How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer Awarding Body for the Built Environment has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and Awarding Body for the Built Environment awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Awarding Body for the Built Environment.

More on studying for a qualification

01What it is

This Level 6 diploma is intended for building surveying and housing management professionals. It covers areas such as residential property law, maintenance and repair management, report preparation, and health and safety regulations. Successful candidates will develop the skills and knowledge required for effective practice in the building and construction sector.

These are the units Awarding Body for the Built Environment registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Awarding Body for the Built Environment. It does the teaching and the mapping. Awarding Body for the Built Environment sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

Free first step

Try a free Future Fluency lesson first

The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.

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02The units

What each unit actually teaches you to do

Conduct all aspects of work in an effective and professional manner Real unit · Awarding Body for the Built Environment
It teaches you to conduct all aspects of asset management professionally and effectively. You'll develop an understanding of ethical and industry standards, maintain effective working relationships, and ensure compliance with organisational and legal requirements.

What you'll be able to do

  • Conduct all aspects relating to asset management in a professional manner, adhering to ethical and industry standards.
  • Develop and maintain effective working relationships with colleagues, professionals, customers and other stakeholders.
  • Comply with organisational policies and relevant legal requirements at all times.
Law for residential property asset managers Real unit · Awarding Body for the Built Environment
You'll gain comprehensive knowledge of the English legal system as it applies to residential property asset management. The unit covers contract and tort law principles, dispute resolution options, property law applications, and the property buying and selling process.

What you'll be able to do

  • Know how law is made in the English legal system.
  • Apply the general legal principles of contract and tort law to relevant scenarios.
  • Understand the various options available for dispute resolution, including mediation and arbitration.
  • Understand how the law of property is applied in the context of residential property management.
  • Understand the standard system for buying and selling property in England and Wales.
  • Understand the...
Managing and maintaining residential property assets Real unit · Awarding Body for the Built Environment
You'll explore the management and maintenance of residential property assets, including estate management functions and the role of building services maintenance. The unit also covers the use of performance indicators and customer service standards to improve repairs and maintenance.

What you'll be able to do

  • Understand the estate management function within residential property.
  • Understand the role premises maintenance plays in the strategic objectives of the organisation.
  • Understand the role building services maintenance plays in the strategic objectives of the organisation.
  • Know how performance indicators are used to improve repairs services.
  • Know how performance indicators are used to improve maintenance services.
  • Understand how customer service standards for repairs services are determined.
  • Understand how customer service standards for maintenance services are determined.
  • Understand how customer satisfaction mechanisms can be used to improve performance in repairs.
  • Understand how customer satisfaction mechanisms can be used to improve performance in maintenance.
  • Understand how feedback mechanisms can be used to improve performance in repairs.
  • Understand how feedback mechanisms can be used to improve performance in maintenance.
Organise and deliver the maintenance, repair or alteration of residential property Real unit · Awarding Body for the Built Environment
You'll understand how to organise and deliver maintenance, repair, or alteration of residential property. The unit covers procurement and administration of contracts, interpretation of property inspection data, and evaluation of location and environmental factors affecting maintenance.

What you'll be able to do

  • Understand the processes involved in procuring contracts for responsive repairs.
  • Understand how to administer contracts for responsive repairs.
  • Interpret information obtained from property inspections accurately.
  • Investigate location factors that may impact on maintenance and repair of residential property.
  • Evaluate environmental factors that may impact on maintenance and repair of residential property.
  • Investigate legal factors that may impact on maintenance and repair of residential property.
  • Evaluate regulatory factors that may impact on maintenance and repair of residential property.
  • Evaluate quality factors that may impact on maintenance and repair of residential property.
  • Evaluate financial factors that may impact on maintenance and repair of residential property.
  • Procure contracts for building alterations and improvements effectively.
  • Administer contracts for building alterations and improvements effectively.
  • Understand the requirements of the Party Wall etc. Act 1996.
Prepare for and undertake professional property inspections for housing management Real unit · Awarding Body for the Built Environment
This unit equips learners with the skills to prepare for and undertake professional property inspections in housing management. You'll learn to agree inspection instructions, investigate relevant property matters, and conduct thorough inspections of premises and facilities.

What you'll be able to do

  • Agree instructions to carry out a property inspection with potential clients or service providers.
  • Confirm instructions to carry out a property inspection with potential clients or service providers.
  • Investigate relevant matters relating to the property that may impact on the inspection.
  • Investigate relevant matters relating to the property that may impact on the outcomes of the inspection.
  • Carry out inspections of the premises and facilities in a professional manner.
  • Make complete records of findings from property inspections.
  • Make comprehensive records of findings from property inspections.
  • Identify situations when repair is necessary following a property inspection.
  • Identify circumstances when repair is necessary following a property inspection.
  • Identify situations when improvement is necessary following a property inspection.
  • Identify circumstances when improvement is necessary following a property inspection.
Prepare reports and specification information Real unit · Awarding Body for the Built Environment
This unit covers the preparation of reports and specification information in accordance with relevant standards and guidance. You'll develop skills in using prescribed technology, presenting reports in standard formats, and preparing schedules of work compliant with legislative requirements.

What you'll be able to do

  • Produce reports that meet relevant standards and guidance.
  • Use prescribed technology effectively in the preparation of reports and specification information.
  • Present reports in line with organisation format and procedures.
  • Present reports in line with standard format and procedures.
  • Present reports in line with any legislative requirements that may apply.
  • Present reports in line with any relevant standards that may apply.
  • Prepare schedules of work to be undertaken in order to bring property up to the required standards.
Understand the health and safety and environmental facilities management procedures in housing management Real unit · Awarding Body for the Built Environment
You'll gain an understanding of health, safety, and environmental procedures in housing management. The unit addresses personal responsibilities, health and safety requirements for residential properties, and implementation of systems to maintain standards during service delivery.

What you'll be able to do

  • Understand own responsibilities for health and safety in the workplace.
  • Understand the health requirements as they apply to residential property management.
  • Understand the safety requirements as they apply to residential property management.
  • Understand the security requirements as they apply to residential property management.
  • Implement systems to ensure health standards are met when delivering facilities management services in housing.
  • Implement systems to ensure safety standards are met when delivering facilities management services in housing.
  • Implement systems to ensure environmental standards are met when delivering facilities management services in housing.
Understanding sustainability and social responsibility issues in housing management Real unit · Awarding Body for the Built Environment
This unit provides learners with knowledge of sustainability principles and corporate social responsibility within housing management. You'll examine environmental impacts, resource issues, and strategies for managing these concerns in organisational activities.

What you'll be able to do

  • Understand the core principles of sustainability, encompassing both economic and societal dimensions.
  • Understand the concept of corporate social responsibility and its importance in housing management.
  • Understand the environmental impact of your organisation's activities within the housing sector.
  • Understand the resource and environmental issues that specifically affect your organisation.
  • Understand how to effectively manage these resource and environmental issues within your organisation.
03The standards

The national standards these units are built against

What the job actually needs, in the words employers and awarding bodies already use for the work itself.

  • Contribute to the management of finances for properties

    Standard
  • Develop and implement property management plans

    Standard
  • Ensure that block management services are properly implemented

    Standard
  • Ensure that block management services are properly implemented

    Standard
  • Implement and monitor health and safety procedures for managed properties

    Standard
  • Manage and undertake investigations of disputes and breaches of agreements

    Standard
  • Manage health and safety in managed properties

    Standard
  • Manage service providers for residential blocks

    Standard
  • Manage service providers for residential blocks

    Standard
  • Prepare Asbestos Survey Reports and Records

    Standard
  • Prepare for Home Inspections

    Standard
  • Progress the maintenance of managed properties

    Standard
  • Set up management services for property

    Standard
04Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Showing 6 roles, drawn from 176 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.

Where this can lead

Property Services Director

This work can lead to managing several properties at once, or into a senior role setting standards across a whole portfolio.

See the whole journey
05The credits

The credits, and who awards them

Level 6 credits are regulated, and they are awarded by Awarding Body for the Built Environment rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Conduct all aspects of work in an effective and professional mannerLaw for residential property asset managersManaging and maintaining residential property assetsOrganise and deliver the maintenance, repair or alteration of residential propertyPrepare for and undertake professional property inspections for housing managementPrepare reports and specification informationUnderstand the health and safety and environmental facilities management procedures in housing managementUnderstanding sustainability and social responsibility issues in housing management

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Practical Builder The Practical Builder · your make-it-real tutor Illustration
The Practical Builder Paste in the draft you have for “Prepare reports and specification information”. Not a tidied one, the one you would actually send.
You It is mostly there. The recommendations section is thin.
The Practical Builder Thin is fine, vague is not. Take recommendation two and tell me who does what by when, then we will see if it survives.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Draft the real one Create

    You do “Prepare reports and specification information” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.

  • Lead it Apply

    “Law for residential property asset managers” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.

What you leave holding

The standards this credential builds, in the shape the product keeps them

Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.

See Your Progress Grow Illustration
ABBE Level 6 Diploma in Building Surveying and Housing Management
  • Contribute to the management of finances for properties
  • Develop and implement property management plans
  • Ensure that block management services are properly implemented
  • Implement and monitor health and safety procedures for managed properties
  • Manage and undertake investigations of disputes and breaches of agreements
  • Manage health and safety in managed properties
  • Manage service providers for residential blocks
  • Prepare Asbestos Survey Reports and Records
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Conduct all aspects of work in an effective and professional manner, one of this qualification's own units.

Conduct all aspects of work in an effective and professional manner Level 6

Applied to your work in any of these jobs

This unit enables learners to conduct all aspects of asset management professionally and effectively. Learners will develop an understanding of ethical and industry standards, maintain effective working relationships, and ensure compliance with organisational and legal requirements.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for ABBE Level 6 Diploma in Building Surveying and Housing Management

8 units in this credential, in the order it lists them, awarded by Awarding Body for the Built Environment.

  1. Conduct all aspects of work in an effective and professional manner
  2. Law for residential property asset managers
  3. Managing and maintaining residential property assets
  4. Organise and deliver the maintenance, repair or alteration of residential property
  5. Prepare for and undertake professional property inspections for housing management
  6. Prepare reports and specification information

and 2 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

Free tools

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Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

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The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.