UK

United Kingdom · Operations · Director/VP (16-20 years)

Director of Food Safety & Quality

Here is the whole job, in plain words. What it is, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

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  • Experience bandDirector/VP (16-20 years)
  • Direct reports25-100+ reports
  • Reports toVP of Operations or Chief Operations Officer (COO)
  • UK framework levelUsually a director, accountable for a division and its numbers

Also advertised as Head of Food Safety Operations · VP, Quality Assurance (Operations) · Group Food Safety Lead

Built on 43,079 real UK job descriptions we analysed · grounded in qualifications employers recognise

Two short quizzes about you

1From this job to a course

The qualifications matched to this job

GQA Level 5 Diploma in the Practice of Process Safety Management GQA Qualifications Limited · Level 5 · covers 1 of 10 standards
FDQ Level 2 Certificate for Proficiency in Food Industry Skills FDQ Limited · Level 2 · covers 4 of 10 standards
FDQ Level 3 Certificate for Proficiency in Food Industry Skills FDQ Limited · Level 3 · covers 3 of 10 standards
FDQ Level 2 Diploma for Proficiency in Food Industry Skills FDQ Limited · Level 2 · covers 3 of 10 standards
FDQ Level 3 Diploma for Proficiency in Meat and Poultry Industry Skills FDQ Limited · Level 3 · covers 3 of 10 standards
FDQ Level 3 Certificate For Proficiency in Fish and Shellfish Industry Skills FDQ Limited · Level 3 · covers 3 of 10 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Understand how to comply with the relevant Regulations, Industry Standards and Management Requirements for Process Safety GQA Level 5 Diploma in the Practice of Process Safety Management
Understand how to maintain workplace food safety standards in operations FDQ Level 2 Certificate for Proficiency in Food Industry Skills
Carry out quality audits in food operations FDQ Level 3 Certificate for Proficiency in Food Industry Skills
Contribute to continuous improvement of food safety in operations FDQ Level 3 Diploma for Proficiency in Meat and Poultry Industry Skills

The future skills this job leans on

AI Fluency working with AI as a thinking partner
Data Fluency turning numbers into a decision
AI Governance Fluency using AI responsibly
Automation Fluency building AI into how work runs
Sustainability Fluency building care for people and planet into the work
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Your Plan Illustration

Built for Director of Food Safety & Quality

4 units that map to this job, from the qualifications that cover it.

  1. Understand how to comply with the relevant Regulations, Industry Standards and Management Requirements for Process Safety GQA Qualifications Limited · covers 1 of 10 standards Level 5
  2. Understand how to maintain workplace food safety standards in operations FDQ Limited · covers 4 of 10 standards Level 2
  3. Carry out quality audits in food operations FDQ Limited · covers 3 of 10 standards Level 3
  4. Contribute to continuous improvement of food safety in operations FDQ Limited · covers 3 of 10 standards Level 3
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as a Director of Food Safety & Quality?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

  • AI-Driven Predictive Risk Modelling
  • Advanced Supply Chain Digitalisation & Traceability
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your Director of Food Safety & Quality plan as you set up, starting with a Future Fluency module on using AI in your job. No card.

Your first Future Fluency module is free. After that, your AI tutor is £70 a month.

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3What this role really is

This role covers food safety and quality across a whole business unit, working across multiple sites. It means setting the strategy that keeps every product safe and compliant, and makes sure it meets customer standards.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

QMS (Quality Management System) - e.g., SafetyChain, TraceGains Strategic

Leading the selection, implementation, and integration of enterprise-wide QMS platforms, defining data governance, and driving adoption across multiple sites to ensure a single source of truth for quality data.

ERP/MRP System (QM Module) - e.g., SAP S/4HANA, Oracle NetSuite Architect

Designing the quality management workflows within the ERP, ensuring seamless integration of food safety data (e.g., lot tracing, holds) with production and inventory, and defining data integrity standards for enterprise-wide traceability.

Environmental Monitoring Software - e.g., Neogen Analytics, EnviroMap Strategic

Setting enterprise standards for environmental monitoring programmes, justifying investment in automated monitoring technologies, and using data to inform strategic pathogen control decisions across all facilities.

Compliance & Audit Software - e.g., Safefood 360°, iAuditor Strategic

Managing multi-site audit programmes, ensuring audit-readiness across the business unit, and leveraging platform data for board-level risk reporting and GRC (Governance, Risk, and Compliance) integration.

Data Visualization - e.g., Tableau, Power BI Strategic

Defining key food safety and quality KPIs for executive and board dashboards, presenting complex trend analysis, and using visualisations to drive strategic decision-making and communicate performance across the organisation.

Collaboration & Document Control - e.g., MS SharePoint, MasterControl Architect

Designing the entire information architecture for the quality and food safety function, ensuring robust document control, version management, and audit-readiness for all critical documentation across the enterprise.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
Strategic Policy & System Design N/A N/A Defines enterprise-wide food safety and quality policies, designs the overarching QMS structure, and sets strategic direction for all sites. Consults with COO/Board on major strategic shifts.
Budget & Investment N/A N/A Owns and manages the entire business unit's Food Safety & Quality budget (£2M-£10M+), approving significant capital expenditures for technology, equipment, and training.
Crisis Response & Recalls N/A N/A Leads and has final authority over all product hold and recall decisions for the business unit, directing cross-functional teams and managing external communications with regulators and the public.
Team Leadership & Organisational Design N/A N/A Defines the organisational structure for the Food Safety & Quality function across all sites, makes all hiring and firing decisions for direct reports (managers), and sets performance objectives for the entire team.

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Cost of Poor Quality (COPQ) Reduction
This includes all costs associated with defects, rework, waste, customer complaints, and potential recalls.
Target · Reduce COPQ by 10-15% year-on-year across the business unit.

If last year's COPQ was £5M, you'd aim to bring it down to £4.25M-£4.5M this year through strategic improvements.

Safety-Related Customer Complaint Rate
The number of complaints directly related to product safety (e.g., foreign material, illness) per million units sold.
Target · Maintain <0.5 safety complaints per million units sold, with a 20% reduction in repeat issues.

If we sold 20 million units last quarter and had 8 safety complaints, your team would be deep-diving those 8 to prevent recurrence.

GFSI Audit Scores & Compliance
Overall average scores and major non-conformances across all sites for our chosen GFSI schemes (e.g., BRCGS, FSSC 22000).
Target · Achieve and maintain an average 'AA' grade (or equivalent) across all certified sites, with zero critical non-conformances.

Ensuring our 10 production sites consistently hit 'AA' grades, avoiding any 'B's or 'C's, and certainly no 'D's.

Mock Recall Efficacy & Speed
The ability to trace 100% of a simulated affected product lot within a defined timeframe, from finished product back to raw materials.
Target · Achieve 100% traceability within 1 hour for all mock recalls, across all product lines and sites.

Successfully tracing a specific batch of product, including packaging and raw material suppliers, within 45 minutes during a surprise drill.

Strategic Risk Mitigation & Proactivity
How effectively you identify emerging risks (regulatory, supply chain, environmental) and implement preventative measures before they become crises.
  • Regularly presents proactive risk assessments to the Board Audit Committee
  • successfully implements new programmes in anticipation of regulatory changes
  • zero major recalls due to unforeseen systemic issues
  • recognised as a thought leader in industry forums.
Organisational Influence & Leadership
Your ability to build a strong food safety culture, gain buy-in from senior leadership, and effectively lead and develop your multi-site team.
  • Food safety KPIs are integrated into site manager performance reviews
  • high engagement and low turnover within the Food Safety & Quality team
  • frequently sought out by other VPs for advice on quality-related matters
  • successful adoption of new company-wide food safety policies.
Effective Crisis Management
The calm, clear, and effective leadership shown during actual or simulated food safety incidents (e.g., product holds, recalls, regulatory inspections).
  • Clear, concise communication during incidents
  • swift and accurate decision-making that minimises impact
  • positive feedback from regulatory bodies post-incident
  • post-incident reviews identify clear lessons learned and robust preventative actions.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Protecting the Consumer & Brand

You'll feel a deep sense of purpose in knowing your work directly prevents harm and safeguards the reputation of a major food producer. This manifests in your relentless pursuit of excellence and your willingness to challenge the status quo.

Successfully implementing a new pathogen control programme that demonstrably reduces contamination risks across all sites, knowing you've made millions of meals safer.

Strategic Impact & Leadership

You thrive on setting the direction for an entire function, building high-performing teams, and seeing your strategic initiatives transform the business. You'll enjoy the challenge of influencing senior leaders and driving organisational change.

Designing and rolling out a new enterprise-wide Quality Management System that streamlines processes and improves data visibility for every plant.

Solving Complex, High-Stakes Problems

You're energised by the intellectual challenge of dissecting complex food safety issues, understanding their root causes, and developing robust, scalable solutions. The higher the stakes, the more engaged you are.

Leading the investigation and resolution of a multi-site supplier quality issue, preventing a potential recall and securing future supply.

What frustrates people
  • Resistance to necessary investments in equipment or training, despite clear risk assessments.
  • The sheer volume of regulatory and audit-related documentation, which can feel like death by a thousand paper cuts.
  • Managing underperforming team members or navigating complex HR issues across different locations.
  • Dealing with external regulatory bodies during investigations, which can be incredibly stressful and time-consuming.
  • The constant need to justify your function's value to those who see it purely as a cost centre, rather than a critical business protector.
What this role does not give you
  • A predictable 9-to-5 schedule – crises don't respect office hours.
  • A role where you're always popular – you'll often have to make unpopular decisions for the greater good.
  • An environment free from external scrutiny – regulators and customers will always be watching.
  • A role where you can avoid confrontation – you'll need to challenge senior leaders and push back when necessary.

8Who you work with

This role directly shapes the operational excellence, brand reputation, and regulatory compliance of the entire business unit. Your decisions impact P&L by mitigating recall risks, optimising quality costs, and ensuring market access. You're essentially the ultimate insurance policy for our product integrity and consumer trust.

Inside the business
  • Chief Operations Officer (COO)
  • VP of Supply Chain
  • VP of Product Development
  • Head of Legal & Regulatory Affairs
  • Site General Managers
  • Commercial and Sales Directors
  • Board Audit Committee
Outside the business
  • Food Standards Agency (FSA) and other regulatory bodies
  • GFSI Scheme Owners (e.g., BRCGS, SQF)
  • Major Retail Customers (e.g., Tesco, Sainsbury's)
  • External Auditors and Certification Bodies
  • Key Strategic Suppliers
  • Industry Associations

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • Proven track record of 15+ years in food safety and quality leadership roles within complex, multi-site food manufacturing or processing environments.
  • Demonstrable experience in successfully leading and managing significant food safety incidents or product recalls, including regulatory liaison.
  • Extensive experience in implementing and maintaining GFSI-recognised standards (e.g., BRCGS, SQF, FSSC 22000) at a strategic, multi-site level.
  • Strong leadership experience, including managing managers and developing high-performing teams across different locations.
  • A deep understanding of food microbiology, processing technologies, and relevant national and international food safety legislation.

10What to practise next

Where the job is going, and what to do about it starting this week.

Advanced Data Governance for Food Safety

With more digital data comes the need for robust governance. Ensuring data quality, integrity, and accessibility for regulatory compliance, audit defence, and strategic decision-making is paramount. Poor data governance can undermine even the best QMS.

Data Quality Frameworks · Data Stewardship & Ownership · Data Lifecycle Management · Audit Trail & Immutability

  • This quarter: Work with IT and Legal to understand current company-wide data governance policies.
  • Next 6 months: Develop a specific data governance framework for food safety and quality data, aligning with enterprise standards.
  • Month 9-12: Implement a data quality improvement programme within the QMS, focusing on critical data points.
  • Ongoing: Regularly review and update data governance policies to reflect new technologies and regulatory requirements.

Quick win: Conduct an audit of one critical data set (e.g., CCP monitoring logs) to identify and rectify data quality issues, demonstrating the immediate value of governance.

ESG Reporting & Food Safety Integration

Environmental, Social, and Governance (ESG) factors are increasingly important to investors and consumers. Food safety, ethical sourcing, and sustainable practices are intertwined. You'll need to integrate food safety performance into broader ESG reporting and strategy.

ESG Frameworks (e.g., GRI, SASB) · Sustainable Sourcing & Supplier Ethics · Food Waste Reduction & Safety · Social Impact of Food Safety

  • This quarter: Partner with the Corporate Social Responsibility (CSR) or Sustainability team to understand current ESG reporting.
  • Next 6 months: Identify key food safety metrics that can be integrated into our ESG reports and develop a plan for data collection.
  • Month 9-12: Lead an initiative to link supplier food safety performance with broader sustainable sourcing goals.
  • Ongoing: Communicate the value of food safety as a core component of our company's overall ESG strategy to internal and external stakeholders.

Quick win: Ensure all food safety audit findings related to environmental impact (e.g., waste, water usage) are shared with the sustainability team for integrated action.

11Staying current once you are in

What people here do to keep up
  • Regularly attend and present at leading food safety and quality conferences (e.g., GFSI Conference, Food Safety Summit) to stay abreast of industry trends and network with peers.
  • Participate in industry working groups or committees focused on developing new food safety standards or best practices.
  • Undertake executive leadership training programmes focused on change management, strategic influence, and crisis communication.
  • Engage in continuous learning on emerging technologies like AI, blockchain, and IoT as they apply to food safety and supply chain transparency.
  • Mentor junior and mid-level food safety professionals, contributing to the development of the next generation of leaders.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

AI-Driven Predictive Risk Modelling

Traditional risk assessment is often reactive. AI and advanced analytics can now process vast datasets (sensor data, environmental monitoring, supplier performance, social media sentiment) to predict potential food safety issues before they escalate, shifting from reactive to truly proactive defence.

  • Machine Learning for Anomaly Detection
  • Predictive Maintenance for Critical Equipment
  • Supply Chain Risk Scoring
  • Natural Language Processing (NLP) for Complaint Analysis

Advanced Supply Chain Digitalisation & Traceability

Consumers and regulators demand greater transparency. Blockchain and advanced IoT solutions are making end-to-end, immutable traceability a reality, moving beyond paper trails to real-time, granular data from farm to shelf. This is critical for rapid recall response and preventing food fraud.

  • Blockchain for Supply Chain Transparency
  • IoT Sensors for Real-time Monitoring
  • Digital Twin of the Supply Chain
  • Interoperability Standards

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • GFSI Scheme Mastery (Enterprise Implementation)
  • Advanced HACCP & HARPC Plan Development & Validation
  • Enterprise Risk Management (Food Safety Specific)
  • Crisis Management & Business Continuity Planning
  • Supplier Quality Assurance (Strategic)
  • Food Microbiology & Sanitation Principles

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Senior Food Safety Operations Manager (L5) at a large, complex site

    3-5 years in the L5 role

    Skills to master

    • Mastering full P&L ownership for a significant facility, leading major GFSI audits, building and developing a strong plant-level team, and effectively influencing site leadership on strategic food safety investments.

    You're ready to move on when

    • Consistent achievement of 'AA' or equivalent GFSI audit grades for their site.
    • Successful leadership of at least one major product hold or recall incident.
    • Demonstrable reduction in Cost of Poor Quality (COPQ) at their facility.
    • Positive feedback from direct reports and cross-functional peers on leadership and influence.
  2. 2

    Regional Food Safety & Quality Lead for a smaller multi-site organisation

    4-6 years in a regional leadership role

    Skills to master

    • Developing and harmonising food safety programmes across multiple, potentially diverse, sites. Managing a distributed team. Navigating different regulatory environments within a region. Presenting consolidated performance to executive leadership.

    You're ready to move on when

    • Successful implementation of a new QMS or food safety programme across multiple sites.
    • Demonstrated ability to manage and develop a team of site-level Food Safety Managers.
    • Proven track record of improving overall regional audit performance and compliance scores.
    • Strong ability to communicate and influence across different site cultures and management teams.
  3. 3

    Head of Quality Assurance or Food Safety for a mid-sized food company

    5-7 years in a company-wide leadership role

    Skills to master

    • Owning the entire food safety and quality function for a smaller enterprise. Direct liaison with regulatory bodies and major customers. Strategic planning and budget management for the whole company. Building a comprehensive food safety culture.

    You're ready to move on when

    • Successful navigation of significant regulatory inspections or customer audits.
    • Demonstrable improvement in company-wide food safety KPIs.
    • Experience in managing the full scope of food safety, from supplier to consumer.
    • Strong strategic planning and execution skills at an enterprise level.

15Where this role leads

The long view: This work can lead towards executive leadership, wider operational leadership, or a specialist role as an industry expert in food safety and quality.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Director of Food Safety & Quality is actually changing.

Where it leads

Roles this leads to

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Understand how to comply with the relevant Regulations, Industry Standards and Management Requirements for Process Safety, worked against Director of Food Safety & Quality.

Understand how to comply with the relevant Regulations, Industry Standards and Management Requirements for Process Safety Level 5

Applied to your work in Director of Food Safety & Quality

The objective of this unit is to provide learners with a comprehensive understanding of the regulations, industry standards, and management requirements for process safety. Learners will understand the role of the Process Safety Leadership Group, relevant frameworks, legal duties, and the role of the Competent Authority.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

Start my Director of Food Safety & Quality plan, free
See Your Progress Grow Illustration
Director of Food Safety & Quality
  • GFSI Scheme Mastery (Enterprise Implementation)
  • Advanced HACCP & HARPC Plan Development & Validation
  • Enterprise Risk Management (Food Safety Specific)
  • Crisis Management & Business Continuity Planning
  • Supplier Quality Assurance (Strategic)
  • Food Microbiology & Sanitation Principles
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

16The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Director of Food Safety & Quality is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. VP of Quality & Food Safety (L7)

    3-5 years

    From business unit leadership to enterprise-wide leadership, reporting directly to the CEO or Board.

    • Designing and implementing a global Quality Management System.
    • Leading M&A due diligence for food safety across diverse business models.
    • Developing and driving a company-wide culture of quality and food safety.
    • Representing the company as an industry thought leader.

  2. Chief Operations Officer (COO) (L7)

    5-7 years

    From functional leadership to overall operational leadership for the entire company.

    • Advanced supply chain management and logistics optimisation.
    • Manufacturing excellence methodologies (e.g., Lean, Six Sigma) at an enterprise level.
    • Strategic procurement and vendor management for all operational inputs.
    • Workforce planning and labour relations for large operational teams.
Working with AI on the job

Working with AI

Where AI is starting to help

Let's be real, as a Director, your time is precious. You're shaping strategy, leading teams, and mitigating enterprise-level risks. You shouldn't be bogged down by manual data analysis or drafting routine reports. Here's how AI can give you back hours every week, letting you focus on what truly matters: protecting our brand and driving excellence.

The sheer volume of data, regulations, and operational complexities across multiple sites can be overwhelming. AI isn't here to replace your strategic brain, but to act as your super-powered assistant, sifting through the noise, flagging critical insights, and even drafting initial communications. It’s about working smarter, not just harder.

Multi-Site Process Automation

Imagine standardising QMS workflows across 10+ sites with AI. It can automate the generation of site-specific SOPs based on central templates, ensuring consistency and flagging deviations from best practice before they become an issue. This frees up your managers to be on the floor, not behind a desk.

Predictive Risk Forecasting

AI can analyse historical data from environmental monitoring, supplier audits, and production parameters to predict potential food safety risks (e.g., pathogen outbreaks, equipment failures) before they occur. You'll get early warnings, allowing for proactive interventions rather than reactive firefighting.

Automated Policy & Documentation Generation

Use AI to draft or update complex regulatory policies, audit responses, and internal standards. Feed it the core information, and it'll generate a comprehensive first draft in minutes, saving you and your team countless hours of tedious writing and ensuring consistency in language.

Board-Level Reporting Insights

Instead of manually compiling data from disparate systems, AI can aggregate performance metrics (COPQ, complaint rates, audit scores) from across the business unit and present them in concise, executive-ready summaries. It can even highlight key trends and suggest strategic talking points for your Board presentations.

Common questions

Common questions

How do you become a Director of Food Safety & Quality?

Common routes in include Senior Food Safety Operations Manager at a large, complex site (3-5 years in the L5 role), Regional Food Safety & Quality Lead for a smaller multi-site organisation (4-6 years in a regional leadership role) and Head of Quality Assurance or Food Safety for a mid-sized food company (5-7 years in a company-wide leadership role). Times vary with prior experience.

Where can a Director of Food Safety & Quality progress to?

This role can lead on to VP of Quality & Food Safety (3-5 years) and Chief Operations Officer (COO) (5-7 years), depending on the skills you build.

What new skills matter most for a Director of Food Safety & Quality?

Increasingly, AI-Driven Predictive Risk Modelling and Advanced Supply Chain Digitalisation & Traceability. These are the skills our record of this role lists as growing.

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17Where to go from here

Other roles at Level 7

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

 More jobs in operations

Stay in the field you know and move sideways rather than up.
If you leave this industry

Food safety and quality expertise transfers to other regulated industries such as pharmaceuticals, medical devices, or high-tech manufacturing, where strict quality control and compliance matter. Strategic leadership and crisis management skills apply across these sectors too.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my Director of Food Safety & Quality plan, free What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.