The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
From Manager, Operations Digital Transformation (L5)
3-5 years at L5Skills to master
- Expanding scope from managing a portfolio of projects to owning an entire global capability. Developing board-level communication and influence. Taking on full P&L responsibility and talent strategy for a larger team.
You're ready to move on when
- Successfully delivered multiple complex, multi-country transformation programmes with significant ROI.
- Built and led a high-performing team of managers and specialists (10-25+ people).
- Demonstrated ability to influence senior executives and shape strategic discussions.
- Proactively identified and championed new transformation opportunities that align with business strategy.
- 2
From Head of a Specific Operations Function (e.g., Head of Global Supply Chain, Head of Manufacturing Excellence)
5-7 years in a functional head roleSkills to master
- Broadening from functional expertise to enterprise-wide digital transformation. Developing deep knowledge of cross-functional processes and technologies beyond their core domain. Shifting from operational execution to strategic transformation leadership.
You're ready to move on when
- Successfully led significant digital initiatives within their functional area, demonstrating strong technical and change management skills.
- Proven ability to manage large operational budgets and deliver efficiency gains.
- Strong understanding of the interdependencies between their function and other parts of the business.
- Demonstrated capability to lead and inspire large teams and drive cultural change.
- 3
From Senior IT Business Partner for Operations or IT Director, Enterprise Applications
4-6 years in a senior IT leadership roleSkills to master
- Deepening operational domain knowledge and business acumen. Shifting from technology delivery to business-led transformation strategy. Developing stronger P&L ownership and commercial negotiation skills for operational outcomes.
You're ready to move on when
- Successfully delivered major enterprise application implementations (e.g., ERP, SCM) for operations.
- Strong understanding of operational challenges and how technology can solve them.
- Proven ability to manage large IT budgets and complex vendor relationships.
- Demonstrated capability to bridge the gap between IT and business, driving collaborative outcomes.