How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Open Awards has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Open Awards awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Open Awards.
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These are the units Open Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Open Awards. It does the teaching and the mapping. Open Awards sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
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The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.
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What each unit actually teaches you to do
Business Communication Real unit · Open Awards
What you'll be able to do
- Communicate formally in writing, using appropriate language and structure
- Communicate effectively by telephone, using appropriate tone and etiquette
- Take part in a meeting, contributing appropriately and respectfully
Communicating and Collaborating Online Real unit · Open Awards
What you'll be able to do
- Communicate socially and professionally using technology, demonstrating appropriate online behaviour
- Communicate effectively in a business context using email, adhering to professional standards
- Communicate and collaborate using online meeting technology, participating effectively in virtual meetings
- Communicate and collaborate using digital networks, sharing information appropriately and securely
- Understand the use of blogs as a communication tool, recognising their potential benefits and drawbacks
Develop Effective Working Relationships with Colleagues in Logistics Operations Real unit · Open Awards
What you'll be able to do
- Develop effective working relationships with colleagues in logistics operations
- Develop effective working relationships with colleagues in logistics operations
Developing Resilience Skills Real unit · Open Awards
What you'll be able to do
- Understand the meaning of resilience and its impact on individuals and organisations
- Understand the factors that affect an individual's resilience in the workplace
- Understand strategies for developing an individual's resilience in the workplace
- Develop resilience skills to manage challenges and setbacks effectively
Digital Career Development Real unit · Open Awards
What you'll be able to do
- Promote a digital reputation and online identity
- Use social media and the internet to search and prepare applications for voluntary and paid employment
- Use social media to build professional networks
- Use technology to facilitate personal and professional learning and career progression
- Take part in online/phone interviews
Effective Teamwork and Leadership Skills Real unit · Open Awards
What you'll be able to do
- Understand the factors that contribute to effective team working.
- Understand the skills and characteristics involved in being an effective leader.
- Understand the relationship between a team leader and team member.
- Work effectively in a team activity.
- Lead a team activity effectively.
- Use effective team leader skills.
Introduction to Exporting within Supply Chain Logistics Real unit · Open Awards
What you'll be able to do
- Understand the principles of exporting within supply chain logistics.
- Understand the requirements for exporting within supply chain logistics.
Introduction to Modes of Transportation in the Logistics Operations Real unit · Open Awards
What you'll be able to do
- Understand the role that shipping transport plays in logistics operations.
- Understand the role that air transport plays in logistics operations.
- Understand the role that road transport plays in logistics operations.
Introduction to Trade Associations, Organisations and Regulating Bodies Real unit · Open Awards
What you'll be able to do
- Understand the role of trade associations within supply chain logistics.
- Understand the role of organisations within supply chain logistics.
- Understand the role of regulatory bodies within supply chain logistics.
Manage own Performance in a Logistics Environment Real unit · Open Awards
What you'll be able to do
- Understand how to plan work and be accountable to others
- Understand how to behave in a way that supports effective working
- Plan and be responsible for own work, supported by others
- Support effective working
Safety and Wellbeing in a Digital Environment Real unit · Open Awards
What you'll be able to do
- Understand how to protect a range of devices and data in a digital environment.
- Understand how to protect own devices and personal data in a digital environment.
- Protect own devices and personal data in a digital environment.
- Protect organisational data and transactions in a digital environment.
- Use visual display screen equipment in line with health and safety legislation and procedures.
- Understand how to manage own digital wellbeing.
Sustainability in Logistics and Supply Chain Operations Real unit · Open Awards
What you'll be able to do
- Understand the environmental impact of logistics operations, identifying key areas of concern
- Understand forms of environmentally friendly and sustainable types of transport used in logistics and transport operations, evaluating their advantages and disadvantages
- Understand how effective route planning can reduce the environmental impact of logistics operations, considering factors such as fuel consumption and emissions
Technology and Automation in Supply Chain Logistics Real unit · Open Awards
What you'll be able to do
- Understand the role of robotics and automation in supply chain logistics operations.
- Understand the new generation of technologies that could feature in supply chain logistic operations in the future.
- Understand the role of e-fulfilment in supply chain logistic operations.
Understand Freight Forwarding in Conjunction with International Supply Chain Logistics Real unit · Open Awards
What you'll be able to do
- Understand the role of freight forwarding within international supply chain logistics.
- Understand the aspects of freight forwarding within international supply chain logistics.
- Understand the characteristics of related transport modes in freight forwarding.
- Understand the roles involved in freight forwarding.
- Understand freight rates within international supply chain logistics.
Understand How to Obtain Relevant Information on Collection of Cargo Real unit · Open Awards
What you'll be able to do
- Understand how to obtain relevant information on the collection of cargo, including documentation and procedures
- Understand the importance of accurate and timely information when collecting cargo
- Identify potential problems that may arise when obtaining information on the collection of cargo
- Understand how to deal with problems effectively when obtaining information on the collection of cargo
Understand How to Obtain Relevant Information on the Delivery of Cargo Real unit · Open Awards
What you'll be able to do
- Understand how to obtain information on the delivery of cargo.
- Understand how to identify problems when obtaining information on the delivery of cargo.
- Understand how to deal with problems when obtaining information on the delivery of cargo.
Understand How to Organise and Prepare Documentation for a Supply Chain Logistics Customer Real unit · Open Awards
What you'll be able to do
- Understand how to organise documentation for a supply chain logistics customer.
- Understand how to prepare documentation for a supply chain logistics customer.
Understand Importing within Supply Chain Logistics Real unit · Open Awards
What you'll be able to do
- Understand the principles of importing within supply chain logistics
- Understand the requirements for importing within supply chain logistics
- Understand the processes involved in importing within supply chain logistics
Understand Key Terms for Supply Chain Logistics Real unit · Open Awards
What you'll be able to do
- Understand key terminology used in supply chain logistics, including definitions and applications
- Understand the importance of using correct terminology in supply chain logistics communications
- Understand how different key terms relate to each other within the supply chain logistics context
Understand how to Obtain Information Required for the Movement of Goods Real unit · Open Awards
What you'll be able to do
- Understand how to obtain information required in the movement of goods
Understand the Provision of Customer Service Within a Logistics Environment Real unit · Open Awards
What you'll be able to do
- Understand the principles of providing customer service within a logistics environment.
- Understand the requirements for providing customer service within a logistics environment.
Understanding how to Process Supply Chain Logistics Documentation on behalf of Customs and Excise Authorities Real unit · Open Awards
What you'll be able to do
- Understand how to identify the supply chain logistics documents required for Customs and Excise import and export activity
- Understand how to process supply chain logistics documentation on behalf of Customs and Excise authorities
- Understand how to identify problems when processing supply chain logistics, Customs and Excise documentation for imports and exports
- Understand procedures for resolving problems when processing supply chain logistics, Customs and Excise documentation for imports and exports
Warehouse Operations within Supply Chain Logistics Real unit · Open Awards
What you'll be able to do
- Understand the role of warehousing within supply chain logistics operations
- Understand the types of equipment used in warehouse operations
- Understand the importance of health and safety processes in warehouse operations
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Complete Import Procedures and Requirements
- Standard
Complete export procedures and requirements
- Standard
Select and recommend methods for transporting goods
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 1 record
- 1 record
- 2 records
- 1 record
- 1 record
Showing 6 roles, drawn from 65 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Associate Warehouse Coordinator
This role can lead to senior warehouse coordinator work, and on to warehouse supervisor or warehouse and logistics manager roles.
See the whole journeyThe credits, and who awards them
Level 2 credits are regulated, and they are awarded by Open Awards rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Business CommunicationCommunicating and Collaborating OnlineDevelop Effective Working Relationships with Colleagues in Logistics OperationsDeveloping Resilience SkillsDigital Career DevelopmentEffective Teamwork and Leadership SkillsIntroduction to Exporting within Supply Chain LogisticsIntroduction to Modes of Transportation in the Logistics Operations
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Practical Builder · your make-it-real tutor Illustration - Draft the real one Create
You do “Understand How to Organise and Prepare Documentation for a Supply Chain Logistics Customer” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
- Lead it Apply
“Effective Teamwork and Leadership Skills” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Complete Import Procedures and Requirements
- Complete export procedures and requirements
- Select and recommend methods for transporting goods
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Business Communication, one of this qualification's own units.
Applied to your work in any of these jobs
Learners will develop skills to communicate effectively in business contexts through formal writing, telephone communication, and participation in meetings. The unit emphasises correct grammar, appropriate tone, and professional interaction.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for Open Awards Level 2 Diploma in International Supply Chain Logistics (RQF)
23 units in this credential, in the order it lists them, awarded by Open Awards.
- Business Communication
- Communicating and Collaborating Online
- Develop Effective Working Relationships with Colleagues in Logistics Operations
- Developing Resilience Skills
- Digital Career Development
- Effective Teamwork and Leadership Skills
and 17 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.