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Technology and data job descriptions

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Level 3 3D Modeller for AR/VR The 3D Modeller for AR/VR is responsible for taking 2D concept art and turning it into polished, performant 3D assets ready for the immersive experiences. You'll independently create everything from props and characters to environmental pieces, making sure they look great and run smoothly on devices like the Meta Quest or HoloLens. This directly impacts how immersive and believable the AR/VR products feel to the end-user. You'll work at the intersection of the Art and Engineering teams, translating artistic vision into technical reality, which means you'll spend time in Blender or Maya, then Substance Painter, and finally Unity or Unreal Engine. When this role is done well, the virtual worlds feel solid and real, and users don't even notice the tech. When it's not, models might look blocky, textures could glitch, or the whole experience could chug along at a nauseating framerate. The work can involve constantly balancing artistic quality with brutal performance budgets. The reward is seeing your creations come to life in a headset, knowing you've built something truly interactive and engaging. View
Level 3 AI Data Assistant The AI Data Assistant is responsible for independently preparing and curating high-quality datasets that directly feed the machine learning models. Day-to-day, that means you'll be working with data, making sure it's labelled correctly, cleaned thoroughly, and ready for prime time. You'll work at the intersection of data annotation and machine learning engineering, translating raw information into structured 'ground truth' that the engineers use to build and validate their algorithms. When this role is done well, the AI models are accurate, reliable, and deliver real business value. When it's not, the team is building models on shaky foundations, leading to poor performance and wasted engineering effort. The work can involve the sheer volume and complexity of the data, plus the need for absolute precision in a world that's often ambiguous. One part of the role is seeing your meticulously prepared data directly improve the performance of a cutting-edge AI product that actually works. View
Level 3 AI Data Scientist Assistant The AI Data Scientist Assistant is here to make sure the senior data scientists spend less time wrestling with messy data and more time building impactful AI models. Day-to-day, you'll be pulling, cleaning, and shaping data, making it fit for purpose. You'll sit right at the start of the AI development process, turning raw, often chaotic, information into structured datasets that drive real business decisions. When you do this well, the models are accurate, the insights are sharp, and the team can move quickly. If the data isn't right, everything downstream falls apart, leading to wasted effort and poor decisions. This can involve dealing with data that's never quite what you expect, often coming from different, sometimes clunky, systems. But the reward? You'll see your meticulous work directly enable cutting-edge AI solutions that genuinely change how the team operate. View
Level 6 AI Data Scientist Assistant Manager The AI Data Scientist Assistant Manager is here to build and look after the data engine that powers the AI and data science teams. You'll be leading a group of talented data assistants, making sure they're not just getting the job done, but doing it brilliantly, efficiently, and with a keen eye on quality. This means you'll spend your days setting the standards for data preparation, figuring out the best tools for the job, and ensuring the data is always ready for prime time. without you, the data scientists would be swimming in messy data, and the models wouldn't be worth the paper they're written on. Your work sits within the data operations, bridging the gap between raw data and findings people can use. You're the one who translates the big-picture data strategy into practical, day-to-day processes for your team. When this role is done well, the data pipelines run like clockwork, the data quality is impeccable, and the data scientists can focus on building ground-breaking models, not cleaning spreadsheets. When it's not, well, expect a lot of 'garbage in, garbage out' scenarios, frustrated data scientists, and unreliable AI outputs. The challenge? You'll be balancing the needs of multiple data science projects, managing a diverse team, and constantly adapting to new data sources and technologies. One part of the role is you'll see your team's work directly enable cutting-edge AI, making a real impact on the business. Plus, you get to build something truly robust and scalable. View
Level 5 AI Engineering Team Lead The AI Engineering Team Lead is responsible for taking machine learning models from the drawing board into actual production, making sure they work reliably and deliver value. You'll be leading a small team of engineers, guiding them through the often-messy process of building and deploying AI solutions. This means you're within turning clever algorithms into real-world impact, directly influencing how the team use AI to serve the customers or optimise the operations. When you do this job well, the models are stable, perform brilliantly, and actually move the needle for the business. If things go wrong, the team is looking at models that don't perform, systems that crash, and potentially lost revenue or frustrated customers. This can involve balancing the cutting-edge research side of AI with the gritty reality of production engineering. it's not always glamorous, but seeing your team's models solve a complex business problem? That's genuinely rewarding. View
Level 3 AI Research Lead The AI Research Lead is responsible for independently designing, executing, and analysing machine learning experiments, which directly impacts the feasibility and performance of the next-generation AI products. You'll work at the intersection of theoretical research and practical application, translating complex academic papers and novel ideas into testable hypotheses and concrete experimental results that the Senior Research Leads and Product Engineers use to build real solutions. When this role is done well, the team get robust, validated models that truly solve customer problems, avoiding costly dead ends. When it's not, the team risk chasing unproven ideas, wasting valuable compute resources, and delivering features that don't quite work as promised. The work can involve balancing scientific rigour with business pragmatism, knowing when to delve deeper and when to pivot. The reward is seeing your foundational research directly contribute to features that the users love and rely on. View
Level 3 AI Solutions Analyst The AI Solutions Analyst is responsible for building and maintaining specific components of the AI solutions. Day-to-day, you'll be coding, experimenting, and making sure your piece of the system works as it should. You'll sit right in the middle of the technical team, translating detailed requirements into actual, deployable code and models that the product and engineering teams can use. When you do this well, the AI systems run smoothly, deliver accurate predictions, and ultimately help the business make smarter decisions, or even save a bit of cash. If things go wrong, well, models can drift, predictions can be off, and that can cost the team real money or even customer trust. The work can involve making sure your component is robust enough to handle real-world data, which is often messier than you'd think. One part of the role is seeing your code directly impact business outcomes and knowing you're building something genuinely useful. View
Level 3 Analytics Manager The Analytics Manager (L2) is responsible for independently conducting deep-dive analyses that directly inform product development, engineering efficiency, and cloud cost optimisation. You'll move beyond simple reporting, taking ambiguous questions and turning them into concrete, data-driven answers. You'll work at the intersection of Product, Engineering, and Finance, translating raw data into insights that these teams use to refine features, improve performance, and manage budgets more effectively. When this role is done well, the product teams build features users actually want, the engineers work on the right problems, and the team save significant money on cloud spend. When it's not, the team risk building the wrong things, wasting engineering time, and burning cash. The work can involve often the sheer messiness of the data and the constant need to prioritise amidst competing 'urgent' requests. One part of the role is seeing your analysis directly influence major technical and product decisions, making a tangible difference to the business. View
Level 3 Analytics Specialist The Analytics Specialist is responsible for taking messy, complex technical data and making it useful. You'll be the person who figures out why a new feature isn't being adopted or why the API response times are suddenly spiking. You'll work at the intersection of the Product and Engineering teams, translating their questions about system performance, user behaviour, and feature adoption into solid data analysis that helps them make better decisions. When this role is done well, the teams get clear answers quickly, allowing them to fix bugs faster, launch successful features, and ultimately build a more robust product. When it's not, the team is working without reliable information, making decisions on gut instinct, and potentially wasting engineering effort on the wrong things. The work can involve dealing with constantly changing data sources and stakeholders who often don't know what they really need until you show them. The reward is seeing your analysis directly influence a product change or a system optimisation that makes a real difference to the users and the organisation. View
Level 3 Analytics Support Analyst The Analytics Support Analyst is here to independently sort out the day-to-day data and reporting issues that crop up, making sure the internal customers can always trust and use their analytics tools. You'll be the go-to person when things aren't quite right, diving deep into problems and getting them fixed, usually without needing someone to hold your hand. This role sits right at the intersection of the organisation teams (Sales, Marketing, Finance) and the data engineering folks. You're the crucial link, translating frantic user complaints into actionable technical fixes, and then explaining those fixes back in plain English. You'll be taking ownership of tickets, running your own investigations, and making sure users get back on track quickly. When you do this job well, the organisation users feel supported, they trust the numbers, and they can make decisions faster. If it's not done well, well, people lose faith in the data, they start building their own dodgy spreadsheets, and critical decisions get delayed or, worse, made on bad info. The challenge? The problems are rarely simple, and users often don't know how to describe what's actually broken. One part of the role is the genuine satisfaction of unpicking a complex problem and seeing someone's relief when their dashboard works again. View
Level 2 Analytics Support Assistant You support internal teams with scheduled reports, one-off data requests and checks on data pipelines. You work with Analytics and business departments, turning their questions into queries and checking the answers. The role connects raw data sources with the dashboards used by business leaders. Sales uses the information to understand its pipeline, Marketing to review activity, and Finance when closing the accounts. Reliable data helps those teams make decisions. You need to work through data that needs cleaning and requests that are not yet clear. Incorrect answers can lead to costly decisions or missed opportunities. The work involves checking both the data and whether the query answers the question colleagues are asking. View
Level 5 Analytics Support Manager The Analytics Support Manager is responsible for building and running the analytics support team, making sure the data products—dashboards, reports, and underlying data—are reliable and easy for everyone to use. You'll set the strategy for how the team handle issues, improve data quality, and help the organisation users get the most out of the analytics tools. This directly impacts how quickly and confidently the sales, marketing, and finance teams can make decisions, which affects everything from revenue to operational efficiency. When this role is done well, the users barely notice the team because everything just works. They're self-serving, finding answers, and trusting the numbers. When it's not, you'll hear about it: critical dashboards are broken, users are frustrated, and decisions are delayed. This can involve balancing reactive firefighting with proactive improvements, all while managing a team that's often under pressure. One part of the role is you get to build a high-performing team, implement scalable solutions, and genuinely increase the data literacy and confidence across the entire organisation. View
Level 3 AR/VR Developer The AR/VR Developer is responsible for independently building and delivering specific features within the immersive applications. You'll take design concepts and turn them into functional, performant code that users can interact with. This means you're within the product development, making sure the user experience is smooth and believable. You'll work closely with the 3D artists and product designers, translating their vision into something tangible. When you do this well, the users get seamless, engaging experiences that make them forget they're wearing a headset. If it's not done well people get motion sick, or the app just feels clunky and breaks immersion. This can involve dealing with the constant technical challenges of new hardware and software, where what worked yesterday might not work today. One part of the role is seeing someone genuinely amazed by an experience you've crafted, or solving a tricky performance bug that makes everything run beautifully. View
Level 6 AR/VR Developer Manager The AR/VR Developer Manager is here to set the technical vision and build the capability for the immersive experiences. You'll lead a team of talented AR/VR developers, making sure they've got the tools, skills, and direction to deliver ground-breaking projects that actually work and delight the users. You'll sit right at the intersection of technical innovation and business strategy, translating the long-term goals into a concrete, executable technology roadmap for the XR space. When this role is done well, the team will be known for the cutting-edge, stable, and truly immersive products that keep customers coming back. When it's not, the team will be stuck with buggy experiences, missed market opportunities, and a team that's constantly fighting fires instead of building the future. The work can involve balancing rapid innovation with long-term stability and managing the inherent complexities of a constantly evolving hardware and software ecosystem. One part of the role is seeing your team's creations transform how people interact with the brand and genuinely shape the future of immersive technology. View
Level 2 Associate Analytics Support Analyst You help internal users access and use data tools and reports. As an initial contact for common problems, you investigate questions and help people find the information they need. Experienced analysts support your learning within the data team. Sales, Marketing and Operations rely on those tools to understand their figures. Unanswered questions or unreliable dashboards can reduce trust in the data and contribute to poor decisions. You need to learn quickly and stay calm when users are frustrated. The role supports colleagues through practical problem-solving, so they can use the available information in their work. View
Level 2 Associate Bioinformatics Analyst You process biological data using established analysis pipelines and help keep the information clean and organised. Working with wet-lab researchers and senior analysts, you turn raw sequencing files into initial reports the team can use when deciding what to investigate next. The quality of this work affects the scientific conclusions drawn from the data. Reliable preparation gives senior colleagues a better basis for further research. Mistakes can send the team towards false leads or decisions based on faulty information, wasting laboratory time and money. You need to learn complex tools and deal with data that often needs cleaning before it is useful. The role gives you experience of the early stages of biological research and how computational work contributes to answering scientific questions. View
Level 2 Associate Business Intelligence Analyst You help technical teams understand their day-to-day data through reports and dashboards. You work with analysts and developers, turning system logs, performance measures and user-behaviour data into explanations that product managers, engineers and leaders can use. The work helps teams track performance, notice problems and consider decisions such as which feature to develop or where system performance needs attention. Poor information can leave colleagues making guesses, with consequences for the time and money spent on those decisions. Getting the data is part of the work: it may be held in several places and need cleaning before you can use it. You need to learn the relevant tools and systems while preparing reports that make the underlying technical information understandable. View
Level 2 Associate Business Intelligence Support Analyst You prepare reports and update dashboards about technical operations. You turn system logs and project-management data into measures Engineering Managers and VPs can use to review performance. The work connects data analysis with engineering activity. Reliable, timely information can help teams identify problems and consider improvements to deployments and development cycles. Incorrect or late data can contribute to missed deadlines, wasted work or production outages when warning signs are overlooked. You need to work with inconsistent data and clarify requests when colleagues are unsure which figures they need. The role supports engineering decisions through the reports and dashboards you maintain. View
Level 2 Associate Computational Biologist You help process and analyse biological data, supporting senior scientists and research teams. The work connects raw laboratory information with computational tools, turning it into findings that colleagues can interpret and use. Reliable analysis supports the interpretation of experiments and can contribute to research towards new treatments. Mistakes can waste laboratory time or lead to scientific results being misinterpreted, so the quality and organisation of the data matter. You need to learn how to work with large, complex biological datasets while keeping the information organised. The role gives you practical experience of how computational analysis supports scientific research and of working with more experienced scientists. View
Level 2 Associate Data Analyst You support experienced analysts by preparing data for deeper analysis. You extract information, clean datasets and check accuracy before passing it on. Working alongside senior colleagues, you learn how they investigate technical problems and use data in decisions. The preparation takes care because source data is often incomplete or inconsistent. Even a small error can affect a later report or lead to a flawed decision. You need to keep checking routine data tasks while understanding the technical project they support. The role develops practical knowledge of data quality and the work needed before analysis can begin. View
Level 2 Associate Data Governance Analyst You support the technical data team through daily data-governance work. You use governance tools, keep the data catalogue up to date and run basic data-quality checks. The role connects the information held by the organisation with the rules that apply to its use. Clear records and checks help colleagues understand reports, find the information they need and make decisions. Poor data management can lead to inaccurate reporting, compliance problems, unsuitable decisions and time spent correcting avoidable errors. You need to learn the systems and rules while keeping the information organised. The role gives you a grounding in data management and in how governance supports the reliability of technical and business reporting. View
Level 2 Associate Identity and Access Management Analyst You support colleagues who need access to workplace systems. You process access requests, help resolve password problems and keep identity systems running. You work with the IT Service Desk and the more senior identity and access management (IAM) team. The aim is to let people do their work without granting access they do not need. You help resolve login problems and handle access requests promptly within the team's processes. A delayed or incorrect request can stop someone working. Giving access to the wrong person creates a security risk. Even a simple request can have a more complex issue behind it. You need to learn to recognise those issues as you build practical experience in identity systems and cybersecurity. View
Level 2 Associate Incident Responder / SOC Analyst You help the security team identify and respond to cyber threats. You review alerts, distinguish signs of a threat from irrelevant activity and begin the response using established playbooks. You work with more experienced incident responders and learn from the incidents they handle. Early checks help the team limit disruption and protect customer data. If a threat is missed or the response is delayed, a small incident can become a wider business problem. The work can involve many alerts arriving at once. You need to stay calm and follow the agreed response steps. This is a supporting role in protecting the organisation and its users, with experienced colleagues guiding your work. View
Level 2 Associate International Telecoms Engineer You support an international telecommunications network through daily monitoring and incident work. You watch dashboards, respond to alerts and help senior engineers investigate problems. The wider network team guides you in interpreting data and following established procedures. Customers depend on those services to connect and communicate. A missed issue can disrupt important business services. You need to learn quickly under pressure and understand systems operating across several time zones. The role builds practical experience of global network infrastructure through the checks and troubleshooting that help keep services available. View
Level 2 Associate Network Engineer (NOC) You help maintain an international network connecting offices and data centres. Working with senior engineers, you respond to alerts, resolve basic problems and learn how to investigate network faults. The users may include Sales colleagues in New York and developers in Bangalore. A problem described as slow internet can have several possible causes. You need to establish what is affected before the team can resolve it. Disruption can slow systems, interrupt work and affect business activity. Your daily work supports connections across the organisation and gives you practical experience of maintaining a global network. View
Level 2 Associate Penetration Tester You carry out assigned parts of penetration tests under the direct guidance of a senior colleague. Working with a mentor and the offensive security team, you turn test instructions into practical checks for weaknesses. The findings help the team identify vulnerabilities and support their repair. Missed flaws can leave an opportunity for an attacker. You need to learn a broad set of techniques and keep that knowledge current. The work develops your understanding of ethical security testing through supervised practice. It also shows how a weakness found during a test informs the work to strengthen the system. View
Level 2 Associate Security Analyst You monitor security alerts, investigate unusual activity and check that security tools are working as intended. As an Associate Security Analyst, you support senior analysts in the security operations team while learning the systems and the organisation’s approach to protecting them. A large part of the work is deciding which alerts need attention and which are routine. You need to record and pass on possible threats promptly, without treating every alert as a confirmed incident. Missed warning signs can leave a breach undetected. The volume of alerts and the complexity of unfamiliar systems make careful checking important. This is a role in which you build practical security experience while contributing to the team’s day-to-day protection work. View
Level 2 Associate Vulnerability Analyst You run vulnerability scanners and check their findings against the systems being examined. Your work comes early in the security process, supplying information to the team deciding which problems need attention first. A scanner’s result needs checking before it is treated as a confirmed vulnerability. You need to distinguish a genuine threat from irrelevant or inaccurate findings in a large report. Missing a significant issue can leave a problem unresolved and create further costs. The role develops your understanding of how systems are attacked and defended through the practical work of finding and validating weaknesses. View
Level 3 BI Analyst The BI Analyst is responsible for building and maintaining the dashboards and reports that the internal teams rely on daily. You'll take ownership of specific reporting areas, making sure the data is clean, accurate, and tells a clear story. you're the one who makes sure the organisation users can see what's actually happening. You'll sit right between the raw data and the people making decisions, translating complex data structures into digestible visualisations. When you do this well, the sales team knows which products are flying off the shelves, and the marketing team understands what campaigns are actually working. Get it wrong, and people are making decisions based on dodgy numbers, which can cost the team a fair bit of money. This can involve that the data is rarely clean, and what people *think* they want isn't always what they *actually* need. You'll spend a good chunk of your time figuring out the real question behind the request. One part of the role is seeing your dashboards become the go-to source of truth, helping teams genuinely improve their performance. It's pretty satisfying when your work directly impacts how the business runs. View
Level 3 BI Support Analyst The BI Support Analyst is responsible for independently building and maintaining the dashboards and reports that the Engineering and Product teams rely on. You'll be taking all that raw data from systems like Jira, GitHub, and Datadog and turning it into something meaningful. Truth is, you'll sit right between the technical teams who generate the data and the managers who need to make decisions with it, translating complex technical metrics into understandable business insights. When you do this well, the engineering teams make smarter, faster decisions, which means better products and happier customers. Get it wrong, and the team is working without reliable information, potentially wasting time and money on the wrong things. This can involve usually the data itself, it's rarely clean or straightforward. The real reward, though? Seeing your work directly improve how the technical organisation operates, helping the team ship better code, faster. View
Level 3 Big Data Specialist The Big Data Specialist is responsible for taking raw, messy data and transforming it into something genuinely useful, which directly impacts how quickly and accurately the organisation can make decisions. You'll work at the intersection of the source systems and the analytics teams, translating complex business needs into robust, automated data pipelines that deliver clean, structured data. When this role is done well, the analysts get accurate, fresh data without even having to ask, powering insights that drive real business value. When it's not, well, the dashboards show stale or incorrect numbers, leading to bad decisions and a lot of head-scratching. The work can involve dealing with inconsistent source data and ever-changing business requirements in a distributed system. The reward is seeing your work directly enable new insights and features, knowing you've built something reliable that others depend on daily. View
Level 3 Bioinformatician / Computational Biologist The Bioinformatician / Computational Biologist independently manages and delivers standard analyses for specific research projects, which directly impacts the ability to make data-driven decisions in drug discovery and development. You'll work at the intersection of wet-lab biology and computational science, translating raw genomic data into actionable biological insights that the research scientists use to design experiments and understand disease mechanisms. When this role is done well, the team get accurate, timely, and reproducible results that move the projects forward quickly. When it's not, the team risk making incorrect scientific conclusions, wasting valuable lab resources, and slowing down critical research. The work can involve dealing with often messy, high-dimensional biological data and constantly evolving scientific questions. The reward is seeing your analysis directly contribute to understanding complex biology and potentially finding new treatments. View
Level 3 Bioinformatics Analyst As a Bioinformatics Analyst, you'll independently manage and deliver standard analyses from start to finish. This means taking raw sequencing data, running it through the established pipelines, and then making sure the results are accurate and easy for the wet-lab scientists to understand. You're not just pushing buttons; you're owning the entire process for specific projects, ensuring the data the team produce is reliable enough to drive scientific decisions. You'll sit right at the intersection of the lab operations and the research teams, translating complex genomic information into clear reports and visualisations. When you do this well, the scientists can make faster, more informed decisions about their experiments and drug targets. Get it wrong, and the team could waste months of research or, worse, draw incorrect biological conclusions. The work can involve dealing with the sheer volume and complexity of biological data, plus the constant need to debug things that break for seemingly no reason. One part of the role is seeing your analysis directly contribute to groundbreaking research and potentially new therapies. View
Level 3 Bioinformatics Scientist The Bioinformatics Scientist is here to independently manage and run the full computational analysis for specific research projects, making sure the team get solid, reliable answers from the biological data. You'll be the bridge between the experimental 'wet lab' and the 'dry lab' computational world, translating complex biological questions into actionable data analyses and then explaining the results clearly. When you do this well, the research moves forward faster, and the team make better decisions about drug targets or biomarkers. If you don't, the team risk wasting valuable experimental resources and missing crucial scientific discoveries. This can involve dealing with messy, real-world biological data and ever-changing scientific questions. The reward is seeing your analysis directly contribute to new scientific understanding and, eventually, new therapies. View
Level 3 Bioinformatics Scientist I The Bioinformatics Scientist I is responsible for independently running and interpreting standard bioinformatics pipelines, which directly impacts the ability to make data-driven decisions in drug discovery. You'll work at the intersection of wet-lab biology and computational science, translating complex genomic data into clear, actionable results that the project leads and drug discovery teams use to advance programmes. When this role is done well, the team get reliable, high-quality data analyses on time, helping the team quickly identify promising drug targets or understand disease mechanisms. When it's not, the team risk making poor scientific decisions, wasting precious lab resources, and slowing down critical projects. The work can involve often dealing with messy, real-world biological data and ever-changing scientific questions. The reward is seeing your analysis directly contribute to identifying a new therapeutic avenue that could genuinely help patients. View
Level 3 Biomedical Data Scientist The Biomedical Data Scientist is responsible for taking raw, often messy, biological and clinical data and turning it into clear, scientifically sound insights. Day-to-day, you'll be building and running analyses, making sure the data actually tells the team something useful for the drug programmes. You'll work at the intersection of the wet-lab scientists, clinical teams, and computational experts, translating complex data questions into robust analytical solutions. When you do this well, the team make better decisions about which drug targets to pursue, which patient populations to focus on, and how the compounds are actually working. Get it wrong, and the team could waste millions chasing false leads or missing crucial signals. The work can involve the sheer complexity and noise in biological data, it's rarely clean, and often full of surprises. One part of the role is seeing your analysis directly contribute to a new therapy that could genuinely change lives. that's pretty cool. View
Level 6 Biomedical Data Scientist Manager The Biomedical Data Scientist Manager is here to build, guide, and inspire a team of data scientists who are tackling some of the toughest problems in biomedical research. You'll be setting the scientific and technical strategy for your area, making sure your team's work is both cutting-edge and delivers real, tangible value to the drug discovery and development programmes. This role isn't just about individual analysis; it's about creating an environment where complex multi-omics data can be translated into actionable biological insights, consistently and at scale. Day-to-day, you'll be balancing team leadership, strategic planning, and hands-on technical oversight. You'll work at the intersection of computational biology, clinical development, and business strategy, translating ambitious research goals into concrete data science roadmaps. When this role is done well, your team will be a recognised force, consistently delivering robust, reproducible analyses that accelerate the understanding of disease and identify new therapeutic targets. When it's not, the team risk wasting resources on flawed analyses, missing critical insights, or having the research programmes stall due to a lack of data-driven direction. The work can involve immense—you're dealing with incredibly complex data, high stakes, and a constantly evolving scientific landscape. One part of the role is seeing your team's work directly contribute to new medicines that genuinely help patients. View
Level 3 Business Intelligence Developer As a Business Intelligence Developer, you'll be building and maintaining the data models and dashboards that the operational and commercial teams rely on. This means taking data from various systems, cleaning it up, transforming it, and then presenting it in a way that makes sense to everyone. You're essentially a translator, converting complex numbers into stories the business can understand and act upon. This role sits within the data-driven decision-making. You'll be working closely with people from Sales, Marketing, and Operations, helping them understand what's really going on. When you do this well, the teams make smarter, faster choices, leading to better outcomes for the customers and the business. Get it wrong, and the team could be making decisions based on faulty information, which can be costly. This can involve dealing with incomplete or inconsistent data, and then making sure your solutions are robust enough to handle future changes. It's a constant puzzle, but the reward is seeing your work directly influence strategic moves and operational improvements. You'll get to see your dashboards actually being used to drive real change, which is pretty satisfying. View
Level 3 Business Intelligence Specialist The Business Intelligence Specialist is responsible for taking complex technical data, think logs, Jira tickets, deployment metrics, and making sense of it. You'll be building the dashboards and reports that show the engineering and product teams how well they're doing, where the bottlenecks are, and what needs fixing. you're the one who gives them the numbers they need to make smarter choices. You'll work at the intersection of the data warehouse and the various engineering and product teams, translating their vague questions into specific data requirements, then turning that data into clear, easy-to-understand visualisations that help them make decisions. When you do this well, teams get clear signals, they ship better products faster, and everyone understands the technical performance. When it's not done well, well, people end up guessing, making decisions based on gut feelings, or worse, using incorrect data, which can lead to wasted effort or even system outages. This can involve getting everyone to agree on what 'good' actually looks like in the data. One part of the role is seeing your dashboards directly influence how the team build and deliver the technical products, making a real difference to the customers and the engineering teams. View
Level 8 Chief Data Officer (CDO) / VP of Analytics The Chief Data Officer or VP of Analytics is here to define and drive the enterprise-wide data and analytics strategy. You'll be the executive responsible for turning raw data into a competitive advantage, making sure it's governed properly, used ethically, and ultimately, helps the team make better decisions and find new revenue streams. This role sits right at the top, influencing every major strategic move the company makes, from product development to market expansion. When you do this well, the team will be known as a data-driven powerhouse, making smart, informed choices that outpace the competition and delight the customers. If it's not done well, the team risk making costly mistakes, falling behind on innovation, and even facing regulatory fines due to poor data governance. The challenge? It's immense: you'll navigate complex organisational politics, balance innovation with strict compliance, and build a culture where everyone sees data as critical. One part of the role is truly shaping the future of a major organisation, leaving a lasting legacy of data excellence. View
Level 8 Chief Data Officer (CDO) / VP of Data Platforms The Chief Data Officer (CDO) is here to define and drive the entire enterprise data strategy, making sure it lines up perfectly with the company's big business goals. You'll be the one making sure the team actually use data to win, not just collect it. This means everything from how the team gather data, how the team look after it, to how the team turn it into real value across the whole organisation. if you get this right, you'll see massive improvements in how the team operate and how much money the team make. Get it wrong, and the team will be making decisions in the dark, losing market share, and probably facing some hefty regulatory fines. This can involve balancing huge technical complexity with ever-changing business priorities and regulatory demands. One part of the role is seeing your data strategy directly power multi-million pound business transformations and truly shape the company's future. View
Level 7 Chief Data Scientist As the Chief Data Scientist, you'll be the ultimate brain behind how the team use data and AI to shape the entire company's future. You're setting the enterprise-wide vision, aligning the data strategy with core business goals, and will be a key voice in the boardroom. You'll work directly with the CEO and the Board, translating complex technical possibilities into clear, actionable strategies that drive growth and market leadership. Get this right, and the team will define the market. Get it wrong, and the company's future is at stake. The challenge involves navigating global market shifts, regulatory hurdles, and getting hundreds of people pulling in the same direction. The reward is seeing your vision transform a multi-million-pound business and genuinely impact an industry. View
Level 8 Chief Edge Computing Officer The Chief Edge Computing Officer is here to define and execute the entire strategy for edge infrastructure, making sure it supports the 3-5 year business goals. You'll be the one who ensures the distributed systems are robust, scalable, and secure enough to meet customer demands and regulatory requirements, all while keeping an eye on the bottom line. This role sits right at the intersection of business strategy, product innovation, and operational excellence, acting as the ultimate authority on the edge computing footprint. When you get this right, the organisation units can launch new, innovative products faster, the operational costs drop, and the team gain a serious market edge. If it goes wrong, the team is looking at widespread service outages, regulatory fines, and a significant hit to the reputation. The big challenge? Balancing aggressive growth with uncompromising reliability in a constantly evolving technical landscape. One part of the role is seeing your vision transform how the entire organisation operates and competes. View
Level 5 Chief Information Officer The Lead Chief Information Officer is responsible for making sure a key part of the IT infrastructure or applications actually works, and that it's set up for the future. You'll lead a small team of engineers or architects, figuring out how to deliver reliable tech solutions that the business needs. This role sits right at the intersection of technical strategy and day-to-day operations, translating the overall IT vision into concrete, working systems. When you do this well, the systems are stable, secure, and ready for what's next, meaning the teams can get their work done without a hitch. If things go wrong here, the team is looking at outages, security risks, or projects grinding to a halt, which costs the team time and money. This can involve balancing the urgent 'fix it now' stuff with the long-term 'build it right' work. One part of the role is seeing your team thrive and your architectural decisions actually making a difference to how the company runs. View
Level 3 Chief IoT Officer As a Chief IoT Officer (Mid-Level), you'll be responsible for making sure the connected devices actually, well, connect and send useful data. Day-to-day, this means you'll write the scripts that automate device setup, keep an eye on a small fleet of devices, and get stuck into debugging when things inevitably go wrong with connectivity or data flow for a specific part of the system. You're the person who ensures the bits and bytes from the sensors make it to the cloud without getting lost in translation. This role sits within the technical operations, bridging the gap between the physical world of devices and the digital world of data platforms. You'll be taking high-level requirements from senior engineers and turning them into working, secure IoT solutions. When you do your job well, the devices stay online, data flows smoothly, and the customers get reliable insights. If things go sideways, devices can go offline, data gets lost, and the team is left with expensive hardware that doesn't do what it's supposed to. The work can involve dealing with the unpredictable nature of physical devices and networks, plus the sheer volume of data. But the reward? You get to see your code and configurations come to life, impacting real-world operations and solving tangible problems. It's pretty satisfying when a device you've set up starts spitting out perfect telemetry. View
Level 6 Chief Network Architect The Chief Network Architect is here to define and drive the enterprise-wide network strategy, ensuring the global infrastructure isn't just robust, but a competitive advantage. You'll work at the intersection of cutting-edge technology and core business objectives, translating market trends and strategic imperatives into a resilient, scalable, and secure network architecture. When this role is done well, the organisation can innovate faster, enter new markets seamlessly, and maintain unparalleled service availability, directly impacting the revenue and reputation. When it's not, the team face significant operational costs, security breaches, and an inability to adapt to market changes. The work can involve balancing long-term vision with immediate operational demands and navigating complex regulatory landscapes. The reward is seeing your architectural decisions enable multi-million pound business transformations and truly shape the company's future. View
Level 8 Chief Network Officer The Chief Network Officer is here to define and execute the enterprise-wide network and infrastructure strategy, making sure it aligns perfectly with the organisation’s overall business goals. Day-to-day, this means you're setting the long-term vision for how the team connect everything, the people, the data, the customers, across the globe. You'll be the one presenting to the Board, talking to investors, and making the big calls on where the team put the next £100M in technology investment. If you get it right, the team is agile, secure, and ready for growth. If you don't, well, the whole company grinds to a halt, and that's not a good look for anyone. This can involve balancing today's operational demands with tomorrow's strategic imperatives, all while navigating a rapidly changing tech landscape. One part of the role is you'll be building the digital nervous system for a major organisation, leaving a lasting legacy, and quite you'll be one of the most important people in the business. View
Level 8 Chief Network Officer / VP of Infrastructure The Chief Network Officer (CNO) is responsible for defining and driving the enterprise-wide network strategy, ensuring the global infrastructure is secure, scalable, and performs flawlessly to support the ambitious business objectives. You'll sit on the executive leadership team, translating complex market trends and technological advancements into a clear, actionable network roadmap that directly fuels the growth and competitive advantage. This role is at the absolute top of the technical hierarchy, meaning you're not just managing a team, but an entire function that underpins every single customer interaction and internal operation. When done well, the network becomes a strategic asset, enabling new products, faster market entry, and robust resilience against cyber threats. Get it wrong, and the team is looking at significant operational costs, reputational damage, and missed market opportunities. The work can involve balancing cutting-edge innovation with rock-solid stability, all while managing a multi-million-pound budget and a global team. One part of the role is seeing your strategic vision come to life, knowing that you've built the digital nervous system that empowers thousands of employees and serves millions of customers worldwide. It's about leaving a lasting legacy on the company's technical foundation. View
Level 8 Chief Security Officer The Chief Security Officer (CSO) is responsible for defining, driving, and overseeing the enterprise-wide security strategy, ensuring the organisation’s resilience against cyber threats and maintaining regulatory compliance. You'll sit right at the top, reporting directly to the CEO and regularly engaging with the Board, translating complex technical risks into clear business implications. When this role is done well, the team operate safely, maintain customer trust, and avoid catastrophic financial and reputational damage. When it's not, well, the consequences can be company-ending. The work can involve balancing aggressive business growth with an ever-evolving threat landscape and a finite budget. The reward is knowing you're protecting thousands of jobs and millions of customers, safeguarding the very future of the company. View
Level 8 Chief Technical Officer As the Chief Technical Officer, you'll be the ultimate authority on how the engineering organisation operates, from strategic planning to the nitty-gritty of delivery and support. You'll set the vision for the technical programmes, ensuring they're not just efficient but also future-proof and aligned with the long-term business strategy. This role sits right at the intersection of executive leadership, engineering, and product, translating overarching company objectives into a cohesive, executable technical roadmap that the entire organisation can follow. When you get this right, the engineering teams become a well-oiled machine, delivering innovation consistently, predictably, and at scale. The team will hit the market targets, delight the customers, and keep the investors happy. Get it wrong, and the team will face missed deadlines, spiralling costs, and a frustrated workforce—ultimately jeopardising the market position. The work can involve immense: you're navigating complex market dynamics, ever-evolving regulatory landscapes, and the often-conflicting demands of various stakeholders, all while trying to foster a culture of high performance and continuous improvement across a vast, global team. One part of the role is truly shaping the future of a leading technology company, seeing your strategic vision come to life, and making a tangible, lasting impact on the success. View
Level 8 Chief Technical_roles Officer The Chief Technical Officer is responsible for defining and executing the entire enterprise data strategy, which directly impacts the market position, investor confidence, and long-term profitability. You'll sit right at the executive table, translating complex data challenges and opportunities into clear business outcomes for the Board, investors, and the leadership team. This isn't just about managing data; it's about making data the most powerful strategic asset. When this role is done well, the team will see significant improvements in operational efficiency, a clear competitive edge through data-driven innovation, and robust regulatory compliance that keeps the team out of trouble. When it's not, the team is talking about major financial losses, reputational damage, and a fundamental inability to compete effectively. The work can involve immense: navigating legacy systems, fostering a data-literate culture across thousands of employees, and staying ahead of a constantly evolving technological landscape. The reward, however, is building a truly data-first organisation that can adapt, innovate, and thrive for decades to come, it's about leaving a lasting legacy. View
Level 8 Chief Technology Officer (CTO) The Chief Technology Officer is here to define and drive the entire technology strategy, making sure it aligns perfectly with the organisation goals and market ambitions. You'll be the voice of technology at the board level, translating complex tech trends into clear business opportunities and risks. This isn't just about picking the right cloud platform; it's about building a resilient, innovative, and scalable technology foundation that allows the team to grow, pivot, and dominate the space for years to come. When you get this right, the technology becomes a genuine competitive advantage, attracting top talent, delighting customers, and impressing investors. If it's not done well, the team risk falling behind, wasting millions on disparate systems, and struggling to execute on the strategic vision. the biggest challenge is balancing ambitious, forward-looking innovation with the practical realities of today's operations and budget constraints. One part of the role is seeing your technological vision transform the company and genuinely impact the market. View
Level 3 Cloud / Network Engineer The Cloud / Network Engineer is responsible for the uptime and performance of a specific set of the infrastructure systems, whether that's a Kubernetes cluster or the core network firewalls. You'll be the one making sure these critical pieces are robust and reliable, which directly impacts the application availability and customer experience. You'll work closely with the Senior SREs and Development Teams, translating their needs into stable, performant infrastructure that keeps everything moving. When this role is done well, the developers can deploy code faster, the applications stay online, and customers don't even notice the complex machinery underneath. When it's not, well, things break, customers get grumpy, and everyone's scrambling to fix it. The work can involve balancing the constant push for new features with the absolute need for stability and security. One part of the role is the satisfaction of seeing your systems run like clockwork, knowing you've built something truly reliable. View
Level 2 Cloud Administrator You manage assigned cloud systems day to day, resolve incidents and carry out standard changes. You work independently within that responsibility, alongside developers and security specialists in an engineering team. Their requirements need to be turned into cloud environments that work reliably. The condition of those systems affects uptime and the delivery of new features to customers. Incidents can disrupt the service, sometimes outside convenient working hours. You need to balance the speed of a change with the stability and security of the platform. The role involves learning new technology as well as maintaining existing services, and checking that a change has not introduced another problem. View
Level 3 Cloud Architect The Cloud Architect (at this level) is here to build and maintain specific cloud infrastructure components, making sure they work as intended and support the applications. You'll be taking architectural designs from senior folks and turning them into real, working cloud setups. This directly impacts how stable and quick the services are for customers, which means happy users and fewer late-night calls for the team. You'll sit right between the high-level design and the actual code, translating plans into deployed systems that the developers can use. When you do this well, the applications are fast, secure, and always available. If things go wrong, the team is looking at outages, slow performance, and a lot of frustrated users and engineers. This can involve making sure everything you build fits into the existing, often complex, cloud landscape, and that it's easy for others to use and understand. One part of the role is seeing your infrastructure actually run critical applications, knowing you've built something robust that makes a difference. View
Level 5 Cloud Architecture Manager The Cloud Architecture Manager is responsible for defining and delivering the cloud architecture strategy for a specific business domain or a critical enterprise initiative. This isn't about drawing pretty diagrams; it's about making sure the cloud platforms are fit for purpose, scalable, and secure, day in, day out. You'll lead a team, setting the technical direction and making sure they've got what they need to build things properly. Day-to-day, you'll be at the intersection of technical strategy, team leadership, and business needs, translating high-level company goals into concrete architectural roadmaps. You'll work closely with product teams, engineering leads, and even finance to ensure the cloud investments actually deliver value. When this role is done well, the applications run smoothly, securely, and efficiently, and the engineering teams can build new features faster. When it's not, the team is looking at outages, security breaches, and wasted spend, it's a mess. The work can involve balancing technical perfection with business reality, often with tight deadlines and evolving requirements. One part of the role is seeing your team's architecture enable new products and services that genuinely impact the customers and the company's bottom line. View
Level 3 Cloud Centre of Excellence Lead The Cloud Centre of Excellence Lead (Level 002) is responsible for building and maintaining the core cloud infrastructure as code, automation scripts, and monitoring solutions that underpin the entire cloud estate. You'll be a key player in ensuring the cloud environments are secure, cost-optimised, and compliant with the internal 'guardrails'. you're the one who translates the grand cloud strategy into actual, working systems. You'll work at the intersection of the cloud strategy and the daily needs of the development teams, translating governance principles into deployable patterns that other engineers can use. When this role is done well, the development teams can deploy faster, more securely, and without breaking the bank. When it's not, the team end up with 'cloud sprawl', unexpected bills, and security headaches. The work can involve balancing the need for speed with the need for control, and making sure everyone understands why the team do things a certain way. One part of the role is seeing your work directly enable other teams to innovate, knowing you've built something robust and efficient. View
Level 3 Cloud Engineer The Cloud Engineer is responsible for building, deploying, and maintaining specific components within the clients' AWS, Azure, or GCP cloud platforms. You'll be taking architectural designs and turning them into working, secure, and cost-effective cloud infrastructure. This role sits right in the thick of the project delivery teams, making sure the technical solutions the team promise actually get built and operate as expected. You'll often be the person troubleshooting issues, optimising resources, and adding new features to existing cloud systems. When you do this well, the clients get reliable, high-performing cloud environments, and the senior consultants can focus on the bigger picture. If things go wrong, it usually means downtime, budget overruns, or security headaches for the client, which nobody wants. This can involve balancing what's technically 'perfect' with what's practical and affordable for the client. One part of the role is seeing your code go live and knowing you've built something robust that real businesses rely on every single day. View
Level 5 Cloud Infrastructure Manager The Cloud Infrastructure Manager is responsible for shaping and running the entire cloud platform, which directly impacts the product reliability, development velocity, and the bottom line. You'll work at the intersection of engineering excellence and financial prudence, translating strategic business goals into a robust, scalable, and cost-effective cloud environment that the product teams use to build and deploy their applications. When this role is done well, the systems are rock-solid, developers can ship features quickly, and the team is not wasting money on idle resources. When it's not, the team face outages, slow development cycles, and ballooning cloud bills, not a good look. The work can involve balancing innovation with stability, and cost with performance, all while keeping a diverse team motivated and focused. One part of the role is seeing your infrastructure choices directly enable new product capabilities and knowing you've built a resilient, efficient platform that the whole company relies on. View
Level 3 Cloud Migration Assistant The Cloud Migration Assistant is responsible for the actual, nitty-gritty work of moving individual servers and applications into the chosen cloud platforms. You'll be taking ownership of specific migration tasks, making sure they're done right and on time. This directly impacts the ability to shut down old data centres, save money, and build new, exciting cloud-native services. You'll sit squarely within the migration team, working closely with other engineers and application owners, translating their needs into successful cloud deployments. When you do this job well, applications move seamlessly, users barely notice a change, and the team avoid costly outages. If things go wrong, though, it can mean downtime, frustrated users, and a lot of late-night troubleshooting. The work can involve dealing with the inevitable unexpected issues that pop up during migrations and keeping a cool head. One part of the role is seeing applications breathe new life in the cloud and knowing you were a crucial part of making that happen. View
Level 3 Cloud Network Specialist The Cloud Network Specialist is responsible for the hands-on implementation and ongoing care of the cloud network infrastructure. You'll be independently setting up new connections, fixing routing problems, and keeping the security groups tight. This role sits within the operations, making sure the cloud-based products and services have the reliable, performant network they need to function. When you do this well, the applications run smoothly, customers are happy, and the developers can deploy new features without worrying about network bottlenecks. If things go wrong, though, it can mean outages, slow performance, and a lot of frustrated people, both internally and externally. The work can involve that cloud networking is constantly evolving, and you'll often be troubleshooting issues that aren't immediately obvious. The reward, however, is the satisfaction of solving complex puzzles and knowing that your work directly underpins everything the team do. You're not just moving packets; you're enabling the organisation. View
Level 3 Cloud Operations Assistant The Cloud Operations Assistant is responsible for the day-to-day health and smooth running of the cloud platforms. You'll independently tackle common operational issues, making sure the services stay up and the customers stay happy. You'll work closely with the development teams and other technical folks, acting as the bridge between code and infrastructure, translating technical alerts into actionable fixes. When this role is done well, the systems are stable, incidents are resolved quickly, and the developers trust that the platform is reliable. When it's not, well, things break, customers get frustrated, and everyone's productivity takes a hit. The work can involve balancing speed with process, especially when things get a bit chaotic. One part of the role is the satisfaction of keeping critical systems online and constantly learning new ways to make things even better. View
Level 3 Cloud Solutions Architect The Cloud Solutions Architect is all about making sure the applications run perfectly in the cloud. You'll take a product idea, figure out the best way to build it using AWS (or Azure/GCP, depending on the project), and then guide the engineering teams to implement it properly. This isn't just about drawing diagrams; it's about making sure the architecture is solid, secure, and doesn't cost the team a fortune in the long run. When you get this right, the applications are fast, reliable, and the customers are happy. Get it wrong, and the team is looking at outages, security holes, or a cloud bill that makes the finance team wince. This can involve balancing what the business needs *now* with what it might need in three years, all while keeping an eye on the budget. One part of the role is seeing your designs go live and actually make a difference to thousands of users. View
Level 3 Cloud Support Analyst As a Cloud Support Analyst, you'll be the go-to person for keeping the cloud services—mostly AWS, Azure, and GCP—running smoothly. Day-to-day, that means diving into P2 and P3 tickets, figuring out what's gone wrong, and getting things sorted. You'll independently tackle a good chunk of these issues, which directly impacts the customers' experience and the reputation. When you do your job well, the customers don't even notice there was a problem, or they're genuinely impressed with how quickly and clearly the team fixed it. When things go sideways, well, that's when you really shine, keeping a cool head and getting the team back online. The main challenge here is that no two issues are exactly alike, and you'll often have to piece together clues from a dozen different places. But the reward? It's seeing a complex problem through to resolution, knowing you've made a real difference for someone struggling, and constantly learning new tech along the way. It's pretty satisfying, honestly. View
Level 3 Cloud Transformation Director The Cloud Transformation Director at this level is responsible for building and managing specific cloud services, making sure the infrastructure is robust and reliable. You'll be working at the coal face, turning architectural designs into working cloud environments, which directly impacts the ability to launch new products and keep existing ones running smoothly. When you do this well, the development teams can deploy faster, the systems stay up, and the cloud costs are kept in check. If things go wrong, well, that means outages, slow applications, and unhappy customers, not ideal, is it? The work can involve balancing speed with reliability and security, all while the cloud platforms themselves are constantly changing. The reward is seeing your work directly enable new features and knowing you've built something that genuinely makes a difference to the business. View
Level 3 Cloud/Systems Engineer As a Cloud/Systems Engineer, you'll be responsible for independently building, deploying, and maintaining specific infrastructure components in the cloud environments. This directly impacts how reliably the applications run and how quickly the development teams can get new features out to customers. You'll sit within the engineering efforts, taking architectural designs and turning them into working, stable systems. When you do this job well, the applications will hum along nicely, deployments will be smooth, and developers won't be held up by infrastructure issues. If things aren't done properly, though, the team is looking at downtime, slow performance, and frustrated engineering teams. This can involve balancing the need for speed with ensuring everything is secure, cost-effective, and robust. The big reward here is seeing your work directly support the product delivery and knowing you're building the very foundations of the digital future. View
Level 3 Computational Biologist The Computational Biologist is responsible for taking raw biological data, think massive files from DNA sequencers, and turning it into meaningful insights. You'll be independently owning the analysis of standard data types for specific projects, which directly impacts the understanding of disease mechanisms and potential drug targets. You'll sit right at the intersection of the 'wet-lab' experimental biologists and the 'dry-lab' computational team, translating complex biological questions into computational strategies and then explaining the results back in plain English. When this role is done well, the team get clear, reproducible answers that guide the research decisions and save the team a ton of time and money in the lab. When it's not, the team is essentially working without reliable information, wasting resources on experiments that don't make sense. The work can involve that biological data is almost never clean, and you'll often need to dig deep to find the real signal amidst the noise. One part of the role is genuinely contributing to scientific discovery and seeing your work directly influence the direction of critical research programmes. View
Level 3 Computational Biology Specialist The Computational Biology Specialist independently manages the analysis for specific components of the research projects. Day-to-day, that means you'll take raw data, run it through the pipelines, tweak existing scripts to fit new challenges, and then explain what you've found to the wet-lab biologists. You're really the bridge between the complex world of sequencing machines and the biological questions the team is trying to answer. You'll sit right at the intersection of the 'dry lab' (that's the team, the computational folk) and the 'wet lab' (the experimentalists), translating their biological questions into computational problems and then back again. When you do this well, the team save months of wasted experiments and make faster, better-informed decisions on drug targets or disease mechanisms. If it's not done well, the team could chase false leads or miss critical discoveries, which costs time and a lot of money. This can involve that biology is inherently messy, and the data rarely behaves. You'll need to be comfortable with ambiguity and constantly learning new methods. One part of the role is you get to see your analysis directly influence scientific breakthroughs and contribute to developing new medicines. It's genuinely impactful work, even if it's not always glamorous. View
Level 3 Cybersecurity Director The Cybersecurity Director (Mid-Level) is here to independently tackle security tasks, making sure the core systems are protected and the incident response is sharp. You'll spend your days configuring, maintaining, and getting the most out of the security tools, directly contributing to specific project segments. you're the one making sure the security rubber meets the road. When you do this job well, the systems are hardened, alerts are handled quickly and correctly, and the team avoid those embarrassing, costly breaches. If you don't, well, the team is leaving the door open for trouble, and that's not good for anyone. This can involve keeping up with ever-changing threats and making sure your work integrates smoothly with other teams. One part of the role is you get to be the unsung hero who supports the work, knowing your work directly protects the customers and the organisation. View
Level 5 Cybersecurity Manager The Cybersecurity Manager role is about leading a team of security professionals who protect the systems and data from all sorts of digital nasties. You'll be setting the direction for a specific area of the security programme, perhaps the SOC, Cloud Security, or Governance, Risk, and Compliance (GRC). This isn't just about managing people; it's about owning a critical function and making sure it delivers. Your work directly impacts the ability to operate, protect customer data, and maintain the reputation. Get it right, and the team avoid costly breaches, regulatory fines, and public embarrassment. Get it wrong, and, well, you don't want to think about that. This can involve balancing the need for robust security with the business's constant push for speed and innovation. The reward is knowing you're building a resilient defence that genuinely matters to the company's survival. View
Level 3 Data Analyst You turn incomplete or inconsistent data into information about customer behaviour and operational performance. Working with Product, Marketing and Operations, you translate their questions into queries, reports and dashboards. You need to agree what the question and its measures mean before interpreting the results. Clear analysis can inform a product change or a marketing campaign. Weak data or a mistaken interpretation can instead lead to decisions that lose money or customers. The work involves resolving gaps in the data and explaining what the findings support. Your contribution is to help teams use evidence when deciding what to do next. View
Level 3 Data Analyst Assistant The Data Analyst Assistant is here to independently deliver standard reports and answer those tricky ad-hoc questions that pop up from the internal teams. you'll be the go-to person for specific data requests, making sure everyone has what they need to keep things moving. You'll sit right between the raw data and the teams who need to make sense of it—think of Product, Engineering, and Marketing. Your job is to translate their questions into data queries and then turn those results into clear, simple answers. When you do this well, the teams make faster, better decisions, which means the team build better products and serve the customers more effectively. If you get it wrong, though, decisions could be based on faulty numbers, leading to wasted effort or missed opportunities. This can involve figuring out what people *actually* need when their initial request is a bit vague. One part of the role is seeing your analysis directly impact a product feature or a marketing campaign, knowing you made a real difference. View
Level 6 Data Analyst Assistant Manager The Data Analyst Assistant Manager is responsible for building and leading a high-performing team of data analysts, making sure the department uses data to make smarter decisions. You'll be setting the direction for how the team approach analytics, overseeing key projects, and ensuring your team delivers insights that genuinely move the business forward. This role sits within the operations, translating complex data into clear, actionable strategies that the business can actually use. When you do this well, your team's work directly contributes to significant cost savings or revenue growth, and you'll see your insights shaping major departmental initiatives. If it's not done well, the team risk making decisions based on incomplete or incorrect information, which can cost the team a lot of money and missed opportunities. This can involve balancing the day-to-day demands of your team and stakeholders with the need to build a long-term, strategic analytical capability. The reward is seeing your team thrive and knowing your work has a tangible, positive impact on the company's bottom line. View
Level 5 Data Analytics Manager The Data Analytics Manager is here to build, mentor, and direct a team of talented analysts, making sure their work directly supports the organisation goals. You'll be the one setting the analytical agenda, translating big-picture business problems into clear data projects for your team, and then making sure those projects actually deliver. it's about getting the best out of your people and ensuring the data efforts aren't just 'interesting' but truly transformative for the business. This role sits within the data strategy, acting as the crucial link between senior leadership's questions and the analytical horsepower needed to answer them. You'll work closely with product, engineering, and commercial teams, making sure everyone's speaking the same data language and working towards shared objectives. When this role is done well, the organisation makes smarter, faster decisions, spots opportunities before the competitors, and genuinely understands the customers better. When it's not, the team is working without reliable information, wasting resources on projects that don't matter, and the best analysts might even get frustrated and leave. The challenge? Balancing strategic vision with day-to-day team management and the constant stream of urgent requests. One part of the role is seeing your team grow, delivering insights that directly influence multi-million-pound decisions, and building a data-driven culture from the ground up. View
Level 3 Data Engineer As a Data Engineer, you'll independently build and maintain the data pipelines that feed the analytics and operational systems across various international markets. This means you'll be taking raw data from different sources, cleaning it up, transforming it, and loading it into the data warehouse, making it ready for the analysts and data scientists to use. You'll work at the intersection of the software engineering teams and the organisation intelligence folks, translating messy operational data into structured, reliable information that the product managers and regional teams use to make important decisions. When you do this job well, the dashboards are always up-to-date, the reports are accurate, and the teams trust the numbers they're seeing. If things go wrong, though, key business decisions could be based on old or incorrect data, which can cost the team real money or lead to missed opportunities. This can involve dealing with data that isn't quite what you expected or getting different teams to agree on what 'clean' data actually looks like. That said, the reward is seeing your work directly enable better, faster decisions across the company, knowing you've built something robust that really helps the team grow. View
Level 5 Data Governance Manager The Data Governance Manager is responsible for setting the vision and driving the day-to-day operations of the data governance programme across the business. This means you'll be building out the processes, tools, and team that ensure the data is accurate, consistent, and compliant with all the rules. You'll sit within the data strategy, making sure that what the team say about data quality and privacy actually happens in practice. When this role is done well, the organisation makes better decisions, the team avoid hefty fines, and the technical teams can actually trust the data they're building on. If it's not, the team is making decisions on shaky ground, risking regulatory breaches, and wasting countless hours fixing preventable data issues. The work can involve getting everyone on the same page and making governance feel like an enabler, not a roadblock. The reward is seeing a truly data-driven organisation emerge, built on solid foundations. View
Level 3 Data Governance Specialist The Data Governance Specialist is responsible for keeping the data clean, consistent, and understandable, which directly impacts how much trust the teams have in the numbers they see. You'll work at the intersection of the technical data teams and various business units, translating complex data concepts into clear standards that the analysts and engineers use every day. When this role is done well, the reports are accurate, the models are reliable, and the decisions are based on solid ground. When it's not, the team is making decisions on dodgy data, which can cost the team real money and reputation. The work can involve often getting everyone on the same page about what 'good data' actually looks like, and then making it happen. The reward is seeing your work directly improve the quality of insights across the entire organisation. View
Level 3 Data Scientist The Data Scientist is responsible for independently taking on well-defined analytical projects, from pulling the right data to building models and sharing what you've found. This directly impacts how the product teams make decisions, how marketing spends their budget, and how the team generally improve the technical offerings. You'll sit at the intersection of raw data and business questions, translating complex numbers into clear stories that the product managers, marketing specialists, and even some senior leaders can use to drive action. When you do this job well, the team make better product choices, the team spot customer behaviour changes early, and the team generally operate more efficiently. Get it wrong, and the team might chase the wrong opportunities, waste resources, or even upset customers. The work can involve making sense of often incomplete or messy data, then explaining it simply. The reward is seeing your models actually get used and knowing your work is directly shaping how the team do things. View
Level 3 Data Visualisation Assistant The Data Visualisation Assistant is responsible for building and maintaining the dashboards and reports that the organisation teams rely on daily. You'll take complex datasets and transform them into intuitive visual stories, helping everyone from Sales to Operations understand their performance at a glance. You'll sit within the data ecosystem, bridging the gap between raw numbers and strategic insights. When you do this well, the teams make faster, better-informed decisions, which directly impacts the bottom line. If the dashboards are confusing or, worse, incorrect, it can lead to bad decisions and a lot of wasted time. This can involve getting clear requirements from people who aren't quite sure what they need. One part of the role is seeing your work genuinely change how people run their part of the business, making a tangible difference. View
Level 6 Data Visualisation Assistant Manager The Data Visualisation Assistant Manager is here to make sure the organisation leaders don't just see numbers, but truly understand what's happening and why. You'll lead the team of data visualisation specialists, guiding them to build dashboards and reports that are accurate, insightful, and genuinely easy to use. This directly impacts how quickly and effectively the senior leadership can respond to market changes, optimise operations, and spot new opportunities. Your role sits right at the intersection of the technical data teams and the commercial side of the business. You'll translate complex data engineering outputs into digestible visualisations that the Sales, Marketing, and Operations teams use daily to hit their targets. when this role is done well, the team make smarter, faster decisions across the board, which means better revenue and happier customers. If it's not, the team is working without reliable information, relying on gut feelings instead of hard data, and that's a recipe for disaster. The work can involve balancing the technical possibilities with genuine business needs, all while managing a team and their development. One part of the role is you'll see your team's work directly influence major business strategies and help shape the future of the organisation. View
Level 2 Data Visualisation Associate The Data Visualisation Associate is here to help transform messy data into easy-to-understand charts and dashboards. You'll be the person who makes sure the internal teams can actually 'see' what's going on in the business, which directly impacts how quickly the team can spot problems or jump on opportunities. You'll sit squarely within the Technical team, acting as a bridge between the raw numbers that the data engineers handle and the insights that the organisation teams need to run things. When you do this job well, the sales team can instantly see which products are flying off the shelves, or the marketing team can quickly understand if a campaign is actually working. Get it wrong, and people might make decisions based on bad info, which can cost the team time and money. The trickiest part is often dealing with data that isn't quite ready for prime time, or getting clear answers on what people actually need. But the reward? Seeing your dashboards genuinely help someone understand something new, or make a critical decision with confidence. It's pretty satisfying, honestly. View
Level 3 Database Specialist The Database Specialist is responsible for the day-to-day health and performance of the core databases, which directly impacts application uptime and data integrity. You'll work closely with the application developers and infrastructure engineers, translating their data needs into robust, performant database solutions. When this role is done well, the applications hum along, data is always there when needed, and everyone trusts the numbers. When it's not, well, things slow down, data goes missing, and the business grinds to a halt. The work can involve balancing proactive maintenance with reactive firefighting. The reward is knowing you're keeping the heart of the systems beating. View
Level 3 Developer The Developer is responsible for independently delivering complete features and significant components of the software products, which directly impacts the ability to launch new functionality and keep existing systems running smoothly. You'll work closely with Product folks and QA, translating their ideas and bug reports into working code that the customers use every single day. When this role is done well, the team ship reliable features faster, and the systems stay stable. When it's not, the team end up with frustrated customers and a backlog of urgent fixes. The work can involve often balancing speed with quality, especially when requirements shift mid-sprint. The reward is seeing your code go live and knowing you've built something tangible that people actually use. View
Level 6 Development Director The Development Director is here to set the technical direction and build the capability for a key part of the product or platform. You'll manage a group of engineering managers and lead developers, making sure they're delivering great software and growing their teams. This role directly impacts the ability to ship new features, keep the systems reliable, and ultimately, grow the business. Day-to-day, you'll be at the intersection of the overall company strategy and the nitty-gritty of how the team build things. You'll translate big-picture goals from the C-suite into actionable technical roadmaps for your teams. When this role is done well, the product releases are smooth, the systems are stable, and the engineers are happy and productive. If it's not, the team will see missed deadlines, unhappy customers, and a frustrated engineering team. The challenge? You're constantly balancing short-term delivery pressures with long-term strategic investments. One part of the role is you get to build incredible teams and see your technical vision come to life, directly impacting thousands of customers. View
Level 3 Digital Twin Engineer The Digital Twin Engineer is responsible for building, validating, and maintaining specific digital twin components. You'll take raw data from sensors and turn it into something that accurately reflects a physical asset, like a pump or a motor. This work directly impacts how well the operations run and helps the team avoid costly breakdowns. You'll typically sit between the folks who manage the physical assets (Operations, Maintenance) and the data science team. Your job is to translate real-world behaviour into digital models that those teams can use to predict issues or optimise performance. When you do this well, the team spot problems before they happen, saving the team a ton of money and hassle. If it's not done right, the digital models are just pretty pictures, and the team is still reacting to problems rather than preventing them. The work can involve getting messy real-world data to play nicely with complex simulation models. It's rarely a clean process. One part of the role is you get to see your digital creations directly influence how the physical assets perform, making a tangible difference to the business. View
Level 7 Director of Analytics The Director of Analytics drives the entire analytics strategy for a major business unit, ensuring that data insights are within every significant decision. You'll be the strategic brain behind how the team use data to grow, optimise, and innovate, leading a large team of analysts and managers. This means you're not just reporting on what happened, but actively shaping what *will* happen. You'll sit right at the intersection of business strategy and technical execution, translating ambitious goals into actionable data programmes that deliver real, measurable impact. When this role is done well, the team see significant improvements in operational efficiency, new revenue streams identified, and a truly data-driven culture embedded across the business unit. When it's not, the team risk making decisions based on gut feel, losing market share, and seeing the talented analytics teams become frustrated and disengaged. The work can involve balancing long-term strategic vision with the immediate demands of a fast-moving business, all while managing a diverse group of stakeholders and a large, complex team. One part of the role is seeing your data strategy directly translate into millions of pounds of value, influencing board-level discussions, and building a world-class analytics capability that others envy. View
Level 7 Director of Analytics & Insights The Director of Analytics & Insights owns the entire data analytics function for a business unit, which directly impacts its P&L, strategic direction, and market position. You'll work at the intersection of business strategy, data engineering, and product development, translating high-level business goals into actionable data strategies and capabilities that the C-suite and business leaders use to drive growth and efficiency. When this role is done well, the business unit operates with crystal-clear insights, makes proactive decisions, and consistently hits its targets. When it's not, the team is working without reliable information, missing market opportunities, and making costly mistakes. The work can involve navigating complex organisational politics, securing budget, and fostering a data-driven culture from the top down. The reward is seeing your data strategy directly translate into millions of pounds of business value and shaping the future of a major part of the company. View
Level 7 Director of Cloud Operations The Director of Cloud Operations is here to define and drive the multi-year strategy for cloud infrastructure and reliability. you'll be the person accountable for ensuring the entire organisation's uptime and operational excellence. This role sits within the technical leadership, translating business goals into robust, scalable, and cost-effective cloud solutions. When you do this well, the customers experience seamless service, the developers can deploy quickly and safely, and the organisation can grow without worrying about the underlying tech. If it's not done well, the team is looking at significant downtime, unhappy customers, and a direct hit to the revenue and reputation. The challenge? Balancing ambitious growth with unwavering stability, all whilst managing a complex technical estate and a large, talented team. One part of the role is seeing your strategic vision come to life, knowing you're directly enabling the success of the entire company, and building a world-class operations function. View
Level 7 Director of Cybersecurity The Director of Cybersecurity is here to own a significant chunk of the security programme, driving its strategy and making sure the team is actually protected against the bad guys. You'll be the one who looks at the big picture, figures out where the biggest risks are, and then builds the teams and systems to tackle them head-on. This isn't about just keeping the lights on; it's about transforming how the team approach security across the business. Your work directly impacts the reputation, the financial stability, and the ability to keep customer data safe. Get it right, and the team avoid those front-page breach headlines. Get it wrong, and it's a very bad day for everyone. The work can involve balancing robust security with the need for the business to move fast. One part of the role is knowing you're building a resilient organisation that can withstand serious threats, and seeing your strategic decisions make a tangible difference. View
Level 7 Director of Data Analytics, Technical_roles The Director of Data Analytics, Technical, is responsible for defining and executing the multi-year data strategy for a significant business unit. You'll be the architect of how the team gather, analyse, and use data to make crucial decisions, driving transformation across the division. you're the person who ensures the data capabilities aren't just 'nice to have' but are absolutely central to the competitive edge. You'll work at the intersection of executive leadership and technical execution, translating ambitious business goals into tangible data programmes that deliver real value. When this role is done well, the team see significant improvements in operational efficiency, customer understanding, and revenue growth—the team is talking millions in impact. When it's not, the team risk making decisions based on gut feelings, losing market share, and watching the competitors pull ahead with smarter insights. The work can involve balancing long-term strategic vision with the immediate demands of a fast-moving business, all whilst managing a large, diverse team. One part of the role is seeing your data strategy directly shape the future of the organisation unit and build a truly data-driven culture. View
Level 7 Director of Data Engineering The Director of Data Engineering is responsible for defining and executing the data strategy for one of the core business units. This means you'll be building and leading multiple teams who are designing, building, and running all the big data platforms and pipelines. You'll sit right at the intersection of business strategy and technical execution, translating those big business goals into a robust, scalable data architecture that actually works. When this role is done well, the organisation unit has reliable, high-quality data available exactly when and where it needs it, enabling new products, optimising operations, and driving significant revenue. When it's not, the team is making decisions on bad data, wasting millions on inefficient systems, and losing competitive edge. The work can involve balancing cutting-edge technology with pragmatic, cost-effective delivery in a constantly evolving landscape. One part of the role is seeing your data strategy directly enable multi-million pound business outcomes and building a world-class team that delivers it. View
Level 7 Director of Data Governance The Director of Data Governance is here to define and drive the multi-year data governance strategy for a major business unit. You'll ensure the data assets are managed like the valuable resources they are, which directly impacts the regulatory standing, operational efficiency, and ability to use data for growth. You'll sit right at the intersection of business strategy and technical execution, translating complex legal and business requirements into practical, scalable data policies and controls. When this role is done well, the team will avoid hefty fines, make smarter decisions based on reliable data, and the teams won't waste countless hours trying to figure out which data they can actually trust. When it's not, well, expect regulatory headaches, wasted investments in analytics, and a general lack of confidence in the numbers. The work can involve balancing strict compliance with business agility, often in a complex, legacy environment. One part of the role is seeing your strategic vision transform how an entire business unit operates and performs. View
Level 7 Director of Data Platforms The Director of Data Platforms is responsible for defining and executing the multi-year strategy for all data persistence and integration within a key business unit. You'll own the entire lifecycle of the data, from how it's designed and stored to how it's moved and made available across the organisation. This role sits right at the intersection of business strategy and deep technical execution, meaning you'll be translating big business goals into concrete data architecture plans. When this role is done well, the data is reliable, secure, scalable, and cost-effective, directly enabling faster product development and smarter business decisions. When it's not, the team is looking at system outages, flawed analytics, spiralling cloud costs, and a general inability to react to market changes. The work can involve balancing the need for cutting-edge innovation with rock-solid stability, all while managing a large, diverse team and navigating complex organisational politics. The reward is seeing your vision for data come to life and directly impacting the company's growth and market position. View
Level 7 Director of Data Science The Director of Data Science is here to build and lead a high-performing team that turns raw data into tangible business value. You'll set the strategic direction for data science within a major business unit, making sure the models and insights actually move the needle on key objectives. It’s about translating complex business challenges into data science programmes and then making sure they get delivered, on time and with real impact. This role sits within the technical leadership, bridging the gap between deep technical capability and strategic business goals. You'll be the voice of data science at a senior level, championing its potential and ensuring it's properly integrated into everything the team do. When you do this well, the team will see significant improvements in operational efficiency, new revenue streams, and a much smarter way of making decisions across the business. If you don't, the team risk falling behind competitors, making expensive mistakes, and wasting valuable resources on projects that don't deliver. The work can involve balancing long-term strategic vision with the day-to-day realities of managing a large, diverse team and navigating organisational politics. One part of the role is seeing your team's work directly influence the company's direction and achieve measurable, multi-million-pound impact. View
Level 7 Director of Data Science & Mining The Director of Data Science & Mining is here to build and run a world-class (no, really, the team mean it) data capability that genuinely moves the business forward. You'll be setting the strategy for how the team find insights, build predictive models, and ultimately, make smarter decisions across the entire organisation. This role sits within the technical leadership, bridging the gap between raw data and commercial success. When you do this well, the team is making decisions based on solid evidence, spotting market opportunities before anyone else, and building products that customers actually want. Get it wrong, and the team is working without reliable information, wasting money, and losing ground to competitors. This can involve balancing long-term strategic vision with the urgent, day-to-day demands of a fast-moving business. One part of the role is seeing your teams' work directly impact the company's P&L and truly change the game. View
Level 7 Director of Data Strategy The Director of Data Strategy is here to define and drive the multi-year data vision, making sure the data assets are actually working for the team. You'll be the one building the roadmap for how the team collect, store, govern, and ultimately use data across the entire business unit, turning raw information into real competitive advantage. This role sits right at the intersection of business strategy and technical execution, translating ambitious goals into concrete data initiatives that deliver tangible value. When you get this right, the team will see better products, happier customers, and a healthier bottom line. Get it wrong, and the team is just collecting expensive digital dust, missing opportunities and making uninformed bets. This can involve navigating the politics and legacy systems while still pushing for innovation. One part of the role is seeing your strategy directly transform how the team operate and grow. View
Level 7 Director of Engineering The Director of Engineering is responsible for driving the technical vision, strategy, and execution across a significant business unit or product portfolio. You'll ensure the engineering efforts are tightly connected to the company's overarching commercial objectives, translating high-level business needs into actionable technical roadmaps and ensuring the team deliver on them. This means balancing innovation with stability, and making sure the teams have what they need to succeed. You'll sit at the intersection of executive leadership and the day-to-day engineering teams, acting as a crucial bridge. You're the one who makes sure the technical strategy for your area supports the market position and growth, while also protecting the technical foundations. When this role is done well, the team see exceptional product delivery, highly engaged teams, and a robust, scalable platform that directly contributes to the revenue and customer satisfaction. If it's not done well, the team risk falling behind competitors, losing key talent, and struggling with technical debt that slows the team down. The work can involve navigating complex technical decisions, managing a diverse group of stakeholders, and continuously adapting to market shifts while maintaining team morale and productivity. It's not for the faint-hearted. One part of the role is seeing your strategic decisions come to life, building incredible products, and watching your teams grow and thrive under your leadership. it's pretty satisfying when a multi-year plan you've championed finally hits the market and makes a real difference. View
Level 7 Director of Global Infrastructure The Director of Global Infrastructure is here to shape and deliver the entire technology infrastructure strategy for the next 1-2 years. You'll manage multiple teams, overseeing everything from the cloud platforms and network architecture to the security posture and disaster recovery plans. you're accountable for keeping the lights on, securely, and efficiently, across the global operations. This role sits within the technical delivery, translating business needs into robust, scalable infrastructure solutions. You'll work closely with product development, security, and operations, making sure everyone's on the same page about how the tech foundations are built and run. When you do this job well, the systems are rock-solid, the cloud spend is optimised, and the engineers can build faster because the underlying platform just works. Get it wrong, and the team is looking at outages, security breaches, and ballooning costs, it impacts everything. This can involve balancing aggressive growth with bulletproof stability and tight budgets. One part of the role is you get to build the future of the technical capabilities, knowing your decisions directly enable millions of customer interactions every day. View
Level 7 Director of Global IT Service Delivery The Director of Global IT Service Delivery is responsible for defining and driving the worldwide IT service strategy, making sure the technology actually works for the people and the customers. Day-to-day, you'll be leading a team of managers, setting the direction for how the team deliver support, manage incidents, and generally keep the tech estate running smoothly across all the regions. You'll work at the intersection of the organisation units and the core IT functions, translating what the business needs into concrete service offerings and making sure the team is delivering on the promises. When you get this right, the colleagues can do their jobs without tech headaches, the customers get a seamless experience, and the organisation runs like a well-oiled machine. If it's not done well, the team is looking at frustrated employees, lost revenue, and a serious hit to the reputation. The big challenge here is balancing the need for rock-solid reliability with the constant pressure to innovate and cut costs, all while managing a diverse global team and a complex tech landscape. One part of the role is seeing your strategic decisions directly improve how thousands of people work and how the organisation performs on a global scale. It's about building a service delivery function that's truly world-class, not just in theory, but in practice. View
Level 7 Director of Global Network Infrastructure The Director of Global Network Infrastructure is responsible for defining and executing the multi-year strategy for the worldwide network and telecommunications. You'll ensure the connectivity is robust, secure, and scalable, directly supporting the organisation growth and operational efficiency. This isn't just about keeping the lights on; it's about proactively shaping the digital future. Day-to-day, you'll be balancing long-term strategic planning with the immediate demands of a global operation. You'll work closely with the C-suite, translating complex technical needs into clear business cases that secure significant investment. When this role is done well, the global operations run seamlessly, the customers experience flawless service, and the team is always ahead of the curve on new technologies. If it's done poorly, the team face outages, security breaches, and a network that becomes a bottleneck, not an enabler. The challenge? You're managing a critical utility that's invisible when it works, but under intense scrutiny when it doesn't. One part of the role is seeing your strategic vision come to life, knowing you've built the foundation for the company's success, and leading a truly impactful global team. View
Level 7 Director of Global Security The Director of Global Security is responsible for defining and driving the multi-year security strategy across the organisation. You'll manage a diverse group of security teams, making sure they're all pulling in the same direction to protect the assets. This role sits right at the intersection of executive leadership's vision and the day-to-day reality of cyber threats, translating board-level concerns into practical security programmes. When you do this well, the team avoid major breaches, maintain customer trust, and keep the regulatory bodies happy. If you don't, well, the consequences can be pretty dire, think significant financial loss, reputational damage, and a very unhappy board. The work can involve balancing cutting-edge defence with business enablement, often with limited resources. One part of the role is knowing you're genuinely protecting the company from very real, very sophisticated threats. View
Level 7 Director of Global Security Architecture The Director of Global Security Architecture is responsible for defining, building, and governing the security architecture strategy across all international business units. You'll lead a team of talented architects, setting the multi-year roadmap and making sure the security designs actually work in practice, not just on paper. This role directly impacts the ability to operate globally without falling foul of complex regulations or becoming a target for sophisticated attackers. When this role is done well, the organisation can expand into new markets confidently, knowing the data is safe and the team is compliant with local laws. When it's not, the team face significant fines, reputational damage, and potentially crippling breaches. The work can involve balancing aggressive business growth with an ever-evolving threat landscape and a patchwork of international regulations. One part of the role is you get to build a genuinely world-class security programme that protects millions of customers and billions in assets. View
Level 7 Director of Global Security Operations As the Director of Global Security Operations, you'll be the one shaping how the team defend ourselves against cyber threats across the world. Day-to-day, that means setting the strategy for the incident response, security operations centre (SOC), and vulnerability management programmes. You'll make sure the teams have the tools, training, and processes they need to protect the team, no matter where the attack comes from. This role sits within the cyber defence, translating the CISO's vision into actionable, global programmes. When you get this right, the organisation can operate confidently, knowing the team is resilient to even the most sophisticated attacks. If it goes wrong, well, the impact could be significant, from regulatory fines to reputational damage and serious financial losses. The work can involve balancing proactive defence with reactive incident handling, all while managing a large, distributed team and a substantial budget. The reward is knowing you're protecting thousands of employees and millions of customers, safeguarding the entire operation. View
Level 7 Director of Immersive Technologies The Director of Immersive Technologies is responsible for defining and driving the overall technical strategy and execution for the immersive (XR) product portfolio within a specific business unit. You'll own the technical vision, ensuring the virtual and augmented reality solutions are not only cutting-edge but also scalable, performant, and aligned with the commercial objectives. You'll work at the intersection of deep technical expertise and strategic business planning, translating market opportunities and user needs into a robust, deliverable technology roadmap. When this role is done well, the team will be launching industry-leading immersive products that genuinely transform how the customers interact with the services, driving significant revenue and market share. When it's not, the team will be stuck building expensive tech demos that never see the light of day, or worse, delivering experiences that are buggy, uncomfortable, and fail to meet user expectations. The work can involve balancing ambitious innovation with pragmatic delivery, managing a complex technical landscape, and constantly proving the ROI of immersive tech. The reward is seeing your strategic vision come to life, leading a talented team, and truly shaping a nascent but rapidly growing industry. View
Level 7 Director of Immersive Technology The Director of Immersive Technology is here to define and drive the multi-year strategy for all things XR. You'll be building and leading the entire immersive tech function, making sure the team is not just dabbling in VR or AR, but actually transforming how the team operate and serve the customers. This means you'll own the vision, the roadmap, and the budget for what will likely become a critical part of the organisation. This role sits right at the intersection of long-term R&D and immediate business needs. You'll be translating ambitious ideas about spatial computing into concrete, deliverable programmes that genuinely move the needle for the organisation unit. When you do this well, the team will be seen as a market leader, delivering innovative products and solutions that fundamentally change how people work or engage with the team. If it's not done well, the team will burn through significant capital on 'science projects' that never see the light of day, losing competitive advantage and wasting precious resources. The challenge? You're operating in a rapidly evolving space where the hype often outstrips reality, and you'll need to make tough calls on where to invest, what to kill, and how to convince the wider business that this isn't just a fad. One part of the role is pretty unique: you get to build something truly new, lead a brilliant team, and genuinely shape the future of the organisation’s interaction with immersive technology. View
Level 7 Director of Information Security The Director of Information Security is responsible for defining, building, and running the entire security programme for a key business unit. This means everything from incident response to compliance, cloud security to identity management. You'll be the ultimate guardian, making sure the team can operate safely and grow without unnecessary risk. You'll work at the intersection of business strategy and technical execution, translating complex cyber threats into clear business risks and driving the necessary investments to mitigate them. When this role is done well, the organisation unit operates securely, the team maintain customer trust, and the team meet all the regulatory obligations without a hitch. When it's not, well, the consequences can be pretty severe, think reputational damage, significant financial losses, and regulatory fines. The work can involve balancing robust security with business agility; you can't just say 'no' to everything. The reward is the immense satisfaction of knowing you're protecting a vital part of the business, building a strong team, and making a real difference every single day. View
Level 7 Director of Infrastructure The Director of Infrastructure is responsible for defining and driving the multi-year strategy for all the IT infrastructure, which directly impacts the operational resilience, security posture, and overall business agility. You'll work at the intersection of technical strategy and organisational leadership, translating complex technical requirements into clear roadmaps that the board can get behind. When this role is done well, the systems are reliable, secure, and ready for future growth, enabling the entire company to operate without a hitch. When it's not, the team is facing outages, security breaches, and a frustrated workforce. The work can involve balancing cutting-edge innovation with rock-solid stability and managing a significant budget. The reward is seeing your strategic vision come to life and knowing you're the bedrock of the entire operation. View
Level 7 Director of International Data Science The Director of International Data Science is here to drive significant business transformation for a specific international unit (say, EMEA or APAC) using data and advanced analytics. You'll own the data science strategy for that region, making sure it aligns with the overall company vision and, crucially, delivers real commercial value. This isn't about running individual models; it's about building the capability, the teams, and the strategic roadmap that lets data science shape multi-million-pound decisions. Your work directly impacts the business unit's P&L, market position, and long-term growth. If you do this well, your business unit will be making smarter, faster, and more profitable decisions than the competition. If you don't, well, the team will be playing catch-up, missing market shifts, and probably losing revenue. The challenge? Navigating complex international markets, disparate data sources, and often, significant cultural differences while building a high-performing, globally aligned data science function. One part of the role is seeing your strategic vision translate into tangible business success and a truly empowered, impactful team. View
Level 7 Director of IT The Director of IT is responsible for driving the overall technology strategy and operational excellence across the business. You'll oversee all aspects of the IT infrastructure, service delivery, and security, making sure everything runs smoothly and securely. This role sits right at the intersection of business strategy and technical execution, translating the company's vision into a robust, scalable, and resilient technology environment. When this role is done well, the organisation units have the reliable, secure, and performant tech they need to hit their targets, and the team is ready for whatever the future throws at the team. When it's not, the team is facing outages, security breaches, and a frustrated workforce. The work can involve balancing innovation with stability, and constantly justifying investment in what often feels like an invisible but essential function. The reward is seeing the company grow and knowing your team's work is the bedrock of that success. View
Level 7 Director of IT Operations The Director of IT Operations is responsible for setting the multi-year strategy for the infrastructure and operations, making sure the team is not just reacting to problems but preventing them. You'll oversee a significant part of the technology stack, from the cloud platforms to the network and end-user support, ensuring it all works seamlessly. When this role is done well, the systems are reliable, secure, and cost-effective, allowing the business to innovate without worrying about technical hiccups. If it's not, the team is facing outages, security breaches, and ballooning costs, which nobody wants. The work can involve balancing legacy systems with new technologies, managing a diverse team, and making sure the operational spend delivers real value. One part of the role is you'll build a resilient, high-performing operational function that directly enables the company's success and growth. View
Level 7 Director of IT Service Delivery The Director of IT Service Delivery owns the entire service management function for a significant business unit or across the enterprise. This means you're accountable for making sure the IT services are always available, perform well, and actually meet the needs of the business, not just some technical spec. You'll be the one setting the strategy, building the teams, and making the tough calls when things go wrong. This role sits within the operations, translating what the business needs into concrete service delivery plans and then making sure those plans actually happen. You'll work at the intersection of the technical teams, the organisation unit leaders, and the customers, ensuring everyone's on the same page about service quality and expectations. When you do this job well, the systems just work. The customers are happy, the organisation units hit their targets, and the team is seen as a reliable partner. If it's not done well, well, that's when you get the 3 AM calls, angry customers, and lost revenue. The work can involve balancing relentless operational excellence with strategic transformation. One part of the role is seeing your teams deliver truly resilient services that power the entire organisation. View
Level 7 Director of Machine Learning The Director of Machine Learning is responsible for defining and driving the overall ML strategy and roadmap for a significant business unit. You'll lead multiple teams of talented ML engineers and data scientists, ensuring they're building robust, scalable, and impactful machine learning solutions that directly address the most pressing business challenges. This role sits right at the intersection of business strategy, cutting-edge technology, and people leadership, translating ambitious goals into actionable technical programmes. When this role is done well, the team see significant improvements in operational efficiency, customer experience, and new revenue streams, all powered by intelligent systems. When it's not, the team risk falling behind competitors, wasting considerable investment on projects that don't deliver, and losing the top ML talent. The work can involve balancing long-term strategic vision with immediate business needs, navigating technical complexities, and building a high-performing, engaged team. One part of the role is seeing your vision come to life, transforming how the team operate, and building a world-class ML capability that makes a tangible difference to the customers and the bottom line. View
Level 7 Director of Machine Learning Engineering The Director of Machine Learning Engineering is here to define, build, and scale the entire ML platform, which directly impacts the ability to innovate and deliver customer value. You'll sit squarely at the intersection of technical vision and business strategy, translating ambitious company goals into a concrete, executable ML engineering roadmap. In practice, this means you're responsible for everything from how the team train and deploy models globally to how the team keep them running reliably and cost-effectively. When this role is done well, the ML capabilities become a true competitive advantage, driving significant revenue uplift and operational efficiency. When it's not, the team risk falling behind competitors, wasting millions on inefficient infrastructure, and failing to deliver on critical product features. The work can involve balancing cutting-edge innovation with rock-solid stability and pragmatic business delivery, all while managing a growing, diverse organisation. One part of the role is seeing your strategic vision transform the business and empower hundreds of engineers and data scientists to do their best work. View
Level 7 Director of ML Operations As the Director of ML Operations, you'll be the person ultimately accountable for the smooth running of all the production machine learning systems. This means you're not just fixing things when they break, but building the systems, processes, and teams that prevent things from breaking in the first place. You'll set the strategic direction for how the team monitor, support, and scale the ML models, ensuring they deliver consistent value to the business. if the models aren't working, it's your problem to solve—or rather, to ensure your teams solve. This role sits within the technical operations, bridging the gap between cutting-edge ML development and rock-solid production stability. You'll translate complex technical challenges into clear business risks and opportunities for the C-suite, while also diving deep with your teams to tackle the trickiest operational issues. When this role is done well, the ML products are incredibly reliable, the customers are happy, and the engineers can focus on innovation instead of firefighting. When it's not, the team lose revenue, damage the reputation, and the teams burn out. The work can involve immense, balancing long-term strategic vision with immediate operational demands, often under pressure. One part of the role is seeing your operational strategy directly impact the company's bottom line and knowing you've built a world-class team. View
Level 7 Director of Network Architecture The Director of Network Architecture is here to define, build, and oversee the strategic direction of the entire network infrastructure, making sure it’s ready for whatever the business throws at it. You'll be the ultimate owner of the network's health, performance, and security, directly influencing the ability to deliver services and grow. This role sits right at the intersection of business strategy and deep technical execution, bridging the gap between what the customers need and what the network can deliver. When you get this right, the organisation runs like a dream, applications are fast, data flows smoothly, and outages are practically non-existent. Get it wrong, and the team is looking at major downtime, security breaches, and a very unhappy board. The challenge? You're dealing with immense complexity, legacy systems, and constant pressure to innovate while keeping everything stable. One part of the role is you get to build something truly foundational that impacts every single employee and customer, seeing your vision come to life at scale. View
Level 7 Director of Network Architecture & Operations The Director of Network Architecture & Operations is here to drive the network strategy, making sure it supports the organisation goals for the next three to five years. You'll lead a substantial team of network managers and architects, translating high-level business needs into tangible, secure, and scalable network solutions. When you get this right, the organisation units can move faster, launch new products without a hitch, and the customers enjoy seamless, reliable services. Get it wrong, and the team is looking at crippling outages, security breaches, and ballooning costs that hold the team back. The challenge? Balancing cutting-edge innovation with rock-solid stability and tight budgets. One part of the role is seeing your architectural vision come to life and directly impacting the company's bottom line and market position. View
Level 7 Director of Network Engineering The Director of Network Engineering is responsible for defining, building, and running the entire global network infrastructure. This means everything from the core data centre networks to the office Wi-Fi and the connections to the cloud platforms. You'll set the strategic direction, ensuring the network is robust, secure, and ready for whatever the business throws at it next, whether that's a new product launch or expanding into a new country. When this role is done well, the network is a competitive advantage; it's reliable, fast, and enables new business capabilities without a hitch. When it's not, the team face outages, security breaches, and serious business disruption, costing the team millions and damaging the reputation. The work can involve balancing cutting-edge innovation with rock-solid stability, all while managing a significant budget and a diverse team. The reward is seeing your strategic vision come to life, knowing you've built the backbone that keeps the entire operation running and growing. View
Level 7 Director of Network Infrastructure The Director of Network Infrastructure is here to define and deliver the organisation’s entire network strategy, making sure it's robust, secure, and ready for whatever the business needs next. You'll be the ultimate authority on how the network is built, how it operates, and how it evolves over the next three to five years. This isn't about configuring individual routers anymore; it's about setting the direction for a critical piece of the technology estate, ensuring it directly supports the organisation goals and keeps the team competitive. Day-to-day, you'll be juggling strategic planning, managing a large team (including other managers), and ensuring the network can scale without falling over. You'll also be the one presenting to the board, explaining complex technical strategies in plain English, and defending your budget. When this role is done well, the network is invisible—it just works, reliably and securely, enabling every single business function. If it's done poorly, the team is looking at significant downtime, security breaches, and a serious hit to the reputation and bottom line. The challenge? Balancing cutting-edge innovation with rock-solid stability and cost-efficiency. One part of the role is seeing your vision come to life, building a world-class network, and leading a fantastic team. View
Level 7 Director of Network Operations The Director of Network Operations is here to make sure the network is always on, always performing, and always ready for what's next. You'll be the one setting the vision for how the network infrastructure evolves, making sure it supports the organisation goals, not just supports the work. Day-to-day, that means balancing strategic planning with making sure the operational teams have what they need to deliver. You're the bridge between the technical details and the wider business strategy, translating complex network needs into clear business outcomes. When you do this job well, the network is a competitive advantage: reliable, secure, and agile. If it's not done well the business grinds to a halt, customers get frustrated, and the team lose money. The work can involve staying ahead of the curve, predicting future demands, managing massive budgets, and making tough calls on technology investments. One part of the role is you get to build and run a critical piece of infrastructure that genuinely enables thousands of people and millions in revenue, seeing your strategic decisions come to life and knowing you're keeping the whole show running. View
Level 7 Director of Platform Engineering As the Director of Platform Engineering, you'll be the driving force behind the cloud infrastructure and automation strategy. This means you're responsible for building, maintaining, and evolving the foundational platforms that all the product teams rely on to deliver value to customers. You'll lead multiple teams, setting the technical direction and ensuring the systems are robust, scalable, and cost-effective. Truth is, this role sits within the technical operations, bridging the gap between high-level business goals and the nitty-gritty of cloud architecture. You'll be translating strategic objectives into actionable engineering programmes, making sure the tech stack can keep up with the ambitious growth plans. When this role is done well, the engineering teams can ship features faster, the systems rarely go down, and the cloud spend is optimised. When it's not, well, deployments become a nightmare, outages are frequent, and the cloud bill spirals out of control. The work can involve balancing innovation with stability, and constantly adapting to new technologies while managing legacy systems. One part of the role is seeing your strategic decisions directly enable the entire company to succeed and grow. View
Level 7 Director of Security Operations As the Director of Security Operations, you'll be the strategic brain behind the cyber defence. Day-to-day, that means defining the vision for the Security Operations Centre (SOC) and Incident Response (IR) teams, making sure they're equipped and ready to face any threat. You'll manage a significant budget and a team of managers, driving the overall capability and performance of the security operations. This role directly impacts the ability to keep the business running, protecting the customers, data, and reputation from increasingly sophisticated cyber threats. When you get this right, the detection times shrink, the response is slick, and the team prevent major breaches before they even happen. Get it wrong, and the team is looking at significant financial losses, reputational damage, and regulatory fines. The work can involve balancing proactive strategic investment with reactive incident management, all while navigating a constantly evolving threat landscape and securing the necessary resources. One part of the role is knowing you're at the forefront of protecting a major organisation, building a world-class team, and making a tangible difference to the security posture. View
Level 7 Director of Statistics & Analytics The Director of Statistics & Analytics is here to shape how a major business unit—say, the entire product portfolio or a key market segment—uses data to make smart choices. You'll lead a team of managers and senior analysts, making sure their work isn't just technically brilliant, but also deeply connected to the commercial goals. You'll sit at the intersection of the technical capabilities and the organisation strategy, translating complex analytical possibilities into tangible business outcomes that the C-suite cares about. When you do this job well, the team will see the products get better faster, the marketing spend become more efficient, and the overall business performance improve by millions of pounds. If it's not done well, the team risk making poor strategic bets, wasting resources, and losing market share because the team is not listening to what the data is telling the team. This can involve balancing cutting-edge analytical ambition with pragmatic business realities—and sometimes, convincing very senior people to trust the numbers over their gut. But the reward? You'll genuinely shape the future direction of the organisation, seeing your team's work directly impact the success on a massive scale. View
Level 7 Director, 3D Modelling for AR/VR The Director, 3D Modelling for AR/VR, defines and owns the overarching visual style, quality bar, and artistic vision for the entire immersive product portfolio. You'll drive multi-year transformation initiatives, shaping how the team create and deliver compelling 3D content that truly stands out. This role sits at the intersection of creative vision, technical execution, and business strategy, translating market opportunities into tangible, groundbreaking AR/VR experiences. When this role is done well, the products become industry benchmarks for visual fidelity and user engagement, directly contributing to market leadership and brand recognition. When it's not, the team risk falling behind competitors, delivering sub-par experiences that fail to capture user imagination. The work can involve balancing ambitious creative goals with the brutal technical constraints of real-time immersive platforms, all while managing a large, diverse team. One part of the role is seeing your strategic vision come to life in products that genuinely delight millions of users and redefine what's possible in AR/VR. View
Level 7 Director, AI & Data Science The Director, AI & Data Science is here to drive the multi-year AI transformation for a significant business unit. You'll set the strategic direction, build the teams, and ensure the AI models don't just work in a lab, but actually deliver tangible value to the customers and the bottom line. This role sits right at the intersection of business strategy, cutting-edge research, and robust engineering, translating ambitious goals into actionable AI programmes. When this role is done well, the team will see significant new revenue streams, optimised operations, and a genuinely smarter business. If it's not, the team will fall behind competitors, waste millions on projects that go nowhere, and struggle to attract top talent. The work can involve immense: you're navigating complex technical landscapes, managing diverse teams, and influencing senior leaders who might not speak 'AI'. One part of the role is seeing your vision come to life, shaping the future of the company, and building a world-class team that genuinely makes a difference. View
Level 7 Director, Analytics Enablement The Director, Analytics Enablement is here to make sure the data actually gets used, and used well, across the entire organisation. You'll own the strategy for how the organisation users interact with, understand, and trust the analytics platforms and data. you're the champion for data literacy and self-service, making sure the investment in data isn't just for a few analysts, but for everyone. You'll lead the teams that support the users, build out the knowledge base, and generally make data less scary and more accessible. When this role is done well, the organisation units will be making decisions faster and with more confidence, because they know they're looking at the right numbers. If it's not, the team will see low adoption of the expensive BI tools, constant firefighting, and a general distrust in the 'official' numbers, which means the team is essentially working without reliable information. The work can involve balancing technical excellence with genuine user empathy, and getting different departments to agree on what 'good data' even means. One part of the role is seeing your vision translate into a company that truly runs on data, making smarter moves every single day. View
Level 7 Director, Analytics Engineering The Director of Analytics Engineering is here to define and execute the data strategy for a major business unit, ensuring the team is building a data platform that truly drives value. You'll be the one making sure the data infrastructure is robust, scalable, and actually useful for the entire organisation. This isn't just about managing a team; it's about shaping how the team use data to win. You'll work at the intersection of executive leadership, technology, and business operations, translating high-level company goals into concrete, actionable data initiatives that deliver real results. When this role is done well, the organisation unit makes faster, smarter decisions, the data teams are highly productive, and the data platform is a competitive advantage. When it's not, the team is working without reliable information, making costly mistakes, and the teams are bogged down in data chaos. The work can involve balancing long-term strategic vision with the urgent, day-to-day demands of a fast-growing business, all while managing a large, diverse team. One part of the role is seeing your data strategy directly impact the bottom line and transform how a significant part of the company operates. View
Level 7 Director, Data Platform & Reliability The Director, Data Platform & Reliability, owns the strategic vision and execution for the entire data platform, making sure it's not just functional but genuinely reliable and scalable. You'll be the one shaping how the team build, maintain, and govern the data infrastructure, directly influencing the organisation strategy and market position. This means you're not just fixing problems; you're preventing them at an organisational level. Your work sits at the intersection of engineering excellence, business strategy, and operational resilience. You'll translate complex business needs into a robust data architecture, ensuring that every piece of data the team use is trustworthy. When this role is done well, the organisation makes smarter, faster decisions, and the team can launch new products with confidence, knowing the data foundation is solid. If it's not, the team risk significant financial losses, reputational damage, and a complete breakdown in trust across the organisation. The challenge? You're dealing with immense complexity, legacy systems, and often conflicting priorities from different parts of the business. One part of the role is seeing your strategic vision come to life, building a world-class data capability, and knowing you're enabling the entire company to succeed. View
Level 7 Director, Data Platform Engineering The Director, Data Platform Engineering is responsible for shaping and delivering the strategic roadmap for the entire global data platform. You'll lead multiple engineering teams, making sure the team is building scalable, reliable, and cost-effective data solutions that actually deliver value to the business. This isn't just about keeping the lights on; it's about anticipating future needs and driving innovation. Your work will sit at the intersection of deep technical architecture and broad business strategy, translating complex data requirements into actionable engineering programmes. You'll be the one making the big calls on technology choices, vendor partnerships, and how the team organise the teams to get things done. When this role is done well, the organisation units have the timely, accurate data they need to make smart decisions, the cloud costs are optimised, and the engineers are thriving. When it's not, the team is looking at data outages, spiralling costs, missed business opportunities, and a frustrated engineering team. The work can involve balancing technical excellence with real-world business constraints and constant change. The reward is seeing your strategic vision come to life and truly moving the needle for the entire organisation. View
Level 7 Director, ESG Data & Analytics As the Director, ESG Data & Analytics, you'll own the entire data strategy for the sustainability efforts. This means defining how the team collect, process, and report on everything from carbon emissions to supply chain ethics, ensuring it's all rock-solid and audit-ready. You'll lead a substantial team, setting the technical vision and making sure the data infrastructure can handle the ever-growing demands of regulators, investors, and the own ambitious sustainability goals. This role sits right at the intersection of the technical capabilities and the corporate strategy. You'll translate high-level business objectives into a concrete data roadmap, building the foundational systems that allow the team to measure, manage, and ultimately reduce the environmental footprint and improve the social impact. When this role is done well, the team will have a single, undeniable source of truth for the ESG performance, giving the team credibility with stakeholders and enabling truly impactful business decisions. When it's not, the team risk regulatory fines, reputational damage, and failing to meet the climate commitments. The work can involve immense—it's a rapidly evolving field with messy data and high stakes. One part of the role is seeing your work directly contribute to a more sustainable future, building a world-class data function from the ground up. View
Level 7 Director, Global Analytics & Insights The Director, Global Analytics & Insights, is here to drive the multi-year transformation of the analytics capabilities across the entire business unit. You'll be setting the direction for how the team collect, analyse, and act on data, making sure it all ties back to the overarching company goals. This isn't about running reports; it's about building a data-driven culture and making sure the insights actually move the business forward. You'll sit right at the intersection of business strategy and technical execution, often having to bridge the gap between what the board wants and what the technical teams can realistically deliver. When this role is done well, the team will see a measurable uplift in business performance, think better customer retention, more efficient operations, and clearer strategic decisions. If it's not done well, the team risk making decisions based on gut feelings, losing market share, and wasting millions on initiatives that don't land. The work can involve immense: you're dealing with legacy systems, diverse global teams, and constantly evolving market demands. The reward, however, is seeing your vision come to life, genuinely transforming how a large organisation operates, and knowing your work directly impacts the company's P&L, often in the multi-million-pound range. View
Level 7 Director, Global IT Service Delivery The Director, Global IT Service Delivery, is here to define and drive the entire IT service management strategy across the globe. You'll be the one making sure the IT services are not just running, but running brilliantly, consistently, and cost-effectively for every single user, no matter where they are. This role sits within the IT operations, acting as the bridge between the technical teams, the organisation units, and even the board. You're translating complex technical realities into clear business outcomes, making sure everyone understands what's happening and why. When you do this job well, the organisation units feel truly supported, incidents are rare and resolved quickly, and the IT costs are optimised without cutting corners on quality. when it's not done well, the entire company grinds to a halt, productivity plummets, and the reputation takes a real hit, no pressure, then! This can involve balancing the need for rock-solid stability with the constant demand for innovation and new features, all while managing a massive, distributed team and complex vendor relationships. One part of the role is you get to build and lead a truly world-class IT service organisation, seeing your strategic vision come to life and directly impacting the productivity of thousands of colleagues. View
Level 7 Director, Global Network Infrastructure The Director, Global Network Infrastructure is responsible for defining and driving the multi-year strategy for the entire international telecoms network. This means everything from the subsea cables connecting continents to the routing protocols that keep the data flowing, all while making sure the team is ready for whatever the future throws at the team. You'll sit within the technical operations, making sure the network isn't just a cost centre, but a genuine business enabler. When you get this right, the services are fast, reliable, and cost-effective, giving the team a real edge in the market. If you don't, well, that's when you see headlines about outages and lost revenue. The work can involve balancing cutting-edge innovation with rock-solid stability and managing a massive budget. One part of the role is seeing your strategic vision translate into tangible business growth and a network that genuinely makes a difference. View
Level 7 Director, Infrastructure As the Director, Infrastructure, you'll be the driving force behind the entire infrastructure strategy for a key business unit. This means you're not just managing servers and storage; you're setting the multi-year vision for how the team build, scale, and secure the foundational technology. You'll be responsible for a hefty budget, making sure every pound spent delivers real value and keeps the team ahead of the curve. This role sits right at the intersection of business strategy and technical execution. You'll translate high-level company goals into concrete infrastructure roadmaps, making sure the tech can handle growth, new products, and changing market demands. if you get this right, the organisation runs smoothly, the customers are happy, and the team can innovate quickly. If you get it wrong, well, the team is talking about major outages, security breaches, and a significant hit to the bottom line. The work can involve balancing current operational stability with future strategic needs, all while managing a large, diverse team and a complex vendor ecosystem. One part of the role is you get to build something truly impactful, see your strategic decisions come to life, and lead a team that's critical to the company's success. It's about leaving a lasting mark on the technical landscape. View
Level 7 Director, International Security Architecture The Director, International Security Architecture, is responsible for defining and driving the global security architecture strategy, ensuring the systems and data are protected across all international operations. You'll sit right at the intersection of business strategy, legal compliance, and deep technical design, translating overarching business goals into secure-by-design principles that engineering teams can actually implement. When this role is done well, the team can launch new products and expand into new markets quickly and securely, without nasty surprises from regulators or attackers. When it's not, the team risk multi-million pound fines, reputational damage, and losing customer trust. The work can involve balancing global consistency with local regulatory nuances and the sheer pace of business change. One part of the role is seeing your strategic vision protect millions of customers and enable significant company growth. View
Level 5 Director, ML Operations The Director, ML Operations is responsible for setting the strategic direction, managing the budget, and defining the roadmap for the entire MLOps function across multiple regions or a major business unit. you'll be the one making sure the machine learning investments actually deliver value, not just cool tech. You'll sit right at the intersection of the core business strategy and deep technical execution, translating ambitious AI goals into a tangible, operational reality. When this role is done well, the team will see a significant increase in how quickly the team can get new, impactful models into the customers' hands, all while keeping costs in check and ensuring everything's robust. If it's not, the team risk falling behind competitors, wasting millions on undelivered potential, and frustrating the data science teams to no end. The work can involve balancing long-term strategic vision with the immediate operational realities and technical debt. One part of the role is you'll be building a capability that genuinely transforms the organisation and sets the team up for future success. View
Level 7 Director, Threat Detection & Response As the Director of Threat Detection & Response, you'll be the one shaping how the team find and react to cyber threats across the entire company. This means you're not just managing a team; you're defining the strategy, picking the right tools, and making sure the team has got the people and processes in place to defend against increasingly sophisticated attacks. When you do this well, the systems stay secure, the data is protected, and the organisation keeps running without major disruption. Get it wrong, and the team is looking at significant financial losses, reputational damage, and potentially regulatory fines. This can involve staying ahead of attackers who are constantly evolving, often with state-level resources. One part of the role is knowing you're at the forefront of protecting a major organisation from real-world threats. View
Level 3 Edge Security Engineer The Edge Security Engineer is responsible for independently managing the day-to-day health and security of the edge protection systems. This means you'll be the one making sure the Web Application Firewalls (WAFs), Content Delivery Networks (CDNs), and DDoS mitigation services are doing their job, keeping the online services safe from attack and performing well. You'll sit right at the intersection of network operations and application development, translating security policies into practical configurations that protect the users and data. When you do this job well, the customers won't even notice the constant barrage of attacks the team face daily, they'll just have a fast, secure, and reliable experience. If things go wrong, though, the team could be looking at website outages, data breaches, or even a full-blown DDoS attack taking the team offline. The work can involve that you're always on the defensive, reacting to new threats while also trying to proactively harden the defences. One part of the role is the satisfaction of knowing you're protecting millions of users and keeping the business online, especially when you successfully fend off a serious attack. It’s a bit like being a digital superhero, just without the cape (and usually at 3 AM). View
Level 3 EHR Integration Engineer The EHR Integration Engineer is responsible for independently building, testing, and supporting moderately complex data interfaces that connect the Electronic Health Record (EHR) systems with other clinical and administrative applications. You'll be the one making sure patient demographics, lab results, and appointment schedules flow smoothly, which directly impacts patient safety and operational efficiency. You'll work at the intersection of the IT operations and clinical teams, translating their needs into actual working data flows that doctors, nurses, and administrators use every single day to make critical decisions. When this role is done well, the data moves seamlessly, reducing manual errors and speeding up patient care. Think quicker access to lab results or fewer delays in patient admissions. When it's not, you're looking at frustrated clinicians, delayed treatments, and potentially serious patient safety issues. The work can involve dealing with legacy systems, ambiguous vendor specifications, and the sheer complexity of healthcare data. One part of the role is seeing your work directly improve how healthcare is delivered, making a tangible difference to patients and staff. View
Level 3 Embedded Linux Engineer The Embedded Linux Engineer is responsible for bringing up and maintaining the Linux operating system on the custom hardware. You'll be diving deep into the kernel, bootloaders, and device drivers, making sure everything plays nicely together. You'll work at the intersection of hardware design and application software, translating hardware specifications into robust Linux support that the product teams use to build exciting new features. When this role is done well, the devices boot quickly, run stably, and reliably communicate with all their sensors and radios, letting the product developers focus on the cool stuff. When it's not, well, nothing works, and the team is stuck. The work can involve dealing with the unpredictable nature of hardware and the sheer complexity of the Linux kernel itself. The reward is seeing your work power a tangible product that customers actually use, knowing you're the one who made it all possible. View
Level 4 Engineering Manager The Engineering Manager is responsible for the health, performance, and delivery of a dedicated software engineering team. You'll spend your days supporting your team, clearing blockers, and making sure they're building the right things, the right way. This role sits squarely between the technical execution of your engineers and the strategic needs of the product and business teams. You're the bridge, really. When this role is done well, your team will be shipping valuable features consistently, with minimal bugs, and everyone will feel supported and challenged. When it's not, you'll see missed deadlines, high engineer turnover, and a lot of frustration. The work can involve balancing the long-term health of the system and your people with the constant pressure to deliver new features. One part of the role is seeing your team grow, succeed, and build something genuinely impactful. View
Level 3 Enterprise Architect The Enterprise Architect is responsible for owning the end-to-end technical architecture for significant projects or specific systems, which directly impacts the ability to deliver new products and services reliably and efficiently. You'll work at the intersection of business strategy and technical execution, translating fuzzy business requirements into concrete, implementable technical designs that the development teams can build. When this role is done well, the systems are stable, scalable, and cost-effective, and the team can launch new features without breaking existing ones. When it's not, the team end up with siloed systems, spiralling costs, and a lot of technical debt that slows everyone down. The work can involve balancing the ideal, future-proof architecture with the immediate needs of a project and the realities of budget and existing systems. The reward is seeing your designs come to life, solving genuine business problems, and knowing you've built something that will last. View
Level 3 Firmware Engineer The Firmware Engineer is here to take ownership of specific features and device drivers, making sure the products function reliably and efficiently. You'll be the one who translates a hardware schematic and a product requirement into working, robust code that lives on the embedded devices. This isn't just about writing code; it's about understanding the hardware deeply enough to make that code sing, or at least not crash. Day-to-day, you'll be knee-deep in C/C++, debugging on actual hardware, and making sure every bit and byte is in its right place. You'll work closely with the hardware team to bring up new boards and with the application software team to provide them with a stable, functional foundation. When you do this job well, the products just work. They're stable, power-efficient, and perform exactly as expected, which means happy customers and fewer headaches for everyone. Get it wrong, and the team is looking at product recalls, frustrated users, and a lot of late nights trying to figure out why something's randomly restarting. The work can involve the sheer complexity of interacting with the physical world through code, where every tiny detail matters. One part of the role is seeing your code directly control a physical device, knowing you've built something tangible and reliable. View
Level 3 Frontend Developer As a Frontend Developer here, you'll be independently building and delivering small-to-medium sized features for the core products. This means you'll pick up a design, write the code, test it, and get it ready for the users. You're a key part of the team that turns ideas into tangible experiences, working right at the coal face of the user interface. You'll be the one making sure the applications aren't just functional, but genuinely enjoyable and easy to use. When you do this job well, the customers get a smooth, reliable experience, which keeps them happy and coming back. if it's not done well, users get frustrated, support tickets pile up, and the product looks a bit shoddy. This can involve translating complex designs into performant, accessible code, especially when you're dealing with older parts of the system. But the reward? Seeing your features go live and knowing thousands of people are using something you built, that's pretty cool. View
Level 3 Full Stack Developer The Full Stack Developer is here to build and ship features. Plain and simple. You'll be taking on medium-sized chunks of work, from the database changes right through to the pixel-perfect UI, and making sure they actually work in the real world. This role sits right in the middle of the product development cycle, acting as a crucial link between what the product team wants and what the users get. You'll be turning wireframes and user stories into functional, robust software, which directly impacts the users' experience and, ultimately, the organisation’s success. When you do this well, the product feels smooth, reliable, and a joy to use. Think fewer bugs, faster features, and happier customers. If things go wrong, well, users get frustrated, features don't land, and the team lose trust. This can involve dealing with legacy code or vague requirements, but the reward is seeing your code deployed, knowing you've built something that thousands of people are using every day. It's about being a reliable, independent contributor who gets things done. View
Level 3 Game Physics Programmer The Game Physics Programmer is here to build and maintain the core physics systems that bring the game worlds to life, making sure everything moves and interacts believably. You'll be working at the intersection of gameplay design and low-level engine code, translating a designer's vision of 'crunchy combat' or 'fluid movement' into actual, working physics behaviour. When you do this well, players won't even notice the physics; it'll just feel natural and immersive. Get it wrong, and you'll see characters clipping through walls, cars flying into space, or objects feeling 'floaty' and unresponsive, which breaks the game. The challenge? Physics is tricky. It's a constant battle between realism, performance, and 'game feel'. What looks technically accurate might not feel fun, and what feels fun might be a performance nightmare. One part of the role is seeing your work directly impact how players experience the game, making those epic moments truly land. View
Level 3 Gameplay Programmer As a Gameplay Programmer, you'll be building out those smaller, but super important, features that really make a game tick. Think about the inventory system, how a character jumps, or the logic for a simple enemy AI. You'll take design concepts and turn them into functional, robust code that players interact with every single minute they're in the game. This role sits within the development team, working closely with artists and designers to make sure their creative vision becomes a technical reality. You're the bridge between the 'what if' and the 'how to'. When you do this job well, players won't even notice your code—they'll just have a smooth, fun experience where everything works as it should. If things go wrong, though, you'll have frustrated players, broken mechanics, and a lot of bug reports. This can involve dealing with vague design requests and making them concrete, while the biggest reward is seeing people genuinely enjoy the features you've built. View
Level 3 Generative AI Engineer The Generative AI Engineer is responsible for taking generative AI models from concept to production, making sure they're robust, performant, and deliver real value. You'll be knee-deep in code, building out features and fixing the inevitable quirks that come with working with LLMs. This role sits within the product development, translating complex AI research into practical, user-facing applications. When you do this well, the products feel genuinely intelligent and intuitive, which means happier customers and new revenue streams. If it's not done right, the team risk shipping features that don't quite work, leading to frustration and wasted effort. This can involve keeping up with the insane pace of AI innovation while still delivering stable, reliable systems. But the reward is seeing your work directly impact how people use the products, making them genuinely better. View
Level 6 Global Cloud Operations Assistant Manager The Global Cloud Operations Assistant Manager is responsible for defining and executing the operational strategy for a major part of the cloud infrastructure. You'll lead a team of talented engineers, making sure the systems are reliable, secure, and performant, all while keeping a keen eye on the budget. This role sits within the technical operations, translating high-level business goals into concrete, actionable cloud strategies and ensuring your team has everything they need to deliver. When this role is done well, the services are rock-solid, the costs are optimised, and the engineers are growing. When it's not, the team is looking at outages, spiralling cloud bills, and a frustrated team. The work can involve balancing aggressive growth with unwavering stability and cost control. The reward is seeing your team thrive and knowing you're directly responsible for the foundational reliability of the entire business. View
Level 3 Global Data Analyst The Global Data Analyst is responsible for turning raw, often messy, global data into clear, findings people can use that directly influence how the team operate and grow across different markets. You'll be the bridge between the vast data stores and the business teams who need to understand customer behaviour, product performance, and operational efficiency worldwide. This means you'll spend a good chunk of your time cleaning data, building models, and creating visualisations that make sense to everyone, from product managers to regional sales leads. When you do this job well, the teams make smarter, faster decisions, avoiding costly mistakes and capitalising on new opportunities in specific regions. If it's not done well, the team is essentially working without reliable information, making decisions based on gut feelings rather than hard facts, which can really hurt the bottom line and reputation. This can involve navigating the sheer volume and complexity of data from different systems and countries, all while dealing with stakeholders who often have conflicting priorities. One part of the role is seeing your analysis directly impact a product launch in APAC or a marketing campaign in EMEA, knowing you helped steer the ship with solid data. View
Level 6 Global Data Analyst Manager As the Global Data Analyst Manager, you'll be the architect of the data insights strategy for a significant part of the business. Day-to-day, that means you're leading a team, setting the analytical roadmap, and making sure the data work isn't just accurate, but genuinely impactful. You'll sit right at the intersection of deep technical data work and critical business decision-making, translating complex data challenges into clear, actionable strategies that the executive team can use to steer the company. When this role is done well, you'll see your team's insights directly influencing multi-million-pound decisions, optimising the global operations, and even shaping new product development. When it's not, the team is working without reliable information, making costly mistakes, and losing the competitive edge. The challenge? It's often about navigating organisational politics, securing resources, and ensuring data quality across disparate global systems. One part of the role is seeing your analytical vision transform how the team operate and grow, building a truly data-driven culture. View
Level 6 Global Head of Technology Infrastructure The Global Head of Technology Infrastructure is here to define and deliver the enterprise-wide infrastructure strategy, ensuring global reliability, top-tier performance, iron-clad security, and optimal cost efficiency for all the technology. You'll be the one who translates the ambitious business goals into a robust, scalable, and future-proof technical foundation. This means you're not just managing servers and networks; you're driving the multi-year transformation of how the team build and run technology, making sure the team is always ahead of the curve, not just keeping up. When this role is done well, the systems are invisible, always available, and the teams can innovate at lightning speed. If it's not, the team is looking at major outages, security incidents, and huge financial losses. The challenge? Balancing bleeding-edge innovation with rock-solid stability, all while managing a massive budget and a global team. One part of the role is you get to build the digital nervous system for a truly global organisation, leaving a lasting legacy on how the team operate and compete. View
Level 6 Global Information Security Director The Global Information Security Director Manager is responsible for shaping, building, and running critical security programmes across the organisation. You'll lead multiple teams (yes, that includes other managers) to make sure the digital assets are safe, the compliance boxes are ticked, and the organisation can grow securely. You're not just reacting to threats; you're proactively building the defences and the culture that keeps the team ahead of the bad guys. This role sits right at the intersection of strategic planning and operational delivery. You'll take the high-level security vision from the Director and CISO, then figure out how to actually make it happen, translating it into actionable plans for your teams. You'll also be the one reporting back on how the team is doing, warts and all, to senior leadership. When this role is done well, the team operate with confidence, knowing the critical systems are protected, the data is secure, and the customers trust the team. You'll see your strategic decisions directly impact the resilience. When it's not, the team is exposed to breaches, regulatory fines, and a damaged reputation— it's a mess. The work can involve balancing ambitious security goals with the realities of budget, resources, and the constant pressure to move fast. You'll often be the one saying 'no' or 'not yet' to business units, which isn't always popular. One part of the role is the immense satisfaction of building a robust security organisation that genuinely protects the company and its customers, knowing your work really matters. View
Level 3 Global IT Operations Analyst The Global IT Operations Analyst is here to keep the core IT services running smoothly across all the locations. You'll be the one tackling those tricky, non-routine incidents that the first-line support can't quite crack, making sure the colleagues can actually do their jobs without tech getting in the way. You'll work closely with the Senior Analysts and various technical teams, translating system alerts and user complaints into real solutions that keep the organisation moving. When you do this job well, the systems are stable, outages are rare and short-lived, and everyone trusts IT to deliver. If things go pear-shaped, however, the team is looking at lost productivity, unhappy customers, and potentially significant financial impact. This can involve diagnosing issues across complex, interconnected systems, especially when you're under pressure. One part of the role is it's genuinely satisfying to be the one who brings a critical system back online, knowing you've just saved the day for hundreds, if not thousands, of people. View
Level 6 Global IT Security Director The Global IT Security Director Manager is here to lead and shape a critical part of the overall security programme. Day-to-day, you'll be making sure your team has what they need to protect the team, setting the strategy for a specific security domain (like the Security Operations Centre or the Cloud Security function), and being accountable for its performance. This role sits right at the intersection of technical execution and strategic business risk, translating complex cyber threats into actionable plans that keep the operations safe. When you get this right, the organisation runs smoothly, the data stays secure, and the customers trust the team. Get it wrong, and the team is looking at potential breaches, regulatory fines, and a massive hit to the reputation. The tricky part? Balancing cutting-edge defence with practical business needs and a finite budget. One part of the role is seeing your team thrive and knowing you're genuinely protecting the company from serious harm. View
Level 6 Global IT Service Delivery Director As the Global IT Service Delivery Director Manager, you'll own a significant chunk of the IT operations, making sure the services are not just up and running, but truly delivering value to the business. Day-to-day, this means you'll be setting the strategy for how your teams across different regions manage incidents, solve problems, and keep the users happy. You're the one who translates high-level business goals into practical, reliable IT service delivery plans. If you get this right, the organisation units will trust IT, the systems will be stable, and the teams will be proactive. Get it wrong, and the team will see unhappy users, costly downtime, and a lot of firefighting. This can involve balancing global standards with local needs, all while managing a diverse team and a constantly evolving tech landscape. One part of the role is seeing your decisions directly improve how thousands of people work every day, and knowing you're building a truly resilient IT organisation. View
Level 3 Global Junior Security Analyst The Global Junior Security Analyst is responsible for independently investigating security incidents and alerts, moving them from initial detection through to resolution. You'll be the one taking ownership of those tricky L2 incidents, making sure the team understand what happened and how to stop it from happening again. You'll work closely with the wider IT and Network teams, translating complex security findings into findings people can use they can use to fix things. When you do this well, the systems stay secure, and the data stays safe. If you don't, well, that's when things get messy, data breaches, downtime, the works. The work can involve the sheer volume of alerts and the constant cat-and-mouse game with attackers. One part of the role is knowing you're a crucial line of defence, protecting the company's most valuable assets. View
Level 6 Global Junior Security Analyst Manager The Global Junior Security Analyst Manager leads the Security Operations Centre (SOC) team, ensuring the team is constantly on the lookout for, detecting, and responding to cyber threats across the global footprint. You'll be building and refining the processes, coaching your team, and making sure the team has got the right tools to do the job. This role sits within the defence, translating the latest threat intelligence into actionable plans and making sure the analysts are equipped to execute them. When this role is done well, the 'dwell time' (how long attackers are in the systems before the team spot them) shrinks, the security posture improves significantly, and the board sleeps a little easier. When it's not, well, the headlines aren't usually good, and the financial and reputational damage can be huge. The work can involve keeping pace with a constantly evolving threat landscape while also managing and developing a high-performing team. One part of the role is knowing you're at the forefront of protecting the organisation from some seriously clever adversaries, and seeing your team grow and succeed under your leadership. View
Level 3 Global Security Analyst The Global Security Analyst is responsible for independently investigating security alerts and incidents, making sure the team react quickly and effectively when something goes wrong. You'll be the one digging into the details, figuring out if an alert is a genuine threat or just a bit of noise, and then taking action to contain it. This role sits within the security operations, bridging the gap between automated systems screaming for attention and the need for a calm, human response. You'll translate raw data and alerts into clear actions that protect the organisation. When you do this job well, the systems stay secure, the data is protected, and the organisation keeps running without a hitch. If things go sideways, well, that could mean anything from a minor disruption to a full-blown data breach, which nobody wants. The work can involve dealing with the sheer volume of information and the constant pressure to be right, every single time. One part of the role is it's knowing you're protecting something vital and that your quick thinking prevented a real disaster. it's a pretty cool feeling. View
Level 5 Head of Data The Lead Head of Data is here to turn messy data into clear, findings people can use that genuinely move the business forward. You'll lead a small, focused team, guiding them through complex projects and making sure the data infrastructure is robust and reliable. This role sits within the technical operations, bridging the gap between raw data and strategic business decisions. When you do this well, the organisation units get the right information at the right time, leading to smarter choices and better outcomes. Get it wrong, and the team is working without reliable information, wasting money, and making bad calls. The real challenge? It's often less about the tech and more about getting people to agree on what 'good data' even means. One part of the role is seeing your team's work directly influence major company initiatives. View
Level 6 Head of Data Science The Head of Data Science, for the team, means you're leading a significant part of the data science function, probably a whole department or a really critical enterprise initiative. You'll be setting the direction for your team, making sure they're tackling the right problems and delivering value. This role sits right at the intersection of the technical capabilities and the organisation strategy, translating complex challenges into actionable data science programmes. You'll essentially be the bridge between what the business *wants* to achieve and what the data science team *can* deliver. When you do this job well, the team is making smarter, faster, and more profitable decisions across the business. Your team's models won't just be accurate; they'll be deployed, trusted, and driving tangible outcomes like increased revenue or reduced costs. If it's not done well? The team will be chasing the tails, building models that never see the light of day, and wasting a lot of time and money. This can involve navigating the organisational politics and the constant tension between innovation and immediate business needs. You'll often have to say 'no' to shiny new ideas that don't align with the strategy, or push back on unrealistic deadlines. One part of the role is seeing your team grow, watching your strategic vision come to life, and knowing you've genuinely transformed how the team operate. It's about building something lasting and impactful. View
Level 5 Head of Data Strategy The Lead Head of Data Strategy is responsible for designing and implementing the blueprints for the data ecosystem. You'll take the overall vision from the Director and figure out how to actually build it, making sure the data is trustworthy, accessible, and actually useful for making business decisions. You'll work at the intersection of technical architecture, business operations, and governance, translating complex business problems into clear data requirements and then into robust technical solutions that the engineering teams can build. When this role is done well, the organisation leaders get reliable insights quickly, and the data platform runs smoothly without constant fires. When it's not, the team end up with messy data, conflicting reports, and a lot of wasted effort trying to figure out 'whose numbers are right.' The work can involve balancing the ideal, long-term architecture with the immediate, messy needs of the business. The reward is seeing your designs transform how the company uses data, making a real, tangible difference to the bottom line. View
Level 6 Head of Data Strategy Manager The Head of Data Strategy Manager is here to define and drive the data vision, ensuring the team is actually using data to make smarter business decisions. You'll be building out the data capabilities, which means everything from how the team collect data to how the team govern it and make it useful for everyone. This isn't just about drawing pretty diagrams; it's about making sure the data strategy actually delivers tangible value to the bottom line. You'll sit right at the intersection of the technical teams and the wider business, translating complex data ideas into clear business outcomes. When this role is done well, the team will see real improvements in efficiency, new revenue streams, and a genuine 'data-driven' culture. If it's not, the team will keep making decisions on gut feeling, wasting money on siloed data projects, and falling behind the competitors. This can involve navigating the politics and the legacy systems, convincing different departments to work together and adopt new ways of thinking. One part of the role is seeing your strategy come to life, building a high-performing team, and genuinely transforming how the team operate as a business. it's about making data a competitive advantage, not just a cost centre. View
Level 5 Head of Immersive Technology The Lead Head of Immersive Technology is here to be the technical backbone for a specific product line or a critical set of immersive experiences. You'll be the one designing how these complex systems fit together, making sure they run smoothly, and pushing the boundaries of what the hardware can do. Day-to-day, that means you're diving deep into code, optimising rendering pipelines, and guiding your team through tricky architectural decisions. This role sits right at the intersection of cutting-edge R&D and practical product delivery. You'll translate high-level product visions into concrete, performant technical designs that your team can build. When you do this well, the immersive products feel seamless, responsive, and genuinely impactful, giving users that 'wow' factor. If you don't, the team end up with buggy, laggy experiences that get shelved, wasting a lot of time and money. The big challenge here is balancing ambitious technical innovation with the hard realities of hardware limitations and tight deadlines. You're often inventing solutions on the fly, and there isn't always a playbook. One part of the role is you get to build truly novel experiences that could redefine how people interact with technology, seeing your architectural decisions come to life and delight users. View
Level 3 Head of IT The Head of IT is responsible for the day-to-day management and smooth running of the core IT systems and infrastructure. You'll be the go-to person for keeping things operational, which directly impacts everyone's productivity and the overall business continuity. You'll work at the intersection of user needs and technical solutions, translating those 'my computer is slow' complaints into actual fixes and system improvements. When this role is done well, the systems are reliable, secure, and perform exactly as they should, letting everyone else get on with their jobs without a hitch. When it's not, well, things grind to a halt, and that costs the team time and money. The work can involve balancing urgent user requests with proactive system maintenance, often with limited resources. One part of the role is the satisfaction of keeping the whole organisation running, knowing your work is absolutely essential. View
Level 3 Head of IT Operations The Head of IT Operations (L2) is responsible for independently managing and maintaining specific IT systems and services, making sure they're reliable and perform well. You'll spend your days working on things like the cloud infrastructure, identity management, and incident response tools, translating operational requirements into stable, working solutions. This directly impacts the organisation by keeping the applications and services online and available for the customers and internal teams. When you do this well, the systems just work, and everyone can get on with their jobs without a hitch. If things go wrong, well, that means downtime, frustrated users, and lost revenue, not ideal. This can involve balancing the need for stability with the constant push for new features and changes. One part of the role is you'll be the person who supports the work, solving real problems that impact everyone, and you'll learn a ton along the way. View
Level 6 Head of Networks Manager The Head of Networks Manager is here to set the vision and strategy for the entire network estate, making sure it's reliable, secure, and scalable enough for what's coming next. You'll lead a team of talented engineers, guiding them through complex projects and helping them grow their careers. This role sits within the technical operations, acting as the bridge between high-level business objectives and the nitty-gritty of network design and delivery. If you do this well, the systems run smoothly, the customers are happy, and the organisation can innovate without worrying about connectivity. If it's not done well, well, everything grinds to a halt, and that's not a good look for anyone. The work can involve balancing today's urgent outages with tomorrow's strategic needs, all while managing a budget and a team. One part of the role is seeing your architectural decisions enable new business capabilities and knowing you've built a resilient, high-performing network from the ground up. View
Level 5 Head of Security The Lead Head of Security is responsible for architecting and overseeing the implementation of the security controls across the technical estate. You'll be the technical authority for specific security domains, ensuring the systems are designed with security in mind from day one. This role sits within the engineering and operations teams, translating high-level security strategy into practical, secure solutions that the developers and infrastructure teams can actually build and maintain. When you do this well, the team avoid costly breaches, maintain customer trust, and sail through audits. If it's not done well, the team is looking at significant financial losses, reputational damage, and a very bad day for everyone. The work can involve balancing robust security with business agility, you can't just say 'no'; you need to find secure ways to say 'yes'. One part of the role is knowing you're protecting the entire organisation from real, tangible threats. View
Level 5 Head of Software Development The Lead Head of Software Development is here to make sure the software teams are building the right things, efficiently and reliably. You'll be leading a small team of engineers, helping them navigate tricky technical challenges and making sure their work aligns with the bigger picture. you're the person who turns abstract business goals into concrete, working software. This role sits within the technical delivery, acting as a key connector between the broader engineering strategy and the actual code being written. You'll be working closely with product managers, other engineering leads, and even some senior business folks. When you do this well, your team will be shipping high-quality software consistently, the systems will be stable, and everyone will know what's expected. If it goes wrong, well, projects stall, bugs pile up, and the customers get frustrated, which isn't good for anyone. The challenge? It's often about balancing speed with quality, and making tough calls when resources are tight. One part of the role is seeing your team thrive and knowing you've built something genuinely useful that makes a real difference to the users. View
Level 3 Head of Technical Support As a Head of Technical Support (Level 2), you'll independently tackle complex customer issues that the first-line team can't resolve. This isn't about simple fixes; it's about digging into the root cause, working out solutions, and making sure the customers are happy and productive again. You'll be a key player in keeping the customers sticky and the product reputation strong. Your day-to-day will involve taking ownership of escalated tickets, doing your own diagnostics, and often working with the Product and Engineering teams to get things sorted. When you do this job well, customers feel heard, problems get solved properly, and the team learn how to make the product better. If you don't, customer frustration builds, and the team risk losing business. This can involve dealing with incomplete information or issues that haven't been seen before. One part of the role is the satisfaction of unpicking a really tough problem and making a real difference to someone's day. View
Level 5 Help Desk Manager As the Help Desk Manager, you'll be the person calling the shots for the user support team. Day-to-day, that means making sure everyone in the company can do their job without IT getting in the way. You'll lead a team of dedicated support professionals, setting the standards for how the team help the colleagues, from the moment they log a ticket to the final resolution. It's a critical role that directly impacts the organisation’s productivity and everyone's sanity. You'll sit within the IT operations, acting as the bridge between the technical teams and the wider business. Your team translates complex IT issues into understandable solutions, making sure the sales folks can close deals, the marketing team can launch campaigns, and the finance department can keep the books balanced. When you do this job well, the colleagues feel supported, productive, and happy with their tech. If things go sideways, well, productivity dips, frustration rises, and the business feels the pinch. The challenge? You're managing expectations from all sides: users who want instant fixes, a team that needs guidance and development, and senior leadership looking for efficiency and strategic impact. It's a constant balancing act. One part of the role is you get to build a genuinely high-performing team, implement smart solutions that make a real difference, and see your strategic decisions improve the daily lives of hundreds of people. It's pretty satisfying, actually. View
Level 3 Helpdesk Analyst The Helpdesk Analyst is responsible for independently resolving a wide array of technical issues, making sure the colleagues can actually do their jobs without technology getting in the way. You'll be the crucial link between frustrated users and complex IT systems, translating technical jargon into plain English and getting things working again. When you do this well, the entire organisation runs smoothly, and people feel supported by IT. If it's not done properly, productivity dips, and people get pretty annoyed. The work can involve figuring out the real problem when a user can only tell you 'it's broken' and keeping your cool when things are chaotic. One part of the role is the immediate satisfaction of solving someone's problem and being the hero who gets them back online. View
Level 3 Identity and Access Management Specialist The Identity and Access Management Specialist is all about keeping the digital doors locked tight, but making sure the right people have the right keys. You'll spend your days making sure everyone can get to what they need, but nothing more, which directly impacts the security posture and operational efficiency. You'll sit right in the middle of IT Operations and the security team, translating user requests into secure access configurations that keep the business running without any nasty surprises. When you do this job well, people log in smoothly, systems are secure, and the auditors are happy. Get it wrong, and the team is looking at security breaches, compliance fines, or frustrated colleagues who can't do their jobs. This can involve balancing user convenience with rock-solid security; you'll often be the one saying "no" to easy requests because you know the risks. One part of the role is you're a key defender of the company, learning new tech constantly, and making a tangible difference to the overall security. View
Level 3 Immersive Experience Developer As an Immersive Experience Developer, you'll independently build and deliver complete features for the metaverse projects. This directly impacts how engaging and functional the virtual environments are for users. You'll work closely with 3D artists and UX designers, translating their vision into robust, performant code that people will actually use. When you do this well, the users will feel truly 'present' and delighted by the experiences the team create. If it's not done right, users might get frustrated, experience 'cybersickness', or simply abandon the platforms because things don't work as expected. The work can involve keeping up with rapidly evolving technology and making sure your code is both innovative and stable. One part of the role is seeing people genuinely enjoy and benefit from the virtual worlds you've helped bring to life. View
Level 6 Immersive Experience Developer Manager As the Immersive Experience Developer Manager, you'll be the driving force behind how the team actually build the virtual and augmented reality products. This means setting the technical direction for a whole department, making sure the teams have the right tools and skills, and overseeing the delivery of complex, cutting-edge immersive projects. You're not just managing people; you're managing a capability. Day-to-day, you'll be making sure the technical strategy aligns with the wider business goals, translating big-picture ideas into actionable development plans, and dealing with the inevitable technical challenges that come with pushing the boundaries of XR. If you do this well, the team will be shipping ground-breaking, performant experiences that genuinely move the business forward. If not, the team will be stuck with buggy, uninspiring tech that wastes time and money. The work can involve balancing technical innovation with practical delivery and commercial realities. It's a constant tightrope walk between 'what's possible' and 'what's actually shippable'. One part of the role is seeing your vision come to life, knowing you've built something truly impactful, and watching your team grow and excel under your leadership. View
Level 5 Immersive Technology Manager The Immersive Technology Manager is here to lead and inspire a team that builds the next-generation XR products and solutions. You'll be the one translating high-level business goals into a clear, actionable roadmap for your engineers and artists, making sure the team is delivering cutting-edge experiences that actually solve real problems for the customers. You're not just overseeing projects; you're defining how the team approach immersive tech, from the ground up, for a specific product line or business unit. When this role is done well, your team will be shipping groundbreaking, stable, and performant immersive applications that delight users and drive significant business impact—think millions in savings or new revenue streams. When it's not, the team will be stuck in endless R&D cycles, burning through budget with nothing tangible to show, and losing the competitive edge. The work can involve balancing ambitious innovation with the practical realities of budget, hardware limitations, and a rapidly evolving market. One part of the role is seeing your team's creations come to life, knowing you’ve built something truly transformative, and helping shape the future of how people interact with technology. View
Level 3 Information Architect The Information Architect is here to make sure the customers and internal teams can easily find and understand the information they need. You'll spend your days mapping out how content and data should be organised, which directly impacts how usable the products and internal systems are. Essentially, you're the one who designs the 'filing cabinet' for all the digital stuff, making sure everything has a logical home and is easy to retrieve. This role sits right between the product teams, UX designers, and content creators. You'll be translating user research and business goals into clear, logical structures that developers can build and users can navigate. When you do this well, the customers have a smooth, frustration-free experience, and the internal teams save loads of time. Get it wrong, and people get lost, give up, or can't do their jobs properly, which costs the team money and trust. This can involve getting everyone to agree on what things should be called and how they should be grouped, it's a bit like being a translator between different departments. One part of the role is seeing your structures make a real difference, watching users effortlessly find what they're looking for, and knowing you've made a tangible impact on how the organisation operates. View
Level 3 Information Security Analyst The Information Security Analyst is responsible for independently handling low-to-medium severity security incidents, from the moment an alert pops up right through to closing the case. You'll be the one digging into the details, figuring out if something's genuinely bad, and then making sure the team fix it. This directly impacts the ability to keep customer data safe and the organisation running without a hitch. You'll sit squarely within the Security Operations Centre (SOC) team, working closely with other analysts and the IT colleagues, translating raw log data and alerts into clear, actionable security measures. When you do this job well, the team catch threats early, stop breaches in their tracks, and keep the reputation solid. If things go wrong, though, the team could be looking at data loss, system downtime, and some pretty hefty regulatory fines, not to mention a lot of angry customers. This can involve that the bad guys are always changing their tactics, so you've got to be constantly learning. One part of the role is knowing you're the one protecting the company from some very real, very clever threats. It's a bit like being a digital detective, but with much higher stakes. View
Level 2 Information Security Assistant The Information Security Assistant is here to support the core security operations, mainly by triaging alerts and making sure the team follow the incident response playbooks. Day-to-day, you'll be monitoring the security systems, looking for anything that seems a bit off, and escalating things when they get tricky. You'll work closely with the more experienced analysts, learning from them and helping to keep the digital doors locked tight. This role sits right at the front line of the defence, taking the raw data from the security tools and turning it into findings people can use for the team. If you do this well, the team catch threats early, minimise damage, and keep the customer data safe. If you get it wrong, well, a small anomaly could quickly become a major incident, costing the team money and trust. The work can involve learning to spot the needle in the haystack and not getting overwhelmed by the sheer volume of alerts. One part of the role is knowing you're a crucial part of protecting the organisation from real-world threats, and you'll learn an incredible amount along the way. View
Level 5 Information Security Manager The Information Security Manager is responsible for building, running, and continuously improving a core part of the security programme, like Vulnerability Management or Incident Response. You'll be the one translating the big-picture security strategy into actual, day-to-day operations, making sure your team has what they need to get the job done. You'll work at the intersection of technical execution and strategic planning, taking the overall vision from the Director and turning it into concrete actions and measurable outcomes that keep the team safe. When this role is done well, the systems are secure, incidents are rare and quickly resolved, and the organisation can operate without constant worry about cyber threats. When it's not, well, that's when the team end up on the front page for all the wrong reasons, facing regulatory fines and a massive loss of trust. The work can involve balancing robust security with business agility and often, limited resources. The reward is knowing you're protecting something truly valuable, building a high-performing team, and seeing your strategic decisions make a tangible difference. View
Level 3 Infrastructure Engineer The Infrastructure Engineer is responsible for the day-to-day health and uptime of the critical IT systems, from the on-premise virtualisation to the cloud services. You'll be at the coal face, making sure everything from the databases to the network connections are running as they should. When this role is done well, the organisation just works—applications are fast, data is safe, and the colleagues don't even think about the tech behind it all. When it's not, well, things grind to a halt, and everyone feels it. The work can involve that infrastructure never sleeps, and problems can pop up at any time, often when you least expect them. The reward is the satisfaction of keeping the lights on and knowing you're building a rock-solid foundation for the entire company. View
Level 3 Infrastructure Specialist The Infrastructure Specialist independently owns and maintains specific infrastructure components, making sure they're reliable and perform well. You'll work at the intersection of development teams and the cloud providers, translating what the developers need into actual, working infrastructure. This role is about getting things built right and keeping them running without a hitch. When you do this well, the developers can deploy new features quickly, and the customers get a smooth, uninterrupted experience. If things go wrong, well, that means downtime, frustrated users, and a lot of urgent calls. The work can involve balancing quick fixes with building things properly for the long haul. One part of the role is seeing your work directly enable new products and keep the organisation ticking over. View
Level 3 International Analytics Architecture Manager As an International Analytics Architecture Manager, you'll independently build and maintain crucial data pipelines and infrastructure components that feed the global analytics platforms. This means taking a design from a Senior Architect and turning it into robust, working code that handles data from various international sources, ensuring it's clean and ready for analysis. You'll sit within the data operations, connecting source systems to the data warehouse, making sure the right data gets to the right people at the right time. When you do this well, the organisation teams get accurate, timely insights that help them make better decisions, whether they're in marketing, sales, or finance. Get it wrong, and you'll see dashboards breaking, reports showing incorrect numbers, and people losing trust in the data, which is a nightmare. This can involve dealing with messy data from disparate international systems and making sense of conflicting requirements from different regional teams. The real reward, though, is seeing your work directly enable critical business functions and knowing you're building something that genuinely matters on a global scale. View
Level 3 International Analytics Specialist The International Analytics Specialist is here to own the delivery of the standard regional reports and dashboards, making sure the international teams have the right data at their fingertips. You'll be the one independently managing these key deliverables, which directly impacts how quickly and effectively the Country Managers can react to market changes. You'll sit right between the central data team and the regional business units, translating raw data into clear, findings people can use that the Sales, Marketing, and Product teams use to hit their targets. When you do this job well, the regional teams feel well-informed, they trust the numbers, and they can make faster, better decisions. Get it wrong, and they're working without reliable information, potentially missing opportunities or making costly mistakes in new markets. This can involve dealing with messy, inconsistent data from different countries and making it all comparable. One part of the role is seeing your work directly influence business outcomes across the globe, helping the team grow in genuinely new and exciting places. View
Level 3 International Cybersecurity Analyst The International Cybersecurity Analyst is here to independently investigate and sort out security incidents that pop up across the global network. Day-to-day, you'll be digging into alerts, figuring out what's actually happening, and then putting a stop to it. You'll sit right in the middle of the Security Operations Centre (SOC) team, working closely with engineers and other analysts to keep the systems safe, no matter where they are in the world. When you do this job well, the international offices stay secure, the data stays private, and the team avoid those nasty headlines. Mess it up, and the team could be looking at data breaches, regulatory fines, and a lot of unhappy customers. This can involve dealing with incidents that cross borders, where different laws and time zones make everything a bit more complicated. One part of the role is knowing you've protected the company from a serious threat, often under pressure, and seeing your skills grow with every challenge. View
Level 3 International Data Science Assistant The International Data Science Assistant is here to make sure the global teams have reliable, clean data to make decisions. You'll be the person independently handling those standard data requests, building basic dashboards, and doing the initial deep dives into new datasets. you're the engine that keeps the data insights moving forward. You'll sit right in the middle of the data team, working closely with more senior analysts and scientists, but also touching base with folks in Product, Marketing, and Operations who need your numbers. When you do this job well, everyone gets accurate, timely information, which means better decisions and fewer arguments about 'whose numbers are right'. If you don't, well, people start making decisions based on gut feelings or outdated info, and that's never good for the business. This can involve that data is rarely clean, and sometimes people don't quite know what they're asking for. One part of the role is seeing your work directly influence how the team operate in different countries and knowing you've built something reliable. View
Level 6 International Head of Vulnerability Management Manager The International Head of Vulnerability Management Manager is responsible for setting the vision and running the entire global vulnerability management programme. This means you'll be the person making sure the team’re finding, prioritising, and fixing security weaknesses across all the systems, everywhere the team operate. You'll sit within the cyber defence, translating technical risks into clear business decisions for senior leadership. View
Level 6 International Security Architecture Director The International Security Architecture Director sets the technical vision and strategy for a major security domain, like Cloud Security or Identity & Access Management, across the global operations. You'll lead a team of architects, making sure the security designs are robust, scalable, and compliant with all the different regulations the team face worldwide. This role sits right at the intersection of the technical teams, legal department, and various business units, translating complex security requirements into practical, deployable architectures. You're the one who makes sure the 'paved road' for secure development is actually usable and effective for the engineers. When this role is done well, the global systems are inherently secure by design, the team sail through audits, and the development teams can build new features quickly without creating massive security debt. When it's not, the team face breaches, regulatory fines, and the engineers get frustrated trying to secure systems retrospectively. The work can involve balancing the absolute need for security with the pace of business, especially when dealing with conflicting international laws and diverse technical stacks. One part of the role is seeing your architectural patterns adopted globally, knowing you've built a truly resilient and compliant security posture for the entire organisation. View
Level 3 International Virtualisation Specialist The International Virtualisation Specialist is responsible for the day-to-day management and troubleshooting of the virtual infrastructure, spanning both the on-premises data centres and public cloud environments globally. You'll be the one making sure the virtual machines (VMs) are provisioned correctly, patched on time, and performing as they should, which directly impacts the service availability and operational costs. You'll work at the intersection of the core infrastructure, cloud platforms, and application teams, translating their needs into stable, performant virtual environments that the customers rely on. When this role is done well, the applications run without a hitch, developers get their environments quickly, and the team avoid costly outages. When it's not, well, things get slow, applications crash, and the business loses money, and trust. The work can involve keeping a complex, distributed system humming, often with legacy bits that don't want to play nice with the new stuff. One part of the role is the satisfaction of being the backbone of the company's digital presence, knowing your work directly enables everything else. View
Level 3 International Vulnerability Assessment Assistant The International Vulnerability Assessment Assistant is responsible for independently managing the lifecycle of assigned vulnerabilities, from initial discovery and validation right through to tracking their remediation. You'll sit squarely within the Cyber Security team, acting as a crucial bridge between raw scanner output and the teams who need to fix things. When you do this well, the team significantly reduce the exposure to cyber attacks, keeping the customer data and operations safe. Get it wrong, and the team could be facing a major breach, which nobody wants. The work can involve sifting through mountains of data to find the actual threats and then getting people to act on them. One part of the role is knowing your work directly protects the organisation from real, tangible harm. View
Level 3 International Vulnerability Assessment Specialist The International Vulnerability Assessment Specialist is responsible for owning the vulnerability assessment lifecycle for specific assets and applications across the global footprint. You'll be the person running the scans, validating the findings, and working with development and operations teams to get those pesky vulnerabilities fixed. It's a hands-on role where you'll spend your days delving into the technical details of security weaknesses. This role sits right in the middle of the security operations, acting as a crucial bridge between raw scan data and actionable remediation. You'll translate complex technical jargon into clear, concise advice that the engineering teams can actually use to improve the defences. When you do this well, the team catch vulnerabilities before the bad guys do, preventing potential breaches and protecting the customer data. Get it wrong, and the team could be facing significant financial and reputational damage. The work can involve keeping up with the sheer volume of new threats and making sure the global teams are on the same page for remediation. One part of the role is knowing you're a key player in safeguarding the organisation against real-world cyber attacks. View
Level 5 Inventory Systems Manager The Inventory Systems Manager is responsible for the overall health, strategy, and performance of all the inventory-related technology. You'll lead a team of talented engineers, making sure they're building robust solutions and keeping the warehouses ticking over. This role sits within the operations, linking what happens on the warehouse floor to the wider business goals. Day-to-day, you'll be balancing strategic planning with making sure the team handles urgent operational issues. You'll translate high-level business needs into technical roadmaps, making sure the inventory systems can support growth and efficiency. When this role is done well, the warehouses run like clockwork, inventory is accurate, and the team save millions in operational costs. If it's not, the team is looking at stockouts, mis-shipments, unhappy customers, and a lot of lost revenue. The work can involve juggling long-term vision with the immediate demands of a busy logistics operation. One part of the role is seeing your team thrive and knowing your decisions directly impact the company's bottom line. View
Level 3 IoT Product Manager The IoT Product Manager is responsible for managing the feature set and backlog for a specific connected device or product line. You'll spend your days translating customer problems into clear requirements for the engineering teams, making sure the IoT products actually solve real-world issues and delight users. You'll sit right at the intersection of hardware, firmware, cloud, and software, acting as the glue that holds it all together, which is harder than it sounds. When you do this job well, the devices just work, customers love them, and the team see fewer support tickets. When it's not going so well, devices might go offline, updates fail, or the team build something nobody wants. The challenge? It’s constantly juggling the slow, rigid pace of hardware development with the agile demands of software, all while keeping a close eye on the bottom line. One part of the role is seeing a physical product you helped create out in the wild, making a real difference to the customers. View
Level 3 IoT Security Specialist The IoT Security Specialist is responsible for independently conducting security assessments on individual IoT devices and their entire ecosystem, from the silicon up to the cloud. You'll spend your days pulling apart devices, analysing firmware, and sniffing network traffic to uncover vulnerabilities that could put the customers or the organisation at risk. This role sits within the product development cycle, making sure security is baked in, not bolted on, for the new connected products. When you do this job well, the products launch with fewer critical flaws, meaning happier customers and no embarrassing headlines about breaches. If it's not done properly, the team is looking at potential data leaks, physical safety risks, and expensive product recalls, not ideal, is it? The work can involve that every device is a new puzzle; there's no 'one-size-fits-all' solution, and you'll often be working with limited documentation. One part of the role is you get to play with cool tech, break things for a living, and truly protect millions of devices out in the wild. View
Level 2 IT Administrator The IT Administrator is responsible for the reliable operation and maintenance of the core IT systems, from user accounts to network connectivity. You'll be the one making sure the laptops are secure, the servers are running smoothly, and the colleagues can access what they need, when they need it. This directly impacts everyone's productivity and their sanity. You'll work closely with users across the business, the Senior IT Admins, and occasionally external vendors. Your job is to translate complex technical issues into clear solutions, keeping the business running without a hitch. When you do this well, everyone just gets on with their work, blissfully unaware of the technical wizardry happening behind the scenes. When things go wrong, well, everyone notices. The challenge? It's often a balancing act between fixing urgent issues and making progress on planned projects. You'll probably feel like you're spinning a few plates at once. One part of the role is being the hero who gets someone back online or solves that nagging technical glitch that's been bugging them for weeks. It's genuinely satisfying to enable people to do their best work. View
Level 5 IT Infrastructure Manager The IT Infrastructure Manager is here to make sure the core IT systems are rock-solid, always available, and secure. You'll be leading a team of engineers, translating the big-picture business needs into practical, reliable infrastructure solutions. This isn't just about keeping the lights on; it's about making sure the technology can actually support the growth and ambitions. Day-to-day, you'll be juggling team management, project delivery, and making sure the team is spending the budget wisely. You'll work closely with other tech leads and business departments, figuring out what they need and then building the infrastructure to deliver it. When you do this well, the systems are fast, reliable, and everyone trusts the tech. If things go wrong, well, the whole business grinds to a halt, which no one wants. This can involve balancing the urgent 'firefighting' with the strategic work that prevents those fires in the first place. You'll also need to manage expectations across the business, sometimes what they want isn't quite what's possible (or affordable). One part of the role is seeing your team thrive, delivering projects that make a real difference, and knowing you're building the very foundations of the organisation’s future. View
Level 5 IT Manager The IT Manager is responsible for the day-to-day running and strategic improvement of the core IT infrastructure and services. You'll lead a team, manage budgets, and make sure that the tech stack actually supports the business, not hinders it. This role sits within the operations, ensuring everyone from Sales to Product has the tools they need to succeed. When you do this well, the systems are stable, secure, and the team feels supported, which means less downtime and more productivity across the board. If it's not done well everything grinds to a halt, and people get frustrated fast. The challenge? Balancing urgent issues with long-term strategic goals and making sure your team feels empowered, not overwhelmed. One part of the role is seeing your team grow, delivering reliable services, and knowing you're a critical enabler for the entire company. View
Level 3 IT Operations Assistant The IT Operations Assistant is responsible for independently managing the daily ticket queue, sorting out those trickier L2 incidents, and making sure the internal knowledge base is actually useful. You'll be the one who gets things back on track when the simple stuff doesn't quite cut it, ensuring the colleagues can carry on with their work without too much fuss, which directly impacts everyone's productivity. You'll work at the intersection of the end-users and the wider IT team, translating vague 'it's broken' complaints into actionable fixes that keep the organisation running. When this role is done well, the colleagues barely notice IT, everything just works. that's the dream. When it's not, you'll see frustrated faces, lost work, and a lot of wasted time, which can really slow the team down. The work can involve often figuring out what's *really* going on when someone says 'the internet is slow', or dealing with those 'urgent' requests that aren't quite as urgent as they sound. One part of the role is it's genuinely satisfying to solve a tricky problem and see someone get back to work with a smile, knowing you made their day a bit easier. View
Level 6 IT Operations Assistant Manager The IT Operations Assistant Manager is responsible for the day-to-day running of the core IT infrastructure and services, making sure everything stays up and running for the business. This directly impacts the ability to deliver services to clients and ensures the internal teams can actually get their work done without technical headaches. You'll sit within the technical operations, translating strategic goals from the Director into actionable plans for your team, and then translating the team's operational realities back up. When this role is done well, the systems are stable, incidents are rare and resolved quickly, and the internal users barely notice IT, which is the highest praise. When it's not, the team is facing constant outages, frustrated employees, and a real hit to the reputation and bottom line. The work can involve balancing proactive improvement with reactive firefighting, all while keeping your team motivated and developing. One part of the role is seeing your team thrive, building resilient systems, and knowing you're a critical part of the company's backbone. View
Level 3 IT Operations Manager The IT Operations Manager (at this level, the team often call you an Engineer, but you're managing operations!) is responsible for the day-to-day health and smooth running of specific IT systems and services. You'll be the one making sure the lights stay on, responding to alerts, and tackling those tricky issues that pop up. This role sits within the technical operations, bridging the gap between the infrastructure and the applications the customers use every single day. When you do this job well, the systems are stable, fast, and reliable, meaning the customers are happy and the internal teams can get their work done without a hitch. If things go wrong, well, the business grinds to a halt, and that's not good for anyone. The work can involve that you're often dealing with urgent issues, sometimes at odd hours, and you need to keep a cool head. One part of the role is seeing your direct impact on business continuity and knowing you're keeping everything ticking over. You'll learn a ton, too. View
Level 3 IT Security Assistant The IT Security Assistant is here to independently handle routine security incidents and keep the digital doors bolted. You'll be the one sifting through alerts, investigating potential threats, and making sure the security tools are doing their job. This role sits squarely within the security operations, bridging the gap between automated alerts and human intervention, making sure nothing slips through the cracks. When you do this well, the team catch issues early, stop breaches in their tracks, and keep the data safe. Mess it up, and the team could be looking at a serious data breach, regulatory fines, and a huge hit to the reputation. This can involve dealing with the sheer volume of alerts and the constant evolution of threats. One part of the role is knowing you're a critical part of protecting the organisation, learning something new every day, and solving genuine, high-stakes puzzles. View

AI for tech and data professionals: what it is changing, and where to start