Open Awards · RQF Level 2
Open Awards Level 2 Certificate in International Supply Chain Logistics
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Total credits18
- Guided learning140 hours
- Units in this qualification24
Awarded by Open Awards · on the Ofqual register
Start here
See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
Home Who We Are Choosing Open Awards Our Mission, Vision and Values Meet the Team Job Vacancies Cyber Essentials Plus Quality and Standards Advisor What We Offer What We Offer Adult Social Care Certificate Regulated Qualifications Apprenticeship Assessments Access to HE Functional Skills Essential Digital Skills Skills Passport Badge of Excellence Quality Endorsed Units Meeting Room and Assessment Space Hire Qualification Development NHS England Functional Skills Assessments Micro-credentials Remote Invigilation What's New? Training and Events Centres Become a provider Awarding of Results - Summer 2026 Administration Procedures Policies and Procedures Funding for Ofqual Qualifications Pricing Information FAQs Learners For Learners Replacement Documents FAQs Contact Us
These are the units Open Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Business CommunicationReal unit · Open Awards
What you'll be able to do
- Communicate formally in writing, using appropriate language and structure
- Communicate effectively by telephone, using appropriate tone and etiquette
- Take part in a meeting, contributing appropriately and respectfully
Communicating and Collaborating OnlineReal unit · Open Awards
What you'll be able to do
- Communicate socially and professionally using technology, demonstrating appropriate online behaviour
- Communicate effectively in a business context using email, adhering to professional standards
- Communicate and collaborate using online meeting technology, participating effectively in virtual meetings
- Communicate and collaborate using digital networks, sharing information appropriately and securely
- Understand the use of blogs as a communication tool, recognising their potential benefits and drawbacks
Develop Effective Working Relationships with Colleagues in Logistics OperationsReal unit · Open Awards
What you'll be able to do
- Develop effective working relationships with colleagues in logistics operations
- Develop effective working relationships with colleagues in logistics operations
Developing Resilience SkillsReal unit · Open Awards
What you'll be able to do
- Understand the meaning of resilience and its impact on individuals and organisations
- Understand the factors that affect an individual's resilience in the workplace
- Understand strategies for developing an individual's resilience in the workplace
- Develop resilience skills to manage challenges and setbacks effectively
Digital Career DevelopmentReal unit · Open Awards
What you'll be able to do
- Promote a digital reputation and online identity
- Use social media and the internet to search and prepare applications for voluntary and paid employment
- Use social media to build professional networks
- Use technology to facilitate personal and professional learning and career progression
- Take part in online/phone interviews
Effective Teamwork and Leadership SkillsReal unit · Open Awards
What you'll be able to do
- Understand the factors that contribute to effective team working.
- Understand the skills and characteristics involved in being an effective leader.
- Understand the relationship between a team leader and team member.
- Work effectively in a team activity.
- Lead a team activity effectively.
- Use effective team leader skills.
Introduction to Exporting within Supply Chain LogisticsReal unit · Open Awards
What you'll be able to do
- Understand the principles of exporting within supply chain logistics.
- Understand the requirements for exporting within supply chain logistics.
Introduction to Modes of Transportation in the Logistics OperationsReal unit · Open Awards
What you'll be able to do
- Understand the role that shipping transport plays in logistics operations.
- Understand the role that air transport plays in logistics operations.
- Understand the role that road transport plays in logistics operations.
Introduction to Trade Associations, Organisations and Regulating BodiesReal unit · Open Awards
What you'll be able to do
- Understand the role of trade associations within supply chain logistics.
- Understand the role of organisations within supply chain logistics.
- Understand the role of regulatory bodies within supply chain logistics.
Manage own Performance in a Logistics EnvironmentReal unit · Open Awards
What you'll be able to do
- Understand how to plan work and be accountable to others
- Understand how to behave in a way that supports effective working
- Plan and be responsible for own work, supported by others
- Support effective working
Safety and Wellbeing in a Digital EnvironmentReal unit · Open Awards
What you'll be able to do
- Understand how to protect a range of devices and data in a digital environment.
- Understand how to protect own devices and personal data in a digital environment.
- Protect own devices and personal data in a digital environment.
- Protect organisational data and transactions in a digital environment.
- Use visual display screen equipment in line with health and safety legislation and procedures.
- Understand how to manage own digital wellbeing.
Sustainability in Logistics and Supply Chain OperationsReal unit · Open Awards
What you'll be able to do
- Understand the environmental impact of logistics operations, identifying key areas of concern
- Understand forms of environmentally friendly and sustainable types of transport used in logistics and transport operations, evaluating their advantages and disadvantages
- Understand how effective route planning can reduce the environmental impact of logistics operations, considering factors such as fuel consumption and emissions
Technology and Automation in Supply Chain LogisticsReal unit · Open Awards
What you'll be able to do
- Understand the role of robotics and automation in supply chain logistics operations.
- Understand the new generation of technologies that could feature in supply chain logistic operations in the future.
- Understand the role of e-fulfilment in supply chain logistic operations.
Understand Freight Forwarding in Conjunction with International Supply Chain LogisticsReal unit · Open Awards
What you'll be able to do
- Understand the role of freight forwarding within international supply chain logistics.
- Understand the aspects of freight forwarding within international supply chain logistics.
- Understand the characteristics of related transport modes in freight forwarding.
- Understand the roles involved in freight forwarding.
- Understand freight rates within international supply chain logistics.
Understand How to Obtain Relevant Information on Collection of CargoReal unit · Open Awards
What you'll be able to do
- Understand how to obtain relevant information on the collection of cargo, including documentation and procedures
- Understand the importance of accurate and timely information when collecting cargo
- Identify potential problems that may arise when obtaining information on the collection of cargo
- Understand how to deal with problems effectively when obtaining information on the collection of cargo
Understand How to Obtain Relevant Information on the Delivery of CargoReal unit · Open Awards
What you'll be able to do
- Understand how to obtain information on the delivery of cargo.
- Understand how to identify problems when obtaining information on the delivery of cargo.
- Understand how to deal with problems when obtaining information on the delivery of cargo.
Understand How to Organise and Prepare Documentation for a Supply Chain Logistics CustomerReal unit · Open Awards
What you'll be able to do
- Understand how to organise documentation for a supply chain logistics customer.
- Understand how to prepare documentation for a supply chain logistics customer.
Understand Importing within Supply Chain LogisticsReal unit · Open Awards
What you'll be able to do
- Understand the principles of importing within supply chain logistics
- Understand the requirements for importing within supply chain logistics
- Understand the processes involved in importing within supply chain logistics
Understand Key Terms for Supply Chain LogisticsReal unit · Open Awards
What you'll be able to do
- Understand key terminology used in supply chain logistics, including definitions and applications
- Understand the importance of using correct terminology in supply chain logistics communications
- Understand how different key terms relate to each other within the supply chain logistics context
Understand how to Obtain Information Required for the Movement of GoodsReal unit · Open Awards
What you'll be able to do
- Understand how to obtain information required in the movement of goods
Understand the Provision of Customer Service Within a Logistics EnvironmentReal unit · Open Awards
What you'll be able to do
- Understand the principles of providing customer service within a logistics environment.
- Understand the requirements for providing customer service within a logistics environment.
Understanding how to Process Supply Chain Logistics Documentation on behalf of Customs and Excise AuthoritiesReal unit · Open Awards
What you'll be able to do
- Understand how to identify the supply chain logistics documents required for Customs and Excise import and export activity
- Understand how to process supply chain logistics documentation on behalf of Customs and Excise authorities
- Understand how to identify problems when processing supply chain logistics, Customs and Excise documentation for imports and exports
- Understand procedures for resolving problems when processing supply chain logistics, Customs and Excise documentation for imports and exports
Using and Managing Online InformationReal unit · Open Awards
What you'll be able to do
- Understand how to select information and resources to meet personal needs.
- Understand how to select information and resources to meet organisational needs.
- Understand how to gather search results to make an informed decision.
- Understand how to review search results to make an informed decision.
- Understand how to critically evaluate search results to make an informed decision.
- Understand how to gather search results to solve problems.
- Understand how to review search results to solve problems.
- Understand how to critically evaluate search results to solve problems.
- Understand how to store information safely and securely.
- Understand how to retrieve information safely and securely.
Warehouse Operations within Supply Chain LogisticsReal unit · Open Awards
What you'll be able to do
- Understand the role of warehousing within supply chain logistics operations
- Understand the types of equipment used in warehouse operations
- Understand the importance of health and safety processes in warehouse operations
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Complete Import Procedures and Requirements
- Complete export procedures and requirements
- Select and recommend methods for transporting goods
Where this can lead
Warehouse Operations Associate
Your journey starts here, learning the fundamentals. Where you go next is really up to you and how much you want to learn and grow. We're here to support you every step of the way, whether you want to lead teams or become a technical specialist. It's an exciting industry with loads of opportunity, honestly.
See the whole journey →Showing 6 roles, drawn from 135 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
Learners will develop effective business communication skills in writing, telephone use, and meetings. The unit covers formal written communication, professional telephone etiquette, and constructive participation in meetings.
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for Open Awards Level 2 Certificate in International Supply Chain Logistics
24 units in this credential, in the order it lists them, awarded by Open Awards.
- Business Communication
- Communicating and Collaborating Online
- Develop Effective Working Relationships with Colleagues in Logistics Operations
- Developing Resilience Skills
- Digital Career Development
- Effective Teamwork and Leadership Skills
and 18 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.