UK jobs by level

Level 5 jobs

783 jobs aligned to Level 5. Showing the first 200.

Technical roles Analytics Support Manager The Analytics Support Manager is responsible for building and running our analytics support team, making sure our data products—dashboards, reports, and underlying data—are reliable and easy for everyone to use. You'll set the strategy for how we handle issues, improve data quality, and help our business users get the most out of our analytics tools. This directly impacts how quickly and confidently our sales, marketing, and finance teams can make decisions, which, let's be honest, affects everything from revenue to operational efficiency. When this role is done well, our users barely notice us because everything just works. They're self-serving, finding answers, and trusting the numbers. When it's not, you'll hear about it: critical dashboards are broken, users are frustrated, and decisions are delayed. The tricky part is balancing reactive firefighting with proactive improvements, all while managing a team that's often under pressure. The reward? You get to build a high-performing team, implement scalable solutions, and genuinely increase the data literacy and confidence across the entire organisation. View
Compliance Quality Health Safety Area Environmental Health & Safety Manager The Area Environmental Health & Safety Manager is responsible for driving consistent EHS performance and compliance across multiple operational sites within a defined region. You'll be the go-to person for several facilities, making sure our safety and environmental programmes are not just understood, but genuinely implemented by the teams on the ground. This directly impacts our operational continuity, regulatory standing, and, most importantly, the well-being of our colleagues. Day-to-day, you'll work at the intersection of corporate EHS strategy and site-level operational realities, translating high-level policy into practical, actionable plans. You'll spend time coaching your direct reports, the Site EHS Managers, and helping them navigate the unique challenges of their facilities. When this role is done well, we see fewer incidents, smoother audits, and a stronger, more proactive safety culture across your sites. When it's not, we're looking at potential regulatory fines, reputational damage, and, frankly, people getting hurt. The challenge is getting diverse sites, often with different operational pressures and local management styles, to consistently meet the same high standards. The reward? Seeing tangible improvements in safety, knowing you've built a more resilient and responsible operation, and watching your team grow under your guidance. View
Operations Area Environmental Manager The Area Environmental Manager is responsible for overseeing all environmental compliance and performance across a cluster of operational sites. You'll be the main point of contact for regulatory bodies in your area, making sure our facilities meet all legal requirements and internal standards. This means you'll spend your days balancing the demands of keeping production running smoothly with the absolute necessity of protecting our licence to operate. When you do this well, our sites run without incident, avoiding hefty fines and reputational damage. If things go wrong, we're looking at potential shutdowns, massive clean-up costs, and a very unhappy board. The tricky part is navigating complex regulations while working with busy operational teams who sometimes see environmental rules as a hindrance. The reward, honestly, is knowing you're directly contributing to the company's long-term sustainability and protecting both our business and the planet. View
Realestate Facilities Management Assistant Facilities Manager The Assistant Facilities Manager is responsible for keeping our building running like a well-oiled machine, focusing on the core systems and the people who maintain them. You'll spend your days making sure our access control is secure, our ticketing system is efficient, and our various vendors – from cleaners to HVAC engineers – are doing what they're paid to do. This directly impacts our team's ability to focus on their work without worrying about a broken printer or a freezing office. When you do this job well, our colleagues won't even notice you're there, because everything just works. The lights are on, the temperature's right, and the building is safe. When it's not done well, frankly, things grind to a halt: security breaches, uncomfortable workspaces, and frustrated employees. The tricky part is balancing the urgent, reactive issues with the proactive maintenance that prevents bigger problems down the line. The reward? Knowing you're creating a truly functional, safe, and productive environment for everyone. View
Compliance Quality Health Safety Associate Director, Regulatory Affairs The Associate Director, Regulatory Affairs, is here to make sure our products can actually get to market and stay there, globally. You'll be leading a team that translates intricate regulatory requirements into clear, actionable plans, specifically for a designated product portfolio or therapeutic area. Think of yourself as the chief navigator for our products through the choppy waters of international health authority rules. Day-to-day, you'll be setting the regulatory strategy for new product approvals and managing the entire lifecycle of existing ones. This means everything from initial scientific advice meetings with agencies to handling complex post-approval changes. When this role is done well, our products get approved faster, stay compliant, and reach more patients. If it's not, we face delays, fines, or even product withdrawals – and that's not good for anyone. The tricky part is balancing commercial ambition with regulatory reality, often having to say 'no' or 'not yet' to eager colleagues. The reward, honestly, is seeing your strategic decisions directly contribute to patient access and knowing you've built a high-performing team along the way. View
Marketing B2B Marketing Manager The B2B Marketing Manager is here to own and drive the success of a major marketing programme, like our entire lead nurturing strategy or our Account-Based Marketing (ABM) efforts. You'll be accountable for the pipeline generated and influenced by your programmes, which directly impacts our sales targets and overall business growth. You'll work at the intersection of marketing operations, content, and sales, translating strategic goals into actionable, measurable campaigns that our sales team actually wants to use. When this role is done well, we see a healthy, predictable flow of high-quality leads turning into sales opportunities, and our marketing ROI looks fantastic. When it's not, well, sales starts complaining about lead quality, pipeline dries up, and we're left scratching our heads about where our next customer is coming from. The challenge is balancing strategic thinking with hands-on execution, often with messy data and shifting priorities. The reward? Seeing your programmes directly contribute to significant revenue wins and knowing you've built something that truly works. View
Compliance Quality Health Safety Behavioural Safety Manager The Behavioural Safety Manager is responsible for defining, implementing, and overseeing our entire behavioural safety strategy across the business. You'll manage a team of safety professionals, making sure their efforts translate into tangible improvements in how our people approach risk every single day. This role sits right at the heart of our operational excellence, bridging the gap between high-level safety policy and the everyday actions of our frontline teams. When you do this job well, we'll see a noticeable shift in our safety culture—fewer incidents, more proactive reporting, and a genuine belief that safety is everyone's responsibility. If it's not done right, we risk serious injuries, regulatory fines, and a damaged reputation, frankly. The challenge here is getting everyone, from the shop floor to the executive suite, to truly buy into and live our safety values, especially when production pressures are high. The reward? Knowing you've genuinely made our workplaces safer, protecting lives and livelihoods, and building a team that's proud of the impact they make. View
Operations Building Services Lead / Junior FM The Building Services Lead / Junior FM is responsible for making sure our building's essential services run without a hitch, keeping our people safe and productive. You'll be the go-to person for everything from planned maintenance to emergency responses, making sure our contractors are doing what they should and that we're always up to scratch on compliance. This role isn't just about getting things done; it's about owning key systems and making sure they support the business properly. When you do this well, our building feels effortless, and people can just get on with their jobs. If it's not done well, well, you'll hear about it – quickly. The tricky part is balancing urgent requests with long-term planning, all while keeping a small team on track. The reward? You'll see the direct impact of your work every single day, knowing you're keeping the whole operation ticking. View
Compliance Quality Health Safety Business Resiliency Program Manager The Business Resiliency Program Manager is responsible for owning and driving our organisation's entire business continuity management system (BCMS). This means you'll be designing, building, and constantly improving the framework that keeps us operational no matter what chaos hits. You'll work at the intersection of strategic planning and operational readiness, translating high-level risk appetite into practical, actionable recovery plans that our teams can actually use. When you do this well, our business can shrug off major disruptions, protecting our revenue, reputation, and most importantly, our customers. If you don't, well, a bad day could quickly become a company-ending event. The challenge is getting everyone on board and making resilience a part of our DNA, not just an afterthought. The reward is seeing the organisation confidently navigate a crisis because of the robust systems you've put in place. View
Business Transformation Change Business Transformation & Change Manager As our Business Transformation & Change Manager, you'll be running the show for entire change programmes, not just individual projects. This means you're not just planning communications or training; you're setting the overall change strategy for big, complex initiatives that often span multiple departments and years. You'll lead a small team of change practitioners, guiding them and making sure they've got what they need to get things done. This role sits right at the heart of our strategic initiatives, acting as the crucial link between the grand vision from leadership and the day-to-day reality for our teams. You're translating 'what' we're doing into 'how' we'll get our people there, making sure the business actually gets the value we're aiming for. When you do this job well, major transformation programmes land smoothly, our teams adopt new ways of working quickly, and we see the intended business benefits hit the bottom line. If it's not done well, frankly, projects fail, people get frustrated, and we lose money and trust. The challenge? Getting everyone on board when change is hard and often scary. The reward? Seeing a huge initiative actually make a difference to thousands of colleagues and our customers. View
Customer Service Call Centre Supervisor The Call Centre Supervisor is responsible for making sure our customer service team—your team, specifically—delivers top-notch support every single day. This means you'll be coaching agents, managing their schedules, and jumping in when a customer issue gets a bit too hot to handle. You're essentially the backbone of our daily operations, ensuring we keep our promises to customers and hit our service targets. You'll sit right at the heart of our customer interactions, translating company policy into practical advice for your team and making sure customer feedback makes its way back up the chain. When you do this well, our customers are happier, our agents feel supported, and our service levels stay healthy. If things go sideways here, you'll see agent morale drop, customers get frustrated, and our wait times go through the roof. Honestly, the tricky part is balancing the needs of the business (like hitting those tough KPIs) with the needs of your team (who are dealing with demanding customers all day). But the reward? Seeing an agent you've coached grow in confidence, or watching your team smash a challenging service level target. That's a real buzz, believe me. View
Compliance Quality Health Safety Certification & Compliance Manager The Certification & Compliance Manager is responsible for overseeing our entire certification and compliance programme, making sure we meet all the standards that matter. You'll lead a team of specialists, setting the direction for how we manage everything from ISO certifications to specific regulatory requirements. This role sits right at the heart of our operational integrity, making sure our products and services are always up to scratch. When you do this job well, we sail through audits, avoid costly fines, and our customers trust us implicitly. When it's not done well, we risk losing key certifications, facing regulatory penalties, and damaging our reputation – honestly, that's a nightmare scenario. The challenge here is balancing strict adherence to rules with the practical realities of a busy business, all while keeping your team motivated. The reward, though, is knowing you're protecting the company and its people, building a culture of quality that truly makes a difference. View
Business Transformation Change Change Adoption Manager The Change Adoption Manager Manager is here to lead our team of change specialists, making sure we're actually getting people to use and love the new systems and processes we're rolling out. You'll be the one setting the strategy for how we manage the human side of change across several big programmes, ensuring your team has the tools and guidance they need to succeed. Essentially, you're building the engine that makes transformation happen smoothly, overseeing everything from how we talk about change to how we measure if it's actually working. This role sits right at the heart of our major business transformation efforts, working closely with programme directors and senior leaders to embed new ways of working. You'll translate high-level strategic goals into practical, people-focused change plans, making sure that our investments in new tech and processes actually deliver the promised benefits. When this role is done well, our projects don't just 'go live'; they thrive. People actually adopt the new tools, productivity goes up, and we see a real return on our transformation spend. When it's not, we end up with expensive new systems nobody uses, frustrated employees, and a lot of wasted effort. The challenge is balancing the strategic oversight with the need to support your team through the messy, day-to-day realities of change. The reward is seeing your team develop, and knowing you've genuinely helped hundreds, if not thousands, of colleagues adapt and succeed. View
Public Relations Communications Change Communications Manager The Change Communications Manager is here to make sure our big business changes actually land well with our people. You'll lead a small team, shaping how we talk about new systems, processes, or even shifts in strategy within a specific part of the business. This role isn't just about writing; it's about understanding the 'why' behind the change, then translating that into messages that resonate and get people moving in the right direction. When you do this well, our projects hit their adoption targets faster, and our colleagues feel genuinely supported, not just told what to do. If it goes wrong, well, people get confused, resistant, and sometimes even leave. The tricky part is navigating the politics and the constant shifts in direction, but the reward is seeing a business unit successfully transform because your team helped everyone come along for the ride. View
Business Transformation Change Change Impact Assessment Manager The Change Impact Assessment Manager is responsible for making sure we really understand what a big transformation means for our people and processes. You'll oversee all the impact assessments across a whole portfolio of projects, making sure we're not just ticking boxes, but actually getting ready for change. You'll work at the intersection of project delivery and human resources, translating complex technical changes into tangible impacts that business leaders use to plan for adoption. When this role is done well, our big projects land smoothly, people adopt new ways of working quickly, and we see the benefits we expect. When it's not, we're looking at frustrated employees, missed deadlines, and projects that cost a fortune but don't actually change anything for the better. The challenge is often getting busy stakeholders to truly engage with the 'people' side of change, and sometimes delivering uncomfortable truths. The reward is seeing your team's work directly contribute to successful, human-centred transformations. View
Business Transformation Change Change Lead As a Change Lead, you'll be accountable for the end-to-end change strategy for our trickiest, most impactful projects. This means you're not just executing; you're designing the blueprint for how people will adapt to significant shifts in technology, process, or organisation. You'll work at the intersection of our strategic goals and the day-to-day reality of our teams, translating big ideas into practical, human-centred plans that actually stick. When this role is done well, our projects don't just 'go live'—they deliver real business value because our people are on board, skilled up, and motivated. When it's not, we see low adoption, frustrated employees, and ultimately, a failure to hit our strategic goals, despite all the technical effort. The challenge here is navigating complex politics and deep-seated resistance, often with no direct authority. The reward, though, is seeing your careful planning and empathetic approach genuinely transform how thousands of people work, making a tangible difference to our business and our colleagues' daily lives. View
Business Transformation Change Change Lead / Change Manager The Change Lead / Change Manager is responsible for defining, planning, and delivering the entire human side of a significant transformation project. That means you'll be making sure people actually understand the 'why' behind the change, have the skills to adapt, and feel supported through what can be a pretty unsettling time. You'll sit squarely between the project delivery teams – think Product, Tech, Operations – and the business units who'll actually use the new stuff. Your job is to translate the technical jargon into something meaningful for everyone else, and frankly, to be the voice of the employee in project discussions. When you do this job well, projects land smoothly, people adopt new systems and processes quickly, and the business sees the benefits they were hoping for. If it goes badly, you'll see low adoption, a flood of helpdesk tickets, and a lot of grumbling in the corridors, which ultimately means the project's value gets lost. The tricky part is navigating the politics, dealing with constant shifts in priority, and influencing people who don't directly report to you. The reward? You get to see tangible, positive change happen across the organisation because of your leadership and effort. It's pretty satisfying when a new system or process finally clicks for everyone. View
Business Transformation Change Change Lead / Transformation Manager The Change Lead / Transformation Manager is here to make sure our big, complicated change programmes actually land well with people. You'll be the one translating strategic goals into actionable change plans, leading a small team, and wrestling with the day-to-day realities of getting people to adopt new ways of working. This isn't just about ticking boxes; it's about seeing the shift happen and making sure the business actually gets the benefits we promised. Day-to-day, you'll be juggling multiple workstreams, coaching your team, and spending a fair bit of time convincing senior managers to actually *do* the things they agreed to in the steering committee. When you do this job well, projects don't just 'go live' – they thrive, and our people feel supported through the disruption. If you don't, well, we end up with expensive new systems nobody uses and a workforce that's utterly fed up with 'another change programme'. The tricky part is navigating the politics and the inevitable resistance. The reward? Seeing a tangible difference, knowing you helped hundreds, maybe thousands, of colleagues adapt and succeed. View
Business Transformation Change Change Management Manager The Change Management Manager is responsible for overseeing the change readiness efforts across a portfolio of transformation programmes, ensuring that our people are prepared, willing, and able to adopt new ways of working. You'll lead and develop a team of Change Readiness Analysts, setting the standards for how we approach organisational change. This role sits right at the heart of our most critical strategic initiatives, bridging the gap between technical project delivery and genuine business adoption. You'll work closely with programme directors, executive sponsors, and HR leaders to translate strategic goals into actionable change plans that actually deliver results on the ground. When this role is done well, our transformations land smoothly, adoption rates soar, and we see real, measurable benefits from our investments. When it's not, projects can stall, resistance can fester, and we risk wasting millions on initiatives that never truly get embedded. The challenge here is balancing multiple complex programmes, managing senior stakeholder expectations, and protecting your team from 'change fatigue'. The reward? Seeing your team thrive, and knowing you've genuinely helped thousands of colleagues adapt and succeed through significant shifts, ultimately shaping the future of our organisation. View
Business Transformation Change Change Manager As a Change Manager, you'll lead all the people-side stuff for our bigger, more complex projects. Think new systems, big process overhauls, or even a shift in how we work across entire departments. Your main gig is making sure these changes actually stick, so we get the benefits we're aiming for. You're the bridge between the 'what' (the project) and the 'how' (getting people to actually do it). If you do this well, our projects land smoothly, people feel supported, and we see real business value. If you don't, well, people get frustrated, systems go unused, and we just waste a lot of money and effort. The tricky part is often getting people to change when they don't necessarily want to. The reward, though? Seeing a whole organisation embrace something new and genuinely improve how they work – that's pretty cool. View
Business Transformation Change Change Manager / Change Lead The Change Manager / Change Lead owns the end-to-end change management plan for significant projects, ensuring our colleagues are ready, willing, and able to adopt new ways of working. You'll translate complex project deliverables into clear, actionable steps for various teams, making sure everyone understands 'what's in it for them'. This role sits right at the heart of our transformation agenda, working closely with project teams and business leaders to make sure our investments actually deliver the intended value. When you do this job well, projects don't just 'go live'; they thrive. People adopt new systems quickly, productivity dips are minimal, and the business sees real benefits. If it's not done well, we end up with expensive new systems no one uses, frustrated employees, and projects that fail to deliver on their promises. The tricky part is navigating the politics and resistance that naturally come with any big change. The reward, though? Seeing a whole department successfully embrace a new tool or process because of your efforts – that's genuinely satisfying. View
Business Transformation Change Change Manager / Lead Change Consultant The Change Manager / Lead Change Consultant is here to lead the change strategy for large, complex transformation projects. You'll be the person making sure that when we roll out a new system or process, people actually use it, understand why, and feel supported. This isn't just about ticking boxes; it's about ensuring our investments in change actually pay off by getting people to adopt new ways of working. Day-to-day, you'll be designing the overall approach for how we manage the human side of change for your assigned projects. You'll work at the intersection of project delivery and people, translating technical changes into clear impacts for our colleagues. When you do this well, projects hit their adoption targets, colleagues feel heard, and the business sees the benefits faster. If it's not done well, we end up with expensive new systems nobody uses, frustrated employees, and projects that fail to deliver their value. The tricky part is navigating the politics, the resistance, and the constant shifts in priorities that are just part of big projects. But the reward? Seeing a huge initiative land successfully, knowing you've genuinely helped people adapt and grow, and watching the business transform because of your work. It's pretty satisfying, honestly. View
Business Transformation Change Change Manager / Lead, Organisational Change The Change Manager / Lead is here to own the end-to-end change management plan for complex, cross-functional projects. Think of it this way: the project manager worries about the tech and the timeline, you worry about the people. You'll work closely with project teams, business leaders, and employees to make sure everyone's ready for what's coming and actually adopts the new ways of working. Frankly, if you don't do your job well, our shiny new system or process will just sit there, unused, or worse, actively resisted. The tricky part is you're often influencing without direct authority, which means you need to be a master of persuasion and building trust. The reward, though? Seeing an entire organisation successfully embrace a new future, making a real difference to how we operate. View
Business Transformation Change Change Program Manager The Change Program Manager is here to make sure our big, hairy business transformation programmes actually land with our people. You'll be the one making sure multiple projects, all aiming for change, actually work together and don't just exhaust everyone. This role directly impacts whether we actually get the benefits we're expecting from our investments, like better efficiency or happier customers. You'll sit right at the heart of our transformation office, translating executive vision into practical, human-centred change plans for a whole portfolio of initiatives. When you do this job well, people actually adopt new ways of working, our projects deliver their promised value, and we build a stronger, more adaptable organisation. If it's not done well, we'll see resistance, project delays, wasted money, and a lot of frustrated employees. The tricky part is navigating complex politics and making sure your team has what they need to succeed, even when things are messy. The reward? You get to see tangible, large-scale improvements across the business and build a cracking team along the way. View
Realestate Facilities Management Chief Engineer / Engineering Manager The Chief Engineer / Engineering Manager is responsible for the day-to-day engineering operations of a significant facility or a small portfolio of properties. This means you'll be leading a team of engineers, making sure all the building systems—think HVAC, electrical, plumbing, fire safety—are working perfectly. You're the person who ensures our buildings are safe, comfortable, and efficient, which directly impacts tenant satisfaction and our operational costs. You'll sit at the heart of our facilities operations, translating strategic goals from the Regional Director into practical, on-the-ground engineering plans. You'll also be the first point of contact for major technical issues, making sure they're resolved quickly and effectively. When this role is done well, our buildings run like clockwork, tenants are happy, and our energy bills are kept in check. When it's not, you're looking at unhappy tenants, spiralling costs, and potentially critical system failures. The challenge is balancing proactive maintenance with reactive emergencies, all while managing a budget and a team. The reward? Seeing a complex building operate flawlessly because of your leadership and knowing you're keeping people safe and comfortable every single day. View
Compliance Quality Health Safety Chief Quality Officer / VP, EHS & Quality The Chief Quality Officer, or CQO, is here to define and drive our entire company's approach to quality, environmental health, and safety (EHS). Honestly, you're the one who makes sure we don't end up on the front page for the wrong reasons, whether that's a product recall, a major safety incident, or a regulatory fine. You'll sit right at the top, advising the CEO and the Board, translating complex regulations and risks into clear strategic actions that everyone understands. When this role is done well, we're not just compliant; we're a market leader in trust and operational excellence. Our customers know our products are safe, our employees feel secure, and our investors see a well-managed, responsible business. If it's not done well, well, the consequences can be catastrophic: huge fines, brand damage that takes years to repair, and potentially even criminal charges. The challenge is balancing aggressive business growth with uncompromising standards, especially when the market is moving fast. The reward? Knowing you're building a truly sustainable, ethical, and safe company for the long haul. View
Finance roles Claims Adjuster Manager The Claims Adjuster Manager is responsible for leading, coaching, and developing a team of claims professionals. Day-to-day, you'll be making sure your team delivers fair and timely claim resolutions, all while keeping an eye on our financial targets. You're the critical link between the strategic direction from the Director of Claims and the actual hands-on work happening on the ground. When you do this job well, your team feels supported, our policyholders get great service, and the company's loss ratios stay healthy. Get it wrong, and you'll see high staff turnover, unhappy customers, and a significant hit to our bottom line. The tricky part is navigating the constant pressure to balance speed, quality, and cost. The reward? Seeing your team grow and knowing you've made a tangible difference to both our customers and the business's financial performance. View
Finance roles Claims Manager As a Claims Manager, you'll be running a key part of our claims operation, overseeing multiple teams or a specific, complex line of business – think commercial property or major liability. Your day-to-day involves setting the strategic direction for your area, making sure your teams have what they need, and diving into the trickiest claims yourself when things get complicated. You're the one accountable for the budget, the overall claims strategy, and how your decisions impact our profit and loss (P&L). This role sits right at the heart of our financial stability, bridging the gap between policy promises and actual payouts. You'll translate high-level business goals into actionable claims strategies, ensuring we pay what's fair, prevent fraud, and keep our customers happy, even when the news isn't great. When you do this job well, we see significantly reduced claims leakage, a healthier loss ratio, and a highly engaged, efficient team. Get it wrong, and we're looking at increased costs, potential regulatory fines, and a damaged reputation. The challenge here is balancing empathy with commercial reality, especially when dealing with high-value, emotionally charged claims. The reward? You'll directly protect our company's financial health and build a resilient, top-performing team that makes a real difference to our clients. View
Finance roles Claims Team Lead The Claims Team Lead is here to make sure our claims assistants are doing their best work, keeping things running smoothly, and handling the more complex stuff that comes across the desk. You'll spend your days guiding a small team, jumping into tricky claim scenarios, and finding better ways to process everything. This role directly impacts how quickly and accurately we pay out claims, which, let's be honest, is pretty vital for our customers and our bottom line. When you do this job well, claims get processed faster, errors drop, and our customers feel looked after even when things are tough. If it's not done well, we're looking at delayed payments, unhappy customers, and potentially hefty fines from regulators. The real challenge here is balancing your own workload with coaching your team and dealing with those unexpected, urgent issues that always pop up. The reward, though? You get to see your team grow, improve our processes, and genuinely help people through difficult times. View
Technical roles Cloud Architecture Manager The Cloud Architecture Manager is responsible for defining and delivering the cloud architecture strategy for a specific business domain or a critical enterprise initiative. This isn't about drawing pretty diagrams; it's about making sure our cloud platforms are fit for purpose, scalable, and secure, day in, day out. You'll lead a team, setting the technical direction and making sure they've got what they need to build things properly. Day-to-day, you'll be at the intersection of technical strategy, team leadership, and business needs, translating high-level company goals into concrete architectural roadmaps. You'll work closely with product teams, engineering leads, and even finance to ensure our cloud investments actually deliver value. When this role is done well, our applications run smoothly, securely, and efficiently, and our engineering teams can build new features faster. When it's not, we're looking at outages, security breaches, and wasted spend – frankly, it's a mess. The challenge is balancing technical perfection with business reality, often with tight deadlines and evolving requirements. The reward? Seeing your team's architecture enable new products and services that genuinely impact our customers and the company's bottom line. View
Finance roles Collections Manager The Collections Manager leads our Debt Recovery Specialist teams, making sure we get back what's owed while treating customers fairly. You'll work at the intersection of our overall Finance strategy and the day-to-day realities of talking to people about their money, translating big-picture goals into actionable plans for your team. When this role is done well, we see healthy recovery rates and a happy, compliant team. If it's not, we risk regulatory fines, reputational damage, and a very demotivated workforce, which, let's be honest, no one wants. The challenge is keeping everyone focused and positive through constant pressure and tough conversations. The reward? Seeing your team grow, hit big numbers, and genuinely help people get back on track financially. View
Finance roles Collections Team Lead The Collections Team Lead is responsible for guiding and motivating a small team of Collections Officers to meet and exceed their recovery targets. You'll be the one making sure your team understands the strategy, has the tools they need, and knows exactly what 'good' looks like. Day-to-day, this means coaching on difficult calls, reviewing performance, and handling the most complex or escalated accounts yourself. This role sits right at the heart of our debt recovery operations, directly impacting our bottom line by ensuring we get back as much as possible from overdue accounts. When you do this well, our bad debt write-offs go down, and our cash flow stays healthy. If it's not done right, we lose money, and our reputation takes a hit with regulators. The tricky part is balancing strict compliance with aggressive recovery goals, all while keeping your team engaged and resilient. The reward, though, is seeing your team develop, hit their stride, and consistently deliver strong results, knowing you've helped them get there. View
Compliance Quality Health Safety Compliance & Standards Manager The Compliance & Standards Manager leads our operational compliance efforts, ensuring our day-to-day work meets all relevant quality, health, safety, and environmental regulations and standards. You'll manage a team of specialists, making sure they're on track, have what they need, and are growing their skills. This role sits right at the heart of our operations, translating complex legal stuff into practical, workable procedures for the factory floor or service delivery teams. When you do this well, we avoid fines, keep our people safe, and deliver consistent quality. Mess it up, and we're looking at potential legal action, serious incidents, or losing our ISO certifications. The challenge? Balancing strict compliance with operational realities. The reward? Knowing you're genuinely protecting our people, our reputation, and our bottom line. View
Compliance Quality Health Safety Compliance Audit Manager The Compliance Audit Manager is responsible for shaping and running our entire internal audit programme. You'll lead a team of auditors, making sure they're focused on the right areas and delivering top-notch work. This role directly impacts our ability to meet regulatory requirements, avoid hefty fines, and, frankly, keep our customers and employees safe. You'll sit right at the heart of our risk management efforts, translating complex regulations into practical audit plans and then making sure your team executes them flawlessly. When you do this well, we spot problems before they become crises, saving the company a lot of grief and money. If things go wrong, we could face regulatory action, reputational damage, or even serious safety incidents. The tricky part is balancing the need for thoroughness with the business's operational realities, often with limited resources. The reward, though, is seeing a real, tangible improvement in our operations and knowing you're genuinely protecting the business. View
Compliance Quality Health Safety Compliance Documentation Manager The Compliance Documentation Manager sets the vision and strategy for how we manage all our critical compliance and quality documents across the organisation. You'll own the entire document control function, making sure everything from SOPs to policies is properly created, reviewed, approved, and archived. This directly impacts our ability to pass regulatory audits, maintain certifications, and ultimately, keep our products and services safe and compliant. Day-to-day, you'll be leading your team, making sure they've got the tools and processes they need. You'll also spend a fair bit of time working with other department heads, getting them to buy into our documentation standards. When this role is done well, we sail through audits, our teams have clear, up-to-date procedures, and we avoid costly non-conformances. If it's not, we risk fines, reputational damage, and even product recalls. The challenge? Getting everyone on the same page about how important documentation really is, especially when they're busy. The reward? Knowing you're building a bulletproof system that protects our business and our customers. View
Finance roles Compliance Lead / Manager As a Compliance Lead / Manager, you'll be the one who actually runs a key compliance programme, like our AML transaction monitoring or our regulatory reporting. This means you're not just following rules; you're defining how we apply them, tuning our systems, and leading a small team to get the work done. You'll be the go-to person for specific compliance areas, making sure we're not just ticking boxes but genuinely protecting the firm from regulatory breaches and financial crime. This role sits right in the middle, between the high-level strategy set by the Director of Compliance and the day-to-day execution by the analysts. You're translating strategy into actionable plans and then making sure your team delivers. When you do this well, we avoid hefty fines, keep our reputation intact, and the business can grow safely. Get it wrong, and we could face significant regulatory scrutiny, penalties, or even worse, enable financial crime. The challenge? You're constantly balancing regulatory demands with business realities, often with incomplete information and tight deadlines. The reward? Seeing your programme effectively mitigate real risks and knowing you're genuinely safeguarding the company. View
Compliance Quality Health Safety Compliance Lead / Principal (small company) The Compliance Lead / Principal is here to design, build, and run our key compliance programmes, making sure we're always on the right side of the law and our own high standards. You'll be the person who figures out how a new regulation actually impacts us and then builds the system to deal with it. This role sits right at the heart of our operational integrity, translating the big picture of regulatory requirements into the nitty-gritty of what our teams do every day. When you do this well, we avoid hefty fines, keep our people safe, and build a reputation for trustworthiness that customers and regulators respect. If it's not done well, frankly, we risk our licence to operate, not to mention the potential for serious incidents or legal trouble. The tricky part is you'll often be dealing with novel problems and ambiguous situations, where there isn't a clear playbook. You'll need to define the approach yourself, often with limited resources. The reward, though, is seeing your work directly protect the business and its people, knowing you've built something robust from the ground up. View
Compliance Quality Health Safety Compliance Manager (Site/Region) The Compliance Manager (Site/Region) is responsible for making sure our operations, whether that's a single large facility or a cluster of sites across a region, stick to every single environmental, health, and safety rule out there. You'll lead a team of compliance pros, making sure they're doing the right thing and that we're always ready for an audit. Frankly, you're the person who keeps us legal and safe, which directly impacts our licence to operate and our reputation. You'll sit right between the strategic directives from the Director of Energy Compliance and the day-to-day realities of our operational teams. Your job is to translate those big-picture compliance goals into practical, workable plans for the sites, making sure everyone understands what they need to do. When this role is done well, we operate smoothly, avoid hefty fines, and, most importantly, everyone goes home safe. If it's not, well, we're looking at serious incidents, regulatory enforcement, and a massive hit to our bottom line. The challenge? You're constantly balancing operational demands with strict regulatory requirements, often having to say 'no' to things that seem like a good idea to others. The reward, though, is knowing you're genuinely protecting our people, the environment, and the business itself. View
Finance roles Compliance Manager / AVP The Compliance Manager / AVP leads a team or a major compliance programme, ensuring our financial activities meet regulatory standards. You'll be the one translating complex rules into practical steps for your team and the business, directly impacting our ability to operate without fines or reputational damage. This role sits right at the heart of our second line of defence, often bridging the gap between the business (first line) and internal audit (third line). When you do this well, the business can innovate safely, and our regulators see us as a trusted partner. Get it wrong, and we're looking at significant fines, public reprimands, and potentially even restrictions on our operations. The tricky part is balancing commercial pressures with non-negotiable regulatory requirements. The reward? Knowing you're protecting the firm's licence to operate and building a robust, ethical culture. View
Compliance Quality Health Safety Compliance Monitoring Manager As our Compliance Monitoring Manager, you'll be leading the charge on making sure we stick to the rules, both internally and externally. This means building and running a robust monitoring programme that actually works, not just looks good on paper. You'll manage a team of dedicated compliance professionals, guiding them to spot issues, dig into root causes, and make sure we fix things properly. This role sits right at the heart of our operational integrity. You're the one making sure the processes we've put in place are actually being followed, protecting us from regulatory fines, reputational damage, and operational hiccups. When you and your team do this well, we avoid major non-conformances during external audits and keep our certifications intact, which is crucial for our business. If it goes wrong, well, the consequences can be pretty severe – think hefty fines, lost contracts, or even operational shutdowns. The tricky part? You'll often be the bearer of bad news, pointing out where things aren't working as they should. You'll need to balance firm adherence to standards with a pragmatic approach to getting things done in a busy operational environment. The reward, though, is knowing you're genuinely safeguarding the company and building a culture where compliance is seen as a strength, not just a burden. You're not just managing a team; you're building a critical defence mechanism. View
Compliance Quality Health Safety Compliance Training Manager The Compliance Training Manager is all about making sure our people know their stuff when it comes to rules and regulations. You'll lead a team, set the strategy for how we teach compliance, and make sure we've got a training programme that actually works and keeps us out of trouble. This isn't just about delivering courses; it's about embedding a culture where compliance is just 'how we do things around here'. Truth is, you're sitting right at the heart of risk mitigation. You'll be the bridge between our legal and compliance teams, who write the rules, and the rest of the business, who need to live by them. When you do your job well, we avoid hefty fines, reputational damage, and, frankly, a lot of headaches. If you don't, well, the consequences can be pretty significant – think regulatory investigations and unhappy board members. The challenge? Getting busy people to care about compliance training. The reward? Knowing you're genuinely protecting the company and everyone in it. View
Compliance Quality Health Safety Compliance, Quality, Health & Safety Manager The Compliance, Quality, Health & Safety Manager is here to lead our operational CQHS efforts across a site or region. You'll set the local strategy, manage a team of specialists, and make sure we're not just compliant but truly excellent in how we operate. This role directly impacts our reputation, our financial stability (think fines, insurance premiums), and most importantly, the well-being of our colleagues and customers. Day-to-day, you'll be the go-to person for complex compliance questions, the one who signs off on critical quality procedures, and the first point of contact when a serious safety incident happens. You're sitting right at the intersection of operational efficiency and regulatory adherence, helping the business run smoothly without cutting corners. When you do this job well, we'll see fewer incidents, better product quality, and smoother audit outcomes. Mess it up, and we're looking at potential legal action, damaged brand trust, and unhappy employees. The tricky part is balancing the business's need for speed and cost-efficiency with the absolute requirement for safety and compliance. The reward, though? Knowing you're building a truly robust and responsible organisation, one where people genuinely feel safe and proud of what they do. View
Customer Service Contact Centre Manager The Contact Centre Manager looks after the entire operational health of a contact centre site or a major functional area. Day-to-day, you'll be making sure your team of supervisors has everything they need to hit their targets, keeping an eye on the bigger picture, and constantly looking for ways to make things better for both our customers and our agents. You're the one who translates the big company goals into actionable plans for the frontline teams. This role sits right at the heart of our customer experience. You'll be the bridge between our strategic vision for customer service and the actual delivery on the phones, chats, and emails. You're not just reacting to problems; you're anticipating them, planning for them, and putting solutions in place before they become a headache for everyone else. When you do this job well, our customers feel valued, our agents feel supported, and our service costs are kept in check. Get it wrong, and you'll see customer churn tick up, agent burnout increase, and the business will feel the pinch. The tricky part is balancing efficiency with empathy, especially when things get busy. The reward, though, is building a truly effective team that makes a real difference to thousands of customers every day. View
Marketing Content Marketing Manager The Content Marketing Manager sets the strategic direction for all our content efforts, leading a team to execute against ambitious goals. You'll be accountable for our content's contribution to lead generation and brand presence. Day-to-day, this means you'll be less about drafting individual articles and more about guiding the strategy, managing the team, and ensuring our content machine is running smoothly and effectively. You'll sit at the intersection of strategic planning and operational delivery, translating our overall marketing objectives into a compelling content roadmap. When this role is done well, our content doesn't just rank; it converts. We'll see a clear, measurable impact on our sales pipeline, and our brand will be recognised as a genuine thought leader in the industry. If it's not done well, we risk wasting resources on content that doesn't resonate, failing to capture market share, and leaving our sales team without the assets they need. The challenge is balancing long-term strategic vision with the constant need for tactical execution and team support. The reward, though, is seeing your team thrive and your content directly contribute to significant business growth. View
Marketing Content Strategy Manager The Content Strategy Manager is responsible for defining, building, and delivering the overarching content strategy for a significant part of our marketing organisation. You'll be the chief architect of our narrative, making sure every piece of content, from a blog post to a major whitepaper, works hard to engage our audience and move them through the customer journey. This role isn't about individual content creation anymore; it's about building the systems, leading the people, and owning the results of a high-performing content function. You'll sit at the intersection of our brand vision and our commercial objectives, translating complex business goals into compelling content programmes. You'll work closely with Product Marketing, Sales, and Demand Generation to ensure our messaging is unified and effective. When this role is done well, our content becomes a major competitive advantage, driving significant organic growth and pipeline influence. If it's not, we risk publishing 'random acts of content' that don't connect with our audience or our business goals, wasting valuable resources and eroding our brand authority. The challenge here is balancing long-term strategic vision with the immediate demands of a fast-moving market. The reward? Seeing your team's work directly contribute to tangible business success and shaping the voice of a growing company. View
Procurement Contracts Manager The Contracts Manager is responsible for overseeing the entire contract administration function, making sure our day-to-day contracting processes are slick, compliant, and actually work for the business. You'll lead a small team of Contracts Administrators, guiding them through the complexities of contract lifecycles, from initial drafting to renewal or termination. This role sits right at the heart of our Procurement Operations, acting as the bridge between our legal team, category managers, and the wider business. You're the one making sure every 'i' is dotted and 't' is crossed, protecting the company from risk while enabling commercial deals to happen. When you do this job well, contracts get signed on time, we never miss a critical renewal window, and our internal teams see Procurement as an enabler, not a blocker. If it's not done well, we could face significant financial penalties from missed termination clauses, legal disputes, or even reputational damage from non-compliant supplier engagements. Honestly, the challenge here is balancing speed with meticulous attention to detail, especially when everyone wants their contract signed 'yesterday'. The real reward, though, is building a high-performing team and seeing the direct impact of robust processes on our company's bottom line and risk profile. View
Compliance Quality Health Safety Corporate Safety Manager The Corporate Safety Manager sets the overarching safety vision and builds the programmes that protect our people and our business. You'll be designing and implementing company-wide safety initiatives, managing a team of safety professionals, and making sure our approach to health and safety is top-notch across every construction project we touch. This role directly impacts our reputation, our insurance costs, and, most importantly, the wellbeing of hundreds of workers. When this role is done well, we see fewer incidents, our EMR (Experience Modification Rate) drops, and our sites become places where safety is just 'how we do things' – not an afterthought. When it's not, we face serious regulatory fines, higher insurance premiums, and, worst of all, preventable injuries or even fatalities. The challenge is balancing operational demands with robust safety, getting genuine buy-in from diverse project teams, and navigating complex regulations. The reward? Knowing your work directly contributes to sending people home safe to their families every night, and building a company known for its unwavering commitment to safety. View
Compliance Quality Health Safety CQHS Manager The CQHS Manager is responsible for overseeing and improving our entire Compliance, Quality, Health, and Safety framework across the business. You'll translate high-level regulatory requirements and company goals into practical, day-to-day processes that our teams can actually follow. Think of it like this: you're the architect and builder of our safety and quality house, ensuring it's structurally sound and everyone knows where the emergency exits are. This role sits right at the heart of our operations, working closely with production, engineering, and HR to embed CQHS into everything we do. You'll be the one making sure our systems are robust enough to prevent incidents, maintain product quality, and pass those dreaded external audits with flying colours. When you do this job well, we'll see fewer accidents, better product quality, and a culture where everyone feels responsible for safety. Get it wrong, and we're looking at fines, reputational damage, and, worst of all, potential harm to our people. The challenge? Balancing strict compliance with operational realities – it's never as simple as 'just follow the rule'. The reward? Knowing you're genuinely protecting our people and our business, and seeing your team grow under your leadership. View
Finance roles Credit Control Manager The Credit Control Manager is responsible for defining and executing our entire credit control strategy, which directly impacts our company's cash flow and overall financial health. You'll sit at the heart of the Finance team, making sure our collections processes are efficient, our bad debt is minimised, and our customer relationships are maintained. You'll essentially be the guardian of our accounts receivable ledger, turning sales into actual cash in the bank. When this role is done well, we see a significant reduction in our Days Sales Outstanding (DSO), a healthier cash position, and fewer write-offs. When it's not, we're cash-strapped, struggling to pay our own suppliers, and potentially facing serious liquidity issues. The challenge is balancing aggressive collection with maintaining good customer relationships, all while navigating internal politics and external economic pressures. The reward, though, is seeing your strategic decisions directly improve the company's financial performance and building a high-performing team. View
Technical roles Cybersecurity Manager The Cybersecurity Manager role is about leading a team of security professionals who protect our systems and data from all sorts of digital nasties. You'll be setting the direction for a specific area of our security programme, perhaps the SOC, Cloud Security, or Governance, Risk, and Compliance (GRC). This isn't just about managing people; it's about owning a critical function and making sure it delivers. Your work directly impacts our ability to operate, protect customer data, and maintain our reputation. Get it right, and we avoid costly breaches, regulatory fines, and public embarrassment. Get it wrong, and, well, you don't want to think about that. The tricky part is balancing the need for robust security with the business's constant push for speed and innovation. The reward, honestly, is knowing you're building a resilient defence that genuinely matters to the company's survival. View
Technical roles Data Analytics Manager The Data Analytics Manager is here to build, mentor, and direct a team of talented analysts, making sure their work directly supports our business goals. You'll be the one setting the analytical agenda, translating big-picture business problems into clear data projects for your team, and then making sure those projects actually deliver. Honestly, it's about getting the best out of your people and ensuring our data efforts aren't just 'interesting' but truly transformative for the business. This role sits right at the heart of our data strategy, acting as the crucial link between senior leadership's questions and the analytical horsepower needed to answer them. You'll work closely with product, engineering, and commercial teams, making sure everyone's speaking the same data language and working towards shared objectives. When this role is done well, our business makes smarter, faster decisions, spots opportunities before our competitors, and genuinely understands our customers better. When it's not, we're flying blind, wasting resources on projects that don't matter, and our best analysts might even get frustrated and leave. The challenge? Balancing strategic vision with day-to-day team management and the constant stream of urgent requests. The reward? Seeing your team grow, delivering insights that directly influence multi-million-pound decisions, and building a data-driven culture from the ground up. View
Operations Data Governance Manager The Data Governance Manager is responsible for establishing, running, and continuously improving our enterprise-wide data governance programme. You'll define the rules of the road for how we collect, store, and use data, making sure it’s always fit-for-purpose. This isn't just about technical fixes; it’s about shaping our entire organisation's behaviour around data, which, honestly, is the harder part. You'll sit right at the heart of Operations, influencing how every piece of data flows through our systems, from customer orders to inventory levels. When this role is done well, our business runs smoother, we make smarter decisions based on reliable numbers, and we avoid costly mistakes like shipping errors or regulatory fines. When it's not, well, let's just say our operations become a bit of a mess, and our leadership team starts making guesses instead of informed choices. The challenge here is getting different departments, who often have their own ways of doing things, to agree on common data standards and actually stick to them. It's a bit like herding cats, but with spreadsheets. The reward, though, is seeing a tangible improvement in business efficiency and knowing your work directly underpins the company's success. You'll be building a data culture from the ground up, which is pretty satisfying. View
Compliance Quality Health Safety Data Protection Manager The Data Protection Manager is here to lead our data privacy efforts, making sure we're not just compliant with GDPR but also building trust with our customers. You'll be managing a small, dedicated team, setting the strategic direction for our privacy programme, and acting as our formal Data Protection Officer (DPO) if appointed. This means you're the go-to person for all things data protection, both internally and with external regulators. When you do this job well, we avoid hefty fines, keep our customers happy, and actually use data in a responsible, ethical way that helps the business grow. If it's not done well, we risk significant financial penalties, reputational damage, and losing customer trust—which, let's be honest, is hard to get back. The tricky part is balancing strict regulatory requirements with the business's need for speed and innovation. The reward, though, is knowing you're protecting the company and its customers, and building a privacy-first culture from the ground up. View
Marketing Database Marketing Manager The Database Marketing Manager is responsible for leading a small team to ensure our customer data is clean, organised, and ready to power all our marketing efforts. You'll be the go-to person for complex segmentation, making sure our campaigns hit the right people at the right time. In practice, this means you'll spend your days wrangling data, building sophisticated audience segments, and overseeing the data flow into our marketing automation platforms. You're also responsible for the health of our marketing database, which, let's be honest, is a bit like keeping a sprawling garden tidy – it's constant work. When this role is done well, our marketing campaigns are incredibly effective, our customer experience is seamless, and we see a clear return on investment. If it's not, we're sending irrelevant messages, annoying customers, and burning through budget without much to show for it. The challenge is balancing technical depth with commercial acumen, translating messy data into clear, strategic marketing opportunities. The reward? Seeing your team's work directly contribute to significant business growth and customer satisfaction. View
Public Relations Communications Digital Communications Lead As our Digital Communications Lead, you'll be the brains behind our online presence, defining the overarching digital content and channel strategy for a specific business line or major product. This means you'll figure out what we should say, where we should say it, and how we measure if it actually worked. You're not just executing; you're building the playbook. Day-to-day, you'll be at the intersection of strategic planning and hands-on guidance for your team. You'll translate high-level business goals into actionable digital campaigns, ensuring everything we put out there strengthens our brand and hits our targets. When this role is done well, our brand narrative is consistent, engaging, and genuinely influential, driving real business outcomes. If it's not, we risk sounding disjointed, missing opportunities, or worse, mishandling a public issue. The tricky part is navigating ambiguous situations and making strategic trade-offs, often with incomplete information. You'll need to influence senior stakeholders who might have strong opinions but less digital expertise. The reward, though? Seeing your strategic vision come to life, watching your team grow, and knowing you've truly shaped how the world perceives our company. It's pretty cool, if we're being honest. View
Public Relations Communications Digital Communications Manager The Digital Communications Manager is here to define and drive our brand's online narrative, making sure we're connecting with the right people in the right places. You'll lead our digital comms team, setting the strategy for everything from social media engagement to web content and email campaigns. This role sits right at the heart of how we present ourselves to the world, shaping public perception and directly influencing our reputation and growth. When you get this right, our brand becomes a trusted voice, attracting new customers and keeping our existing ones engaged. If it goes wrong, well, that's when you see negative sentiment spread like wildfire, hitting everything from sales to recruitment. The tricky part is balancing consistent brand messaging with the ever-changing demands of different platforms and audiences, all while keeping a diverse team motivated and focused. The reward, honestly, is building a recognisable, respected brand online and seeing your team flourish under your leadership. View
Marketing Digital Marketing Lead / Strategist The Digital Marketing Lead / Strategist is here to design, build, and optimise our overarching digital marketing strategy for a specific product line or business area. You'll be the go-to person for how we acquire, nurture, and convert customers online, making sure our digital efforts aren't just busy work, but genuinely move the business forward. You'll also lead a small team of specialists, guiding their execution and helping them grow. This role sits right at the heart of our marketing efforts, bridging the gap between high-level business goals and the nitty-gritty of digital execution. You'll translate big ideas into actionable, measurable digital programmes that bring in new customers and keep the existing ones happy. When you do this well, we see our customer acquisition costs drop and our lifetime value soar. Get it wrong, and we're just throwing money at ads that don't convert, or worse, missing out on massive market opportunities. The challenge? You'll be dealing with constantly shifting algorithms, demanding internal stakeholders, and the pressure to show clear ROI on every penny. The reward, though, is seeing your strategic vision come to life, building a high-performing team, and genuinely shaping how our brand connects with customers online. View
Operations EHS Manager, Operations The EHS Manager is responsible for directing our entire Environmental, Health, and Safety programme for a major operational site or a group of smaller facilities. This directly impacts our ability to operate safely, efficiently, and without major incidents or regulatory fines. You'll sit right at the heart of our Operations leadership team, translating complex EHS regulations and best practices into practical, day-to-day actions that keep our colleagues safe and our environmental footprint minimal. When this role is done well, we see fewer injuries, lower insurance costs, and a workforce that genuinely feels valued and protected. When it's not, we're looking at serious injuries, potential fatalities, massive regulatory fines, and a damaged reputation – frankly, it can shut us down. The challenge here is balancing relentless operational demands with uncompromising safety standards, often having to make tough calls that might slow things down in the short term. The reward, though, is knowing you're genuinely protecting lives and ensuring the long-term sustainability of our business. View
Operations Emergency Operations Manager The Emergency Operations Manager is responsible for leading our response when an incident hits. You'll be the Incident Commander or the EOC Manager, meaning you're the one making the critical decisions and coordinating the chaos. Day-to-day, you'll manage a small team of emergency planners and specialists, making sure our plans are solid and everyone knows their role before an event. You'll sit squarely in the Operations department, but you'll be working with just about every other team in the business when a crisis erupts, from IT to HR to Communications, making sure we're all on the same page. When this role is done well, we minimise disruption, protect our people and assets, and keep the business running through tough times. When it's not, well, the consequences can be pretty severe – think major financial losses, reputational damage, or even safety risks. The challenge is often getting people to take preparedness seriously *before* the emergency. The reward, though, is seeing your planning pay off and knowing you've helped keep everyone safe and the business afloat during a real test. View
Operations Energy & Sustainability Manager The Energy & Sustainability Manager is responsible for defining and executing our overarching energy strategy across all operational sites, which directly impacts our bottom line and environmental commitments. You'll lead a team, setting the strategic direction for energy efficiency programmes, renewable energy adoption, and carbon reduction initiatives. This means you'll be at the intersection of operational efficiency and corporate sustainability, translating high-level business goals into practical, impactful projects. When this role is done well, we see significant, verified reductions in energy spend—think millions of pounds annually—and tangible progress towards our net-zero targets. When it's not, we're wasting money, falling behind competitors, and failing our environmental promises. The challenge is navigating complex organisational structures, securing substantial capital investment, and balancing ambitious sustainability goals with operational realities. The reward is seeing your strategy come to life, building a high-performing team, and genuinely making a difference to both the company's profitability and its impact on the planet. View
Compliance Quality Health Safety Energy Efficiency Manager The Energy Efficiency Manager leads the charge on energy strategy and execution for a significant part of our business, which directly impacts our bottom line and environmental footprint. You'll sit right at the intersection of operational efficiency, financial performance, and regulatory compliance, translating high-level business goals into concrete energy management programmes that our sites actually run. When you do this job well, we'll see measurable reductions in our energy bills, fewer compliance headaches, and a stronger reputation for sustainability. If it's not done well, we're talking about wasted millions, potential fines, and a hit to our brand. The tricky part is often getting everyone on the same page, from the shop floor to the boardroom, and making sure your projects get the funding they need. The reward, though? You get to genuinely shape how we operate, save serious money, and contribute to a more sustainable future—it's pretty tangible stuff. View
Compliance Quality Health Safety Environmental Affairs Manager The Environmental Affairs Manager is here to lead our environmental programmes across a specific region or business unit. You'll be the one setting the strategic direction, making sure our sites meet all their legal obligations, and pushing us to do better than just the bare minimum. Day-to-day, that means guiding your team, owning the budget for environmental initiatives, and making sure our environmental data is solid enough for the board. You'll work at the intersection of our overall business strategy and the nitty-gritty of environmental operations, translating big-picture sustainability goals into concrete actions that our sites can actually implement. When this role is done well, we'll see a real reduction in our environmental impact, fewer regulatory headaches, and a stronger reputation with investors and the public. Get it wrong, and we're looking at significant fines, operational shutdowns, and serious damage to our brand – not to mention the actual environmental harm. The challenge is balancing ambitious environmental targets with operational realities and budget constraints. The reward? You'll genuinely be shaping how our business impacts the planet, building a capable team, and seeing real, measurable change. View
Sustainability Corporate Social Environmental Management Manager The Environmental Management Manager is responsible for shaping and delivering our company's environmental strategy and performance across our operations. You'll lead a team of environmental specialists, making sure our programmes are not only compliant but also genuinely improve our footprint. This means you'll sit right at the intersection of our corporate sustainability goals and the day-to-day realities of our operational sites, translating big-picture targets into actionable plans for your team and the wider business. When this role is done well, we see tangible reductions in our environmental impact—think less waste, cleaner water, lower emissions—and we avoid hefty fines or reputational damage. When it's not, we risk regulatory breaches, unhappy investors, and a lot of wasted effort. The challenge, honestly, is balancing ambitious environmental targets with the practical constraints and competing priorities of a complex business. The reward, though, is seeing your team thrive, knowing you're making a real, measurable difference, and helping to steer the company towards a more sustainable future. View
Compliance Quality Health Safety Environmental Manager The Environmental Manager is responsible for making sure our operations at a specific site or within a business unit are completely above board when it comes to environmental regulations. You'll lead a team, manage our environmental management system (EMS), and be the main point of contact for external regulators. This role directly impacts our operational licence to operate and, frankly, our reputation. You'll sit right at the intersection of our operational teams and external regulatory bodies, translating complex legal requirements into practical, day-to-day actions for the site. When you do this well, we avoid hefty fines, prevent environmental incidents, and keep our community trust. If it's not done well, we're looking at potential shutdowns, massive penalties, and a public relations nightmare. The challenge here is constantly balancing the demands of production with the non-negotiable requirements of environmental compliance. You'll often find yourself having to say 'no' to something that seems like a quick win for operations, because you know the environmental risks. The reward, though, is seeing your site operate cleanly, efficiently, and responsibly, knowing you've built a strong team and protected both the environment and the business. View
Compliance Quality Health Safety Environmental Manager (Waste Programs) The Environmental Manager (Waste Programs) is responsible for designing, implementing, and overseeing our company-wide waste management strategy. This means you'll be the ultimate owner of our waste compliance, making sure we meet all legal obligations while also driving down costs and improving our environmental footprint. You'll work at the intersection of regulatory requirements, operational realities, and financial goals, translating complex laws into practical, site-level programmes that actually work. When this role is done well, our sites operate smoothly, we avoid regulatory penalties, and we save significant money through smart waste reduction and recycling. When it's not, we face substantial fines, operational disruptions, and a damaged public image – frankly, it can be a nightmare. The challenge is balancing strict compliance with the day-to-day pressures of a busy operation, often needing to push back on 'quick fixes' that aren't quite right. The reward is seeing tangible improvements in our environmental performance, knowing you're protecting both the planet and the company's future. View
Operations Environmental Services Supervisor The Environmental Services Supervisor is all about making sure our cleaning and hygiene operations run like a well-oiled machine on your watch. You'll be leading a team of technicians, making sure they're following all the rules, and hitting those crucial cleanliness targets. You sit right at the heart of our daily operations, translating the big-picture compliance goals into practical, hands-on tasks for your team. When this role is done well, our facility is visibly clean, safe, and passes every inspection with flying colours—meaning no major fines or bad press. If it's not, well, we're looking at potential health risks, regulatory breaches, and a lot of unhappy people, from patients to the C-suite. The challenge here is balancing strict compliance with the unpredictable nature of daily operations and managing a diverse team. The reward? Knowing you're directly contributing to a safe environment for everyone who walks through our doors. View
Realestate Facilities Management Facilities Engineering Manager The Facilities Engineering Manager is responsible for overseeing the entire engineering and maintenance operation for a designated portfolio of properties or a large, complex single site. You'll move beyond individual tasks to setting strategy, managing budgets, and leading a team of engineers and coordinators. You'll work at the intersection of operational delivery and strategic planning, translating business objectives into a robust, compliant, and efficient facilities engineering programme that keeps our assets in top shape. When this role is done well, our buildings operate flawlessly, energy costs are optimised, and our tenants are happy. When it's not, we're looking at critical system failures, spiralling costs, and potentially serious safety breaches. The challenge is balancing proactive planning with constant reactive demands, all while keeping a diverse team motivated and hitting targets. The reward is seeing your strategic decisions directly impact the performance and value of our real estate portfolio, and developing a team of skilled professionals. View
Realestate Facilities Management Facilities Maintenance Manager The Facilities Maintenance Manager owns the entire maintenance and engineering operation for a specific site or a small cluster of properties. Day-to-day, you'll juggle planned preventative maintenance (PPMs), respond to urgent breakdowns, and manage a team of technicians, all while keeping a close eye on the budget. You're the crucial link between the strategic vision from the Head of M&E and the hands-on work that keeps our buildings operational and safe. You'll translate high-level business goals into practical, actionable maintenance plans for your patch. When this role is done well, our buildings are reliable, energy-efficient, and our tenants are happy because they rarely experience issues. Honestly, it means fewer 3 AM call-outs for you and your team, and a significantly lower risk of costly, reputation-damaging failures. When it's not, you'll see spiralling costs, unhappy occupants, and potentially serious safety or compliance breaches. The challenge here is balancing the immediate, reactive demands with the critical long-term planning needed to extend asset life and control costs. The reward? You get to see a tangible impact every day, knowing your work directly contributes to a safe, comfortable, and productive environment for thousands of people. View
Operations Facilities Management Manager As a Facilities Management Manager, you'll be responsible for overseeing the operational strategy and performance of our entire regional property portfolio. This means you're not just fixing things, you're preventing problems, optimising space, and making sure our workplaces are genuinely great places to be. You'll lead a team of Facilities Managers, making sure they've got what they need to deliver top-notch service across all our sites. This role sits right at the intersection of our strategic real estate plans and the day-to-day realities of keeping multiple buildings operational. You'll translate high-level business goals into practical facilities programmes and then make sure your team executes them. When you do this well, our employees are safer, more productive, and happier, and our business runs without a hitch. Get it wrong, and you're looking at significant downtime, regulatory fines, and a very unhappy workforce. The challenge? It's balancing the constant pressure to cut costs with the absolute necessity of maintaining high standards and ensuring safety. You're often dealing with conflicting demands from various parts of the business. The reward, though, is pretty immense: you get to shape the physical environment where hundreds of people do their best work, drive real efficiency across the business, and develop a talented team of FMs. It's about creating spaces that truly enable our business to thrive. View
Realestate Facilities Management Facilities Manager The Facilities Manager is responsible for the day-to-day operational management of a specific property or a small portfolio, ensuring it runs like clockwork. You'll be making sure all the building services—think heating, cooling, lighting, lifts—are working properly and that we're meeting all our legal and safety obligations. This role sits right at the heart of our operations, acting as the main point of contact for tenants, contractors, and our internal teams. When you do this job well, our buildings are safe, efficient, and provide a fantastic environment for our tenants, which directly impacts their satisfaction and our property's value. If things go wrong, well, you'll have unhappy tenants, potential safety risks, and unexpected costs. The real challenge here is balancing proactive planning with those inevitable, urgent reactive issues that pop up. The reward, though, is seeing a complex operation run smoothly because of your leadership and problem-solving. View
Operations Facilities Manager / Chief Building Engineer The Facilities Manager is the person who makes sure our physical spaces actually support our business, rather than hindering it. You're not just fixing things; you're planning, budgeting, and leading the team that keeps our buildings safe, comfortable, and efficient. You'll sit squarely in the Operations department, acting as the bridge between our physical assets and the people who use them, making sure our day-to-day environment is top-notch. When you do this job well, our colleagues can focus on their work without worrying about a broken AC or a dodgy lift. If it's not done well, frankly, productivity dips, costs spiral, and people get really annoyed. The challenge here is balancing immediate emergencies with long-term strategic planning, all while managing a budget that always feels too small. The reward, though, is seeing a well-run building, happy occupants, and a team that trusts your leadership. View
Realestate Facilities Management Facilities Supervisor The Facilities Supervisor is essentially the heartbeat of our site operations, making sure everything from the lights to the heating works as it should. You'll be leading a small team, dealing with the daily grind of keeping a building in top shape, and acting as the first point of contact for any major hiccups. This role sits right at the intersection of our facilities strategy and the actual delivery of services, translating big-picture plans into practical, on-the-ground action. When you do this job well, our building occupants barely notice you're there—because everything just works. They're comfortable, safe, and productive. If it's not done well, frankly, things start to break, people get frustrated, and we could even face safety risks or compliance issues. The real challenge here is juggling urgent, unexpected problems with planned maintenance, all while keeping your team motivated and effective. The reward, though? Knowing you're directly responsible for creating a safe, comfortable, and efficient environment for hundreds of people every single day. View
Operations Facilities Supervisor / Lead The Facilities Supervisor / Lead is responsible for making sure our physical workplaces are always in top shape, which directly impacts our employees' productivity and safety. You'll sit right between the Facilities Manager and our on-the-ground technicians, translating strategic goals into daily tasks and making sure they actually get done. When you do this well, our sites run like clockwork, employees are happy, and we save money by preventing big issues. If it's not done well, things break, people get frustrated, and we end up spending a fortune on emergency repairs. The challenge here is juggling constant urgent requests with planned maintenance, all while keeping your team motivated and vendors accountable. The reward? You'll see the direct impact of your leadership every single day, knowing you're creating a great environment for everyone. View
Compliance Quality Health Safety Financial Compliance Manager The Financial Compliance Manager is all about leading and shaping our approach to financial regulations. You'll manage a team of dedicated officers, making sure they're not just doing the work, but doing it brilliantly and efficiently. This role sits right at the heart of our risk management framework, acting as a crucial second line of defence. You're translating complex regulatory requirements into practical, day-to-day processes for your team and the wider business. When this role is done well, we sail through audits, avoid regulatory penalties, and maintain our reputation as a trustworthy business. When it's not, well, the consequences can be pretty severe – think massive fines, public scrutiny, and a lot of sleepless nights for senior leadership. The challenge is balancing strict adherence to rules with enabling the business to grow and innovate. The reward? Seeing your team develop, building a genuinely resilient compliance function, and knowing you're protecting the company's future. View
Compliance Quality Health Safety Fire Safety Manager The Fire Safety Manager is responsible for designing, implementing, and overseeing the entire fire safety programme for a large site or campus. This directly impacts the safety of our people, the integrity of our assets, and our legal standing with regulators. You'll sit squarely between operational teams and external authorities, translating complex fire codes into practical, everyday safety measures that actually work. When you do this job well, we prevent incidents, pass every audit with flying colours, and everyone feels genuinely safe. If it's not done right, we're looking at potential fines, operational shutdowns, and, frankly, serious harm to our colleagues. The challenge? Balancing stringent safety requirements with the day-to-day demands of a busy operation, often with tight budgets. The reward, though, is knowing you're directly contributing to a safe environment, protecting lives and livelihoods. View
Operations Food Production Manager As our Food Production Manager, you'll be the driving force behind our entire manufacturing operation. You're not just overseeing; you're owning the performance of our production lines, making sure we churn out high-quality products efficiently and safely. You'll lead a team of supervisors and coordinators, setting the pace and the standards for everyone on the floor. This role sits right at the heart of our business, translating sales forecasts into actual products on shelves. You'll be the crucial link between planning, quality, maintenance, and logistics, making sure everyone's pulling in the same direction. When you do this well, our customers get their favourite products on time, our costs are controlled, and our team feels supported and productive. When it's not quite right, we're looking at missed orders, wasted ingredients, and unhappy customers – not ideal, is it? The challenge? It's constant problem-solving: equipment breakdowns, raw material shortages, unexpected quality issues, and the never-ending pressure to do more with less. The reward? Seeing your team succeed, knowing you've kept hundreds of people fed, and genuinely shaping the future of our manufacturing capability. View
Compliance Quality Health Safety Food Safety & Quality Assurance Manager The Food Safety & Quality Assurance Manager is responsible for owning the entire food safety and quality programme for our manufacturing site. You'll be the one setting the strategy, leading the team, and making sure everything we produce is safe to eat and meets our quality standards, day in, day out. You'll work at the intersection of production efficiency and absolute compliance, translating complex regulations into practical, shop-floor procedures that our teams can actually follow. When this role is done well, our customers trust us implicitly, our brand reputation is solid, and we avoid costly recalls. When it's not, we're looking at regulatory fines, significant brand damage, and, worst of all, potential harm to consumers. The challenge is balancing operational demands with non-negotiable safety requirements, often needing you to be the voice of reason when things get hectic. The reward? Knowing you're protecting public health and playing a critical part in our business's success and reputation. View
Marketing Global Head of Digital Marketing The Global Head of Digital Marketing is here to define, build, and run our overarching digital marketing programmes. That means you'll be accountable for generating a significant chunk of our global pipeline and revenue through online channels. You'll sit squarely at the intersection of marketing strategy, technology, and data, translating big-picture business goals into actionable digital plans that your team executes. When this role is done well, we see a predictable, scalable stream of high-quality leads turning into sales, and our brand presence online is strong and consistent across all markets. When it's not, we're essentially throwing money at digital channels with no clear return, and our sales teams are left without the fuel they need. The challenge? You'll be constantly balancing global consistency with regional needs, navigating messy data, and convincing various teams to get on the same page. The reward, though, is seeing your strategic vision come to life, building a high-performing team, and genuinely shaping the future growth of the company through digital channels. View
Compliance Quality Health Safety Global Head of Health and Safety The Global Head of Health and Safety (at this level, think Regional or Programme Lead) is responsible for setting and executing the H&S strategy for a defined area, usually a geographical region or a significant operational programme. You'll lead a team of H&S professionals, making sure our policies actually work on the ground and that our sites are safe places to be. This role directly impacts our operational continuity, our reputation, and, most importantly, the wellbeing of our colleagues. When you do this well, you'll see a real drop in incidents, happier teams, and a culture where safety is just 'how we do things'. If it's not done right, we're looking at serious injuries, regulatory fines, and potentially shutting down operations, which nobody wants. The real challenge here is balancing ambitious safety targets with operational pressures and getting everyone, from the factory floor to regional leadership, to buy into your vision. The reward? Knowing you've genuinely made a difference to people's lives and helped build a safer, more resilient business. View
Compliance Quality Health Safety Global Head of Quality Assurance The Global Head of Quality Assurance is here to define and lead our entire enterprise-wide Quality Management System (QMS) strategy. You'll be the ultimate guardian of our product quality, process compliance, and regulatory standing across every single market we operate in. This role sits right at the top, influencing everything from R&D decisions to manufacturing processes, and even our investor relations. Frankly, you're the one who keeps us out of trouble and ensures our products are safe and effective, no matter what. When this role is done brilliantly, our brand reputation soars, regulatory audits are smooth sailing, and we avoid costly recalls or fines that can run into the tens of millions. If it's not done well, well, the consequences are pretty severe: think major regulatory action, significant financial penalties, and a complete loss of trust from our customers and the public. The challenge is immense, balancing global regulatory complexity with operational realities and commercial pressures, all while building a truly proactive quality culture. The reward? You get to build a QMS that sets industry standards, safeguards millions of people, and directly contributes to the company's long-term success and ethical standing. It's a legacy-defining role, if you ask me. View
Operations Global Quality Assurance Manager The Global Quality Assurance Manager is responsible for leading a team of quality professionals and overseeing the entire Quality Management System (QMS) for a specific site or a major product line within our Operations. Day-to-day, you'll be making sure our production processes are robust, our products meet every specification, and frankly, that we're ready for any audit that comes our way. You'll work at the intersection of production, engineering, and supply chain, making sure everyone's pulling in the same direction when it comes to quality. When this role is done well, our production lines run smoothly, customer complaints are minimal, and we pass audits with flying colours – meaning less stress for everyone. If it's not, we're looking at product recalls, regulatory fines, and a serious hit to our brand. The challenge here is balancing the relentless pressure to produce with the unwavering need for quality, all while managing a team and navigating global standards. The reward, though, is seeing your team thrive, knowing you've built a bulletproof quality system, and ultimately, delivering products our customers can trust. View
Operations Global Quality Systems Manager The Global Quality Systems Manager is here to make sure our quality management systems aren't just compliant on paper, but genuinely effective and user-friendly across all our operations. You'll be leading a team that builds, maintains, and improves the digital tools and processes that underpin everything we do in quality. This directly impacts our ability to deliver safe, high-quality products and services, keeping us on the right side of regulators and, frankly, keeping our customers happy and safe. You'll sit right at the intersection of our global operations, IT, and regulatory affairs, translating complex regulatory requirements into practical, scalable system solutions. When this role is done well, our sites run like clockwork, audits are a breeze, and our teams actually enjoy using the QMS. When it's not, we're facing audit findings, product recalls, and a lot of very expensive headaches. The challenge? Getting everyone on the same page, globally, and making sure the systems are robust enough to handle real-world operational chaos. The reward? Knowing your work directly contributes to operational excellence and protects our brand and our customers. View
Compliance Quality Health Safety Global Safety Manager The Global Safety Manager is responsible for defining, implementing, and overseeing our company's safety policies and programmes across all international operations. You'll lead a team of safety professionals, making sure they've got the tools and guidance to keep our sites compliant and our people safe. This role sits right at the heart of our global operations, translating high-level strategy into practical, on-the-ground safety measures that genuinely protect our workforce. When this role is done well, we see a significant reduction in incidents, our people feel truly safe, and our reputation as a responsible employer grows. When it's not, we face serious incidents, regulatory fines, and a damaged brand—which, let's be honest, no one wants. The challenge is balancing global consistency with local cultural nuances and getting buy-in from busy operational leaders. The reward? Knowing you've built a robust safety net that keeps thousands of people safe, day in, day out. View
Realestate Facilities Management H&S Manager The H&S Manager is responsible for overseeing and driving our health, safety, and security programmes across a defined region or portfolio of properties. You'll be the one making sure we're not just meeting legal requirements, but actually building a proactive safety culture on the ground. This role sits right at the heart of our facilities operations, working closely with site teams to prevent incidents and protect our people and assets. When you do this well, our sites run smoothly, our people feel safe, and we avoid costly incidents, fines, and reputational damage. When it's not done well, frankly, people get hurt, and the business faces serious consequences. The challenge here is balancing the need for robust safety with the practicalities of running busy facilities, often with tight budgets. The reward, though, is seeing your work directly contribute to a safer environment and knowing you've genuinely made a difference to people's lives. View
Internal Consulting Head of Change Consulting As a Lead Head of Change Consulting, you'll be leading complex, cross-functional transformation programmes from concept to 'business-as-usual'. You're not just following a plan; you're designing the change methodology and toolkits that the rest of the practice will use. This role directly impacts our ability to successfully land strategic initiatives, making sure we actually get the benefits we're aiming for. You'll sit at the intersection of strategic planning and operational delivery, translating big ideas into actionable, people-centric change plans that stick. When you do this well, our major projects hit their adoption targets, employees feel supported through transitions, and the business sees real, measurable returns on its investment in change. If it's not done well, we'll see massive resistance, projects will stall, and we'll waste millions on tech that no one uses properly. The challenge? You're often accountable for adoption without having direct authority over the people who need to change. The reward? Seeing a huge, complex organisation actually transform, knowing you were the one who made it happen for our people. View
Operations Head of Continuous Improvement The Lead Head of Continuous Improvement is responsible for designing, leading, and embedding major improvement programmes across our Operations. You'll work at the intersection of strategic planning and day-to-day execution, translating our business goals into tangible process improvements that make a real difference to our customers and our bottom line. When this role is done well, we see significant reductions in cost, lead time, and errors, alongside a much happier team who aren't fighting fires all the time. When it's not, we're stuck in the mud, losing money and frustrating everyone. The challenge is getting people to change how they've always done things, even when the data screams for it. The reward, though, is seeing your strategies transform how we operate, making us genuinely more effective and competitive. View
Technical roles Head of Data The Lead Head of Data is here to turn messy data into clear, actionable insights that genuinely move the business forward. You'll lead a small, focused team, guiding them through complex projects and making sure our data infrastructure is robust and reliable. This role sits right at the heart of our technical operations, bridging the gap between raw data and strategic business decisions. When you do this well, our business units get the right information at the right time, leading to smarter choices and better outcomes. Get it wrong, and we're flying blind, wasting money, and making bad calls. The real challenge? It's often less about the tech and more about getting people to agree on what 'good data' even means. The reward, though, is seeing your team's work directly influence major company initiatives. View
Technical roles Head of Data Strategy The Lead Head of Data Strategy is responsible for designing and implementing the blueprints for our data ecosystem. You'll take the overall vision from the Director and figure out how to actually build it, making sure our data is trustworthy, accessible, and actually useful for making business decisions. You'll work at the intersection of technical architecture, business operations, and governance, translating complex business problems into clear data requirements and then into robust technical solutions that the engineering teams can build. When this role is done well, our business leaders get reliable insights quickly, and our data platform runs smoothly without constant fires. When it's not, we end up with messy data, conflicting reports, and a lot of wasted effort trying to figure out 'whose numbers are right.' The challenge is balancing the ideal, long-term architecture with the immediate, messy needs of the business. The reward is seeing your designs transform how the company uses data, making a real, tangible difference to our bottom line. View
Technical roles Head of Immersive Technology The Lead Head of Immersive Technology is here to be our technical backbone for a specific product line or a critical set of immersive experiences. You'll be the one designing how these complex systems fit together, making sure they run smoothly, and pushing the boundaries of what our hardware can do. Day-to-day, that means you're diving deep into code, optimising rendering pipelines, and guiding your team through tricky architectural decisions. This role sits right at the intersection of cutting-edge R&D and practical product delivery. You'll translate high-level product visions into concrete, performant technical designs that your team can build. When you do this well, our immersive products feel seamless, responsive, and genuinely impactful, giving users that 'wow' factor. If you don't, we end up with buggy, laggy experiences that get shelved, wasting a lot of time and money. The big challenge here is balancing ambitious technical innovation with the hard realities of hardware limitations and tight deadlines. You're often inventing solutions on the fly, and there isn't always a playbook. The reward, though? You get to build truly novel experiences that could redefine how people interact with technology, seeing your architectural decisions come to life and delight users. View
Research and Development Head of Laboratory The Lead Head of Laboratory is here to design, direct, and deliver critical research programmes within our R&D pipeline. You'll be the driving force behind a specific area of scientific enquiry, making sure your team's work directly feeds into our product development or fundamental understanding. You're bridging the gap between high-level scientific goals and the day-to-day experimental work, translating big ideas into actionable lab plans. When you do this well, we accelerate our discoveries, improve our methods, and ultimately bring better products to market faster. If you get it wrong, we could waste significant resources on dead ends or miss crucial scientific insights. Honestly, it's a demanding role, but seeing your team's work lead to a breakthrough is incredibly rewarding. View
Compliance Quality Health Safety Head of Quality Assurance The Lead Head of Quality Assurance is here to make sure our products and processes consistently meet—and ideally exceed—the standards we've set, and the ones our customers expect. You'll be the architect behind parts of our Quality Management System (QMS), making sure it actually works in practice, not just on paper. You'll work at the intersection of our quality standards and the day-to-day reality of manufacturing or service delivery, translating complex regulations into practical steps that our teams can follow. When you get this right, we see fewer customer complaints, less rework, and a much smoother operation overall. Get it wrong, and we're talking about costly recalls, regulatory fines, and a serious hit to our reputation. The challenge, honestly, is convincing everyone that investing in quality now saves a fortune later, especially when deadlines are tight. The reward? Seeing your team's work directly prevent major issues and knowing you've built something robust that truly protects the business. View
Compliance Quality Health Safety Health & Safety Training Manager The Health & Safety Training Manager is responsible for designing, delivering, and overseeing all safety and compliance training programmes for a significant division of our business. You'll lead a team of specialists and coordinators, making sure they've got what they need to build and deliver top-notch content. This role directly impacts our operational safety, regulatory adherence, and ultimately, our bottom line through reduced incidents and insurance costs. Day-to-day, you'll be juggling budget reviews, team development, and making sure our training programmes are actually working. You'll sit right at the intersection of our overall EHS strategy and the practical needs of our operational teams, translating high-level goals into actionable learning. When this role is done well, we see a tangible drop in incident rates, fewer audit findings, and a workforce that genuinely understands and champions safety. When it's not, we're looking at increased risks, potential fines, and a workforce that sees safety as a chore, not a value. The challenge is getting everyone on board and proving the value of prevention. The reward, though, is knowing you're helping keep people safe and building a truly resilient organisation. View
Learning and Development Health and Safety Learning & Development Manager As our Health and Safety Learning & Development Manager, you'll be the one calling the shots on how we teach our people to stay safe. You'll run the team that designs, builds, and delivers all our safety training, making sure it actually makes a difference. This role directly impacts our incident rates and, frankly, keeps our colleagues out of harm's way. You'll sit right at the heart of our Learning & Development function, working closely with our EHS teams to translate complex regulations into practical, engaging learning programmes that truly stick. When you do this job well, we'll see fewer accidents, better compliance, and a workforce that genuinely understands and values safety. If it's not done right, well, the consequences can be pretty grim – from serious injuries to hefty fines and reputational damage. The tricky part is balancing operational demands with critical safety training, often having to fight for the time and resources you need. The reward, though? Knowing you've played a crucial part in protecting people's lives and livelihoods. It's a huge responsibility, but you'll be building something that truly matters. View
Technical roles Immersive Technology Manager The Immersive Technology Manager is here to lead and inspire a team that builds our next-generation XR products and solutions. You'll be the one translating high-level business goals into a clear, actionable roadmap for your engineers and artists, making sure we're delivering cutting-edge experiences that actually solve real problems for our customers. You're not just overseeing projects; you're defining how we approach immersive tech, from the ground up, for a specific product line or business unit. When this role is done well, your team will be shipping groundbreaking, stable, and performant immersive applications that delight users and drive significant business impact—think millions in savings or new revenue streams. When it's not, we'll be stuck in endless R&D cycles, burning through budget with nothing tangible to show, and frankly, losing our competitive edge. The challenge is balancing ambitious innovation with the practical realities of budget, hardware limitations, and a rapidly evolving market. The reward? Seeing your team's creations come to life, knowing you’ve built something truly transformative, and helping shape the future of how people interact with technology. View
Technical roles Incident Response Manager The Incident Response Manager is responsible for building, running, and constantly improving our global incident response capability. This means you'll not only lead the team that jumps into action when we detect a breach, but you'll also set the strategy for how we prepare, detect, contain, and recover from cyber attacks across all our international operations. You'll work at the intersection of deep technical security and business risk, translating complex cyber threats into clear, actionable plans that our executive leadership can understand and support. When this role is done well, we'll minimise the impact of any security incident, protect our data and reputation, and frankly, sleep a bit easier at night. When it's not, we're looking at significant financial losses, regulatory fines, and a massive hit to our customer trust. The challenge is balancing proactive programme development with reactive, high-stakes incident management, often under immense pressure and with incomplete information. The reward? Knowing you're protecting the company from some of the most sophisticated threats out there, while also developing a top-tier team. View
Technical roles Information Security Manager The Information Security Manager is responsible for building, running, and continuously improving a core part of our security programme, like Vulnerability Management or Incident Response. You'll be the one translating the big-picture security strategy into actual, day-to-day operations, making sure your team has what they need to get the job done. You'll work at the intersection of technical execution and strategic planning, taking the overall vision from the Director and turning it into concrete actions and measurable outcomes that keep us safe. When this role is done well, our systems are secure, incidents are rare and quickly resolved, and our business can operate without constant worry about cyber threats. When it's not, well, that's when we end up on the front page for all the wrong reasons, facing regulatory fines and a massive loss of trust. The challenge is balancing robust security with business agility and often, limited resources. The reward is knowing you're protecting something truly valuable, building a high-performing team, and seeing your strategic decisions make a tangible difference. View
Finance roles Insurance Claims Processor Manager The Insurance Claims Processor Manager is responsible for leading, developing, and managing a team of claims processors, making sure they're hitting their targets and delivering a top-notch service. You'll oversee the day-to-day operations of your team, ensuring claims are handled efficiently, fairly, and in line with all our rules and regulations. When this role is done well, our customers get their claims sorted quickly and without a fuss, and we keep our financial 'leakage'—that's overpaying on claims—to an absolute minimum. If it's not, well, you're looking at unhappy customers, potential 'bad faith' lawsuits, and a hit to our bottom line. The challenge here is balancing the human element of supporting your team with the hard numbers of claims performance. The reward? Seeing your team grow, excel, and genuinely make a difference for people when they need it most. View
Internal Consulting International Change Management Lead The International Change Management Lead owns the end-to-end change strategy and execution for complex, cross-functional projects with significant international impact. You'll be shaping how major business transformations land across our global organisation, making sure the people side of change is front and centre from day one. This role sits right at the heart of our major programmes, working closely with project teams, business unit leaders, and HR to translate strategic goals into tangible, adopted behaviours. When you do this well, our projects deliver their intended benefits faster, with less disruption, and our people feel supported through big shifts. If it's not done well, we see resistance, low adoption, and ultimately, wasted investment in new systems or processes. The challenge? You're often trying to herd cats across different time zones, dealing with cultural nuances, and convincing busy leaders that 'soft skills' are actually critical business drivers. The reward, though, is seeing a huge, complex change successfully embedded, knowing you've made a real difference to thousands of colleagues globally. View
Realestate Facilities Management International Health and Safety Manager The International Health and Safety Manager is responsible for shaping and driving our health and safety strategy across multiple regions or a major business division, like all of EMEA or APAC. You'll build and lead a team of regional H&S pros, making sure our global standards actually work on the ground, even with all the local quirks. This role directly impacts our ability to keep people safe, avoid costly incidents, and protect our brand reputation globally. When you get this right, you'll see fewer accidents, smoother operations, and a genuinely safer environment for thousands of people. When it goes wrong, well, the consequences can be pretty serious – injuries, legal battles, and a real hit to our standing. The tricky part is balancing global consistency with local legal requirements and cultural differences, all while managing a decent-sized budget. The reward, though? Knowing you've made a tangible difference to safety on an international scale, and frankly, that's a pretty good feeling. View
Operations International Quality Assurance Manager The International Quality Assurance Manager is here to make sure our quality systems are actually working across multiple international sites or a significant region. You'll be the one translating global quality strategy into actionable plans for your teams, making sure everyone's pulling in the same direction. This directly impacts our brand reputation, customer loyalty, and ultimately, our bottom line. Day-to-day, you'll be juggling team leadership, problem-solving, and continuous improvement. You're the bridge between the high-level quality vision and the gritty reality on the factory floor. When you do this well, we avoid costly recalls, pass audits with flying colours, and deliver consistent quality to our customers. If it goes wrong, we're looking at massive financial hits, regulatory fines, and a damaged reputation that takes years to rebuild. The challenge? You're often the unpopular voice saying 'no' when production wants to rush. You'll need to balance commercial pressures with uncompromising quality standards. The reward, though, is building a truly robust quality organisation and seeing your team grow, knowing you're protecting the business and its customers globally. View
Compliance Quality Health Safety International Quality Control Inspector Manager The International Quality Control Inspector Manager is here to make sure our global products are consistently top-notch and compliant, no matter the geography. You'll lead and develop a team of quality professionals across different regions, ensuring our quality management system (QMS) actually works in practice, not just on paper. This role sits right at the heart of our global supply chain, bridging the gap between design, manufacturing, and customer expectations. You're the one who translates strategic quality goals into actionable plans for your teams. When you do this well, we avoid costly recalls, protect our brand's reputation, and keep our customers happy and safe. If it goes wrong, we're looking at regulatory fines, product failures, and a serious hit to our bottom line. The tricky part is balancing global consistency with local regulatory nuances and cultural differences. Honestly, it's a constant juggling act. The reward, though? You get to build a world-class quality culture and see your team thrive, knowing you're directly contributing to the safety and reliability of everything we put out there. View
Operations International Quality Inspector Manager The International Quality Inspector Manager is responsible for building and running our global supplier quality programme, which directly impacts our product reliability, brand reputation, and bottom line. You'll lead a small team of quality inspectors and engineers, making sure we're getting good parts from our suppliers, no matter where they are in the world. This means everything from setting up auditing schedules to sorting out major defect issues with a factory on the other side of the planet. When this role is done well, our customers get fantastic, reliable products, and we avoid costly recalls or production delays. When it's not, we're dealing with angry customers, wasted materials, and a lot of headaches. The challenge is balancing strict quality standards with the realities of international manufacturing and complex supplier relationships. The reward is seeing your team's work directly translate into high-quality products that our customers love and trust. View
Compliance Quality Health Safety International Standards Compliance Manager The International Standards Compliance Manager owns our global certification strategy, making sure we meet standards like ISO 9001, 14001, and 45001 across all our operations. You'll lead a small team, guiding them to build and maintain robust management systems. This role sits right at the heart of our operational excellence, bridging the gap between what the standards demand and how we actually work day-to-day. You'll translate complex regulatory language into practical processes that our teams can follow. When you do this well, we pass external audits with flying colours, avoid costly fines, and build a reputation for quality and safety that customers trust. If it's not done right, we risk losing certifications, facing legal action, and damaging our brand—which, let's be real, nobody wants. The tricky part is balancing strict compliance with the need for business agility; you can't just say 'no' to everything. The reward, though, is seeing your strategic vision come to life, knowing you've built a resilient system that genuinely protects and improves the business. View
Compliance Quality Health Safety ISO / Quality Management Systems Manager As our ISO / Quality Management Systems Manager, you'll be the one who truly owns our integrated management system (IMS). That means looking after ISO 9001, ISO 14001, and ISO 45001 across the business. Day-to-day, you'll ensure our processes are robust, our people are trained, and we're always ready for an audit. You're not just maintaining; you're actively improving things, making sure our certifications are rock-solid and genuinely add value to how we operate. This role sits right at the heart of our operations, linking what we say we do with what we actually do. You'll translate complex ISO requirements into practical, everyday actions for everyone from the shop floor to the executive suite. When you do this well, we avoid costly non-conformities, our products are consistently excellent, and our reputation stays stellar. If it's not done well? Well, we risk losing certifications, facing fines, and frankly, making a mess for our customers and our staff. The challenge is getting everyone on board and seeing compliance as a benefit, not a burden. The reward is seeing a truly compliant, efficient, and safe organisation that you helped build. View
Compliance Quality Health Safety ISO 9001 Quality Manager The ISO 9001 Quality Manager is responsible for overseeing our entire Quality Management System, making sure it's not just compliant but genuinely effective. You'll work at the heart of our operations, ensuring that what we say we do, we actually do, and that we're always looking for ways to get better. When this role is done well, our products are top-notch, our processes are slick, and we pass external audits with flying colours, protecting our reputation and bottom line. When it's not, we risk losing certifications, facing customer complaints, and wasting a lot of money on rework. The tricky part is balancing strict compliance with the need for business agility, often influencing teams who don't directly report to you. The reward, though, is seeing tangible improvements in how we operate and knowing you're building a truly robust, reliable business. View
Compliance Quality Health Safety ISO and Standards Management Manager The ISO and Standards Management Manager leads our entire management system, making sure we're not just compliant but truly excellent. You'll oversee the team, set the direction for our ISO certifications (think 9001, 14001, 45001), and generally make sure our quality, environmental, and safety programmes are robust. Day-to-day, this means you're responsible for the health of our system, from external audits to driving real, measurable improvements across the business. This role sits right at the heart of our operational integrity. You'll be the one connecting what the standards say with what our teams actually do, translating abstract requirements into concrete actions that keep us certified and competitive. When you do this well, we avoid major non-conformances, reduce waste, and build a culture where quality and safety are just how we do things. If it's not done well, we risk losing certifications, facing fines, and frankly, putting our people and reputation at risk. The real challenge here is getting everyone on board, from the shop floor to the executive suite, and making sure our systems aren't just 'paperwork' but truly embedded. The reward? Seeing tangible improvements, knowing you've built something robust, and leading a team that makes a real difference to the business. View
Compliance Quality Health Safety ISO System Manager The ISO System Manager is here to own the entire lifecycle and strategic direction of our management systems—think ISO 9001, 14001, 45001, and any other relevant standards we adopt. You'll be the one making sure these systems aren't just a set of dusty documents, but living, breathing frameworks that actually guide our operations and keep us on the right side of the rules. This role sits right at the heart of our operational excellence, linking what we say we do with what we actually do, every single day. When you do this job well, we'll sail through external audits, reduce our operational risks, and see real improvements in efficiency and customer satisfaction. Get it wrong, and we're looking at major non-conformances, potential fines, reputational damage, and a whole lot of wasted effort. The tricky part is balancing strict compliance with practical business needs, especially when different departments have their own priorities. The reward, though, is seeing your strategic vision come to life, knowing you've built a system that truly protects and enables the business, and leading a team to deliver that vision. View
Technical roles IT Security Manager The IT Security Manager is responsible for leading a team of security professionals, overseeing a specific security function – think SecOps, GRC, or Security Engineering – and making sure it actually works. You'll be the bridge between the technical nitty-gritty and the business, translating complex cyber threats into language our leadership can understand and act on. This directly impacts our ability to protect customer data, maintain business operations, and keep our reputation intact. Day-to-day, you'll be juggling team management, strategic planning for your area, and getting your hands dirty when an incident kicks off. You're the one who ensures we're not just reacting to threats but proactively building a stronger, more resilient security posture. When this role is done well, we see fewer incidents, faster response times, and a clear understanding of our security risks across the business. When it's not, well, that's when headlines happen, and we can't afford that. The challenge is balancing the need for robust security with the pace of business, and sometimes, honestly, getting other departments to care as much as you do. The reward, though? Seeing your team grow, knowing you've prevented a major incident, and building a security programme that genuinely makes a difference. View
Technical roles IT Service Delivery Manager The IT Service Delivery Manager is responsible for the end-to-end delivery and ongoing performance of one or more key IT services. This means you'll make sure our systems are up, running, and meeting the promises we've made to the business, day in, day out. You'll sit right between the technical teams who build and run things and the business units who rely on them, translating technical jargon into business impact and vice versa. When this role is done well, our critical business operations hum along, users are happy, and we're seen as a reliable partner. When it's not, well, that's when you get those frantic calls about lost revenue or frustrated customers. The challenge is balancing technical realities with business demands, often with tight budgets and even tighter deadlines. The reward, though, is seeing your services directly enable business success and knowing you're the one making it happen. View
Knowledge Management Knowledge Management Manager The Knowledge Management Manager is here to make sure our company’s collective brain works properly. You'll be setting the direction for how we capture, store, and share information, which directly impacts everything from how quickly new hires get up to speed to how fast our sales team can close deals. You'll sit right at the heart of how different departments use information, translating business needs into practical knowledge solutions that help everyone do their jobs better. When this role is done well, our teams are more efficient, less frustrated, and we avoid reinventing the wheel constantly. When it's not, well, people waste hours looking for things, make decisions based on old info, and we lose institutional memory. The challenge? Getting everyone on board and proving the value of something that often feels intangible. The reward? Seeing your work genuinely make a difference to thousands of colleagues every single day. View
Operations Lead / Principal Manufacturing Process Engineer As our Lead / Principal Manufacturing Process Engineer, you'll be the architect behind how we actually make our products, especially the new ones. This means designing robust, efficient manufacturing processes from the ground up and being the site's ultimate guru for a specific critical technology or methodology. You're not just improving; you're innovating how we build things. You'll work at the intersection of Product Design, Production, and Quality, translating complex engineering drawings into practical, repeatable factory floor processes that deliver on spec, every time. Frankly, you're the one who makes sure our brilliant product ideas can actually leave the building. When this role is done well, we launch new products smoothly, hit our quality targets, and keep production costs down. When it's not, we face costly delays, scrap piles up, and our reputation takes a hit. The challenge is balancing theoretical perfection with the messy reality of a busy factory floor, often with tight budgets and even tighter deadlines. The reward? Seeing a product you helped design the process for roll off the line perfectly, knowing you made it happen. View
Compliance Quality Health Safety Lead / Staff International Quality Engineer As our Lead / Staff International Quality Engineer, you'll be the brain behind our quality processes, making sure they actually work everywhere we operate. This means you'll design and implement new ways of working, from how we qualify suppliers in Asia to how we handle product changes in Europe. You're not just following the rules; you're often writing them, or at least making sure they're fit for purpose globally. Your work directly shapes how we maintain our certifications (like ISO 9001 or ISO 13485) and, frankly, keeps us out of trouble with regulators. When you do this well, our products are consistently excellent, our operations run smoothly, and we avoid costly recalls or fines. If you don't, well, that's when things get messy – customer complaints soar, audits fail, and our brand takes a hit. The real challenge here is balancing strict compliance with the practical realities of diverse international operations. The reward? Seeing your meticulously designed system prevent a major issue before it even starts, and knowing you're protecting our customers and our reputation. View
Technical roles Lead / Staff International Security Architecture Director The Lead / Staff International Security Architecture Director is responsible for shaping our global security posture by designing robust, scalable, and compliant security architectures. You'll be the architect behind our 'secure by design' principles, making sure our systems are safe from the ground up, no matter where they operate. This role directly impacts our ability to operate globally without falling foul of complex international regulations or suffering costly breaches. Day-to-day, you'll translate high-level business needs and tricky international compliance requirements into practical, secure technical designs. You'll work closely with engineering teams, product managers, and legal experts across different regions, helping them build secure products and platforms. When this role is done well, our global operations run smoothly, our customer data is protected, and we can launch new services quickly and confidently. If it's not, we risk significant fines, reputational damage, and, frankly, losing our customers' trust. The real challenge here is balancing strict security requirements with the need for speed and business enablement, all while navigating a constantly shifting landscape of global threats and regulations. The reward, though, is seeing your architectural patterns become the standard, knowing you've built a truly resilient and secure foundation for a complex, international business. View
Operations Lead Advanced Analytics Manager, Operations The Lead Advanced Analytics Manager for Operations is here to tackle our toughest operational puzzles using data. You'll be the primary analytical brain for a specific business unit or a major programme, digging deep into how we do things today and figuring out how we can do them much better tomorrow. This isn't about running standard reports; it's about building new ways of seeing our operations, predicting problems before they happen, and optimising everything from inventory flow to production schedules. You'll sit right at the intersection of our data science capabilities and the gritty reality of the factory floor or warehouse. Your job is to translate complex analytical findings into clear, practical recommendations that our operational teams can actually use. When you do this well, we'll see tangible improvements: less waste, happier customers because things arrive on time, and a healthier bottom line. Get it wrong, and we could be making expensive decisions based on bad data, leading to missed targets or even production stoppages. The real challenge here is dealing with incredibly messy, often incomplete data, and then convincing seasoned operational managers to change practices they've used for decades. But the reward? Seeing your models directly impact thousands of people, saving millions of pounds, and genuinely transforming how we operate. Honestly, it's pretty satisfying when a complex simulation you built leads to a major capital investment that pays off. View
Operations Lead Aircraft Turnaround Specialist The Lead Aircraft Turnaround Specialist is responsible for overseeing all aircraft ground operations within a specific terminal area or across an entire shift. You'll lead a team of Aircraft Turnaround Coordinators, making sure every flight gets pushed back on time and safely. This directly impacts our airline's reputation, customer satisfaction, and, frankly, our bottom line. You're essentially the conductor of a very fast, very complex orchestra, where every instrument (fuel, bags, cleaning, catering) needs to play in perfect harmony to avoid a cacophony of delays. When this role is done well, flights leave on schedule, the team feels supported, and potential issues are nipped in the bud before they become major headaches. When it's not, we're looking at missed departure slots, unhappy passengers, and significant financial penalties. The challenge is balancing the relentless clock with the unexpected curveballs—like a sudden weather diversion or a critical piece of ground equipment breaking down. The reward? Seeing your team pull off a flawless turn on a packed wide-body, knowing you were the one calling the shots and keeping everyone calm. View
Operations Lead Airport Operations / Duty Manager As a Lead Airport Operations / Duty Manager, you're essentially running a significant chunk of the airport's day-to-day operations during your shift. This means making sure everything from aircraft turns to passenger flow is humming along, even when the unexpected hits. You'll be the person who steps up when a major weather event rolls in, or when a critical system decides to have a lie-down – basically, you're the one who keeps the show on the road. Your work directly impacts our on-time performance, passenger experience, and, frankly, the airport's reputation. Get it right, and flights depart smoothly, passengers are happy, and the airlines stay (mostly) calm. Get it wrong, and you're looking at cascading delays, angry passengers, and a very public headache. The real challenge here is juggling dozens of moving parts, often with incomplete information, and still making the right call under immense pressure. But the upside? You'll solve problems that genuinely matter, see your decisions play out in real-time, and lead a team through some truly intense situations, coming out stronger on the other side. View
Technical roles Lead Analyst / Analytics Manager The Lead Analyst / Analytics Manager is here to define how we approach complex data problems and then build the systems and teams to solve them. You'll be the one who takes a vague business question, figures out the data strategy, and then oversees the delivery of the answer, often through your team. This role directly impacts our ability to make data-driven decisions that affect everything from product development to marketing spend, meaning you're directly influencing our bottom line. You'll work at the intersection of our technical data infrastructure and the actual business units, translating their needs into analytical programmes and then ensuring the output is clear and trustworthy. When you do this well, we make smarter, faster decisions, avoiding costly mistakes and spotting new opportunities. If it's not done well, we're flying blind, making decisions based on 'gut feel' rather than facts, which can cost us millions. The challenge, frankly, is often less about the data and more about getting people on the same page and building things that last, not just quick fixes. The reward? Seeing your team grow, and knowing your work genuinely shapes the company's direction. View
Compliance Quality Health Safety Lead Auditor / Principal Compliance Specialist The Lead Auditor / Principal Compliance Specialist is here to design, build, and run our core compliance programmes. You'll be the one who translates dense regulatory text into practical, everyday processes that actually work on the shop floor. This isn't just about finding problems; it's about building the solutions and making sure they stick. Day-to-day, you'll be digging into our existing systems, spotting where we're vulnerable, and then creating robust frameworks to close those gaps. You'll lead the charge on significant internal audits and be the main point of contact for external ones. When this role is done well, we don't just pass audits; we prevent incidents, protect our people, and keep the business running smoothly without nasty surprises. If it's not, well, we face fines, reputational damage, and, frankly, put people at risk. The challenge? Getting everyone on board with new ways of working, especially when it means changing long-held habits. The reward? Seeing your systems actually prevent real-world harm and knowing you've made a tangible difference to our safety culture and bottom line. View
Compliance Quality Health Safety Lead Auditor / Principal QHSE Specialist The Lead Auditor / Principal QHSE Specialist is here to design, implement, and continuously improve our core Quality, Health, Safety, and Environmental (QHSE) management systems. You're not just maintaining; you're building the next generation of our compliance frameworks, making sure they actually work in practice, not just on paper. You'll sit right at the heart of our operations, translating complex regulatory requirements into practical, everyday processes that our teams can follow. When this role is done well, we see fewer incidents, better product quality, and a genuinely safer workplace. Get it wrong, and we're looking at regulatory fines, reputational damage, and, frankly, people getting hurt. The challenge is getting everyone, from the shop floor to senior leadership, to truly buy into these systems. The reward? Knowing your work directly contributes to the well-being of our colleagues and the integrity of our business. View
Operations Lead Building Engineer / Facilities Supervisor The Lead Building Engineer / Facilities Supervisor is here to make sure our building's physical guts – that's everything from the air conditioning to the fire alarms – are in top shape, always. You'll lead a small team of technicians, setting the pace and the standards for how we look after our spaces. This isn't just about fixing what's broken; it's about building a solid maintenance programme that actually prevents problems before they even start. You'll sit right at the heart of our site operations, making sure our buildings are safe, efficient, and comfortable for everyone who uses them. When you do this job well, our operations run smoothly, people are happy, and we save a fair bit of money by avoiding big, expensive breakdowns. If it's not done right, well, you're looking at unhappy occupants, wasted energy, and potentially some serious safety risks. The real challenge here is balancing immediate fixes with long-term strategic planning, all while keeping your team motivated and on track. The reward, though? Seeing your building operate flawlessly, knowing you and your team made it happen. View
Realestate Facilities Management Lead Building Operations Director The Lead Building Operations Director is responsible for making sure a portfolio of properties runs like a well-oiled machine, day in, day out. This means you'll be defining and standardising operational processes, managing budgets across multiple sites, and leading a team of Facilities Managers. You're the one who ensures our buildings are safe, efficient, and provide a top-notch experience for our tenants. Day-to-day, you'll be working at the intersection of operational strategy and hands-on execution, translating our business goals into clear, actionable plans for your teams. You'll also be the main point of contact for senior leadership when it comes to portfolio performance. When this role is done well, our properties run efficiently, costs are controlled, and tenants are genuinely happy, which directly impacts our Net Operating Income. When it's not, you're looking at spiralling costs, unhappy tenants, and potentially significant compliance risks. The challenge is balancing the unique needs of each building with the need for portfolio-wide consistency and efficiency. The reward, honestly, is seeing your operational vision come to life across multiple successful properties and knowing you're directly impacting the value of our assets. View
Operations Lead Building Services Coordinator The Lead Building Services Coordinator takes the reins, owning the day-to-day operational excellence of one of our key sites. This means you're responsible for everything from making sure the heating works in winter to coordinating complex repairs and managing our external contractors. You'll work at the intersection of our physical infrastructure and the people who use it, translating technical requirements into a comfortable, safe, and productive environment for everyone. When you do this job well, people barely notice you exist because everything just works. When it's not done well, frankly, the business grinds to a halt, and everyone feels it. The challenge is balancing the constant stream of urgent, reactive issues with the critical, proactive planning that prevents future problems—all while keeping an eye on the budget. The reward, though? Seeing a truly well-run building, knowing you've created a fantastic environment for your colleagues, and leading a team that delivers real impact. View
Realestate Facilities Management Lead Building Services Director The Lead Building Services Director is responsible for the overall operational and financial performance of a significant property portfolio. You'll be the one who ensures our buildings are not just functional, but also compliant, sustainable, and provide a great experience for our tenants. Day-to-day, this means you're looking at the bigger picture, making sure our individual Facilities Managers have what they need to succeed, and stepping in when things get really tricky across your patch. You'll work at the intersection of our operational teams and senior leadership, translating strategic goals into actionable plans for your portfolio. You'll also be the main point of contact for major clients and key contractors, making sure everyone's on the same page. When this role is done well, our buildings are safe, efficient, and our clients are happy, which directly impacts our bottom line and reputation. When it's not, we're looking at costly breakdowns, regulatory fines, and unhappy tenants, which, let's be honest, nobody wants. The challenge here is balancing the immediate, urgent demands of multiple sites with the long-term strategic planning needed to keep everything running smoothly and cost-effectively. The reward, though, is seeing your portfolio thrive, knowing you've built a high-performing team, and genuinely making a difference to thousands of people's daily lives. View
Realestate Facilities Management Lead Building Services Manager The Lead Building Services Manager is responsible for the overall technical and operational performance of a significant property or a portfolio of complex buildings. You'll make sure our critical assets — think data centres, major corporate HQs, or specialist facilities — are running safely, efficiently, and without a hitch. This directly impacts tenant satisfaction, operational costs, and, frankly, our company's reputation. When you do this job well, everyone just gets on with their day, oblivious to the intricate machinery humming in the background. If you don't, well, that's when the phones start ringing off the hook, and we're losing money and trust. The challenge here is balancing proactive maintenance with reactive emergencies, all while managing a team and a budget. The reward? Seeing a complex machine run flawlessly because you've designed and implemented the right systems and processes, and knowing you've kept hundreds, if not thousands, of people safe and productive. View
Operations Lead Building Services Specialist The Lead Building Services Specialist is responsible for ensuring the uninterrupted operation of our critical building systems and leading a small team of specialists and technicians. You'll be the go-to expert for complex technical issues, overseeing planned maintenance programmes and managing key vendor relationships. In practice, you're bridging the gap between the day-to-day fixes and the longer-term operational strategy, making sure our facilities support the business without a hitch. When you do this well, our sites run like clockwork, energy costs are kept in check, and our team grows stronger. If it's not done right, we're looking at costly downtime, safety risks, and a frustrated workforce. The real challenge here is balancing urgent reactive issues with proactive planning, all while developing your team. The reward? Seeing your team thrive and knowing you've kept the lights on (and the AC running) for hundreds of people. View
Realestate Facilities Management Lead Building Systems Manager The Lead Building Systems Manager is here to make sure our most important buildings run like clockwork, keeping occupants comfortable and critical operations humming. You'll be the go-to expert for all things mechanical, electrical, and controls-related, leading a team to keep everything optimised and compliant. You're essentially the conductor of a complex symphony of chillers, boilers, air handlers, and control systems. This role sits right at the intersection of operational excellence and strategic planning. You'll translate high-level business needs – like reducing energy spend or ensuring 99.99% uptime for a data centre – into concrete action plans for your team and our systems. When you do this job well, our buildings are efficient, reliable, and safe, saving the company significant operational costs and preventing costly disruptions. When it's not done well, we're looking at unhappy occupants, sky-high utility bills, and potentially catastrophic system failures. The tricky part is balancing immediate emergencies with long-term strategic projects, often with tight budgets and competing priorities. The reward, though, is the real satisfaction of seeing a complex, high-value asset perform perfectly, knowing you and your team made it happen. View
Business Transformation Change Lead Business Change Manager The Lead Business Change Manager is here to make sure our big transformation programmes actually deliver their promised value by getting people on board. You'll lead the charge on the 'human' side of change, making sure our colleagues are ready, willing, and able to adopt new ways of working, new tools, or new structures. This isn't just about telling people what's happening; it's about making them *want* to change and giving them the support to do it well. Day-to-day, you'll be at the intersection of technical programme delivery and the operational business units, translating complex project goals into clear, actionable change plans. You'll be the primary advisor to Programme Managers, making sure the people impact is always front and centre. When you do this job well, our programmes land smoothly, colleagues feel supported, and we see real, measurable benefits like improved efficiency or customer satisfaction. If it's not done well, we end up with expensive new systems nobody uses, frustrated employees, and wasted investment. The tricky part is navigating the politics and the inevitable resistance. The reward? Seeing a huge, tangible difference in how our business operates and how our people work. View
Business Transformation Change Lead Business Change Support The Lead Business Change Support is responsible for designing and delivering the change strategy for large, complex transformation programmes. You'll lead a small team, making sure that when we roll out new systems or processes, people actually use them, and crucially, understand why they're important. You'll work at the intersection of the project delivery teams and the business units, translating technical changes into practical impacts and helping people through the journey. When this role is done well, our projects land smoothly, our colleagues feel supported, and the business sees real benefits quickly. When it's not, well, we end up with expensive systems nobody uses, frustrated employees, and projects that fail to deliver any real value. The challenge is balancing the project's technical demands with the human element of change, often dealing with resistance and shifting priorities. The reward? Honestly, it's seeing a huge, messy change programme successfully implemented and knowing you made a tangible difference to thousands of people's working lives. View
Operations Lead Business Continuity Strategist The Lead Business Continuity Strategist is responsible for designing, building, and overseeing our entire business continuity programme across multiple operational areas. You'll define the 'how' and 'what' of our resilience, making sure we're ready for everything from a power cut to a major supply chain meltdown. This role sits right at the heart of Operations, making sure that when the worst happens, we've got a plan that actually works, not just one that looks good on paper. When you do this well, our business keeps running, customers stay happy, and we avoid massive financial hits. If it's not done well, frankly, we're in a world of pain – think lost revenue, reputational damage, and potentially even regulatory fines. The tricky part is getting busy department heads to prioritise preparing for something that hasn't happened yet. The reward? Knowing that your foresight and planning saved the day when a real incident strikes, and frankly, seeing your strategies move from whiteboard to real-world effectiveness. View
Operations Lead Business Operations Analyst The Lead Business Operations Analyst is responsible for defining the strategy and architecture for our operational processes and systems. You'll lead complex, multi-stage projects, often managing a small team of analysts, to build out new capabilities or fundamentally transform existing ones. This role sits at the intersection of strategic planning and hands-on execution, translating high-level business goals into concrete, repeatable operational workflows. When you get this right, our operations run like a well-oiled machine: faster, cheaper, and with fewer errors. You'll see tangible improvements in efficiency and customer satisfaction. Get it wrong, and we're looking at missed targets, frustrated teams, and potentially significant financial losses. The challenge? You'll often be solving problems no one else has figured out yet, navigating political landscapes, and dealing with seriously messy data. The reward, though, is seeing your designs come to life and genuinely moving the needle on critical business outcomes. View
Compliance Quality Health Safety Lead Certification Documentation Assistant The Lead Certification Documentation Assistant is responsible for overseeing our critical compliance documentation processes, making sure they're not just followed, but constantly improved. You'll lead a small team, guiding them on the day-to-day work of managing documents, records, and our Quality Management System (QMS). Really, you're at the intersection of regulatory requirements and operational reality, translating complex standards into practical, auditable processes that everyone can follow. When this role is done well, our organisation sails through audits, new products get to market faster because the paperwork is sorted, and we avoid costly non-conformances. When it's not, we face regulatory fines, product delays, and a lot of frantic scrambling. The challenge is balancing strict compliance with the fast pace of business, often needing to chase busy people for critical information. The reward is knowing you're building a rock-solid foundation that protects the company and ensures product quality and safety. View
Business Transformation Change Lead Change Adoption Manager The Lead Change Adoption Manager is here to make sure our big transformation programmes actually deliver on their promise by getting our people on board. You'll design and oversee the entire change management strategy for a portfolio of interconnected projects, making sure we're not just building new things, but that everyone's actually using them properly. You're essentially the conductor of the change orchestra, ensuring all the different parts play in harmony. Day-to-day, you'll be leading a small team, setting the direction for how we approach adoption, and tackling some pretty tricky organisational problems. You'll sit at the intersection of our programme leadership and the teams on the ground, translating strategic goals into practical, human-centred change plans. When you do this well, our transformation efforts hit their targets, our colleagues feel supported, and the business sees real value. If it's not done well, we'll spend millions on new tech that nobody uses, and our people will feel frustrated and disengaged. The tricky part is navigating the politics, the resistance, and the sheer complexity of changing how thousands of people work. The reward, though, is seeing a tangible shift in how our company operates, knowing you were a key part of making it happen. View
Corporate Strategy Lead Change Analyst So, what's a Lead Change Analyst actually do? Well, you're the person who figures out how to make massive organisational shifts actually stick. We're talking about those big, hairy programmes – the ones that touch hundreds, sometimes thousands, of people. You won't just be drafting comms; you'll be designing the entire strategy for how we get people from 'A' to 'B' without breaking too many things along the way. Your job is to make sure our big strategic bets actually deliver value because people are ready and willing to work differently. This role sits right at the heart of our Corporate Strategy team, but you'll spend most of your time out in the business, working with project teams, department heads, and sometimes even the C-suite. You're the bridge between the grand vision and the messy reality of day-to-day work. You'll translate high-level strategic goals into practical, human-centred change plans. When you do this well, projects don't just launch; they thrive. People adopt new ways of working quickly, and the business actually sees the benefits we promised. If it's done poorly, well, projects stall, people get frustrated, and we end up wasting millions because nobody actually changed their behaviour. The tricky part is that you don't have direct authority over most people, so you'll need to be incredibly good at influencing. The reward? Seeing a huge, complex transformation successfully land and knowing you were the one who made it happen. View
Business Transformation Change Lead Change Architect The Lead Change Architect designs and oversees the integrated change strategy for large-scale transformation programmes, not just individual projects. You'll work across multiple, interconnected initiatives, making sure the 'people side' of change is considered from the very start, not as an afterthought. This role sits right at the intersection of programme management, business leadership, and our people, translating strategic goals into actionable plans that actually stick. When you do this well, our big transformations land smoothly, adoption rates soar, and we see real business benefits. Get it wrong, and we're looking at project delays, user frustration, and a lot of wasted investment. The tricky part is balancing the needs of multiple project teams with the overarching programme goals, often with conflicting priorities. The reward, though, is seeing your strategic vision come to life and genuinely making a difference to how our entire organisation works. View
Business Transformation Change Lead Change Consultant The Lead Change Consultant is responsible for owning the end-to-end change strategy for a significant, complex transformation project. You'll be the architect of how we get our people from the old way of doing things to the new, making sure they're ready, willing, and able to adopt new systems and processes. You'll sit right at the heart of the project, bridging the gap between the technical delivery teams and the business units that need to change, translating complex project goals into clear, actionable steps for our colleagues. When you do this well, our projects deliver their promised value, people feel supported, and the business actually transforms. If it's not done well, we'll have expensive new systems gathering dust, frustrated employees, and a lot of wasted effort. The challenge here is navigating the politics, the resistance, and the sheer complexity of changing how thousands of people work. The reward, though, is seeing tangible, positive shifts in how our company operates, knowing you were central to making that happen. View
Business Transformation Change Lead Change Impact Assessment Consultant As our Lead Change Impact Assessment Consultant, you'll be the architect behind how we understand and manage the people-side of our biggest transformation programmes. You'll lead a small team, shaping the overall change strategy for complex initiatives, not just executing tasks. This means you're figuring out the 'so what' for hundreds, sometimes thousands, of employees when we roll out something new – a new ERP, a big organisational restructure, or a fresh way of working. You'll work at the intersection of our project teams (who are often focused on the tech) and the business units (who are focused on getting their day job done). You're translating technical changes into tangible impacts on people's roles, processes, and even their daily routines. When you do this well, our projects land smoothly, adoption rates are high, and we actually see the benefits we planned for. When it's not done well, frankly, projects fail, people get frustrated, and we end up with expensive systems nobody uses properly. The challenge here is navigating complex organisational politics and often being the bearer of news people don't want to hear. The reward, though, is seeing your work directly contribute to successful, lasting change across the organisation – it’s genuinely impactful. View
Business Transformation Change Lead Change Impact Director The Lead Change Impact Director is here to design and lead the overall change approach for our biggest, most complex transformation programmes. You'll be the one who figures out how a major new system or process will actually land with our people, making sure we don't just roll out technology, but truly change behaviour. You'll work at the intersection of our programme leadership and the teams actually impacted, translating strategic goals into actionable change plans that stick. When you do this well, our programmes deliver their promised benefits faster, with less disruption, and our people feel supported, not overwhelmed. If it's not done right, we'll see projects stall, resistance grow, and ultimately, wasted investment. The challenge? Getting everyone on the same page when they're all speaking different languages. The reward? Seeing a massive, company-wide shift happen smoothly because of your leadership. View
Business Transformation Change Lead Change Leadership Director The Lead Change Leadership Director is here to make sure our biggest business transformations don't just happen on paper, but actually land with our people and deliver the promised benefits. You'll be building and running the change strategy for entire programmes, not just single projects, often with multiple moving parts and tricky stakeholders. This role directly impacts whether our multi-million-pound investments in new tech or processes actually pay off, or if they just become another dusty shelfware project. Day-to-day, you'll sit right at the heart of our transformation office, working closely with programme directors, senior product owners, and often the C-suite. You're the bridge between the 'what' (the new system, the new process) and the 'how' (how people adopt it, how we get them on board). When you do this job well, our projects hit their adoption targets, colleagues feel supported, and the business sees real, measurable value. Get it wrong, and we're looking at missed benefits, frustrated employees, and potentially huge financial losses. The challenge? You're often dealing with conflicting priorities, entrenched resistance, and the sheer complexity of changing how hundreds, sometimes thousands, of people work. The reward, though, is seeing a huge, messy transformation successfully delivered, knowing you were the one who made it happen. View
Internal Consulting Lead Change Management Strategist The Lead Change Management Strategist is responsible for designing, building, and overseeing the end-to-end change strategy for our most complex, cross-functional transformation programmes. You'll make sure that when we launch a major new system or re-organise a whole department, our people are actually ready for it, understand why it's happening, and know what they need to do differently. This role sits right at the intersection of strategic planning and operational delivery, translating executive ambitions into practical, human-centred adoption plans. When you get this right, our big investments pay off quickly, employees feel supported, and our organisation becomes more agile. If it's not done well, we see project delays, wasted money, low morale, and people just going back to their old ways. The tricky part is navigating the politics, managing resistance, and keeping multiple senior leaders on the same page when everyone's got competing priorities. The reward, though, is seeing your strategic plans come to life and genuinely improve how our business operates, making a tangible difference to thousands of colleagues. View
Business Transformation Change Lead Change Manager The Lead Change Manager is here to make sure our big business changes actually stick. You'll design and run the overall change strategy for significant projects, which means you're thinking about everything from how we communicate, to how we train, and crucially, how we deal with people who aren't keen on the new way. You'll sit right at the heart of major transformation programmes, making sure the 'people side' of change gets as much attention as the technology or process bits. When you do this well, projects don't just 'go live' – they actually deliver the promised benefits because people are ready, willing, and able to work in the new way. If it's not done well, we end up with expensive systems nobody uses, frustrated colleagues, and projects that fail to deliver any real value. It's a challenging gig because you're often dealing with conflicting priorities and human emotions, but the reward is seeing a real, tangible difference in how our business operates and how our people feel about their work. View
Business Transformation Change Lead Change Officer The Lead Change Officer is here to design and run the integrated change strategy for a whole programme of work, not just a single project. You'll be the one making sure all the different change activities—things like communications, training, and stakeholder engagement—are actually working together and delivering what's needed. This role sits right at the heart of our major transformation efforts, connecting the strategic vision from leadership to the day-to-day reality for our teams. When you do this well, our big programmes land smoothly, people understand why things are changing, and we see the business benefits we're aiming for. Get it wrong, and you'll end up with frustrated employees, low adoption of new systems, and a programme that misses its targets, costing us time and money. The tricky part is navigating the politics and resistance that always come with big changes. But the reward? Seeing your work genuinely transform how we operate and help our people thrive through significant shifts. View
Business Transformation Change Lead Change Practitioner The Lead Change Practitioner is here to design and integrate the people-side of change for our most complex, interdependent transformation programmes. You'll be looking across multiple projects, making sure we're not just building new systems, but that our people are actually ready, willing, and able to use them. This role is about seeing the bigger picture of how all the moving parts of a transformation affect our colleagues. Frankly, you'll sit at the intersection of our technical project teams and the everyday reality of our employees. Your job is to translate complex technical changes into clear, compelling narratives that help people understand 'What's In It For Me?' (WIIFM). When you do this well, our big programmes land smoothly, our colleagues feel supported, and we actually get the business benefits we're aiming for. Get it wrong, and we'll have expensive new systems gathering dust because no one wants to use them, or worse, a mass exodus of frustrated staff. The tricky part is that you're often dealing with moving targets, political resistance, and the sheer complexity of coordinating change across different departments. The reward, though, is seeing a major business transformation actually succeed because you helped bring everyone along for the ride. It's about making a tangible difference to how our entire organisation works. View
Business Transformation Change Lead Change Readiness Manager The Lead Change Readiness Manager is here to make sure our biggest transformation programmes don't just launch, but actually get adopted by the people who need to use them. You'll oversee all the 'people stuff' for a major programme, from figuring out who's impacted to making sure they're trained and ready to go. Honestly, you're the glue that holds the human side of a big project together, making sure the shiny new tech or process actually lands properly. You'll sit right at the heart of our transformation efforts, translating grand strategic visions into practical, human-centred plans that frontline teams can actually follow. You'll work at the intersection of our project delivery teams and the business units, making sure everyone's on the same page about what's changing and why. When you do this job well, projects deliver their benefits faster, employees feel supported, and the business avoids those painful, expensive 'failed adoption' scenarios. When it's not done well, we end up with frustrated staff, help desk queues stretching around the block, and projects that cost a fortune but don't actually change anything. The challenge is navigating the politics, the resistance, and the sheer complexity of getting thousands of people to change how they work, often without direct authority. The reward? Seeing a huge, complex programme successfully embed into the organisation, knowing you've made a real difference to how we operate and how our people feel about it. View
Business Transformation Change Lead Change Specialist The Lead Change Specialist is responsible for designing and delivering the change strategy for complex, multi-country transformation programmes. You'll work at the intersection of central programme management and local business operations, translating global objectives into practical, country-specific change plans that actually stick. When this role is done well, new systems and processes are adopted smoothly, quickly, and with minimal disruption, meaning projects hit their ROI targets. When it's not, you end up with frustrated users, shadow IT, and projects that technically 'go live' but never really get used. The challenge is navigating the political landscape and cultural nuances across different regions while keeping a global programme on track. The reward is seeing your carefully crafted plans genuinely improve how thousands of people do their jobs around the world. View
Business Transformation Change Lead Change Strategist The Lead Change Strategist doesn't just manage a piece of the puzzle; you're designing the whole thing for our biggest, most complex transformation programmes. You'll be the brains behind how we get our people on board with major shifts like a new ERP system or a complete organisational restructure. This role is about making sure that when we roll out a huge change, our people actually understand it, adopt it, and ultimately, make it successful. Your work directly impacts whether a multi-million-pound investment actually delivers its promised benefits or just becomes another failed project. Frankly, if you get this wrong, we're looking at significant delays, lost productivity, and a lot of very unhappy colleagues. Get it right, and you'll see entire departments embrace new ways of working, driving real business value. Truth is, the challenge here isn't just about crafting a clever plan; it's about navigating the messy reality of human behaviour, office politics, and conflicting priorities. The reward? Seeing your strategy come to life, knowing you've genuinely helped people through tough transitions, and watching the business hit its strategic goals because of your efforts. It's not always glamorous, but it's incredibly impactful. View
Learning and Development Lead Change Strategist (L&D) As our Lead Change Strategist, you'll be the person who figures out how we actually get people to change. You'll design the overarching change management strategies for our most critical, complex projects—think new enterprise systems, major organisational restructures, or shifts in our core business model. This means moving beyond just project-specific tactics and thinking about how we build a lasting capability for change across the entire company. You'll also lead a small team of Change Specialists, guiding their work and helping them grow. This role sits right at the intersection of strategic vision and day-to-day execution. You'll translate high-level business goals into actionable plans for human behaviour change, making sure that when we launch something new, it actually sticks. When you do this well, our projects hit their targets faster, employees feel supported, and we avoid the expensive re-work that comes from poorly managed transitions. If it's not done well, we risk significant project delays, low adoption, and a cynical workforce that resists future initiatives. The challenge here is dealing with multiple, often conflicting, priorities and navigating complex political landscapes. You'll regularly face resistance, tight deadlines, and the need to influence people who don't report to you. The reward, though, is immense: you'll genuinely shape how our organisation adapts and thrives, building a resilient culture that can handle anything the future throws at it. View
Internal Consulting Lead Change Support Assistant The Lead Change Support Assistant is responsible for independently managing the entire change component for small-to-medium scale projects, or significant workstreams within larger programmes. This means you'll own everything from the initial impact assessment right through to post-launch reinforcement, making sure the business actually adopts new ways of working. You'll also be building and guiding a small team, helping them grow and deliver. You'll work at the intersection of various project teams, business units, and our core Internal Consulting practice, translating complex project goals into clear, actionable change plans that the business can digest and act on. When this role is done well, new systems and processes aren't just launched; they're embraced, reducing disruption and speeding up the return on investment for our projects. When it's not, you'll see resistance, low adoption, and project delays, which frankly, costs the company a lot of money and goodwill. The challenge is navigating ambiguous situations, making strategic trade-offs, and influencing senior stakeholders who might have conflicting priorities. The reward? Seeing your projects successfully embedded, knowing you've genuinely helped people adapt, and watching your team develop under your guidance. View
Internal Consulting Lead Change Support Coordinator The Lead Change Support Coordinator is here to design and implement the change roadmap for our biggest internal projects, making sure our people actually adopt new ways of working. You'll move beyond just coordinating logistics; you're now shaping the strategy for how we introduce new systems, processes, or structures. Essentially, you're the bridge between the 'what' (the new thing) and the 'how' (how we get everyone on board). This role sits right at the heart of our internal consulting practice, working closely with project managers and business leaders. You're taking their vision and figuring out the practical steps to make it a reality for thousands of employees. When you nail this, projects land smoothly, people feel supported, and we see real business benefits quickly. If you get it wrong, well, adoption stalls, people get frustrated, and we lose money because the new thing isn't actually being used properly. The tricky part? You're often dealing with conflicting priorities from senior leaders, navigating office politics, and trying to get people to change habits they've had for years. It's a bit like being a diplomat, a detective, and a project manager all rolled into one. The reward, though, is seeing a huge transformation successfully delivered and knowing you were a key player in making it happen. Honestly, there's nothing quite like it. View
Finance roles Lead Claims Adjuster The Lead Claims Adjuster is here to handle the claims that keep our Claims Managers up at night. You'll be diving deep into high-value, high-complexity files, often involving litigation or catastrophic events, where the stakes are genuinely high. You're the one who architects the strategy for how we approach these major losses, making sure we're making smart, defensible decisions. You'll work at the intersection of our policy wording, legal obligations, and financial prudence, translating complex scenarios into clear action plans that protect our balance sheet and reputation. When this role is done well, we avoid massive payouts on questionable claims and settle valid ones efficiently, keeping our loss ratios healthy. When it's not, we could be looking at multi-million pound losses and significant reputational damage. The challenge is the sheer ambiguity and pressure of these files, where there's no easy answer and every decision has real consequences. The reward is the intellectual satisfaction of solving truly difficult puzzles and knowing you've made a tangible difference to the company's financial health. View
Finance roles Lead Claims Specialist The Lead Claims Specialist is here to tackle the most challenging and high-value insurance claims, the ones that often involve lawyers, expert witnesses, and significant financial exposure. You'll be the ultimate problem-solver for these files, making sure we pay what's owed, but not a penny more, all while staying within the strict rules. In practice, you're not just processing; you're strategising, negotiating, and often teaching. This role sits right at the heart of our financial risk management, directly impacting our bottom line and reputation. When you do this job well, you'll save the company millions by expertly resolving complex disputes, identifying subrogation opportunities, and preventing costly 'bad faith' lawsuits. When things go wrong, however, it can mean significant financial leakage, regulatory fines, and damage to our brand. The real challenge here is balancing meticulous investigation with commercial pragmatism, often under immense pressure. The reward? Honestly, it's the satisfaction of unravelling a complicated puzzle and protecting the company's interests, plus seeing your team grow because of your guidance. View
Technical roles Lead Cloud Architect The Lead Cloud Architect is responsible for crafting and overseeing the architectural vision for significant cloud programmes and business units. You'll translate high-level business goals into concrete, scalable, and secure cloud designs that engineering teams can actually build. This isn't just about drawing diagrams; it's about making tough technical trade-offs, getting multiple teams on the same page, and ensuring our cloud infrastructure genuinely supports our business ambitions. You'll work at the intersection of engineering leadership, product strategy, and operational excellence, turning strategic objectives into robust cloud solutions that drive real value. When this role is done well, our cloud platforms are reliable, secure, and cost-optimised, allowing us to deliver new features faster and keep our services running smoothly. If it's not, we end up with expensive, fragile systems that slow us down, expose us to security risks, or simply can't handle growth. The challenge is balancing innovation with stability, and dealing with legacy systems while building for the future. The reward, honestly, is seeing your architectural vision come to life and knowing you've built something truly impactful that underpins our entire operation. View
Technical roles Lead Cloud Architect / Staff Engineer The Lead Cloud Architect / Staff Engineer is here to design and build our next-generation cloud platforms and solutions. You'll be the go-to person for complex architectural challenges, making sure our cloud environment is robust, scalable, and secure. Honestly, you'll spend your days translating business needs into technical designs that our engineers can actually build, and then you'll often lead them in doing it. This role sits right at the heart of our technical strategy, bridging the gap between high-level vision and hands-on implementation. When you do this well, our development teams can build and deploy faster, our systems are more reliable, and we're not wasting money on inefficient cloud usage. If you don't get it right, we end up with a mess of unmanageable services, security gaps, and a cloud bill that makes the CFO cry. The real challenge here is balancing technical purity with pragmatic business needs, often with ambiguous requirements. The reward? You get to shape the technical future of the company, seeing your designs come to life and genuinely making a difference to how we operate. View
Technical roles Lead Cloud Engineer The Lead Cloud Engineer is here to architect, build, and maintain our core cloud infrastructure, ensuring it’s reliable, secure, and cost-effective. You'll spend your days designing solutions for tricky problems, guiding a small team of engineers, and making sure our cloud platforms can handle whatever the business throws at them. This role sits right at the heart of our engineering efforts, bridging the gap between high-level business goals and the nitty-gritty of cloud implementation. You'll be the one making sure our cloud strategy actually gets put into practice. View
Technical roles Lead Cloud Manager The Lead Cloud Manager is responsible for architecting, building, and maintaining our core cloud infrastructure, ensuring it meets our business needs for performance, security, and cost. Day-to-day, you'll be designing new systems, setting technical standards, and guiding a small team of engineers. You'll work at the intersection of our engineering teams and the wider business, translating their requirements into solid, scalable cloud solutions that actually work. When you get this right, our applications run smoothly, our data is safe, and we're not wasting money on cloud spend. Get it wrong, and we're looking at outages, security breaches, or spiralling costs. The real challenge here is balancing the need for innovation with the absolute necessity of stability and cost control. The reward? Seeing your architectural designs come to life, knowing you've built something resilient, and helping your team grow their skills. View
Technical roles Lead Cloud Network Specialist The Lead Cloud Network Specialist is here to design, build, and keep our core cloud network infrastructure running smoothly. This means you're shaping the very foundations our applications sit on, making sure everything is secure, fast, and, crucially, cost-effective. You'll be the go-to expert when things get really tricky, setting the technical standards for how we do cloud networking across the organisation. Your work sits right at the intersection of cloud engineering, security, and operations. You'll translate high-level business needs—like 'we need to launch a new service in Europe'—into concrete, resilient network designs. When you do this well, our services are always available, our data is safe, and our cloud bill doesn't give the CFO a heart attack. If it's not done right, well, we're looking at outages, security breaches, and eye-watering egress costs. The tricky part? You'll often be dealing with ambiguous problems, balancing security needs against developer speed, and trying to make legacy systems play nice with shiny new cloud stuff. It's rarely straightforward, and you'll need to make some tough trade-offs. The reward, though, is seeing your architectural decisions directly impact the entire company, knowing you've built something robust and scalable that truly enables the business to grow. View
Compliance Quality Health Safety Lead Compliance & Quality Auditor The Lead Compliance & Quality Auditor is here to make sure our entire operation stays on the straight and narrow, and frankly, that we don't end up in hot water with regulators or, worse, put our people at risk. You'll be the architect of our audit programmes, designing the frameworks that help us spot issues before they become big problems. We're talking about everything from health and safety on the factory floor to the quality of our products and services. Day-to-day, you'll be digging into data, talking to people across different departments, and figuring out how to make our compliance systems more robust and, honestly, easier for everyone to follow. When this role is done well, we avoid fines, keep our colleagues safe, and maintain our reputation—which, let's be real, is priceless. When it's not, well, the consequences can be pretty severe, from hefty penalties to serious incidents. The tricky part is getting everyone on board. You'll need to influence people without direct authority, showing them that compliance isn't a blocker, but actually helps the business run better and safer. The reward? Seeing your well-designed systems prevent real-world problems and knowing you've genuinely made the company a better, more secure place to work. View
Compliance Quality Health Safety Lead Compliance & Standards Specialist The Lead Compliance & Standards Specialist is responsible for designing, building, and implementing robust compliance programmes that actually work. You'll take the big, often vague, regulatory requirements and translate them into practical, actionable plans for the business. This means you'll be the subject matter expert for a key area—maybe it's a specific ISO standard, or a complex set of environmental regulations—and you'll lead the charge on making sure we meet those obligations. Your work directly impacts our ability to operate without fines, keep our people safe, and maintain our quality certifications, which, frankly, keeps the business running. When you get this right, we avoid costly mistakes and build a reputation for reliability. If it goes wrong, we're looking at regulatory penalties, operational shutdowns, or even reputational damage. The tricky part is often getting everyone else on board, especially when compliance feels like a blocker. But the reward? Seeing your programmes genuinely protect the business and its people, knowing you've built something that truly matters. View
Compliance Quality Health Safety Lead Compliance Analyst The Lead Compliance Analyst is responsible for architecting and overseeing key compliance programmes, making sure we're not just meeting regulatory requirements but doing it smartly and efficiently. You'll be the bridge between complex regulations and practical operations, translating legal jargon into actionable plans that our teams can actually follow. When you do this well, we avoid hefty fines, keep our people safe, and build a reputation for being a reliable, ethical business. If you don't, well, the consequences can be pretty grim—think regulatory investigations, significant financial penalties, and a serious hit to our brand. The challenge here is balancing strict rules with the everyday realities of running a business; it's rarely black and white. The reward, though, is seeing your solutions prevent real problems and knowing you're protecting both our colleagues and the company's future. View
Compliance Quality Health Safety Lead Compliance Auditor The Lead Compliance Auditor designs and runs our annual audit programmes, making sure we're always on the right side of regulations and internal standards. You'll figure out where our biggest risks are, then build the audit plans and methods to find any issues before they become real problems. This role sits right at the heart of our operational integrity, making sure our processes are not just written down, but actually followed, day in, day out. When you do this job well, we avoid hefty fines, prevent safety incidents, and build a reputation for reliability that customers and regulators trust. Get it wrong, and we're looking at significant financial penalties, reputational damage, and potentially serious harm to our people or the environment. The challenge? It's often like being a detective, digging through layers of information and sometimes facing resistance. The reward, though, is knowing you're genuinely protecting the company and its people, making a tangible difference to safety and quality. View
Compliance Quality Health Safety Lead Compliance Auditor / Standards Architect The Lead Compliance Auditor / Standards Architect is responsible for managing our internal audit programme and designing robust processes that actually meet ISO standards. You'll effectively be the primary point of contact when the external auditors come knocking, making sure we're prepared and presentable. You'll work at the intersection of operational reality and regulatory requirements, translating complex standards into practical, auditable procedures that our teams can follow. When this role is done well, we maintain our critical certifications with ease, our operations run smoother, and we spot risks before they become real problems. When it's not, we risk losing certifications, facing fines, and dealing with significant operational disruptions. The challenge is balancing strict compliance with operational efficiency, often having to influence people who don't report to you. The reward? Seeing your well-designed system actually work, protecting the business, and helping everyone do their jobs better. View
Operations Lead Compliance Coordinator The Lead Compliance Coordinator is here to make sure our operations don't just 'do' compliance, but 'live' it. You'll be the architect of our compliance controls, translating dense legal speak into practical, everyday steps for our operational teams. This means you're not just looking for problems; you're designing solutions that embed compliance right into how we work, from the factory floor to our supply chain. You'll also guide a small team, helping them understand the 'why' behind the 'what'. Truth is, this role sits right at the intersection of regulatory requirements, operational reality, and our internal risk appetite. You'll take a new piece of legislation, break it down, and then work out exactly how our teams need to change their behaviour or processes to stay on the right side of the law. When this role is done well, we sail through audits, avoid hefty fines, and, more importantly, operate safely and ethically. If it's not, we face operational disruptions, reputational damage, and potentially significant financial penalties. The real challenge? Getting busy operational managers to genuinely buy into new controls, especially when they see it as 'more paperwork'. The reward, though, is seeing your designs actually work, protecting the business, and knowing you've built something robust that stands up to scrutiny. View
Legal Lead Compliance Counsel / Principal Compliance Specialist The Lead Compliance Counsel is here to make sure we're not just ticking boxes, but genuinely embedding compliance into how we do business. You'll own and architect key compliance programmes, often for new products or markets, acting as the ultimate subject matter expert when things get tricky. This role sits right at the heart of our Legal department, bridging the gap between complex regulations and our commercial ambitions. When you do this well, we launch new initiatives with confidence, knowing we're protected from fines and reputational damage. Get it wrong, and we could face significant regulatory scrutiny, hefty penalties, or even lose our licence to operate in certain areas. The real challenge is finding practical, business-friendly solutions to often ambiguous regulatory requirements, especially when the commercial teams are pushing hard for speed. The reward? Seeing your frameworks actually enable growth, knowing you've built something robust, and becoming the trusted advisor everyone turns to for clarity. View
Compliance Quality Health Safety Lead Compliance Director The Lead Compliance Director is here to design, build, and run our key compliance programmes. This means you'll be taking those often-vague regulatory requirements and turning them into practical, workable systems that our teams can actually follow. You'll sit right at the heart of our operational safety and quality, making sure what we do on paper translates into safe, compliant actions on the ground. When you get this right, we avoid fines, prevent incidents, and keep our people safe, which frankly, is priceless. If you get it wrong, well, the consequences can be pretty severe, from regulatory action to serious harm. The tricky part is often getting everyone on board with changes, especially when they're busy with day-to-day operations. But the reward? Seeing your programmes genuinely protect people and the business, knowing you've built something robust that really works. View
Compliance Quality Health Safety Lead Compliance Manager The Lead Compliance Manager is responsible for designing, implementing, and overseeing significant compliance programmes across the business. You'll move beyond just reacting to issues, instead building proactive systems that prevent problems before they start. This role sits right at the heart of our operational integrity, translating complex regulatory requirements into practical, everyday actions for our teams. When you do this well, we avoid fines, prevent serious incidents, and build a reputation for being a responsible, safe place to work. Get it wrong, and we're looking at regulatory investigations, potential legal action, and a damaged brand. The tricky part is influencing people who don't report to you to care as much about compliance as you do. The reward? Seeing tangible improvements in safety, quality, and environmental performance, knowing you've made a real difference to our people and our planet. View
Compliance Quality Health Safety Lead Compliance Monitoring Assistant The Lead Compliance Monitoring Assistant is responsible for designing, implementing, and overseeing the annual compliance monitoring programme. This isn't just about doing the tests; it's about deciding what we test, how we test it, and making sure our approach is sound. You'll work at the intersection of regulatory requirements and our operational reality, translating dense legal text into practical, verifiable controls that our business units can actually follow. When this role is done well, we catch potential issues before they become major problems, avoid hefty fines, and maintain our reputation. You'll give our senior leaders the confidence that our compliance efforts are genuinely effective. When it's not, we risk regulatory breaches, reputational damage, and the very real cost of non-compliance. The challenge is balancing rigorous oversight with the need to keep the business moving, often dealing with messy data and sometimes reluctant stakeholders. The reward is seeing your strategies prevent real risks and knowing you're protecting the company from significant harm. View
Compliance Quality Health Safety Lead Compliance Monitoring Officer As a Lead Compliance Monitoring Officer, you'll take charge of a specific compliance programme or domain, like Health & Safety or Environmental. This means you're not just executing checks; you're designing the checks, figuring out what needs monitoring, and making sure your small team has everything they need to do it right. You'll essentially be the architect for how we assure compliance in your area. Your work directly impacts our ability to avoid fines, maintain our certifications (like ISOs), and keep our people safe. Get it right, and we operate smoothly, without nasty surprises from auditors or regulators. Get it wrong, and we could face significant penalties, reputational damage, or, worse, actual safety incidents. The tricky part is balancing robust controls with operational realities – you can't just throw rules at people; you need to make them work. The challenge? You'll often be the one translating complex legal jargon into practical, day-to-day procedures for the operations teams. The reward? Seeing your frameworks prevent real problems, knowing you've built something solid that protects the business, and developing your team along the way. View
Compliance Quality Health Safety Lead Compliance Officer As a Lead Compliance Officer, you'll be the driving force behind some of our most critical compliance programmes. You'll move beyond just following rules; you'll be defining them, building them, and making sure they work across different parts of our business. This means you'll spend your days designing new frameworks, leading complex investigations, and guiding a small team to keep us safe and compliant. This role sits right at the heart of our operational safety and quality, bridging the gap between high-level regulatory requirements and the day-to-day realities on the factory floor or in our offices. You'll translate dense legal text into practical, actionable steps for our teams, ensuring everyone understands their part in keeping us compliant. When you do this well, we avoid major incidents, sail through audits, and protect our reputation (and our bottom line). Get it wrong, and we could face hefty fines, operational shutdowns, or, frankly, someone getting seriously hurt. The tricky part is getting everyone on board, from the shop floor to senior leadership, without direct authority over them. The reward? Knowing your work directly contributes to a safer workplace and a more reliable product, seeing your programmes actually prevent problems, and mentoring others to do the same. View
Compliance Quality Health Safety Lead Compliance Programme Specialist The Lead Compliance Programme Specialist is responsible for designing, building, and running our key certification programmes, making sure we stay on the right side of the law and industry standards. You'll sit squarely between the nitty-gritty of compliance operations and the broader business strategy, translating complex regulatory requirements into practical, actionable plans for your team and the wider organisation. Frankly, you're the one who ensures our products and services can actually get to market without a regulatory headache. When you do this job well, we sail through audits, avoid hefty fines, and our reputation stays solid. If it's not done properly, we could face operational shutdowns or lose crucial certifications, which, let's be honest, would be a disaster. The tricky part is navigating constant regulatory changes and getting busy operational teams to actually buy into the compliance process. The reward, though, is knowing you're protecting the business and building a culture where quality and safety are just how we do things, not an afterthought. View
Compliance Quality Health Safety Lead Compliance Specialist The Lead Compliance Specialist is responsible for owning and managing several key compliance programmes, making sure everything runs smoothly and we stay on the right side of the law. You'll be diving deep into regulations, figuring out what they actually mean for us, and then building the systems and processes to make sure we're compliant. This role sits right at the intersection of regulatory requirements and our day-to-day operations, translating dense legal text into practical steps our teams can follow. When you do this well, we avoid hefty fines, keep our people safe, and maintain a solid reputation; get it wrong, and we're looking at serious trouble, from incidents to legal action. The tricky part is often getting everyone on board with changes that might feel like extra work, even when they're essential. The reward, though, is seeing your work directly protect our colleagues and the business, knowing you've built something robust that really makes a difference. View
Operations Lead Compliance Specialist, Operations The Lead Compliance Specialist, Operations, is here to architect and implement robust compliance processes across our operational sites. You'll be the one translating complex regulations into practical, workable steps for our teams on the ground. Day-to-day, this means you're designing how we manage risk, ensuring we're audit-ready, always, and leading the charge on key compliance projects. You'll work at the intersection of regulatory requirements and operational reality, figuring out how to keep us compliant without grinding productivity to a halt. When this role is done well, our operations run like a well-oiled machine, free from major incidents, regulatory fines, and reputation damage. We'll pass audits with flying colours, and our teams will understand *why* compliance matters, not just *what* they have to do. When it's not, we risk hefty penalties, operational shutdowns, and, frankly, putting our people in harm's way. The challenge is balancing strict adherence to rules with the need for efficient operations, often having to say 'no' in a way that still gets buy-in. The reward is seeing your systems prevent real problems and knowing you're genuinely protecting the business and its people. View
Compliance Quality Health Safety Lead Compliance, Quality & Health & Safety Auditor The Lead CQHS Auditor is responsible for designing and managing our internal audit programme, ensuring we're consistently meeting our compliance, quality, and safety standards. Day-to-day, you'll be translating complex regulations into practical audit plans, overseeing a small team of auditors, and acting as the main point of contact for external auditors. You'll sit at the intersection of regulatory requirements and operational reality, making sure our processes aren't just written down, but actually followed and effective. When you do this job well, we avoid costly fines, prevent serious safety incidents, and maintain our reputation for quality. Get it wrong, and we could face regulatory action, significant financial penalties, and a damaged brand. The tricky part is balancing strict compliance with the practicalities of a busy operation, all while dealing with ever-changing regulations. The reward? Knowing you're directly contributing to a safer, higher-quality, and more compliant workplace for everyone. View
Compliance Quality Health Safety Lead Compliance, Quality, Health & Safety Specialist The Lead Compliance, Quality, Health & Safety Specialist designs and runs key programmes that keep our business safe, compliant, and operating to high standards. You'll be the go-to person for complex issues, making sure our plans actually work when the rubber hits the road, often leading small project teams to get things done. This role sits right at the heart of our operations, bridging the gap between regulatory requirements and how we actually make our products or deliver our services. You'll take those dense legal texts and ISO standards, then turn them into clear, actionable steps for everyone from the shop floor to senior management. You're essentially building the guardrails that protect our people, our products, and our reputation. When you do this well, we avoid serious incidents, regulatory fines, and product recalls. Our employees feel safer, our customers trust our quality, and our business runs smoothly. Get it wrong, and we're looking at potential legal action, damaged brand trust, and even operational shutdowns. The challenge, frankly, is often getting everyone on board with changes that might feel inconvenient in the short term. The reward, though, is seeing tangible improvements in safety, quality, and compliance across the organisation, knowing you've made a real difference. View
Compliance Quality Health Safety Lead Construction Safety Specialist The Lead Construction Safety Specialist is responsible for owning and directing the entire safety operation on a large, complex construction project. This means you're not just checking boxes; you're actively shaping the on-site safety culture and making critical decisions that directly impact the well-being of hundreds of workers, which, let's be honest, affects our reputation and bottom line too. You'll sit right at the heart of the project team, working closely with the Project Director and Construction Managers, translating company safety policy into practical, site-specific plans that actually work. If you do this job well, we'll see fewer incidents, happier crews, and a project that runs smoothly without costly delays from safety issues or regulatory fines. If it's not done well, frankly, people get hurt, projects get shut down, and our company faces serious legal and financial consequences. The challenge? You're often the voice of caution in an environment that's always pushing for speed. The reward? Knowing you've kept hundreds of people safe and built something incredible without incident. View
Customer Service Lead Contact Centre Supervisor The Lead Contact Centre Supervisor is here to keep a critical part of our customer service machine running smoothly, especially when things get complicated. You'll be the one who steps in to manage major incidents, figure out why a specific channel's performance is dipping, or even lead a small team of other supervisors. Honestly, you're the operational glue that holds things together when the pressure's on, making sure our agents (and their teams) have what they need to deliver great service, even in tough situations. This role sits right at the intersection of day-to-day team performance and broader operational strategy. You'll take the big-picture goals from the Contact Centre Manager and translate them into actionable plans for your team or specific area. When you get this right, our customers get quicker, more consistent help, and our agents feel supported and less stressed. If it goes wrong, we're looking at unhappy customers, burnt-out agents, and missed service targets – which nobody wants. The challenge? You're dealing with constant change, unexpected problems, and the need to balance agent wellbeing with demanding service level agreements. The reward, though, is seeing your team thrive, solving complex operational puzzles, and knowing you're making a real difference to both our customers and our colleagues. View
Operations Lead Continuous Improvement Consultant (Master Black Belt) As our Lead Continuous Improvement Consultant, you'll be the driving force behind significant operational transformations. Day-to-day, that means you'll be designing our Lean Six Sigma programmes, leading the most complex projects, and mentoring a team of Green Belts and Black Belts. You'll sit at the intersection of strategic planning and frontline execution, translating big-picture business goals into actionable improvement initiatives that genuinely move the needle for our customers and our bottom line. When you do this well, we'll see tangible improvements: faster cycle times, fewer errors, and a healthier P&L. When it's not done well, we risk wasting resources on the wrong problems, losing credibility with the business, and ultimately failing to deliver for our customers. The challenge? You'll often be battling ingrained habits and siloed thinking, needing to influence without direct authority over most of the people you're trying to help. The reward, though, is seeing your strategic designs and coaching lead to real, measurable improvements and a more efficient, effective Operations team. View
Operations Lead Continuous Improvement Manager The Lead Continuous Improvement Manager is here to tackle the big, messy operational problems that no one else has quite figured out. You'll lead a small team, guiding them through complex improvement projects that span across different parts of our Operations, from the warehouse floor to our customer service centre. You're not just fixing things; you're building a culture where everyone thinks about how to do things better. This role sits right at the heart of our operational efficiency. You'll translate high-level business goals into concrete process changes, making sure our day-to-day work actually supports our strategic aims. When you do this well, we see real, tangible improvements: quicker deliveries, happier customers, and less wasted effort. Get it wrong, and we're stuck in the same old inefficient loops, costing us money and frustrating our teams. The real challenge here is getting everyone on board, from the frontline staff to senior leadership, and keeping them engaged when things get tough. The reward? Seeing your work directly improve how thousands of people do their jobs and how our customers experience our service—that's pretty powerful. View
Compliance Quality Health Safety Lead CQHS Generalist As a Lead CQHS Generalist, you're here to design, implement, and run our core compliance, quality, and health & safety programmes across our operations. Day-to-day, that means you'll be the primary expert for a site or a specific business unit, making sure we're not just meeting the rules but actually embedding best practices. You'll work at the intersection of operational teams and senior leadership, translating complex regulations into practical, workable solutions that stick. When you do this well, we see fewer incidents, smoother audits, and a genuinely safer, higher-quality working environment. Get it wrong, and we're looking at regulatory fines, reputational damage, or, worst of all, serious harm to our people. The tricky part is often getting everyone on the same page, balancing strict compliance with operational realities. The reward, though, is knowing you've built something tangible that protects our colleagues and our business, and seeing your team grow under your guidance. View
Compliance Quality Health Safety Lead CQHS Specialist The Lead CQHS Specialist defines and refines our quality monitoring systems, which directly impacts our regulatory standing and operational efficiency. You'll work at the intersection of our operational teams and senior leadership, translating complex compliance requirements into practical, auditable processes that our teams can actually follow. When this role is done well, we avoid major non-conformances, reduce our Cost of Poor Quality, and keep our people safe. When it's not, we risk fines, reputational damage, and potentially serious incidents. The challenge is getting everyone on board with new ways of working, especially when they're busy. The reward is seeing your designs actually make a difference, making our operations smoother and safer for everyone. View
Customer Service Lead Customer Service Quality Manager The Lead Customer Service Quality Manager is here to make sure our customer interactions aren't just good, but consistently excellent. You'll own the whole quality framework, from the scorecards we use to the way we coach our agents, making sure it all ties back to what our customers actually care about. Honestly, you're the architect of our service standards. This role sits right at the heart of our Customer Service department, working closely with our frontline teams and leadership. You'll take raw interaction data – calls, chats, emails – and turn it into actionable insights that help us improve. When you do this well, our customers feel heard, our agents feel supported, and our service gets genuinely better, which ultimately helps us keep customers for longer. Truth is, the tricky part is getting everyone on the same page about what 'quality' really means, especially when opinions can be subjective. You'll face debates, pushback, and the constant challenge of making sure our standards are both fair and effective. But the reward? Seeing your frameworks directly improve customer satisfaction and knowing you've built a robust system that genuinely makes a difference to thousands of customer interactions every day. View
Technical roles Lead Data Analyst The Lead Data Analyst is here to design, build, and maintain the analytical solutions that power our most critical business decisions. You'll move beyond ad-hoc requests, focusing on creating robust, scalable data products and frameworks that the wider team and business can use. You'll work at the intersection of our Engineering, Product, and commercial teams, translating complex business problems into elegant data solutions that everyone can understand and trust. When this role is done well, our teams make faster, smarter decisions, our data infrastructure is reliable, and our junior analysts grow significantly. When it's not, we risk making poor strategic choices, wasting engineering effort, and analysts get bogged down in messy, inconsistent data. The challenge is balancing technical excellence with practical business needs, often in ambiguous situations. The reward? Seeing your architectural designs directly impact revenue or efficiency, and watching your mentees develop into strong analysts themselves. View
Technical roles Lead Data Analyst / Data Scientist The Lead Data Analyst / Data Scientist is here to architect robust data solutions and guide a small team through complex analytical challenges. You'll define the 'how' behind our data projects, making sure we're building things correctly and scalably from the ground up. This directly impacts the quality and reliability of every data-driven decision we make, from product features to marketing spend. You'll sit at the intersection of our Data Science team and the wider business, translating tricky business questions into clear, actionable data strategies that our junior team members can then execute. When you do this well, our data products are trustworthy, efficient, and genuinely move the business forward. Get it wrong, and we're building on shaky ground, leading to incorrect decisions and wasted effort across the organisation. The real challenge here is navigating ambiguous problems with no clear answers, often having to make strategic trade-offs between speed and perfection. But the reward? Seeing your data designs come to life, knowing you've built something reliable, and watching your team members grow under your guidance – that's pretty satisfying, honestly. View
Technical roles Lead Data Analyst Assistant The Lead Data Analyst Assistant is here to design and build the core data models and analytical frameworks that support a specific business area—say, our Marketing or Product teams. You'll be the one who figures out how to turn messy raw data into something reliable and useful, which directly helps our managers and VPs make smarter, data-backed decisions. You'll work at the intersection of our data engineering team, business stakeholders, and the junior analysts who'll use your models. You're translating vague business needs into solid, scalable data solutions. When this role is done well, our teams get accurate, timely insights that genuinely move the business forward, helping us spot opportunities or head off problems. If it's not, we're making decisions in the dark, wasting time, and potentially missing out on millions. The challenge, honestly, is balancing what stakeholders *think* they need with what the data *actually* supports, all while building something robust enough to last. The reward? Seeing your data models become the 'source of truth' that everyone trusts and relies on. View
Internal Consulting Lead Data Consultant The Lead Data Consultant is here to crack the really tough nuts – the business problems that don't have an obvious data solution. You'll lead complex data consulting engagements from start to finish, which means you're not just executing, you're defining the 'what' and the 'how'. This role sits right at the intersection of our business units and our data capabilities, acting as the architect and lead for solutions that genuinely change how we operate. When you do this job well, you'll see your data-driven recommendations translate into tangible business improvements, whether that's saving millions in costs or unlocking new revenue streams. You'll be shaping strategy, not just supporting it. If you don't get it right, or if you fail to influence the right people, our business units will continue making decisions based on gut feel, and we'll miss out on significant opportunities. The challenge? It's often messy, politically charged, and the data is rarely clean. The reward? Seeing your strategic insights make a real, measurable difference to the company's bottom line. View
Internal Consulting Lead Data Consulting Director The Lead Data Consulting Director is responsible for taking our biggest, hairiest business problems—the ones that keep the C-suite up at night—and turning them into clear, actionable data programmes. You'll lead a small team of consultants, guiding them from initial problem definition right through to delivering real, measurable business value. This role sits right at the intersection of business strategy and technical execution, often bridging the gap between what our business units *think* they need and what data can *actually* deliver. When you do this job well, you'll see significant improvements in how we operate, saving us millions or unlocking new revenue streams. If you don't, projects can stall, teams get frustrated, and we miss out on crucial opportunities. The tricky part is navigating the politics and ambiguity that come with these big, cross-functional challenges. The reward, honestly, is seeing your team's work directly shape the company's future and knowing you've made a tangible difference. View
Internal Consulting Lead Data Consulting Specialist The Lead Data Consulting Specialist is responsible for architecting and leading complex, cross-functional data projects that tackle our most pressing business challenges. You'll be the one defining the analytical approach, guiding your team, and making sure the insights we uncover actually get used to make better decisions. This role sits right at the intersection of business strategy and deep data analysis, acting as the bridge between what our leaders want to achieve and what the data tells us is possible (or necessary). When you do this well, we're making smarter, faster choices, saving millions, or finding new revenue streams. If it's not done effectively, we risk making expensive mistakes, wasting resources, or simply missing big opportunities because we're flying blind. The tricky part is navigating the ambiguity and the inevitable political currents that come with high-stakes projects. The reward, though, is seeing your work directly influence the company's direction and knowing you've built a stronger, more data-savvy organisation. View
Technical roles Lead Data Governance Manager The Lead Data Governance Manager designs and implements the core data governance processes and technical controls across our technical landscape. You'll be the architect behind how we actually manage data quality, metadata, and compliance, translating high-level policies into practical, repeatable actions for engineering and analytics teams. This role sits right at the intersection of data strategy and technical execution, ensuring our data is trustworthy and compliant. If you do this well, our data users will actually trust the numbers, and we'll sail through audits. Mess it up, and we're looking at regulatory fines, bad business decisions, and a lot of wasted effort. The tricky part is getting everyone to agree on the 'right' way to do things when they've always done it 'their' way. The reward? Seeing a genuinely well-governed data ecosystem take shape, making everyone's job easier and more reliable. View
Internal Consulting Lead Data Insights Consultant The Lead Data Insights Consultant is responsible for designing, leading, and delivering the analytical components of large, strategic internal consulting projects. You'll be the primary data expert on these engagements, translating ambiguous business questions into structured analytical plans and then overseeing their execution to deliver clear, data-backed recommendations. This role sits at the intersection of business strategy, data science, and project leadership, acting as a critical bridge between raw data and executive decision-making. When this role is done well, your insights directly shape significant business initiatives, leading to measurable improvements in efficiency, revenue, or customer experience. You'll see your recommendations turn into real-world changes, which is incredibly rewarding. When it's not, projects can drift, recommendations might lack credibility, and the business could make suboptimal decisions based on gut feel rather than evidence. The challenge is navigating complex organisational politics, managing demanding stakeholders, and consistently delivering high-quality, actionable insights under pressure. The reward is the direct impact you'll have on the company's direction and the satisfaction of solving truly thorny problems. View
Compliance Quality Health Safety Lead Data Protection Compliance Officer The Lead Data Protection Compliance Officer is here to architect and refine our data privacy controls, ensuring our business can innovate without falling foul of the ICO or other regulators. You'll spend your days translating complex legal jargon into practical, actionable steps for our teams, making sure everyone understands what they need to do. This role sits right at the intersection of legal, IT, and business operations, acting as a crucial bridge between what the law says and how we actually get things done. When you do this job well, we avoid hefty fines, maintain customer trust, and frankly, sleep better at night. If you get it wrong, well, the headlines won't be pretty, and neither will the financial penalties. The tricky part is balancing strict compliance with commercial realities, often with tight deadlines and conflicting priorities. The reward? Seeing your frameworks actually protect the business, and knowing you've built something robust and defensible. View
Compliance Quality Health Safety Lead Data Protection Specialist The Lead Data Protection Specialist defines and refines our data protection processes, making sure we're not just ticking boxes, but actually protecting personal data effectively. You'll be the go-to person for complex privacy questions, translating legal requirements into practical, repeatable steps for the team. This role sits at the heart of our compliance efforts, bridging the gap between high-level policy and everyday operations. You'll work closely with various business units, helping them understand and implement privacy by design principles. When you do this well, our organisation avoids hefty fines, maintains customer trust, and can innovate safely with data. If it's not done well, we risk significant regulatory penalties, reputational damage, and a loss of confidence from our customers. The challenge here is balancing strict legal requirements with the commercial realities of a fast-moving business. The reward, honestly, is knowing you're building a robust defence against privacy risks and helping the business grow responsibly. View
Technical roles Lead Data Visualisation Engineer The Lead Data Visualisation Engineer is responsible for architecting and overseeing the development of our core business intelligence solutions. Frankly, you're the one making sure our dashboards don't just look good, but actually work, scale, and deliver real insights. You'll sit squarely between the data engineering team, who build the pipelines, and the business users, who need to make sense of it all, translating complex data into clear, actionable visualisations that drive decisions across the organisation. When this role is done well, our business leaders get answers quickly, trusting the data implicitly. They'll make better, faster decisions, and our analysts will spend less time firefighting and more time innovating. When it's not, dashboards break, load slowly, or worse, show incorrect numbers, eroding trust and leading to poor business outcomes. The challenge is balancing technical perfection with business pragmatism and stakeholder demands. The reward? Seeing your architectural decisions enable hundreds of people to get answers from data every single day, genuinely shaping how the company operates. View
Technical roles Lead Data Visualisation Specialist The Lead Data Visualisation Specialist is here to design and build the core dashboards and reports that an entire business unit uses to run its operations. You'll be the brains behind how we turn raw numbers into clear, actionable insights for our Sales, Marketing, or Operations teams, for example. Frankly, you're the one who makes sure our data isn't just sitting there, but is actually telling a story that helps us hit our targets. Day-to-day, you'll be working at the intersection of complex data engineering and demanding business needs. You'll translate those vague 'I need to see everything' requests from senior leaders into concrete, performant visualisation solutions. When this role is done well, our business units have a crystal-clear picture of what's working and what isn't, leading to faster, smarter decisions and, ultimately, better results. When it's not, well, people start making decisions based on gut feelings or outdated spreadsheets, which, let's be real, costs money. The challenge? Getting multiple senior stakeholders to agree on what 'good' looks like for a dashboard, then building something robust enough to handle messy data and constantly changing questions. The reward, though, is seeing your work directly influence strategic direction and knowing you've built something that truly empowers hundreds of colleagues. View
Legal Lead Debt Recovery Specialist The Lead Debt Recovery Specialist is there to make sure our legal debt recovery processes run like a well-oiled machine, and that our team knows exactly what they're doing. You'll be spending your days designing workflows, training the team, and stepping in as the first port of call for any tricky questions. This role directly impacts our overall recovery rates and, frankly, keeps us out of trouble with regulators. You're the bridge between the high-level strategy from the managers and the day-to-day grind of the specialists. View
Business Transformation Change Lead Digital Change Manager The Lead Digital Change Manager is responsible for designing and delivering the people-side of major digital transformation programmes. This means you'll be figuring out how to get thousands of colleagues, sometimes across different countries, to adopt new systems, processes, and ways of working. You'll sit right at the heart of our biggest strategic initiatives, translating complex project plans into practical, human-centred adoption strategies. When you do this well, our projects don't just 'go live,' they 'go use,' delivering real value and making everyone's lives easier (eventually). Get it wrong, and we're left with shiny new tech gathering dust, frustrated staff, and wasted investment. The tricky part is that you're often trying to herd cats—getting everyone from the CEO to the frontline staff on board with something that will disrupt their day-to-day. The reward, though, is seeing a huge organisation genuinely shift and improve because of your work. View
Marketing Lead Digital Marketing Executive The Lead Digital Marketing Executive is here to design and build our big digital marketing programmes, like how we generate demand or nurture leads. You'll be the one who figures out the 'how' for our overall digital strategy, making sure we're not just doing things, but doing the *right* things. You'll sit right between the strategic vision of the Digital Marketing Manager and the day-to-day execution of the Digital Marketing Executives, translating big ideas into actionable plans that actually get results. Frankly, you're the linchpin. View
Marketing Lead Digital Marketing Strategist The Lead Digital Marketing Strategist is here to design and oversee our digital strategy for a specific product line or business unit, making sure we're actually hitting our commercial goals. You'll be the one who connects the dots between what the business needs and how digital marketing can deliver it. Day-to-day, this means you'll be setting the direction for campaigns, figuring out which channels to use, and making sure everyone's pulling in the same direction. When you get this right, we see a real bump in qualified leads, better brand visibility, and ultimately, more revenue. Get it wrong, and we're just throwing money at ads that don't convert, or worse, missing out on huge market opportunities. The tricky part is balancing ambitious targets with the reality of budgets and team capacity. But honestly, the reward comes from seeing your strategies move the needle, watching a campaign you designed bring in real customers, and knowing you've built something impactful. View
Operations Lead EHS Advisor The Lead EHS Advisor is responsible for shaping and running the entire Environmental, Health, and Safety programme for a significant operational facility, or perhaps a cluster of smaller ones. You'll lead a small team, making sure we're not just compliant with the law, but actually building a culture where safety is everyone's priority. This role sits right at the heart of our operations, working closely with Plant Managers and frontline teams to embed EHS into everything we do, not just as an afterthought. You're the one who translates corporate EHS strategy into practical, on-the-ground actions that keep our people and our planet safe. When this role is done well, our incident rates drop, our environmental footprint shrinks, and our employees feel genuinely looked after. When it's not, we're looking at injuries, regulatory fines, and a damaged reputation – frankly, it's a big deal. The challenge is balancing operational demands with non-negotiable safety standards, often having to make tough calls that might slow things down. The reward, though, is seeing tangible improvements in safety, knowing you've directly contributed to people's well-being, and building a genuinely robust EHS system. View
Operations Lead EHS Specialist The Lead EHS Specialist is responsible for designing, implementing, and managing critical EHS programmes across our operational site. You'll be the one making sure our production lines run safely, our environmental footprint is managed, and our people go home in one piece every day. This isn't just about ticking boxes; it's about embedding safety into the very fabric of how we do things here. You'll work at the intersection of production targets and regulatory requirements, translating complex safety standards into practical, shop-floor actions that our teams can actually follow. When you do this job well, you'll see a real drop in incidents, a more engaged workforce that genuinely cares about safety, and a smoother operation overall because fewer things go wrong. If it's not done well, frankly, people get hurt, we face hefty fines, and our reputation takes a hammering. The challenge? Getting everyone on board, from the newest hire to the most seasoned plant manager, especially when production pressures are high. The reward, though, is knowing you've made a tangible difference to people's lives and the business's sustainability. View
Operations Lead EHS Specialist / Safety Supervisor The Lead EHS Specialist / Safety Supervisor is responsible for designing, implementing, and overseeing key safety programmes across our operational sites. You'll lead a small team of Safety Coordinators, making sure our day-to-day operations are not just efficient, but fundamentally safe. This role directly impacts our ability to keep our colleagues safe, avoid costly incidents, and maintain our reputation within the industry. You'll work at the intersection of operational efficiency and regulatory compliance, translating complex safety standards into practical, workable procedures that our frontline teams can actually follow. View
Operations Lead Emergency Operations Manager The Lead Emergency Operations Manager defines and runs our preparedness programmes, making sure we're not just reacting to incidents but proactively planning for them. You'll be the person who translates potential threats into concrete plans and exercises, ensuring our teams know exactly what to do when the unthinkable happens. This role sits right at the heart of our operational resilience, bridging the gap between high-level risk assessments and on-the-ground readiness. When you do this job well, our business can weather any storm, minimising disruption and protecting our people and assets. If it's not done right, a minor incident can quickly escalate into a major crisis, costing us millions and damaging our reputation. The tricky part is getting people to care about preparedness when everything's calm, but the reward is seeing your plans work flawlessly when it really matters, knowing you’ve kept the lights on. View
Legal Lead Employment Counsel The Lead Employment Counsel designs and implements enterprise-wide employment law compliance programmes, which directly impacts our ability to operate smoothly and avoid costly litigation. You'll sit right at the intersection of our business operations, HR strategy, and legal risk, translating complex regulations into actionable plans that our business leaders can actually use. When this role is done well, we see a significant drop in legal claims, better employee relations, and a workforce that feels fairly treated. When it's not, we're looking at potentially huge fines, damaged reputation, and a lot of time spent in court. The challenge is balancing the commercial needs of a fast-moving business with the often-rigid demands of employment law. The reward? Seeing your proactive work genuinely protect the company and its people, shaping a fairer, more compliant workplace. View