UK

United Kingdom · Technology and data · C-Suite (20+ years)

Chief Network Officer

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  • Experience bandC-Suite (20+ years)
  • Direct reports25-100+ reports
  • Reports toChief Executive Officer (CEO)
  • UK framework levelUsually an executive or board-level role

Also advertised as VP of Infrastructure · Head of Global Networks · CTO (Infrastructure) · Chief Connectivity Officer

Built on 43,079 real UK job descriptions we analysed · grounded in what real qualifications cover

Two short quizzes about you

1From this job to a course

The qualifications matched to this job

ATHE Level 7 Extended Diploma in Computing Technologies (Networking) ATHE Ltd · Level 7 · covers 1 of 10 standards
ATHE Level 7 Extended Diploma in Computing ATHE Ltd · Level 7 · covers 1 of 10 standards
ATHE Level 7 Extended Diploma in Computing Technologies (General Route) ATHE Ltd · Level 7 · covers 1 of 10 standards
Qualifi Level 5 Extended Diploma in IT-Networking Qualifi Ltd · Level 5 · covers 3 of 10 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Networking and Infrastructure Development ATHE Level 7 Extended Diploma in Computing Technologies (Networking)
Managing and Improving Operations NOCN Level 7 Diploma in Strategic Leadership of Performance and Productivity
Network Design and Administration Qualifi Level 5 Extended Diploma in IT-Networking

The future skills this job leans on

AI Fluency working with AI as a thinking partner
Data Fluency turning numbers into a decision
AI Governance Fluency using AI responsibly
Automation Fluency building AI into how work runs
Sustainability Fluency building care for people and planet into the work
Your Plan Illustration

Built for Chief Network Officer

3 units that map to this job, from the qualifications that cover it.

  1. Networking and Infrastructure Development ATHE Ltd · covers 1 of 10 standards Level 7
  2. Managing and Improving Operations NOCN · covers 1 of 10 standards Level 7
  3. Network Design and Administration Qualifi Ltd · covers 3 of 10 standards Level 5
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as a Chief Network Officer?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

  • Quantum Networking Strategy
  • AI-Driven Network Autonomy & Self-Healing
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your Chief Network Officer plan as you set up, starting with the free Growth Mindset module. No card.

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3What this role really is

A Chief Network Officer oversees the strategy and resilience of an organisation's entire network infrastructure. The role means planning for growth and change, from new markets to new technology, and making sure the network can support the business now and in years to come. It involves working closely with senior leaders and investors, turning technical plans into clear business decisions.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

SolarWinds NPM, Nagios, Zabbix (Strategic Selection & Governance) Strategic/Architect

Evaluating and selecting enterprise-grade monitoring platforms, defining global monitoring strategy and KPIs, ensuring integration with ITSM and AIOps platforms, and reviewing high-level dashboards for strategic insights.

ServiceNow, Jira Service Management (Platform Ownership & Design) Strategic/Architect

Designing and optimising enterprise-wide ITSM workflows (Incident, Problem, Change, Request Fulfilment), managing service level agreements (SLAs) across the organisation, and making strategic platform customisation and integration decisions to drive operational efficiency.

Wireshark (Understanding of Application & Training) Strategic/Architect

Understanding the strategic value of deep packet inspection for major incident investigations and security forensics, ensuring teams are proficient, and leveraging insights for capacity planning or vendor disputes. Not hands-on use.

PuTTY, SecureCRT, Windows Terminal (Policy & Security Architecture) Strategic/Architect

Designing and enforcing secure remote access policies (e.g., bastion hosts, multi-factor authentication, TACACS+ integration), architecting CLI automation strategies for network provisioning, and ensuring compliance with access controls.

Confluence, NetBox (Documentation Standards & Platform Selection) Strategic/Architect

Establishing enterprise-wide documentation standards and policies, selecting and implementing documentation/IPAM platforms, and ensuring documentation supports compliance audits and operational resilience.

Splunk, Graylog (Log Management Architecture & Governance) Strategic/Architect

Designing the global log collection and analysis architecture, setting log retention policies for compliance, and using aggregated log data for security forensics, capacity planning, and AIOps initiatives.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
Strategic Network Architecture No involvement. No involvement. No involvement.
Annual Network Budget Allocation (over £10M) No involvement. No involvement. No involvement.
Major Vendor Selection & Contract Negotiation (over £1M) No involvement. No involvement. No involvement.
M&A Technical Integration Strategy No involvement. No involvement. No involvement.
Response to Enterprise-Level Security Breach No involvement. No involvement. No involvement.

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Network TCO (Total Cost of Ownership) Reduction
Optimising the overall expenditure related to network infrastructure, including hardware, software, personnel, and operational costs.
Target · Achieve a 10-15% reduction in annual network TCO without compromising service levels, year-on-year.

Identifying opportunities to consolidate vendor contracts, renegotiate service agreements, or automate operational tasks, resulting in a £5M saving on a £50M annual budget.

Strategic Project Portfolio Delivery
The successful execution and completion of major network transformation projects that support business growth and innovation.
Target · Deliver 90% of strategic network projects on time and within the allocated budget, meeting defined business outcomes.

Successfully rolling out a new global SD-WAN solution across 50 offices within 18 months, enabling a 20% improvement in application performance for remote users, all within the £10M budget.

Network Availability & Resilience
Ensuring the core network infrastructure remains operational and highly available to support critical business functions.
Target · Maintain 99.999% (five nines) availability for critical network services and achieve zero P1 network-related outages longer than 30 minutes annually.

Despite a major regional power outage, the network's redundant design and failover mechanisms ensured business continuity with no measurable impact on customer-facing services.

M&A Technical Integration Efficiency
The speed and effectiveness of integrating acquired company networks into our existing infrastructure.
Target · Reduce the average network integration time for acquired entities by 25% within the first 12 months post-acquisition.

After acquiring 'Company X', their network was fully integrated into our global backbone within 6 months, 2 months ahead of schedule, enabling faster synergy realisation.

Board and Investor Confidence
The perceived trust and confidence from the Board of Directors and external investors in the network strategy and its execution.
  • Regular invitations to present at Board meetings, positive feedback on strategic proposals, investor calls where network resilience is highlighted as a competitive advantage, proactive engagement from Board members on technology trends rather than just issues.
Talent Development & Retention
The ability to attract, develop, and retain top-tier network engineering and operations talent within your organisation.
  • Low voluntary attrition rates within network teams (below 5%), high scores in internal employee engagement surveys for your department, a clear pipeline of internal talent ready for leadership roles, positive external reputation as a desirable employer for network professionals.
Strategic Business Partnership
How effectively the network strategy is integrated with and enables the broader business strategy, as perceived by C-suite peers and business unit leaders.
  • Network team is consistently involved in early-stage business planning for new products or market entries, positive feedback from business unit leaders on network's responsiveness and strategic input, network strategy documents clearly link to company-wide OKRs, proactive suggestions from your team that drive new business opportunities.
Regulatory & Security Posture
The robustness of the network's security defences and its compliance with relevant industry regulations and data privacy laws.
  • Zero critical findings in external network security audits, successful navigation of new data sovereignty regulations, no major data breaches attributable to network vulnerabilities, strong collaboration with CISO and Legal teams on compliance initiatives.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Building a Legacy

You'll be driven by the desire to leave behind a truly world-class, resilient, and future-proof network infrastructure that will serve the company for decades. This shows up in your long-term planning, your investment in scalable solutions, and your commitment to robust architecture.

Leading the design and implementation of a next-generation network architecture that supports the company's expansion into five new global markets, setting a new standard for performance and security.

Driving Business Transformation

You're not content with just maintaining the status quo. You want to see how the network can actively enable new business models, accelerate product launches, or open up entirely new revenue streams. You'll proactively seek out opportunities to use technology to transform the business.

Working with the Product team to architect a low-latency network solution that enables a new real-time trading platform, directly generating £10M in new revenue within its first year.

Shaping Industry Standards

You're keen to contribute to the broader technology community, sharing insights, influencing best practices, and potentially sitting on industry boards or standards committees. You'll be motivated by the idea of our company being recognised as an innovator in network infrastructure.

Presenting at major industry conferences on our approach to sustainable networking or AI-driven operations, positioning the company as a thought leader.

What frustrates people
  • Dealing with C-suite peers who don't grasp the fundamental importance of infrastructure and see it purely as a cost centre, rather than a strategic enabler.
  • The sheer inertia of a large organisation when trying to drive significant, multi-year technological change, often encountering resistance or competing priorities.
  • Navigating complex global regulatory landscapes (data sovereignty, privacy laws) that constantly shift and require significant investment to maintain compliance.
  • Recruiting and retaining top-tier network talent in a highly competitive market, especially when budgets are tight or the 'coolest' tech roles are perceived to be elsewhere.
  • Managing the fallout and reputational damage from a major network incident, even if it wasn't directly your team's fault, and having to rebuild trust.
What this role does not give you
  • A quiet, heads-down technical role where you can avoid executive presentations or political discussions.
  • A predictable 9-to-5 schedule; major incidents don't respect office hours, and global teams mean early morning or late evening calls are common.
  • The luxury of making purely technical decisions without considering their immense financial, regulatory, and business implications.
  • A role where you don't have to deal with legacy systems; you'll inherit plenty of technical debt and have to strategically manage its retirement.

8Who you work with

This role directly shapes the company's ability to operate, innovate, and compete on a global scale. Your decisions impact everything from employee productivity and customer experience to data security, regulatory compliance, and the company's financial performance. You're responsible for ensuring the network infrastructure is a strategic enabler, not a bottleneck, for all business initiatives, including M&A and market expansion. Frankly, without a robust, forward-thinking network, the business simply can't function or grow.

Inside the business
  • Chief Executive Officer (CEO)
  • Board of Directors
  • Chief Financial Officer (CFO)
  • Chief Information Officer (CIO)
  • Chief Technology Officer (CTO)
  • Heads of Business Units (e.g., Sales, Product, Operations)
  • Legal and Compliance Teams
Outside the business
  • Institutional Investors and Analysts
  • Key Technology Vendors and Strategic Partners
  • Regulatory Bodies and Government Agencies
  • Industry Peer Groups and Standards Organisations
  • Major Customers and Clients

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • A minimum of 20 years of progressive experience in network engineering and operations, with at least 5-7 years in a Director or VP-level leadership role overseeing a significant global network infrastructure.
  • Proven track record of managing multi-million-pound P&L budgets for technology functions and demonstrating strong financial acumen.
  • Extensive experience presenting to and influencing executive leadership teams and Boards of Directors on strategic technology initiatives.
  • Demonstrated success in leading major network transformation programmes (e.g., cloud migration, SD-WAN deployment, data centre consolidation) in large, complex organisations.
  • Deep understanding of enterprise-level cybersecurity principles and experience collaborating with CISO teams to build resilient network defences.
  • Strong experience with M&A technical due diligence and integration, particularly for network infrastructure.
  • A history of building, mentoring, and leading high-performing global technical teams.

10What to practise next

Where the job is going, and what to do about it starting this week.

Global Regulatory Navigation & Data Sovereignty

The geopolitical landscape is increasingly complex, with new data protection and sovereignty laws emerging globally. As a CNO, you'll need to strategically design networks that can comply with these diverse and often conflicting regulations, impacting data flow, storage, and processing.

Data Residency vs. Data Sovereignty · Cross-Border Data Transfer Mechanisms · Regulatory Technology (RegTech) for Networks · Geofencing & Network Segmentation

  • This quarter: Establish a regular forum with Legal and Compliance teams to track emerging global regulations.
  • Next 6 months: Commission an external audit of our current data flow architecture against key regional data sovereignty laws.
  • Next 12 months: Develop a strategic roadmap for adapting our network to anticipated regulatory changes, including potential investments in new technologies or regional infrastructure.
  • Within 2 years: Build a 'regulatory readiness' framework for network infrastructure that can quickly adapt to new mandates.

Quick win: Identify the top 3 countries where we operate with the most stringent data laws and ensure your team understands the current network implications for those regions.

Sustainable Networking & Green IT Infrastructure

Environmental, Social, and Governance (ESG) factors are increasingly important to investors, customers, and employees. As a CNO, you'll be expected to drive initiatives that reduce the environmental footprint of our network infrastructure, from power consumption to hardware lifecycle management.

Power Usage Effectiveness (PUE) in Data Centres · Hardware Lifecycle Management & Circular Economy · Energy-Efficient Network Devices · Renewable Energy Integration

  • This quarter: Conduct an energy audit of our primary data centres and network hubs.
  • Next 6 months: Develop an ESG-focused procurement policy for all new network hardware.
  • Next 12 months: Set specific, measurable targets for reducing the network's carbon footprint over the next 3-5 years.
  • Within 2 years: Report on network sustainability initiatives to the Board and include them in annual ESG reports.

Quick win: Start tracking the power consumption of our largest network devices and identify a single area for immediate energy savings, no matter how small.

11Staying current once you are in

What people here do to keep up
  • Active participation in industry forums, conferences (e.g., Gartner IT Symposium, Cisco Live Executive Summit), and peer groups to stay abreast of emerging technologies and best practices.
  • Mentoring rising talent within the organisation and actively engaging in leadership development programmes.
  • Publishing thought leadership articles or speaking at industry events to position the company as an innovator in network infrastructure.
  • Pursuing continuous learning through executive education programmes, online courses, and self-study on topics like AI, quantum computing, and advanced cybersecurity.
  • Building a strong external network of C-suite peers, venture capitalists, and technology leaders for knowledge sharing and strategic insights.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Quantum Networking Strategy

Quantum computing and quantum communication are no longer science fiction; they're on the horizon. This will fundamentally change how we think about network security, data transmission, and even the physical layer. As a CNO, you'll need to understand how to prepare for this paradigm shift to maintain a competitive edge and ensure future-proof security.

  • Quantum Key Distribution (QKD)
  • Quantum Internet Architectures
  • Post-Quantum Cryptography (PQC)
  • Quantum Sensing & Metrology

AI-Driven Network Autonomy & Self-Healing

The scale and complexity of modern networks make manual operations unsustainable. AI and machine learning are moving beyond just 'AIOps' to creating truly autonomous, self-healing, and self-optimising networks. You'll need to architect this shift, moving from reactive to predictive and prescriptive operations.

  • Intent-Based Networking (IBN)
  • Closed-Loop Automation
  • Predictive Maintenance & Capacity Planning
  • Ethical AI in Operations

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • Enterprise Network Architecture & Design
  • Global Network Security Strategy
  • Cloud Networking & Hybrid Architectures
  • Network Automation & Orchestration Strategy
  • Next-Generation Networking Technologies
  • ITIL & ITSM at Scale

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    CTO of a Smaller Organisation / Scale-up

    3-5 years in a CTO role before moving to a larger enterprise CNO role.

    Skills to master

    • Full P&L ownership, broad technical leadership (beyond just network), fundraising experience, rapid scaling of infrastructure, building an executive team from scratch.

    You're ready to move on when

    • Successfully scaled infrastructure through multiple funding rounds.
    • Demonstrated ability to attract and retain top technical talent.
    • Proven track record of delivering against aggressive business growth targets.
    • Strong external network and reputation within the tech community.
  2. 2

    Director of Network Operations / Engineering (Large Enterprise)

    5-8 years as a Director, managing multiple teams and significant budgets, before stepping up to C-suite.

    Skills to master

    • Managing a global P&L, driving large-scale transformation programmes, executive stakeholder management, vendor strategy, leading other managers and directors.

    You're ready to move on when

    • Successfully led a multi-year network transformation project on time and budget.
    • Consistently achieved high network availability and performance metrics.
    • Developed and mentored multiple direct reports into senior leadership positions.
    • Regularly presented strategic recommendations to VP/SVP level leadership.
  3. 3

    Principal Network Architect / Distinguished Engineer (Large Enterprise)

    8-12 years in a Principal/Distinguished role, focusing on enterprise architecture and strategic influence.

    Skills to master

    • Enterprise architecture across all domains, deep expertise in emerging technologies, influencing without direct authority, strategic vendor engagement, thought leadership.

    You're ready to move on when

    • Architected multiple complex, business-critical network solutions from concept to deployment.
    • Recognised as an industry expert, with publications or conference presentations.
    • Consistently influenced executive-level technical decisions and strategic direction.
    • Demonstrated ability to translate complex technical challenges into clear business risks and opportunities.

15Where this role leads

The long view: This role can lead to advisory positions such as Venture Partner in technology or infrastructure, or to wider platforms as an industry commentator or speaker. It can also lead into government or policy work shaping national digital infrastructure.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Chief Network Officer is actually changing.

Where it leads

Roles this leads to

The record names a next step, but the catalogue has no page for it yet:

  • Chief Executive Officer (CEO) / Chief Operating Officer (COO)
  • Board Member / Non-Executive Director

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Networking and Infrastructure Development, worked against Chief Network Officer.

Networking and Infrastructure Development Level 7

Applied to your work in Chief Network Officer

This unit aims to provide learners with an understanding of different network infrastructures and the importance of network security. Learners will describe the characteristics and applications of wireless networks, and explain how to support and maintain a network infrastructure, including troubleshooting.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

See Your Progress Grow Illustration
Chief Network Officer
  • Enterprise Network Architecture & Design
  • Global Network Security Strategy
  • Cloud Networking & Hybrid Architectures
  • Network Automation & Orchestration Strategy
  • Next-Generation Networking Technologies
  • ITIL & ITSM at Scale
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

16The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Chief Network Officer is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Chief Executive Officer (CEO) / Chief Operating Officer (COO)

    5-10 years as CNO, followed by 3-5 years as COO before CEO.

    Significant increase in scope, P&L responsibility, and overall business accountability.

    • Deep understanding of market dynamics, competitive strategy, and business model innovation.
    • Expertise in corporate finance, capital markets, and shareholder value creation.
    • Leadership in organisational culture and change management across the entire enterprise.
    • Public relations and brand management at a global level.

  2. Board Member / Non-Executive Director

    Often pursued concurrently or post-retirement from an executive role (e.g., 5-10 years as CNO, then transitioning).

    Shift from operational leadership to strategic oversight and governance across multiple organisations.

    • Evaluating M&A opportunities and strategic partnerships from a board perspective.
    • Assessing executive performance and succession planning.
    • Contributing to ESG strategy and oversight.
    • Networking and relationship building across diverse industries.
Working with AI on the job

Working with AI

Where AI is starting to help

Let's be real, at the C-suite level, your time is your most valuable asset. You're not meant to be sifting through endless reports or drafting every communication from scratch. AI isn't here to replace your strategic mind; it's here to augment it, freeing you up to focus on what truly matters: driving the business forward.

Imagine having a highly intelligent, tireless assistant who can condense complex market data, draft executive summaries, and even help you anticipate future risks. That's the power AI brings to the Chief Network Officer role. It's about getting to insights faster, communicating more effectively, and making more informed decisions, without getting bogged down in the grunt work.

Strategic Trend Analysis

Feed an AI platform market research, competitor reports, and internal network telemetry. It'll identify emerging technology trends (like quantum networking or edge computing), predict their impact on our infrastructure, and even suggest strategic investment areas, giving you a massive head start on future planning.

Investment Portfolio Optimisation

Use AI to analyse historical network spend, vendor performance, and projected growth. It can model different investment scenarios, identify cost-saving opportunities, and even predict the ROI of various infrastructure projects, helping you make data-backed budget decisions for your £10M+ P&L.

Board Report Generation

Instead of spending hours crafting your quarterly Board presentation, feed the AI key performance metrics, project updates, and strategic highlights. It'll draft a concise, impactful report, complete with executive summaries and key takeaways, allowing you to focus on refining the narrative and preparing for tough questions.

Investor Relations Comms Draft

When a major network incident occurs, or a new strategic initiative is launched, use AI to draft initial communications for investors and analysts. It can summarise the technical details into clear, business-focused language, ensuring transparency and maintaining confidence, saving you critical time during high-pressure situations.

Common questions

Common questions

How do you become a Chief Network Officer?

Common routes in include CTO of a Smaller Organisation / Scale-up (3-5 years in a CTO role before moving to a larger enterprise CNO role.), Director of Network Operations / Engineering (Large Enterprise) (5-8 years as a Director, managing multiple teams and significant budgets, before stepping up to C-suite.) and Principal Network Architect / Distinguished Engineer (Large Enterprise) (8-12 years in a Principal/Distinguished role, focusing on enterprise architecture and strategic influence.). Times vary with prior experience.

Where can a Chief Network Officer progress to?

This role can lead on to Chief Executive Officer (CEO) / Chief Operating Officer (COO) (5-10 years as CNO, followed by 3-5 years as COO before CEO.) and Board Member / Non-Executive Director (Often pursued concurrently or post-retirement from an executive role (e.g., 5-10 years as CNO, then transitioning).), depending on the skills you build.

What new skills matter most for a Chief Network Officer?

Increasingly, Quantum Networking Strategy and AI-Driven Network Autonomy & Self-Healing. These are the skills our record of this role lists as growing.

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17Where to go from here

Other roles at Level 8

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

 More jobs in technology and data

Stay in the field you know and move sideways rather than up.
If you leave this industry

Experience in critical infrastructure, cybersecurity and large-scale operations transfers across sectors such as financial services, telecommunications, defence, e-commerce and cloud computing. The core principles of building and securing networks stay the same, though rules and business needs differ by sector.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my free Growth Mindset module What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.