SMART AWARDS L6 NVQ in CONSTRUCTION SITE MANAGEMENT - HIGHWAYS MAINTENANCE AND REPAIR

What you'll be able to do

• Confirm the programmes and schedules, identify priorities and critical activities, and plan how the work will be undertaken.
• Allocate work to team members, taking into account their skills, knowledge and experience.
• Check the validity of team member’s documentation.
• Brief team members on the quality standards and outcomes expected.
• Monitor both the progress and quality of the work.
• Provide prompt and constructive feedback.
• Motivate team members to complete the work they have been allocated and provide additional support.
• Identify unacceptable or poor performance, discuss the cause(s) and agree ways of improving performance with team members.
• Recognise exceptional performance by individuals and/or by the team and advise stakeholders.

What you'll be able to do

• Identify any significant factors that will affect the number, type, and availability of people and services required for the work team.
• Evaluate and record the quality and reliability of potential team members or services, and notify relevant stakeholders of the findings.
• Negotiate and agree on proposals that are likely to result in an effective and well-balanced team membership.
• Follow established rules and organisational procedures for obtaining the necessary people and services for the work team.

What you'll be able to do

• Develop and implement systems to monitor and record the progress of the project against the agreed programme(s).
• Collect progress information regularly and summarise it for stakeholders.
• Identify inadequate or inappropriate resources, recommend alternative resources and inform stakeholders.
• Identify and quantify any identified or predicted deviations from planned progress which have occurred, or which may occur, that could disrupt the programme.
• Investigate the circumstances of any deviations thoroughly and agree and implement appropriate corrective actions.
• Recommend options to stakeholders that allow the programme to be maintained.
• Inform stakeholders about changes to the operational programme.
• Suggest and implement the decisions and actions that need to be taken to maintain progress.
• Identify and record improvements to the programme from feedback received and inform stakeholders.

What you'll be able to do

• Identify and interpret quality standards from available information and ensure their implementation before work commences.
• Specify clearly and unambiguously the roles and responsibilities and allocate them to individuals to maintain quality standards.
• Establish systems to inspect and control the quality of the work.
• Regularly check that inspections are carried out to ensure that the work conforms to the specified quality standards.
• Identify and record any work which fails to meet the requirements and specified quality standards and implement corrective action.
• Inform stakeholders about variations in quality standards and recommend solutions and actions they need to take.
• Identify conflicts between quality standards and refer them to stakeholders for resolution.
• Identify improvements from feedback received and record and recommend them to stakeholders.

What you'll be able to do

• Implement quantities and cost control systems which can provide early warning of problems.
• Ensure that quantity and cost data is regularly collected, recorded and passed on to the responsible stakeholders, in time for them to be able to use it.
• Ensure that work values, quantities and cost data are prepared.
• Ensure that accurate quantities and cost data are prepared and presented in a format which will help the stakeholders responsible to make decisions.
• Ensure that variations and trends in quantities and cost data are identified, specified, quantified, costed and recorded.
• Ensure that any variations are investigated, agreed and recorded.
• Identify opportunities for cost efficiencies and recommend them to stakeholders.

What you'll be able to do

• Develop, maintain and encourage positive working relationships to promote goodwill and trust amongst colleagues.
• Inform relevant individuals about work activities, providing an appropriate level of detail and communicating with the necessary level of urgency.
• Offer advice and assistance to relevant individuals regarding work activities, encouraging questions, requests for clarification, and feedback.
• Clarify proposals with relevant individuals and discuss alternative suggestions to reach a mutually agreeable solution.
• Resolve differences of opinion in a constructive manner that minimises offence and maintains goodwill, trust, and respect among team members.

What you'll be able to do

• Promote the benefits of accessing learning by giving positive and constructive feedback on work performance regularly.
• Work with the team to identify and prioritise learning needs and identify and obtain information on a range of possible learning activities.
• Discuss and plan development needs with team members.
• Support team members in undertaking learning activities by making efforts to overcome barriers to learning.
• Communicate the outcomes of the learning activity undertaken with team members to ensure the desired outcomes have been achieved and organisational standards have been maintained.
• Update development plans with team members and ensure records of the plan are kept updated.

What you'll be able to do

• Identify major activities, determine the resources needed from the information available and prepare draft work programmes and schedules.
• Evaluate alternative methods, resources and systems in order to select the best solution to meet project requirements.
• Obtain clarification and advice where the resources needed are not available.
• Analyse the activities against project requirements and the requirements of external factors.
• Determine how long each activity will take, identify activities which influence each other and sequence them logically and realistically so that they make the best use of the resources available.
• Ensure the production of detailed programmes and schedules of planned activities are consistent with the complexity of the project.
• Develop a system to monitor the works programmes and schedules and use the results to improve production and planning.
• Identify alterations to the works programmes and schedules to ensure they will meet changed circumstances.

What you'll be able to do

• Obtain pre-construction information in relation to dimensional control, ensuring that it is up to date and accurate.
• Establish and record the relevant dimensional control information for the project.
• Ensure that variations in dimensional control are identified, recorded and notified to stakeholders.
• Ensure a dimensional control monitoring system is in place, which ensures dimensional controls are maintained.
• Ensure that measuring and recording equipment is maintained to meet the specified accuracy criteria.

What you'll be able to do

• Identify the environmental management considerations.
• Establish methods of work that will support sustainability by examining project data.
• Promote a culture of environmental awareness and support for sustainability in the workforce.
• Examine and record the policies adopted for environmental management and sustainability.
• Delegate and record assigned duties for environmental management and monitoring of sustainable work methods.
• Assess the significance of environmental factors as they affect the project and take appropriate action.
• Monitor project work against sustainability requirements and take appropriate action to ensure progress.
• Record good practice in environmental management and sustainable methods of work and make recommendations to people responsible.

What you'll be able to do

• Establish a culture of health, safety, welfare and wellbeing on site.
• Identify and implement improvements to health, safety, welfare and wellbeing on site.
• Delegate health, safety, welfare and wellbeing responsibilities which comply with current organisational requirements.
• Ensure site inductions consistently inform people of their health, safety, welfare and wellbeing responsibilities.
• Ensure accurate and appropriate notices and hazard warnings, that conform to current organisational requirements, are maintained.
• Ensure accurate and appropriate notices and hazard warnings are observed.
• Ensure health, safety and welfare equipment and resources are available and sufficient to meet current organisational requirements.
• Implement systems which meet current organisational requirements to identify hazards.
• Implement systems which meet current organisational requirements to reduce risks.
• Implement systems which meet current organisational requirements to maintain the health, safety, welfare and wellbeing of people.
• Ensure hazards are assessed to identify the residual risks.
• Apply the principles of prevention to identified hazards.
• Provide information about hazards and risks to the appropriate people.
• Monitor health, safety, welfare and wellbeing systems regularly for compliance with current organisational requirements.

What you'll be able to do

• Evaluate project or operational data in order to identify work methods.
• Obtain additional information from other sources in cases where the available project data is insufficient.
• Identify work methods which will make the best use of resources and materials and meets project and current organisational requirements.
• Evaluate identified work methods against technical, environmental and project criteria and select appropriate methods.
• Ensure method statements and risk assessments are current, accurate, agreed and acceptable to all stakeholders.
• Recommend and promote the selected work method for the project.

What you'll be able to do

• Implement systems for the collection of feedback.
• Ensure feedback is obtained.
• Ensure feedback is investigated.
• Ensure feedback is recorded.
• Ensure feedback is analysed.
• Recommend improvements by evaluating feedback received.
• Justify the recommendations to stakeholders.
• Summarise recommendations from feedback analysis.
• Promote recommendations for adoption and use.
• Evaluate feedback systems to ensure that recommendations have been implemented.

What you'll be able to do

• Identify the organisational and communication needs for the project.
• Establish and maintain systems which are compatible with those used by the client, customer or their representative, the supply chain and other stakeholders.
• Ensure project information is produced, accurate and issued to relevant stakeholders.
• Implement inclusive methods of communication for reporting and retrieving information between the project team, organisations and stakeholders.
• Monitor communication systems and organisational procedures for effectiveness.
• Identify and investigate breakdowns, conflicts or opportunities for improvement and take action to restore effective communication and organisation.
• Implement and record any action taken to improve or restore effective communication systems and organisational procedures.
• Prepare for and manage meetings with colleagues and stakeholders.
• Ensure post meeting activities are carried out.

What you'll be able to do

• Ensure that the specification of the selected plant, equipment or machinery meets the needs of the project before deployment.
• Confirm that the plant, equipment or machinery to be deployed complies with current legislation and will be set up, operated and maintained by competent people.
• Implement a system to update the deployment and allocation of plant, equipment or machinery, and operators, as the project progresses, or changes occur.
• Identify hazards, assess and mitigate risks arising from the use of plant, equipment or machinery and implement measures that protect people and the environment.
• Ensure that plant, equipment or machinery operations are planned, appropriately supervised and conducted in accordance with current legislation.
• Ensure the suitable storage, servicing and maintenance of plant, equipment or machinery has been arranged to meet organisational requirements.
• Identify and record the competency requirements for supervisors, operators and users of plant, equipment or machinery.
• Promote and record opportunities to suggest improvements in plant operations.
• Ensure that plant, equipment or machinery which is no longer needed is returned or removed and records are maintained.

What you'll be able to do

• Observe and apply organisational requirements for the protection of the workforce, sub-contractors, suppliers, consultants, occupants, visitors, the general public and the environment.
• Manage the implementation of the retrofit plan ensuring effective and efficient working practices for a given occupational area.
• Review and record works progress against the project programme.
• Recognise and report defects in installation.
• Record and report that ventilation is not compromised and complies with all relevant standards.
• Check and record that the retrofit works conform to quality, standards and compliance with the retrofit design.
• Recommend, record and implement corrective actions when required.
• Manage the scheduling and coordination of inspection, testing and commissioning for retrofit works.
• Recommend, record and implement any required corrective actions for retrofit works.
• Manage the project handover on completion of retrofit works.

What you'll be able to do

• Interpret and confirm the relevance of information when supervising the installation, maintenance and removal of temporary works.
• Ensure the protection and safety of the workforce, the general public, visitors and the environment by observing current legislation and official guidance.
• Identify, assess and maintain resources for temporary works.
• Confirm that all materials, equipment and tooling are correct prior to installation.
• Manage the installation of temporary works in accordance with the programme of works to meet organisational and stakeholder procedures.
• Keep accurate records of work progress during the installation of temporary works and maintain safe working methods and practices.
• Handover the temporary works in accordance with the organisational procedures.
• Manage the removal of the temporary works in accordance with the programme of works.

What you'll be able to do

• Confirm project requirements.
• Consult with stakeholders to determine handover requirements.
• Develop a handover programme.
• Agree a handover programme with stakeholders.
• Record the agreed handover programme.
• Check that project requirements have been met.
• Record outstanding work.
• Agree a satisfactory completion with stakeholders.
• Arrange a satisfactory completion with stakeholders.
• Record a satisfactory completion.
• Carry out handover inspections.
• Carry out relevant tests.
• Carry out commissioning activities.
• Ensure handover inspections, tests and commissioning activities are recorded.
• Ensure handover inspections, tests and commissioning activities are certificated.
• Record stakeholder concerns during inspection.
• Agree any required actions with stakeholders.
• Record any required actions.
• Ensure that stakeholders’ respective responsibilities are recorded.
• Ensure that stakeholders’ respective responsibilities are accepted on handover.
• Ensure that stakeholders’ respective responsibilities are adopted on handover.
• Assemble relevant documentation in accordance with the project.
• Record relevant documentation in accordance with the project.
• Hand over relevant documentation in accordance with the project.

What you'll be able to do

• Define your aims and objectives for undertaking personal development.
• Contact sources of support and guidance to identify recognised standards for you to manage your personal development.
• Analyse the current level of your knowledge and performance.
• Develop a profile of your competence and personal development needs.
• Prepare a development plan for achieving identified development needs.
• Undertake development activities aimed at achieving identified development needs, reviewing the effectiveness of the activities.
• Obtain, accept and record feedback from people who can judge your performance.
• Review the cycle of personal development aims and objectives to revise and update aims and objectives to suit changing circumstances.

What you'll be able to do

• Give adequate notice to all stakeholders who will be affected by the project, clearly communicating start dates, estimated durations, and completion dates.
• Communicate and agree on a programme and method of work with the individuals responsible for carrying out the tasks, ensuring integrated operations.
• Identify, record, and obtain all necessary information requirements before the commencement of work activities.
• Organise the attendance of sub-contractors in accordance with project requirements and contractual agreements.
• Organise and facilitate meetings and communications with sub-contractors, maintaining accurate records of discussions and agreements.
• Plan and obtain sufficient resources of the appropriate type to meet the project requirements and timescales effectively.
• Organise and control the site and resources to ensure safe working conditions, maintain a tidy site, and keep a record of all maintenance activities.
• Develop contingency plans to address special requirements and minimise disruption to those likely to be affected by the works programme.
• Maintain comprehensive records to demonstrate how disruption has been minimised through the implementation of special requirements and contingencies.

What you'll be able to do

• Analyse project requirements in line with operational plans to ensure quantities and supplies of materials meet organisational requirements and develop a delivery schedule.
• Ensure records of delivery schedule and traffic management are maintained through analysis of delivery and lead times.
• Identify and record alternatives to the supply of materials.
• Ensure orders are prepared in line with organisational and/or project requirements to meet the delivery schedule.
• Promote goodwill and trust with suppliers and users to ensure the delivery schedule is maintained through positive negotiation.
• Implement systems for monitoring the delivery schedule, materials and supplier performance to ensure they meet the project specification.
• Analyse records of factors used in materials control.
• Identify problems with supply, record them and take action to resolve them.
• Identify and record revisions to the delivery schedule to facilitate change or minimise disruption to the programme.

What you'll be able to do

• Determine and record the tunnelling activities against the information supplied.
• Identify and review influencing factors relating to the work environment.
• Prioritise activities by assessing and accounting for all the influencing factors.
• Identify and review guidance materials.
• Amend priorities to take account of changing circumstances whilst maintaining consistency with the influencing factors.
• Prepare plans and programmes then negotiate, agree and record them with stakeholders.

What you'll be able to do

• Confirm the project requirements against the information supplied when planning activities for traditional and heritage buildings.
• Identify the potential impact of a range of factors.
• Review the potential impact of a range of factors.
• Record the potential impact of a range of factors.
• Review the impacts of heritage issues on the planning of work activities.
• Review information sourced from guidance materials.
• Record information sourced from guidance materials.
• Prioritise activities by assessing and accounting for a range of heritage issues.
• Review priorities when circumstances change.
• Make recommendations when circumstances change.
• Record the decisions made when circumstances change.
• Prepare plans or programmes.
• Negotiate plans or programmes with stakeholders.
• Agree plans or programmes with stakeholders.

What you'll be able to do

• Implement and record regular inspections to confirm the project requirements for the maintenance activities for property, services or systems.
• Identify, review and record influencing factors and guidance material about the property, service or system to be maintained.
• Prioritise and record the maintenance activities to take account of identified influencing factors whilst maintaining consistency.
• Identify and record changing circumstances.
• Ensure maintenance activity records of actions carried out and data collected are current.
• Identify, assess and obtain the necessary resources for maintenance activities.
• Prepare plans and schedules of maintenance activities and negotiate and agree them with stakeholders.

What you'll be able to do

• Confirm the work requirements when planning demolition activities against the information supplied.
• Identify, review and record influencing factors and guidance materials in relation to the work environment.
• Prioritise demolition activities by assessing, recording and accounting for all the influencing factors.
• Amend priorities to take account of changing circumstances whilst maintaining consistency with the influencing factors.
• Prepare plans or schedules and negotiate and agree them with decision makers.

What you'll be able to do

• Confirm and record the work requirements for planning highway maintenance activities on controlled roads.
• Identify and review influencing factors relating to the work environment.
• Consult with relevant guidance materials.
• Prioritise and record the maintenance activities by assessing and accounting for all the influencing factors.
• Amend priorities to take account of changing circumstances whilst maintaining consistency.
• Prepare plans or schedules of maintenance activities and negotiate and agree them with decision makers.
• Prepare risk assessments and method statements.
• Prepare plans and schedules for highway maintenance activities.

What you'll be able to do

• Evaluate and implement pre-installation checks to identify technical and procedural risks.
• Implement external and internal pre-installation building inspections and record and report the findings to stakeholders.
• Implement and record suitable and sufficient control measures to mitigate risks arising from external and internal pre-installation building inspections.
• Implement and record suitable and sufficient control measures to mitigate technical and procedural risks.
• Identify, review and confirm information sources against the retrofit works plans.
• Record and report issues with the planned retrofit works and recommend corrective actions.
• Contribute to the project programme and plan the sequence of works for the installation of retrofit works.
• Plan the efficient use of resources required for retrofit works.

What you'll be able to do

• Assemble and review information used in the preparation of the project plan, clarify information which is not clear and update it for production planning purposes.
• Identify factors for consideration, record them and distribute them to people who may be affected.
• Plan for traffic management, identifying access and egress points for the site and works which are safe, convenient and which minimise disruption.
• Organise the resources required for the preparation of site operations.
• Give accurate details about the proposed work to the utility and emergency services.
• Make arrangements for adequate site safety and welfare, reviewing as work progresses.
• Implement procedures and arrangements for environmental protection and security.
• Implement and record the procedures and arrangements for temporary works.
• Plan the site or area layout for operational purposes and pass information about the plans to the people on the site.
• Ensure notices to people, which provide information and comply with current organisational requirements.
• Ensure the notices are placed correctly and implement a maintenance schedule.

What you'll be able to do

• Identify and use organisational procedures to implement systems or processes that will deliver and improve customer service.
• Give a consistent and reliable service that promotes a customer’s confidence.
• Work with others to resolve customer service problems and communicate effectively with customers.
• Communicate with customers to provide information, check and record their satisfaction.
• Solve problems within existing systems or procedures that may affect customers before the customer becomes aware of them.
• Confirm that the service given meets the customer’s needs and expectations.
• Inform and record any changes to customer service systems or procedures to those people responsible.
• Share information to maintain and improve standards of service delivery.

What you'll be able to do

• Carry out supervision activities which will minimise disruption.
• Carry out supervision activities which will maintain optimum performance.
• Observe organisational requirements appropriate to the protection of the workforce.
• Check the validity of team members documentation.
• Identify defects, faults and issues.
• Assess defects, faults and issues.
• Recommend corrective action which conforms to safe working methods and practices.
• Implement corrective action which conforms to safe working methods and practices.
• Keep accurate records of work progress checks.
• Keep accurate records of defects.
• Keep accurate records of problems.
• Keep accurate records of corrective action.
• Keep accurate records of quantities involved.
• Identify the necessary resources for work activities for traditional and heritage buildings and structures.
• Assess the necessary resources for work activities for traditional and heritage buildings and structures.
• Record the necessary resources for work activities for traditional and heritage buildings and structures.

What you'll be able to do

• Supervise tunnelling activities and provide input into the programmes, plans or schedules which will minimise disruption and maintain optimum performance.
• Observe current legislation, regulations and official guidance appropriate to the work environment for protection and safety of everyone.
• Identify and assess common tunnelling defects and problems and recommend and implement corrective action which conforms to safe working methods and practices.
• Keep accurate records of work progress checks and quantities involved.
• Identify, assess and record the acquisition and maintenance for the necessary resources for tunnelling activities.
• Comply with the given contract information when supervising tunnelling activities to carry out the work efficiently to the required specification.