NOCN · RQF Level 6

NOCN Level 6 NVQ Diploma in Construction Site Management (Construction)

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 6
  • Guided learning847 hours
  • Units in this qualification31

Awarded by NOCN · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

NOCN offers a broad range of qualifications and alternative routes for both experienced workers and new entrants to the jobs market.

These are the units NOCN registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Allocating work and monitoring people's performance in the workplaceReal unit · NOCN
You'll develop the ability to allocate work effectively and monitor team members' performance by confirming programmes and schedules, identifying priorities, and planning work. The unit includes allocating tasks based on skills and briefing team members accordingly.

What you'll be able to do

  • Confirm the programmes and schedules for the work to be undertaken.
  • Identify priorities and critical activities within the work schedule.
  • Plan how the work will be undertaken, considering resources and constraints.
  • Allocate work to team members, taking into account their skills, knowledge and experience.
  • Check the validity of team members' documentation related to the allocated work.
  • Brief team members on the quality standards and outcomes expected for the allocated work.
  • Monitor both the progress and quality of the work being undertaken by team members.
  • Provide prompt and constructive feedback to team members on their performance.
  • Motivate team members to complete the work they have been allocated and provide additional support as needed.
  • Identify unacceptable or poor performance, discuss the cause(s) with team members, and agree on ways of improving performance.
  • Recognise exceptional performance by individuals and/or by the team and advise stakeholders accordingly.
Contributing to the identification of a work team in the workplaceReal unit · NOCN
You'll contribute to identifying effective work teams by recognising factors affecting team composition. The unit covers evaluating potential members, negotiating team proposals, and following organisational procedures for securing team resources.

What you'll be able to do

  • Identify any significant factors which will affect the number, type and availability of people and services.
  • Evaluate and record the quality and reliability of people or services, and notify relevant stakeholders.
  • Negotiate and agree proposals which are likely to produce an effective team membership.
  • Follow rules and organisational procedures for obtaining people and services.
Controlling project progress against agreed programmes in the workplaceReal unit · NOCN
You'll develop and implement systems to monitor project progress against agreed programmes. The unit covers regular data collection, summarising progress for stakeholders, and identifying resource issues to recommend appropriate alternatives.

What you'll be able to do

  • Develop and implement systems to monitor and record the progress of the project against the agreed programme(s).
  • Collect progress information regularly and summarise it for stakeholders in a clear and concise manner.
  • Identify inadequate or inappropriate resources, recommend alternative resources and inform stakeholders of any resource issues.
  • Identify and quantify any identified or predicted deviations from planned progress which have occurred, or which may occur, that could disrupt the programme.
  • Investigate the circumstances of any deviations thoroughly and agree and implement appropriate corrective actions to address the deviations.
  • Recommend options to stakeholders that allow the programme to be maintained, considering various factors and potential impacts.
  • Inform stakeholders about changes to the operational programme in a timely and effective manner.
  • Suggest and implement the decisions and actions that need to be taken to maintain progress towards project goals.
  • Identify and record improvements to the programme from feedback received and inform stakeholders of these improvements.
Controlling project progress against agreed quality standards in the workplaceReal unit · NOCN
It teaches you to control project progress against agreed quality standards by interpreting and implementing standards, allocating roles and responsibilities, and establishing inspection systems. You'll identify and record quality issues to maintain standards.

What you'll be able to do

  • Identify and interpret quality standards from available information and ensure their implementation before work commences.
  • Specify clearly and unambiguously the roles and responsibilities and allocate them to individuals to maintain quality standards.
  • Establish systems to inspect and control the quality of the work.
  • Regularly check that inspections are carried out to ensure that the work conforms to the specified quality standards.
  • Identify and record any work which fails to meet the requirements and specified quality standards and implement corrective action.
  • Inform stakeholders about variations in quality standards and recommend solutions and actions they need to take.
  • Identify conflicts between quality standards and refer them to stakeholders for resolution.
  • Identify improvements from feedback received and record and recommend them to stakeholders.
Controlling project quantities and costs in the workplaceReal unit · NOCN
You'll implement quantities and cost control systems to monitor project expenditure. The unit includes collecting, recording, and communicating data to stakeholders, providing early warnings of issues to support effective project management.

What you'll be able to do

  • Implement quantities and cost control systems which can provide early warning of problems.
  • Ensure that quantity and cost data is regularly collected, recorded and passed on to the responsible stakeholders, in time for them to be able to use it.
  • Ensure that work values, quantities and cost data are prepared.
  • Ensure that accurate quantities and cost data are prepared and presented in a format which will help the stakeholders responsible to make decisions.
  • Ensure that variations and trends in quantities and cost data are identified, specified, quantified, costed and recorded.
  • Ensure that any variations are investigated, agreed and recorded.
  • Identify opportunities for cost efficiencies and recommend them to stakeholders.
Developing and maintaining good occupational working relationships in the workplaceReal unit · NOCN
This unit covers the development and maintenance of positive occupational working relationships. You'll gain skills to promote goodwill and trust, communicate work activities appropriately, and provide advice and support to colleagues, fostering collabouration in the workplace.

What you'll be able to do

  • Develop working relationships to promote goodwill and trust.
  • Maintain working relationships to promote goodwill and trust.
  • Encourage working relationships to promote goodwill and trust.
  • Inform relevant people about work activities in an appropriate level of detail.
  • Inform relevant people about work activities with the appropriate level of urgency.
  • Offer advice and help to relevant people about work activities.
  • Encourage questions and requests for clarification about work activities.
  • Encourage comments about work activities.
  • Clarify proposals with relevant people.
  • Discuss alternative suggestions with relevant people.
  • Resolve differences of opinion in ways that minimise offence.
  • Maintain goodwill, trust and respect when resolving differences of opinion.
Enabling learning opportunities in the workplaceReal unit · NOCN
This unit focuses on enabling learning opportunities in the workplace. You'll promote the benefits of learning, identify and prioritise team learning needs, support development planning, and communicate learning outcomes effectively.

What you'll be able to do

  • Promote the benefits of accessing learning by giving positive and constructive feedback on work performance regularly
  • Work with the team to identify and prioritise learning needs and identify and obtain information on a range of possible learning activities
  • Discuss and plan development needs with team members
  • Support team members in undertaking learning activities by making efforts to overcome barriers to learning
  • Communicate the outcomes of the learning activity undertaken with team members to ensure the desired outcomes have been achieved and organisational standards have been maintained
  • Update development plans with team members and ensure records of plan are kept updated
Ensuring that work activities and resources meet project work requirements in the workplaceReal unit · NOCN
It teaches you to ensure work activities and resources meet project requirements. You'll identify major activities, determine resource needs, evaluate alternatives, and select optimal solutions aligned with project and external constraints.

What you'll be able to do

  • Identify major activities, determine the resources needed from the information available and prepare draft work programmes and schedules.
  • Evaluate alternative methods, resources and systems in order to select the best solution to meet project requirements.
  • Obtain clarification and advice where the resources needed are not available.
  • Analyse the activities against project requirements and the requirements of external factors.
  • Determine how long each activity will take, identify activities which influence each other and sequence them logically and realistically so that they make the best use of the resources available.
  • Ensure the production of detailed programmes and schedules of planned activities are consistent with the complexity of the project.
  • Develop a system to monitor the works programmes and schedules and use the results to improve production and planning.
  • Identify alterations to the works programmes and schedules to ensure they will meet changed circumstances.
Establishing dimensional control criteria in the workplaceReal unit · NOCN
You'll gain knowledge and skills to establish dimensional control criteria by obtaining and evaluating pre-construction information. The unit includes recording relevant dimensional data, managing variations, and implementing monitoring systems within the workplace.

What you'll be able to do

  • Obtain pre-construction information, in relation to dimensional control, ensuring that it is up to date and accurate.
  • Establish and record the relevant dimensional control information for the project.
  • Ensure that variations in dimensional control are identified, recorded and notified to stakeholders.
  • Ensure a dimensional control monitoring system is in place, which ensures dimensional controls are maintained.
  • Ensure that measuring and recording equipment is maintained to meet the specified accuracy criteria.
Establishing, controlling and monitoring environmental factors and sustainability in the workplaceReal unit · NOCN
You'll identify environmental management considerations and establish sustainable work methods by analysing project data. The unit also covers promoting environmental awareness and recording policies to support sustainability within the workplace.

What you'll be able to do

  • Identify the environmental management considerations relevant to the workplace.
  • Establish methods of work that will support sustainability by examining project data.
  • Promote a culture of environmental awareness and support for sustainability in the workforce.
  • Examine and record the policies adopted for environmental management and sustainability within the organisation.
  • Delegate and record assigned duties for environmental management and monitoring of sustainable work methods.
  • Assess the significance of environmental factors as they affect the project and take appropriate action to mitigate any negative impacts.
  • Monitor project work against sustainability requirements and take appropriate action to ensure progress towards environmental goals.
  • Record good practice in environmental management and sustainable methods of work and make recommendations to relevant personnel.
Establishing, implementing and maintaining organisational systems for managing health, safety, welfare and wellbeing in the workplaceReal unit · NOCN
It teaches you to establish and maintain organisational systems for health, safety, welfare, and wellbeing. You'll learn to foster a positive safety culture, delegate responsibilities, and ensure compliance with site inductions and hazard warnings.

What you'll be able to do

  • Establish a culture of health, safety, welfare and wellbeing on site, and identify and implement improvements.
  • Delegate health, safety, welfare and wellbeing responsibilities which comply with current organisational requirements and ensure site inductions consistently inform people of those responsibilities.
  • Ensure accurate and appropriate notices and hazard warnings, that conform to current organisational requirements, are maintained and observed.
  • Ensure health, safety and welfare equipment and resources are available and sufficient to meet current organisational requirements.
  • Implement systems which meet current organisational requirements to identify hazards, reduce risks and maintain the health, safety, welfare and wellbeing of people.
  • Ensure hazards are assessed to identify the residual risks, apply the principles of prevention and provide information to the appropriate people.
  • Monitor health, safety, welfare and wellbeing systems regularly for compliance with current organisational requirements.
Evaluating and confirming work methods in the workplaceReal unit · NOCN
You'll learn to evaluate and confirm work methods by analysing project data and obtaining additional information when necessary. The unit focuses on identifying methods that optimise resource use and meet project and organisational requirements.

What you'll be able to do

  • Evaluate project or operational data in order to identify work methods.
  • Obtain additional information from other sources in cases where the available project data is insufficient.
  • Identify work methods which will make the best use of resources and materials and meets project and current organisational requirements.
  • Evaluate identified work methods against technical, environmental and project criteria and select appropriate methods.
  • Ensure method statements and risk assessments are current, accurate, agreed and acceptable to all stakeholders.
  • Recommend and promote the selected work method for the project.
Evaluating feedback and making recommendations in the workplaceReal unit · NOCN
You'll develop the ability to implement systems for collecting, investigating, recording, and analysing workplace feedback. The unit enables them to recommend and justify improvements to stakeholders and evaluate the effectiveness of implemented changes.

What you'll be able to do

  • Implement systems for the collection of feedback.
  • Ensure feedback is obtained, investigated, recorded and analysed.
  • Recommend improvements by evaluating feedback received and justify the recommendations to stakeholders.
  • Summarise recommendations from feedback analysis and promote them for adoption and use.
  • Evaluate feedback systems to ensure that recommendations have been implemented.
Identifying and maintaining communication systems and organisational procedures in the workplaceReal unit · NOCN
It teaches you to identify and maintain communication systems and organisational procedures compatible with clients and stakeholders. You'll ensure accurate information dissemination, implement inclusive communication methods, and monitor system effectiveness.

What you'll be able to do

  • Identify the organisational and communication needs for the project.
  • Establish and maintain systems which are compatible with those used by the client, customer or their representative, the supply chain and other stakeholders.
  • Ensure project information is produced, accurate and issued to relevant stakeholders.
  • Implement inclusive methods of communication for reporting and retrieving information between people team, organisations and stakeholders.
  • Monitor communication systems and organisational procedures for effectiveness.
  • Identify and investigate breakdowns, conflicts or opportunities for improvement and take action to restore effective communication and organisation.
  • Implement and record any action taken to improve or restore effective communication systems and organisational procedures.
  • Prepare for and manage meetings with colleagues and stakeholders.
  • Ensure post meeting activities are carried out.
Identifying, allocating and planning the deployment and use of plant, equipment or machinery in the workplaceReal unit · NOCN
It teaches you to identify, allocate, and plan the deployment of plant, equipment, or machinery. You'll ensure specifications meet project needs, confirm legislative compliance, and oversee competent operation and maintenance.

What you'll be able to do

  • Ensure that the specification of the selected plant, equipment or machinery meets the needs of the project before deployment.
  • Confirm that the plant, equipment or machinery to be deployed complies with current legislation and will be set up, operated and maintained by competent people.
  • Implement a system to update the deployment and allocation of plant, equipment or machinery, and operators, as the project progresses, or changes occur.
  • Identify hazards, assess and mitigate risks arising from the use of plant, equipment or machinery and implement measures that protect people and the environment.
  • Ensure that plant, equipment or machinery operations are planned, appropriately supervised and conducted in accordance with current legislation.
  • Ensure the suitable storage, servicing and maintenance of plant, equipment or machinery has been arranged to meet organisational requirements.
  • Identify and record the competency requirements for supervisors, operators and users of plant, equipment or machinery.
  • Promote and record opportunities to suggest improvements in plant operations.
  • Ensure that plant, equipment or machinery which is no longer needed is returned or removed and records are maintained.
Managing installation, commissioning and handover of retrofit works in the workplaceReal unit · NOCN
This unit covers managing the installation, commissioning, and handover of retrofit works while ensuring safety and environmental protection. You'll apply organisational requirements and manage retrofit plans to ensure effective and efficient working practices.

What you'll be able to do

  • Observe and apply organisational requirements for the protection of the workforce, sub-contractors, suppliers, consultants, occupants, visitors, the general public and the environment.
  • Manage the implementation of the retrofit plan ensuring effective and efficient working practices for a given occupational area.
  • Review and record works progress against the project programme.
  • Recognise and report defects in installation.
  • Record and report that ventilation is not compromised and complies with all relevant standards.
  • Check and record that the retrofit works conform to quality, standards and compliance with the retrofit design.
  • Recommend, record and implement corrective actions when required.
  • Manage the scheduling and coordination of inspection, testing and commissioning for retrofit works.
  • Recommend, record and implement any required corrective actions for retrofit works.
  • Manage the project handover on completion of retrofit works.
Managing the installation, maintenance, monitoring and removal of temporary works in the workplaceReal unit · NOCN
This unit covers managing the installation, maintenance, monitoring, and removal of temporary works. You'll interpret relevant information, ensure compliance with legislation and guidance, and maintain safety for the workforce, public, and environment.

What you'll be able to do

  • Interpret and confirm the relevance of information when supervising the installation, maintenance and removal of temporary works.
  • Ensure protection and safety of the workforce, the general public, visitors and the environment by observing current legislation and official guidance related to temporary works.
  • Identify, assess and maintain resources for temporary works, ensuring availability and suitability.
  • Confirm that all materials, equipment and tooling is correct and suitable prior to installation of temporary works.
  • Manage the installation of temporary works in accordance with the programme of works to meet organisational and stakeholder procedures.
  • Keep accurate records of work progress during the installation of temporary works and maintain safe working methods and practices.
  • Handover the temporary works in accordance with the organisational procedures, ensuring all relevant documentation is complete.
  • Manage the removal of the temporary works in accordance with the programme of works, ensuring safety and minimal disruption.
Managing the project handover in the workplaceReal unit · NOCN
You'll learn to manage the project handover process by confirming requirements, consulting stakeholders, and developing handover programmes. The unit includes verifying project completion, conducting inspections and tests, and addressing outstanding work.

What you'll be able to do

  • Confirm project requirements, consult with stakeholders and develop, agree and record a handover programme.
  • Check that project requirements have been met, or record outstanding work, in order to agree, arrange and record a satisfactory completion.
  • Carry out handover inspections, relevant tests and commissioning activities ensuring they are recorded and certificated.
  • Record stakeholder concerns during inspection, agree and record any required actions.
  • Ensure that stakeholders’ respective responsibilities are recorded, accepted and adopted on handover.
  • Assemble, record and hand over relevant documentation in accordance with the project.
Managing your personal development in the workplaceReal unit · NOCN
You'll manage their personal development by defining aims, accessing support, analysing current performance, and creating development plans. The unit supports setting objectives and undertaking activities to enhance competence in the workplace.

What you'll be able to do

  • Define your aims and objectives for undertaking personal development.
  • Contact sources of support and guidance to identify recognised standards for you to manage your personal development.
  • Analyse the current level of your knowledge and performance.
  • Develop a profile of your competence and personal development needs.
  • Prepare a development plan for achieving identified development needs.
  • Undertake development activities aimed at achieving identified development needs, reviewing the effectiveness of the activities.
  • Obtain, accept and record feedback from people who can judge your performance.
  • Review the cycle of personal development aims and objectives to revise and update aims and objectives to suit changing circumstances.
Monitoring project activities in the workplaceReal unit · NOCN
You'll learn to monitor project activities effectively by communicating with stakeholders about work schedules, agreeing programmes and methods with work teams, and organising sub-contractor activities. They will also identify and obtain necessary information to support project monitoring.

What you'll be able to do

  • Give adequate notice to all stakeholders who will be affected about when work will start, how long it will take and when it will finish.
  • Communicate and agree a programme and method with people who will be doing the work that integrates operations.
  • Identify, record and obtain information requirements before work starts.
  • Organise attendance for sub-contractors in accordance with project and contractual agreements.
  • Organise meetings and communications with sub-contractors and keep records.
  • Plan and obtain sufficient resources of the appropriate type which will meet the project requirements and timescales.
  • Organise and control the site and resources so that conditions are safe, the site is tidy, and a record of maintenance activities is maintained.
  • Develop contingency plans to meet special requirements to minimise disruption to those likely to be affected by the works programme.
  • Maintain records to show how disruption has been minimised for special requirements and contingencies.
Organising, controlling and monitoring supplies of materials in the workplaceReal unit · NOCN
You'll develop the ability to organise, control, and monitor material supplies by analysing project requirements, developing delivery schedules, and maintaining records. The unit includes identifying alternative supply options and promoting efficient material management.

What you'll be able to do

  • Analyse project requirements in line with operational plans to ensure quantities and supplies of materials meet organisational requirements and develop a delivery schedule.
  • Ensure records of delivery schedule and traffic management are maintained through analysis of delivery and lead times.
  • Identify and record alternatives to the supply of materials.
  • Ensure orders are prepared in line with organisational and/or project requirements to meet the delivery schedule.
  • Promote goodwill and trust with suppliers and users to ensure the delivery schedule is maintained through positive negotiation.
  • Implement systems, for monitoring the delivery schedule, materials and supplier performance to ensure they meet the project specification.
  • Analyse records of factors used in materials control.
  • Identify problems with supply, record them and take action to resolve them.
  • Identify and record revisions to the delivery schedule to facilitate change or minimise disruption to the programme.
Planning Tunnelling Activities in the WorkplaceReal unit · NOCN
This unit covers the planning of tunnelling activities in the workplace, enabling learners to determine and record tasks based on supplied information. You'll identify and review factors influencing the work environment, prioritise activities accordingly, and prepare plans in collabouration with stakeholders.

What you'll be able to do

  • Determine and record the tunnelling activities against the information supplied.
  • Identify and review influencing factors relating to the work environment.
  • Prioritise activities by assessing and accounting for all the influencing factors.
  • Identify and review guidance materials.
  • Amend priorities to take account of changing circumstances whilst maintaining consistency with the influencing factors.
  • Prepare plans and programmes then negotiate, agree and record them with stakeholders.
Planning activities to traditional and heritage buildings and structures in the workplaceReal unit · NOCN
You'll plan activities for traditional and heritage buildings by confirming project requirements and reviewing potential impacts. The unit includes accounting for heritage issues and prioritising tasks to ensure sensitive and compliant project delivery.

What you'll be able to do

  • Confirm the project requirements against the information supplied when planning activities for traditional and heritage buildings.
  • Identify, review and record the potential impact of a range of factors.
  • Review the impacts of heritage issues on the planning of work activities.
  • Review and record information sourced from guidance materials.
  • Prioritise activities by assessing and accounting for a range of heritage issues.
  • Review priorities; make recommendations and record the decisions made when circumstances change.
  • Prepare plans or programmes and negotiate and agree them with stakeholders.
Planning and scheduling the maintenance activities of property, services or systems in the workplaceReal unit · NOCN
You'll plan and schedule maintenance activities for property, services, or systems. The unit includes implementing inspections, identifying influencing factors, prioritising tasks, and adapting maintenance plans to meet project requirements.

What you'll be able to do

  • Implement and record regular inspections to confirm the project requirements for the maintenance activities for property, services or systems.
  • Identify, review and record influencing factors and guidance material about the property, service or system to be maintained.
  • Prioritise and record the maintenance activities to take account of identified influencing factors whilst maintaining consistency with project requirements.
  • Identify and record changing circumstances that may affect maintenance activities.
  • Ensure maintenance activity records of actions carried out and data collected are current and accurate.
  • Identify, assess and obtain the necessary resources for maintenance activities.
  • Prepare plans and schedules of maintenance activities and negotiate and agree them with stakeholders.
Planning demolition activities in the workplaceReal unit · NOCN
This unit equips learners to plan demolition activities by confirming work requirements and reviewing influencing factors. You'll prioritise tasks, adjust plans for changing circumstances, and prepare detailed demolition schedules and risk assessments.

What you'll be able to do

  • Confirm the work requirements when planning demolition activities against the information supplied.
  • Identify, review and record influencing factors and guidance materials in relation to the work environment.
  • Prioritise demolition activities by assessing, recording and accounting for all the influencing factors.
  • Amend priorities to take account of changing circumstances whilst maintaining consistency with the influencing factors.
  • Prepare plans or schedules and negotiate and agree them with decision makers.
Planning highways maintenance and repair activities in the workplaceReal unit · NOCN
This unit equips learners to plan highway maintenance and repair activities on controlled roads. You'll confirm and record work requirements, review environmental factors, consult guidance materials, and prioritise maintenance tasks accordingly.

What you'll be able to do

  • Confirm the work requirements of planning highway maintenance activities on controlled roads
  • Record the work requirements of planning highway maintenance activities on controlled roads
  • Identify influencing factors about the work environment
  • Review influencing factors about the work environment
  • Consult with guidance materials
  • Prioritise maintenance activities by assessing all the influencing factors
  • Prioritise maintenance activities by accounting for all the influencing factors
  • Record the maintenance activities by assessing and accounting for all the influencing factors
  • Amend priorities to take account of changing circumstances whilst maintaining consistency
  • Prepare plans or schedules of maintenance activities
  • Negotiate plans or schedules of maintenance activities with decision makers
  • Agree plans or schedules of maintenance activities with decision makers
  • Prepare risk assessments
  • Prepare method statements
  • Prepare plans and schedules
Planning the installation of retrofit works in the workplaceReal unit · NOCN
You'll plan the installation of retrofit works by evaluating and implementing pre-installation checks to identify risks. The unit includes conducting building inspections and applying control measures to mitigate technical and procedural hazards.

What you'll be able to do

  • Evaluate and implement pre-installation checks to identify technical and procedural risks associated with retrofit works.
  • Implement external and internal pre-installation building inspections and record and report the findings to stakeholders.
  • Implement and record suitable and sufficient control measures to mitigate risks arising from external and internal pre-installation building inspections.
  • Implement and record suitable and sufficient control measures to mitigate technical and procedural risks identified during pre-installation checks.
  • Identify, review and confirm information sources against the retrofit works plans to ensure accuracy and completeness.
  • Record and report issues with the planned retrofit works and recommend corrective actions to address any problems.
  • Contribute to the project programme and plan the sequence of works for the installation of retrofit works, considering efficiency and safety.
  • Plan the efficient use of resources required for retrofit works, including materials, equipment, and personnel.
Planning the preparation of the site for the project in the workplaceReal unit · NOCN
This unit develops learners' skills in assembling and reviewing project planning information for site preparation. You'll identify and record relevant factors, plan traffic management, and organise resources to ensure effective site operations.

What you'll be able to do

  • Assemble and review information used in the preparation of the project plan, clarify information which is not clear and update it for production planning purposes.
  • Identify factors for consideration, record them and distribute them to people who may be affected.
  • Plan for traffic management, identifying access and egress points for the site and works which are safe, convenient and which minimise disruption.
  • Organise the resources required for the preparation of site operations.
  • Give accurate details about the proposed work to the utility and emergency services.
  • Make arrangements for adequate site safety and welfare, reviewing as work progresses.
  • Implement procedures and arrangements for environmental protection and security.
  • Implement and record the procedures and arrangements for temporary works.
  • Plan the site or area layout for operational purposes and pass information about the plans to the people on the site.
  • Ensure notices to people, which provide information and comply with current organisational requirements.
  • Ensure the notices are placed correctly and implement a maintenance schedule.
Providing customer services in the construction workplaceReal unit · NOCN
You'll gain knowledge of organisational procedures to deliver and improve customer service in construction. The unit covers providing consistent service, resolving customer issues collabouratively, and proactively enhancing customer satisfaction.

What you'll be able to do

  • Identify and use organisational procedures to implement systems or processes that will deliver and improve customer service
  • Give a consistent and reliable service that promotes a customer’s confidence
  • Work with others to resolve customer services problems and communicate with customers
  • Communicate with customers to provide information, check and record their satisfaction
  • Solve problems within existing systems or procedures that may affect customers before the customer becomes aware of them
  • Confirm that the service given meets the customer’s needs and expectations
  • Inform and record any changes to customer service systems or procedures to those people responsible
  • Share information to maintain and improve standards of service delivery
  • Inform the people responsible about changes to customer service systems or procedures that will reduce the chance of problems being repeated
  • Share and record information with people responsible to maintain and improve standards of service delivery
Supervising activities to traditional and heritage buildings and structures in the workplaceReal unit · NOCN
This unit develops learners' skills to supervise activities involving traditional and heritage buildings. You'll minimise disruption, maintain performance, ensure workforce protection, identify defects, and recommend corrective actions in compliance with requirements.

What you'll be able to do

  • Carry out supervision activities which will minimise disruption and maintain optimum performance.
  • Observe organisational requirements appropriate to the protection of the workforce.
  • Check the validity of team members documentation.
  • Identify and assess defects, faults and issues, recommend and implement corrective action which conforms to safe working methods and practices.
  • Keep accurate records of work progress checks, defects, problems, corrective action and quantities involved.
  • Identify, assess and record the necessary resources for work activities for traditional and heritage buildings and structures.
Supervising tunnelling activities in the workplaceReal unit · NOCN
This unit covers the supervision of tunnelling activities, ensuring adherence to safety regulations and efficient workflow. You'll evaluate supervisory techniques, identify potential disruptions, and contribute to plans that maintain optimum performance.

What you'll be able to do

  • Supervise tunnelling activities to ensure they are carried out safely and efficiently.
  • Provide input into the programmes, plans or schedules which will minimise disruption during tunnelling activities.
  • Provide input into the programmes, plans or schedules which will maintain optimum performance during tunnelling activities.
  • Observe current legislation, regulations and official guidance appropriate to the work environment for the protection and safety of everyone involved in tunnelling activities.
  • Identify and assess common tunnelling defects and problems.
  • Recommend and implement corrective action for tunnelling defects and problems, ensuring it conforms to safe working methods and practices.
  • Keep accurate records of work progress checks during tunnelling activities.
  • Keep accurate records of quantities involved in tunnelling activities.
  • Identify, assess and record the acquisition and maintenance requirements for the necessary resources for tunnelling activities.
  • Comply with the given contract information when supervising tunnelling activities to carry out the work efficiently to the required specification.

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Allocating work and monitoring people's performance in the workplaceContributing to the identification of a work team in the workplaceControlling project progress against agreed programmes in the workplaceControlling project progress against agreed quality standards in the workplaceControlling project quantities and costs in the workplaceDeveloping and maintaining good occupational working relationships in the workplaceEnabling learning opportunities in the workplaceEnsuring that work activities and resources meet project work requirements in the workplace

Each stamp is a real unit registered against this qualification.

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NOCN Level 6 NVQ Diploma in Construction Site Management (Construction)
  • (Not provided)
  • Allocate and check work in your team
  • Allocate and monitor the work activities of others in the Tram and Tramway environment
  • Allocate and monitor work activities
  • Assess requirements and plan service provision for maintenance
  • Assess, plan and control capital costs for development
  • Co-ordinate and Manage Temporary Workers
  • Communicate Information During Consultancy Assignments for IT Enabled Systems, Under Supervision
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

Where this can lead

Maintenance Planner / Coordinator

This role is a solid foundation for a rewarding career in facilities management. We're looking for someone who wants to learn, grow, and genuinely contribute to keeping our properties in top shape. If you're organised, reliable, and eager to get stuck in, we'd love to hear from you.

See the whole journey →

Showing 6 roles, drawn from 14 job records mapped to this qualification.

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

(Not provided)Allocate and check work in your teamAllocate and monitor the work activities of others in the Tram and Tramway environmentAllocate and monitor work activitiesAssess requirements and plan service provision for maintenanceAssess, plan and control capital costs for developmentCo-ordinate and Manage Temporary WorkersCommunicate Information During Consultancy Assignments for IT Enabled Systems, Under SupervisionCommunicate design and improvement information for IT enabled business processesConsult with employers and other stakeholders to develop and review National Occupational Standards (NOS)Create, develop and maintain effective working relationshipsDevelop and Maintain Good Working RelationshipsDevelop and implement property management planDevelop new National Occupational Standards (NOS)Establish and maintain effective working relationships within safety servicesEvaluate community factors in planning and conservationEvaluating & Presenting Sustainable Development Policy PlansIdentifying, Categorizing, and Routing Plans Efficiently+31 more

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Allocating work and monitoring people's performance in the workplaceLevel 6

Applied to your work in any of these jobs

Learners will develop the ability to allocate work effectively and monitor team members' performance by confirming programmes and schedules, identifying priorities, and planning work. The unit includes allocating tasks based on skills and briefing team members accordingly.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for NOCN Level 6 NVQ Diploma in Construction Site Management (Construction)

31 units in this credential, in the order it lists them, awarded by NOCN.

  1. Allocating work and monitoring people's performance in the workplace
  2. Contributing to the identification of a work team in the workplace
  3. Controlling project progress against agreed programmes in the workplace
  4. Controlling project progress against agreed quality standards in the workplace
  5. Controlling project quantities and costs in the workplace
  6. Developing and maintaining good occupational working relationships in the workplace

and 25 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.