United Kingdom · Technology and data · Lead (8-12 years)

Head of Software Development

Here is the whole job, in plain words. What it is, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

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As a Head of Software Development, a good place to start on Prompt Engineering & LLM Integration is Planning Automation Across a Department, a free Future Fluency module at Level 5. You'd practise working out what in your department's work could be automated, what should not be, and what to recommend.

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One email: what AI is changing in this job, the new skills it asks for, where it leads, and where to start free. With a link back here. Nothing else follows unless you confirm your address.

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  • Experience bandLead (8-12 years)
  • Direct reports3-8 reports
  • Reports toDirector of Engineering
  • UK framework levelUsually a manager, or the deepest specialist in a team

Also advertised as Staff Software Development Lead · Principal Engineer (Development Lead) · Technical Lead, Software Engineering · Head of Software Engineering (Lead)

Built on 43,079 real UK job descriptions we analysed · grounded in what real qualifications cover

1From this job to a course

The qualifications matched to this job

EAL Level 2 Certificate In Engineering Technologies Excellence, Achievement & Learning Limited · Level 2 · covers 1 of 5 standards
EAL Level 2 Diploma In Engineering Technologies Excellence, Achievement & Learning Limited · Level 2 · covers 1 of 5 standards
EAL Level 2 Certificate in Engineering Operations (Knowledge) Excellence, Achievement & Learning Limited · Level 2 · covers 1 of 5 standards
EAL Level 2 First Certificate in Engineering Technology Excellence, Achievement & Learning Limited · Level 2 · covers 1 of 5 standards
EAL Level 2 Diploma in Engineering Operations (Knowledge) Excellence, Achievement & Learning Limited · Level 2 · covers 1 of 5 standards
EAL Level 2 First Diploma in Engineering Technology Excellence, Achievement & Learning Limited · Level 2 · covers 1 of 5 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Leading a team in Engineering EAL Level 2 Certificate In Engineering Technologies

The future skills this job leans on

AI Fluency working with AI as a thinking partner
Data Fluency turning numbers into a decision
Sustainability Fluency building care for people and planet into the work
Systems Fluency seeing the whole picture

2AI and this work

Will AI change your work as a Head of Software Development?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

  • Prompt Engineering & LLM Integration
  • Sustainable Software Engineering Principles
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your Head of Software Development plan as you set up, starting with the free Automation Fluency module. No card.

Your first Future Fluency module is free. After that, your AI tutor is £70 a month.

Keep this read. One email with what AI is changing in this job, the new skills it asks for and where to start free. Nothing else follows unless you confirm your address.

3What this role really is

A Head of Software Development makes sure a team writes the right code, the right way, and ships it. The role connects architectural decisions with the daily work of building and delivering features, and involves supporting the people doing that work.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

GitHub/GitLab (Source Control & Repo Mgmt) Advanced

Designing and enforcing branching strategies, managing repository permissions and settings, mentoring engineers on advanced Git usage, and ensuring code integrity across your team's projects.

GitHub Actions / Jenkins (CI/CD & Automation) Expert

Designing and building complex CI/CD pipelines from scratch, implementing automated testing, security scanning (SAST/DAST), and advanced deployment strategies like blue/green or canary releases. You're the go-to for pipeline issues.

AWS (EC2, S3, RDS, Lambda, EKS) / Azure (App Service, SQL Database, Functions, AKS) Advanced

Architecting and implementing infrastructure as code using Terraform or CloudFormation. Designing scalable and resilient systems with containers (Docker, Kubernetes/EKS/AKS) and serverless functions. You'll be making key cloud technology choices.

Jira / Confluence (Project & Knowledge Mgmt) Advanced

Configuring complex Jira workflows and dashboards to track team progress and identify bottlenecks. Championing documentation best practices in Confluence, ensuring knowledge is shared and discoverable. You might even act as a Scrum Master occasionally.

Datadog / New Relic (Observability & Monitoring) Expert

Creating custom dashboards and alerts, implementing structured logging and distributed tracing across your team's services. Leading root cause analysis during incidents and defining SLOs/SLIs to measure system health. You'll know what's going on before anyone else.

Anaplan / Workday Adaptive Planning (Financial & Strategic Planning) Basic

Providing detailed input for project budget estimates, understanding the cost implications of technical decisions, and contributing to business cases for technology investments. You'll need to speak the language of finance, even if you're not building the models.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
Technical Architecture & Design Follows established patterns, escalates design choices. Proposes design options, seeks review for complex areas. Designs complex features, leads architectural discussions, consults on cross-service designs.
Project Scope & Timelines Estimates individual tasks, reports progress. Estimates feature work, identifies dependencies, flags risks. Estimates and plans multi-sprint workstreams, negotiates scope with Product.
Team Hiring & Performance N/A (may participate in interviews as a peer). N/A (may provide peer feedback). Mentors junior engineers, provides feedback for performance reviews.
Budget Allocation (Team Level) N/A. N/A. Provides input on project costs (e.g., cloud resources).
Process Improvement Follows team processes, flags inefficiencies. Proposes small process improvements within team. Leads process improvements for specific team workflows (e.g., code review process).

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Team Delivery Predictability
How often your team delivers committed work within the agreed sprint or project timelines.
Target · 85% of sprint commitments met; 90% of project milestones hit within +/- 1 week variance.

If your team commits to 10 features in a sprint, you'd aim to complete at least 8 or 9 of them. For a 3-month project, hitting the 'beta release' milestone within a few days of the planned date.

System Reliability (SLOs for owned services)
Ensuring the services or components your team owns meet their defined Service Level Objectives (SLOs) for uptime, latency, and error rates.
Target · Maintain 99.9% uptime and keep average response times under 200ms for critical services.

Your team's core API service maintained 99.95% availability last quarter, with an average P95 latency of 150ms, comfortably within SLOs.

Technical Debt Reduction/Management
The measurable progress made in addressing identified technical debt, balancing new feature development with essential maintenance.
Target · Allocate 15-20% of sprint capacity to tech debt; reduce critical tech debt items by 20% quarterly.

After identifying 10 high-priority tech debt items, your team successfully refactored 3 of them last quarter, improving code maintainability scores by 5% in that area.

Engineer Growth & Mentorship Impact
The measurable development and progression of your direct reports, including skill acquisition and increased responsibility.
Target · At least 50% of direct reports show measurable skill improvement (e.g., taking on more complex tasks, leading small initiatives) within 6 months. One junior engineer promoted or significantly upskilled annually.

One of your mid-level engineers, after focused mentorship, successfully designed and implemented a new microservice end-to-end, a task they couldn't have handled 6 months prior.

Architectural Soundness & Future-Proofing
The degree to which your team's designs are scalable, resilient, maintainable, and align with the broader architectural vision, avoiding short-sighted solutions.
  • Designs consistently pass architectural review boards with minimal rework
  • new systems integrate smoothly with existing ones
  • fewer unexpected scaling issues
  • positive feedback from other Lead Engineers on design choices
  • proactive identification of future technical challenges.
Team Health & Engagement
The overall morale, psychological safety, and collaborative spirit within your team, fostering an environment where engineers feel valued and can do their best work.
  • High participation in team retrospectives with constructive feedback
  • engineers openly share ideas and concerns
  • low voluntary attrition within your team
  • positive feedback in anonymous team surveys
  • engineers actively helping each other without being prompted
  • a noticeable sense of camaraderie.
Cross-Functional Collaboration & Influence
How effectively you work with Product, QA, and other engineering teams, ensuring alignment, managing expectations, and influencing technical decisions across the organisation.
  • Product Managers proactively seek your technical input early in the planning cycle
  • successful resolution of cross-team dependencies without major blockers
  • positive feedback from peers in other departments about your team's collaborative behaviour
  • your technical recommendations are often adopted by other teams or leadership.
Incident Response & Post-Mortem Quality
The effectiveness of your team's response to production incidents and the quality of the blameless post-mortems, focusing on learning and preventing recurrence.
  • Incidents are resolved efficiently with clear communication
  • post-mortems are thorough, identify root causes, and lead to actionable improvements
  • a reduction in repeat incidents for services owned by your team
  • engineers feel safe to report issues without fear of blame.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Solving Complex Technical Puzzles

You'll spend time diving into tricky architectural decisions, debugging gnarly production issues, or figuring out how to integrate disparate systems. It's about getting your hands dirty with the hardest problems.

Spending a Tuesday afternoon whiteboarding a new microservice interaction with your senior engineers, figuring out the data flow and potential failure points, then sketching out the first few API contracts.

Building and Growing High-Performing Teams

A big part of your day will be coaching, mentoring, and unblocking your engineers. You get a real kick out of seeing someone you've supported take on a new challenge and nail it. It's about creating an environment where people can do their best work.

Helping a mid-level engineer navigate a tricky conversation with a Product Manager, then seeing them confidently present a technical solution to a wider group a few weeks later.

Driving Real Business Impact through Technology

You're not just building software for software's sake. You want to see your team's work directly contribute to revenue, efficiency, or customer satisfaction. You'll be connecting the dots between code and commercial outcomes.

Leading a project that reduces cloud infrastructure costs by 10% or speeds up a critical customer onboarding flow, and then being able to clearly articulate that impact to leadership.

What frustrates people
  • The 'Shadow IT' Problem: Discovering a critical business process running on some complex Excel macro or a system built by another department without any engineering oversight.
  • The Product vs. Engineering Tension: Constantly negotiating with Product Managers who want new features yesterday, while you know the codebase is fragile and desperately needs a 'zero-feature' sprint just to stabilise.
  • Inheriting a 'Big Ball of Mud': Taking over a legacy system with no documentation, no tests, and the original developers long gone. Your first year might feel like pure archaeological dig.
  • The 3 AM Pager Duty Alert: Being the ultimate escalation point for any production outage, regardless of the time or day. Yes, it still happens.
  • Translating 'Why' to Executives: Trying to explain to a non-technical board why you need to spend £500K on a database migration that will have zero visible impact on the user experience.
  • Context Switching Hell: Your day is a constant barrage of 1:1s, architectural reviews, budget meetings, incident calls, and recruitment interviews, making deep, focused work nearly impossible.
What this role does not give you
  • A purely individual contributor (IC) coding role – you'll be leading and managing, not just coding.
  • Complete control over technical decisions without needing to justify them to others.
  • A quiet, uninterrupted environment for deep work every day.
  • A guarantee that every piece of work your team builds will make it to production exactly as designed.

8Who you work with

This role directly influences the delivery capability of a core development team, shaping the quality, reliability, and speed of our software products. Your decisions will affect how quickly we can respond to market changes and how stable our customer-facing systems are. Frankly, you're building the engine that drives a significant part of our business.

Inside the business
  • Product Managers (for feature definition and roadmap alignment)
  • Other Lead Engineers and Architects (for cross-team technical consistency)
  • QA/Testing Leads (for quality gates and release readiness)
  • Operations/SRE Teams (for system reliability and incident response)
  • Senior Leadership (for strategic updates and resource requests)
Outside the business
  • Key Technology Vendors (for platform support and new features)
  • Open-source communities (where we contribute or draw heavily from)

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • At least 8 years of hands-on software development experience, with a significant portion spent as a Senior Engineer.
  • Proven experience leading technical projects from conception to deployment, dealing with real-world challenges.
  • Demonstrable experience mentoring junior engineers and helping them grow their skills.
  • A strong portfolio of system designs or architectural contributions that you've personally driven.
  • Experience working with cloud platforms (AWS, Azure, or GCP) and a solid understanding of cloud-native principles.
  • Familiarity with Agile development methodologies and how to apply them effectively in a team setting.

10What to practise next

Where the job is going, and what to do about it starting this week.

Advanced Distributed Systems Design

As our systems grow more complex and distributed, you'll need to master the nuances of eventual consistency, fault tolerance, and cross-service communication patterns. This isn't just about microservices; it's about building truly resilient, globally distributed applications.

CAP Theorem implications · Event-driven architectures and message queues · Chaos Engineering principles · Distributed tracing and observability patterns · Data replication and consistency models

  • This week: Read 'Designing Data-Intensive Applications' by Martin Kleppmann (if you haven't already).
  • This month: Lead a deep-dive session with your team on a specific distributed systems pattern (e.g., Saga pattern, Circuit Breaker).
  • Month 2: Propose and design a new feature using an advanced distributed pattern, justifying your choices.
  • Month 3: Mentor a senior engineer on implementing chaos engineering experiments for a critical service.

Quick win: Set up distributed tracing for one of your team's services if it's not already there, and use it to identify latency bottlenecks.

11Staying current once you are in

What people here do to keep up
  • Regularly attending industry conferences (e.g., QCon, GOTO Conference, KubeCon) to stay current on trends and network with peers.
  • Contributing to open-source projects or maintaining a personal technical blog to share knowledge and build your personal brand.
  • Participating in technical meetups or online communities (e.g., Stack Overflow, Reddit's r/ExperiencedDevs) to engage with the wider engineering community.
  • Taking advanced courses on distributed systems, system design, or cloud architecture from platforms like Coursera, edX, or Pluralsight.
  • Mentoring junior engineers outside your direct team to broaden your leadership experience and perspective.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Prompt Engineering & LLM Integration

Critical within 6 months—this is already happening, not some distant future. Competitors are already using Large Language Models (LLMs) to draft reports, generate boilerplate code, and even debug faster. Engineers who figure this out will outproduce peers significantly, and you need to guide your team.

  • Context windows and token limits
  • Temperature settings for different tasks
  • RAG (Retrieval Augmented Generation) architectures for proprietary data
  • Output validation and hallucination detection
  • Prompt chaining for complex analysis

Sustainable Software Engineering Principles

Important within 12 months. As cloud costs skyrocket and environmental concerns grow, 'green coding' and energy-efficient architectures are becoming critical. Companies will start measuring carbon footprint alongside performance metrics, and you'll need to lead that charge.

  • Energy efficiency in code and infrastructure
  • Carbon footprint measurement for cloud resources
  • Optimising data transfer and storage
  • Hardware efficiency and resource utilisation
  • Lifecycle management for software and infrastructure

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • Agile Methodologies (Scrum & Kanban)
  • System Design & Architectural Patterns
  • DevOps & Site Reliability Engineering (SRE) Principles
  • Technical Debt Management
  • Team Topologies & Conway's Law
  • Software Development Life Cycle (SDLC) Governance

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Senior Software Engineer (Internal Promotion)

    3-5 years as a Senior Engineer

    Skills to master

    • Leading complex feature development, mentoring multiple junior engineers, contributing to architectural discussions, taking ownership of critical system components, demonstrating strong problem-solving skills.

    You're ready to move on when

    • Consistently delivering high-quality, well-tested code for significant features.
    • Proactively identifying and addressing technical debt within your domain.
    • Successfully mentoring 2-3 junior engineers, helping them grow their skills.
    • Leading technical design discussions for new features and getting buy-in from peers.
    • Taking initiative to improve team processes or tooling without being asked.
  2. 2

    Technical Lead / Team Lead (External Hire)

    8-12 years total experience, with 2-4 years in a similar lead role elsewhere.

    Skills to master

    • Experience managing a small team (even if informally), strong system design capabilities, proven track record of shipping software, excellent communication skills for technical and non-technical audiences.

    You're ready to move on when

    • Can articulate clear examples of leading a team to deliver a complex project.
    • Demonstrates strong technical depth in relevant areas (e.g., cloud, distributed systems).
    • Provides clear examples of conflict resolution and team motivation.
    • Shows a pragmatic approach to balancing technical excellence with business needs.
    • Has experience with hiring and performance management, even if in a limited capacity.
  3. 3

    Staff Engineer (Internal or External)

    5-8 years as a Staff Engineer, looking for a leadership role.

    Skills to master

    • Deep technical expertise in a specific domain, ability to solve the hardest technical problems, influencing technical direction across multiple teams, strong architectural vision.

    You're ready to move on when

    • Has a reputation as a go-to expert for complex technical challenges.
    • Has successfully driven significant technical initiatives that span multiple teams.
    • Can clearly articulate a vision for technical excellence and how to achieve it.
    • Demonstrates strong communication and influence skills, even without direct reports.
    • Has a track record of identifying systemic technical issues and proposing solutions.

15Where this role leads

The long view: This role can lead into wider engineering leadership, such as Director of Engineering or VP of Engineering, or into deep technical specialist paths such as Distinguished Engineer.

16Pay and demand

Pay & demand

The figure is the median for full-time employees in the ONS occupation this job title codes to (Information technology directors), from the April 2025 survey, about six months old when published, as ASHE always is. It is that occupation's middle, not this role's. Half earn more.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Head of Software Development is actually changing.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Leading a team in Engineering, worked against Head of Software Development.

Leading a team in Engineering Level 2

Applied to your work in Head of Software Development

The objective of this unit is to equip learners with an understanding of the roles, responsibilities, knowledge, and skills required to effectively lead a team in an engineering environment. Learners will explore how to manage team workloads, allocate tasks, and contribute to achieving team goals through effective leadership practices.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

See Your Progress Grow Illustration
Head of Software Development
  • Agile Methodologies (Scrum & Kanban)
  • System Design & Architectural Patterns
  • DevOps & Site Reliability Engineering (SRE) Principles
  • Technical Debt Management
  • Team Topologies & Conway's Law
  • Software Development Life Cycle (SDLC) Governance
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

17The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Head of Software Development is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Senior Engineering Manager / Head of Development

    2-4 years in this Lead Head of Software Development role.

    Level 5 (Principal/Manager)

    • Vendor Management Negotiating contracts and managing relationships with key technology partners.
    • Cross-Departmental Leadership Driving technical initiatives that require significant collaboration and influence across different business units.
    • Risk Management Identifying and mitigating enterprise-level technical risks (e.g., security, compliance, operational resilience).
    • P&L Ownership Understanding and influencing the profit and loss for a specific business function or product line.
  2. Principal Engineer (Individual Contributor Path)

    2-4 years in this Lead Head of Software Development role.

    Level 5 (Principal/Manager equivalent)

    • Advanced Architectural Governance Leading the architectural review process for the most critical systems, ensuring consistency and adherence to principles.
    • Innovation & R&D Exploring and prototyping cutting-edge technologies that could provide a strategic advantage for the company.
    • Technical Due Diligence Evaluating potential acquisitions or major third-party technologies from a deep technical perspective.
    • Industry Thought Leadership Representing the company externally at conferences, publishing papers, or contributing to open-source projects.
Working with AI on the job

Working with AI

Where AI is starting to help

Let's be real, you're juggling a lot. Leading a team, architecting systems, dealing with incidents—it's a lot. What if you could reclaim a significant chunk of your week, not by working less, but by working smarter? AI isn't here to replace you; it's here to give you superpowers.

For a Lead Head of Software Development, AI isn't just about writing code. It's about making your entire team more efficient, improving code quality, accelerating research, and even streamlining how you communicate. Think of it as having an incredibly smart, tireless assistant for every aspect of your technical leadership role.

AI-Assisted Code Review

Imagine a tool like GitHub Copilot for Pull Requests automatically scanning your team's code for common bugs, style inconsistencies, and missing test cases. This frees up your senior engineers (and you!) from the mundane review tasks, letting them focus on the truly important architectural and logic issues. It's like having another pair of expert eyes on every line of code, instantly.

Predictive Pipeline Analysis

Use AI to analyse your CI/CD pipeline data from tools like Datadog CI Visibility or Jellyfish. This isn't just showing you what happened; it's predicting which builds are likely to fail, identifying systemic testing bottlenecks before they become critical, and even forecasting release delays. You'll be proactive, not reactive, when it comes to your deployment health.

Architectural Research Accelerator

Need to quickly compare the pros and cons of different database technologies for a new service? Or summarise the latest architectural patterns for event-driven systems? Use LLMs like ChatGPT-4 or Claude 3 as your research partner. They can quickly generate summaries, draft boilerplate code for proofs-of-concept, and give you a head start on complex design decisions. It's like having a team of research assistants at your fingertips.

Stakeholder Update Automation

Stop spending hours crafting weekly project updates. AI tools can synthesise project status from Jira tickets, Slack conversations, and Confluence pages into a concise, business-friendly email for non-technical stakeholders. It translates technical jargon into clear, impactful language automatically, saving you precious time and ensuring everyone's on the same page.

Common questions

Common questions

How do you become a Head of Software Development?

Common routes in include Senior Software Engineer (Internal Promotion) (3-5 years as a Senior Engineer), Technical Lead / Team Lead (External Hire) (8-12 years total experience, with 2-4 years in a similar lead role elsewhere.) and Staff Engineer (Internal or External) (5-8 years as a Staff Engineer, looking for a leadership role.). Times vary with prior experience.

Where can a Head of Software Development progress to?

This role can lead on to Senior Engineering Manager / Head of Development (2-4 years in this Lead Head of Software Development role.) and Principal Engineer (Individual Contributor Path) (2-4 years in this Lead Head of Software Development role.), depending on the skills you build.

What new skills matter most for a Head of Software Development?

Increasingly, Prompt Engineering & LLM Integration and Sustainable Software Engineering Principles. These are the skills our record of this role lists as growing.

Free tools

Want a read on where you stand?

Three free tools, no account needed. Each one ends with a role, a level and a way in.

18Where to go from here

Other roles at Level 5

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

More jobs in technology and data

Stay in the field you know and move sideways rather than up.

If you leave this industry

The skills built in this role transfer across most industries that build software, from FinTech to HealthTech, e-commerce to SaaS. Leading technical teams, designing systems, and driving delivery are needed everywhere software gets built, so moving into a similar role in a different sector is possible.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my free Automation Fluency module What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.