UK job descriptions by sector

Operations job descriptions

460 in this sector. Showing the first 200.

Level 3 Airport Operations Officer The Airport Operations Officer is responsible for keeping the airport's daily rhythm going, making sure flights stick to their schedules and dealing with any hiccups along the way. You'll be the person on the ground, making sure gates are ready, planes are turned around efficiently, and everyone's playing by the rules. You'll work at the intersection of airline schedules, ground handling teams, and air traffic control, translating plans into actual movements on the tarmac. When you do this job well, flights depart on time, passengers are happy, and the airport runs like a well-oiled machine. When things go wrong, well, that's when delays snowball, passengers get grumpy, and the whole system starts to creak. The challenge here is the sheer unpredictability of it all—you can plan all you like, but a sudden fog bank or a broken baggage belt can throw everything into chaos. The reward, though, is the satisfaction of bringing order to that chaos, seeing a full schedule run smoothly because of your quick thinking and coordination. View
Level 5 Area Environmental Manager The Area Environmental Manager is responsible for overseeing all environmental compliance and performance across a cluster of operational sites. You'll be the main point of contact for regulatory bodies in your area, making sure our facilities meet all legal requirements and internal standards. This means you'll spend your days balancing the demands of keeping production running smoothly with the absolute necessity of protecting our licence to operate. When you do this well, our sites run without incident, avoiding hefty fines and reputational damage. If things go wrong, we're looking at potential shutdowns, massive clean-up costs, and a very unhappy board. The tricky part is navigating complex regulations while working with busy operational teams who sometimes see environmental rules as a hindrance. The reward, honestly, is knowing you're directly contributing to the company's long-term sustainability and protecting both our business and the planet. View
Level 3 Assistant Store Manager The Assistant Store Manager is responsible for making sure a specific department (or a significant chunk of the store's operations) hits its targets and keeps customers happy. You'll be the one making sure stock is where it needs to be, staff are on point, and all those daily processes actually get followed. This role directly impacts how profitable your section of the store is and, frankly, how stressed everyone gets during peak times. You'll work at the intersection of our frontline staff and the wider store strategy, translating big-picture goals into actionable tasks for your team. When this role is done well, your department runs like clockwork, customers get what they need quickly, and your team feels supported. When it's not, you'll see stock issues, unhappy customers, and a general sense of chaos. The challenge is balancing the daily grind with an eye on the bigger picture, all while keeping your team motivated. The reward, though? Seeing your department thrive and knowing you've built a solid, efficient operation. View
Level 2 Associate Business Operations Analyst The Associate Business Operations Analyst is here to help keep our Operations running like a well-oiled machine. You'll be responsible for making sure the data we use is spot-on, running the regular reports that everyone relies on, and helping to document how we do things around here. This directly impacts how quickly and accurately we can make decisions, from staffing our warehouses to managing our inventory levels. You'll work at the intersection of our operational teams and the data that describes what they're doing, translating raw numbers into simple facts that our managers use to keep things moving. When you do this job well, our teams get the right information at the right time, preventing delays and costly mistakes. When things go wrong, it usually means someone's making a decision based on old or incorrect data, which can cause real headaches for our customers. The challenge here is really about getting comfortable with messy data and sometimes ambiguous requests, figuring out what's actually needed. The reward? You'll learn how a business truly functions from the ground up, seeing how your careful work directly supports the entire operation. View
Level 2 Associate Food Production Coordinator The Associate Food Production Coordinator is here to support our daily production activities, making sure our food safety and quality standards are met at every step. You'll be working closely with the production team, learning how we turn raw ingredients into delicious, safe products. Day-to-day, this means you'll be helping with everything from preparing ingredients to documenting batch records, and generally keeping the production line ticking over. This role sits right at the heart of our operations, directly impacting our ability to deliver on time and to the right quality. If you do this job well, our production lines run smoothly, waste stays low, and our products are consistently safe and tasty. Get it wrong, and we could face delays, quality issues, or even worse, food safety problems that could really hurt our brand. Truth is, it's not always glamorous. Expect some repetitive tasks and the need for strict adherence to rules, especially around hygiene. But the reward? You'll learn the ins and outs of a complex, critical industry, build a solid foundation in food manufacturing, and see tangible results of your work every single day. It's a chance to start a proper career in an essential sector. View
Level 2 Associate International Compliance Coordinator The Associate International Compliance Coordinator is here to make sure our international shipments follow all the rules, every single time. Day-to-day, you'll be checking documents, screening parties, and generally making sure we don't accidentally send something somewhere we shouldn't, or get hit with a fine. You'll sit right in the heart of our Operations team, helping to translate complex trade regulations into practical steps for our logistics and shipping colleagues. When you do this job well, our goods move quickly across borders, our customers get their orders on time, and we avoid those nasty customs penalties. If things go wrong, though, shipments get stuck, customers get annoyed, and we could face some hefty fines – honestly, it's a big deal. The tricky part is keeping up with all the tiny details and ever-changing rules. The reward? You'll learn a ton about global trade, and you'll be a quiet hero, keeping the business running smoothly in the background. View
Level 2 Associate International Manufacturing Data Analyst The Associate International Manufacturing Data Analyst is here to support our Operations team by making sense of the mountains of data we generate daily. You'll be helping to gather, clean, and organise data from our production sites across the globe, which directly impacts how efficiently we make our products and how much waste we generate. You'll work at the intersection of our factory floors and our analytics team, translating raw machine data and production logs into structured datasets that our senior analysts use to figure out what's going well and what's not. When you do this job well, our senior analysts can quickly identify bottlenecks, reduce scrap, and ultimately save the company a lot of money. When it's not done carefully, we could end up making decisions based on faulty information, which can cost us millions in lost production or wasted materials. The challenge is often the sheer volume and messiness of the data—it's rarely clean. The reward, though, is seeing how your careful work directly contributes to making our factories smarter and more efficient, right from your first day. View
Level 2 Associate International Manufacturing Engineer As an Associate International Manufacturing Engineer, you'll spend your days supporting our production lines, learning the ropes of how we build things across our global sites. This means you'll be helping out with everything from collecting data on machine performance to getting our Standard Operating Procedures (SOPs) just right. You'll work closely with a Senior Engineer, getting stuck into the day-to-day challenges of making products efficiently and reliably. Your work directly impacts how smoothly our factories run and, frankly, how much product we can get out the door. If you do this well, our production lines stay up, quality stays high, and we hit our delivery targets. If things go wrong, well, that means costly downtime and unhappy customers. The challenge here is really about learning to see the bigger picture while focusing on the small details that make a huge difference. The reward? You'll be building a rock-solid foundation for a career in global manufacturing, seeing your improvements make a tangible impact on real products. View
Level 2 Associate International Process Data Analyst The Associate International Process Data Analyst is here to help us make sense of our operational data, particularly across different countries. You'll be the one digging into the systems, pulling out the raw numbers, and getting them ready for analysis. Honestly, this means a lot of data cleaning and validation – it's not glamorous, but it's absolutely crucial. You'll work closely with the wider Operations team, learning how their day-to-day tasks translate into data points. When you do this job well, our senior analysts get reliable data, faster. That means they can spot problems and suggest improvements quicker, which ultimately helps us get products to customers more efficiently and at a lower cost. If the data isn't right, though, we could make some pretty bad decisions, costing us time and money. The big challenge here is dealing with messy data from all sorts of legacy systems and different regions, plus learning how our complex operations actually run. The reward? You'll build a seriously strong foundation in data analysis and process improvement, seeing how your work directly supports a global business. View
Level 2 Associate International Procurement Administrator The Associate International Procurement Administrator is here to make sure our international purchasing process runs like clockwork, especially when it comes to the nitty-gritty details. You'll be processing purchase requisitions and creating purchase orders (POs) for goods coming from all over the world, making sure every 'i' is dotted and every 't' is crossed. This directly impacts our ability to get products to customers on time and keeps our production lines moving. You'll sit right at the heart of our Operations team, working closely with our more experienced Procurement Administrators. Your job is to translate what our internal teams need into clear instructions for our suppliers and then track it all the way through to delivery. When you do this well, our suppliers get paid on time, our warehouses receive the right stuff, and we avoid those annoying customs delays. If this role isn't done properly, we're looking at late deliveries, angry suppliers, and potentially thousands of pounds in demurrage fees (those nasty port charges). The real challenge here is dealing with the sheer volume of detail and the constant need for accuracy, even when things get a bit chaotic. The reward, though? Knowing you're a crucial cog in a global machine, learning the ropes of international trade, and seeing your work directly contribute to getting our products into customers' hands. View
Level 2 Associate Operational Analytics Specialist The Associate Operational Analytics Specialist helps the team by pulling, cleaning, and organising the data that drives our operational decisions. You'll be working closely with senior analysts, learning the ropes, and making sure they've got solid numbers to work with. This role sits right at the heart of our Operations department, turning raw data from our systems into something meaningful that our team leaders and managers can actually use to improve things. When you do this job well, our senior analysts can make quicker, more accurate recommendations, which means our operations run smoother, we waste less, and our customers get a better experience. If the data isn't right, or if it's slow to get to us, then we're making decisions in the dark, which can cost us time and money. The tricky part is that operational data is usually a bit of a mess, so you'll need to be patient and thorough. The reward, though? You'll be learning from experienced folks and seeing your efforts contribute directly to making our business more efficient, which is pretty cool. View
Level 2 Associate Operations Analyst The Associate Operations Analyst is here to help our Operations team make better, quicker decisions by providing reliable data and reports. Day-to-day, you'll be pulling data, cleaning it up, and making sure the numbers in our dashboards are spot on. You'll sit right at the heart of our Operations department, acting as a crucial support for our more senior analysts, effectively translating raw system data into something useful. When you do this job well, our operational managers can trust the information they see, leading to smoother processes, fewer delays, and happier customers. If the data's wrong, though, we could make some pretty expensive mistakes—like ordering too much stock or sending trucks to the wrong place. The biggest challenge? Getting to grips with our various systems and understanding why the data often doesn't quite match up. The reward, honestly, is seeing your work directly impact how our operations run, knowing you're helping us get things right. View
Level 2 Associate Process Engineer The Associate Process Engineer is here to learn our operational processes inside out and help our Senior Process Engineers make things run smoother. Day-to-day, you'll be gathering data, mapping out existing workflows, and generally being an extra pair of hands on improvement projects. You're essentially the foundation layer for our continuous improvement efforts, making sure the data we use is solid and the process maps are accurate. This role sits right at the heart of our factory floor or warehouse, working closely with the teams who actually do the work. You'll be translating what happens on the ground into clear, documented processes that everyone can understand. When you do this well, our operations become more efficient, we waste less, and our customers get their products quicker. Get it wrong, and we could be making decisions on bad data, leading to more bottlenecks and frustrated teams. The challenge? Getting people to tell you how things *really* work, not just how they're *supposed* to. The reward? Seeing a small change you helped identify actually make a tangible difference to people's daily work and our bottom line. View
Level 2 Associate Production Control Coordinator The Associate Production Control Coordinator helps keep our manufacturing lines running smoothly by supporting the daily planning and scheduling activities. You'll be doing the groundwork, making sure the data in our systems is spot-on and that work orders get released on time. This role sits right at the heart of our factory floor, acting as a crucial link between the larger production plan and what actually gets built. When you do this job well, our production lines stay busy, we meet customer deadlines, and we avoid costly delays. If things go wrong, however, we could face missed shipments, idle machines, and unhappy customers – which, honestly, no one wants. The challenge here is learning to navigate a fast-moving environment where things can change quickly, often without much warning. The reward? You'll get to see how a complex global operation actually works, and you'll be building skills that are essential to any manufacturing business. View
Level 2 Associate Production Coordinator The Associate Production Coordinator is here to make sure the daily production schedule, created by the more senior folks, actually happens on the shop floor. You'll be responsible for the nitty-gritty details: releasing work orders, printing off the right job packets, and making sure all the data from completed jobs gets into our systems correctly. Basically, you're the glue that connects the plan to the actual making of our products. This role sits right at the start of our production process, bridging the gap between the planning team's strategy and the hands-on work of the factory floor. You're translating a digital schedule into physical instructions and materials. When you do this well, our production lines run smoothly, materials are there when needed, and we hit our delivery dates. If things go wrong here, even small errors can cause delays, wasted materials, and a lot of headaches for the shop floor team. The challenge? It's a constant balancing act, and you'll often be dealing with unexpected changes or missing information. The reward, though, is seeing products move through the factory because of your efforts, and knowing you're a crucial part of getting our goods out the door. You'll learn tonnes about how a real manufacturing business operates. View
Level 2 Associate Production Scheduler The Associate Production Scheduler is here to back up our main schedulers, making sure all the little pieces of information are in place so the bigger plan can come together. Day-to-day, you'll be inputting data, running standard reports, and generally keeping the gears turning on the administrative side of things. You'll sit right at the heart of our factory operations, helping translate raw material availability and customer orders into a workable plan for the production lines. When you do this well, the production lines get the right materials at the right time, and our customers get their orders on schedule. Honestly, if you mess up the data, it can cause a real headache—machines could sit idle, or we might build the wrong thing. It's a crucial support role where you'll get to see the immediate impact of your work. The challenge? It's often about getting accurate information from busy people and making sure you don't miss a single detail. The reward? Seeing products roll off the line, knowing you played a part in making it happen, and truly understanding the rhythm of a manufacturing plant. View
Level 2 Associate Property Services Assistant The Associate Property Services Assistant is here to provide crucial administrative and operational support to our Property Services team. Day-to-day, you'll be handling things like logging maintenance requests, updating tenant records, and making sure our contractors have the right paperwork before they even step on site. You're essentially the first line of defence for all the small, but important, tasks that keep our properties ticking over. This role sits right at the heart of our operations, helping to translate incoming requests into actionable tasks for our coordinators and contractors. You'll be making sure the right information gets to the right people at the right time. When you do this job well, our operations run like clockwork, our tenants feel supported, and our contractors can get on with their work without delays. Honestly, if you mess up the details here, it can cause a ripple effect, leading to frustrated tenants, delayed repairs, and even compliance issues down the line. The challenge is staying organised and accurate, even when things get a bit hectic. The reward? You'll learn tonnes about property management, see the direct impact of your work, and become an indispensable part of a busy team. View
Level 2 Associate Quality Auditor The Associate Quality Auditor is here to help us keep our quality standards high, day in, day out. You'll be learning how to check our products, processes, and paperwork against established rules and procedures, which directly impacts customer satisfaction and regulatory compliance. You'll work closely with production teams and more experienced auditors, translating what's written in our procedures into what actually happens on the shop floor. When you do this job well, we catch mistakes early, avoid costly reworks, and keep our customers happy. If things go wrong, we could face product recalls or even regulatory fines, which nobody wants. The tricky part is learning to spot the tiny details that others might miss, all while understanding the bigger picture of how our operations work. The reward? You'll be a key player in ensuring everything we make is safe, reliable, and exactly what we promised. View
Level 2 Associate Quality Control Technician As an Associate Quality Control Technician, you'll be responsible for carrying out routine checks and inspections on our products and processes. Day-to-day, that means making sure everything from raw materials to finished goods meets our strict quality standards. You'll be working closely with the production and warehouse teams, essentially acting as the guardian of quality before anything leaves the factory floor. This role sits right at the heart of our operations, where you'll get a real feel for how things are made and what can go wrong. You'll be translating our quality procedures into practical actions, making sure every batch is up to scratch. When you do this well, we avoid costly mistakes, prevent product recalls, and keep our customers happy and safe. If things go wrong, though, it can mean wasted materials, production delays, and a lot of headaches for everyone further down the line. Honestly, the challenge here is staying super focused on the details, even when tasks feel a bit repetitive. You'll need to be the person who spots the tiny error that everyone else misses. The reward, though? You'll learn the fundamentals of quality control inside out, see your work directly impact product integrity, and become an indispensable part of keeping our operations running smoothly. View
Level 2 Associate Quality Specialist (International) The Associate Quality Specialist (International) is here to support our core quality processes, making sure we catch any issues early and keep our product standards high across all our global operations. You'll be working right at the heart of our manufacturing and supply chain, helping to translate quality requirements into tangible checks and balances that our teams can actually use. This means you'll be involved in everything from reviewing production records to helping log non-conformances. When you do this job well, we prevent costly mistakes from ever reaching our customers, which honestly, saves us a lot of headaches and money down the line. If things aren't done properly, we risk product recalls, unhappy customers, and a dent to our reputation – not ideal, is it? The real challenge here is learning to spot the tiny details that can make a huge difference and understanding why they matter. The reward, though? You'll be building a solid foundation in quality, learning from experienced engineers, and seeing your work directly contribute to getting great products out the door, safely and reliably. View
Level 2 Associate Quality Systems Administrator The Associate Quality Systems Administrator is here to support the core functions of our electronic Quality Management System (eQMS). Day-to-day, you'll be handling routine tasks like setting up new user accounts, routing documents for approval, and making sure our training records are up to date. This directly impacts our operational compliance, meaning we can prove to auditors that we're following the rules. You'll work closely with the wider Quality team and various Operations departments, making sure the right information gets to the right people at the right time. When you do this job well, our systems run like clockwork, documents are approved on time, and everyone has access to what they need. If things go wrong, we could face delays in product releases or, frankly, some serious headaches during an audit. The challenge here is learning a complex, regulated environment quickly and understanding why every little detail matters. The reward? You'll build a really strong foundation in quality assurance and see how your precise work keeps our entire operation compliant and running smoothly. View
Level 2 Associate Quality Systems Specialist The Associate Quality Systems Specialist is here to support the daily grind of our quality operations, making sure our systems are fed accurate data and documents. You'll be spending your days processing change orders, logging training records, and generally keeping the QMS tidy. This role sits right at the heart of our operational quality, ensuring that what we say we do, we actually do—and have the paperwork to prove it. When you do this job well, all our quality records are spot on, easy to find, and ready for any audit. If things go wrong here, even small errors can lead to huge compliance issues, costing us time, money, and potentially our reputation with regulators. The challenge? It's often repetitive, and you'll need to be incredibly precise, even on seemingly minor tasks. The reward, though, is knowing you're building the foundation for our entire quality assurance, and you'll learn an incredible amount about how a global operations business actually runs. View
Level 2 Associate Quality Technician The Associate Quality Technician is here to support our Quality Management Specialists and the wider Operations team. Day-to-day, you'll be gathering data, running basic tests, and helping to spot when something's not quite right on the production line. You'll work at the sharp end of our manufacturing process, translating quality checks into clear documentation that helps us keep things running smoothly. This role directly impacts our ability to deliver reliable products, which, let's be real, keeps our customers happy and our business ticking over. When you do this well, we catch issues early, preventing costly rework or, worse, products failing in the field. If it's not done properly, we could end up with unhappy customers and a lot of wasted effort. The tricky part is often dealing with messy data or processes that aren't perfectly clear yet. But the reward? You'll learn tonnes, see how a real operations team functions, and genuinely help us improve things from the ground up. It's a great starting point for anyone serious about a career in quality. View
Level 3 Automation Engineer The Automation Engineer is here to build and maintain the automated workflows that keep our Operations running like clockwork. You'll be taking those repetitive, manual tasks that everyone hates and turning them into slick, reliable bots or integrations. You'll work closely with various Operations teams, figuring out what slows them down and then building solutions that actually fix it. When you do this well, our teams can focus on more important, complex work, and our customers get a better, faster service. If you don't, we're stuck in the mud, wasting time and money on things a machine could do in seconds. The tricky part is often dealing with systems that weren't built for automation or processes that aren't as clear-cut as they seem. The reward, honestly, is seeing your work free up colleagues and directly improve our bottom line. View
Level 2 Building Services Coordinator The Building Services Coordinator is here to provide essential, hands-on support to our facilities team, making sure our buildings are in good nick for everyone who uses them. Day-to-day, you'll be the first point of contact for basic service requests, helping out with routine maintenance tasks, and generally keeping an eye on things. You'll work closely with our Building Services Engineers, learning from them and helping them keep the lights on—literally. This role sits right at the start of our operational value chain, translating immediate building user needs into actionable tasks for the wider team. You'll be the person making sure a leaky tap gets reported, or that a lightbulb is changed quickly. When you do this job well, our building users feel supported, and our engineers can focus on the bigger, more complex stuff. If you don't, well, small problems can quickly become bigger, more expensive headaches, and people get grumpy. Truth is, the challenge here is juggling those immediate, often small, but always important requests while also learning a ton about complex building systems. The reward? You'll build a solid understanding of how commercial buildings operate, and you'll see the direct impact of your work every single day. View
Level 3 Building Services Engineer The Building Services Engineer is responsible for the day-to-day operation, maintenance, and troubleshooting of our site's critical MEP systems. In practice, this means you're the one making sure the heating works in winter, the cooling keeps things bearable in summer, and the lights stay on. You'll be independently tackling routine maintenance tasks and responding to those 'urgent' calls when something inevitably goes wrong. You'll work closely with your Senior Engineer and other colleagues in Operations, making sure our physical spaces support everyone's work without a hitch. When you do this job well, our buildings are comfortable, safe, and reliable, meaning our teams can focus on their jobs without worrying about the environment. If it's not done well, well, then we've got cold offices, unhappy staff, and potentially costly equipment failures. The challenge here is that no two days are truly the same; you'll need to adapt quickly when a planned job gets knocked off course by an unexpected fault. The reward, though, is the satisfaction of keeping a complex machine (the building itself) humming along, knowing you're directly contributing to everyone's productivity and safety. View
Level 5 Building Services Lead / Junior FM The Building Services Lead / Junior FM is responsible for making sure our building's essential services run without a hitch, keeping our people safe and productive. You'll be the go-to person for everything from planned maintenance to emergency responses, making sure our contractors are doing what they should and that we're always up to scratch on compliance. This role isn't just about getting things done; it's about owning key systems and making sure they support the business properly. When you do this well, our building feels effortless, and people can just get on with their jobs. If it's not done well, well, you'll hear about it – quickly. The tricky part is balancing urgent requests with long-term planning, all while keeping a small team on track. The reward? You'll see the direct impact of your work every single day, knowing you're keeping the whole operation ticking. View
Level 3 Business Continuity Manager The Business Continuity Manager is responsible for making sure our core operations can weather any storm. Day-to-day, this means you'll be digging into how our business actually works, spotting potential weak points, and then crafting solid plans to keep everything ticking over if something unexpected happens. You'll be working at the intersection of our operational teams and the broader risk management function, translating potential disruptions into clear, actionable recovery strategies that our teams can actually use. When you do this well, we avoid costly downtime, keep our customers happy, and protect our reputation. When it's not done right, well, that's when you see headlines about major service outages or supply chain chaos. The tricky part is getting busy department heads to see the value in planning for things they hope will never happen. The reward, though, is knowing you're building a more robust, resilient business – and that's a pretty good feeling. View
Level 3 Business Intelligence Analyst, Operations The Business Intelligence Analyst, Operations, is responsible for building and maintaining the reporting that keeps our operations running smoothly. You'll take raw data from our systems—things like scanner logs, inventory movements, and production outputs—and turn it into dashboards and reports that actually mean something to the people on the ground. When you do this well, our managers can spot issues quickly, allocate resources better, and ultimately deliver a better service to our customers. Get it wrong, and we're flying blind, leading to delays, wasted stock, or unhappy clients. The tricky part is often getting clean data in the first place, but the reward is seeing your work directly improve how we operate. View
Level 3 Business Operations Analyst The Business Operations Analyst is responsible for keeping our core operational processes running smoothly, which directly impacts our efficiency and customer satisfaction. You'll often sit between different teams, like our warehouse staff and the sales team, translating their needs into practical process improvements. When you do this well, our operations hum along, costs stay down, and customers get what they need, quickly. If things go wrong, we're looking at delays, unhappy customers, and wasted money. The challenge here is untangling complex, sometimes messy, existing processes. The reward? Seeing your changes make a real, tangible difference to how we operate every single day. View
Level 3 Business Process Coordinator The Business Process Coordinator is here to independently map, analyse, and improve our core operational processes. You'll be the one who takes a messy, undocumented workflow and turns it into something clear, efficient, and repeatable. This role sits right at the heart of Operations, making sure our internal machinery hums along without a hitch. You'll work at the intersection of our day-to-day tasks and our bigger strategic goals, translating how we *should* work into practical steps that our teams can actually follow. When you do this job well, our teams spend less time on frustrating manual work, our customers get their orders faster, and we save a bit of cash too. If things aren't done properly, though, we end up with delays, errors, and a lot of head-scratching from everyone involved. The tricky part is often getting everyone to agree on the 'best' way to do something when they're used to their own methods. But the reward? Honestly, it's seeing a process you've designed go live and make a real difference to people's daily lives and the business's bottom line. View
Level 3 Business Systems Analyst The Business Systems Analyst is here to be the expert on a couple of our key operations systems modules, like inventory management in the ERP or picking logic in the WMS. Day-to-day, you'll be troubleshooting problems, making small configuration changes, and generally making sure these systems support our operational teams rather than hinder them. You'll sit right at the intersection of our Operations teams and the IT department, taking real-world problems from the warehouse or transport desk and figuring out how the system can help. When you do this well, our operations run smoother, mistakes drop, and our teams can get on with their jobs without system headaches. If it's not done well, we'll see delays, unhappy customers, and a lot of manual workarounds. The tricky part is often getting to the root cause of a system issue, which can be a mix of user error, process flaw, or actual system bug. The reward, though, is seeing your changes make a tangible difference to how we operate, making things a bit easier for everyone. View
Level 3 Business Systems Manager The Business Systems Manager is responsible for making sure our operations systems – things like the warehouse management system (WMS) or parts of the ERP – actually work for the people using them. Day-to-day, you'll be the first line of defence when something goes wrong, but also the person who figures out how to make those systems a bit smarter, a bit faster, and a bit less frustrating for everyone. You'll sit right at the intersection of our operational teams and the technical folks, translating real-world problems into system improvements and vice versa. When you do this job well, our warehouses run smoother, our deliveries are more accurate, and our teams spend less time wrestling with clunky software. If it's not done well, frankly, things grind to a halt: trucks wait, orders get delayed, and our customers get annoyed. The tricky part is balancing urgent fixes with finding time for those small, impactful improvements. The reward? You'll see the direct impact of your work on our entire operation, from the moment an order comes in to when it ships out. View
Level 3 Business Transformation Specialist The Business Transformation Specialist is here to genuinely improve how our Operations teams get things done. Day-to-day, you'll be digging into specific operational processes, identifying what's broken or inefficient, and then helping design the 'to-be' state. You're not just mapping; you're actively contributing to solutions that make a real difference, often working alongside the teams who'll use these new processes. This role sits right at the heart of our operational efficiency efforts, bridging the gap between strategic intent and practical execution on the factory floor or in the warehouse. You'll be taking complex, messy operational problems and breaking them down into manageable pieces, then building clearer, more effective pathways. When you do this well, our operations run smoother, faster, and cost less. Think fewer errors, quicker deliveries, and happier staff who aren't fighting clunky systems. If you don't do it well, we'll keep throwing money at symptoms, our teams will get frustrated, and we'll fall behind the competition. The tricky part is often getting everyone on the same page about what 'better' actually looks like, and then convincing them to change their ways. Honestly, it's not always easy. The big reward, though? Seeing your work directly improve someone's daily job and genuinely moving the needle on our operational performance. It's pretty satisfying when a process you helped design actually goes live and works. View
Level 3 Category Specialist, Strategic Sourcing The Category Specialist is responsible for managing specific, mid-tier spend categories, which directly impacts our operational costs and supplier relationships. You'll work at the intersection of our business units and the external market, translating internal needs into competitive sourcing strategies that our suppliers can deliver. When this role is done well, we see real, measurable savings and stronger, more reliable supply chains. When it's not, we end up paying too much, getting poor service, or worse, facing supply disruptions. The challenge is often balancing cost pressures with quality, risk, and stakeholder demands. The reward? Seeing your hard work directly affect the company's bottom line and knowing you've built robust relationships that keep our operations running smoothly. View
Level 3 Chief Operating Officer The Chief Operating Officer (at this level) is all about making a specific operational process work like clockwork. You're responsible for keeping an eye on how things are going, digging into the data, and figuring out what's working and what isn't. This role sits right at the heart of our day-to-day delivery, making sure that when a customer places an order, or a product moves through the warehouse, it happens efficiently and without a hitch. When you do this job well, our processes run smoothly, errors are rare, and our teams can get on with their work without constant interruptions. If things go wrong here, it usually means delays, wasted effort, and unhappy customers – and nobody wants that. The real challenge is often sifting through messy data to find the actual problem, or convincing people that a small change can make a big difference. But the reward? Seeing a process you've worked on become noticeably faster, cheaper, or more reliable. That's pretty satisfying, honestly. View
Level 8 Chief Operations Officer The Chief Operations Officer defines and drives the enterprise-wide quality and operational strategy, which directly impacts our market leadership, brand reputation, and long-term shareholder value. You'll work at the intersection of our global manufacturing, supply chain, product development, and customer experience, translating our strategic ambitions into operational excellence that our Board, investors, and customers rely on. When this role is done well, we become the undisputed quality leader in our sector, our brand shines, and our financial performance reflects that trust. When it's not, well, let's just say the consequences are felt throughout the entire company and beyond. The challenge is balancing relentless short-term operational demands with the long-term, multi-year investments needed to build truly sustainable quality. The reward is seeing your vision transform a global enterprise, knowing you've built a legacy of excellence that outlasts any single product cycle. View
Level 8 Chief Resilience Officer (CRO) The Chief Resilience Officer is here to make sure our entire company can keep going, no matter what gets thrown at us. You'll be the architect of our enterprise-wide resilience strategy, which means you're looking at everything from how we handle a major IT outage to how we navigate a global crisis. Day-to-day, that involves a lot of big-picture thinking, working with the C-suite, and making sure we're not just reacting to problems, but anticipating them years down the line. This role sits right at the heart of our strategic planning. You're translating complex global risks into actionable plans that protect our people, our customers, and our bottom line. When you do this well, we avoid catastrophic losses, maintain customer trust, and even gain a competitive edge during times of disruption. Get it wrong, and frankly, the consequences could be company-ending. The challenge? Convincing everyone to invest in 'what if' scenarios when things are good. The reward? Knowing you've built an organisation that's truly ready for anything, protecting thousands of jobs and millions in revenue. View
Level 8 Chief Workplace Officer (CWO) The Chief Workplace Officer (CWO) is responsible for defining and executing the enterprise-wide strategy for our entire physical footprint, from office buildings to manufacturing plants and distribution centres. You'll work directly with the CEO and the Board, translating our long-term business vision into a tangible, high-performing global workplace portfolio. This means you're not just managing assets; you're designing environments that enable productivity, foster collaboration, and reflect our values, all while keeping a very close eye on the bottom line. When this role is done well, our global operations run seamlessly, our employees thrive in inspiring spaces, and our real estate portfolio becomes a strategic advantage, not just a cost centre. On the flip side, if it's not, we risk operational disruptions, spiralling costs, and a workplace that actively hinders our talent and brand. The challenge here is immense: you're balancing multi-million-pound budgets, navigating complex global regulations, and leading a diverse team, all while anticipating future trends in work. The reward, honestly, is seeing your strategy come to life, knowing you've built a world-class physical foundation that helps thousands of people do their best work every single day. View
Level 3 Circular Economy Director The Circular Economy Director is responsible for independently running specific circularity projects within our Operations team. You'll take ownership of initiatives like setting up a new take-back scheme or optimising material flows, making sure they actually work on the ground. This role directly impacts our ability to reduce waste, cut material costs, and build more resilient supply chains. You'll work at the intersection of our logistics, manufacturing, and procurement teams, translating circular economy principles into practical, scalable operational processes that our factory floor and warehouse staff can actually follow. When you do this well, we'll see real reductions in landfill waste and potentially open up new revenue streams from recovered materials. Get it wrong, and we're just talking about circularity without actually doing it, which means more waste and missed opportunities. The challenge here is getting different parts of the business to change established ways of working, often with tight budgets and existing infrastructure. The reward? Honestly, it's seeing tangible, positive environmental and financial results from your efforts, knowing you've built something that genuinely makes a difference to our footprint and our bottom line. View
Level 3 Circular Economy Specialist The Circular Economy Specialist is here to own and deliver specific circularity projects within our operations. Think of it this way: you're the one making sure our ambitious sustainability goals actually happen on the factory floor or in the warehouse. You'll be knee-deep in material flow, figuring out how to reduce waste, increase recycling, and generally make our processes much smarter and less wasteful. This role sits right at the heart of our operations, translating big-picture circular economy ideas into practical, day-to-day actions. You'll be the bridge between our strategic goals and the folks who make, move, and manage our products. When you do this well, we save a lot of money, reduce our environmental impact, and build a stronger, more resilient supply chain. Get it wrong, and we're just talking about circularity without actually doing anything, which nobody wants. The challenge? Getting different teams to change established ways of working and sometimes dealing with messy, incomplete data. But the reward? Seeing your projects go live, knowing you've made a tangible difference, and contributing to a genuinely more sustainable business. View
Level 2 Clinical Trial Associate The Clinical Trial Associate is here to provide essential administrative and operational support to our clinical trial teams, making sure all the necessary documentation is organised and compliant. You'll be working closely with our Clinical Research Associates (CRAs) and Clinical Trial Managers, helping them keep on top of all the moving parts that come with running a clinical study. This role is really about learning the fundamentals of how clinical trials operate, from the initial set-up right through to close-out. You'll get to see how every piece of documentation fits into the bigger regulatory puzzle. When you do this job well, our trials run smoother, our documents are always audit-ready, and our CRAs can spend more time at sites rather than chasing paperwork. If things aren't quite right, we risk delays, compliance issues, and frankly, a lot of stress for the wider team. The tricky part is the sheer volume of detail and the strict regulatory environment you'll be learning. But the reward? You'll be directly contributing to bringing new medicines to patients, and you'll build an incredibly solid foundation for a career in clinical research. View
Level 3 Compliance Assistant The Compliance Assistant is here to make sure our day-to-day operations actually follow the rules we've set – and the ones the regulators have set, too. You'll be knee-deep in our processes, checking that everything from how we handle stock to how we manage safety is done properly, every single time. Honestly, it's about making sure we don't trip ourselves up. This role sits right in the middle of our Operations team, acting as a crucial link between the people doing the work and the standards we need to uphold. You'll be taking those sometimes-dense compliance guidelines and helping translate them into practical, everyday actions for the team. When you do this job well, we save money, avoid fines, and keep our reputation solid. It means our products are right, our people are safe, and we can look any auditor in the eye. If things go wrong, though, we're looking at potential production halts, hefty penalties, and a real headache for everyone. The challenge is getting busy people to care about the details when they're focused on output. The reward? Knowing you've played a huge part in keeping the whole show on the road, safely and legally. View
Level 3 Compliance Coordinator The Compliance Coordinator is responsible for making sure our day-to-day operations actually follow the rules. This means you'll be checking processes, tracking actions, and generally keeping an eye on things to ensure we're compliant with all the relevant regulations and our own internal standards. You'll sit right in the heart of Operations, working closely with production, quality, and logistics teams. Your job is to translate those often-dense regulatory requirements into practical steps that our operational colleagues can follow, and then help them do it. When you do this well, we avoid fines, stay safe, and keep our reputation solid. If it's not done well, we could face serious regulatory issues, production delays, or even accidents. The tricky part is balancing strict rules with the fast pace of operations. The reward, though, is knowing you're directly contributing to a safer, more reliable, and legally sound business. View
Level 3 Continuous Improvement Engineer The Continuous Improvement Engineer is here to find and fix the everyday inefficiencies that slow us down and cost us money. You'll be the one rolling up your sleeves, getting right into the thick of our manufacturing processes, and actually making them better. This role sits squarely on the shop floor, working directly with our production teams, translating their daily frustrations into concrete improvement projects. If you do this well, our production lines run smoother, our quality goes up, and we waste less time and material. Get it wrong, and we'll just keep doing the same old things, watching our costs climb and our teams get more frustrated. The challenge? Getting people to embrace change, even when it's for the better. The reward? Seeing a process you've redesigned actually work, making everyone's day a bit easier and more productive. View
Level 3 Coordinator, Global Property Services The Coordinator, Global Property Services, is responsible for making sure our offices across the globe are functional, safe, and pleasant places to work. You'll independently manage the day-to-day property operations, sorting out everything from a leaky tap to coordinating office moves. This role sits right at the heart of our Operations team, directly impacting employee productivity and our overall workplace experience. When you do this job well, our colleagues don't even notice the property services team because everything just works. Desks are available, meeting rooms are booked, and maintenance issues are sorted before they become a problem. If it's not done well, you'll hear about it: frustrated employees, missed deadlines because of facility issues, or even safety concerns. The challenge here is juggling many small, urgent requests while keeping an eye on the bigger picture of planned maintenance. The reward? Seeing a comfortable, efficient office where everyone can do their best work, knowing you made it happen. View
Level 2 Cost Analyst The Cost Analyst is here to support our Operations team by gathering, cleaning, and presenting the data that helps us spot opportunities to save money. Day-to-day, you'll be running reports, checking numbers, and helping to map out how our processes actually work. This directly impacts our ability to cut unnecessary costs and make our operations run smoother, which in turn helps us keep prices competitive for our customers and improve our bottom line. You'll typically work closely with a more senior Cost Reduction Specialist, translating raw operational data into something meaningful that Finance or other Ops teams can actually use. When you do this well, we quickly identify where we're wasting money, and we can make smarter decisions. If the data's a mess or the reports are wrong, we might miss big savings or, worse, make bad decisions that cost us more. The challenge here is really learning how to navigate complex systems and often messy data, but the reward is seeing your analysis contribute to real, tangible improvements in how we operate. View
Level 3 Customer Operations Specialist The Customer Operations Specialist is responsible for making sure our customers get the support they need, exactly when they need it. You'll be the friendly face (or voice, or chat) that helps them get unstuck, whether it's a quick question or a trickier technical snag. This role isn't just about closing tickets; it's about building trust and making sure our customers feel valued. You're the bridge between our customers and the rest of the business, translating their needs into clear actions for our product or engineering teams. View
Level 2 Customer Service Associate The Customer Service Associate is responsible for directly helping our customers, answering their questions, and sorting out their issues. This directly impacts how happy our customers are and how likely they are to stick with us. You'll sit right at the heart of our operations, taking customer queries and turning them into resolved problems, making sure our customers feel heard and supported. When you do this well, customers feel valued, and our reputation grows. If it's not done right, well, customers get frustrated, and they might even leave us. The challenge? Every customer is different, and sometimes the answers aren't in the script. The reward, though, is genuinely making someone's day a bit easier and knowing you've made a real difference. View
Level 3 Customer Service Coordinator The Customer Service Coordinator is responsible for independently handling customer enquiries and issues, especially those related to orders, shipping, and product concerns. You'll be the main point of contact for customers when things get a bit messy, working to find solutions and keep them informed. This role sits right at the heart of our Operations team, acting as the bridge between our customers and our warehouse, logistics, and product teams. You're essentially translating customer problems into actionable tasks for our internal teams and then explaining the solutions back to the customer in a way that makes sense. When you do this job well, customers feel heard, problems get solved quickly, and our reputation stays solid. If it's not done well, customers get frustrated, orders get delayed, and we end up with a lot of complaints. The challenge here is balancing customer expectations with operational realities, especially when things go wrong outside of your control. The reward, though, is genuinely helping people and seeing a difficult situation turn into a positive customer experience. View
Level 3 Customer Service Manager The Customer Service Manager (Operations) is all about making our customer interactions better and smoother. You'll independently look after specific operational processes, like making sure our scheduling works or that our knowledge base is actually useful. This role sits right at the heart of our service delivery, bridging the gap between what customers need and what our agents can actually provide efficiently. When you do this job well, our agents feel supported, customers get their issues sorted quicker, and we save a bit of money along the way. If things go wrong here, though, agents get frustrated, customers wait longer, and our service quality takes a hit. The tricky part is often getting different teams to agree on what 'better' actually looks like. But honestly, seeing your changes improve things for hundreds of customers every day? That's a pretty rewarding feeling. View
Level 3 Customer Service Specialist The Customer Service Specialist is responsible for independently managing customer inquiries and resolving operational issues, which directly impacts our customer satisfaction and retention. You'll work at the intersection of our customers and internal teams like Warehouse and Logistics, translating customer problems into actionable requests that get things fixed. When this role is done well, our customers feel valued, their problems get sorted quickly, and they keep coming back. When it's not, we risk losing customers and damaging our reputation. The challenge is balancing customer expectations with operational realities, often dealing with things outside your direct control. The reward is knowing you've genuinely helped someone and turned a potentially bad experience into a positive one. View
Level 6 Customer Service Specialist Manager The Customer Service Specialist Manager is responsible for leading, coaching, and developing our customer-facing Operations team. You'll make sure they're delivering top-notch service every single day, which directly impacts customer loyalty and our overall brand reputation. You'll sit right at the intersection of our frontline team and senior leadership, taking strategic goals and turning them into practical, achievable plans for your team. When this role is done well, our customers feel heard and valued, our team thrives, and our operational efficiency improves significantly. When it's not, we'll see customer churn, low team morale, and increased operational costs. The tricky part is balancing the immediate needs of customers with the long-term strategic goals of the business, all while keeping your team motivated. The reward, though, is seeing your team grow, customers rave about our service, and knowing you've built a truly effective and happy operation. View
Level 3 Demand Planner The Demand Planner is responsible for building and maintaining accurate sales forecasts for a specific product family or region. This directly impacts our inventory levels, production schedules, and ultimately, how happy our customers are. You'll sit right at the heart of Operations, translating what Sales *thinks* they'll sell and what Marketing *hopes* to promote into a solid, data-backed plan that our factories and warehouses can actually work with. When you do this well, we hit our service level targets, keep inventory lean, and avoid those awkward conversations about stockouts or excess. When it goes wrong, we're either scrambling to find product or sitting on piles of stuff nobody wants, which costs us a fortune. The tricky part is balancing everyone's different agendas and getting them to agree on one number. The reward? Seeing your forecast actually guide the business, knowing you've helped us deliver on our promises, and honestly, the satisfaction of getting it right more often than not. View
Level 7 Director of Building Operations The Director of Building Operations is responsible for defining and driving the operational strategy for our entire building portfolio within a given region. You'll set the standards, manage the multi-million pound budgets, and make sure our facilities are not just functional, but genuinely contribute to the business's success. This means you're at the intersection of long-term capital planning and day-to-day operational excellence, translating business goals into tangible facilities strategies that keep our operations humming. When this role is done well, our buildings are safe, efficient, and reliable, directly supporting our core business without a hitch. When it's not, we're looking at significant operational disruptions, spiralling costs, and potentially even safety incidents. The challenge is balancing proactive investment with immediate operational demands, often with tight budgets and competing priorities. The reward? Seeing your strategic vision come to life, knowing you're directly enabling thousands of employees and millions in revenue by providing world-class operational environments. View
Level 7 Director of Business Process Excellence The Director of Business Process Excellence is responsible for defining, driving, and embedding a culture of continuous process improvement across our entire Operations business unit. You'll be the person who looks at our complex, interconnected processes and asks, 'How can we do this faster, cheaper, and better, without compromising quality?' In practice, this means identifying major bottlenecks, designing new ways of working, and making sure those changes actually stick. You sit at the heart of Operations, acting as a strategic partner to functional leaders, translating big-picture goals into actionable process improvements. When this role is done well, we see significant, measurable improvements in operational efficiency, customer satisfaction, and ultimately, our bottom line. When it's not, we risk falling behind competitors, wasting resources, and frustrating both our customers and our teams. The challenge is navigating the inevitable resistance to change and getting everyone on board with a new way of thinking. The reward, though, is seeing your strategic vision come to life, transforming how a large organisation actually works, and knowing you've made a tangible difference to thousands of employees and millions of customers. View
Level 7 Director of Customer Operations The Director of Customer Operations is responsible for shaping the entire customer service experience across our business unit. You'll be driving significant, multi-year transformations within Operations, making sure everything from our contact centre technology to our agent training programmes is top-notch. This role sits right at the heart of how we interact with our customers, translating broad company goals into concrete operational strategies. When you do this job well, our customers feel genuinely valued, our retention rates go up, and our operational costs stay lean. If things go sideways, we're looking at unhappy customers, churn, and a hit to our brand reputation—not to mention the financial impact. The tricky part is balancing ambitious growth targets with finite resources and the ever-present challenge of keeping our frontline teams motivated. Honestly, it's a constant juggling act. The reward, though, is seeing your vision come to life, knowing you've built a truly customer-centric operation that makes a real difference to thousands of people every day. View
Level 7 Director of EHS The Director of EHS is here to define and drive the entire EHS strategy for our Operations business unit, which directly impacts our regulatory standing, operational efficiency, and, frankly, our reputation. You'll sit right at the executive table, translating broad business goals into concrete safety programmes that actually work on the factory floor. This means you'll spend a lot of time making sure our sites aren't just compliant, but are genuinely safe places to work, shaping the culture from the top down. When this role is done well, we see a significant drop in incidents, fewer regulatory fines, and a workforce that trusts us to keep them safe. When it's not, well, the consequences can be catastrophic—think major incidents, huge fines, and a damaged brand that takes years to rebuild. The challenge is balancing relentless operational demands with uncompromising safety standards, all while managing a diverse team and complex regulatory landscape. The reward? Knowing you've built a truly safe environment and protected hundreds, if not thousands, of people. View
Level 7 Director of EHS (Environmental, Health & Safety) The Director of EHS for our Operations division is here to set the multi-site strategy for keeping everyone safe, healthy, and compliant. You'll work at the highest levels, translating big-picture business goals into practical, effective EHS programmes that actually work on the shop floor. This means you'll spend your time balancing aggressive operational targets with non-negotiable safety standards, often across multiple locations in different regulatory environments. When this role is done well, we see a tangible reduction in incidents, our people feel genuinely safe, and we avoid costly fines and reputational damage. When it's not, well, the consequences can be catastrophic—injuries, fatalities, massive regulatory penalties, and a damaged brand that takes years to repair. The challenge is getting everyone, from the CEO to the newest hire, to truly own safety, not just pay lip service to it. The reward? Knowing you've built a culture where people thrive because their safety is genuinely prioritised, and you've protected both our colleagues and our business. View
Level 7 Director of EHS, Operations The Director of EHS, Operations is responsible for defining, implementing, and overseeing the multi-year health, safety, and environmental strategy for our entire Operations business unit. You'll work directly with the Chief Operations Officer and other senior leaders, translating high-level business goals into actionable EHS programmes that protect our people, our assets, and our reputation. When this role is done well, we see a tangible reduction in incidents, a proactive safety culture, and seamless regulatory compliance, all contributing to operational excellence and reduced business risk. When it's not, we face serious regulatory fines, reputational damage, and, most importantly, preventable injuries or even fatalities. The challenge is balancing ambitious operational targets with uncompromising safety standards across a large, diverse workforce. The reward? Knowing you're directly responsible for keeping hundreds, if not thousands, of people safe and building a truly resilient operation. View
Level 7 Director of Emergency Management As our Director of Emergency Management, you'll be the person calling the shots on how we prepare for, respond to, and recover from any major operational disruption. You're not just managing incidents; you're building the entire framework that keeps our business running when things go sideways. This role sits right at the heart of our Operations leadership, making sure our strategic resilience plans are not just on paper, but actually work when it matters most. When you do this job well, our organisation can absorb significant shocks, quickly get back on its feet, and protect our people, assets, and reputation. Get it wrong, and we're looking at major financial losses, regulatory fines, and a damaged brand – frankly, it could be catastrophic. The challenge is immense: you're dealing with unpredictable events, complex interdependencies, and often, tight budgets for 'what if' scenarios. But the reward? Knowing you've built a system that protects thousands of jobs and ensures critical services continue, even in the worst of times. It's about genuine impact. View
Level 7 Director of Environmental Services The Director of Environmental Services is here to define and drive the environmental strategy for a major business unit, making sure we're not just compliant but also leading the way in sustainable operations. You'll be looking at the bigger picture, thinking several years ahead, and embedding environmental responsibility into how we actually run things day-to-day. This role sits right at the intersection of operational efficiency, regulatory demands, and our overall corporate sustainability goals, translating complex environmental risks into clear, actionable plans for our sites. When you do this job well, we avoid hefty fines, protect our reputation, and genuinely contribute to a more sustainable business model, which frankly, is good for everyone. If it's not done well, we're looking at significant legal trouble, operational shutdowns, and a real hit to our brand. The biggest challenge? Getting everyone on board with changes that might seem like extra cost in the short term, but are absolutely essential for long-term survival and growth. The reward, though, is seeing your strategic vision actually transform how we operate, building a more resilient and responsible business. View
Level 7 Director of Facilities / Director of Property Operations The Director of Facilities / Director of Property Operations is responsible for shaping the strategic direction and day-to-day excellence of our property portfolio. You'll ensure our buildings are safe, efficient, and support the business's broader goals, which directly impacts our bottom line and employee productivity. You'll work at the intersection of business strategy and physical operations, translating executive vision into tangible improvements across multiple sites. When this role is done well, our properties run like clockwork, costs are optimised, and we avoid major disruptions. When it's not, we face significant financial losses, regulatory fines, and unhappy staff. The challenge is balancing long-term strategic investments with immediate operational demands and often, tight budgets. The reward is seeing your strategic decisions lead to tangible, measurable improvements across an entire portfolio, knowing you've built a resilient and efficient operational backbone for the company. View
Level 7 Director of Facilities & Workplace The Director of Facilities & Workplace sets the overall strategy for our entire property portfolio, making sure our buildings and services are spot on. You'll be looking at things three to five years down the line, figuring out how our physical spaces can actually help us grow and keep our people happy and productive. This role isn't just about managing buildings; it's about creating environments that allow the business to thrive, whether that's a bustling office or a critical operational hub. When you do this job well, our sites run like clockwork, our energy bills are lower, and our people feel safe and supported. Get it wrong, and you're looking at major operational disruptions, huge compliance risks, and a workforce that's just plain fed up. The tricky part is balancing long-term strategic investments with the daily grind of keeping everything running and responding to unexpected crises. The reward? Seeing your vision for our physical spaces come to life, knowing you've built a truly effective and sustainable workplace strategy that genuinely impacts thousands of people every day. View
Level 6 Director of Facilities Contracts Manager The Director of Facilities Contracts Manager leads our entire facilities contracting function, making sure we're getting the best deals and managing risk across our property portfolio. You'll be building and guiding a team, setting the strategy for how we buy and manage everything from cleaning services to complex HVAC maintenance. This role sits right at the heart of Operations, directly impacting our bottom line and making sure our sites are safe, efficient, and compliant. When you do this job well, we save millions, avoid nasty legal surprises, and our sites just… work. When it goes wrong, we're overpaying for shoddy service, facing compliance fines, or worse, our critical infrastructure grinds to a halt. The challenge is balancing aggressive cost savings with maintaining high service levels, all while navigating a complex vendor landscape and internal demands. The reward? Seeing your team thrive, knowing you've directly contributed to the company's financial health, and honestly, making everyone's day-to-day working life a bit smoother. View
Level 7 Director of Food Safety & Quality The Director of Food Safety & Quality drives the overarching strategy for food safety and quality across our entire operations business unit. You'll be setting the vision, defining the policies, and building the capabilities that protect our customers and our brand from farm to fork. This means you're not just reacting to issues; you're proactively building a resilient, world-class (yes, genuinely world-class here) system that anticipates problems before they even appear. Day-to-day, you'll be leading a team of dedicated professionals, influencing senior leadership, and navigating complex regulatory landscapes. When this role is done well, our products are impeccably safe, our brand reputation is unblemished, and we sail through audits with flying colours. Get it wrong, and we're looking at product recalls, significant financial penalties, and potentially irreparable damage to public trust. The challenge? You're often the voice of caution in a fast-moving commercial environment, needing to balance stringent safety requirements with operational realities and budget constraints. The reward, though, is immense: knowing you're protecting millions of consumers and safeguarding the integrity of a major food business. View
Level 7 Director of Global Facilities & Real Estate The Director of Global Facilities & Real Estate is responsible for defining and executing the strategy for our entire global physical portfolio. You'll be making sure our buildings are safe, efficient, and actually help our teams do their best work, not hinder them. This directly impacts our operational efficiency, employee experience, and, frankly, our bottom line. You'll work at the intersection of long-term business strategy and day-to-day operational reality, translating our company's growth plans into concrete real estate decisions. This means figuring out where we need to be, how much space we need, and how we'll run it all. When this role is done well, our global operations run smoothly, our teams have great places to work, and we're making smart, cost-effective real estate choices that support our growth. When it's not, you're looking at significant financial waste, operational headaches, and potentially unhappy employees. The challenge is balancing long-term vision with immediate needs, often with tight budgets and competing priorities. The reward? Seeing your strategy come to life in tangible ways—new offices, optimised spaces, and a truly global, consistent workplace experience. View
Level 7 Director of Global Operational Excellence The Director of Global Operational Excellence is here to design, build, and embed our Lean and Continuous Improvement strategy across all our manufacturing sites worldwide. You'll be the one making sure we're not just fixing problems, but preventing them, creating a culture where everyone is always looking for a better way. This role sits right at the heart of our global Operations leadership team, translating the CEO's vision for efficiency and quality into tangible, repeatable programmes for every plant manager. When this role is done well, we'll see significant reductions in cost, massive improvements in quality, and a much more agile, responsive supply chain. Get it wrong, and we'll be stuck in the same old cycles of firefighting, losing market share, and frankly, wasting millions. The challenge is immense—you're dealing with different cultures, legacy systems, and deeply ingrained habits. The reward, though? You'll be shaping the future of our entire manufacturing footprint, leaving a lasting legacy of true operational excellence. View
Level 7 Director of Global Procurement The Director of Global Procurement is here to set the strategic direction for all our international purchasing efforts, making sure we're getting the best value and managing risk across our entire supply chain. You'll be accountable for a significant chunk of our P&L, driving transformation and making sure our procurement strategy supports the wider business goals. This role sits right at the heart of Operations, acting as the bridge between our commercial needs and the global supplier market. You'll translate high-level business objectives into tangible sourcing strategies that keep our production lines running, our shelves stocked, and our costs competitive. When you get this right, we'll see substantial cost savings, a more resilient supply chain, and happier customers because we're delivering on time and within budget. Get it wrong, and we're looking at major production delays, inflated costs, and unhappy investors. The challenge? Balancing aggressive cost targets with supply chain resilience in an increasingly unpredictable world. The reward? Seeing your strategic decisions play out on a massive scale, directly impacting the company's success and reputation. View
Level 7 Director of Global Quality Operations The Director of Global Quality Operations is here to define, lead, and deliver our overarching quality strategy across the entire business unit. You'll be the one making sure that from raw materials to finished product, everything we do meets the highest standards, no matter where it's made. This means harmonising quality standards across our global sites, building strong relationships with major regulatory bodies, and ensuring our supplier quality programmes are watertight. Your work directly impacts our market position, our reputation, and frankly, our bottom line. Get it right, and we're known for reliability and excellence; get it wrong, and we face recalls, regulatory fines, and a damaged brand. The biggest challenge? Balancing rigorous quality control with operational efficiency, especially when dealing with different regional regulations and business pressures. The reward, though, is seeing your strategic vision come to life, knowing you've built a truly world-class quality function that everyone trusts. View
Level 7 Director of Maintenance & Reliability The Director of Maintenance & Reliability is responsible for defining and driving the overarching maintenance and asset reliability strategy across our entire business unit – that means multiple manufacturing plants or operational sites. You'll be the one ensuring our equipment isn't just working, but working optimally, safely, and cost-effectively, day in, day out. You'll sit squarely in the Operations leadership team, translating our long-term business goals into tangible, measurable reliability programmes. When this role is done well, our plants see significant improvements in Overall Equipment Effectiveness (OEE), reduced unplanned downtime, and a much safer working environment. When it's not, well, we're looking at millions in lost production, safety incidents, and a very unhappy board. The challenge here is balancing immediate operational demands with long-term strategic investments, often with conflicting priorities from different site General Managers. The reward, though, is seeing your vision come to life across an entire business unit, truly transforming how we operate and making a tangible difference to the bottom line. View
Level 7 Director of Manufacturing The Director of Manufacturing is responsible for shaping and executing the operational strategy across several production facilities. You'll make sure our plants are running like well-oiled machines, producing high-quality products on time and within budget, all while looking for ways to do things better, faster, and smarter. This role directly impacts our company's profitability and our ability to meet customer demand, so it's a big one. Day-to-day, you'll be working at the intersection of strategic planning and practical execution, translating the big-picture business goals into tangible manufacturing programmes. You'll spend time reviewing plant performance, identifying bottlenecks, and championing major capital investment projects. When this role is done well, our manufacturing network becomes a competitive advantage, delivering consistent quality and efficiency. If it's not, we're looking at missed targets, unhappy customers, and a lot of wasted money. The challenge here is balancing long-term strategic vision with the immediate needs of multiple, often very different, plants. You're dealing with everything from local labour issues to global supply chain disruptions. The reward? Honestly, seeing your strategic decisions transform entire facilities, building high-performing teams, and knowing you're directly contributing to the company's bottom line is incredibly satisfying. View
Level 7 Director of Operational Analytics The Director of Operational Analytics is responsible for defining and executing the entire data and analytics strategy for our Operations function, which directly impacts our P&L, customer satisfaction, and overall market position. You'll sit at the intersection of operational execution and strategic planning, translating complex data into actionable insights that the C-suite and Board use to make critical business decisions. When this role is done well, we see significant improvements in efficiency, cost reduction, and service delivery across all operational areas – think millions in savings and a smoother, more reliable customer experience. When it's not, we risk making poor strategic investments, missing market opportunities, and falling behind competitors. The challenge is navigating complex organisational politics and securing buy-in for large-scale, data-driven change. The reward is seeing your vision transform the business unit and directly contribute to our company's success. View
Level 7 Director of Operational Risk The Director of Operational Risk is responsible for setting the strategic direction for how we manage risk across all our operations. You'll build and maintain the framework that helps us identify, assess, and control risks, making sure we're not just reacting to problems but actually preventing them. This role sits right at the heart of our operations, influencing everything from how we process customer orders to how we handle data security. When it's done well, we avoid costly mistakes, protect our customers, and keep our reputation solid. When it's not, well, that's when you see headlines no one wants. The challenge is getting everyone on board with a proactive risk culture, even when things are busy. The reward is knowing you're protecting the business from significant harm and helping us grow safely. View
Level 7 Director of Operations Compliance The Director of Operations Compliance is responsible for defining, building, and overseeing the compliance framework for our entire global Operations division. You'll set the multi-year strategy, making sure our manufacturing, logistics, and supply chain activities not only meet but exceed regulatory expectations. You'll work at the intersection of regulatory bodies, our executive team, and the frontline operational staff, translating complex legal requirements into practical, implementable processes that actually work on the ground. When this role is done well, we avoid hefty fines, reputational damage, and, most importantly, keep our people safe and our products high quality. When it's not, well, the consequences can be catastrophic, from production shutdowns to significant legal action. The challenge is balancing rigorous compliance with operational efficiency, often needing to say 'no' to a quick fix. The reward is knowing you're protecting hundreds of jobs, millions in revenue, and our company's future. View
Level 7 Director of Packaging Innovation As our Director of Packaging Innovation, you'll be the one setting the multi-year strategy for packaging across a significant business unit. This means you're not just improving what we do; you're fundamentally changing how we think about materials, design, and sustainability. You'll work at the intersection of Operations, Product Development, and Commercial teams, translating ambitious business goals into tangible, manufacturable packaging solutions. When this role is done well, we'll see millions in cost savings, a significant reduction in our environmental footprint, and packaging that genuinely delights our customers. When it's not, we'll face escalating damages, missed sustainability targets, and a loss of competitive edge. The challenge? Getting everyone on board with big, sometimes uncomfortable, changes. The reward? Seeing your vision become a reality, transforming a core part of our business, and knowing you've made a real impact on our bottom line and our planet. View
Level 7 Director of Product Quality The Director of Product Quality leads the entire quality function for a major division or region, setting the strategic direction for how we define, measure, and improve product quality. You'll be the one who ensures our operational processes consistently deliver products that meet—and often exceed—customer expectations and regulatory requirements. This role sits right at the heart of our Operations leadership team, bridging the gap between product design, manufacturing, and customer satisfaction. When you do this job well, we'll see a significant drop in warranty claims, happier customers, and a healthier bottom line because we're not wasting money on rework or scrap. If it's not done well, frankly, we risk our reputation, customer loyalty, and ultimately, our market share. The challenge here is balancing relentless quality improvement with operational efficiency and commercial pressures. The reward? Seeing a tangible improvement in product reliability and customer trust, knowing you've built a world-class quality culture. View
Level 7 Director of Production Operations As our Director of Production Operations, you'll be the architect of our manufacturing capability, responsible for ensuring our production facilities run like a well-oiled machine, day in, day out. This means setting the strategic direction for how we produce our goods, making sure we hit our targets for volume, quality, and cost across a significant part of the business. You'll work at the intersection of engineering, supply chain, and commercial teams, translating big-picture business goals into concrete production plans and ensuring we've got the people and processes to deliver. When you do this job well, we're hitting our numbers, our customers are happy, and we're making a healthy profit. Get it wrong, and we're facing missed deadlines, quality issues, and a very unhappy finance team. The challenge? You're constantly balancing immediate operational fires with long-term strategic investments, often with limited resources and tight deadlines. The reward, though, is seeing your vision come to life, knowing you've built something truly efficient and effective that directly contributes to the company's success. View
Level 7 Director of Production Planning & Control The Director of Production Planning & Control is responsible for defining and driving the strategic direction of our entire production scheduling and inventory management function across multiple sites. You'll be making decisions that shape our operational capabilities for years to come, ensuring we can scale efficiently and respond quickly to market shifts. This role sits right at the heart of our manufacturing operations, connecting what our customers need with what our factories can realistically produce. When this role is done well, we'll see significant improvements in on-time delivery, lower inventory costs, and a much smoother, more predictable factory floor. When it's not, we're looking at missed customer commitments, bloated inventories, and constant firefighting that drains resources. The challenge is balancing conflicting priorities from sales, finance, and manufacturing, often with imperfect information and tight deadlines. The reward, though, is seeing your strategic vision come to life, transforming how we operate and directly impacting the bottom line by millions of pounds. View
Level 7 Director of Quality & Operational Excellence The Director of Quality & Operational Excellence is here to set the strategic direction for quality and continuous improvement across an entire business unit or region. You'll be the one making sure our operations are running like a well-oiled machine, driving down costs, boosting efficiency, and making sure our customers get nothing but the best. This means you'll own the overall quality performance, from the factory floor right through to customer delivery, and you'll be responsible for building a culture where everyone thinks about getting better, all the time. Your day-to-day won't be about fixing individual problems; it'll be about building the systems and the teams that fix problems before they even happen. You'll work closely with other business unit leaders, translating our overarching company goals into concrete quality and operational excellence programmes. When this role is done well, we'll see significant reductions in our Cost of Poor Quality, happier customers, and a noticeable boost in our operational efficiency. If it's not, well, we're talking about major production delays, product recalls, and a hit to our brand that could take years to recover from. The challenge is getting everyone on board and seeing the long game, even when daily pressures are intense. The reward? You get to fundamentally transform how we operate and see the tangible impact of your vision on our business and our people. View
Level 7 Director of Quality Assurance The Director of Quality Assurance is here to shape and lead our entire Quality Management System (QMS) for a significant part of the business. You'll be the architect of our quality strategy, making sure it's not just a tick-box exercise but a genuine competitive advantage. This means you'll spend your days setting the vision, building high-performing teams, and making sure our operational quality isn't just compliant, but truly exceptional. Your work is critical because it directly impacts our ability to meet regulatory requirements, keep our customers happy, and ultimately, protect our reputation and bottom line. When you do this well, our products are safer, our processes are more efficient, and we avoid costly recalls or regulatory fines. Get it wrong, and we're looking at major business disruption, brand damage, and potentially even legal issues. The challenge? It's about driving a culture of quality from the factory floor right up to the executive suite, often against tight deadlines and competing priorities. The reward? Seeing your strategic vision translate into tangible improvements that genuinely make a difference to the business and our customers. View
Level 7 Director of Quality Audit The Director of Quality Audit is here to define and drive our entire quality audit strategy for a significant business unit. You'll be the one making sure our operational processes are not just compliant, but genuinely robust and ready for anything. This role sits right at the heart of Operations, acting as the critical feedback loop that helps us continuously improve how we make, deliver, and support our products or services. When you do this job well, we'll avoid costly recalls, sail through regulatory inspections, and build a reputation for unwavering quality that customers trust. Get it wrong, and we're looking at major fines, damaged brand perception, and potentially huge financial losses. The challenge, honestly, is balancing strict compliance with operational efficiency, often with tight budgets and competing priorities. The reward? Knowing you're directly protecting our customers, our brand, and our bottom line, all while building a truly world-class quality function. View
Level 7 Director of Quality Systems The Director of Quality Systems is there to define, build, and oversee the quality system strategy for a major business unit or multiple regions. You'll be the architect, making sure our quality systems are robust enough to handle complex operations, scale with the business, and stand up to serious regulatory scrutiny. You'll work at the intersection of global strategy and local execution, translating board-level objectives into practical, auditable quality programmes. When you do this well, our products are safer, our processes are more efficient, and we pass every audit with flying colours. If you don't, we're looking at product recalls, regulatory fines, and a serious hit to our reputation. The challenge is balancing rigorous compliance with operational speed and cost-effectiveness. The reward? Seeing your strategic vision directly protect our customers and grow the business. View
Level 7 Director of Real Estate & Workplace The Director of Real Estate & Workplace is here to build and execute a multi-year strategy for our entire property portfolio, making sure it aligns perfectly with our business goals. You'll be looking at everything from lease agreements and new site acquisitions to how our existing spaces are used and what kind of experience they offer our employees. This role sits right at the intersection of our overall business strategy, finance, and people operations, translating big-picture company objectives into tangible, effective physical environments. When you do this well, our teams have the best possible places to work, our property costs are optimised, and we're ready for future growth. If it's not done well, we're stuck in expensive, unsuitable buildings, our teams are frustrated, and we're wasting millions. The real challenge here is balancing long-term strategic vision with the day-to-day operational realities and unexpected curveballs. The reward? You get to literally shape the physical future of our company, seeing your vision come to life in every office, every lab, and every warehouse. View
Level 7 Director, Data Governance & Operations As our Director of Data Governance & Operations, you'll own the strategy and execution for all things data quality within Operations. This means you'll be driving a multi-year transformation, making sure our core operational data—think customer, product, and vendor information—is accurate, consistent, and actually useful. Frankly, if our data isn't right, our supply chain grinds to a halt, our customer service suffers, and we lose serious money. You'll sit right at the heart of our Operations leadership team, translating the COO's vision into concrete data strategies. Your work directly impacts everything from how efficiently we deliver products to how accurately we forecast demand. When you do this well, we see significant cost reductions, improved customer satisfaction, and much smoother operations. Get it wrong, and we're looking at massive inefficiencies, regulatory fines, and a lot of very unhappy senior leaders. The tricky part is navigating the complex web of legacy systems and getting different departments to agree on what 'good data' even means. But the reward? You'll be building a truly data-driven organisation, seeing your strategic decisions directly improve our bottom line and give us a real competitive edge. View
Level 7 Director, Global Business Services The Director, Global Business Services, is here to fundamentally change how we deliver operational excellence through external partnerships. You'll own the strategy for our entire outsourced services portfolio, driving significant business unit transformations and making sure our global operations are lean, effective, and ready for future growth. This isn't just about cost savings; it's about building a resilient, high-performing operational backbone for the company. You'll be looking at the big picture, making decisions that affect multiple business units and often span several years. This role sits right at the intersection of operational delivery and strategic business growth. You'll be translating executive vision into actionable outsourcing strategies, then making sure those strategies actually get implemented and deliver real value. When you do this well, our business units run smoother, costs are optimised, and we can scale faster. If it's not done well, we'll be stuck with inefficient processes, unhappy customers, and missed growth opportunities. The challenge is balancing short-term operational demands with long-term strategic goals, often with competing priorities across different parts of the business. The reward? Seeing your decisions lead to tangible, multi-million-pound improvements and fundamentally changing how our company operates for the better. View
Level 7 Director, Global Operations Compliance As our Director, Global Operations Compliance, you'll set the multi-year compliance strategy for a significant division or region, making sure our operations across the world run smoothly and legally. This means you'll spend a lot of time influencing senior operational leaders, getting them on board with what needs to happen, and managing enterprise-level risks that could seriously impact the business. You're the one who translates complex regulations into practical, global operational standards. When you do this well, we avoid hefty fines, prevent major incidents, and protect our reputation. If you don't, well, the consequences can be pretty severe – think regulatory shutdowns or significant financial penalties. The tricky part is balancing strict compliance with operational efficiency, especially when new regulations drop with tight deadlines. The reward, though, is seeing your strategic vision protect thousands of employees and millions in revenue, knowing you've built a truly resilient global operation. View
Level 7 Director, Global Operations Transformation As our Director, Global Operations Transformation, you'll own the entire global strategy for a specific, critical digital operations capability – think enterprise automation, process mining, or perhaps our end-to-end supply chain digitisation. This isn't a small project; you're looking at multi-year programmes with multi-million-pound budgets. You'll be the person driving the transformation agenda, making sure we're not just automating old problems, but truly redesigning our operations for the digital age. When you do this well, we'll see significant improvements in efficiency, customer experience, and our ability to react to market changes. Get it wrong, and we're talking about wasted investment, operational chaos, and a serious hit to our competitive edge. The real challenge? Getting everyone on board with radical change, especially when it means disrupting comfortable ways of working. The reward? Seeing your vision dramatically improve how a global business operates, delivering tangible, measurable value to the bottom line. View
Level 7 Director, Global Product Quality As our Director, Global Product Quality, you'll be the architect of our worldwide quality strategy. This means you'll define how we build quality into every product, from the initial design all the way through to when it lands with the customer. You're not just managing; you're shaping the entire quality function across multiple regions and product lines. You'll sit right at the heart of our Operations leadership team, translating the company's strategic goals into concrete, measurable quality programmes. You'll need to make sure our quality management system (QMS) is robust enough to handle everything from new product introductions to unexpected field failures, all while keeping a close eye on global regulatory compliance. When you do this job well, our products will be known for their reliability, our customers will be delighted, and our Cost of Poor Quality (CoPQ) will shrink significantly. If it's not done well, frankly, we risk product recalls, reputational damage, and losing market share—it's that serious. The challenge? Getting everyone, from design engineers to factory floor staff in different countries, to consistently buy into and follow the same high standards. The reward? Seeing our products succeed globally because of the quality you've instilled. View
Level 7 Director, Global Quality Assurance & Audit As our Director, Global Quality Assurance & Audit, you'll be the architect of our multi-year quality strategy, making sure our global operations are not just compliant, but truly excellent. You'll integrate audit insights directly into our broader business risk management, which means your work directly influences everything from product launches to supply chain resilience. Frankly, if you get this right, we avoid major regulatory headaches and keep our customers happy; if you don't, we're looking at fines, recalls, and a very public mess. The real challenge here is balancing strict compliance with the need for operational agility across wildly different regions and cultures. The reward, though? You get to build a world-class quality function from the ground up, leaving a lasting legacy on how we operate globally. View
Level 7 Director, Global Quality Systems The Director, Global Quality Systems, is here to define and drive our worldwide strategy for all quality-related systems. This means you're building the digital backbone that ensures our products are safe, effective, and compliant, from raw materials right through to the customer. You'll sit at the intersection of global operations, regulatory affairs, and IT, translating complex compliance requirements into robust, user-friendly system solutions. When you get this right, our operations run smoothly, audits are a breeze, and we avoid costly product issues. Get it wrong, and we're looking at regulatory fines, product recalls, and a serious hit to our reputation. The real challenge is balancing strict regulatory demands with the need for operational agility across diverse global sites. The reward? Knowing your work directly protects our customers, our brand, and our bottom line. View
Level 7 Director, Operational Resilience The Director, Operational Resilience, is responsible for defining and driving the multi-year resilience strategy for our entire Operations business unit. This role isn't just about business continuity anymore; it's about a holistic approach that brings together crisis management, IT disaster recovery, physical security, and supply chain resilience. You'll work directly with the C-Suite and the Board, translating complex risks into clear strategic imperatives that protect our core business. When this role is done well, our business unit can shrug off significant disruptions, maintaining service levels, protecting revenue, and safeguarding our brand. When it's not, we're looking at major financial losses, regulatory fines, and potentially irreparable damage to our reputation. The challenge here is getting everyone, from the top floor to the shop floor, to truly embed resilience thinking into their day-to-day work. The reward? Knowing you've built a genuinely robust organisation that can weather any storm, protecting thousands of jobs and millions in revenue. View
Level 7 Director, Operational Risk & Compliance The Director, Operational Risk & Compliance, is here to design, implement, and oversee the entire compliance framework for our Operations department. You'll be the one making sure we're not just playing by the rules, but that we're ahead of the curve, protecting the business from potential regulatory headaches and operational failures. This role sits right at the heart of our operational excellence, shaping how we manage risk and maintain quality across all our sites. Frankly, if you get this right, you'll save us millions in potential fines, prevent major disruptions, and keep our people safe. Get it wrong, and we're looking at significant financial penalties, reputational damage, and potentially even operational shutdowns. The challenge? Balancing strict compliance with the need for operational efficiency, all while navigating a constantly shifting regulatory landscape. The reward? Knowing you're the backbone of the company's integrity and directly safeguarding its future. View
Level 7 Director, Quality Systems & Compliance The Director, Quality Systems & Compliance, is responsible for defining, implementing, and overseeing the enterprise-wide quality systems strategy that underpins our operational excellence. You'll make sure all our quality systems—eQMS, LIMS, MES integrations, you name it—are not just working, but are genuinely fit for purpose and driving real value across our business units. This means translating complex regulatory requirements into practical, scalable system architectures that keep us compliant and efficient. When this role is done well, we sail through audits, our products are consistently high quality, and our operational teams trust the data from our systems. If it's not, we face regulatory fines, product recalls, and a serious hit to our reputation, which, frankly, we can't afford. The challenge is balancing rigorous compliance with operational speed and innovation, often with legacy systems in the mix. The reward? Knowing you're safeguarding our customers, our brand, and our ability to operate globally. View
Level 7 Director, Strategic Sourcing & Supplier Management The Director, Strategic Sourcing & Supplier Management, is responsible for defining and driving our entire procurement and supplier strategy for a key business unit. Honestly, you're the person who makes sure we've got the stuff we need, when we need it, at a price that makes sense, all while keeping an eye on the future. This directly impacts our bottom line, our operational efficiency, and our ability to deliver on customer promises. You'll sit right at the intersection of our operational needs and the external supply market, translating complex business requirements into strategic sourcing programmes and then turning supplier relationships into genuine partnerships. When this role is done well, we see significant cost savings, reduced supply chain risk, and a steady stream of innovation from our key suppliers. When it's not, we're facing production delays, quality issues, and potentially huge financial losses. The challenge here is balancing aggressive cost targets with maintaining strong, resilient supplier relationships in a volatile global market. You'll also need to get various internal teams, from Engineering to Finance, to agree on what 'value' actually means. The reward? Seeing your strategic decisions directly impact our operational performance and, frankly, our market position. You'll be building something lasting. View
Level 7 Director/VP of Operations As our Director/VP of Operations, you'll be setting the multi-year quality strategy for a major business unit. This means you're not just reacting to issues; you're actively building the systems, processes, and culture that prevent them. You'll work at the intersection of our overall business strategy and the day-to-day realities of production, translating high-level goals into tangible quality programmes that deliver. Frankly, your work directly impacts our reputation, our bottom line, and our ability to compete in the market. When this role is done well, we'll see significant reductions in our Cost of Poor Quality, fewer customer complaints, and a quality system that's a competitive advantage, not just a compliance checkbox. If it's not, we're looking at potential recalls, regulatory fines, and serious damage to our brand. The challenge? You'll be balancing ambitious growth targets with uncompromising quality standards, often navigating complex trade-offs and legacy systems. The reward, though, is seeing your strategic vision come to life, knowing you've built a robust quality framework that truly safeguards our future, and leading a team of dedicated quality professionals. View
Level 3 Distribution Assistant The Distribution Assistant is responsible for making sure our products get from our warehouse to our customers smoothly. Day-to-day, you'll be picking, packing, and getting shipments ready, often running a specific part of that process on your own. This role sits right at the heart of our supply chain, bridging the gap between what customers order and what actually arrives at their door. You're effectively the final quality check before a product leaves our building. When you do this job well, orders go out on time, customers are happy, and our inventory stays accurate. If things go wrong, we're looking at missed delivery dates, unhappy customers, and potentially expensive returns. The tricky part is dealing with those unexpected 'urgent' orders or when a system glitches, but the reward is seeing a busy day's worth of shipments head out the door, knowing you made it happen. You'll get a real sense of accomplishment from keeping things moving. View
Level 2 Distribution Clerk The Distribution Clerk is responsible for the day-to-day, hands-on tasks that keep our warehouse humming. This means picking orders, packing them up, getting goods ready for dispatch, and making sure everything arriving gets put away properly. You'll be right at the heart of our operations, ensuring that what our customers order actually leaves our doors accurately and on time. When you do this job well, our customers get their deliveries without a hitch, and our inventory stays accurate, which honestly, makes everyone's life easier. If things go wrong, it can mean delays, unhappy customers, and a lot of extra work for the team. The challenge here is keeping up with the pace and staying super accurate, even when things get a bit hectic. The reward? You'll see tangible results every single day, knowing you've played a direct part in getting products into people's hands. View
Level 2 Distribution Coordinator The Distribution Coordinator is all about keeping the daily flow of goods smooth and accurate. You'll be handling the bits and bobs that make sure our products leave the warehouse correctly and on schedule, which directly impacts how happy our customers are and how much money we save. You'll work right alongside the warehouse team and our transport planners, translating customer orders into actual shipments, making sure everyone has the right information. When you do this job well, orders go out without a hitch, customer queries get sorted quickly, and our operations run like clockwork. If things go wrong, though, we're looking at delayed deliveries, unhappy customers, and potentially wasted money. The tricky part is keeping track of a lot of moving parts and making sure every detail is correct, even when things get a bit hectic. The big reward? You get to see the direct impact of your work, knowing you're a crucial part of getting products into people's hands, and you'll learn the foundations of a complex, fast-moving industry. View
Level 3 Distribution Director The Distribution Director (Level 002) is responsible for taking ownership of specific operational processes within our distribution network. You'll independently execute tasks, analyse performance data, and propose solutions to keep things running efficiently. This role directly impacts our ability to deliver products on time and in full, which, let's be honest, keeps our customers happy and our sales team smiling. You'll typically work at the intersection of our warehouse floor and the back-office planning teams, translating raw operational data into actionable insights that our managers use to make better decisions. When you do this job well, our stock levels are accurate, our shipments leave on time, and we're not paying loads of extra fees. When it's not done well, we're likely to have unhappy customers, lost revenue, and a lot of frantic phone calls. The challenge here is that the data isn't always clean, and the 'perfect' solution often clashes with the reality of a busy warehouse. The reward, though, is seeing your analysis lead to real-world improvements, like cutting down on wasted time or saving us a good chunk of cash on freight. View
Level 5 Distribution Manager The Distribution Manager is responsible for running all the daily distribution activities for a specific facility or a major functional area, like our entire transport fleet or our inventory control. You'll own the budget for your bit of the operation and be the one making sure we hit our key performance indicators, day in, day out. Honestly, you're the linchpin that keeps things moving. This role sits right at the heart of our supply chain, connecting what Sales promises with what customers actually receive. You'll be taking the overall business strategy and turning it into practical, achievable plans for your team. When you do this well, our customers get their orders quickly and cheaply, and our business saves a load of money. If things go wrong, well, that means unhappy customers, expensive delays, and a lot of headaches for everyone further up the chain. The tricky part is balancing cost savings with service quality, especially when unexpected things happen. The reward? Seeing a well-oiled machine you've built and led, delivering products seamlessly and efficiently. View
Level 3 EHS Manager The EHS Manager is responsible for making sure our operational sites are safe and environmentally sound. That means you'll be managing specific safety programmes, investigating incidents, and keeping an eye on our compliance. You'll work right there on the shop floor, shoulder-to-shoulder with our production teams, translating the big EHS picture into practical, day-to-day actions. When you do this job well, we see fewer accidents, our environmental footprint shrinks, and everyone feels safer coming to work. Get it wrong, and we're looking at injuries, fines, and a real hit to our reputation. The tricky part is often getting everyone to buy into safety when production targets are looming. But the reward? Knowing you've genuinely protected people and the planet, which, frankly, is a pretty good feeling. View
Level 5 EHS Manager, Operations The EHS Manager is responsible for directing our entire Environmental, Health, and Safety programme for a major operational site or a group of smaller facilities. This directly impacts our ability to operate safely, efficiently, and without major incidents or regulatory fines. You'll sit right at the heart of our Operations leadership team, translating complex EHS regulations and best practices into practical, day-to-day actions that keep our colleagues safe and our environmental footprint minimal. When this role is done well, we see fewer injuries, lower insurance costs, and a workforce that genuinely feels valued and protected. When it's not, we're looking at serious injuries, potential fatalities, massive regulatory fines, and a damaged reputation – frankly, it can shut us down. The challenge here is balancing relentless operational demands with uncompromising safety standards, often having to make tough calls that might slow things down in the short term. The reward, though, is knowing you're genuinely protecting lives and ensuring the long-term sustainability of our business. View
Level 3 EHS Specialist The EHS Specialist is here to make sure our day-to-day operations are as safe and sound as possible. You'll own a few specific safety programmes, like making sure everyone understands Lockout/Tagout, or handling all our chemical safety data sheets. This role directly impacts the well-being of our frontline teams and helps keep us on the right side of the law. You'll work closely with site supervisors and production teams, translating safety rules into practical, everyday actions. When you do this job well, incidents go down, people feel safer, and we avoid hefty fines. If it's not done well, frankly, people get hurt, and the business faces serious consequences. The tricky part is balancing operational demands with absolute safety. The reward? Knowing you've genuinely made a difference to someone's life and helped build a safer workplace. View
Level 3 Emergency Operations Specialist The Emergency Operations Specialist is here to keep our operations ticking over when things go sideways. You'll spend your days working on the 'left of the boom' stuff – that's all the planning and preparing we do *before* an incident hits – and then you'll be right in the thick of it 'right of the boom' when an actual emergency unfolds. Think of it as being a bit of an insurance policy for the business, but one you actively manage and improve. You'll typically sit within the broader Operations team, working closely with various departments to understand their critical processes and how they'd cope under pressure. This role makes sure that when a major disruption happens, we're not just reacting, but following a well-rehearsed plan. It's about translating potential chaos into a structured, organised response. When you do this job well, our business barely skips a beat during a crisis; customers might not even notice something went wrong. If it's not done properly, though, we could be looking at significant financial losses, reputational damage, or even safety risks for our people. Frankly, the stakes are pretty high. The challenge, honestly, is getting people to take preparedness seriously when everything's calm. It's a bit like trying to convince someone to buy an umbrella on a sunny day. The reward? The absolute satisfaction of seeing a plan you helped build actually work when it really matters, knowing you've protected the business and your colleagues. View
Level 2 Emergency Preparedness Coordinator The Emergency Preparedness Coordinator helps keep our operations resilient by supporting the day-to-day readiness activities. You'll be the one making sure all the little pieces of our emergency plans are in place, which directly impacts our ability to respond quickly and effectively when an incident hits. You'll work closely with the Emergency Operations Manager and various department leads, translating our overall resilience strategy into practical, actionable steps that everyone can follow. When this role is done well, our response to any incident feels organised and calm, minimising disruption and keeping everyone safe. When it's not, we could face chaos, delays, and bigger problems. The challenge is keeping everyone engaged in preparedness when there's no immediate crisis. The reward is knowing you're building a safer, more robust organisation. View
Level 5 Energy & Sustainability Manager The Energy & Sustainability Manager is responsible for defining and executing our overarching energy strategy across all operational sites, which directly impacts our bottom line and environmental commitments. You'll lead a team, setting the strategic direction for energy efficiency programmes, renewable energy adoption, and carbon reduction initiatives. This means you'll be at the intersection of operational efficiency and corporate sustainability, translating high-level business goals into practical, impactful projects. When this role is done well, we see significant, verified reductions in energy spend—think millions of pounds annually—and tangible progress towards our net-zero targets. When it's not, we're wasting money, falling behind competitors, and failing our environmental promises. The challenge is navigating complex organisational structures, securing substantial capital investment, and balancing ambitious sustainability goals with operational realities. The reward is seeing your strategy come to life, building a high-performing team, and genuinely making a difference to both the company's profitability and its impact on the planet. View
Level 3 Energy Management Specialist The Energy Management Specialist is responsible for meticulously tracking and analysing energy consumption across our operational sites, which directly impacts our operating costs and sustainability targets. You'll work at the intersection of facility operations and data analysis, translating raw utility data and BMS logs into actionable insights that our site managers and leadership use to make smarter energy decisions. When this role is done well, we see tangible reductions in utility bills and a clearer picture of where our energy goes. When it's not, we're essentially burning money and missing opportunities to be more efficient. The challenge is often convincing people to change long-standing habits and getting accurate data from sometimes temperamental systems. The reward? Seeing a significant drop in a site's energy use because of something you spotted and helped fix, knowing you've made a real difference to both the budget and the planet. View
Level 6 Environmental Services Director The Environmental Services Director Manager is responsible for leading our environmental compliance and sustainability programmes across a defined region or a major operational function. You'll be the person who makes sure we're not just staying out of trouble with the regulators, but also finding smarter, more sustainable ways to run our operations. This means setting the strategy, building a strong team, and owning the budget for your area. Day-to-day, you'll be balancing the big picture—like multi-year sustainability goals—with the nitty-gritty of making sure a specific site's permits are in order. You'll translate complex environmental regulations into practical, actionable plans for your managers and their teams. When this role is done well, we see fewer incidents, lower regulatory risk, and real, measurable progress on our sustainability targets, which ultimately saves us money and builds our reputation. If it's not, we're looking at fines, operational shutdowns, and a serious hit to our brand. The challenge is getting everyone on board, from the shop floor to senior leadership, and making environmental stewardship a core part of how we operate, not just an add-on. The reward? Knowing you're making a tangible difference to our planet and our business, leading a team that's genuinely impactful. View
Level 3 Environmental Services Manager The Environmental Services Manager (L2) is responsible for independently overseeing daily cleaning operations and ensuring compliance in a specific area of our facility. You'll make sure our spaces are clean, safe, and up to scratch, which directly impacts the health and satisfaction of our customers and staff. You'll work closely with the Environmental Services Supervisor and our frontline team, translating operational plans into actual, sparkling clean spaces that meet strict health and safety standards. Think of yourself as the quality control expert and the go-to person for getting things done on the floor. When this role is done well, our facility feels clean, looks great, and passes every inspection with flying colours—meaning no one even notices the EVS team, which is actually a huge compliment. When it's not, you'll hear about it: complaints about cleanliness, potential safety hazards, or even audit failures. The challenge is keeping things consistent and perfect every single day, even when staffing is tight or unexpected issues pop up. The reward, though, is knowing you're directly contributing to a safe, welcoming environment for thousands of people, and that's pretty important, honestly. View
Level 2 Environmental Services Technician The Environmental Services Technician is responsible for keeping our facility spick and span, which directly impacts the health, safety, and comfort of our visitors and staff. You'll work closely with your team and supervisor, translating cleaning schedules and protocols into actual clean spaces that everyone relies on. This means everything from daily tidying to deep cleaning specific areas, always following the rules. When you do this job well, our facility feels safe, looks great, and helps prevent the spread of germs. When it's not done right, well, that's when people notice, and it can lead to complaints or even health risks. The challenge here is the sheer volume of work and the constant need to be thorough, even when you're busy. The reward, though, is knowing you're making a real difference to people's well-being, even if they don't always say it. View
Level 2 Environmental Technician The Environmental Technician is here to help keep our sites compliant and safe, day in, day out. You'll spend most of your time out in our operational facilities, checking things, collecting samples, and making sure all the paperwork is spot on. This role directly impacts our ability to avoid fines and keep our operating permits, which is pretty crucial for the business, honestly. You'll work closely with the Environmental Specialist and the site operations teams, making sure what we say we're doing on paper actually happens on the ground. When you do this job well, our data is clean, our inspections are passed, and we're not getting any nasty surprises from the environmental agency. If things go wrong, though, even small errors in data can cause big headaches later, or worse, lead to a Notice of Violation. The challenge? It's often repetitive work, but it needs your full attention every time. The reward? You'll learn the ropes of environmental compliance from the ground up and see how your meticulous work directly protects the company. View
Level 2 Environmental Technician / Associate Specialist The Environmental Technician / Associate Specialist is here to provide essential, day-to-day support for our environmental compliance programmes within Operations. You'll be making sure all the little pieces of the puzzle fit together, from collecting samples to getting the right data into our systems. This role sits right at the heart of our operational sites, helping to translate complex regulations into practical, on-the-ground actions that our plant teams can follow. When you do this well, we avoid fines, keep our permits in good standing, and protect our local environment. When things go wrong, even small errors can lead to bigger problems that take ages to fix and cost a fair bit of money. The challenge here is the sheer volume of detail and the need for absolute accuracy, usually under tight deadlines. The reward, though? You'll be building a solid foundation for a career in a critical field, knowing your work helps keep our business responsible and sustainable. View
Level 3 Equipment Maintenance Technician The Equipment Maintenance Technician is responsible for keeping our plant's machinery in top working order, which directly impacts our production output and overall efficiency. You'll work at the intersection of mechanical, electrical, and control systems, translating diagnostic data into practical repairs and preventive actions that ensure our production teams can hit their targets. Frankly, if you don't do your job well, the entire operation grinds to a halt, costing us a lot of money and frustrating our customers. When this role is done well, our equipment runs smoothly, breakdowns are rare, and our maintenance costs are predictable. When it's not, we're facing unexpected downtime, missed production targets, and a lot of stressed faces in Operations. The challenge is often diagnosing complex, intermittent faults under pressure, especially when everyone's looking over your shoulder. The reward, though, is the satisfaction of getting a critical line back up and running, knowing you've directly contributed to the company's success. View
Level 6 Equipment Maintenance Technician Manager The Equipment Maintenance Technician Manager is here to make sure our production lines never stop because of a faulty machine. You'll be leading a team of skilled technicians, setting the standard for how we maintain our equipment, and, honestly, being the first line of defence against costly downtime. This role sits right at the heart of our Operations, translating strategic goals from the Director into practical, daily maintenance plans for your team. When you do this job well, our machines hum along, our production targets are met, and our safety record stays spotless. If things go wrong, though, we're looking at lost production, missed deadlines, and a lot of frustrated people. The tricky part is balancing reactive breakdowns with proactive maintenance, all while developing your team. The reward? Seeing your team grow, knowing you've kept the gears turning, and directly contributing to the company's success. View
Level 3 Equipment Reliability Engineer The Equipment Reliability Engineer is responsible for diving deep into equipment failures and spotting potential issues before they cause real headaches. You'll spend your days analysing data, getting your hands dirty on the plant floor, and working out how we can keep our critical assets running longer and more reliably. You'll sit squarely within our Operations team, acting as the bridge between raw data from our machines and actionable plans for the maintenance crew. When you do this job well, our production lines hum along, unplanned downtime drops, and we save a fair bit of cash on emergency repairs. Get it wrong, and we're looking at costly outages, missed production targets, and a lot of frustrated people. The tricky part is often getting everyone on the same page about what needs doing and why, especially when production pressures are high. The reward? Seeing your recommendations actually make a tangible difference, extending the life of a critical pump or preventing a major line stoppage. It's genuinely satisfying when your analysis leads to real-world improvements. View
Level 2 Facilities Administrator The Facilities Administrator is responsible for making sure our office spaces are safe, functional, and pleasant for everyone. You'll be the one sorting out those day-to-day issues, from a leaky tap to making sure contractors are doing what they're supposed to. You'll work closely with the Facilities Manager, acting as their eyes and ears on the ground, making sure our sites are always up to scratch. When you do this job well, our colleagues won't even notice you're there – everything just works. The office is clean, comfortable, and safe. If things aren't running smoothly, though, you'll hear about it pretty quickly, and it can really mess up people's productivity. The challenge here is juggling lots of small, urgent requests while keeping an eye on the bigger picture of planned maintenance. The reward? Knowing you're directly contributing to a great working environment and keeping the business ticking over, even if it's behind the scenes. View
Level 2 Facilities Contract Administrator The Facilities Contract Administrator owns a portfolio of our day-to-day facilities vendor contracts, making sure everything runs like clockwork. You'll be the main point of contact for these suppliers, ensuring they meet their service level agreements (SLAs) and we're getting what we pay for. This role sits right at the heart of our Operations team, bridging the gap between our physical sites and the external partners who keep them in shape. When you do this well, our offices are clean, our equipment works, and our colleagues can focus on their jobs without interruption. If it's not done properly, we're dealing with unhappy staff, broken systems, and wasted money – frankly, it can get messy quickly. The challenge here is juggling multiple contracts and urgent requests, often with tight deadlines. The reward, though, is seeing tangible improvements to our workplace and knowing you're directly contributing to a better environment for everyone. View
Level 3 Facilities Project Manager The Facilities Project Manager is responsible for independently running small-to-medium facilities projects, typically up to £5M, within our operational footprint. You'll take ownership of the budget, schedule, and contractor communications for your assigned projects, making sure we get what we need without any nasty surprises. You're essentially the conductor of a small orchestra, making sure all the trades play in tune. This role sits right at the heart of our Operations team, making sure our physical spaces support our day-to-day business. You'll translate business needs from various departments into tangible construction projects, ensuring our buildings are fit for purpose and compliant with all the rules. When this role is done well, we get fantastic new spaces or upgraded systems that genuinely help our teams work better, all delivered on time and without breaking the bank. When it's not, projects drag on, costs spiral, and our colleagues get frustrated waiting for essential upgrades. The challenge is juggling multiple moving parts and dealing with the inevitable curveballs that construction throws your way. The reward? Seeing a tangible asset go from a drawing to a fully functional space that everyone uses and appreciates. View
Level 5 Facilities Supervisor / Lead The Facilities Supervisor / Lead is responsible for making sure our physical workplaces are always in top shape, which directly impacts our employees' productivity and safety. You'll sit right between the Facilities Manager and our on-the-ground technicians, translating strategic goals into daily tasks and making sure they actually get done. When you do this well, our sites run like clockwork, employees are happy, and we save money by preventing big issues. If it's not done well, things break, people get frustrated, and we end up spending a fortune on emergency repairs. The challenge here is juggling constant urgent requests with planned maintenance, all while keeping your team motivated and vendors accountable. The reward? You'll see the direct impact of your leadership every single day, knowing you're creating a great environment for everyone. View
Level 3 Factory Manager The Factory Manager (Mid-Level) is responsible for the smooth running of a specific shift or production area. You'll make sure we hit our daily production goals, keep quality high, and maintain a safe working environment. Honestly, you're the one who translates the big plans from the office into actual products coming off the line. You'll spend most of your time on the shop floor, dealing with whatever the day throws at you – be it a machine breakdown, a quality issue, or a staffing challenge. When you do this job well, products get made on time, to spec, and without incident, keeping our customers happy and our costs down. If things go sideways, we're looking at missed deadlines, wasted materials, and potentially unhappy customers. The tricky part is balancing immediate firefighting with making sure processes are actually improving. It's a constant juggle, but the reward is seeing your team succeed and tangible products rolling out the door, knowing you made it happen. View
Level 5 Fleet Manager The Fleet Manager is responsible for the day-to-day operations and strategic health of a specific regional fleet or depot. You'll make sure our vehicles are safe, compliant, and available when our drivers need them, which directly impacts our ability to deliver goods on time and keep customers happy. You'll sit at the intersection of our drivers, maintenance teams, and external vendors, translating operational needs into actionable plans and making sure everyone's on the same page. When this role is done well, our vehicles are always ready, our costs are under control, and our drivers are safe. When it's not, we're looking at late deliveries, regulatory fines, and hefty repair bills. The challenge is balancing urgent breakdowns with long-term strategic planning, all while keeping a tight lid on costs. The reward? Seeing a well-oiled machine, knowing you've kept our promises to customers, and, frankly, getting a good night's sleep knowing the fleet is in good shape. View
Level 3 Food Production Coordinator The Food Production Coordinator is responsible for making sure our production schedule actually happens, day in, day out. You'll be the crucial link between the big-picture plan and the actual manufacturing floor, translating orders into tangible products. Essentially, you're making sure we've got the right ingredients, the right people, and the right machines running at the right time to hit our targets. This role sits right at the heart of our factory, working closely with the production lines, quality control, and the warehouse. You're the one making sure every 'Batch Record' is spot on and that 'Line Changeovers' go as smoothly as possible. When you do this well, our lines run efficiently, waste is kept low, and we hit our delivery dates, which keeps our customers happy. If things go sideways, though, we could face delays, unhappy customers, and even costly 'Yield Loss'. The tricky part is dealing with all the curveballs a busy production environment throws at you – a machine breaks down, a raw material delivery is late, or Sales suddenly needs a 'fire drill' custom order. The reward, honestly? It's seeing thousands of products roll off the line, knowing you've played a massive part in making that happen, and keeping everything running like clockwork. View
Level 3 Food Safety Operations Manager The Food Safety Operations Manager ensures our production processes consistently meet strict food safety and quality standards. You'll take ownership of specific food safety programmes, making sure everything runs smoothly and we're always ready for an audit. This directly impacts our brand's reputation, customer trust, and frankly, our ability to sell products without causing a major incident. You'll sit right in the middle of our production and quality teams, translating the big-picture food safety policies into practical, day-to-day actions on the factory floor. You're the one who makes sure the procedures we write down actually happen, and that we've got the records to prove it. When you do this job well, we avoid costly recalls, keep our customers healthy, and pass audits with flying colours. If things go wrong, well, the consequences can be pretty severe for everyone involved. The challenge here is balancing the need for strict compliance with the realities of a busy production environment. You'll often need to persuade people to do things 'the right way' even when it feels like it slows them down. The reward, though, is knowing you're directly protecting public health and the future of our business. It's a big responsibility, but it's genuinely impactful. View
Level 3 Global Building Services Manager The Global Building Services Manager (at this level, we're really talking about a Facilities Manager for a single site) is responsible for the day-to-day operational health of one of our key buildings. You'll make sure the lights stay on, the heating works, and everything else that keeps our people safe and productive is in order. You're essentially the conductor of an orchestra of contractors and internal teams, all working to keep the building running as it should. This role sits right at the heart of our operations, directly impacting employee comfort, safety, and our ability to do business. You'll translate our global standards into practical, on-the-ground action, ensuring our facilities meet both our internal expectations and external regulations. When this role is done well, our site runs like clockwork—no one even notices you're there, which is often the best compliment. When it's not, you'll have unhappy staff, potential safety issues, and costly downtime. The challenge is balancing reactive 'break-fix' issues with proactive maintenance, all while keeping a tight grip on the budget. The reward, honestly, is the satisfaction of walking into a perfectly functioning building, knowing you made it happen. View
Level 5 Global Continuous Improvement Manager The Global Continuous Improvement Manager leads the charge on how we improve our operational processes across a major region or even globally. You'll be the one defining the 'what' and 'how' of continuous improvement, building a team to deliver real, measurable change. This role sits right at the heart of our Operations leadership team, making sure our day-to-day work aligns with our long-term strategic goals. When you do this job well, we're not just saving money; we're delivering better quality, faster, and with less effort, which ultimately makes our customers happier and our business more profitable. When it's not done well, we're stuck in old ways, wasting resources, and losing ground to competitors. The challenge? Getting everyone on board with change, especially when it means rethinking years of ingrained habits. The reward? Seeing your strategic vision translate into tangible improvements that genuinely transform how we operate, making a lasting difference to thousands of employees and millions of customers. View
Level 3 Global Facilities Assistant The Global Facilities Assistant is responsible for the day-to-day running of our office spaces, making sure everything from the air conditioning to the security systems are in good nick. You'll be the main point of contact for employees when something goes wrong, and you'll often be the one making sure our vendors actually turn up and do the job properly. This role sits right at the heart of our Operations department, directly impacting employee productivity and safety across our sites. When you do this well, our offices are comfortable, secure, and problem-free, letting everyone focus on their work. If things go wrong, well, you'll hear about it quickly: unhappy employees, security risks, or even operational downtime. The challenge is juggling urgent requests with planned maintenance, all while keeping a cool head. The reward? Knowing you've made a tangible difference to hundreds of people's daily working lives. View
Level 3 Global Facilities Manager The Global Facilities Manager (L2) is responsible for the smooth, safe, and efficient running of one of our key office sites, typically a medium-sized building in London. You'll be the go-to person for anything related to the physical workplace, from a leaky tap to making sure our fire alarms are tested on time. Day-to-day, this means you'll coordinate maintenance, manage contractors, and keep a close eye on the site budget. This role sits right at the heart of our Operations, directly impacting employee productivity and wellbeing. You're the one making sure our colleagues can focus on their jobs without worrying about the office infrastructure. When you do this well, the office just *works*—it's clean, comfortable, and safe, almost invisibly. When things go wrong, however, it can quickly disrupt everyone's day, from a simple power cut to a missed safety inspection. Honestly, the challenge is juggling a million small things while anticipating bigger issues before they happen. You'll need to be proactive, not just reactive. The reward? Seeing a busy, happy office where your efforts directly contribute to a great working environment, and knowing you're the one keeping the wheels turning. View
Level 3 Global Head of Process Improvement The Global Head of Process Improvement at this level is responsible for identifying, analysing, and delivering improvements within specific operational processes. You'll independently run smaller projects, or take ownership of key workstreams within larger programmes, all aimed at making our operations slicker and more cost-effective. You're essentially the person who makes sure our day-to-day work isn't just happening, but happening well. This role sits right in the thick of our operational teams, often working directly with the folks on the ground – whether that's in a warehouse, a logistics hub, or a customer service centre. You'll be translating messy, real-world problems into structured improvement plans that our teams can actually follow. When you do this well, we save money, reduce errors, and our customers get a better experience. If things go sideways, we're looking at wasted effort, unhappy staff, and potentially missed targets. The challenge, honestly, is often getting people to change their ingrained habits, even when the new way is clearly better. The reward? Seeing your improvements make a tangible difference, saving someone time or making their job a bit easier. It's pretty satisfying when a process you've redesigned actually works. View
Level 3 Global Head of Production The Global Head of Production at this level (we know the title sounds big, but let's be real, you're a Production Planner) is responsible for building and owning the production schedule for a specific manufacturing line or product family. You'll make sure we can actually make what Sales promises, balancing customer demand with our factory's capabilities and material availability. You'll work at the intersection of Sales, Supply Chain, and the shop floor, translating demand signals into a concrete plan that keeps our operations running efficiently. When you get this right, products ship on time, inventory is controlled, and our production lines are productive. Get it wrong, and we're either drowning in excess stock or missing critical customer orders, which costs us money and reputation. The challenge here is the constant flux—demand changes, machines break, materials get delayed. The reward is seeing your plan come to life, knowing you've kept the factory moving and customers happy. View
Level 6 Global Head of Quality, Operations The Global Head of Quality in Operations is responsible for setting the worldwide quality vision and making sure it actually happens on the ground. You'll build and run the systems that ensure everything we make, from raw material to finished product, is top-notch. This role sits right at the heart of our manufacturing and supply chain, linking what we promise to customers with what we actually deliver. You're the one making sure our global sites are all singing from the same hymn sheet when it comes to quality standards and processes. When you do this job well, our customers get consistently great products, we avoid costly recalls, and our brand reputation stays solid. Honestly, it means fewer headaches for everyone, especially the COO. If it goes badly, though, you're looking at product failures, angry customers, regulatory fines, and a serious hit to our company's name. The tricky part is getting everyone across different cultures and sites to buy into a unified quality approach, especially when local priorities often clash with global standards. You'll need to be a diplomat and a data wizard, all at once. The reward, though? Seeing your strategies genuinely improve product reliability and customer satisfaction on a massive scale, knowing you've built a world-class quality culture that everyone trusts. View
Level 3 Global Inventory Control Manager The Global Inventory Control Manager is all about keeping our stock accurate and flowing, which directly impacts our ability to deliver on time and keep customers happy (and costs down). You'll spend your days digging into inventory discrepancies, figuring out what went wrong, and then putting in place fixes to stop it happening again. Think of yourself as the detective and the problem-solver for our global stock. This role sits right at the heart of our operations, working between the warehouses, our planning teams, and sometimes even sales. You'll be translating raw data into actionable insights that help us make better decisions about what to buy and where to store it. When you do this well, we avoid costly stockouts and don't end up with piles of 'dead stock'. If you don't, well, we're either disappointing customers or tying up millions in cash. The challenge? The data is often messy, and you'll get conflicting priorities from different teams. The reward, though, is seeing your process improvements actually make a tangible difference to our bottom line and our operational efficiency. It's pretty satisfying, honestly. View
Level 3 Global Production Assistant The Global Production Assistant is responsible for keeping our production lines moving smoothly across the world. Day-to-day, you'll be managing schedules, chasing down materials, and making sure our factories have everything they need to hit their targets. You'll sit squarely between our planning teams and the actual shop floor, translating big plans into actionable steps. When you do this job well, our products get made on time, costs stay down, and customers are happy. If things go wrong, though, we're looking at missed deadlines, unhappy clients, and potentially thousands of pounds in wasted effort. The biggest challenge? Things rarely go to plan; you'll need to react quickly to unexpected issues. The reward, though, is seeing physical products roll off the line, knowing you played a critical part in making it happen. View
Level 3 Global Production Control Coordinator The Global Production Control Coordinator is responsible for making sure our factories actually build what we've promised, on time and to plan. You'll be knee-deep in daily production schedules, making sure the materials are there, the machines are ready, and the teams know what they're doing. This role sits right at the heart of our operations, linking what Sales wants with what our factories can realistically deliver. You'll work at the intersection of demand planning and shop floor execution, translating sales forecasts into detailed production schedules that our manufacturing teams use to get things made. When this role is done well, our customers get their orders on time, our inventory levels stay sensible, and our factories run efficiently, saving us a fair bit of cash. When it's not, we end up with angry customers, piles of unused stock, or worse, production lines grinding to a halt, which costs us a fortune in lost output. The challenge is that the plan almost always changes, so you need to be quick on your feet. The reward is seeing your efforts directly translate into products rolling off the line and happy customers. View
Level 6 Global Production Control Coordinator Manager The Global Production Control Coordinator Manager leads our production planning and scheduling teams across multiple sites, making sure our manufacturing operations are always aligned with customer demand and business goals. You'll be setting the overall strategy for how we plan and control production, which directly impacts our ability to deliver products on time, manage inventory efficiently, and hit our financial targets. This isn't just about managing people; it's about shaping the entire production control function. Day-to-day, you'll be the one translating high-level business objectives into concrete production plans, working closely with sales, finance, and manufacturing plant managers. When this role is done well, our factories run like clockwork, inventory levels are spot-on, and we're consistently meeting customer expectations. When it's not, you're looking at missed deliveries, excess stock, and a lot of unhappy customers and stakeholders. The challenge is balancing competing priorities from across the globe, dealing with unexpected disruptions, and continuously optimising complex processes. The reward? Seeing your strategic vision come to life, knowing you're a key player in the company's success, and building a high-performing team that delivers real results. View
Level 3 Global Production Manager The Global Production Manager is responsible for owning and executing the production schedule for a specific product line or manufacturing area across our global network. You'll make sure we hit our output targets, keep scrap rates low, and generally keep things ticking over. You'll work at the intersection of demand planning and the actual factory floor, translating sales forecasts into achievable production plans that our sites can follow. When this role is done well, our products get made on time, to spec, and without too much fuss, keeping our customers happy and our costs in check. When it's not, we miss deadlines, waste materials, and end up with unhappy customers and stressed-out factory teams. The challenge is dealing with the constant curveballs – machinery breaking down, sudden changes in demand, or a critical component not showing up. The reward is seeing your planning come to life, knowing you've kept the entire operation running, and solving real, tangible problems every day. View
Level 3 Global Property Services Director The Global Property Services Director (L2) is responsible for keeping a specific site or a key property service process running like clockwork, which directly impacts our colleagues' productivity and our operational efficiency. You'll work at the intersection of our physical spaces and the people who use them, translating operational needs into tangible solutions that our site teams and colleagues use to get their jobs done. It's about making sure the building actually works for the business. When this role is done well, our sites are safe, comfortable, and efficient, and our colleagues barely notice you're there because everything just works. When it's not, you'll hear about it immediately – broken air conditioning, leaky roofs, or missed lease payments can really disrupt things. The challenge is often juggling urgent, unexpected issues with planned maintenance and budget constraints. The reward is seeing your efforts directly improve the daily experience for hundreds of people and knowing you're keeping a critical part of the business functioning. View
Level 3 Global Quality Assurance Coordinator The Global Quality Assurance Coordinator is responsible for making sure our operational processes and products consistently meet the required quality standards. You'll independently manage your own caseload of quality issues, typically focusing on low-to-medium complexity problems, and you'll be the one reviewing critical documentation before anything leaves the building. This directly impacts our product reliability, customer satisfaction, and frankly, our reputation. You'll sit right in the thick of it, working closely with the production teams, warehouse staff, and other Operations colleagues. You're the person who translates quality requirements into practical actions on the floor, making sure everyone understands what 'good' looks like. When you do this job well, we avoid costly mistakes, reduce waste, and keep our customers happy and safe. If things go wrong, we're looking at product recalls, regulatory fines, and a big hit to our bottom line. The tricky part is balancing the need for speed in operations with the absolute necessity of getting quality right every single time. The reward? Knowing you're a critical safeguard, making sure our products are top-notch and that we're doing things the right way, always. View
Level 5 Global Quality Assurance Manager The Global Quality Assurance Manager is responsible for leading a team of quality professionals and overseeing the entire Quality Management System (QMS) for a specific site or a major product line within our Operations. Day-to-day, you'll be making sure our production processes are robust, our products meet every specification, and frankly, that we're ready for any audit that comes our way. You'll work at the intersection of production, engineering, and supply chain, making sure everyone's pulling in the same direction when it comes to quality. When this role is done well, our production lines run smoothly, customer complaints are minimal, and we pass audits with flying colours – meaning less stress for everyone. If it's not, we're looking at product recalls, regulatory fines, and a serious hit to our brand. The challenge here is balancing the relentless pressure to produce with the unwavering need for quality, all while managing a team and navigating global standards. The reward, though, is seeing your team thrive, knowing you've built a bulletproof quality system, and ultimately, delivering products our customers can trust. View
Level 6 Global Quality Control Assistant Manager The Global Quality Control Assistant Manager is here to lead our Quality Control team, making sure everything we produce meets the absolute highest standards, every single time. You'll be the one setting the pace, guiding your team through the complexities of global quality standards and making sure our operational processes are robust enough to handle the pressure. Honestly, this role is about protecting our customers, our brand, and our bottom line from quality mishaps. Day-to-day, you'll be juggling team management, strategic planning for quality improvements, and diving deep into investigations when things go wrong. You sit right at the heart of Operations, acting as the bridge between strict regulatory demands and the practicalities of getting products out the door. When you do this job well, our products are consistently excellent, audits are a breeze, and our customers trust us implicitly. Get it wrong, and we're looking at recalls, regulatory fines, and a damaged reputation – not ideal, as you can imagine. The biggest challenge? Balancing the need for absolute quality with the operational drive for efficiency and speed. You'll often find yourself having to say 'no' or 'not yet' to other departments, which isn't always popular. But the reward? Seeing your team grow, knowing you've genuinely made a difference to product safety, and having a direct hand in shaping our global quality strategy. It's a big job with real impact. View
Level 3 Global Quality Control Manager The Global Quality Control Manager (at this level, often called a Quality Engineer) is responsible for really digging into our quality issues, from the moment a problem is spotted right through to making sure it doesn't come back. You'll independently manage non-conformances, figure out the actual root cause of failures, and deliver on smaller improvement projects that make a real difference to our operations. You'll work at the intersection of our production lines, engineering teams, and sometimes even our suppliers, translating raw defect data into actionable plans that our factory teams can use to improve. When this role is done well, we see fewer customer complaints, less waste, and smoother production runs. When it's not, we're stuck in a cycle of re-work, missed deadlines, and unhappy customers. The challenge is often getting different teams to agree on a solution and then actually stick to it. The reward? Seeing a tangible improvement on the factory floor because of something you designed and implemented. View
Level 2 Global Quality Systems Administrator The Global Quality Systems Administrator is responsible for the day-to-day running and maintenance of our electronic Quality Management System (eQMS), ensuring all quality processes are followed to the letter. You'll be the primary point of contact for users, troubleshooting issues, processing documents, and keeping everything ticking over. This directly impacts our ability to meet regulatory requirements and ultimately, deliver safe, high-quality products to our customers. When you do this job well, our audit trails are spotless, documents are always up-to-date, and everyone knows where to find what they need. If it's not done well, we risk audit findings, production delays, and even product recalls – frankly, it could be a mess. The challenge here is balancing user needs with strict compliance, sometimes feeling like you're policing processes. The reward, though, is knowing you're a critical part of keeping our operations compliant and our reputation solid. View
Level 5 Global Quality Systems Manager The Global Quality Systems Manager is here to make sure our quality management systems aren't just compliant on paper, but genuinely effective and user-friendly across all our operations. You'll be leading a team that builds, maintains, and improves the digital tools and processes that underpin everything we do in quality. This directly impacts our ability to deliver safe, high-quality products and services, keeping us on the right side of regulators and, frankly, keeping our customers happy and safe. You'll sit right at the intersection of our global operations, IT, and regulatory affairs, translating complex regulatory requirements into practical, scalable system solutions. When this role is done well, our sites run like clockwork, audits are a breeze, and our teams actually enjoy using the QMS. When it's not, we're facing audit findings, product recalls, and a lot of very expensive headaches. The challenge? Getting everyone on the same page, globally, and making sure the systems are robust enough to handle real-world operational chaos. The reward? Knowing your work directly contributes to operational excellence and protects our brand and our customers. View
Level 3 Global Strategic Sourcing Director The Global Strategic Sourcing Director (at this level, think 'Specialist') is responsible for independently managing small-to-medium sourcing projects, which directly impacts our operational efficiency and cost base. You'll work at the intersection of our business units and external suppliers, translating their needs into clear procurement requirements that help us secure the best deals. When this role is done well, we save money, reduce risk, and keep our operations running without a hitch. When it's not, we end up paying too much, dealing with unreliable suppliers, or even facing stock shortages. The challenge is balancing speed with thoroughness, especially when everyone wants something yesterday. The reward is seeing your negotiated deals directly benefit the company and knowing you've made a tangible difference. View
Level 5 Head of Continuous Improvement The Lead Head of Continuous Improvement is responsible for designing, leading, and embedding major improvement programmes across our Operations. You'll work at the intersection of strategic planning and day-to-day execution, translating our business goals into tangible process improvements that make a real difference to our customers and our bottom line. When this role is done well, we see significant reductions in cost, lead time, and errors, alongside a much happier team who aren't fighting fires all the time. When it's not, we're stuck in the mud, losing money and frustrating everyone. The challenge is getting people to change how they've always done things, even when the data screams for it. The reward, though, is seeing your strategies transform how we operate, making us genuinely more effective and competitive. View
Level 6 Head of Delivery The Head of Delivery is responsible for defining and executing the delivery strategy for a major business unit or a critical product line. You'll be making sure our promises to customers are met, on time and within budget, which directly impacts our P&L and reputation. You'll sit right at the heart of our Operations, translating big-picture strategic goals into tangible delivery programmes, making sure we're always moving forward effectively. When this role is done well, we see happier customers, more efficient teams, and a healthier bottom line. When it's not, well, we're talking missed deadlines, frustrated teams, and potentially significant financial losses. The challenge here is balancing long-term strategic thinking with the day-to-day realities of complex delivery. The reward? You get to see your vision transform how we operate, and you'll build a high-performing team that delivers real value. View
Level 6 Head of Facilities The Head of Facilities is responsible for making sure all our buildings across a specific region or portfolio are running smoothly, safely, and efficiently. You'll essentially be the landlord, caretaker, and strategic planner for a collection of our physical assets, which directly impacts our operational uptime, employee safety, and bottom line. You'll work at the intersection of long-term capital planning and day-to-day operational excellence, translating business needs into physical space solutions that keep our operations humming. When this role is done well, our sites are safe, energy-efficient, and our teams can focus on their core jobs without worrying about a leaky roof or a broken air conditioning unit. When it's not, we're looking at significant operational disruptions, hefty regulatory fines, and unhappy staff. The challenge is balancing immediate crises with long-term strategic investments, often with a tight budget. The reward is seeing your strategies directly contribute to a safe, productive, and cost-effective working environment across multiple locations. View
Level 3 Head of Food Operations The Head of Food Operations (Mid-Level) is responsible for making sure our daily production plans turn into actual products, on time and to the right quality. You'll independently manage specific operational processes, like a particular production line's schedule or the flow of raw materials, ensuring everything runs like clockwork. This role sits right at the heart of our production facility, translating the bigger picture plans into day-to-day execution. You'll be the one making sure the ingredients are where they need to be, the machines are running, and our team knows what they're doing. When you do this job well, our production targets are consistently met, waste stays low, and our products hit the shelves exactly when they should. If things go wrong, though, we're looking at missed deliveries, unhappy customers, and potentially even food safety issues – which, frankly, we can't afford. The challenge here is balancing the need for speed with the absolute necessity of quality and safety, especially when unexpected problems pop up. The reward? Seeing tangible products come off the line that you helped bring to life, knowing you've kept the factory humming and our customers fed. View
Level 5 Head of Logistics The Lead Head of Logistics is responsible for making sure our goods get where they need to be, on time and without costing a fortune. Day-to-day, you'll be overseeing a small team, managing our transport systems, and sorting out any snags that pop up. You'll work at the intersection of our warehouse operations, carrier partners, and the sales team, translating their needs into a workable plan for getting products out the door. When this role is done well, our customers get their deliveries exactly when they expect them, and we save a fair bit of cash on freight. When it's not, we're dealing with angry customers, missed deadlines, and a load of extra costs. The challenge is balancing those tight deadlines and budgets with the inevitable chaos of the real world—think traffic jams, customs delays, and unexpected breakdowns. The reward? Seeing your team deliver against the odds and knowing you've kept the business moving. View
Level 3 Head of Operations The Head of Operations (Level 002) is responsible for the end-to-end execution of a key operational process, which directly impacts our service delivery and customer satisfaction. You'll work at the intersection of our internal teams and external commitments, translating business needs into consistent, repeatable actions that keep things moving. This isn't just about doing the work; it's about understanding why it matters and making sure it gets done right, every single time. When this role is done well, your process runs like clockwork, problems get spotted and sorted quickly, and our customers get what they expect without a hitch. When it's not, things get messy: delays, errors, unhappy customers, and a lot of firefighting for everyone else. The challenge here is balancing daily execution with constantly looking for small ways to make things better. The reward? Seeing a critical part of our business operate flawlessly because of your direct efforts, and knowing you're building a solid foundation for growth. View
Level 5 Head of Procurement The Lead Head of Procurement is responsible for defining and executing the sourcing strategy for one or more complex spend categories within Operations, which directly impacts our operational efficiency and bottom line. You'll work at the intersection of our Operations teams and the global supplier market, translating complex business requirements into robust sourcing plans that deliver tangible value. This means you'll be managing everything from initial market research to contract negotiation and ongoing supplier performance. When this role is done well, we see significant cost savings, better supplier performance, and a more resilient supply chain, ultimately helping our Operations run smoother and more profitably. When it's not, we're stuck with bad contracts, unreliable suppliers, and higher costs, which directly impacts our ability to deliver for customers. The challenge is balancing the immediate needs of Operations with long-term strategic goals, often with incomplete information and demanding stakeholders. The reward is seeing your strategies actually make a difference, saving the company millions and building a supply base that genuinely supports our growth. View
Level 3 Head of Quality The Head of Quality (at this level, think 'Quality Engineer who owns their patch') makes sure our products and processes consistently meet our agreed standards. You'll be the one digging into specific quality problems, figuring out the root causes, and putting fixes in place. This role sits right at the heart of our production lines, working closely with the folks making our products and the engineers designing them. When you do your job well, our customers get brilliant products, we waste less, and our reputation stays solid. If things go sideways, we're looking at rework, unhappy customers, and potentially some serious costs. The tricky part is often getting everyone on the same page about *why* a change is needed, especially when production targets are tight. The reward, though, is seeing your improvements actually stick, making a tangible difference to our output and our bottom line. View
Level 5 Head of Supply Chain The Head of Supply Chain is here to make sure our products move smoothly from suppliers to customers. You'll be responsible for a major part of our supply chain, perhaps logistics, planning, or procurement, and you'll lead the team that makes it happen. This directly impacts how happy our customers are and, frankly, how much money we make or lose. Day-to-day, you're sitting at the intersection of our sales forecasts and our warehouse operations, trying to translate what Sales *thinks* they'll sell into a realistic plan for what Operations *can* deliver. When you do this well, we've got the right stock, in the right place, at the right time, and our costs are under control. If you don't, we're either drowning in inventory or constantly telling customers their orders are delayed. Honestly, the challenge is balancing competing priorities—Sales wants everything, Finance wants to spend nothing, and Operations just wants a stable plan. The reward, though? Seeing your team grow, solving genuinely complex problems, and knowing you're a critical part of keeping the business running. It's pretty satisfying when a big, complicated project finally lands successfully. View
Level 3 Health and Safety Officer The Health and Safety Officer is here to make sure our operations run smoothly and, more importantly, safely. You'll be the one who owns specific safety programmes, like making sure everyone's got the right PPE or that our Lockout/Tagout procedures are spot on. This role directly impacts our ability to keep people safe and avoid costly disruptions to our production lines. You'll work closely with our production teams and other H&S colleagues, translating safety policies into practical, shop-floor actions that actually stick. When you do this well, we see fewer near misses, our incident rates drop, and everyone feels safer at work. If things go wrong, we could be looking at serious injuries, regulatory fines, and a complete halt to operations, which nobody wants. The tricky part is often getting busy operators to change long-held habits or to see safety as a shared responsibility, not just 'your job'. The reward, though, is knowing you've genuinely helped protect people and kept our business running without a hitch. View
Level 3 Health and Safety Specialist The Health and Safety Specialist is here to make sure our day-to-day operations run smoothly and, crucially, safely. You'll be the go-to person for our frontline teams, helping them understand and stick to our safety procedures, which directly impacts the well-being of our colleagues and the smooth running of our sites. You'll work right there with the Operations Supervisors and production teams, translating safety policies into practical, on-the-ground actions that keep everyone out of harm's way. When you do this job well, we see fewer incidents, our teams feel safer, and our operational efficiency actually improves because we're not dealing with avoidable disruptions. If it's not done well, frankly, people get hurt, production stops, and we face all sorts of headaches, from investigations to fines. The tricky part is often balancing the need for speed in operations with the absolute requirement for safety, sometimes it feels like you're caught in the middle. But the reward? Knowing you've genuinely made a difference to someone's day, ensuring they go home safe and sound to their families. View
Level 3 Industrial Engineer The Industrial Engineer is responsible for independently tackling small-to-medium improvement projects, which directly impacts our operational efficiency and cost base. You'll work at the intersection of our production lines, warehousing, and quality teams, translating raw operational data into actionable insights that our plant managers and team leads use to make smarter decisions. When this role is done well, we see fewer bottlenecks, quicker production times, and a happier workforce. When it's not, we're wasting time, money, and frustrating our teams. The challenge is often getting people to change their established ways. The reward is seeing your ideas come to life and genuinely making a difference to how we operate every single day. View
Level 3 International Maintenance Manager The International Maintenance Manager is here to make sure our maintenance programmes run smoothly across our various international sites. You'll work closely with local site teams and your Senior Manager, translating our global maintenance goals into practical, day-to-day actions that keep our equipment humming. When you do this well, our production lines stay up, costs stay down, and our safety record is solid. If things go wrong, we're looking at expensive downtime, missed production targets, and potentially safety incidents. The big challenge is getting everyone on the same page when they're in different time zones, speaking different languages, and have their own ways of doing things. But the reward? You'll see your efforts directly impact our global output and help build genuinely reliable operations. View
Level 3 International Manufacturing Data Analyst The International Manufacturing Data Analyst is responsible for turning raw operational data into clear, actionable insights that directly impact our global manufacturing efficiency and product quality. You'll spend your days pulling data, cleaning it up (honestly, a lot of cleaning), and then building reports and dashboards that show us where we can improve. You'll work at the intersection of our factory floors and the management teams, translating complex numbers into simple stories that help everyone understand what needs to happen next. When this role is done well, we see fewer production bottlenecks, less waste, and our machines run more smoothly – ultimately saving us money and getting products to customers faster. When it's not, we're flying blind, making decisions based on gut feel rather than facts, which can lead to costly errors and missed targets. The challenge is often the sheer volume and messiness of the data, plus getting different teams to agree on what the numbers actually mean. The reward is seeing your analysis directly lead to tangible improvements on the factory floor, knowing you've made a real difference to our global operations. View
Level 3 International Purchasing Manager The International Purchasing Manager is responsible for managing a portfolio of international suppliers and ensuring we get the best value for money on the goods we buy. You'll be owning the purchasing process for specific product lines or components, making sure everything from initial quote to final delivery runs smoothly. This directly impacts our production schedules and, frankly, our profit margins. Day-to-day, you'll be at the intersection of our Operations and Finance teams, translating our production needs into purchase orders and then making sure those orders are fulfilled efficiently and cost-effectively. When you do this well, our factories have what they need, on time, and our costs stay competitive. If things go wrong, production grinds to a halt, or we're paying over the odds, which nobody wants. The challenge? Navigating complex global logistics and tricky negotiations. The reward? Seeing your efforts directly contribute to getting our products into customers' hands, profitably. View
Level 5 International Quality Assurance Manager The International Quality Assurance Manager is here to make sure our quality systems are actually working across multiple international sites or a significant region. You'll be the one translating global quality strategy into actionable plans for your teams, making sure everyone's pulling in the same direction. This directly impacts our brand reputation, customer loyalty, and ultimately, our bottom line. Day-to-day, you'll be juggling team leadership, problem-solving, and continuous improvement. You're the bridge between the high-level quality vision and the gritty reality on the factory floor. When you do this well, we avoid costly recalls, pass audits with flying colours, and deliver consistent quality to our customers. If it goes wrong, we're looking at massive financial hits, regulatory fines, and a damaged reputation that takes years to rebuild. The challenge? You're often the unpopular voice saying 'no' when production wants to rush. You'll need to balance commercial pressures with uncompromising quality standards. The reward, though, is building a truly robust quality organisation and seeing your team grow, knowing you're protecting the business and its customers globally. View
Level 3 International Quality Inspector The International Quality Inspector is responsible for independently checking the quality of our products and components at supplier sites across the globe. You'll spend your time making sure what we've ordered is what we actually get, catching any issues right at the source. This directly impacts our production lines, customer satisfaction, and frankly, our bottom line. You'll work closely with our Procurement and Engineering teams, acting as the critical link between our design specifications and the reality of manufacturing. You're translating technical drawings into tangible quality checks, making sure everyone's on the same page, even across different languages and cultures. When you do this job well, our production runs smoothly, our customers get top-notch products, and we avoid costly rework or embarrassing recalls. If things go wrong, we're looking at production stoppages, unhappy customers, and a lot of wasted money. The real challenge here is being firm on quality standards while maintaining good relationships with our suppliers, who are often under immense pressure themselves. The reward? Knowing you've personally prevented a major problem and kept our operations running like clockwork. View
Level 5 International Quality Inspector Manager The International Quality Inspector Manager is responsible for building and running our global supplier quality programme, which directly impacts our product reliability, brand reputation, and bottom line. You'll lead a small team of quality inspectors and engineers, making sure we're getting good parts from our suppliers, no matter where they are in the world. This means everything from setting up auditing schedules to sorting out major defect issues with a factory on the other side of the planet. When this role is done well, our customers get fantastic, reliable products, and we avoid costly recalls or production delays. When it's not, we're dealing with angry customers, wasted materials, and a lot of headaches. The challenge is balancing strict quality standards with the realities of international manufacturing and complex supplier relationships. The reward is seeing your team's work directly translate into high-quality products that our customers love and trust. View
Level 3 International Shipping and Receiving Coordinator The International Shipping and Receiving Coordinator independently manages the end-to-end process for international shipments, making sure our products reach their destination on time and without any customs drama. You'll be the go-to person for specific trade lanes, handling everything from booking freight to making sure all the paperwork is spot on. Truth is, you're the one who keeps our global supply chain actually moving, preventing costly delays and keeping our customers happy. This role sits right in the thick of it, connecting our warehouses with our international customers and suppliers. You're translating sales orders into actual physical movement, working closely with our freight forwarders and customs brokers. When you do this well, our inventory flows smoothly, and we avoid those annoying (and expensive) demurrage fees. When things go wrong, though, you're looking at production lines stopping, missed sales, and a lot of frustrated people. The challenge? Things will always go wrong – port strikes, bad weather, or a container getting 'rolled' to the next vessel. You'll need to be quick on your feet and calm under pressure. The reward, honestly, is the satisfaction of seeing a complex, high-value shipment successfully delivered, knowing you navigated all the hurdles and kept everyone in the loop. View
Level 2 Inventory Analyst The Inventory Analyst is responsible for keeping our inventory data accurate and our reports on time, which directly impacts how smoothly our warehouses run and how quickly customers get their orders. You'll work closely with your supervisor and the warehouse teams, translating raw data into clear, actionable information that helps us avoid stockouts or too much excess. When this role is done well, our inventory records are spot-on, and everyone has the right numbers to make decisions. When it's not, we end up with the wrong stock in the wrong place, costing us money and frustrating our customers. The tricky part is dealing with messy data and constantly changing priorities. The reward? You'll learn the ins and outs of a global supply chain, and you'll see your accurate work directly impact our operational efficiency. View
Level 3 Inventory Manager The Inventory Manager is responsible for the day-to-day health of a specific product category's stock levels. You'll be the one digging into the numbers, figuring out why we're running low on one item and sitting on too much of another. This directly impacts our ability to fulfil customer orders, keep production lines moving, and, crucially, manage our cash flow. You'll work closely with the warehouse team, procurement, and sales, essentially translating what customers want into a practical inventory plan. When you get it right, orders ship on time, production never stops for a missing part, and we're not tying up millions in dead stock. Get it wrong, and we're looking at unhappy customers, missed revenue, and a warehouse full of stuff no one wants. The challenge? It's a constant battle against unexpected demand spikes, supplier delays, and sometimes, frankly, messy data. The reward, though, is seeing your careful planning pay off, knowing you've kept the entire operation running smoothly and saved the company a fair bit of cash. View
Level 5 Lead / Principal Manufacturing Process Engineer As our Lead / Principal Manufacturing Process Engineer, you'll be the architect behind how we actually make our products, especially the new ones. This means designing robust, efficient manufacturing processes from the ground up and being the site's ultimate guru for a specific critical technology or methodology. You're not just improving; you're innovating how we build things. You'll work at the intersection of Product Design, Production, and Quality, translating complex engineering drawings into practical, repeatable factory floor processes that deliver on spec, every time. Frankly, you're the one who makes sure our brilliant product ideas can actually leave the building. When this role is done well, we launch new products smoothly, hit our quality targets, and keep production costs down. When it's not, we face costly delays, scrap piles up, and our reputation takes a hit. The challenge is balancing theoretical perfection with the messy reality of a busy factory floor, often with tight budgets and even tighter deadlines. The reward? Seeing a product you helped design the process for roll off the line perfectly, knowing you made it happen. View
Level 5 Lead Advanced Analytics Manager, Operations The Lead Advanced Analytics Manager for Operations is here to tackle our toughest operational puzzles using data. You'll be the primary analytical brain for a specific business unit or a major programme, digging deep into how we do things today and figuring out how we can do them much better tomorrow. This isn't about running standard reports; it's about building new ways of seeing our operations, predicting problems before they happen, and optimising everything from inventory flow to production schedules. You'll sit right at the intersection of our data science capabilities and the gritty reality of the factory floor or warehouse. Your job is to translate complex analytical findings into clear, practical recommendations that our operational teams can actually use. When you do this well, we'll see tangible improvements: less waste, happier customers because things arrive on time, and a healthier bottom line. Get it wrong, and we could be making expensive decisions based on bad data, leading to missed targets or even production stoppages. The real challenge here is dealing with incredibly messy, often incomplete data, and then convincing seasoned operational managers to change practices they've used for decades. But the reward? Seeing your models directly impact thousands of people, saving millions of pounds, and genuinely transforming how we operate. Honestly, it's pretty satisfying when a complex simulation you built leads to a major capital investment that pays off. View
Level 5 Lead Aircraft Turnaround Specialist The Lead Aircraft Turnaround Specialist is responsible for overseeing all aircraft ground operations within a specific terminal area or across an entire shift. You'll lead a team of Aircraft Turnaround Coordinators, making sure every flight gets pushed back on time and safely. This directly impacts our airline's reputation, customer satisfaction, and, frankly, our bottom line. You're essentially the conductor of a very fast, very complex orchestra, where every instrument (fuel, bags, cleaning, catering) needs to play in perfect harmony to avoid a cacophony of delays. When this role is done well, flights leave on schedule, the team feels supported, and potential issues are nipped in the bud before they become major headaches. When it's not, we're looking at missed departure slots, unhappy passengers, and significant financial penalties. The challenge is balancing the relentless clock with the unexpected curveballs—like a sudden weather diversion or a critical piece of ground equipment breaking down. The reward? Seeing your team pull off a flawless turn on a packed wide-body, knowing you were the one calling the shots and keeping everyone calm. View
Level 5 Lead Business Operations Analyst The Lead Business Operations Analyst is responsible for defining the strategy and architecture for our operational processes and systems. You'll lead complex, multi-stage projects, often managing a small team of analysts, to build out new capabilities or fundamentally transform existing ones. This role sits at the intersection of strategic planning and hands-on execution, translating high-level business goals into concrete, repeatable operational workflows. When you get this right, our operations run like a well-oiled machine: faster, cheaper, and with fewer errors. You'll see tangible improvements in efficiency and customer satisfaction. Get it wrong, and we're looking at missed targets, frustrated teams, and potentially significant financial losses. The challenge? You'll often be solving problems no one else has figured out yet, navigating political landscapes, and dealing with seriously messy data. The reward, though, is seeing your designs come to life and genuinely moving the needle on critical business outcomes. View
Level 5 Lead Business Process Manager The Lead Business Process Manager is here to design, optimise, and govern the end-to-end operational processes that keep our business running. You'll be responsible for a portfolio of complex, interconnected processes, making sure they deliver what we need, every single time. This means you'll spend your days figuring out how to make things faster, cheaper, and more reliable, all while keeping our customers happy. You'll sit right at the heart of Operations, working closely with various teams to understand their challenges and translate those into practical, repeatable processes. When this role is done well, our operations hum along, our costs stay low, and our service quality is top-notch. If it's not done well, we'll see bottlenecks, errors, unhappy customers, and wasted money – frankly, it can be a bit of a disaster. The tricky part is navigating the politics and resistance to change that always comes with altering how people work. You'll need to be a master of persuasion and a bit of a diplomat. The reward, though? Seeing your designs actually make a tangible difference, improving the daily lives of hundreds of colleagues and directly impacting our bottom line. It's about building something that truly works. View
Level 5 Lead Business Systems Administrator The Lead Business Systems Administrator is here to make sure our Operations systems—things like our ERP, WMS, and various integration platforms—are stable, performant, and actually help our teams get their jobs done. You'll work at the intersection of our Operations teams (warehouse, logistics, customer service) and the wider Technology group, translating what the business needs into system solutions that work. When you do this well, our operations run like a well-oiled machine, orders go out on time, and our teams aren't battling clunky software. If it's not done right, we're looking at missed shipments, unhappy customers, and a lot of frustrated colleagues. The challenge? You'll be dealing with complex, often interdependent systems and a constant stream of 'urgent' requests. The reward, though, is seeing your work directly improve how we deliver for our customers and make life easier for our Ops teams. View
Level 5 Lead Circular Economy Strategist The Lead Circular Economy Strategist is responsible for shaping and driving our circular economy roadmap across a specific business unit or major operational area. You'll move beyond individual projects, looking at the bigger picture of how our materials flow, from design right through to end-of-life, and then back again. This role sits right at the intersection of operational efficiency, product development, and our broader sustainability goals, making sure we're not just talking about circularity but actually doing it. When you get this right, we'll see significant reductions in virgin material use, less waste heading to landfill, and potentially even new revenue streams from our 'waste' products. Get it wrong, and we risk falling behind competitors, facing regulatory fines, and damaging our brand reputation. The tricky part is often getting different departments—who all have their own priorities—to agree on a shared vision and then commit to the changes needed. But honestly, the reward is seeing tangible, positive environmental and financial impact from your strategies, knowing you're building something genuinely better. View
Level 5 Lead Compliance Coordinator The Lead Compliance Coordinator is here to make sure our operations don't just 'do' compliance, but 'live' it. You'll be the architect of our compliance controls, translating dense legal speak into practical, everyday steps for our operational teams. This means you're not just looking for problems; you're designing solutions that embed compliance right into how we work, from the factory floor to our supply chain. You'll also guide a small team, helping them understand the 'why' behind the 'what'. Truth is, this role sits right at the intersection of regulatory requirements, operational reality, and our internal risk appetite. You'll take a new piece of legislation, break it down, and then work out exactly how our teams need to change their behaviour or processes to stay on the right side of the law. When this role is done well, we sail through audits, avoid hefty fines, and, more importantly, operate safely and ethically. If it's not, we face operational disruptions, reputational damage, and potentially significant financial penalties. The real challenge? Getting busy operational managers to genuinely buy into new controls, especially when they see it as 'more paperwork'. The reward, though, is seeing your designs actually work, protecting the business, and knowing you've built something robust that stands up to scrutiny. View
Level 5 Lead Compliance Specialist, Operations The Lead Compliance Specialist, Operations, is here to architect and implement robust compliance processes across our operational sites. You'll be the one translating complex regulations into practical, workable steps for our teams on the ground. Day-to-day, this means you're designing how we manage risk, ensuring we're audit-ready, always, and leading the charge on key compliance projects. You'll work at the intersection of regulatory requirements and operational reality, figuring out how to keep us compliant without grinding productivity to a halt. When this role is done well, our operations run like a well-oiled machine, free from major incidents, regulatory fines, and reputation damage. We'll pass audits with flying colours, and our teams will understand *why* compliance matters, not just *what* they have to do. When it's not, we risk hefty penalties, operational shutdowns, and, frankly, putting our people in harm's way. The challenge is balancing strict adherence to rules with the need for efficient operations, often having to say 'no' in a way that still gets buy-in. The reward is seeing your systems prevent real problems and knowing you're genuinely protecting the business and its people. View
Level 5 Lead Continuous Improvement Manager The Lead Continuous Improvement Manager is here to tackle the big, messy operational problems that no one else has quite figured out. You'll lead a small team, guiding them through complex improvement projects that span across different parts of our Operations, from the warehouse floor to our customer service centre. You're not just fixing things; you're building a culture where everyone thinks about how to do things better. This role sits right at the heart of our operational efficiency. You'll translate high-level business goals into concrete process changes, making sure our day-to-day work actually supports our strategic aims. When you do this well, we see real, tangible improvements: quicker deliveries, happier customers, and less wasted effort. Get it wrong, and we're stuck in the same old inefficient loops, costing us money and frustrating our teams. The real challenge here is getting everyone on board, from the frontline staff to senior leadership, and keeping them engaged when things get tough. The reward? Seeing your work directly improve how thousands of people do their jobs and how our customers experience our service—that's pretty powerful. View
Level 5 Lead Continuous Improvement Specialist (Black Belt) The Lead Continuous Improvement Specialist (Black Belt) is here to tackle our most stubborn operational headaches, the ones that cost us money or annoy our customers. You'll be leading a portfolio of improvement projects, not just one, making sure they actually deliver what they promise. This role sits right at the heart of our Operations function, working to smooth out the bumps and speed up our processes. You'll translate high-level business goals into concrete, measurable process changes that our frontline teams can actually implement. When you do this job well, we'll see real, tangible improvements: less waste, happier customers, and a more efficient bottom line. Get it wrong, and we'll just keep throwing money at the same old problems, frustrating everyone involved. The challenge? You'll often be dealing with novel problems, ambiguous situations, and a fair bit of resistance to change. The reward, though, is seeing your work directly improve how thousands of customers experience our service and how hundreds of colleagues do their jobs every day. View
Level 5 Lead EHS Specialist The Lead EHS Specialist is responsible for designing, implementing, and managing critical EHS programmes across our operational site. You'll be the one making sure our production lines run safely, our environmental footprint is managed, and our people go home in one piece every day. This isn't just about ticking boxes; it's about embedding safety into the very fabric of how we do things here. You'll work at the intersection of production targets and regulatory requirements, translating complex safety standards into practical, shop-floor actions that our teams can actually follow. When you do this job well, you'll see a real drop in incidents, a more engaged workforce that genuinely cares about safety, and a smoother operation overall because fewer things go wrong. If it's not done well, frankly, people get hurt, we face hefty fines, and our reputation takes a hammering. The challenge? Getting everyone on board, from the newest hire to the most seasoned plant manager, especially when production pressures are high. The reward, though, is knowing you've made a tangible difference to people's lives and the business's sustainability. View
Level 5 Lead EHS Specialist / Safety Supervisor The Lead EHS Specialist / Safety Supervisor is responsible for designing, implementing, and overseeing key safety programmes across our operational sites. You'll lead a small team of Safety Coordinators, making sure our day-to-day operations are not just efficient, but fundamentally safe. This role directly impacts our ability to keep our colleagues safe, avoid costly incidents, and maintain our reputation within the industry. You'll work at the intersection of operational efficiency and regulatory compliance, translating complex safety standards into practical, workable procedures that our frontline teams can actually follow. View
Level 5 Lead Emergency Operations Manager The Lead Emergency Operations Manager defines and runs our preparedness programmes, making sure we're not just reacting to incidents but proactively planning for them. You'll be the person who translates potential threats into concrete plans and exercises, ensuring our teams know exactly what to do when the unthinkable happens. This role sits right at the heart of our operational resilience, bridging the gap between high-level risk assessments and on-the-ground readiness. When you do this job well, our business can weather any storm, minimising disruption and protecting our people and assets. If it's not done right, a minor incident can quickly escalate into a major crisis, costing us millions and damaging our reputation. The tricky part is getting people to care about preparedness when everything's calm, but the reward is seeing your plans work flawlessly when it really matters, knowing you’ve kept the lights on. View
Level 5 Lead Equipment Maintenance Technician The Lead Equipment Maintenance Technician is responsible for planning and coordinating the maintenance team's daily and weekly work, tackling the most complex equipment failures, and driving improvements in our maintenance processes. You'll be the linchpin between routine repairs and long-term reliability, translating raw breakdown data into actionable plans that keep our operations smooth. When you do this job well, our machines run longer, break down less, and our production targets are met more consistently. If you don't, we're looking at costly downtime, missed deadlines, and a lot of frustrated production staff. The challenge is balancing urgent breakdowns with strategic planning and mentoring your team. The reward? Seeing a direct, measurable impact on our operational efficiency and knowing you've helped your team grow. View
Level 5 Lead Food Production Coordinator As our Lead Food Production Coordinator, you'll be the backbone of our daily operations, making sure our production lines run smoothly and efficiently. You're essentially the conductor of the orchestra, making sure all the different parts—people, machines, materials—are playing in harmony to get our food out the door. You'll sit right at the heart of the factory, translating the big-picture sales forecasts into a detailed, executable plan for the production teams. When you do this job well, our lines hum, waste is minimal, and we hit our targets, meaning happy customers and a healthy business. If things go wrong, though, we're looking at missed orders, unhappy clients, and potentially a lot of wasted product. The tricky part is balancing the constant pressure to produce more with the absolute need to maintain quality and safety. The reward? Seeing a complex operation come together because of your leadership and planning, and knowing you're putting great food on people's tables. View
Level 5 Lead Global Continuous Improvement Manager The Lead Global Continuous Improvement Manager is responsible for driving and overseeing a portfolio of critical CI projects across our Operations. You'll work at the intersection of strategic objectives and ground-level execution, translating big-picture goals into tangible process improvements that save us money and make our customers happier. When this role is done well, we see significant, measurable improvements in efficiency, quality, and cost across entire business units. When it's not, we risk falling behind competitors, wasting resources, and frustrating our frontline teams with endless, ineffective changes. The challenge is navigating complex organisational politics and getting diverse teams to embrace new ways of working. The reward is seeing your designs come to life and genuinely transforming how we operate globally. View
Level 5 Lead Global Head of Quality The Lead Global Head of Quality is responsible for designing, implementing, and overseeing the quality control systems for specific production lines or operational areas. You'll work at the sharp end of Operations, translating global quality standards into practical, repeatable processes that our teams can follow day-to-day. This directly impacts our product reliability, customer satisfaction, and ultimately, our bottom line. When this role is done well, we see fewer defects, less rework, and our customers get exactly what they expect, every single time. When it's not, we're facing costly recalls, angry customers, and a damaged reputation. The challenge is often balancing the need for speed in production with the absolute requirement for quality, all while managing a team and dealing with external scrutiny. The reward, though, is seeing your systems prevent problems before they even start, knowing you've built something robust and reliable. View
Level 5 Lead Global Operations Program Manager The Lead Global Operations Program Manager is responsible for overseeing a portfolio of interconnected projects (a 'program') that collectively achieve a larger strategic objective. This means you'll define the overall strategy for these initiatives, making sure they're all pulling in the same direction and delivering tangible value to our global operations. You'll work at the intersection of strategic planning and hands-on execution, translating high-level business goals into actionable project plans that our teams can actually deliver. When this role is done well, we see significant improvements in our operational efficiency, customer experience, and bottom line. Think smoother supply chains, faster order fulfilment, or a dramatically better experience for our internal teams. When it's not, we risk wasted investment, missed market opportunities, and frustrated employees and customers. The challenge is navigating complex global dynamics and influencing diverse teams without direct authority. The reward is seeing your strategic vision come to life and genuinely transforming how we operate across the world. View
Level 5 Lead Global Product Quality Director The Lead Global Product Quality Director is responsible for architecting and overseeing the quality framework for key product lines across our global operations. Day-to-day, you'll be designing advanced quality plans, leading critical problem-solving efforts, and making sure your team has what they need to deliver. This role sits right at the intersection of Product Development, Manufacturing, and Supply Chain, translating design specifications into robust production quality controls that actually work on the factory floor. When you do this well, our products launch flawlessly, customer returns plummet, and our brand reputation soars. Get it wrong, and we're looking at costly recalls, regulatory headaches, and a lot of unhappy customers. The challenge? You'll often be the one saying 'no' to tight deadlines or pushing for more testing when everyone else wants to ship. The reward? Seeing products you've touched become market leaders because they just *work*. View
Level 5 Lead Global Quality Audit Manager As our Lead Global Quality Audit Manager, you'll be the brain behind our worldwide audit programme. Day-to-day, that means you'll be designing the audit methodologies, building the frameworks, and acting as the ultimate subject matter expert for how we check our operational quality across all sites and suppliers. You'll work at the intersection of our global Operations teams and regulatory compliance, translating complex standards into practical audit plans that actually make a difference on the shop floor. When you do this well, we spot risks before they become major issues, our operational processes get genuinely better, and we sail through external inspections. If it's not done right, we risk regulatory fines, product recalls, and a real hit to our brand's reputation. The challenge? You'll need to balance rigorous compliance with the practical realities of a busy global operation, often dealing with conflicting priorities. The reward? Seeing your audit strategies directly improve product quality and operational efficiency on a massive scale, protecting both our customers and our business. View
Level 5 Lead Global Quality Control Director As our Lead Global Quality Control Director, you'll be the architect behind our quality systems for specific, critical operational areas. This means you're not just fixing problems; you're building the processes and frameworks that prevent them across our global footprint. You'll lead a small team of quality engineers, guiding their work and helping them grow, all while tackling some of our trickiest quality challenges. This role sits right at the heart of our Operations, bridging the gap between high-level quality strategy and day-to-day execution on the factory floor. You'll translate global quality policies into practical, implementable systems that our site teams can actually use to deliver consistent product quality. When you do this well, we'll see fewer defects, happier customers, and significantly lower costs of poor quality—think millions in savings, honestly. If it's not done effectively, we're looking at product recalls, regulatory fines, and a real hit to our brand reputation. The biggest challenge? Getting everyone on the same page, especially when 'global standardisation' means changing local habits. The reward, though, is seeing your systems actually work, knowing you've made a tangible difference to our product quality and our bottom line. View
Level 5 Lead H&S Business Partner The Lead H&S Business Partner is here to make sure our operations run safely, every single day, for a specific site or business unit. You'll be the expert on the ground, not just advising, but actually driving the safety agenda and making sure it sticks. This means you'll spend your time at the intersection of operational demands and safety best practices, translating complex regulations into practical, shop-floor actions that our teams can follow. When you do this well, we see fewer incidents, happier teams, and a much more resilient operation. If it's not done properly, well, that's when we get serious injuries, production halts, and a whole lot of regulatory headaches – nobody wants that. The tricky part is balancing the constant pressure for output with the absolute need for safety. The reward, though, is knowing you're genuinely protecting people and building a culture where everyone goes home safe, every shift. View
Level 5 Lead Health and Safety Coordinator As our Lead Health and Safety Coordinator, you'll be the driving force behind our site-specific safety programmes. You'll take the overarching safety strategy and turn it into actionable plans, making sure everyone from the newest starter to the most seasoned supervisor knows what's expected. Day-to-day, this means you're designing, implementing, and constantly improving our safety initiatives, whether that's Lock-Out/Tag-Out procedures or our Behaviour-Based Safety observations. You'll also be leading a small team of H&S Coordinators, coaching them and making sure they're set up for success. This role sits right at the heart of our Operations, working closely with production teams, engineering, and site leadership. You'll be the one making sure our operational goals never compromise safety standards. When you do this job well, our incident rates drop, our safety culture gets stronger, and our people feel genuinely cared for. Get it wrong, and we're looking at serious injuries, regulatory fines, and a damaged reputation – not to mention the human cost. The tricky part is often getting everyone on board with new ways of working, especially when production pressures are high. The reward? Knowing you've made a tangible difference to people's lives and helped build a safer workplace for hundreds of colleagues. That's a pretty big deal, honestly. View
Level 5 Lead Health and Safety Manager The Lead Health and Safety Manager is responsible for designing, implementing, and overseeing comprehensive safety programmes across multiple operational sites or a significant business unit. You'll move beyond reacting to incidents and really focus on building proactive systems that keep our people safe, which directly impacts our operational efficiency and reputation. You'll work at the intersection of regulatory compliance and operational reality, translating complex safety standards into practical, repeatable processes that our frontline teams can actually use and understand. When this role is done well, we see fewer incidents, lower insurance costs, and a genuinely safer workplace where everyone feels protected. When it's not, we're looking at serious injuries, regulatory fines, and significant disruption to our operations. The challenge is often balancing the relentless pressure for production with the absolute necessity of safety, and getting everyone from the shop floor to senior leadership to truly buy in. The reward, though, is knowing you've built a culture where people go home safe every single day. View
Level 5 Lead Industry 4.0 Solutions Architect (Operations) The Lead Industry 4.0 Solutions Architect is responsible for designing and overseeing the implementation of our plant-wide Industry 4.0 solutions. This directly impacts our operational efficiency, product quality, and overall production agility. You'll work at the intersection of operational technology (OT) and information technology (IT), translating complex business needs into robust, scalable digital architectures that our plant teams can actually use. When this role is done well, our production lines run smoother, we catch issues before they become expensive problems, and our operations leaders get real-time data to make smarter decisions. When it's not, we're stuck in 'pilot purgatory' – lots of cool tech that never gets scaled, or worse, systems that don't talk to each other, creating more headaches than they solve. The challenge is navigating legacy systems, IT/OT friction, and getting buy-in from everyone from the shop floor to the boardroom. The reward is seeing your architectural designs transform how we make things, making a tangible difference to our bottom line. View
Level 5 Lead International Maintenance Director The Lead International Maintenance Director is responsible for defining the maintenance strategy and operational standards across several international sites. You'll build and lead a team that ensures our equipment is not just running, but running optimally, safely, and efficiently. This means you'll work at the intersection of global strategy and local execution, translating big-picture goals into actionable plans that keep production humming. When this role is done well, we see significant reductions in downtime, lower operational costs, and a safer working environment for everyone. When it's not, well, production stops, costs skyrocket, and frankly, people get frustrated. The challenge is balancing global consistency with local realities, often with tight budgets and demanding production schedules. The reward is seeing your strategies actually make a tangible difference, improving performance across continents and building a truly resilient operational backbone. View
Level 5 Lead International Maintenance Manager The Lead International Maintenance Manager is responsible for running the entire maintenance operation at one of our key international manufacturing sites, or perhaps a small group of them. You'll make sure our machinery keeps humming, production targets are met, and everyone goes home safe. You'll sit right at the heart of our operations, translating global maintenance strategy into practical, on-the-ground execution that keeps our factories productive and profitable. When you do this well, our plants hit their numbers, downtime is minimal, and we're not constantly scrambling for spare parts. If it goes sideways, we're looking at missed production, unhappy customers, and potentially serious safety incidents. The tricky part is balancing immediate production demands with long-term asset health, all while dealing with different local regulations and cultural nuances. The reward? You'll see your strategic decisions directly impact the bottom line and keep hundreds of people employed, producing goods for millions of customers globally. View
Level 5 Lead International Quality Assurance Engineer The Lead International Quality Assurance Engineer is responsible for designing, implementing, and overseeing global quality programmes and systems across our international manufacturing and supply chain operations. You'll be the go-to person for making sure our quality processes are consistent, robust, and actually work, no matter where in the world we're operating. This role sits right at the heart of our Operations department, making sure what we produce meets our high standards and, crucially, all the local regulations. When you do this job well, our products are consistently excellent, we avoid costly recalls, and our customers trust us implicitly. If it's not done well, we're looking at production delays, regulatory fines, and a damaged reputation – frankly, it can get very expensive very quickly. The real challenge here is getting different regional teams, with their own ways of working, to adopt a unified, effective quality approach. The reward? Seeing your systems prevent problems before they even start, and knowing you're protecting both our customers and our bottom line. View
Level 5 Lead International Total Quality Management Specialist The Lead International Total Quality Management Specialist designs, implements, and oversees critical quality programmes across our global operations. You'll move beyond just fixing individual issues, instead focusing on building robust, preventative systems that keep our processes stable and our products excellent. This means you're at the heart of making sure our operations consistently meet—and often exceed—international quality standards and customer expectations. You'll work at the intersection of process design, data analysis, and people leadership, translating strategic quality goals into actionable plans that our teams can actually execute. When this role is done well, our operational efficiency improves, product defects plummet, and we sail through external audits. Get it wrong, and we're looking at costly recalls, regulatory fines, and a damaged reputation. The challenge is navigating complex international regulations and getting diverse, sometimes resistant, teams to adopt new ways of working. The reward, though, is seeing your strategic programmes genuinely transform how we operate and deliver tangible, measurable improvements across the business. View
Level 5 Lead Manufacturing Director The Lead Manufacturing Director is responsible for the end-to-end performance of a major product line or value stream. You'll make sure we hit our production targets, keep quality high, and manage costs effectively across several shifts. This role sits right at the heart of our factory floor, translating strategic goals into daily operational reality. You'll be the one making sure the plans from the Director of Manufacturing actually happen, day in, day out, for your specific product. When you get this right, our customers get their orders on time, our quality stays top-notch, and we keep our costs in check, which helps the company's bottom line. If things go wrong here, we're looking at missed shipments, unhappy customers, and wasted money – simple as that. The challenge? It's a constant balancing act between urgent customer demands, unexpected machine breakdowns, and keeping a large team motivated. The reward, though, is seeing a complex operation run smoothly because of your leadership, and knowing your product is out there making a difference. View
Level 5 Lead Manufacturing Engineer The Lead Manufacturing Engineer is here to design, build, and optimise our manufacturing processes and systems from the ground up, or sometimes, redesign them completely. You'll be the technical brain trust for complex production challenges, making sure our factory can actually produce what R&D dreams up, at scale and on budget. This role sits right at the heart of our Operations department, bridging the gap between product design and actual production, translating blueprints into tangible, high-quality products. When you get this right, our production lines run like clockwork, quality is consistent, and we hit our cost targets, allowing us to grow and innovate. Get it wrong, and we're looking at missed deadlines, spiralling costs, and unhappy customers. The challenge? You're often dealing with brand-new products or legacy systems that fight you every step of the way, and you'll need to balance engineering perfection with practical reality. The reward, though, is seeing your designs come to life, knowing you've built the backbone of our production capability, and mentoring the next generation of engineers. View
Level 5 Lead Office Services Assistant The Lead Office Services Assistant takes full ownership of the day-to-day operations for one of our office locations, or perhaps a large, complex floor within a bigger building. You'll make sure the physical space supports our teams, keeping things running smoothly so everyone can focus on their jobs. This role directly impacts employee productivity and overall workplace satisfaction; honestly, if the office isn't working, neither are our people. When you do this job well, people barely notice you're there because everything just works. The coffee's always on, the meeting rooms are ready, and any issues are sorted before anyone even thinks to complain. If it's not done well, you'll hear about it – quickly. Expect constant interruptions, complaints about everything from the temperature to the printer, and a general dip in morale. The real challenge here is balancing proactive planning with reactive problem-solving, all while keeping an eye on the budget. The reward? Creating a genuinely positive and productive environment where people actually enjoy coming to work. View
Level 5 Lead Operational Risk Director As our Lead Operational Risk Director, you'll be defining and running the operational risk programme for a key business unit—think something like our entire Supply Chain or Customer Service division. You're not just identifying risks; you're building the framework to manage them, making sure our operations can actually hit their targets without blowing up. You'll sit right between the big-picture risk strategy and the day-to-day grind of operations, translating what the board wants into practical steps for our teams. When you do this well, we avoid costly mistakes, keep our customers happy, and protect our reputation. When it's not done well, well, that's when we see major service disruptions, regulatory fines, or even worse, a hit to our bottom line. The tricky part is getting busy operational leaders to actually care about risk before something goes wrong. The reward, though, is seeing your work directly prevent major headaches and knowing you've made our operations genuinely more robust. View
Level 5 Lead Operations Analyst (International) The Lead Operations Analyst (International) is here to tackle our trickiest global operational data challenges. You'll be the technical brain behind major analytics projects, making sure our data insights actually drive better decisions across our international network. This role sits right at the heart of our global supply chain, turning raw data from warehouses and shipping lanes into clear strategies that hit our bottom line. When you get it right, we're talking about millions in cost savings or significantly faster delivery times. Get it wrong, and we could be facing massive stockouts or wasted inventory, which nobody wants. The real challenge? Untangling years of legacy systems and conflicting data sources to find the actual truth, then convincing experienced operators to trust your numbers over their gut feel. The reward, though, is seeing your analytical work directly transform how we run our business on a global scale—that's pretty powerful, frankly. View