United Kingdom · Operations · Entry Level (0-2 years)

Emergency Preparedness Coordinator

Here is the whole job, in plain words. What it is, a real day, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

  • Experience bandEntry Level (0-2 years)
  • Direct reportsNo direct reports
  • Reports toEmergency Operations Manager
  • UK framework levelUsually someone starting out, or keeping a process running

Also advertised as Operations Resilience Assistant · Business Continuity Support · Incident Response Administrator

Built on an analysis of 43,079 real UK job descriptions · grounded in qualifications employers recognise

Start with a free Future Fluency check, tuned to Emergency Preparedness Coordinator

Ten quick questions, one per Future Fluency, asked against this role rather than a generic one. About five minutes, and no card.

Start the check, free

1What this role really is

This role is all about helping us stay ready for when things go wrong. You'll be the person making sure our emergency plans are up-to-date, our contact lists are accurate, and that we've got the supplies we need if we ever have to activate our Emergency Operations Centre (EOC). It's a foundational role, really, where you'll learn the ropes of keeping a big organisation running smoothly, even in a crisis.

2What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

Microsoft Office Suite (Excel, Word, PowerPoint)Intermediate

You'll use Excel for tracking inventories and contact lists, Word for drafting and updating plan documents, and PowerPoint for preparing basic slides for briefings or training materials.

WebEOC / Veoci (or similar Incident Management Platform)Basic

You'll learn to log events, update status boards with information you've gathered, and pull pre-configured reports during exercises or actual incidents. You'll be operating within an established EOC structure.

Everbridge Mass Notification (or similar Mass Notification System)Basic

You'll be able to launch pre-written templates to defined groups under supervision, and monitor message delivery and confirmation rates, especially during tests or low-level alerts.

MS Teams / SlackIntermediate

You'll use these for daily team communication, sharing SitReps (Situation Reports) and files, and participating in incident-specific channels during exercises or real events.

Google Earth Pro (or basic GIS/Mapping Software)Basic

You'll view existing maps, plot incident locations (if needed), and use basic layers like weather or traffic information to understand a situation.

3What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing inWhere you are nowThe step above
Updating Emergency Contact ListsUnder direct supervision; all changes reviewed by Emergency Operations Manager before publishing.Independently update and verify contact lists, with periodic spot-checks by manager. Escalate any major discrepancies.Own the contact list management process, including system configuration and data quality standards. Review junior team members' updates.
EOC Equipment ProcurementIdentify low stock/faulty equipment and report to manager; no purchasing authority.Recommend specific equipment purchases up to £500; manager approval required.Approve equipment purchases up to £5,000 within approved budget; recommend larger capital expenditures to leadership.
Changes to Emergency ProceduresSuggest minor wording improvements to manager; no authority to change content.Draft minor procedural updates for departmental plans, requiring manager and departmental lead approval.Design and implement significant updates to core emergency procedures, requiring sign-off from relevant directors and legal/compliance.
Incident Response Actions (during an event)Execute assigned tasks within the EOC (e.g., logging information, running errands), all under direct instruction.Take ownership of a specific EOC function (e.g., Situation Unit Leader) following established protocols, escalating deviations to Section Chief.Act as a Section Chief (e.g., Planning, Logistics), making tactical decisions within your section, reporting to Incident Commander.

4How you'll be judged

The scoreboard, honestly: the hard targets, how often each one is actually looked at, and the quiet human signals that never make it onto a dashboard.

Emergency Contact List Accuracy
The percentage of emergency contact details that are current and verifiable.
Target · 99% accuracy

You'll check 200 contacts each quarter. If 2 are out of date, that's a 99% accuracy rate. We're aiming for near-perfection here because a wrong number in a crisis is a real problem.

Plan Review & Update Completion
The percentage of assigned sections of emergency plans and Business Continuity Plans (BCPs) that you've reviewed and updated by their deadline.
Target · 95% completion rate

If you're assigned to review 10 sections of the BCP this month, you need to get 9 or 10 done. We understand things can shift, but consistent progress is key.

EOC Resource Inventory Accuracy
The accuracy of our physical inventory of EOC supplies (e.g., radios, first aid kits, stationery) compared to the digital record.
Target · 98% accuracy

You'll count everything in the EOC store twice a year. If the spreadsheet says we have 20 radios and you only find 19, that's a miss. We need to know exactly what we have.

Training Session Participation Support
The percentage of scheduled emergency preparedness training sessions you've supported (e.g., setting up rooms, managing attendance, distributing materials).
Target · 100% support for assigned sessions

If there are 5 training sessions this quarter, you're expected to be there and provide all the necessary support for each one. No shows from you means the trainer can't do their job.

Documentation Clarity & Usability
How easy it is for someone new to understand and use the plans and procedures you've helped to update.
  • Feedback from new joiners on plan readability
  • successful completion of tasks by others using your updated documents
  • your manager can pick up your work and understand it without asking a dozen questions.
Proactive Problem Spotting
Your ability to notice potential issues with preparedness (e.g., outdated equipment, missing information) before they become a problem.
  • You flag an expiring first aid kit before it's needed
  • you notice a discrepancy in a contact list that others missed
  • you suggest a small improvement to a process that makes it smoother.
Team Collaboration & Support
How well you work with the Emergency Operations Manager and other colleagues, offering help and communicating effectively.
  • Positive feedback from your manager and colleagues
  • you offer to help when someone is swamped
  • you keep others informed of your progress without being asked
  • you're generally a helpful presence.
Learning & Development Engagement
Your active participation in learning about emergency management principles and our internal processes.
  • You ask thoughtful questions during briefings
  • you seek out additional resources to understand a concept
  • you apply new knowledge to your tasks
  • you complete assigned training modules on time and with good understanding.

5Would you like it

The honest version. What people enjoy, and what grinds them down.

What people enjoy
Making a Real Difference (Behind the Scenes)

You'll feel good knowing that your meticulous work on contact lists, inventory, and plan updates directly contributes to the safety and resilience of your colleagues and the organisation. It's not always glamorous, but it's genuinely important.

When an internal alert goes out smoothly because the contact data you updated was perfect, you'll know your work mattered.

Structured Learning & Growth

This role offers a clear path to learn the fundamentals of emergency management. You'll be exposed to established methodologies, get training, and have plenty of opportunities to build your skills in a supportive environment.

You'll get to sit in on exercise planning meetings, learning from experienced managers, and then apply that knowledge to your own tasks.

Being Part of a Critical Team

You'll be a valued member of a team that everyone relies on when things get tough. There's a strong sense of purpose and camaraderie in emergency operations, even during the quiet times.

You'll be the one helping set up the EOC, making sure everything's ready, and feeling that buzz of collective preparation.

What frustrates people
  • Chasing people for information they should have provided weeks ago (e.g., updated phone numbers).
  • The feeling that your work is 'just admin' when you know it's vital.
  • Seeing plans that you've diligently updated gather dust because there hasn't been a major incident (which is a good thing, but can feel unrewarding).
  • Dealing with colleagues who don't take preparedness seriously until it's too late.
  • The occasional late-night or weekend call if a real incident kicks off, even if you're just supporting.
What this role does not give you
  • High-level strategic decision-making (not yet, anyway).
  • A constant stream of novel, complex problems to solve independently.
  • A 'hero' role where you're constantly saving the day.
  • An escape from administrative tasks—there's a fair bit of it.

6Who you work with

This role is absolutely critical for the 'left of the boom' activities—that's all the planning and preparing we do *before* an incident. Your work ensures that when an emergency does happen, whether it's a power cut or something much bigger, we're not starting from scratch. You're helping to build the bedrock of our operational resilience, making sure our people know what to do and where to go, and that we have the resources ready. Get this wrong, and a small incident can quickly become a major problem.

Inside the business
  • Emergency Operations Manager
  • Departmental Operations Leads
  • Facilities Management
  • Health & Safety Team
  • IT Support
Outside the business
  • Emergency Services (Fire, Police, Ambulance)
  • Local Authority Emergency Planning
  • Key Vendors (e.g., security, catering for EOC)

7What you need before you start

Not a wish list. The things you would be expected to already have.

  • Demonstrable experience (0-2 years) in an administrative, coordination, or support role where accuracy and organisation were key.
  • A genuine interest in emergency management, business continuity, or operations resilience (you don't need a degree in it, but you should want to learn).
  • Proficiency with standard office software, especially Microsoft Excel and Word, for data entry and document creation.
  • The ability to follow instructions precisely and work methodically through tasks.
  • A professional and calm demeanour, even when faced with urgent requests.

8What to practise next

Where the job is going, and what to do about it starting this week.

Advanced Incident Management Platform Usage

As you gain experience, you'll need to do more than just log events. You'll be expected to pull more complex reports, understand dashboard configurations, and potentially help manage user permissions during an incident.

Custom Report Generation · Dashboard Configuration · User Access Management

  • This quarter: Ask your manager to show you how custom reports are built in WebEOC/Veoci.
  • Next quarter: Take an online tutorial on advanced features of our incident management platform.
  • Within 6 months: Practice configuring a mock dashboard in a test environment.
  • Within 9 months: Shadow a platform administrator during an exercise to see how user permissions are managed.

Quick win: Familiarise yourself with all the existing reports in our incident management platform and understand what data they show.

Enhanced Data Analysis in Excel

You'll move beyond simple data entry. Understanding how to really dig into data in Excel will help you track resources, analyse exercise results, and spot trends more effectively.

PivotTables · VLOOKUP/XLOOKUP · Conditional Formatting

  • This month: Complete an online course on intermediate Excel functions (PivotTables, VLOOKUP).
  • Next quarter: Apply new Excel skills to analyse data from a recent training session or inventory count.
  • Within 6 months: Build a simple dashboard in Excel to track a specific preparedness metric.
  • Within 9 months: Offer to help a colleague with an Excel-based task using your new skills.

Quick win: Use basic Excel formulas (SUM, AVERAGE, COUNT) to get quick insights from your current spreadsheets.

9Staying current once you are in

What people here do to keep up
  • Attend internal emergency preparedness briefings and training sessions, even if not directly assigned.
  • Read industry articles or blogs on emergency management and business continuity to stay informed.
  • Seek out opportunities to shadow more experienced team members during exercises or planning meetings.
  • Complete online courses on advanced Excel or project management basics to enhance your foundational skills.

10How the AI economy is changing work like this

Before we ask anything of you, here's what we can already say about AI and work of this kind:

The new skill this role is being asked for: AI Literacy for Operational Support

AI tools are becoming more common for automating routine tasks like drafting summaries, searching documents, and data analysis. Being comfortable with these will make your work much more efficient and accurate.

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

Your PlanIllustration

Built for Emergency Preparedness Coordinator

6 units that map to this job, from the qualifications that cover it.

  1. Respond to emergency situationsExcellence, Achievement & Learning Limited · covers 3 of 10 standardsLevel 2
  2. Respond to the needs of emergency service usersSFJ Awards · covers 3 of 10 standardsLevel 3
  3. Planning for and Responding to Emergency IncidentsPearson Education Ltd · covers 3 of 10 standardsLevel 3
  4. Principles of emergency contact handlingSFJ Awards · covers 2 of 10 standardsLevel 3
  5. Respond to Navigational EmergenciesOpen Awards · covers 2 of 10 standardsLevel 3
  6. Support individuals during emergency situationsNCFE · covers 2 of 10 standardsLevel 3
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

AI Literacy for Operational Support

AI tools are becoming more common for automating routine tasks like drafting summaries, searching documents, and data analysis. Being comfortable with these will make your work much more efficient and accurate.

  • Effective Prompting
  • AI Output Validation
  • Data Privacy with AI
  • AI for Information Retrieval

What you’ll use

Skills this role draws on

Technical

  • Incident Command System (ICS) Fundamentals
  • Business Continuity Planning (BCP) Awareness
  • Emergency Exercise Support
  • After Action Reporting (AAR) Basics

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Administrative Assistant / Office Coordinator

    1-2 years

    Skills to master

    • Organisational skills, attention to detail, managing multiple tasks, basic document management, communication.

    You're ready to move on when

    • Consistently accurate administrative work.
    • Proactive in identifying and solving minor office issues.
    • Reliable and trusted with sensitive information.
  2. 2

    Logistics / Supply Chain Assistant

    1-2 years

    Skills to master

    • Inventory management, record-keeping, process adherence, coordinating resources, understanding supply flows.

    You're ready to move on when

    • Excellent inventory accuracy.
    • Efficient in coordinating deliveries and stocktakes.
    • Understands the importance of having the right resources in the right place.
  3. 3

    Customer Service Representative (with strong admin component)

    1-2 years

    Skills to master

    • Clear communication, problem-solving (following scripts), accurate data entry, managing high-pressure situations, attention to detail in documentation.

    You're ready to move on when

    • Handles difficult customer situations with composure.
    • Maintains accurate customer records.
    • Can follow complex procedures consistently.

11Where this role leads

The long view:Your journey starts here by mastering the fundamentals. We're investing in you because we believe in building our talent from the ground up. With dedication and a willingness to learn, this role can be the launchpad for a truly impactful career in keeping people and organisations safe.

Pay & demand

Pay and demand for this role will appear here, each figure traced to a named authoritative source (e.g. the ONS Annual Survey of Hours and Earnings, under the Open Government Licence). We don’t show numbers we can’t attribute.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Emergency Preparedness Coordinator is actually changing. In about two minutes, the free confidence check asks where you stand on each of the ten. That's the whole check, and it's what makes the plan yours rather than generic.

12The team that's yours

No two people are taught the same way. This is one-to-one, not one-to-many.

Zavmo is a hyper-personalised AI learning platform. Twelve virtual tutors, each with a different way of teaching, and one orchestration agent that picks the right one for the moment. So every single lesson is shaped around you, your role, and the way you learn. Not a course everyone sits through. A conversation built for you, and no one else.

…and nine more, matched to you after your first chat. Meet all twelve

13What it feels like

A conversation, not a course

Because your tutor knows your role, your projects and your last session, learning sounds like this. And it's different for every single person:

Respond to emergency situationsLevel 2

Applied to your work in Emergency Preparedness Coordinator

The objective of this unit is to provide learners with the ability to respond to emergency situations in a timely and effective manner. Learners will be able to identify and assess emergencies, follow established procedures, communicate effectively, provide assistance, and report incidents accurately.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every lesson is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

DemonstrateIllustration

Evidenced on your work in Emergency Preparedness Coordinator

You do not finish by watching something. You finish by showing it on the work you already do, against the measures this job is judged on.

  • Emergency Contact List AccuracyThe percentage of emergency contact details that are current and verifiable.You'll check 200 contacts each quarter. If 2 are out of date, that's a 99% accuracy rate. We're aiming for near-perfection here because a wrong number in a crisis is a real problem.99% accuracy
  • Plan Review & Update CompletionThe percentage of assigned sections of emergency plans and Business Continuity Plans (BCPs) that you've reviewed and updated by their deadline.If you're assigned to review 10 sections of the BCP this month, you need to get 9 or 10 done. We understand things can shift, but consistent progress is key.95% completion rate
  • EOC Resource Inventory AccuracyThe accuracy of our physical inventory of EOC supplies (e.g., radios, first aid kits, stationery) compared to the digital record.You'll count everything in the EOC store twice a year. If the spreadsheet says we have 20 radios and you only find 19, that's a miss. We need to know exactly what we have.98% accuracy
  • Training Session Participation SupportThe percentage of scheduled emergency preparedness training sessions you've supported (e.g., setting up rooms, managing attendance, distributing materials).If there are 5 training sessions this quarter, you're expected to be there and provide all the necessary support for each one. No shows from you means the trainer can't do their job.100% support for assigned sessions
These are this job's own measures, with its own targets. Nothing is marked evidenced, because nobody has started this yet. Yours would fill in from the work you bring.

Your passport

This isn't a certificate you file away. It's a passport to the life you're designing.

Every credit you earn and every fluency you build adds up: evidence where it counts, carried with you. Zavmo keeps the map: where you are, where you're heading, and the next step, at your pace, around your life. From Emergency Preparedness Coordinator to Emergency Operations Specialist (Level 2), and whatever you decide comes after.

Level 2 · in progressAI Fluency→ Emergency Operations Specialist (Level 2)→ your design
Where this takes you

Your journey starts here by mastering the fundamentals. We're investing in you because we believe in building our talent from the ground up. With dedication and a willingness to learn, this role can be the launchpad for a truly impactful career in keeping people and organisations safe.

See Your Progress GrowIllustration
Emergency Preparedness Coordinator
  • Incident Command System (ICS) Fundamentals
  • Business Continuity Planning (BCP) Awareness
  • Emergency Exercise Support
  • After Action Reporting (AAR) Basics
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

14The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Emergency Preparedness Coordinator is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. You'll move from supporting tasks to owning specific processes and contributing more independently to projects. You'll start to draft exercise materials and take on a specific role in the EOC during incidents.

    • Developing Exercise Materials: Drafting scenarios and injects for drills.
    • Situation Unit Leader (EOC Role): Taking responsibility for gathering and displaying incident information in the EOC.
    • Basic Risk Identification: Recognising common threats and hazards.
Working with AI on the job

Working with AI

Where AI is starting to help

Imagine having a super-smart assistant who helps you with the tedious bits of emergency preparedness, freeing you up for more interesting work and learning. That's what AI can do for you in this role. We're not talking about robots taking over, but clever tools that make your day-to-day more efficient.

In Operations, especially in emergency management, there's a lot of data to sift through, plans to update, and communications to draft. AI won't replace your judgment, but it can handle the grunt work, making you faster and more accurate. Think of it as giving you superpowers for the repetitive tasks.

Automated SitRep Drafting

Imagine you're in the EOC, and data is coming in from all directions. AI can quickly pull key facts from incident logs and field reports to draft the initial Situation Report (SitRep) for you. You'll review and edit, but the heavy lifting of compilation is done, saving you precious time when every minute counts.

Rapid Plan & Policy Search

Need to find a specific protocol in our 300-page emergency plan? Instead of endless scrolling, you can ask an AI tool a natural language question ('What's our policy for a power outage affecting critical systems?'). It'll instantly pull up the relevant sections, helping you find answers much faster than manual searching.

Crisis Comms First Drafts

During an incident, getting information out quickly is crucial. AI can help you draft initial versions of internal alerts, email updates, or even social media posts based on the incident type and pre-approved templates. This means you can focus on making sure the message is right, rather than staring at a blank page.

Inventory & Asset Tracking

You'll be tracking EOC supplies. AI-powered tools can help you analyse inventory data, flag items that are running low, or identify discrepancies in stock counts much faster than manual review. It's like having an extra pair of eyes on your spreadsheets.

Common questions

Common questions

How do you become an Emergency Preparedness Coordinator?

Common routes in include Administrative Assistant / Office Coordinator (1-2 years), Logistics / Supply Chain Assistant (1-2 years) and Customer Service Representative (with strong admin component) (1-2 years). Times vary with prior experience.

Where can an Emergency Preparedness Coordinator progress to?

This role can lead on to Emergency Operations Specialist (Level 2) (2-3 years), depending on the skills you build.

What level is an Emergency Preparedness Coordinator in the UK?

This role aligns to RQF Level 2 on the UK framework, a guide to the depth of qualification it maps to, not a hard entry bar.

What new skills matter most for an Emergency Preparedness Coordinator?

Increasingly, AI Literacy for Operational Support. These are the areas where the higher-paid, future-proof work is heading.

The honest bit

You’ve started things before

Most of them were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

What it costs

Less than one coaching session. Every month.

A single career-coaching hour costs more than a month of this, and it ends when the hour does. Zavmo doesn't. It's £70 a month, about £2.30 a day, for a companion that knows an Emergency Preparedness Coordinator, works on the job you actually do, and keeps going at your pace rather than a timetable's.

  • Searching and planning stay free. You only pay when you start learning.
  • Your credits are yours. Regulated, and they don't vanish when a subscription ends.
  • Cancel any time and billing stops. No notice period, no minimum term.

Your path, personalised

You have the map. Walking it is the part we do together.

This route runs to 10 national skill standards. That is a real journey.

Zavmo shapes a learning experience as unique as you are. It fits how you learn, your pace and the work you already do. Every step stays benchmarked to recognised national standards. That’s the plan for becoming an Emergency Preparedness Coordinator: personal to you, and it still counts. The first steps are free.

Independent research finds well-designed intelligent tutoring performs nearly as well as one-to-one human tutoring: VanLehn (2011), Educational Psychologist.

A private tutor in the UK averages £35–40 an hour . Zavmo is £70/month.

A real plan on learn.zavmo.ai: Ofqual-regulated units, credits, and a three-month run at your own pace.
Start free No commitment. See your first steps free.

15Where to go from here

Other roles at Level 2

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

Other roles in Operations

Stay in the field you know and move sideways rather than up.

If you leave this industry

The skills you'll gain in emergency operations are highly transferable. You could move into roles in Health & Safety, Facilities Management, Project Management, or even Security, both within our industry and across other sectors like public services, logistics, or finance. Every organisation needs resilience.

Not sure this is the right direction?

Work out what you actually want from work first, then come back and see which roles fit it. Takes about ten minutes.

This role profile is © 2026Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Build my plan, free Here's the first ten minutes: a 2-minute confidence check → your personalised roadmap → meet the tutors matched to you. No card, cancel any time. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.