How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer Chartered Institute of Housing has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and Chartered Institute of Housing awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Chartered Institute of Housing.

More on studying for a qualification

01What it is

CIH's Level 3 Certificate in Letting and Managing Residential Property will give you an understanding of key areas of managing and letting property.

These are the units Chartered Institute of Housing registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Chartered Institute of Housing. It does the teaching and the mapping. Chartered Institute of Housing sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

Free first step

Try a free Future Fluency lesson first

The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.

No card · Nothing to commit to

02The units

What each unit actually teaches you to do

Ending tenancies of residential property Real unit · Chartered Institute of Housing
This unit provides learners with knowledge of the legal processes by which tenants and landlords can end residential tenancy agreements. It covers the different methods available, including mutual agreement, and the legal requirements for landlords to obtain possession.

What you'll be able to do

  • Explain the different ways in which a tenant can end a tenancy agreement.
  • Explain the different ways in which a landlord can end a tenancy agreement.
  • Describe the legal process a landlord must follow to obtain possession of a property.
Letting residential properties Real unit · Chartered Institute of Housing
This unit covers the different types of residential tenancies and the legal requirements for tenancy agreements. You'll understand how to prepare properties for letting, market them effectively, and select suitable tenants.

What you'll be able to do

  • Understand the different types of tenancies available for residential properties.
  • Understand the processes involved in preparing a property to let to tenants.
  • Effectively market residential properties to prospective tenants.
  • Understand the requirements for selecting suitable tenants and the procedures for setting up a tenancy agreement.
Professional practice for the private rented sector Real unit · Chartered Institute of Housing
You'll explore professional practice within the private rented sector, focusing on codes of practice, ethics, and equality, diversity and inclusion (ED&I). The unit also develops skills in assessing personal professional performance and development.

What you'll be able to do

  • Understand the importance of codes of practice in the private rented sector.
  • Understand ethical considerations in the context of professional practice in housing.
  • Understand equality, diversity and inclusion (ED&I) principles and their application in the context of professional practice in housing.
  • Assess own professional performance and identify areas for development.
Property standards for residential properties Real unit · Chartered Institute of Housing
You'll gain knowledge of legislation relating to property maintenance and repair for residential properties. The unit covers landlord responsibilities, maintenance procedures, and the licensing and registration requirements for houses in multiple occupation (HMOs).

What you'll be able to do

  • Understand the key legislation relating to property maintenance and repair responsibilities for residential properties.
  • Understand the correct procedures for undertaking property maintenance and repairs.
  • Understand the legal definition of a house in multiple occupation (HMO) and the requirements for mandatory licencing of HMOs.
  • Understand the purpose and requirements of alternative licensing schemes and/or registration schemes for residential properties.
Tenancy management for residential property Real unit · Chartered Institute of Housing
This unit provides learners with an understanding of tenancy management, including financial aspects such as rent collection and deposit protection. It also covers how tenancy agreements can change and methods for preventing and resolving tenancy issues.

What you'll be able to do

  • Understand the financial aspects of letting a property, including rent collection and deposit handling.
  • Understand how tenancy agreements can be varied or changed during the course of the tenancy.
  • Understand how to prevent and resolve common tenancy issues that may arise during a tenancy period.
03The standards

The national standards these units are built against

What the job actually needs, in the words employers and awarding bodies already use for the work itself.

  • Comply with private landlord registration requirements

    Standard
  • Facilitate the maintenance of managed properties

    Standard
  • Identify and advise prospective tenants regarding properties

    Standard
  • Implement Check-Out Procedures and Dispersals in a Letting Environment

    Standard
  • Maintain records of properties for local taxation purposes

    Standard
  • Prepare inventories for owned properties to let

    Standard
  • Progress applications to rent property

    Standard
  • Progress the maintenance of managed properties

    Standard
  • Visit Tenanted Properties

    Standard
04The credits

The credits, and who awards them

Level 3 credits are regulated, and they are awarded by Chartered Institute of Housing rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Ending tenancies of residential propertyLetting residential propertiesProfessional practice for the private rented sectorProperty standards for residential propertiesTenancy management for residential property

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Coach The Coach · your practice partner Illustration
The Coach You have to tell the team what “Tenancy management for residential property” means for them next month. Say it to me now, the way you would say it to them.
You The new process goes live on the 3rd and full training will be provided.
The Coach That is the announcement. Now try the one that starts with the bit they are going to hate, and we will see which you would rather receive.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Lead it Apply

    “Tenancy management for residential property” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.

What you leave holding

The standards this credential builds, in the shape the product keeps them

Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.

See Your Progress Grow Illustration
CIH Level 3 Certificate in Letting and Managing Residential Property
  • Comply with private landlord registration requirements
  • Facilitate the maintenance of managed properties
  • Identify and advise prospective tenants regarding properties
  • Implement Check-Out Procedures and Dispersals in a Letting Environment
  • Maintain records of properties for local taxation purposes
  • Prepare inventories for owned properties to let
  • Progress applications to rent property
  • Progress the maintenance of managed properties
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Ending tenancies of residential property, one of this qualification's own units.

Ending tenancies of residential property Level 3

Applied to your own work

This unit provides learners with knowledge of the legal processes by which tenants and landlords can end residential tenancy agreements. It covers the different methods available, including mutual agreement, and the legal requirements for landlords to obtain possession.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for CIH Level 3 Certificate in Letting and Managing Residential Property

5 units in this credential, in the order it lists them, awarded by Chartered Institute of Housing.

  1. Ending tenancies of residential property
  2. Letting residential properties
  3. Professional practice for the private rented sector
  4. Property standards for residential properties
  5. Tenancy management for residential property
These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

Free tools

Want a read on where you stand?

Three free tools, no account needed. Each one ends with a role, a level and a way in.

Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.

The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.