The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
Total Recordable Incident Rate (TRIR) Reduction
Lowering the number of work-related injuries or illnesses that require medical treatment beyond first aid, result in lost time, restricted work, or transfer to another job.
Target · Achieve a 10-15% year-on-year reduction across managed sites/business unit.If last year's TRIR was 2.5, your target for this year would be 2.125-2.25. This means fewer people getting hurt, which is the main goal, let's be honest.
Near Miss & Good Catch Reporting Rate
Increasing the number of voluntarily reported incidents that didn't result in injury or property damage, and proactive hazard identifications.
Target · Increase reporting by 20-30% annually, especially for high-potential incidents.If we had 100 near misses reported last quarter, you'd aim for 120-130 this quarter. It sounds counter-intuitive to want more 'incidents', but it shows people feel safe reporting, which is how we learn and prevent bigger issues.
Corrective Action Closure Rate & Timeliness
Ensuring that identified hazards and incident investigation findings are addressed and closed out promptly.
Target · Maintain a 95% closure rate for corrective actions within the agreed-upon timeframe (typically 30-60 days).If an audit flags 10 issues, 9.5 of them need to be sorted and signed off within the deadline. No one wants to see the same problems pop up again and again.
Safety Audit & Inspection Compliance
The percentage of scheduled safety audits, inspections, and JHA reviews that are completed on time and to a high standard.
Target · Achieve 98% completion rate for all planned safety checks and reviews.If your team has 50 weekly inspections planned, you'd expect 49 of them to be done properly. It's about making sure the basics are covered consistently.
Leadership Engagement & Buy-in
How effectively you influence Operations leadership to prioritise safety, allocate resources, and champion safety initiatives.
- Operations leaders proactively seek your input on new projects or process changes. They champion safety in their team meetings, not just yours. Budget requests for safety improvements are approved with minimal pushback. You're seen as a strategic partner, not just the 'safety cop'.
Quality of Incident Investigations
The depth and thoroughness of root cause analyses, leading to effective and sustainable corrective actions, rather than just quick fixes.
- Investigations consistently identify systemic issues, not just individual blame. Corrective actions are robust and prevent recurrence across multiple sites. You're leading the TapRooT investigations, and your team's reports are clear, actionable, and stand up to scrutiny from external auditors or legal teams.
Team Development & Mentorship
Your ability to grow and develop your direct reports, building a stronger, more capable H&S team.
- Your direct reports are taking on more complex tasks and leading their own initiatives. They're asking for your guidance on tricky situations, and you're seeing them apply the coaching you've given. You've got a clear development plan for each of them, and you're actually working through it.
Proactive Risk Management
Moving from reactive incident response to identifying and mitigating risks before they become problems.
- You're regularly updating and improving our risk registers. You're leading Management of Change (MOC) reviews for significant operational shifts. Your team is conducting more Job Hazard Analyses (JHAs) on new or high-risk tasks. You're presenting data-driven insights on potential future risks to leadership.