The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Maintenance Technician (L1)
2-4 yearsSkills to master
- Hands-on fault finding and repair, preventive maintenance execution, basic CMMS usage, adherence to safety protocols.
You're ready to move on when
- Consistently completes PMs and reactive work orders on time and to a high standard.
- Can troubleshoot common equipment failures independently.
- Demonstrates a proactive approach to identifying potential issues.
- Reliably uses the CMMS for all work order documentation.
- 2
Trade Specialist (e.g., HVAC Technician, Electrician)
3-5 yearsSkills to master
- Deep expertise in a specific trade, advanced diagnostic skills, understanding of relevant regulations and codes, ability to work independently on complex issues.
You're ready to move on when
- Recognised as the go-to expert for their specific trade.
- Successfully completes complex repairs and installations.
- Can train and guide less experienced technicians in their specialism.
- Understands the broader impact of their trade on building operations.
- 3
Facilities Assistant / Coordinator (L1)
2-3 yearsSkills to master
- Work order management, vendor coordination, basic administrative support, understanding of facilities operations, tenant communication.
You're ready to move on when
- Efficiently manages a high volume of work orders and administrative tasks.
- Builds good relationships with contractors and internal stakeholders.
- Demonstrates strong organisational and communication skills.
- Proactively identifies opportunities for process improvement.