you're the expert who ensures our client service is top-notch and our junior team members are growing. You'll sit right at the heart of the planning team, bridging the gap between the advisors' strategic vision and the day-to-day execution. This means translating complex client needs into actionable plans and making sure the junior team has what they need to support it all. When you do this job well, our clients get seamless, sophisticated service, and our advisors can spend more time building relationships rather than wrestling with paperwork or complex models. If it's not done well, things can quickly fall apart: clients get frustrated, advisors get bogged down, and the firm's reputation takes a hit. The challenge here is juggling multiple complex cases, mentoring others, and constantly improving our internal processes—all while keeping your cool. The reward, though, is seeing your work directly impact client satisfaction and knowing you're building a more capable, efficient team around you. You'll also get to solve some genuinely interesting problems, which is pretty satisfying. View
Level 5 Lead Recovery Strategist As our Lead Recovery Strategist, you'll be the one designing how we actually get our money back, especially from those really tough accounts. This means you'll spend your days building smart collection strategies, managing specialist portfolios—think bankruptcies or deceased accounts—and generally making sure our approach is both effective and compliant. You'll also be looking after a small team of Debt Recovery Specialists, helping them hit their targets and grow their skills. This role sits right at the heart of our Finance_roles department, bridging the gap between high-level financial objectives and the day-to-day work of our collections team. You're the person who translates big-picture goals into actionable plans, making sure we're not just collecting, but collecting smartly. When you do this well, we see a real improvement in our recovery rates and a noticeable drop in credit losses, which frankly, makes everyone in Finance very happy. If it's not done well, we're leaving money on the table, and potentially running into compliance issues. The tricky part is balancing aggressive recovery targets with a constantly changing regulatory landscape and the unpredictable behaviour of debtors. The reward, though? You get to see your strategies directly impact the company's bottom line and help shape how we approach a really critical part of our business. View
Level 5 Lead Risk Officer The Lead Risk Officer is responsible for architecting and delivering significant risk programmes across the firm, often managing a small team of risk professionals. You'll be taking on novel, ambiguous risk challenges, translating them into actionable plans, and then driving their execution. This role sits right at the heart of our second line of defence, meaning you're the one challenging the business, building robust controls, and making sure we're actually living up to our risk appetite. You'll work at the intersection of our business units and the broader risk function, translating strategic objectives into practical risk management solutions that actually work on the ground. When this role is done well, we'll avoid nasty surprises, keep our regulators happy, and, frankly, save the business a lot of money and reputational damage. When it's not, we're exposed to significant financial losses, regulatory fines, and a loss of trust from our customers and the market. The challenge is balancing commercial ambition with prudent risk management, often with incomplete data and conflicting priorities. The reward? Seeing your frameworks protect the firm, knowing you've built a stronger, more resilient organisation, and, honestly, the satisfaction of solving some genuinely tricky problems. View
Level 5 Loss Adjuster Manager The Loss Adjuster Manager is responsible for leading a team of adjusters, making sure we're delivering fair and efficient claim settlements across a significant portfolio. You'll move beyond individual claims to focus on team performance, process optimisation, and strategic alignment with the wider business. Frankly, you're the linchpin between the day-to-day claims handling and the broader financial health of the company. When this role is done well, your team will be highly effective, policyholders will feel genuinely supported, and our loss ratios will look healthy. If it's not, we're looking at unhappy customers, potential 'leakage' (overpaying claims), and a team that feels unsupported. The challenge is juggling the urgent needs of individual claims with the long-term strategic goals for your team and the business. The reward? Seeing your team grow, knowing you've made a tangible difference to both our customers and our bottom line, and having a real say in how we operate. View
Level 2 Mortgage Administrator The Mortgage Administrator is responsible for independently managing a pipeline of mortgage applications, making sure each file progresses efficiently from submission right through to closing. This means you'll be gathering documents, chasing conditions, and keeping everyone in the loop—borrowers, loan officers, and underwriters alike. You're essentially the operational hub, ensuring all the moving parts come together on time. Day-to-day, you'll sit right at the heart of our lending process, translating the loan officer's promises into a concrete, compliant loan file that an underwriter can approve. When you do this well, borrowers get their keys on time, loan officers look like heroes, and our organisation avoids costly delays and compliance headaches. Honestly, a smooth closing is a testament to a great Mortgage Administrator. The tricky part? You're often juggling 25-50 files at once, each with its own quirks and deadlines, and dealing with last-minute changes that can throw a spanner in the works. The reward, though, is genuinely helping people achieve their dream of homeownership, seeing a file go 'clear to close,' and knowing you've navigated a complex process successfully for someone. View
Level 3 Order to Cash Specialist The Order to Cash Specialist is responsible for managing a dedicated portfolio of customer accounts, making sure we get paid on time. You'll be the one chasing overdue invoices, resolving payment disputes, and applying incoming cash accurately. This directly impacts our working capital and overall financial health. You'll work at the intersection of our Sales, Customer Service, and Finance teams, translating payment terms and customer issues into clear actions that keep the cash flowing. When you do this job well, our Days Sales Outstanding (DSO) stays low, our cash flow is predictable, and we avoid bad debt. If it's not done well, we end up with cash flow problems, unhappy customers, and a lot of messy reconciliations. The challenge is balancing firm collection efforts with maintaining good customer relationships, especially when things get tricky. The reward, honestly, is seeing that bank balance grow and knowing you're a vital part of the company's success. You're not just processing numbers; you're safeguarding our financial future. View
Level 3 Payroll Administrator The Payroll Administrator is responsible for independently managing and processing full payroll cycles for a specific employee population. This means you'll handle everything from gathering timesheet data to ensuring accurate net pay hits bank accounts, all while keeping a keen eye on tax and compliance. You'll work at the intersection of our people and our finances, translating HR data into accurate financial outcomes that directly impact employee morale and our legal standing. When this role is done well, employees feel secure, trust the company, and we avoid costly penalties. When it's not, well, let's just say unhappy employees and HMRC fines aren't much fun. The challenge is balancing strict deadlines with ever-changing regulations and employee queries. The reward is knowing you're providing a critical service, helping people manage their lives, and keeping the business on the right side of the law. View
Level 2 Payroll Associate The Payroll Associate is responsible for making sure our people get paid accurately and on time, every single pay cycle. You'll be handling the initial data entry, checking timesheets, and helping to answer basic employee questions, which directly impacts our colleagues' financial well-being and trust in the company. You'll sit squarely within the Finance team, working closely with HR and individual employees, translating raw data into correct take-home pay. When this role is done well, everyone's happy, and the payroll runs smoothly without a hitch. When it's not, you're looking at unhappy employees, potential fines, and a lot of extra work to fix mistakes. The challenge is the sheer volume of data and the absolute zero-tolerance for errors. The reward, though, is knowing you're providing an essential service, helping people pay their bills, and becoming an expert in a complex but vital area of finance. View
Level 3 Payroll Specialist The Payroll Specialist is responsible for independently managing and processing full payroll cycles for specific employee groups. In practice, this means you'll own the end-to-end process, from checking timecards to sending out payslips, making sure every single penny is accounted for. You'll also handle the initial reconciliations and answer employee questions about their pay – usually the trickiest part, if we're being honest. This role sits right at the heart of our Finance team, but you'll work closely with HR and individual employees. You're translating complex policies and hours worked into accurate, timely payments. When you do this well, employees feel secure and valued, and our financial records are spotless. Get it wrong, and you've got unhappy staff, potential legal issues, and a lot of extra work to fix things. The challenge here is the sheer volume and the unforgiving deadlines; payroll waits for no one. However, the reward is knowing you're directly impacting everyone's livelihood and keeping the company compliant. It's a job where accuracy isn't just a nice-to-have, it's absolutely essential. View
Level 6 Payroll Specialist Manager The Payroll Specialist Manager is responsible for overseeing the entire payroll function, ensuring every employee across the organisation receives accurate and timely pay. You'll lead a team of Payroll Specialists, making sure they're doing things by the book and that all our systems are humming along nicely. This role sits right at the heart of our Finance department, connecting directly with HR, Operations, and every single employee, translating complex regulations into simple, correct payslips. When this role is done well, our employees trust us, our finances are clean, and we sail through audits with no issues. When it's not, well, you've got unhappy staff, potential fines, and a lot of explaining to do to the Director of Finance. The challenge is balancing an immovable deadline with ever-changing regulations and the occasional 'urgent' last-minute request. The reward, honestly, is the quiet satisfaction of knowing thousands of people can pay their bills because you and your team got it right, every time. View
Level 3 Quality Assurance Auditor As a Quality Assurance Auditor, you'll be responsible for independently carrying out specific audit tests and reviews across our financial operations. This means you'll spend your days digging into transactions, systems, and documents to make sure our internal controls are actually doing their job. Your work directly helps us avoid costly mistakes, regulatory fines, and reputational damage – basically, you're helping us sleep better at night. You'll typically be working alongside a Senior Auditor or Audit Lead, but you'll own your assigned pieces of work from start to finish. When you do your job well, our financial reporting is more reliable, and our business units understand where they need to tighten things up. If things go wrong, we could be looking at significant financial misstatements or failing a regulatory inspection, which is, frankly, a nightmare. The tricky part is often getting busy people in the business to give you the information you need, and then explaining complex findings clearly. The reward? Seeing your work genuinely strengthen the company's financial integrity. View
Level 3 Relationship Manager As a Relationship Manager, you'll be responsible for managing your own book of clients, typically individuals or smaller institutional accounts. Your main job is to keep these clients happy, understand their financial needs, and help them make smart decisions with their money. This directly impacts our firm's revenue and reputation, frankly. You'll sit right at the heart of our client-facing operations, translating complex market movements and product offerings into clear, actionable advice that your clients can actually use. Think of it as being a financial interpreter, making sure everyone's on the same page. When you do this well, clients stick around, they give us more of their business, and they tell their friends about us. When it's not done well? Well, clients leave, and that's a problem for everyone. The tricky part is balancing client expectations with market realities and our firm's offerings. The reward, though, is seeing your clients achieve their life goals because of your guidance – that's genuinely satisfying. View
Level 3 Risk & Insurance Specialist The Risk & Insurance Specialist is responsible for managing specific insurance processes, like first-party claims or a segment of the annual renewal. You'll ensure our insurance data is accurate and that claims are handled efficiently, which directly helps control our overall cost of risk. You'll sit squarely within the Finance team, working closely with your manager and other departments, translating complex policy details into plain English for internal clients. When you do this well, our claims get resolved quicker, our data is clean for underwriters, and we avoid nasty surprises. If it's not done properly, we could face delays, higher premiums, or even uninsured losses, which nobody wants. The tricky part is navigating the jargon and getting accurate information from busy colleagues. The reward, though, is seeing your work directly contribute to protecting the company's finances and ensuring business continuity. View
Level 3 Risk Assessor The Risk Assessor is responsible for independently evaluating specific risks within our financial operations, which directly impacts our ability to operate safely and meet regulatory expectations. You'll work at the intersection of our business units and the wider Finance team, translating complex operational realities into clear risk assessments that senior management and regulators use to make informed decisions. When this role is done well, we avoid nasty surprises, keep our capital secure, and maintain a good standing with the FCA. When it's not, we could face significant financial losses, reputational damage, or even regulatory fines. The challenge is often getting accurate information from busy business teams who don't always see the immediate value in risk assessments, and then making sense of messy data. The reward is seeing your work directly protect the firm and contribute to its long-term stability—it's pretty satisfying, honestly, when you catch something big. View
Level 6 Risk Assessor Manager The Risk Assessor Manager is responsible for overseeing the entire risk assessment programme for a specific business division or major function, which directly impacts our regulatory standing and financial stability. You'll sit squarely between the operational teams and senior leadership, translating complex risk exposures into clear, actionable insights that our executive committee uses to make critical capital allocation decisions. When this role is done well, we avoid nasty surprises, keep the regulators happy, and our business grows sustainably. When it's not, we could face hefty fines, reputational damage, or even significant financial losses. The challenge is balancing robust risk management with enabling business growth, often in the face of tight deadlines and competing priorities. The reward is seeing your team's work directly influence the strategic direction of the company and knowing you've protected the firm from real harm. View
Level 4 Risk Manager The Risk Manager is responsible for owning and leading specific risk workstreams, which directly impacts our ability to operate safely and sustainably within our risk appetite. You'll work at the intersection of our business units and the broader risk function, translating complex regulatory requirements and internal policies into practical, actionable risk management practices that our teams can actually use. When this role is done well, we spot potential problems before they become actual crises, protecting our capital and our reputation. When it's not, we could face hefty fines, significant financial losses, or even a hit to our customer trust. The challenge is balancing the need for robust controls with the business's drive for growth and efficiency. The reward is seeing your work directly contribute to the firm's long-term stability and success, knowing you've helped steer us clear of trouble. View
Level 5 Senior Accounts Receivable Specialist The Senior Accounts Receivable Specialist owns some of our most complex customer accounts and entire workstreams within the collections process. You'll be diving deep into tricky payment disputes, negotiating payment plans for high-value clients, and generally making sure we get paid on time, every time. This directly impacts our company's working capital and overall financial health. Day-to-day, you'll sit right at the heart of our financial operations, often working with the Sales team to understand customer relationships, and with Customer Service to resolve billing queries. You're effectively translating commercial agreements into collected cash, which is a pretty critical part of keeping the lights on. When you do this well, our cash flow is robust, and our bad debt is minimal. If things go wrong, however, we could face liquidity issues, and frankly, that's not a position anyone wants to be in. The tricky part is balancing firm collections with maintaining good customer relationships – it's a tightrope walk. The reward, though, is seeing your efforts directly contribute to the company's financial stability and knowing you've successfully navigated some really complex financial situations. View
Level 4 Senior Chief Insurance Officer The Senior Chief Insurance Officer is responsible for owning and leading specific, complex insurance programmes from start to finish. This means everything from getting the right data together for renewals to managing tricky claims and making sure our contracts don't leave us exposed. You'll work at the intersection of our business operations and the wider insurance market, translating what we do into language underwriters understand, and then making sure our cover actually fits our needs. When this role is done well, we've got the right cover at a fair price, and claims get handled smoothly, protecting our balance sheet. When it's not, we could face massive uninsured losses or pay way too much for cover that doesn't quite fit. The challenge is balancing cost, coverage, and the ever-changing market, all while getting accurate information from busy internal teams. The reward? Seeing your work directly protect the company's financial health and knowing you've navigated some truly complex risks. View
Level 4 Senior Claims Adjuster The Senior Claims Adjuster is responsible for expertly managing a portfolio of high-value, complex, or litigated claims from start to finish. This isn't your average fender-bender; we're talking about claims with significant financial exposure or tricky legal implications. You'll work at the sharp end of our claims operations, translating dense policy language and often conflicting evidence into clear, defensible decisions that directly impact our financial health. When you do this well, we settle claims fairly and efficiently, avoid costly litigation, and protect our capital. When it's not done right, we could be looking at massive payouts, regulatory fines, or even reputational damage – frankly, the stakes are quite high. The challenge here is balancing empathy for claimants with a rigorous, objective approach to investigation and negotiation, all under commercial pressure. The reward, though, is seeing a complicated, high-stakes claim resolved equitably, knowing you've navigated a minefield and protected both the claimant and the business. View
Level 4 Senior Claims Assistant The Senior Claims Assistant is responsible for keeping the claims engine well-oiled, handling the trickier bits that the junior team members can't quite manage yet. You'll be the person who steps in when a claim file gets a bit messy or an adjuster needs something done yesterday, making sure all the administrative and initial processing steps are spot on. This directly impacts how quickly and fairly we pay out claims, which, let's be honest, is why our customers have insurance in the first place. You'll sit right at the heart of our claims department, working closely with our Claims Adjusters, the Finance team, and sometimes even our legal folks. You're the one translating raw information—like police reports and medical bills—into properly documented and triaged claim files that our adjusters can actually work with. When this role is done well, claims move through the system like a dream, our adjusters can focus on the complex stuff, and our clients get paid without unnecessary delays. When it's not, things grind to a halt, we miss regulatory deadlines, and our customers get understandably frustrated. The challenge here is juggling multiple 'urgent' priorities and making sure you're always one step ahead, anticipating what an adjuster will need next. The reward? Knowing you've played a crucial part in helping someone rebuild their life after a loss, and seeing your mentees grow under your guidance. View
Level 5 Senior Claims Manager The Senior Claims Manager is responsible for independently managing a portfolio of high-value, complex, or litigated claims from start to finish. This directly impacts our financial performance by reducing claims leakage and maintaining strong customer relationships, even when things get tough. You'll sit at the intersection of our policyholders' needs and our financial prudence, translating complex legal and policy language into fair, robust outcomes. When this role is done well, we see better loss ratios, fewer legal disputes, and happier customers, even those who've had a claim denied. When it's not, we're looking at increased legal costs, potential 'bad faith' accusations, and a hit to our reputation. The challenge is balancing empathy with strict adherence to policy and legal frameworks, often under immense pressure. The reward, honestly, is knowing you've navigated a complex situation to a fair resolution, protecting both our clients and the company's interests. View
Level 5 Senior Claims Specialist The Senior Claims Specialist is responsible for expertly handling our most complex and high-value claims, from initial investigation right through to resolution. You'll often find yourself at the intersection of our policy wording, legal advice, and the real-world impact on our customers, translating intricate details into fair and financially sound outcomes. When you do this well, we protect our balance sheet, maintain our customer trust, and avoid costly litigation. If not, we risk significant financial leakage and damage to our brand. The challenge is balancing empathy with rigorous financial scrutiny, often under pressure. The reward? Knowing you've navigated a complex situation to a just conclusion, protecting both our policyholders and the company. View
Level 4 Senior Collections Officer The Senior Collections Officer is here to tackle the most challenging delinquent accounts, ensuring we recover outstanding debts while keeping things compliant and fair. You'll be the expert dealing with high-value or legally complex cases that the junior officers usually can't handle on their own. This role sits right at the sharp end of our financial health, directly impacting our cash flow and overall profitability. When you do this job well, we see a real improvement in our recovery rates for those 'difficult to collect' debts, and our exposure to bad debt shrinks. If it's not done right, we're looking at significant financial losses, potential legal headaches, and a lot of wasted time. The real challenge here is balancing firm recovery efforts with empathy and strict regulatory adherence, especially when dealing with stressed individuals. The reward? Honestly, it's seeing a complex, seemingly impossible account finally get resolved, knowing you've protected the company's bottom line and helped someone get back on track. View
Level 4 Senior Credit Controller The Senior Credit Controller is responsible for managing a portfolio of our most important or complex customer accounts, which directly impacts our company's working capital and overall financial stability. You'll work at the intersection of our sales ledger and customer relationships, translating overdue invoices into collected cash that keeps the business running. You'll also be a key point of contact for escalated disputes and queries, making sure they get sorted quickly and fairly. When this role is done well, our cash flow is predictable, our bad debt is minimal, and our key customer relationships remain strong, even when we're asking for money. When it's not, we're short on cash, losing customers, and spending too much time fixing avoidable problems. The challenge is balancing firm collection with maintaining good customer rapport, especially with those 'strategic' clients. The reward is seeing significant cash come into the business because of your persistence and problem-solving skills, and helping junior colleagues grow. View
Level 5 Senior Debt Recovery Specialist As a Senior Debt Recovery Specialist, you'll primarily be responsible for getting back money from our most challenging customers, usually those with higher balances or more complex reasons for non-payment. This means you're not just making calls; you're figuring out bespoke solutions and navigating tricky conversations. You'll work closely with our Legal team on occasion and often act as a bridge between the customer and our internal finance operations, especially when a payment plan needs some creative thinking. When you do this job well, we see a real uplift in recovery rates for those difficult accounts, which directly boosts our bottom line and reduces overall credit losses. If it's not done effectively, we're looking at significant financial write-offs and potentially unhappy customers who feel they weren't heard. The challenge here is balancing empathy with firm resolve, all while staying strictly within the regulatory lines. The reward? Honestly, it's the satisfaction of turning a seemingly lost cause into a successful recovery, and knowing you've helped someone get back on track, even if it doesn't always feel like it in the moment. View
Level 4 Senior Financial Planning Assistant The Senior Financial Planning Assistant is responsible for taking a client's entire financial picture – all the messy bits of data – and building the initial framework of their financial plan. This directly impacts how well our advisors can guide clients through their life's big financial decisions. You'll sit squarely between the raw client information and the polished advice, translating complex scenarios into clear, actionable plan drafts that our Financial Advisors then review and present. When you do this job well, advisors can walk into client meetings feeling totally prepared, confident that the numbers are spot on and the strategies make sense. If it's not done well, advisors waste precious client time correcting errors or, worse, giving advice based on incomplete information – which, frankly, can be disastrous for client trust and our firm's reputation. The challenge here is dealing with incomplete data, shifting client goals, and the sheer complexity of people's financial lives. But the reward? You get to see your detailed work directly contribute to someone achieving their financial dreams, from buying a home to retiring comfortably. It's pretty satisfying, honestly. View
Level 5 Senior Global Compliance Officer The Senior Global Compliance Officer is here to make sure our business operations across different regions actually stick to the rules. You'll be the one digging into new regulations, figuring out what they really mean for us, and then helping the teams put those rules into practice. This role directly impacts our ability to operate globally without getting into hot water with regulators – and believe me, that's a big deal for our reputation and our bottom line. You'll sit right between the ever-changing regulatory landscape and our core business teams, translating dense legal speak into practical, actionable steps. When you do this well, we avoid hefty fines, keep our licence to operate, and build trust with our clients. If it's not done well, frankly, we risk significant regulatory penalties, reputational damage, and even losing our operating licences in key markets. Here's the thing: the challenge is often dealing with ambiguous guidance and getting different business units to agree on a single approach when they're all focused on their own targets. The reward, though? You get to be the person who genuinely protects the firm, enables responsible growth, and helps shape a culture where doing the right thing is just how we do business. View
Level 4 Senior Global Head of Risk The Senior Global Head of Risk is here to make sure we're actually managing specific risks effectively, not just talking about them. You'll own entire workstreams within our broader risk framework, translating high-level strategy into actionable plans for your area. This means designing new controls, improving existing processes, and making sure the business understands why it all matters. When you do this well, we avoid nasty surprises, keep regulators happy, and ultimately protect the firm's capital. Get it wrong, and we could face significant financial losses or reputational damage. The tricky part is often getting everyone on the same page, especially when risk feels like a blocker. But the reward? Seeing your frameworks genuinely protect the business and knowing you're building a more resilient organisation. View
Level 4 Senior Global Underwriting Assistant The Senior Global Underwriting Assistant is here to make sure our most complex insurance policies are processed perfectly, from the first broker email to the final 'bind'. You'll be the expert who handles the fiddly bits, the multi-layered deals, and the submissions that make junior staff scratch their heads. Essentially, you're the glue that holds the underwriting process together for our biggest and most intricate risks. This role sits right at the heart of our underwriting operations, translating complex broker requests and underwriter decisions into accurate, compliant policy documentation. You'll be the bridge between our underwriters, brokers, and various internal teams, ensuring everyone's on the same page. When you do this job well, policies are issued quickly and correctly, our underwriters look brilliant, and our clients get exactly what they paid for. Get it wrong, and we're looking at regulatory fines, unhappy brokers, or even millions in unintended exposure. The challenge, frankly, is juggling multiple urgent, high-value tasks while maintaining absolute precision. The reward? Seeing massive, complex deals successfully bound because you made it happen, and knowing you're protecting the company from significant risk. View
Level 4 Senior Head of Claims The Senior Head of Claims is responsible for expertly managing our most complex and high-value claims, ensuring fair and efficient resolution while protecting the company's financial interests. You'll work at the intersection of our claims operations, legal team, and underwriting department, translating intricate policy wordings and legal precedents into practical, commercially sound settlement strategies that our adjusters can learn from. When this role is done well, we see our loss ratios improve, our legal spend is controlled, and our reputation for fair dealing stays intact. When it's not, we're looking at significant financial losses, prolonged litigation, and potentially reputational damage. The challenge is balancing the need for deep investigation and robust defence with the commercial reality of timely resolution and customer satisfaction. The reward is knowing you've navigated a truly difficult situation, protected the business, and perhaps even helped shape future policy wording to avoid similar issues. View
Level 4 Senior Insurance Claims Processor The Senior Insurance Claims Processor is responsible for handling the more complex, high-value insurance claims from start to finish. This means diving deep into policy wording, figuring out who's actually at fault, and negotiating settlements that make sense for everyone involved. You'll be the go-to person for tough questions, making sure we're fair to our policyholders while also keeping an eye on the company's financial health. Day-to-day, you'll be sifting through reports, talking to solicitors, and making some pretty big decisions. You'll work closely with our legal team, fraud investigators (SIU), and sometimes even external experts. When you do this job well, claims get resolved quickly and fairly, customers are happy (even if they've had a bad day), and we avoid costly mistakes or legal battles. When it's not done right, we could end up overpaying significantly, facing regulatory fines, or even getting sued for 'bad faith'. The real challenge here is balancing empathy with a forensic eye for detail, all while under pressure. You'll often be dealing with people at their worst, needing to be both compassionate and incredibly thorough. The reward, though, is the satisfaction of solving a complex puzzle, knowing you've helped someone through a difficult time, and ultimately, protecting the business. View
Level 4 Senior Insurance Customer Service Representative The Senior Insurance Customer Service Representative is responsible for tackling the most complex and emotionally charged customer inquiries, which directly impacts our customer retention and overall brand reputation. You'll work at the intersection of our policyholders' needs and our internal operational processes, translating dense insurance jargon into clear, actionable advice that helps customers feel understood and valued. When this role is done well, we keep customers who might otherwise leave, and our junior team members learn from your expertise, becoming more capable themselves. When it's not, we risk losing valuable policyholders and damaging our standing in the market. The challenge is consistently navigating highly stressful conversations and ambiguous policy details with grace and precision. The reward is seeing a genuinely relieved customer, knowing you've made a real difference, and becoming the recognised expert within the team. View
Level 3 Senior Insurance Policy Administrator The Senior Insurance Policy Administrator is here to make sure our complex insurance policies are issued, endorsed, and renewed perfectly, every single time. You'll be the go-to person for the tough cases that stump everyone else, working through the nuances of multi-state regulations and bespoke client requirements. Honestly, you're the last line of defence against costly errors and reputational damage. View
Level 5 Senior Insurance Underwriter The Senior Insurance Underwriter is responsible for independently assessing, pricing, and binding complex insurance risks, ensuring our portfolio remains profitable and within the company's risk appetite. You'll be the gatekeeper, deciding which risks we take on and, just as importantly, which ones we walk away from. This role sits right at the sharp end of our business, directly influencing our financial results. When you do this well, we write good, profitable business, grow our market share responsibly, and keep our promises to shareholders. If it's not done well, we could end up with a book full of losses, impacting our solvency and reputation. The tricky part is balancing commercial pressure with technical discipline. It's rewarding because you get to make real, impactful decisions every day, seeing your judgment directly affect the bottom line. View
Level 4 Senior International Claims Coordinator The Senior International Claims Coordinator is responsible for handling our most complex, high-value, and often litigated international claims. You'll take these cases from the first notice of loss all the way through to final settlement, making sure everything's done by the book. This role sits right at the heart of our financial risk management, acting as a critical defence against fraud and excessive payouts, while also ensuring our customers get what they're due. When you do this job well, we save millions in potential leakage, maintain excellent relationships with our brokers and claimants, and keep our regulatory compliance spotless. Get it wrong, and we could face significant financial losses, reputational damage, and even regulatory fines. The challenge? Every single claim is a unique puzzle with high stakes, often involving distressed parties and tight deadlines across multiple time zones. The reward, though, is the satisfaction of expertly navigating those complexities, protecting the company, and bringing fair resolution to difficult situations. View
Level 5 Senior International Claims Specialist The Senior International Claims Specialist is responsible for handling our most complex, high-value international claims, from first notification right through to settlement. This directly impacts our financial stability and our reputation with clients and regulators globally. You'll sit at the intersection of our claims handling teams and our legal, actuarial, and underwriting departments, translating intricate policy wordings and local regulations into clear, actionable claims strategies that our global teams can follow. When this role is done well, we minimise financial losses, maintain strong client relationships, and keep our regulatory partners happy. When it's not, we risk significant financial penalties, reputational damage, and a very unhappy CFO. The challenge is navigating ambiguous legal frameworks and diverse cultural expectations under pressure, often with millions of pounds at stake. The reward is seeing a complex, multi-jurisdictional claim through to a successful close, knowing you've protected the company and supported our clients through a tough time. View
Level 6 Senior Manager, Global Risk Assurance As a Senior Manager, Global Risk Assurance, you'll direct a significant part of our global assurance programme, like our entire SOX compliance efforts or the ITGC framework. Day-to-day, that means you're setting the strategy for how we test controls, managing a team of managers and specialists, and making sure we're telling a clear, honest story about our risks to senior leadership. You'll work at the intersection of Finance, IT, and our business units, translating complex regulatory requirements into practical, effective control measures. When you do this job well, our control environment is robust, our financial reporting is trustworthy, and our Board Audit Committee sleeps a bit easier. When it's not done well, we risk regulatory fines, reputational damage, and potentially material misstatements in our financial reports—which, frankly, no one wants. The challenge here is balancing strict compliance with pragmatic business operations, often navigating tricky internal politics. The reward, though, is seeing your work directly protect the company's integrity and financial health, and building a truly resilient organisation. View
Level 5 Underwriter The Underwriter is responsible for assessing, pricing, and accepting or declining commercial insurance risks within their delegated authority. You'll be the ultimate decision-maker for a significant portfolio of business, directly impacting our company's financial health and market reputation. This means you're not just looking at numbers; you're evaluating businesses, industries, and sometimes even people. You'll work at the intersection of risk analysis and commercial strategy, translating complex data into profitable insurance solutions that protect our clients and our balance sheet. When this role is done well, you'll build a profitable book of business, foster strong broker relationships, and contribute significantly to our financial targets. When it's not, we could be taking on bad risks, losing good business, or facing significant losses. The challenge is balancing aggressive growth targets with prudent risk management in a constantly shifting market. The reward? Seeing your decisions directly contribute to the company's success and building a reputation as a trusted expert in your field. View
Level 3 Underwriting Assistant The Underwriting Assistant is responsible for getting new business and renewal submissions into shape, ready for our underwriters. You'll independently manage the entire file preparation and policy administration lifecycle for a dedicated underwriter or a small team. This means you're the go-to person for making sure all the paperwork is there, it's correct, and it's filed properly. You'll work at the intersection of our brokers and our underwriting team, translating raw submission data into a perfectly organised, compliant file that underwriters use to make critical risk decisions. Frankly, without you, our underwriters would drown in paperwork and missing information. When this role is done well, our underwriters can make faster, more confident decisions, and our brokers get quicker responses. When it's not, we risk costly errors, delays, and frustrated clients. The challenge is juggling multiple urgent requests while maintaining absolute precision. The reward? Knowing you're the unsung hero who keeps the underwriting process flowing, directly protecting the company from financial blunders. View