The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Junior Automation Analyst/Developer
1-2 yearsSkills to master
- Basic bot development (UiPath/AA), process mapping, basic SQL queries, understanding of exception handling.
You're ready to move on when
- Consistently delivers simple automations on time and with minimal errors.
- Can independently troubleshoot common bot failures.
- Clearly documents their work and asks good clarifying questions.
- 2
Technical Support Engineer (with automation interest)
2-3 yearsSkills to master
- Understanding of system integrations, scripting for troubleshooting, identifying repetitive manual tasks suitable for automation.
You're ready to move on when
- Successfully automated parts of their own support workflow.
- Demonstrates a keen interest in process improvement and efficiency.
- Has a good grasp of our core enterprise systems and their pain points.
- 3
Business Analyst (with technical aptitude)
2-4 yearsSkills to master
- Deep process analysis, requirements gathering, translating business needs into technical specifications, stakeholder communication.
You're ready to move on when
- Has successfully identified and scoped several automation opportunities.
- Can clearly articulate the business value of automation projects.
- Understands the technical feasibility of proposed solutions.