NOCN Level 3 Diploma in Healthcare Support

What you'll be able to do

• Understand relevant legislation, policy and good practice related to adapting and fitting healthcare equipment, medical devices, assistive technology, associated systems or products to meet individuals’ needs
• Understand anatomy and physiology relevant to adapting and fitting prescribed items to meet individuals’ needs
• Understand specialist technical requirements of healthcare equipment, medical devices, assistive technology, associated systems or products
• Adapt prescribed items to meet individuals’ needs
• Fit prescribed items to meet the needs of individuals

What you'll be able to do

• Understand legislation, policy and procedures relevant to administration of medication.
• Know about common types of medication and their use.
• Understand procedures and techniques for the administration of medication.
• Prepare for the administration of medication.
• Administer and monitor individuals’ medication.

What you'll be able to do

• Understand how to administer oral nutritional products to individuals in line with current legislation, national guidelines, policies, protocols and good practice guidelines
• Understand common nutritional products and their uses
• Understand how to manage possible reactions to the use of nutritional products
• Prepare for oral administration of nutritional products
• Administer oral nutritional products to individuals
• Maintain stock of nutritional products

What you'll be able to do

• Understand good practice in identifying the specific information requirements of individuals managing their health condition.
• Understand a range of common health conditions and their potential impact on individuals' lives.
• Understand the potential effects of change, such as diagnosis or treatment, on individuals’ lifestyles, including their physical, emotional, and social wellbeing.
• Ascertain the specific information and advice needs of individuals regarding the management of their health condition.
• Agree realistic and achievable plans with individuals to adapt their lifestyle in order to effectively manage their condition and improve their quality of life.

What you'll be able to do

• Know the anatomy and physiology of the female reproductive system, including key structures and their functions
• Know the anatomy and physiology of the breast, including lactation processes
• Understand physical changes during pregnancy, including hormonal influences and their impact on the body

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to assisting and supporting individuals to use alternative and augmentative communication (AAC) systems
• Understand how to assist and support the use of AAC systems
• Understand how AAC systems support the needs of individuals
• Prepare AAC equipment for individuals to use
• Assist and support individuals to use AAC systems

What you'll be able to do

• Understand current legislation which informs own role in assisting in treatment programmes for individuals with severely reduced movement/mobility.
• Understand national guidelines which inform own role in assisting in treatment programmes for individuals with severely reduced movement/mobility.
• Understand organisational policies which inform own role in assisting in treatment programmes for individuals with severely reduced movement/mobility.
• Understand relevant protocols which inform own role in assisting in treatment programmes for individuals with severely reduced movement/mobility.
• Understand good practice principles which inform own role in assisting in treatment programmes for individuals with severely reduced movement/mobility.
• Understand anatomical issues related to providing treatment programmes for individuals with severely reduced movement/mobility.
• Understand physiological issues related to providing treatment programmes for individuals with severely reduced movement/mobility.
• Understand different types of treatment programmes for individuals with severely reduced movement/mobility, including their aims and objectives.
• Implement treatment programmes for individuals with severely reduced movement/mobility, following instructions from qualified professionals.

What you'll be able to do

• Know current legislation which informs planning and evaluating learning activities, including equality and diversity requirements.
• Know national guidelines which inform planning and evaluating learning activities, including best practice in education and training.
• Know organisational policies which inform planning and evaluating learning activities, including safeguarding and health and safety.
• Know relevant protocols which inform planning and evaluating learning activities.
• Know good practice principles which inform planning and evaluating learning activities.
• Understand different learning styles and how to cater for them in learning activities.
• Understand the roles and responsibilities of different individuals involved in planning, implementing and evaluating learning activities.
• Assist in planning learning activities, contributing ideas and resources as appropriate.
• Evaluate learning activities, gathering feedback from participants and identifying areas for improvement.

What you'll be able to do

• Understand how health and safety measures are implemented when receiving, handling and dispatching clinical specimens
• Understand the reasons for different containers and transport media for different clinical specimens
• Assist others to receive clinical specimens
• Assist others to handle clinical specimens
• Assist others to label clinical specimens
• Assist others to dispatch clinical specimens

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to assisting in testing individuals prior to planning physical activities
• Understand health related topics in relation to physical activities
• Understand motivation factors for physical activities
• Carry out preparations to assess individuals’ ability to exercise
• Assist the practitioner to administer tests to assess individuals’ ability to exercise

What you'll be able to do

• Know the current legislation relevant to the administration of medication.
• Know the current guidelines relevant to the administration of medication.
• Know the current policies relevant to the administration of medication.
• Understand own role in assisting in the administration of medication.
• Understand the requirements for assisting in the administration of medication.
• Understand the procedures for assisting in the administration of medication.
• Understand the requirements for ensuring an individual's safety when assisting with medication.
• Understand the procedures for ensuring an individual's safety when assisting with medication.
• Prepare for the administration of medication.
• Assist in the administration of medication.
• Contribute to the management of medications and administration records.

What you'll be able to do

• Understand current organisational policies and procedures relating to the use of oxygen
• Understand respiratory conditions that may require the use of oxygen
• Understand the adverse effects of oxygen and how they can be minimised or prevented
• Understand resources and equipment used when administering care in response to respiratory conditions
• Monitor and record saturation levels accurately and consistently
• Assist in the preparation and administration of oxygen for individuals, following established protocols

What you'll be able to do

• Understand the potential effects of the perioperative environment and procedures on individuals undergoing perioperative care.
• Support individuals in a perioperative environment according to their care plan.
• Monitor individuals in a perioperative environment according to the requirements of their care plans.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to the implementation of programmes to restore mobility, movement and functional independence.
• Understand health topics related to restoring movement and functional independence.
• Understand treatment programmes related to restoring movement and functional independence.
• Assist in implementing programmes to restore mobility, movement and functional independence.
• Make records and provide information to the practitioner.

What you'll be able to do

• Understand how legislation and organisational policies impact on the transfer of individuals between agencies and services.
• Apply agency and service procedures correctly in preparing people for transfer from one service to another.
• Supervise individuals during transfer from one service to another, according to agreed procedures.
• Respect the rights of the individual and value diversity during the transfer process.
• Use communication skills effectively in working with individuals and the agencies and services to which they are being transferred.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to monitoring individuals with dysphagia.
• Understand how to assist others in monitoring the progress of individuals with dysphagia.
• Know the action to take as a result of the monitoring undertaken.
• Assist others in monitoring an individual’s progress in managing dysphagia.
• Report and record an individual’s progress in managing their dysphagia.

What you'll be able to do

• Understand techniques and resources involved in planning presentations.
• Assist others to plan presentations.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services.
• Understand the communication needs and abilities of individuals from diverse linguistic and cultural backgrounds.
• Understand how to provide speech and language therapy related care and support for individuals from diverse linguistic and cultural backgrounds.
• Know the types of information and materials required to support individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services.
• Assist professionals in providing support for individuals and significant others from diverse linguistic and cultural backgrounds.

What you'll be able to do

• Know about current legislation, national guidelines, policies, protocols and good practice when assisting the practitioner to carry out health care activities
• Assist the practitioner in carrying out health care activities

What you'll be able to do

• Understand the fundamental principles and importance of the Mental Capacity Act 2005 in protecting vulnerable individuals.
• Understand the key elements of the Mental Capacity Act 2005, including the five statutory principles and the definition of capacity.
• Understand the definition of ‘restraint’ as defined in the s6(4) Mental Capacity Act 2005 and its implications for care practice.
• Understand the importance of complying with the Mental Capacity Act 2005 Code of Practice when working with individuals who lack capacity.
• Explain how the Mental Capacity Act 2005 Code of Practice provides guidance on making decisions in the best interests of individuals.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to caring for newborn babies
• Understand how to meet the physical needs of newborn babies
• Understand how to meet the social needs of newborn babies
• Understand how to meet the emotional needs of newborn babies
• Understand how to meet the developmental needs of newborn babies
• Contribute to the safety of newborn babies within own care
• Feed newborn babies in line with local policy and protocol
• Bathe newborn babies in line with local policy and protocol
• Clothe newborn babies in line with local policy and protocol

What you'll be able to do

• Understand how to care for individuals with naso-gastric tubes in line with current legislation, national guidelines, policies, protocols and good practice guidelines.
• Know the anatomy and physiology of the upper gastrointestinal system and its relevance to naso-gastric procedures.
• Prepare to carry out naso-gastric procedures safely and effectively.
• Support individuals undergoing naso-gastric procedures, ensuring their comfort and well-being.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to caring for individuals with urethral catheters.
• Understand the procedure of urethral catheterisation.
• Understand the use and application of catheter care equipment.
• Prepare individuals to carry out urethral catheters care.
• Carry out care for individuals with urethral catheters.
• Monitor and check individuals undergoing urethral catheter care.

What you'll be able to do

• Understand the ageing process and its impact on individuals.
• Adapt communication techniques when caring for elderly patients to ensure effective interaction.
• Understand how to provide appropriate care for elderly patients, addressing their specific needs.

What you'll be able to do

• Provide physical care for babies and young children.
• Provide routines for babies and young children that support their health and development.
• Provide opportunities for exercise and physical activity.
• Provide safe and protective environments for babies and young children.
• Provide for the nutritional needs of babies under 18 months.
• Understand how to provide for the nutritional needs of young children from 18-36 months.

What you'll be able to do

• Understand current legislation in relation to carrying out arterial puncture and collecting arterial blood.
• Understand national guidelines in relation to carrying out arterial puncture and collecting arterial blood.
• Understand policies in relation to carrying out arterial puncture and collecting arterial blood.
• Understand protocols in relation to carrying out arterial puncture and collecting arterial blood.
• Understand good practice guidelines in relation to carrying out arterial puncture and collecting arterial blood.
• Understand the procedures involved in carrying out arterial puncture.
• Understand the procedures involved in the collection of arterial blood.
• Prepare to carry out arterial puncture.
• Prepare to collect arterial blood.
• Carry out arterial puncture safely and effectively.
• Collect arterial blood safely and effectively.
• Monitor the individual during and after arterial puncture and blood collection.
• Report any adverse reactions or complications following arterial puncture and blood collection.
• Record details of the arterial puncture and blood collection procedure accurately.
• Forward arterial blood samples to the appropriate laboratory promptly.

What you'll be able to do

• Understand current legislation, national guidelines, local policies, protocols, and good practice which impact on own role in blood collection.
• Understand the procedures involved in the collection of arterial blood samples, including safety precautions and potential complications.
• Prepare the necessary equipment and environment to safely and effectively carry out blood collection from fixed or central lines.
• Carry out blood collection procedures from fixed or central lines in accordance with established protocols and guidelines.
• Accurately record, appropriately label, and promptly forward blood samples for analysis.
• Monitor the individual during and after blood collection, and report any adverse reactions or complications to the appropriate healthcare professional.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice for performing intravenous cannulation.
• Understand the principles of intravenous infusion, including fluid balance and potential complications.
• Prepare to carry out intravenous infusion, ensuring aseptic technique and patient safety.
• Carry out intravenous infusion according to established protocols and procedures.
• Monitor and report on the intravenous infusion, identifying any adverse reactions or complications.

What you'll be able to do

• Understand current legislation, policy and good practice related to carrying out vision screening.
• Understand the factors related to vision screening.
• Prepare to carry out vision screening.
• Carry out vision screening.
• Support individuals during and after the procedure.

What you'll be able to do

• Understand safety measures specific to undertaking wound drainage care
• Understand the principles of wound drainage and use of related equipment
• Understand procedures and techniques involved in wound drainage
• Prepare for wound drainage care
• Carry out wound drainage care
• Record and report outcomes from procedure

What you'll be able to do

• Understand the various causes of infection and how infections develop.
• Understand the different routes and methods of transmission of infection.

What you'll be able to do

• Understand how to maintain a clean environment in a care setting
• Understand the principles of the decontamination process
• Understand the steps involved in the decontamination process
• Understand the importance of good waste management practice in a care setting

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to the provision of environmental and social support in the community.
• Understand how to assess the need for, and provision of, environmental and social support in the community.
• Carry out assessments in collaboration with others to establish the need for, and provision of, environmental and social support in the community.
• Plan changes to be made to the environment and social support with individuals and relevant others.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice in collating and communicating health information to individuals, ensuring compliance and ethical considerations
• Identify the information to be collated and communicated, based on individual needs and relevant documentation
• Communicate health information effectively, using appropriate methods and language to ensure understanding and address any concerns

What you'll be able to do

• Understand why effective communication with children and young people is important in the work setting.
• Meet the communication and language needs, wishes and preferences of children and young people and those involved in their care.
• Understand the rationale for the use of play and distraction techniques for communicating with children and young people.
• Understand the implementation of play and distraction techniques in the work setting.

What you'll be able to do

• Analyse concepts of health
• Analyse concepts of wellbeing
• Understand factors influencing health
• Understand factors influencing wellbeing
• Communicate appropriately with individuals
• Communicate appropriately with others
• Encourage individuals to address issues relating to their health
• Encourage individuals to address issues relating to their wellbeing

What you'll be able to do

• Understand how to conduct external ear examinations in line with current legislation, national guidelines, policies, protocols and good practice guidelines
• Know the anatomy of the ear as related to conducting ear examinations
• Understand reasons for conducting an examination of the external ear
• Prepare to conduct external ear examinations
• Conduct external ear examinations
• Record and report results from external ear examinations

What you'll be able to do

• Understand how to conduct hearing assessments in line with current legislation, national guidelines, policies, protocols and good practice guidelines.
• Know the anatomy and physiology of the ear related to hearing.
• Understand how to maintain equipment required to assess individuals’ hearing.
• Prepare to conduct hearing assessments.
• Conduct hearing assessments.
• Record and report the results of hearing assessments.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to conducting routine maintenance on clinical equipment
• Understand the procedures involved in conducting routine maintenance on clinical equipment
• Prepare to carry out routine maintenance on clinical equipment safely and effectively
• Carry out routine maintenance on clinical equipment according to established procedures
• Report and record on routine maintenance carried out on clinical equipment accurately and completely

What you'll be able to do

• Understand the principles of monitoring the health of individuals affected by health conditions.
• Carry out observations of the health of individuals affected by health conditions, following agreed procedures.
• Accurately record observations of an individual's health.
• Report observations of an individual's health to the appropriate person.
• Respond appropriately to changes in an individual’s condition, following agreed procedures.

What you'll be able to do

• Know the factors that affect how individuals are cared for after death.
• Contribute to supporting those who are close to deceased individuals.
• Contribute to preparing deceased individuals prior to transfer.
• Contribute to transferring deceased individuals.
• Manage own feelings in relation to the death of individuals.

What you'll be able to do

• Understand the procedures for discharging individuals to a carer.
• Prepare individuals for discharge.
• Contribute to the discharge of individuals to carers.

What you'll be able to do

• Understand the importance of own role within a team
• Understand how own role contributes to the team's overall performance
• Reflect on own performance within the team
• Manage time effectively when working as part of a team
• Manage commitments effectively when working as part of a team
• Establish effective working relationships with all members of the team

What you'll be able to do

• Understand the importance of following health and safety requirements when using medical devices in the perioperative environment
• Check medical devices in the perioperative environment, according to health and safety procedures
• Handle medical devices in the perioperative environment, according to health and safety procedures
• Check the integrity of instrument trays
• Dispose of used items safely
• Dispose of equipment safely

What you'll be able to do

• Understand how to control the use of physical resources in a health setting in line with local policy and protocol
• Advise team members on the control of expenditure in a health setting
• Advise team members on physical resource usage in a health setting
• Monitor expenditure in a health setting
• Monitor physical resource usage in a health setting

What you'll be able to do

• Understand current legislation relating to coordinating the progress of individuals through care pathways
• Understand national guidelines relating to coordinating the progress of individuals through care pathways
• Understand policies relating to coordinating the progress of individuals through care pathways
• Understand protocols relating to coordinating the progress of individuals through care pathways
• Understand good practice guidelines in relation to coordinating the progress of individuals through care pathways
• Understand the principles and processes involved in the coordination of individuals through care pathways
• Coordinate the progress of individuals through care pathways effectively

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to delivering exercise sessions.
• Understand the role of exercise and its physical effects on the body.
• Understand the principles and rationales for exercise programmes designed to improve health and wellbeing.
• Understand the safe and effective use of exercise equipment.
• Deliver exercise sessions to improve individuals' health and wellbeing.

What you'll be able to do

• Understand how to deliver training through demonstration and instruction
• Deliver training by demonstration and instruction
• Review learning
• Review training

What you'll be able to do

• Understand what dementia is and its impact on individuals.
• Understand different models of dementia care and their application.
• Know the different types of dementia and their associated causes.
• Understand an individual’s experience of living with dementia and the challenges they may face.

What you'll be able to do

• Know the normal patterns of learning and communication development of individuals
• Understand how speech and language disorders can affect an individual’s learning, communication development and lifestyle
• Understand how therapy programmes can enable individuals to achieve communication goals
• Develop activities and materials for therapy programmes based on the identified communication goals of individuals

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to supporting parents/carers to care for babies during their first year
• Understand how to access and gather relevant information for care planning
• Understand the factors which impact on care planning needs
• Develop individualised care plans for babies and families
• Agree individualised care plans for babies and families

What you'll be able to do

• Understand how resources are used to support individuals who use alternative and augmentative communication (AAC) systems
• Determine the resource needs of individuals who use AAC systems effectively
• Cost and order materials, equipment and resources for individuals who use AAC systems efficiently
• Develop resources for individuals who use AAC systems to meet their specific needs

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to supporting parents/carers to care for babies during their first year.
• Understand the need for developing positive relationships with children and young people.
• Establish positive relationships with children and young people.
• Provide information and advice to children and young people.

What you'll be able to do

• Understand how duty of care contributes to safe practice.
• Address conflicts or dilemmas that may arise between an individual’s rights and the duty of care.
• Respond to complaints.

What you'll be able to do

• Understand key principles for communication and relationships in mental health work
• Understand effective communication skills in building and sustaining relationships in mental health work with individuals and others
• Understand how to support individuals in their relationships

What you'll be able to do

• Understand current legislation, national guidelines, policies and good practice guidelines related to supporting parents/carers to care for babies during their first year
• Understand factors which impact upon enabling children and young people to understand their health and well-being
• Establish positive relationships with children, young people and relevant others to enable children and young people to understand their health and well-being
• Develop a care plan in partnership with the child or young person to help them to achieve an understanding of the nature of their needs and preferences

What you'll be able to do

• Understand relevant legislation, policies, and best practice in relation to supporting individuals to manage their behaviour.
• Understand the various factors that can influence an individual's behaviour.
• Work effectively with individuals to help them recognise the impact of their behaviour on others.
• Support individuals in developing effective strategies for managing their behavioural responses.
• Evaluate and review the effectiveness of strategies used for managing behavioural responses.

What you'll be able to do

• Understand the legal context of working with individuals in relation to their behaviour, including relevant legislation and regulations.
• Understand the service context of working with individuals in relation to their behaviour, including available services and referral pathways.
• Understand the social context of working with individuals in relation to their behaviour, including social attitudes and cultural considerations.
• Gather relevant information from various sources to explore behavioural responses.
• Use gathered information to analyse and understand the reasons behind specific behavioural responses.
• Work collaboratively with an individual to plan a strategy for changing patterns of behaviour that have a negative impact on their wellbeing.
• Work with the individual to identify specific, measurable, achievable, relevant, and time-bound (SMART) goals for behaviour change.
• Work with an individual and significant others to review the effectiveness of a strategy for changing patterns of behaviour that have a negative impact.
• Evaluate the impact of the strategy on the individual's wellbeing and make adjustments as necessary.

What you'll be able to do

• Understand the different ways in which individuals may react to change
• Apply an active approach in supporting service users or carers to manage change

What you'll be able to do

• Understand the specific considerations required when providing end-of-life care for individuals with dementia
• Understand how to support individuals with dementia who are affected by various symptoms at the end of their life
• Understand how to provide appropriate support to the carers of individuals with dementia during the end-of-life period

What you'll be able to do

• Understand good practice in diabetic foot care.
• Understand the factors affecting foot health in individuals with diabetes.
• Prepare to conduct an examination on the feet of individuals who have diabetes.
• Conduct an examination on the feet of an individual with diabetes.
• Advise individuals with diabetes about foot health.
• Report the outcome of foot examinations.

What you'll be able to do

• Understand legislation, national guidelines, policies, protocols and good practice guidelines related to working with housing and accommodation agencies supporting individuals with mental health needs.
• Understand the nature and operation of the housing sector as related to people with mental health needs, including different types of accommodation and support services.
• Facilitate the arrangement of housing and accommodation services for individuals with mental health needs, ensuring their needs are met and their rights are protected.
• Monitor the provision of housing and accommodation services for individuals with mental health needs, identifying any issues and taking appropriate action.
• Keep accurate and up-to-date records relating to individuals' housing and accommodation arrangements.

What you'll be able to do

• Understand the role of learning and development activities in meeting individual needs
• Identify learning and development activities to meet individual needs and preferences
• Plan learning and development activities with individuals
• Prepare for learning and development activities
• Facilitate learning and development activities with individuals
• Evaluate and review learning and development activities

What you'll be able to do

• Understand policies, protocols and good practice related to group presentations.
• Understand factors which contribute to effective group presentations.
• Plan a presentation to facilitate learning for a group.
• Present information effectively to a group.

What you'll be able to do

• Understand the structure and function of the human body
• Understand factors that affect the function of the human body

What you'll be able to do

• Understand current legislation related to implementing hydrotherapy programmes
• Understand national guidelines related to implementing hydrotherapy programmes
• Understand policies related to implementing hydrotherapy programmes
• Understand protocols related to implementing hydrotherapy programmes
• Understand good practice related to implementing hydrotherapy programmes
• Know musculo skeletal aspects of the body
• Understand the principles of hydrotherapy practice
• Implement hydrotherapy programmes
• Report to the practitioner on the outcomes of the hydrotherapy programme

What you'll be able to do

• Understand the principles of therapeutic group activities
• Plan and prepare for therapeutic group activities
• Support individuals during therapeutic group activities
• Contribute to the evaluation of therapeutic group activities

What you'll be able to do

• Understand the discharge and post discharge information needs of individuals
• Inform individuals of discharge arrangements, ensuring clarity and sensitivity

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and protocols in relation to inserting and securing nasogastric tubes
• Understand purpose and functions of nasogastric tubes and associated procedures
• Prepare the insertion of a nasogastric tube
• Insert a nasogastric tube
• Provide aftercare for individuals following nasogastric tube insertion

What you'll be able to do

• Understand the legal and local requirements relating to the use of telecommunications when supporting individuals
• Use telecommunication technology effectively
• Engage with individuals using telecommunications appropriately
• Identify and evaluate any risks or dangers for individuals during the interaction
• Terminate the interaction safely and appropriately

What you'll be able to do

• Explain how to provide a quality service within legislation, policies and procedures
• Explain the importance of working with others to provide a quality service
• Describe how to monitor quality standards in the health sector
• Explain the importance of prioritising own workload to reduce risks to quality

What you'll be able to do

• Explain how to make recommendations for the use of physical resources in a health setting
• Interpret information to inform expenditure proposals, in line with organisational plans and objectives
• Present proposals for expenditure for physical resources to stakeholders
• Negotiate proposals for expenditure for physical resources with stakeholders

What you'll be able to do

• Understand how to manage the availability and use of physical resources in a health setting
• Understand factors which may have an effect on the use of resources in a health setting
• Manage the availability and use of physical resources to meet service delivery needs

What you'll be able to do

• Understand the effects of symptoms in relation to end of life care.
• Understand how to manage symptoms in end of life care.
• Manage symptoms in end of life care.
• Integrate symptom management in the care management process.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to manufacture of medical devices
• Prepare to carry out the manufacturing of equipment or medical devices
• Carry out the manufacturing of equipment or medical devices
• Monitor operations and conditions
• Test and adjust the finished equipment or medical device

What you'll be able to do

• Understand safe procedures relating to measuring and recording individuals’ fluid balance in a perioperative environment.
• Measure individuals’ body fluid balance in a perioperative environment.
• Record individuals’ body fluid balance in a perioperative environment.
• Review individuals’ body fluid balance in a perioperative environment.
• Manage equipment after measuring individuals’ body fluid balance.

What you'll be able to do

• Know the procedures for monitoring the environment and resources.
• Know the procedures for maintaining the environment and resources.
• Operate equipment required to monitor and maintain the environment and resources.
• Monitor and maintain the environment and resources.
• Clean resources in own work area.

What you'll be able to do

• Understand how to monitor and review individuals’ progress in relation to maintaining optimum nutritional status.
• Monitor individuals’ progress in maintaining optimum nutritional status.
• Support individuals to review their own progress in relation to maintaining optimum nutritional status.

What you'll be able to do

• Understand how to monitor individuals’ progress in relation to managing their weight and nutrition in line with current legislation.
• Understand how to monitor individuals’ progress in relation to managing their weight and nutrition in line with national guidelines.
• Understand how to monitor individuals’ progress in relation to managing their weight and nutrition in line with policies.
• Understand how to monitor individuals’ progress in relation to managing their weight and nutrition in line with protocols.
• Understand how to monitor individuals’ progress in relation to managing their weight and nutrition in line with good practice guidelines.
• Monitor individuals’ progress in managing their body weight, using appropriate methods.
• Monitor individuals’ progress in managing their nutrition, using appropriate methods.
• Support individuals in re-establishing goals for further progress in managing their body weight.
• Support individuals in re-establishing goals for further progress in managing their nutrition.

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and protocols in relation to moving and positioning individuals, ensuring safe and compliant practice.
• Understand anatomy and physiology in relation to moving and positioning individuals, including principles of body mechanics and risk of injury.
• Minimise risk before moving and positioning individuals, carrying out risk assessments and using appropriate equipment.
• Move and position an individual, using safe techniques and respecting their dignity and comfort.
• Know when to seek advice and/or assistance from others when moving and positioning an individual, recognising limitations and ensuring safety.

What you'll be able to do

• Understand current legislation related to obtaining a client history, including data protection and confidentiality.
• Understand national guidelines related to obtaining a client history, including best practice in information gathering.
• Understand organisational policies related to obtaining a client history, including consent procedures.
• Understand relevant protocols related to obtaining a client history.
• Understand good practice principles related to obtaining a client history, including ethical considerations.
• Prepare to obtain a client history by reviewing relevant documentation and preparing appropriate questions.
• Obtain a client history by interviewing the client and gathering relevant information about their background, experiences, and needs.

What you'll be able to do

• Understand how legislation, policy and good practice guidelines relate to obtaining and testing capillary blood samples.
• Understand the anatomy and physiology in relation to obtaining and testing capillary blood samples.
• Prepare to obtain capillary blood samples.
• Obtain capillary blood samples.
• Test and record the results of blood samples.
• Pass on the results of blood samples.

What you'll be able to do

• Understand relevant legislation, policies, and good practice guidelines related to obtaining, carrying, testing, and storing specimens.
• Understand the processes involved in obtaining and testing specimens from individuals.
• Prepare effectively to obtain specimens from individuals.
• Obtain specimens from individuals, adhering to correct procedures.
• Test specimens accurately, following established protocols.
• Report on the outcomes of specimen tests clearly and concisely.

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and protocols in relation to obtaining venous blood samples.
• Understand the anatomy and physiology relating to obtaining venous blood samples.
• Prepare to obtain venous blood samples.
• Obtain venous blood samples.
• Prepare venous blood samples for transportation.

What you'll be able to do

• Understand current legislation related to the operation of equipment for intraoperative cell salvage blood collection.
• Understand national guidelines related to the operation of equipment for intraoperative cell salvage blood collection.
• Understand policies related to the operation of equipment for intraoperative cell salvage blood collection.
• Understand protocols related to the operation of equipment for intraoperative cell salvage blood collection.
• Understand good practice related to the operation of equipment for intraoperative cell salvage blood collection.
• Understand blood physiology related to intraoperative cell salvage.
• Understand the rationale for intraoperative cell salvage blood collection.
• Understand the role and function of equipment used in intraoperative cell salvage blood collection.
• Understand the process and rationale of swab washing for intraoperative cell salvage blood collection.
• Prepare to operate equipment for intraoperative cell salvage blood collection.
• Collect intraoperative cell salvage blood.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to operating equipment for intraoperative cell salvage blood processing and completing the intraoperative cell salvage blood process
• Understand blood physiology in relation to processing intraoperative cell salvaged blood
• Understand the rationale for using intraoperative cell salvage
• Understand the process and rationale for swab washing in relation to intraoperative cell salvage
• Understand the role and function of equipment used in intraoperative cell salvage
• Understand the reinfusion process
• Prepare to operate equipment for intraoperative cell salvage blood processing
• Operate equipment for processing intraoperative cell salvage blood and complete intraoperative cell salvage blood process

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role
• Understand the procedures involved in the calibration of equipment
• Run tests on equipment
• Conclude and report on tests on equipment

What you'll be able to do

• Explain current legislation, national guidelines, policies, protocols and good practice which impact on own role in intravenous cannulation
• Describe the purpose and functions of intravenous cannulation
• Prepare to carry out intravenous cannulation, following relevant procedures
• Carry out intravenous cannulation safely and effectively
• Monitor and report on the intravenous cannulation process and any adverse reactions

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role
• Understand the purpose and functions of electrocardiographs
• Prepare to carry out routine electrocardiograph procedures
• Carry out routine electrocardiograph procedures

What you'll be able to do

• Understand how to perform the non-scrubbed circulating role for perioperative procedures in line with policies.
• Understand how to perform the non-scrubbed circulating role for perioperative procedures in line with protocols.
• Understand how to perform the non-scrubbed circulating role for perioperative procedures in line with good practice.
• Know how medical devices are used for surgical interventions.
• Work with medical devices and equipment for clinical procedures in accordance with requirements.

What you'll be able to do

• Understand health and safety measures specific to carrying out activities in the anaesthetic/recovery environment
• Understand the parameters for clinical readings taken in the anaesthetic/recovery environment
• Prepare anaesthetic equipment for the reception of individuals
• Maintain anaesthetic equipment for the reception of individuals
• Prepare recovery equipment for the reception of individuals
• Maintain recovery equipment for the reception of individuals
• Assist the registered practitioner in caring for individuals in the anaesthetic environment
• Assist the registered practitioner in caring for individuals in the recovery environment

What you'll be able to do

• Understand the health and safety measures related to preventing wound contamination when preparing and applying dressings and drains
• Understand the health and safety measures related to preventing cross infection when preparing and applying dressings and drains
• Understand how medical devices are used in the application of dressings in the learner environment
• Understand how medical devices are used in the application of wound supports in the learner environment
• Understand how medical devices are used in the application of drains in the learner environment
• Select dressings according to individual requirements
• Select drains according to individual requirements
• Prepare dressings according to individual requirements
• Prepare drains according to individual requirements
• Apply dressings according to individual requirements
• Attach drains according to individual requirements

What you'll be able to do

• Understand how to follow safe procedures when preparing and dressing for scrubbed clinical roles
• Work within own sphere of competence when preparing and dressing for scrubbed clinical roles
• Understand how to dress correctly for scrubbed clinical roles
• Work effectively within scrubbed clinical roles, adhering to relevant procedures and guidelines

What you'll be able to do

• Understand how to prepare and provide surgical instrumentation and items for the surgical team in line with health and safety procedures and protocols.
• Prepare surgical instruments and supplementary items for the surgical team.
• Provide surgical instruments and supplementary items for the surgical team.
• Dispose of waste from the sterile field.

What you'll be able to do

• Know current legislation related to the preparation of equipment for intraoperative cell salvage blood collection
• Know national guidelines related to the preparation of equipment for intraoperative cell salvage blood collection
• Know policies, protocols and good practice related to the preparation of equipment for intraoperative cell salvage blood collection
• Understand transfusion issues related to intraoperative cell salvage, including potential risks and benefits
• Understand the role and function of each piece of equipment used in intraoperative cell salvage blood collection
• Prepare equipment correctly and safely for intraoperative cell salvage blood collection, following established procedures

What you'll be able to do

• Understand current legislation related to the preparation of equipment for intraoperative cell salvage blood processing.
• Understand national guidelines related to the preparation of equipment for intraoperative cell salvage blood processing.
• Understand organisational policies related to the preparation of equipment for intraoperative cell salvage blood processing.
• Understand relevant protocols related to the preparation of equipment for intraoperative cell salvage blood processing.
• Understand good practice principles related to the preparation of equipment for intraoperative cell salvage blood processing.
• Understand blood transfusion issues in relation to intraoperative cell salvage, including risks and benefits.
• Understand the rationale for the use of intraoperative cell salvage as an alternative to allogeneic blood transfusion.
• Understand how the decision to proceed with intraoperative cell salvage blood processing is made, including patient selection criteria.
• Understand the rationale for swab washing in relation to intraoperative cell salvage blood, including the removal of contaminants.
• Understand the role and function of each piece of equipment used for intraoperative cell salvage blood processing.
• Prepare equipment for intraoperative cell salvage blood processing according to established procedures and manufacturer's instructions.

What you'll be able to do

• Understand legislation and agreed ways of working when using extended feeding techniques.
• Understand anatomy and physiology in relation to extended feeding.
• Understand extended feeding techniques.
• Manage risks relating to extended feeding.
• Prepare for extended feeding.
• Carry out and complete extended feeding techniques.
• Maintain records and report on extended feeding.

What you'll be able to do

• Understand current legislation, policy and good practice related to the preparation of individuals for healthcare activities.
• Explain the importance of adhering to current legislation, policy and good practice when preparing individuals for healthcare activities.
• Prepare individuals for healthcare activities in accordance with agreed plans and procedures.
• Demonstrate sensitivity and respect when preparing individuals for healthcare activities.
• Record healthcare activities accurately and completely.
• Report healthcare activities to the appropriate personnel in a timely manner.

What you'll be able to do

• Describe the various factors that can influence an individual's health and wellbeing.
• Explore different approaches to behaviour change and their effectiveness in promoting healthier lifestyles.
• State the role of effective communication in health promotion activities and interventions.

What you'll be able to do

• Understand how legislation, frameworks, codes of practice and policies relate to positive behaviour support, ensuring compliance and ethical practice.
• Promote positive behaviour, using strategies that encourage desired behaviours and reduce challenging behaviours.
• Understand the context and use of proactive and reactive strategies, tailoring interventions to individual needs and circumstances.
• Understand the use of restrictive interventions, including legal and ethical considerations.
• Respond appropriately to incidents of challenging behaviour, using de-escalation techniques and ensuring safety.
• Support individuals and others following an incident of challenging behaviour, providing emotional support and debriefing.
• Review and revise approaches to promoting positive behaviour, using data and feedback to improve outcomes.

What you'll be able to do

• Understand why effective communication is important in the work setting, including its impact on individual well-being and service delivery.
• Meet the communication and language needs, wishes, and preferences of individuals, using appropriate methods and resources.
• Overcome barriers to communication, such as sensory impairments, language differences, and cognitive difficulties.
• Apply principles and practices relating to confidentiality in communication, ensuring the privacy and dignity of individuals.

What you'll be able to do

• Understand the legal and organisational requirements for handling information in care settings.
• Implement good practice in handling information in accordance with legal and organisational requirements.
• Support others to handle information in line with good practice and legal requirements.

What you'll be able to do

• Understand the importance of diversity in care settings.
• Understand the importance of equality in care settings.
• Understand the importance of inclusion in care settings.
• Work in an inclusive way, respecting individual differences.
• Promote diversity within the care setting.
• Promote equality within the care setting.
• Promote inclusion within the care setting.

What you'll be able to do

• Understand own responsibilities relating to health and safety
• Understand the responsibilities of others relating to health and safety
• Carry out own responsibilities for health and safety
• Understand procedures for responding to accidents
• Understand procedures for responding to sudden illness
• Reduce the spread of infection
• Move and handle equipment safely
• Move and handle other objects safely
• Handle hazardous substances
• Handle hazardous materials
• Promote fire safety in the work setting
• Implement security measures in the work setting
• Manage stress

What you'll be able to do

• Understand how to promote the application of person-centred approaches in care settings.
• Work in a person-centred way.
• Establish consent when providing care or support.
• Implement and promote active participation.
• Support the individual's right to make choices.
• Promote individuals' well-being.
• Understand the role of risk assessment in enabling a person-centred approach.

What you'll be able to do

• Understand what is required for competence in own work role.
• Reflect on practice.
• Evaluate own performance.
• Agree a personal development plan.
• Use learning opportunities and reflective practice to contribute to personal development.

What you'll be able to do

• Describe different methods used in health promotion planning
• Identify opportunities for the practical application of health promotion strategies in various settings
• Outline the scientific basis and evidence that underpins health promotion practices

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to providing advice and information to parents/carers on the health and well-being of newborn babies.
• Understand the requirements for the health and well-being of newborn babies and their parents/carers.
• Provide advice and information that enables parents/carers to meet the health and well-being needs of their newborn babies.

What you'll be able to do

• Understand good practice in diabetic foot care
• Understand the factors affecting foot health in individuals with diabetes
• Discuss foot examination results with individuals
• Discuss foot examination results with carers
• Advise individuals on the management of foot health
• Advise carers on the management of foot health
• Complete records

What you'll be able to do

• Understand the signs and potential causes of common foot and toe-nail abnormalities.
• Prepare the environment and equipment to provide support for assessed foot care needs.
• Promote the individual’s active engagement in their own foot care.
• Provide foot care safely, following agreed care plans and procedures.
• Accurately record details of the foot care provided.
• Report on the foot care provided to the appropriate person.

What you'll be able to do

• Know factors which can affect the nutritional status of individuals.
• Advise individuals on maintaining optimal nutritional status.
• Obtain specific body measurements from individuals.
• Provide individuals with information and advice on eating to maintain optimum nutritional status.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals with communication and interaction difficulties.
• Understand roles and responsibilities of those supporting individuals with communication and interaction difficulties.
• Understand normal and impaired communication.
• Understand methods of interacting with individuals with communication difficulties.
• Support individuals with communication and interaction difficulties to carry out learning tasks and activities.
• Support individuals with communication and interaction difficulties to communicate with others.

What you'll be able to do

• Understand the role that leisure activities play in wellbeing
• Support individuals in planning for leisure activities
• Encourage individuals to participate in leisure activities
• Support individuals to participate in leisure activities
• Contribute to the review of support for leisure activities
• Contribute to the revision of support for leisure activities

What you'll be able to do

• Understand the importance of mobility
• Prepare for mobility activities
• Support individuals to keep mobile
• Observe, record and report on activities to support mobility

What you'll be able to do

• Understand the importance of sleep.
• Establish conditions suitable for sleep.
• Assist an individual to sleep.
• Monitor sleep.
• Access information and advice about difficulties with sleep.

What you'll be able to do

• Understand the importance of supporting individuals to continue recommended therapies.
• Encourage individuals to continue recommended therapies.
• Support individuals to continue recommended therapy.
• Monitor, record and report on observations during recommended therapy.
• Contribute to the evaluation and review of recommended therapies.

What you'll be able to do

• Understand the context of supporting skills for everyday life, including relevant theories and best practices
• Support individuals to plan for maintaining and developing skills for everyday life, considering their individual needs and preferences
• Support individuals to retain, regain or develop skills for everyday life, using appropriate techniques and resources
• Evaluate support for developing or maintaining skills for everyday life, identifying areas for improvement and celebrating successes

What you'll be able to do

• Understand different approaches to managing pain and discomfort in individuals.
• Assist individuals in minimising their pain or discomfort.
• Monitor individuals' pain or discomfort levels.
• Accurately record details of the management of individuals’ pain or discomfort.
• Report on the management of individuals’ pain or discomfort.

What you'll be able to do

• Understand how to prepare individuals for operative and invasive procedures in line with national guidelines, policies, protocols and good practice.
• Understand the factors to be considered in the choice of surgical instruments and supplementary items during operative procedures.
• Support others to prepare individuals for operative and invasive procedures.
• Select, handle and dispose of surgical instruments and supplementary items for operative and invasive procedures.

What you'll be able to do

• Understand how to receive and handle clinical specimens within the sterile field in line with health and safety guidance
• Demonstrate the ability to receive and handle clinical specimens within the sterile field

What you'll be able to do

• Know the regulations and legislation that applies to the misuse use of substances in line with organisational procedures
• Understand the indications of substance misuse
• Assess and monitor risk in accordance with organisational procedures
• Understand how to handle information and maintain records in line with organisational procedures
• Refer individuals to appropriate services in line with organisational requirements

What you'll be able to do

• Know the anatomy of the skin and underlying tissues.
• Know the physiology of the skin and underlying tissues.
• Understand the process of wound healing.
• Understand the risks of wound contamination.
• Understand the rationale for following approved procedures to remove wound closures.
• Understand the rationale for following approved techniques to remove wound closures.
• Prepare the individual and the environment to remove wound closure materials.
• Remove wound closure materials safely and effectively.
• Record the outcomes of the wound closure removal procedure accurately.
• Report the outcomes of the wound closure removal procedure to the appropriate person.

What you'll be able to do

• Understand current legislation in relation to removing wound drains
• Understand national guidelines in relation to removing wound drains
• Understand policies, procedures and protocols in relation to removing wound drains
• Understand the various factors related to the safe and effective removal of wound drains
• Prepare the necessary equipment and environment for removing wound drains
• Safely and effectively remove wound drains according to established procedures
• Care for and support the individual during the wound drain removal procedure
• Care for and support the individual after the wound drain removal procedure

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to the reprocessing of endoscopy equipment.
• Understand the procedures involved in reprocessing endoscopy equipment.
• Carry out the reprocessing procedure.
• Report and record on the reprocessing of endoscopy equipment.

What you'll be able to do

• Understand the importance of positive working relationships in care settings.
• Understand how to establish and maintain effective working relationships with colleagues in care settings.
• Work in ways that are agreed with the employer's policies and procedures.
• Demonstrate adherence to agreed ways of working in a care setting.
• Work in partnership with other professionals and individuals receiving care.
• Demonstrate effective communication and collaboration when working in partnership with others.

What you'll be able to do

• Understand principles of safeguarding adults, including duty of care, consent, and confidentiality.
• Recognise signs of abuse, including physical, emotional, financial, and neglect.
• Respond to suspected or alleged abuse, following organisational policies and procedures.
• Understand the national and local context of safeguarding and protection from abuse, including relevant legislation and guidance.
• Understand ways to reduce the likelihood of abuse, including promoting a safe and supportive environment.
• Recognise and report unsafe practices, to protect individuals from harm.
• Understand principles for online safety, including risks and preventative measures.

What you'll be able to do

• Understand legislation, local policy and protocol in relation to dressing for work in a healthcare setting.
• Explain the rationale behind dressing for work policies and protocols in healthcare settings.
• Select appropriate personal protective equipment (PPE) for specific tasks in a healthcare setting.
• Use personal protective equipment (PPE) correctly and consistently in a healthcare setting.
• Dispose of used PPE safely and in accordance with local guidelines.

What you'll be able to do

• Evaluate own work and that of others to identify areas for improvement in service delivery.
• Understand how to make constructive suggestions about how services can be improved.
• Understand how to discuss and agree service improvements with relevant individuals.
• Understand how to make agreed improvements to own work and how to support others to make changes to their work practices.

What you'll be able to do

• Understand what is meant by study skills within the context of the role of a Senior Healthcare Support Worker and their importance for professional development
• Understand how to use a range of investigatory techniques to gather information and evidence
• Plan an extended piece of work, setting realistic goals and timelines
• Carry out research using appropriate methods to inform an extended piece of work
• Present an extended piece of work in a clear, concise, and professional manner
• Review an extended piece of own work, identifying areas for improvement and reflecting on the learning process

What you'll be able to do

• Assess the developmental needs of individual children or young people, taking into account their specific circumstances.
• Prepare a comprehensive development plan based on the assessed needs of children or young people.
• Support the holistic development of children or young people, addressing their physical, emotional, social, and cognitive needs.
• Understand how to support the provision of safe, stimulating, and inclusive environments that promote the development of children or young people.
• Understand how working practices, policies, and procedures can positively or negatively impact on the development of children and young people.
• Support children and young people's positive behaviour through the implementation of appropriate strategies and interventions.
• Understand how to support children and young people experiencing various transitions in their lives, such as starting school or moving to a new home.

What you'll be able to do

• Understand an individual’s specific communication needs
• Understand how to support the use of communication technology and aids
• Contribute to identifying and addressing specific communication needs of individuals
• Interact with individuals using their preferred communication method
• Promote communication between individuals and others
• Review an individual’s communication needs and the support provided

What you'll be able to do

• Work with individuals to identify their needs and preferences in relation to personal care.
• Provide support for personal care.
• Support individuals to use the toilet.
• Support individuals to maintain personal hygiene.
• Support individuals to manage their personal appearance.
• Monitor and report on support for personal care.

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and protocols in relation to supporting individuals in the community
• Understand why individuals require support
• Understand how to ensure individuals receive the support they need from carers
• Support carers to meet the care needs of individuals

What you'll be able to do

• Understand the impact of transitions on children and young people
• Understand how to support children and young people experiencing transitions
• Understand influences on children and young people experiencing transitions

What you'll be able to do

• Understand the principles of working with children and young people with additional needs
• Work in partnership with families with children or young people with additional needs
• Support age and developmentally appropriate learning, play or leisure opportunities for children or young people with additional needs
• Understand how to evaluate, support and develop existing practice with children and young people with additional needs
• Understand how to work in partnership with other agencies and professionals to support provision for children and young people with additional needs

What you'll be able to do

• Understand the legal requirements which protect children and young people with mental health conditions
• Understand the organisational requirements which protect children and young people with mental health conditions
• Understand the specific needs of children and young people with mental health conditions
• Understand the range of interventions available to support children and young people with mental health conditions
• Understand the interventions available to support parents or carers of children and young people with mental health conditions
• Understand education provision for children and young people within a mental health setting
• Support a child or young person with a mental health condition in a way that promotes their wellbeing

What you'll be able to do

• Understand the principles for supporting independence in the tasks of daily living.
• Establish what support is required for daily living tasks.
• Provide support for planning and preparing meals.
• Provide support for buying and using household and personal items.
• Provide support for keeping the home clean and secure.
• Identify and respond to changes needed in support for daily living tasks.

What you'll be able to do

• Understand the aims and principles of end of life care.
• Understand factors affecting end of life care.
• Understand advance care planning in relation to end of life care.
• Provide support to individuals and key people during end of life care.
• Understand the role of organisations and support services available to individuals and key people in relation to end of life care.
• Support individuals through the process of dying.
• Take action following the death of individuals.
• Manage own feelings in relation to the dying or death of individuals.

What you'll be able to do

• Understand reasons for change.
• Understand responses to change.
• Support individuals to plan how to manage or adapt to change.
• Support individuals to manage or adapt to change.
• Evaluate the support provided during a period of change.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and procedures related to supporting individuals during emergency situations.
• Understand how being involved in an emergency situation can impact on individuals’ health and well being.
• Understand how the negative effects of being involved in an emergency situation can be reduced.
• Prepare to provide support to individuals during emergency situations.
• Provide support to individuals during emergency situations.

What you'll be able to do

• Understand the impact of the last days of life on the individual and others
• Understand how to respond to common symptoms in the last days of life
• Support individuals and others during the last days of life
• Respond to changing needs of an individual during the last days of life
• Work according to national guidelines, local policies and procedures, taking into account preferences and wishes after the death of the individual
• Manage own feelings in relation to an individual’s dying or death

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice when supporting individuals to undertake chosen activities.
• Understand concepts for supporting individuals to undertake chosen activities, services or facilities.
• Make plans with individuals to undertake chosen activities.
• Support individuals to undertake chosen activities.

What you'll be able to do

• Understand the role of direct payments
• Support individuals to decide whether to use direct payments
• Provide support to select services to be purchased with direct payments
• Provide support for completing paperwork associated with direct payments
• Understand how to address difficulties, dilemmas and conflicts relating to direct payments
• Contribute to reviewing the support provided through direct payments
• Contribute to reviewing the management of direct payments

What you'll be able to do

• Know ways to support individuals to access information on services and facilities.
• Work with individuals to select and obtain information about services and facilities.
• Work with individuals to access and use information about services and facilities.
• Support individuals to evaluate the information accessed on services and facilities.

What you'll be able to do

• Understand factors that influence individuals’ access to services and facilities
• Support individuals to select services and facilities
• Support individuals to access and use services and facilities
• Support individuals to review their access to and use of services and facilities

What you'll be able to do

• Understand the value of engagement in training, education or employment for individuals.
• Understand how legislation, guidance and codes of practice support an individual to access training, education or employment.
• Understand the support available to individuals accessing education, training or employment.
• Support an individual to identify and access education, training or employment that meet their needs and preferences.
• Support individuals to undertake education, training or employment.
• Evaluate engagement in education, training or employment.

What you'll be able to do

• Understand the range of support available to individuals to access housing and accommodation services
• Work with individuals to identify housing and accommodation services that meet their specific needs and preferences
• Work with individuals to plan the steps required to access suitable housing and accommodation services
• Work with individuals to access housing and accommodation services, providing appropriate support and guidance
• Work collaboratively with housing and accommodation services to meet the identified needs of individuals
• Contribute to the review of housing and accommodation services for individuals, providing feedback and suggestions for improvement

What you'll be able to do

• Understand health care procedures likely to be undertaken by individuals, including common procedures and associated risks.
• Support individuals to prepare to carry out their own health care procedures, providing information and reassurance.
• Support individuals to carry out health care procedures, respecting their autonomy and providing assistance as needed.
• Monitor health care procedures undertaken by individuals, identifying and responding to any problems or concerns.

What you'll be able to do

• Understand the role and purpose of support groups within the wider support network.
• Support individuals to assess the need for additional support groups, considering factors such as demographics and existing services.
• Support individuals to develop their own support groups, including planning, resource allocation, and recruitment.
• Support individuals to run support groups effectively, facilitating discussions and ensuring inclusivity.
• Support individuals to evaluate the effectiveness of support groups, using appropriate methods and feedback mechanisms.

What you'll be able to do

• Support individuals to make choices about food and drink
• Prepare to provide support for eating and drinking
• Provide support for eating and drinking
• Clear away after eating and drinking
• Monitor eating and drinking and the support provided

What you'll be able to do

• Understand the principles of supporting individuals to live at home.
• Contribute to planning support for living at home.
• Work with individuals to secure additional services and facilities to enable them to live at home.
• Work in partnership to introduce additional services for individuals living at home.
• Contribute to reviewing support for living at home.

What you'll be able to do

• Understand the various factors that can affect the management of continence in individuals.
• Support individuals and their carers to manage continence issues with dignity and respect.
• Support the appropriate and safe use of equipment to manage continence.
• Maintain effective infection control measures when supporting individuals to manage continence.
• Accurately monitor, record and report on support provided for managing continence, in line with organisational procedures.

What you'll be able to do

• Understand how to support individuals to manage dysphagia in line with current legislation, national guidelines, policies, protocols and good practice guidelines.
• Understand how dysphagia affects individuals.
• Know the importance of nutritional intake for individuals with dysphagia.
• Support individuals in managing dysphagia by developing skills through participating in therapy programmes.
• Provide information to colleagues regarding individuals’ treatment.

What you'll be able to do

• Access information and advice about financial affairs
• Provide support for individuals to manage their finances
• Contribute to applying for financial assistance
• Contribute to reviewing support for managing finances

What you'll be able to do

• Understand the principles that promote and support well-being and recovery from mental health problems
• Know the range of issues that may be addressed in a recovery plan
• Support people to use approaches for managing their own recovery from mental health problems

What you'll be able to do

• Understand the various factors that can affect an individual's move to a new home environment
• Support individuals to prepare practically and emotionally for moving into new home environments
• Support individuals to settle into new home environments, addressing any initial challenges
• Support individuals to review the impact of new home environments on their wellbeing and make necessary adjustments

What you'll be able to do

• Understand different types of healthcare activities and their potential impact on individuals.
• Understand the importance of effective communication and person-centred care when supporting individuals undergoing healthcare activities.
• Prepare individuals to undergo healthcare activities by providing clear information and addressing their concerns.
• Support individuals undergoing healthcare activities by providing reassurance and practical assistance.
• Support individuals following healthcare activities by monitoring their well-being and providing appropriate aftercare.
• Recognise and respond appropriately to any adverse reactions or complications following healthcare activities.

What you'll be able to do

• Understand the effects of bereavement on individuals, including emotional, physical, and psychological effects.
• Understand principles for supporting individuals who are bereaved, including empathy, active listening, and respect.
• Support individuals to express their response to loss, using appropriate communication techniques.
• Support individuals who are bereaved, in a way that promotes their well-being and independence.
• Understand the role of specialist agencies in supporting individuals who are bereaved, and how to access their services.
• Manage own feelings when providing support for individuals who are bereaved, maintaining professional boundaries and seeking support when needed.

What you'll be able to do

• Understand the causes and effects of distress on individuals
• Understand potential impacts on own well-being when supporting an individual who is distressed
• Prepare to support individuals who are experiencing distress
• Support individuals who are experiencing distress
• Support individuals to manage distress
• Record and report on an individual’s distress

What you'll be able to do

• Understand current legislation related to supporting individuals with cognition or learning difficulties.
• Understand national guidelines related to supporting individuals with cognition or learning difficulties.
• Understand policies related to supporting individuals with cognition or learning difficulties.
• Understand protocols related to supporting individuals with cognition or learning difficulties.
• Understand good practice related to supporting individuals with cognition or learning difficulties.
• Understand cognitive difficulties.
• Understand learning difficulties.
• Assist the therapist to prepare learning activities.
• Support individuals with learning tasks.
• Assist in reviewing learning.

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and good practice guidelines related to feeding babies
• Feed babies in line with evidence based practice
• Communicate with individuals when assisting with feeding babies
• Support the individual with feeding babies

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals with speech and language disorders to develop their communication skills.
• Understand the range of developmental, progressive and acquired disorders that can impact on developing or developed communication across the lifespan.
• Understand the factors affecting individuals’ ability to communicate.
• Understand how therapeutic programmes and activities are used to support and enhance communication.
• Prepare to support individuals with speech and language disorders during agreed therapeutic activities.
• Support the implementation of agreed therapeutic programmes and activities to help individuals with speech and language disorders to develop their communication skills.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to supporting parents or carers to interact with and care for their newborn baby.
• Understand how to support parents or carers to interact and care for their newborn babies.
• Support parents or carers in caring for, interacting with and forming bonds with their newborn babies.
• Support parents or carers in feeding and keeping their babies clean and safe.

What you'll be able to do

• Understand current legislation related to supporting parents/carers to care for babies
• Understand national guidelines related to supporting parents/carers to care for babies
• Understand policies, protocols and good practice guidelines related to supporting parents/carers to care for babies
• Understand how to support the physical development of babies during their first year
• Understand how to support the social development of babies during their first year
• Understand how to support the emotional development of babies during their first year
• Understand how to support the cognitive development of babies during their first year
• Provide active support to parents/carers in relation to keeping their babies safe from harm
• Provide active support to parents/carers to look after the health needs of their babies, including feeding and hygiene
• Provide active support to parents/carers in meeting the developmental needs of their babies through play and interaction

What you'll be able to do

• Understand the importance of risk-taking in everyday life for individuals
• Understand the importance of a positive, person-centred approach to risk-assessment
• Understand the legal and ethical framework which underpins an individual’s right to make decisions and take risks
• Support individuals to make informed decisions about risks
• Support individuals to take calculated risks in a safe and appropriate manner
• Understand duty of care in relation to supporting positive risk-taking and the potential consequences of inaction

What you'll be able to do

• Understand the importance of spiritual wellbeing for individuals in a care setting.
• Identify the spiritual needs of an individual.
• Identify the spiritual needs of others involved in the individual's care.
• Understand the impact of personal values and beliefs on own spiritual wellbeing.
• Understand the impact of personal values and beliefs on an individual's spiritual wellbeing.
• Support individuals' spiritual wellbeing in an appropriate manner.

What you'll be able to do

• Understand the impact of loss and grief on individuals approaching end of life and those close to them.
• Support individuals and others through their experience of loss and grief.
• Manage own feelings in relation to loss and grief when supporting others.

What you'll be able to do

• Understand own and others roles and responsibilities in the prevention and control of infections
• Understand legislation and policies relating to prevention and control of infections
• Understand systems and procedures relating to the prevention and control of infections
• Understand the importance of risk assessment in relation to the prevention and control of infections
• Understand the importance of using Personal Protective Equipment (PPE) in the prevention and control of infections
• Understand the importance of good personal hygiene in the prevention and control of infections

What you'll be able to do

• Understand the importance of health and safety measures when transporting, transferring and positioning individuals and equipment in the perioperative care environment
• Understand the requirements for pressure area care in the perioperative environment
• Prepare to transport individuals within the perioperative care environment
• Assist in the transfer and positioning of individuals within the perioperative environment

What you'll be able to do

• Understand the principles of advance care planning.
• Understand the process of advance care planning.
• Understand person centred approaches to advance care planning.

What you'll be able to do

• Understand the expected pattern of development for children and young people from birth to 19 years.
• Understand the factors that influence children and young people’s development.
• Understand how factors that influence children and young people's development affect practice.
• Understand how to monitor children and young people’s development.
• Understand interventions that should take place if children and young people's development is not following the expected pattern.
• Understand the importance of early intervention to support the speech, language and communication needs of children and young people.
• Understand the potential effects of transitions on children and young people’s development.

What you'll be able to do

• Understand the main legislation, guidelines, policies and procedures for safeguarding children and young people.
• Understand the importance of working in partnership with other organisations to safeguard children and young people.
• Understand the importance of ensuring children and young people’s safety and protection in the work setting.
• Understand how to respond to evidence or concerns that a child or young person has been abused or harmed.
• Understand how to respond to evidence or concerns that a child or young person has been bullied.
• Understand how to work with children and young people to support their safety and wellbeing.
• Understand the importance of e-safety for children and young people.

What you'll be able to do

• Understand frailty and its characteristics.
• Understand the impact of frailty on individuals' physical health.
• Understand the impact of frailty on individuals' mental health.
• Understand the impact of frailty on individuals' social wellbeing.
• Understand the nature of long term conditions.
• Understand the impact of long term conditions on individuals' physical health.
• Understand the impact of long term conditions on individuals' mental health.
• Understand the impact of long term conditions on individuals' social wellbeing.
• Support individuals with frailty to maintain their independence.
• Support individuals with frailty to manage their condition.
• Support individuals with long term conditions to maintain their independence.
• Support individuals with long term conditions to manage their condition.

What you'll be able to do

• Understand how to work effectively within the care and support planning process for individuals with mental health needs
• Understand how to work effectively within a risk management process for individuals with mental health needs

What you'll be able to do

• Understand considerations for individuals at end of life
• Understand how to support individuals affected by symptoms at end of life
• Understand how to support significant others at the end of life of an individual with specific health needs

What you'll be able to do

• Understand mental health and mental well-being
• Understand mental health conditions that affect children and young people and reasons for classifying
• Understand legal and organisational requirements in relation to working with children and young people with mental health conditions
• Understand the use of behaviour management strategies for children and young people with mental health conditions
• Understand supervision of children and young people with mental health conditions

What you'll be able to do

• Understand the diverse needs of people experiencing mental health problems, including their physical, emotional, and social needs.
• Understand the strengths and limitations of the main interventions used in mental health care, such as medication, therapy, and social support.
• Know the key principles and factors that underpin the choice of mental health interventions for individuals with specific needs and circumstances.

What you'll be able to do

• Understand the different types of mental ill health.
• Understand the impact of mental ill health on individuals.
• Understand the impact of mental ill health on others in their social network.

What you'll be able to do

• Understand the different views on the nature of mental well-being and mental health.
• Understand the factors that may influence mental well-being and mental health across the life span.
• Implement an effective strategy for promoting mental well-being and mental health with individuals.
• Implement an effective strategy for promoting mental well-being and mental health with groups.

What you'll be able to do

• Understand local trust policy in relation to absconsion in paediatric mental health settings
• Understand local trust policy in relation to self-harm in paediatric mental health settings
• Understand local trust policy in relation to behaviour management in paediatric mental health settings
• Understand risk management in paediatric mental health settings
• Understand the implementation of risk management plans within paediatric mental health settings

What you'll be able to do

• Understand the current legislation, guidelines and policies relevant to the administration of medication.
• Understand the roles and responsibilities involved in the administration of medication.
• Understand the requirements and procedures for the administration of medication.
• Understand the requirements and procedures for ensuring an individual’s safety during medication administration.
• Contribute to the management of medications and administration records.

What you'll be able to do

• Understand how legislation and policies support the human rights and inclusion of individuals with learning disabilities.
• Understand the nature, causes and characteristics of learning disability.
• Understand the historical context of learning disability.
• Understand the principles and practice of advocacy, empowerment and active participation in relation to supporting individuals with learning disabilities and their families.
• Understand how views and attitudes impact on the lives of individuals with learning disabilities and their family/carers.
• Understand how to promote communication with individuals with learning disabilities.

What you'll be able to do

• Know the legal framework for mental health
• Know the current policy framework for mental health
• Know the service framework for mental health
• Understand the rights of individuals using mental health services
• Understand the responsibilities of individuals using mental health services
• Understand the rights and responsibilities of others involved in mental health services

What you'll be able to do

• Explain the neurology of dementia
• Analyse the impact of recognition and diagnosis of dementia on individuals and their families
• Explain how dementia care must be underpinned by a person-centred approach

What you'll be able to do

• Understand the causes and prevalence of suicidal behaviour, including risk factors and warning signs.
• Understand the process of suicide intervention, including assessment, de-escalation, and safety planning.
• Understand the role of the main caregiver and other professionals in managing suicide interventions, including collaboration and communication.

What you'll be able to do

• Understand the anatomy and physiology of the skin in relation to pressure area care.
• Understand good practice in relation to own role when undertaking pressure area care.
• Follow the agreed care plan.
• Understand the use of materials, equipment and resources that are available when undertaking pressure area care.
• Prepare to undertake pressure area care.
• Undertake pressure area care.

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and protocols in relation to undertaking personal hygiene activities with individuals
• Know the anatomy and physiology of the skin, nose, mouth, eyes and ears in relation to cleansing
• Prepare for undertaking personal hygiene activities with individuals
• Undertake personal hygiene activities with individuals
• Record and report the outcome of the personal hygiene activity

What you'll be able to do

• Understand relevant legislation, policy and good practice for undertaking physiological measurements.
• Understand the physiological states that can be measured.
• Prepare to take physiological measurements.
• Undertake physiological measurements.
• Record and report results of physiological measurements.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to assessment for stoma care.
• Understand the anatomy and physiology in relation to conditions requiring stoma care.
• Prepare individuals for stoma care.
• Carry out stoma care for individuals.
• Monitor and check individuals following stoma care.

What you'll be able to do

• Understand the need for tissue viability risk assessment in preventing pressure ulcers and other tissue damage.
• Undertake tissue viability risk assessments using recognised tools and techniques.
• Record and report on tissue viability risk assessment findings accurately and comprehensively.
• Understand when the tissue viability risk assessment should be reviewed and updated, based on changes in the individual's condition or environment.

What you'll be able to do

• Understand safety measures specific to undertaking treatments and dressings of lesions and wounds
• Understand wound infection
• Understand wound healing
• Understand the rationale for carrying out procedures when treating wounds/lesions
• Prepare to treat and dress lesions and wounds
• Carry out treatments and dressings to lesions/wounds
• Record outcomes of the activities
• Report outcomes of the activities

What you'll be able to do

• Understand relevant legislation, policies, and good practice guidelines relating to urethral catheterisation procedures.
• Understand the relevant anatomy and physiology of the urinary system in relation to urethral catheterisation.
• Prepare to insert urethral catheters, ensuring appropriate equipment and a suitable environment.
• Insert urethral catheters safely and effectively, following established procedures and protocols.
• Monitor and care for the urethral catheter after insertion, identifying and addressing any potential complications.
• Care for and support the individual during and after the urethral catheterisation procedure, addressing their concerns and ensuring their comfort.

What you'll be able to do

• Understand partnership working with families and family members in care and/or support.
• Establish and maintain positive relationships with families and family members in care and/or support.
• Plan shared approaches to the care and support of individuals with families and family members in care and/or support.
• Work with families to access support in their role as carers.
• Exchange and record information about partnership work with families.
• Contribute to reviewing partnership work with families.
• Provide feedback about support for families.

What you'll be able to do

• Understand the development and learning of babies and young children
• Support the development and learning of babies and young children
• Understand the attachment needs of babies and young children
• Engage with babies and young children and be sensitive to their needs
• Work in partnership with carers in order to support the learning and development of babies and young children