How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer ETC Awards Limited has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and ETC Awards Limited awards. A qualified assessor at the centre judges your evidence, and the certificate comes from ETC Awards Limited.
ETCAL Level 3 Diploma in Facilities Management, focusing on establishing a robust framework of assessment principles specific to the facilities management sector.
These are the units ETC Awards Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with ETC Awards Limited. It does the teaching and the mapping. ETC Awards Limited sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
Try a free Future Fluency lesson first
The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.
No card · Nothing to commit to
What each unit actually teaches you to do
Apply Health and Safety and Environmental Legislation in Building Services Engineering Sector Real unit · ETC Awards Limited
What you'll be able to do
- Know the appropriate industry standards and regulations for an organisation.
- Identify and evaluate risks and hazards.
- Understand organisation and own responsibilities for Health and Safety in the workplace.
- Implement environment legislation.
Contribute to the Evaluation of Opportunities for Innovation and Improvement Real unit · ETC Awards Limited
What you'll be able to do
- Work with relevant others to generate and develop ideas.
- Understand how to monitor relevant innovation, trends and developments in the Hard Facilities Management industry.
Contribute to the Management of Quality in Maintaining, Repairing and Modifying Hard Facilities Systems Real unit · ETC Awards Limited
What you'll be able to do
- Understand the quality standards to which you are working are current and relevant.
- Obtain relevant and current information from the organisational quality system.
Coordinate a Work Site in the Building Services Engineering Sector Real unit · ETC Awards Limited
What you'll be able to do
- Understand your role and responsibilities in relation to complying with regulations and organisational safety requirements.
Develop and Maintain Effective Customer Relationships Real unit · ETC Awards Limited
What you'll be able to do
- Identify the needs and expectations of clients and provide technical advice and information.
Estimate and Agree Costs with Clients Real unit · ETC Awards Limited
What you'll be able to do
- Understand how to identify and agree the work to be estimated with relevant others.
Maintenance and Repair of Electrical Hard Facilities Systems Real unit · ETC Awards Limited
What you'll be able to do
- Understand the operation advantages and limitations of different electrical systems and their associated equipment, accessories and components.
Maintenance and Repair of Mechanical Hard Facilities Systems Real unit · ETC Awards Limited
What you'll be able to do
- Understand the operational advantages and limitations of different plumbing systems and their associated equipment, accessories, and components.
Maintenance and Repair of Refrigeration and Air Conditioning Hard Facilities Systems Real unit · ETC Awards Limited
What you'll be able to do
- Understand the operation advantages and limitations of different systems and their associated equipment, accessories, and components.
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Apply health and safety and environmental legislation in the building services engineering sector
- Standard
Estimate and agree costs with client
- Standard
Evaluate Opportunities for Innovation and Improvement
- Standard
Maintenance and repair of electrical hard facilities systems
- Standard
Maintenance and repair of mechanical hard facilities systems
- Standard
Maintenance and repair of refrigeration and air conditioning hard facilities systems
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 2 records
- 1 record
- 1 record
- 2 records
- 1 record
- 1 record
Showing 6 roles, drawn from 21 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Building Services Director
This role can lead to a regional facilities manager post overseeing multiple sites, or a technical specialist role setting standards across a portfolio.
See the whole journeyThe credits, and who awards them
Level 3 credits are regulated, and they are awarded by ETC Awards Limited rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Apply Health and Safety and Environmental Legislation in Building Services Engineering SectorContribute to the Evaluation of Opportunities for Innovation and ImprovementContribute to the Management of Quality in Maintaining, Repairing and Modifying Hard Facilities SystemsCoordinate a Work Site in the Building Services Engineering SectorDevelop and Maintain Effective Customer RelationshipsEstimate and Agree Costs with ClientsMaintenance and Repair of Electrical Hard Facilities SystemsMaintenance and Repair of Mechanical Hard Facilities Systems
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Analyst · your map-it-properly tutor Illustration - Map a live decision Analyse
“Contribute to the Evaluation of Opportunities for Innovation and Improvement” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
- Lead it Apply
“Contribute to the Management of Quality in Maintaining, Repairing and Modifying Hard Facilities Systems” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Apply health and safety and environmental legislation in the building services engineering sector
- Estimate and agree costs with client
- Evaluate Opportunities for Innovation and Improvement
- Maintenance and repair of electrical hard facilities systems
- Maintenance and repair of mechanical hard facilities systems
- Maintenance and repair of refrigeration and air conditioning hard facilities systems
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Apply Health and Safety and Environmental Legislation in Building Services Engineering Sector, one of this qualification's own units.
Applied to your work in any of these jobs
This unit introduces learners to the knowledge and skills required for safe usage of equipment, materials, and compliance with health and safety regulations.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for ETCAL Level 3 Diploma in Facilities Management
9 units in this credential, in the order it lists them, awarded by ETC Awards Limited.
- Apply Health and Safety and Environmental Legislation in Building Services Engineering Sector
- Contribute to the Evaluation of Opportunities for Innovation and Improvement
- Contribute to the Management of Quality in Maintaining, Repairing and Modifying Hard Facilities Systems
- Coordinate a Work Site in the Building Services Engineering Sector
- Develop and Maintain Effective Customer Relationships
- Estimate and Agree Costs with Clients
and 3 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.