The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
IT Helpdesk / Service Desk Analyst
1-2 yearsSkills to master
- Troubleshooting operating systems, understanding user issues, basic networking, customer service, ticket management. This gives you a great foundation in IT systems and how users interact with them (and often break them!).
You're ready to move on when
- You're consistently resolving complex tickets without escalation.
- You've shown an interest in security-related issues that come through the helpdesk.
- You've taken initiative to learn more about cybersecurity in your own time.
- 2
Network Operations Centre (NOC) Technician
1-2 yearsSkills to master
- Network monitoring, understanding network protocols, basic firewall rules, identifying network anomalies. This experience is invaluable for understanding how attacks move across networks.
You're ready to move on when
- You can quickly identify and diagnose network connectivity issues.
- You're comfortable reading network diagrams and log files.
- You've actively participated in network security discussions or projects.
- 3
Junior System Administrator
1-2 yearsSkills to master
- Server management (Windows/Linux), patching, user account management, understanding system logs, basic scripting. This gives you hands-on experience with the systems that attackers target.
You're ready to move on when
- You're proficient in managing and securing server environments.
- You've implemented security best practices on systems you manage.
- You've investigated system-level alerts or unusual behaviour.


