The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Mid-Level Automation Engineer
2-3 yearsSkills to master
- Independently building and testing moderately complex automations, taking ownership of routine processes, identifying basic issues and proposing solutions. Getting really good at one core RPA platform.
You're ready to move on when
- Consistently delivers stable automations with minimal supervision.
- Proactively identifies and resolves bot failures.
- Receives positive feedback from Operations teams on delivered solutions.
- Can clearly articulate the business value of their automations.
- 2
Process Analyst with Automation Experience
3-4 yearsSkills to master
- Deep understanding of business processes, strong analytical skills to identify bottlenecks, experience with process mapping tools, and a basic grasp of automation capabilities (what's possible).
You're ready to move on when
- Has successfully mapped and analysed several complex operational processes.
- Has identified multiple viable automation opportunities and built strong business cases for them.
- Can bridge the gap between business needs and technical possibilities.
- Has some hands-on experience with low-code automation or scripting.
- 3
Software Developer (with Operations focus)
3-5 yearsSkills to master
- Strong programming skills (e.g., Python, C#), experience with API integrations, understanding of software development lifecycle (SDLC), and a growing interest in how software can improve business operations.
You're ready to move on when
- Has built and deployed robust software solutions, ideally for internal business users.
- Demonstrates an understanding of data models and system architecture.
- Can pick up new platforms and tools quickly.
- Shows a keen interest in process optimisation and efficiency.