United Kingdom · Realestate Facilities Management · Mid-Level (2-5 years)

Property Manager

Here is the whole job, in plain words. What it is, a real day, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

  • Experience bandMid-Level (2-5 years)
  • Direct reportsNo direct reports
  • Reports toSenior Property Manager or Portfolio Manager
  • UK framework levelUsually a coordinator, or early in a professional job

Also advertised as Estate Manager · Building Manager · Residential Manager

Built on an analysis of 43,079 real UK job descriptions · grounded in qualifications employers recognise

Start with a free Future Fluency check, tuned to Property Manager

Ten quick questions, one per Future Fluency, asked against this role rather than a generic one. About five minutes, and no card.

Start the check, free

1What this role really is

You'll be the go-to person for a specific property, making sure everything runs smoothly day-to-day. Think of yourself as the CEO of your building, handling everything from leaky taps to happy tenants. It's a busy job, but you'll have real ownership.

2What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

Yardi Voyager / AppFolio (or similar PMS)Intermediate

Processing accounts payable/receivable, running standard reports (rent roll, delinquency), entering new lease data, and managing work orders. You'll be using this system all day, every day.

Building Engines / Angus AnyWhere (or similar CMMS)Intermediate

Managing the daily work order flow, assigning tasks to maintenance staff, communicating with tenants on status updates, and running basic completion reports for repairs.

QuickBooks Online / MRI Accounting (or similar accounting software)Basic

Coding invoices, processing payments, and pulling basic profit & loss statements for your property. You'll understand the chart of accounts and where things sit.

Using VLOOKUP, SUMIF, and PivotTables to create rent rolls, track delinquencies, and generate basic budget variance reports. You'll be comfortable manipulating data.

MS Teams / SlackIntermediate

Using channels for property-specific communication, sharing files with the team, participating in meetings, and managing direct messages with tenants and vendors efficiently.

3What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing inWhere you are nowThe step above
Authorising routine maintenance/repairsEscalate all requests for approval.Approve independently up to £500 per job; consult Senior PM for anything above that or non-routine items.Approve independently up to £5,000 per job; consult Portfolio Manager for strategic repairs or major capital works.
Resolving tenant disputesEscalate all disputes to supervisor.Resolve minor disputes independently following established policies; escalate complex or legal issues.Resolve most disputes, including complex ones, independently; consult legal counsel as needed.
Vendor selection for routine servicesProvide options to supervisor for selection.Select from approved vendor list for services up to £1,000; get approval for new vendors or higher value contracts.Approve new vendors and contracts up to £10,000; recommend strategic vendor partnerships.
Budget adherence & variance explanationReport variances to supervisor; supervisor explains.Monitor property budget, explain variances, and propose corrective actions to Senior PM.Manage property budget with full accountability, proactively adjust spending, and present budget performance to owners.

4How you'll be judged

The scoreboard, honestly: the hard targets, how often each one is actually looked at, and the quiet human signals that never make it onto a dashboard.

Rent Collection Rate
The percentage of rent collected on time each month.
Target · > 98%

If your property's total monthly rent is £100,000, you'll aim to collect at least £98,000 by the due date. Missing this means chasing arrears, which is never fun.

Work Order Completion Time
How quickly non-emergency maintenance requests are closed from creation to completion.
Target · < 48 hours

A tenant reports a broken light fitting on Monday morning; you'll want that fixed and signed off by Wednesday morning at the latest. Emergencies are, of course, much faster.

Unit 'Make-Ready' Time
The time it takes to get a vacant unit ready for a new tenant after the previous one moves out.
Target · < 7 business days

When a tenant leaves, you've got a week to get the unit cleaned, repaired, painted, and ready for the next person to move in. Every day it's empty, we're losing money.

Operating Expense Variance
How closely your property's actual operating expenses align with the approved budget.
Target · Within ±5% of budget

If your quarterly budget for cleaning is £5,000, we'd expect actual spend to be between £4,750 and £5,250. Big overspends need a good explanation.

Tenant Satisfaction
How happy your tenants are with the property and your service. This isn't just about fixing things; it's about how you communicate and build rapport.
  • Positive feedback in informal chats, fewer complaints escalated to senior management, high tenant retention rates, and good scores on occasional tenant surveys.
Vendor Performance & Relationships
The quality of work from your contractors and how well you manage those relationships. Are they reliable? Are they doing what they promised?
  • Vendors consistently meeting deadlines and quality standards, fair pricing, no recurring issues with the same contractor, and positive feedback from your maintenance team about vendor cooperation.
Lease Compliance & Enforcement
Ensuring tenants are following their lease agreements and that property rules are applied fairly and consistently.
  • Minimal lease violations, prompt and fair handling of any breaches, clear communication of rules, and a reputation for being firm but fair among tenants.

5Would you like it

The honest version. What people enjoy, and what grinds them down.

What people enjoy
Solving Tangible Problems

You get a kick out of turning a broken boiler into a warm building, or an angry tenant into a happy one. You like seeing the direct result of your efforts.

Successfully coordinating a complex repair that restores a key building service, getting positive feedback from residents.

Building Relationships & Community

You enjoy getting to know your tenants and vendors, building rapport, and creating a positive atmosphere in your property. You like being the friendly face of the building.

Organising a small tenant event, getting to know the local shop owners, or having a good working relationship with your regular contractors.

Operational Ownership & Autonomy

You thrive on having full responsibility for your own property, making day-to-day decisions, and managing your own workload. You like being in charge of your patch.

Managing your maintenance budget, selecting local vendors for small jobs, and setting your own daily priorities without constant oversight.

What frustrates people
  • The Middleman Squeeze: Being caught between a cost-obsessed owner who won't approve necessary repairs and a furious tenant threatening to withhold rent. You get blamed by both sides, often.
  • The Annual CAM Rec Nightmare: Spending weeks digging through a year's worth of poorly coded invoices from your predecessor to justify every single penny to tenants' sharp-eyed accountants. It's tedious, honestly.
  • The Emotional Drain of Evictions: Having to remove a family or shut down a small business for non-payment, regardless of the heartbreaking circumstances. It's a tough part of the job.
  • Vendor Amnesia: The constant battle of chasing down contractors who did shoddy work, failed to show up, or are trying to bill you for work not covered in the Statement of Work. It's a never-ending battle, sometimes.
  • The 24/7 Problem Magnet: Your phone is never truly off. A fire alarm, a major leak, or a security incident doesn't care if it's a holiday or 3 AM on a Sunday. You're always on call, more or less.
  • 'But the last manager let me do it...': Inheriting a property where rules were inconsistently enforced, forcing you to be the 'bad guy' who has to clean things up and enforce standards.
  • The Sisyphean Task of Rent Collection: The monthly, soul-crushing grind of chasing the same 5% of tenants for rent they know is due, listening to the same excuses. It's just part of the job, but it's not fun.
What this role does not give you
  • A predictable, quiet, desk-bound routine.
  • Complete freedom from tenant complaints or difficult conversations.
  • Guaranteed weekends or evenings free from urgent calls.
  • A role where you only focus on big-picture strategy (that comes later).

6Who you work with

This role directly impacts tenant satisfaction, property occupancy rates, and crucially, the Net Operating Income (NOI) of your assigned property. Get it right, and you're directly contributing to the asset's value. Get it wrong, and it can quickly affect the bottom line and our reputation.

Inside the business
  • Senior Property Manager / Portfolio Manager (for guidance and approvals)
  • Maintenance Team (for repairs and upkeep)
  • Accounts/Finance (for billing and payments)
  • Leasing Team (for new tenants and renewals)
Outside the business
  • Tenants (your primary customers)
  • Vendors & Contractors (plumbers, electricians, cleaners, security)
  • Property Owners / Investors (who you're working for)
  • Local Authorities (for compliance, health & safety)

7What you need before you start

Not a wish list. The things you would be expected to already have.

  • At least 2-3 years of hands-on experience in property administration, assistant property management, or a similar role in real estate.
  • Demonstrable experience with a property management software (like Yardi, AppFolio, or MRI) for daily operations.
  • Proven ability to manage multiple tasks and priorities in a fast-paced environment, usually involving urgent requests.
  • A solid understanding of basic property accounting principles and budgeting.
  • Excellent written and verbal communication skills – you'll be talking to everyone from tenants to plumbers to owners.

8What to practise next

Where the job is going, and what to do about it starting this week.

Smart Building Technology Integration (Basic)

Buildings are getting smarter with IoT sensors for energy, security, and maintenance. You'll need to understand how these systems work and how they feed into your property management decisions. It's about moving from reactive to predictive maintenance.

IoT sensors for utilities · Predictive maintenance alerts · Smart access control systems · Tenant experience apps

  • This week: Read up on common smart building technologies and their benefits for property management.
  • This month: Identify one area in your current property where smart tech could make a difference (e.g., energy monitoring).
  • Month 2: Research potential vendors for that technology and understand their offerings.
  • Month 3: Discuss with your Senior PM how smart tech could be integrated into our existing systems.

Quick win: Start following industry blogs or podcasts about smart buildings. Even 15 minutes a week will keep you informed.

Data-Driven Decision Making (Basic)

You're already using Excel, but soon you'll need to go beyond basic reports. Owners will expect you to use data to justify decisions, optimise operations, and spot trends – not just report what happened.

Interpreting dashboard visuals · Identifying key performance indicators (KPIs) · Basic trend analysis · Presenting data-backed recommendations

  • This week: Spend an hour exploring any existing dashboards we have. What stories do they tell?
  • This month: Try to identify one trend in your property's data (e.g., increased utility costs) and brainstorm potential causes.
  • Month 2: Ask your Senior PM how they use data to make decisions. What are their go-to reports?
  • Month 3: Prepare a small presentation for your team using data from your property to support a recommendation.

Quick win: When you look at your monthly rent roll, don't just see numbers. Ask 'why?' Why is that tenant always late? Why are utilities up this month?

9Staying current once you are in

What people here do to keep up
  • Attending industry workshops or webinars on new property legislation, tenant relations, or maintenance best practices.
  • Joining local property management networking groups to share insights and learn from peers.
  • Undertaking online courses in advanced Excel for financial modelling or basic property accounting.
  • Reading key industry publications and news to stay informed about market trends and technological advancements.

10How the AI economy is changing work like this

Before we ask anything of you, here's what we can already say about AI and work of this kind:

The new skill this role is being asked for: Enhanced Digital Empathy & Remote Relationship Building

More tenant interactions are happening digitally (portals, email, chatbots). You'll need to convey empathy and build trust through screens, not just face-to-face. It's about maintaining that human connection in a less personal space.

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

Your PlanIllustration

Built for Property Manager

4 units that map to this job, from the qualifications that cover it.

  1. Manage Empty PropertiesCity & Guilds Limited · covers 5 of 10 standardsLevel 3
  2. Organise the Maintenance and Repair of PropertyCity and Guilds of London Institute · covers 3 of 10 standardsLevel 3
  3. Managing Void PropertiesCity and Guilds of London Institute · covers 3 of 10 standardsLevel 3
  4. Property MaintenanceAwarding Body for the Built Environment · covers 3 of 10 standardsLevel 3
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Enhanced Digital Empathy & Remote Relationship Building

More tenant interactions are happening digitally (portals, email, chatbots). You'll need to convey empathy and build trust through screens, not just face-to-face. It's about maintaining that human connection in a less personal space.

  • Tone in written communication
  • Virtual meeting etiquette
  • Proactive digital check-ins
  • Managing online reviews

What you’ll use

Skills this role draws on

Technical

  • Lease Administration & Abstraction
  • CAM/Operating Expense Reconciliation (Basic)
  • Capital Expenditure (CapEx) Planning (Support)
  • Vendor Management & Performance Monitoring
  • Tenant Relations & Retention
  • Basic Risk Management & Compliance

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Property Administrator / Assistant Property Manager

    2-4 years

    Skills to master

    • Mastering administrative tasks, understanding lease basics, handling tenant queries, and coordinating vendors. Basically, learning the ropes under supervision.

    You're ready to move on when

    • Consistently accurate record-keeping and invoice processing.
    • Proactive in identifying and resolving minor tenant issues.
    • Reliable coordination of maintenance tasks and vendor schedules.
    • Demonstrated ability to work independently on routine tasks.
  2. 2

    Lettings Negotiator / Estate Agent

    3-5 years

    Skills to master

    • Developing strong sales and negotiation skills, understanding the rental market, and building client relationships. This path brings a good understanding of tenant acquisition.

    You're ready to move on when

    • Proven track record in achieving letting targets.
    • Excellent client relationship management skills.
    • Strong understanding of local property market dynamics.
    • Desire to move from sales to operational management.
  3. 3

    Facilities Assistant / Coordinator

    2-4 years

    Skills to master

    • Gaining hands-on experience with building systems, health & safety compliance, and managing service contracts. This path provides a strong technical foundation.

    You're ready to move on when

    • Solid understanding of building maintenance and operations.
    • Experience with health and safety protocols and compliance.
    • Ability to manage small projects or service contracts.
    • Interest in expanding into broader property management responsibilities.

11Where this role leads

The long view:Your career path isn't a rigid ladder; it's more like a climbing wall with many different routes to the top. We're here to help you find the holds that suit you best and support you in reaching your full potential, whatever direction that takes you.

Pay & demand

The figure is the median for full-time employees in the ONS occupation this job title codes to (Property, housing and estate managers), from the April 2025 survey — about six months old when published, as ASHE always is. It is that occupation's middle, not this role's. Half earn more.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Property Manager is actually changing. In about two minutes, the free confidence check asks where you stand on each of the ten. That's the whole check, and it's what makes the plan yours rather than generic.

12The team that's yours

No two people are taught the same way. This is one-to-one, not one-to-many.

Zavmo is a hyper-personalised AI learning platform. Twelve virtual tutors, each with a different way of teaching, and one orchestration agent that picks the right one for the moment. So every single lesson is shaped around you, your role, and the way you learn. Not a course everyone sits through. A conversation built for you, and no one else.

…and nine more, matched to you after your first chat. Meet all twelve

13What it feels like

A conversation, not a course

Because your tutor knows your role, your projects and your last session, learning sounds like this. And it's different for every single person:

Manage Empty PropertiesLevel 3

Applied to your work in Property Manager

This unit aims to provide learners with an understanding of the legal and organisational policies and procedures relating to the management of empty properties. Learners will be able to implement these policies and procedures, ensuring the security and proper management of empty properties while maintaining accurate records.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every lesson is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

DemonstrateIllustration

Evidenced on your work in Property Manager

You do not finish by watching something. You finish by showing it on the work you already do, against the measures this job is judged on.

  • Rent Collection RateThe percentage of rent collected on time each month.If your property's total monthly rent is £100,000, you'll aim to collect at least £98,000 by the due date. Missing this means chasing arrears, which is never fun.> 98%
  • Work Order Completion TimeHow quickly non-emergency maintenance requests are closed from creation to completion.A tenant reports a broken light fitting on Monday morning; you'll want that fixed and signed off by Wednesday morning at the latest. Emergencies are, of course, much faster.< 48 hours
  • Unit 'Make-Ready' TimeThe time it takes to get a vacant unit ready for a new tenant after the previous one moves out.When a tenant leaves, you've got a week to get the unit cleaned, repaired, painted, and ready for the next person to move in. Every day it's empty, we're losing money.< 7 business days
  • Operating Expense VarianceHow closely your property's actual operating expenses align with the approved budget.If your quarterly budget for cleaning is £5,000, we'd expect actual spend to be between £4,750 and £5,250. Big overspends need a good explanation.Within ±5% of budget
These are this job's own measures, with its own targets. Nothing is marked evidenced, because nobody has started this yet. Yours would fill in from the work you bring.

Your passport

This isn't a certificate you file away. It's a passport to the life you're designing.

Every credit you earn and every fluency you build adds up: evidence where it counts, carried with you. Zavmo keeps the map: where you are, where you're heading, and the next step, at your pace, around your life. From Property Manager to Senior Property Manager (L3), and whatever you decide comes after.

Level 3 · in progressAI Fluency→ Senior Property Manager (L3)→ your design
Where this takes you

Your career path isn't a rigid ladder; it's more like a climbing wall with many different routes to the top. We're here to help you find the holds that suit you best and support you in reaching your full potential, whatever direction that takes you.

See Your Progress GrowIllustration
Property Manager
  • Lease Administration & Abstraction
  • CAM/Operating Expense Reconciliation (Basic)
  • Capital Expenditure (CapEx) Planning (Support)
  • Vendor Management & Performance Monitoring
  • Tenant Relations & Retention
  • Basic Risk Management & Compliance
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

14The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Property Manager is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. You'll move from managing a single, mid-size property to overseeing a larger, more complex, or high-profile asset (e.g., a Class A office building or a mixed-use development). You'll also start mentoring junior staff.

    • Leading full CAM/Operating Expense reconciliations
    • Developing and presenting multi-year capital expenditure plans
    • Managing larger maintenance budgets and cost-saving initiatives
    • More sophisticated financial reporting and analysis
  2. Portfolio Manager / Group Manager (L4)

    5-8 years

    Instead of one property, you'll manage a portfolio of 3-5 properties, overseeing the Property Managers assigned to each. Your focus shifts to standardising operations and optimising performance across multiple assets.

    • Developing portfolio-wide operational strategies
    • Budgeting and financial oversight for multiple properties
    • Implementing new property management technologies across a group of assets
    • Advanced risk management for a diverse portfolio
Working with AI on the job

Working with AI

Where AI is starting to help

Honestly, property management can be a bit of a paperwork nightmare and a constant firefighting exercise. But what if you could offload some of the most tedious, repetitive tasks to an AI assistant? You can. We're already seeing our teams use smart tools to free up huge chunks of their week.

Imagine spending less time on data entry and more time actually talking to tenants, inspecting properties, or planning proactive improvements. That's the reality when you start using AI in your daily property management work. It's not about replacing you; it's about giving you superpowers.

Automated Invoice Processing

Use AI to scan, read, and correctly code hundreds of vendor invoices, flagging any anomalies or potential duplicates. It automatically routes them for approval, drastically cutting down on manual data entry and human error. No more sifting through piles of paper.

Predictive Rent & Market Analysis

AI tools can crunch real-time market data, competitor pricing, and historical trends to recommend optimal asking rents for vacant units. This means you're always getting the best price, maximising revenue, and minimising vacancy loss without hours of manual research.

Lease Abstraction & Clause Summarisation

Got a new, dense 80-page lease? An AI assistant can scan it in minutes, instantly extracting and summarising key dates, financial obligations, and non-standard clauses. It creates a clean, digestible summary for your property management system, saving you hours of painstaking reading.

Smart Tenant Communication & Chatbots

Deploy an AI-powered chatbot on your tenant portal to instantly answer common questions like 'What's the Wi-Fi password?', 'When is rent due?', or 'How do I submit a work order?'. This frees you up to handle more complex issues and build real relationships, rather than answering the same questions repeatedly.

Common questions

Common questions

How do you become a Property Manager?

Common routes in include Property Administrator / Assistant Property Manager (2-4 years), Lettings Negotiator / Estate Agent (3-5 years) and Facilities Assistant / Coordinator (2-4 years). Times vary with prior experience.

Where can a Property Manager progress to?

This role can lead on to Senior Property Manager (L3) (3-5 years) and Portfolio Manager / Group Manager (L4) (5-8 years), depending on the skills you build.

What level is a Property Manager in the UK?

This role aligns to RQF Level 3 on the UK framework, a guide to the depth of qualification it maps to, not a hard entry bar.

What new skills matter most for a Property Manager?

Increasingly, Enhanced Digital Empathy & Remote Relationship Building. These are the areas where the higher-paid, future-proof work is heading.

The honest bit

You’ve started things before

Most of them were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

What it costs

Less than one coaching session. Every month.

A single career-coaching hour costs more than a month of this, and it ends when the hour does. Zavmo doesn't. It's £70 a month, about £2.30 a day, for a companion that knows a Property Manager, works on the job you actually do, and keeps going at your pace rather than a timetable's.

  • Searching and planning stay free. You only pay when you start learning.
  • Your credits are yours. Regulated, and they don't vanish when a subscription ends.
  • Cancel any time and billing stops. No notice period, no minimum term.

Your path, personalised

You have the map. Walking it is the part we do together.

This route runs to 10 national skill standards. That is a real journey.

Zavmo shapes a learning experience as unique as you are. It fits how you learn, your pace and the work you already do. Every step stays benchmarked to recognised national standards. That’s the plan for becoming a Property Manager: personal to you, and it still counts. The first steps are free.

Independent research finds well-designed intelligent tutoring performs nearly as well as one-to-one human tutoring: VanLehn (2011), Educational Psychologist.

A private tutor in the UK averages £35–40 an hour . Zavmo is £70/month.

A real plan on learn.zavmo.ai: Ofqual-regulated units, credits, and a three-month run at your own pace.
Start free No commitment. See your first steps free.

15Where to go from here

Other roles at Level 3

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

Other roles in Realestate Facilities Management

Stay in the field you know and move sideways rather than up.

If you leave this industry

The skills you'll gain as a Property Manager are highly transferable. You could move into asset management, facilities consulting, real estate development, or even specialise in areas like sustainability or smart building technology. The property sector is huge, and your expertise will be valuable in many corners of it.

Not sure this is the right direction?

Work out what you actually want from work first, then come back and see which roles fit it. Takes about ten minutes.

This role profile is © 2026Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Build my plan, free Here's the first ten minutes: a 2-minute confidence check → your personalised roadmap → meet the tutors matched to you. No card, cancel any time. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.