The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Logistics Assistant / Junior Coordinator
1-2 yearsSkills to master
- Basic data entry, understanding shipping documents, learning Incoterms fundamentals, tracking shipments under supervision.
You're ready to move on when
- Consistently accurate data entry and document preparation.
- Can independently track and report on routine shipments.
- Demonstrates a proactive attitude in learning new processes and regulations.
- Reliably meets deadlines for assigned tasks.
- 2
Warehouse & Distribution Associate (with international exposure)
2-3 yearsSkills to master
- Understanding warehouse operations, inventory management, preparing goods for shipment, basic export packing requirements, loading/unloading processes.
You're ready to move on when
- Deep understanding of physical logistics and goods flow.
- Experience with export packing and labelling standards.
- Can identify potential issues with cargo readiness for international transport.
- Strong organisational skills in a physical environment.
- 3
Customer Service Representative (with logistics focus)
2-4 yearsSkills to master
- Managing customer expectations, understanding order-to-delivery processes, resolving delivery issues, communicating effectively with internal teams and external partners.
You're ready to move on when
- Excellent problem-solving skills for delivery exceptions.
- Strong communication skills, both written and verbal.
- Good understanding of customer needs and service level agreements.
- Ability to navigate internal systems to find order and shipment information.