UK

United Kingdom · Sustainability · Principal/Manager (12-16 years)

International CSR Director

Here is the whole job, in plain words. What it is, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

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  • Experience bandPrincipal/Manager (12-16 years)
  • Direct reports3-5 reports
  • Reports toDirector, International CSR
  • UK framework levelUsually someone running a function, or a director

Also advertised as Senior Manager, Global CSR Programmes · Head of Corporate Responsibility · Principal CSR Lead · Sustainability Strategy Manager

Built on 43,079 real UK job descriptions we analysed · grounded in qualifications employers recognise

Two short quizzes about you

1From this job to a course

The qualifications matched to this job

IAO Level 5 Diploma in Leadership and Management Innovate Awarding · Level 5 · covers 1 of 8 standards
OCNLR Level 4 Certificate in Business Administration OCN London · Level 4 · covers 1 of 8 standards
GQA Level 7 NVQ Diploma in Construction Senior Management GQA Qualifications Limited · Level 7 · covers 1 of 8 standards
Highfield Level 7 NVQ in Construction Senior Management (RQF) Highfield Qualifications · Level 7 · covers 1 of 8 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Corporate Social Responsibility as a Key Strategic Issue NOCN Level 7 Extended Diploma in Strategic Leadership of Performance and Productivity
Implementing a Corporate Social Responsibility strategy IAO Level 5 Diploma in Leadership and Management
Corporate Social Responsibility OCNLR Level 4 Certificate in Business Administration
Assess and evaluate the sustainability and environmental impact of developments in construction management GQA Level 7 NVQ Diploma in Construction Senior Management
Sustainability and environmental impact of developments in construction management Highfield Level 7 NVQ in Construction Senior Management (RQF)

The future skills this job leans on

AI Fluency working with AI as a thinking partner
Data Fluency turning numbers into a decision
AI Governance Fluency using AI responsibly
Automation Fluency building AI into how work runs
Sustainability Fluency building care for people and planet into the work
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Your Plan Illustration

Built for International CSR Director

5 units that map to this job, from the qualifications that cover it.

  1. Corporate Social Responsibility as a Key Strategic Issue NOCN · covers 1 of 8 standards Level 7
  2. Implementing a Corporate Social Responsibility strategy Innovate Awarding · covers 1 of 8 standards Level 5
  3. Corporate Social Responsibility OCN London · covers 1 of 8 standards Level 4
  4. Assess and evaluate the sustainability and environmental impact of developments in construction management GQA Qualifications Limited · covers 1 of 8 standards Level 7
  5. Sustainability and environmental impact of developments in construction management Highfield Qualifications · covers 1 of 8 standards Level 7
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as an International CSR Director?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skill this role is being asked for

  • AI for ESG Data & Reporting Automation
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your International CSR Director plan as you set up, starting with a Future Fluency module on using AI in your job. No card.

Your first Future Fluency module is free. After that, your AI tutor is £70 a month.

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3What this role really is

This job means leading international CSR programmes and making sure they deliver real results across regions.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

ESG Reporting Platforms (Workiva, OneTrust ESG, Diligent ESG) Strategic

You'll be leading the selection and procurement of these platforms, designing the enterprise-wide data architecture, and ensuring seamless integration with our ERP/HRIS systems. This means you understand the strategic capabilities and limitations of these tools.

Philanthropy Platforms (Benevity, YourCause, Bright Funds) Strategic

You'll be negotiating enterprise contracts, setting the global philanthropy strategy, and using platform data to report on community investment ROI to the executive committee and board. You'll define how we use these tools for maximum impact.

Data & Analytics (Excel [Power Query, PivotTables], Power BI / Tableau) Strategic

You'll be defining the key metrics and data visualisation strategy for the entire CSR function, ensuring your team builds impactful dashboards. You'll present these dashboards to executive leadership to drive critical decisions, so you need to understand the data deeply.

Project Management (Asana, Monday.com, Jira) Strategic

You'll oversee the entire portfolio of global CSR projects, making sure they align with our corporate strategy. This means standardising PM methodology across your team and regional leads, and ensuring timely delivery of complex initiatives.

Media & Stakeholder Monitoring (Meltwater, Cision, RepTrak) Strategic

You'll use platform insights to identify emerging reputational risks, shape our corporate narrative on ESG topics, and brief the communications team on proactive messaging. You'll define what we monitor and why, and how we respond.

Board Reporting Platforms (Diligent Boards, Nasdaq Boardvantage) Expert

You'll be uploading and structuring CSR committee materials, managing board-level communication, and ensuring all materials are concise, impactful, and clear for a board audience. This is about presenting complex information at the highest level.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
Programme Strategy & Design Proposes initial ideas for specific tasks; all design decisions are made by senior staff. Proposes programme improvements and new initiatives for a specific workstream; manager reviews and approves. Designs and leads the development of new programmes within a specific area; consults Director on strategic alignment.
Budget Allocation & Spend Processes invoices and tracks spend against allocated budget; no spending authority. Manages budget for a specific project up to £5K; escalates anything over. Approves project spend up to £50K; makes recommendations for larger programme budgets.
Team Management & Hiring No direct reports; provides informal support to peers. No direct reports; informally mentors new joiners. Mentors 0-2 junior staff; provides input on performance reviews.
External Representation Responds to basic data requests under supervision. Drafts responses to routine external queries; manager reviews. Presents programme updates to specific external partners; represents the company at certain industry working groups.

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

ESG Rating Improvement
Improvement in key ESG ratings from external agencies.
Target · Increase our MSCI ESG rating from A to AA within 3 years, or improve Sustainalytics score by 5 points annually.

After implementing new data collection processes for Scope 3 emissions, our CDP score improved from B to A- in 2024, contributing to the overall MSCI rating.

Programme Impact Metrics
Achieving specific targets for global CSR programmes (e.g., emissions reduction, volunteer hours, community investment ROI).
Target · Achieve 80% of annual programme KPIs across all regions, including a 10% reduction in Scope 1 & 2 emissions year-on-year.

Our global employee volunteering programme hit 110% of its target, delivering 15,000 hours of community support, and our water reduction project in Asia saved £150K annually.

Reporting Accuracy & Timeliness
Timely and accurate submission of all external sustainability reports and disclosures.
Target · 100% on-time submission of annual sustainability report, GRI/SASB disclosures, and CDP response, with zero material restatements post-audit.

The 2024 Sustainability Report was published two weeks ahead of schedule, passing external assurance with no significant findings.

Budget Adherence
Managing the global CSR programme budget effectively.
Target · Keep global programme spend within 5% of the approved annual budget.

Despite a new initiative launch, the Q2 budget was managed to 2% under spend, reallocating funds to higher impact projects.

Stakeholder Engagement Effectiveness
How well you engage with internal and external stakeholders, building trust and consensus.
  • You're regularly invited to strategic planning sessions by other departments. External partners proactively seek your input. You can point to specific instances where you've successfully mediated disagreements between departments on CSR issues. Feedback from regional leads indicates strong support and understanding of global initiatives.
Team Leadership & Development
Your ability to lead, mentor, and develop your direct reports and influence regional teams.
  • Your direct reports consistently meet their objectives and show clear professional growth. You're seen as a go-to person for advice and problem-solving. Feedback from team surveys highlights your supportive and clear leadership style. You've successfully onboarded and integrated new team members, getting them up to speed quickly.
Strategic Programme Development
The quality and strategic alignment of new CSR programmes you propose and oversee.
  • New programmes you champion are clearly linked to our business strategy and material issues. They gain quick buy-in from senior leadership and have well-defined 'Theory of Change' models. You can articulate the long-term value and potential ROI of initiatives, even those with non-financial returns.
Risk Mitigation & Issue Management
How effectively you identify and address emerging ESG risks and manage reputational issues.
  • You proactively flag potential 'greenwashing' risks in marketing campaigns before they go live. You've successfully navigated a tricky media query about our supply chain practices. Your team provides early warnings on regulatory changes, allowing us to adapt before deadlines. You can show examples where your interventions prevented a minor issue from becoming a major crisis.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Making a Tangible Difference

You get a real buzz from seeing a programme you've designed actually reduce emissions, improve working conditions, or support a local community. You're driven by the 'why' behind the work, not just the 'what'.

You're excited when the annual report shows a measurable reduction in water usage across our facilities, knowing your team's efforts directly contributed to it.

Solving Complex, Multi-faceted Challenges

You thrive on untangling tricky problems that involve multiple stakeholders, unclear data, and long-term horizons. The messier the problem, the more engaged you become in finding a pragmatic solution.

You enjoy the process of figuring out how to implement human rights due diligence across a complex global supply chain, which involves legal, procurement, and local operations teams.

Building and Leading High-Impact Teams

You enjoy developing your direct reports, seeing them grow, and empowering them to take ownership. You get satisfaction from orchestrating a diverse team to achieve a common, ambitious goal.

You feel proud when a junior specialist you've mentored successfully presents a complex data analysis to senior leadership, knowing you helped them get there.

What frustrates people
  • The Data Chase: Spending 40% of your time just trying to get accurate, consistent ESG data from disparate sources.
  • Budget Battles: Constantly fighting for resources against departments with clearer, short-term financial returns.
  • Performative Leadership: Dealing with executives who prioritise public image over genuine, costly operational change.
  • The 'Perfect is the Enemy of Good': Being criticised for incremental progress, leading to 'greenhushing' (under-reporting achievements).
  • Rate & Rank Whiplash: Managing conflicting demands and methodologies from different ESG ratings agencies.
  • The Translation Burden: Being the bridge between activist language and corporate speak, which can be mentally draining.
What this role does not give you
  • A quiet, predictable work environment with clear-cut problems and easy solutions.
  • Direct control over all the operational levers needed to implement CSR initiatives.
  • Instant gratification or quick wins on every project; many initiatives are long-term.
  • A role where you can avoid internal politics or the need for constant persuasion.

8Who you work with

You'll directly influence our company's global ESG performance and reputation. Your work ensures we meet our public commitments, manage risks, and maintain our 'licence to operate' in various markets. Get it right, and you bolster our brand, attract talent, and potentially even improve our access to capital. Get it wrong, and we face reputational damage and increased scrutiny.

Inside the business
  • Regional CSR Leads
  • Head of Communications & Marketing
  • Legal & Compliance Team
  • Finance Business Partners
  • HR Leadership
  • Operations Directors (especially in supply chain)
Outside the business
  • ESG Ratings Agencies (MSCI, Sustainalytics, CDP)
  • Key NGO Partners
  • External Auditors
  • Industry Associations
  • Local Community Leaders

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • A proven track record of managing complex global CSR or sustainability programmes, ideally for a multinational organisation.
  • Demonstrable experience in leading and developing a small team of sustainability professionals.
  • Extensive experience with major sustainability reporting frameworks (GRI, SASB, TCFD) and a solid understanding of ESG ratings methodologies.
  • Strong project management skills, with experience overseeing multi-stakeholder projects from conception to completion.
  • A deep understanding of global socio-environmental issues and their impact on business.
  • Experience presenting complex information to senior leadership and external stakeholders.

10What to practise next

Where the job is going, and what to do about it starting this week.

Advanced Carbon Accounting & Decarbonisation Pathways

With increasing regulatory pressure and investor demands for net-zero targets, simply reporting Scope 1, 2, and 3 isn't enough. You'll need to understand the science behind decarbonisation, evaluate different abatement technologies, and build credible, actionable transition plans.

Science-Based Targets (SBTi) validation process an · Marginal abatement cost curves for different emiss · Carbon capture and storage (CCS) technologies and · Insetting vs. offsetting strategies and their cred · Financial modelling of decarbonisation investments

  • This quarter: Complete a certified course on advanced carbon accounting or science-based targets.
  • Next 6 months: Work with our operations and finance teams to identify 2-3 potential decarbonisation projects and model their costs and benefits.
  • Within 12 months: Lead the development of a draft long-term decarbonisation roadmap for a specific business unit.
  • Ongoing: Follow leading industry reports and academic research on climate science and abatement technologies.

Quick win: Review our current Scope 3 calculation methodology for accuracy and completeness. Identify one area where we could improve data quality for a more robust baseline.

Integrated Reporting & Value Creation

The trend is moving towards integrated reporting (e.g., <IR> Framework) that connects financial and non-financial performance, demonstrating how sustainability creates long-term value. You'll need to bridge the gap between traditional financial reporting and ESG disclosures.

The six capitals framework (financial, manufacture · Integrated thinking and its application in busines · Connecting ESG performance to financial outcomes ( · Storytelling that links purpose to profit in a cre · Understanding investor expectations for integrated

  • This quarter: Read the latest Integrated Reporting Framework guidance and examples from leading companies.
  • Next 6 months: Collaborate with our Finance team to identify 2-3 key ESG metrics that have a clear financial correlation for our business.
  • Within 12 months: Develop a 'value creation story' for one of our major CSR programmes, quantifying its financial and non-financial benefits.
  • Ongoing: Engage with investor relations to understand how our ESG performance is perceived by the market.

Quick win: Start incorporating more explicit links between our CSR activities and business outcomes in your internal presentations. Challenge the team to think about the financial implications of their programmes.

11Staying current once you are in

What people here do to keep up
  • Regularly attend industry conferences and webinars on emerging ESG trends, regulations, and best practices (e.g., Ethical Corporation, GreenBiz).
  • Participate in relevant industry working groups or associations to stay connected and influence the sector.
  • Undertake continuous learning in areas like climate science, human rights due diligence, and circular economy principles.
  • Engage in leadership development programmes to hone your team management and executive influence skills.
  • Read widely across business, economics, and social sciences to broaden your perspective on sustainability challenges.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

AI for ESG Data & Reporting Automation

Honestly, manual data collection and report drafting are massive time sinks. AI is rapidly changing how we gather, analyse, and disclose ESG information. Those who can effectively use AI tools will be far more efficient and effective, freeing up time for strategic thinking and impact.

  • AI-powered data extraction from unstructured docum
  • Generative AI for drafting narrative sections of s
  • Anomaly detection in ESG data for improved accurac
  • Predictive analytics for anticipating future ESG r
  • Ethical considerations of using AI in sensitive so

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • Sustainability Reporting Frameworks
  • Materiality Assessment
  • Stakeholder Mapping & Engagement
  • Social Return on Investment (SROI)
  • Supply Chain Due Diligence
  • Climate Scenario Analysis

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Senior CSR Specialist / Programme Manager (L3-L4)

    3-5 years

    Skills to master

    • Deep expertise in one or two specific CSR domains (e.g., responsible sourcing, community investment). Strong project management for complex initiatives. Experience mentoring junior staff and managing vendor relationships.

    You're ready to move on when

    • Successfully led a significant, multi-stakeholder CSR project from start to finish.
    • Consistently delivered high-quality contributions to our annual sustainability report.
    • Demonstrated ability to influence cross-functional teams without direct authority.
    • Taken initiative to mentor junior colleagues or new hires.
  2. 2

    Consultant (Sustainability/ESG) in a Big 4 or Specialist Firm

    5-8 years

    Skills to master

    • Client management, strategic advisory, diverse industry exposure to ESG challenges, developing and implementing sustainability strategies for various companies, strong analytical and presentation skills.

    You're ready to move on when

    • Managed multiple client engagements, delivering impactful sustainability strategies.
    • Developed strong relationships with senior client stakeholders.
    • Proven ability to quickly understand new industries and their specific ESG challenges.
    • Built a reputation for delivering high-quality, actionable recommendations.
  3. 3

    Manager in a related corporate function (e.g., Communications, Supply Chain, HR)

    5-10 years

    Skills to master

    • Understanding of business operations, change management within a large organisation, stakeholder engagement, and translating business needs into actionable programmes. A strong understanding of how their function impacts or is impacted by CSR.

    You're ready to move on when

    • Successfully managed a team or significant projects within their function.
    • Demonstrated a keen interest and involvement in their company's sustainability efforts.
    • Proven ability to collaborate effectively with the CSR team on joint initiatives.
    • Developed a holistic view of business operations and their wider impact.

15Where this role leads

The long view: This role can lead to a Chief Sustainability Officer post, or a move into ESG investment as Head of ESG for an investment fund.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how International CSR Director is actually changing.

Where it leads

Roles this leads to

Also named as a next step, with no page in the catalogue yet:

  • Head of ESG Reporting & Investor Relations (L5/L6 equivalent, IC track)

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Corporate Social Responsibility as a Key Strategic Issue, worked against International CSR Director.

Corporate Social Responsibility as a Key Strategic Issue Level 7

Applied to your work in International CSR Director

This unit aims to enable learners to understand the importance of Corporate Social Responsibility (CSR) in improving organisational performance and industry competitiveness, as well as its role in creating sustainability. Learners will be able to assess the impact of CSR initiatives on an organisation's performance and reputation.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

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See Your Progress Grow Illustration
International CSR Director
  • Sustainability Reporting Frameworks
  • Materiality Assessment
  • Stakeholder Mapping & Engagement
  • Social Return on Investment (SROI)
  • Supply Chain Due Diligence
  • Climate Scenario Analysis
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

16The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

International CSR Director is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Director, International CSR (L6)

    3-5 years

    You'd move from managing specific global programmes and a team, to shaping the entire global CSR strategy, managing the departmental budget (typically £2M-£10M+), and presenting directly to the executive committee. This is about broader functional leadership and greater strategic influence.

    • Advanced Climate Strategy Developing and implementing enterprise-wide net-zero pathways and carbon reduction strategies.
    • Investor Relations (ESG focus) Engaging directly with institutional investors on ESG performance and strategy.
    • Public Policy & Advocacy Representing the company in industry bodies and engaging with policymakers on emerging sustainability regulations.

  2. Head of ESG Reporting & Investor Relations (L5/L6 equivalent, IC track)

    3-5 years

    This is a specialist path, moving from broad programme management to deep expertise in how we communicate our ESG performance to the market. You'd own the strategy for all external ESG disclosures and be the primary liaison with investors and ratings agencies, without necessarily managing a large team.

    • Advanced ESG Ratings Management Deep diving into the methodologies of all major ESG ratings agencies and strategically improving scores.
    • Integrated Reporting Expertise Leading the development of integrated financial and sustainability reports.
    • ESG Data Assurance Managing external assurance processes for ESG data and disclosures.
    • Shareholder Engagement Developing and executing strategies for engaging with activist shareholders on ESG topics.
Working with AI on the job

Working with AI

Where AI is starting to help

Let's be honest, a big chunk of your time goes into data wrangling, report drafting, and keeping an eye on a million different things. What if you could get some of that time back? We're embracing AI to make our CSR team more efficient and impactful, letting you focus on strategy and real-world change, not just admin.

We're not talking about replacing human judgment; we're talking about smart tools that take the grunt work out of your day. Imagine cutting down on manual data collection, getting first drafts of reports in minutes, and spotting emerging risks before they become headlines. That's the power of AI in CSR, and we're building an AI Hub to make it happen.

ESG Data Automation & Validation

Use AI-powered connectors to automatically pull energy, water, waste, and HR data from all our disparate sources (utility bills, ERPs, HRIS) into our central ESG platform. It'll flag anomalies, suggest missing information, and even help validate data quality, saving your team countless hours during reporting season. You'll be able to trust your numbers more, faster.

Proactive Risk & Opportunity Sensing

Leverage AI to continuously scan thousands of external sources – news, regulations, NGO reports, social media, academic papers – in real-time. This helps you identify emerging ESG risks specific to our industry or geography, spot competitor best practices, and uncover new opportunities for positive impact long before they hit the mainstream. No more manual daily media sweeps; let the AI do the heavy lifting.

Accelerated Reporting & Disclosure Drafting

Imagine a generative AI assistant, trained on our past reports and all the leading frameworks (GRI, SASB, TCFD, CSRD), generating first drafts of narrative sections for your annual sustainability report. It can tailor content for different audiences (investors vs. employees) and even help summarise complex data points into digestible text. This could cut down peak reporting cycle time significantly, letting you focus on the strategic review and messaging.

Smart Stakeholder Communication Personalisation

Use AI to analyse vast amounts of stakeholder feedback (from surveys, emails, public comments) to quickly segment concerns and identify key themes. Then, use it to draft tailored communication templates that address the specific priorities of different groups – whether it's investors asking about Scope 3 or community leaders concerned about local impact. This means more relevant, impactful communication, faster.

Common questions

Common questions

How do you become an International CSR Director?

Common routes in include Senior CSR Specialist / Programme Manager (L3-L4) (3-5 years), Consultant (Sustainability/ESG) in a Big 4 or Specialist Firm (5-8 years) and Manager in a related corporate function (e.g., Communications, Supply Chain, HR) (5-10 years). Times vary with prior experience.

Where can an International CSR Director progress to?

This role can lead on to Director, International CSR (3-5 years) and Head of ESG Reporting & Investor Relations (3-5 years), depending on the skills you build.

What new skills matter most for an International CSR Director?

Increasingly, AI for ESG Data & Reporting Automation. These are the skills our record of this role lists as growing.

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17Where to go from here

Other roles at Level 6

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

 More jobs in sustainability

Stay in the field you know and move sideways rather than up.
If you leave this industry

The strategic thinking, programme management and ESG knowledge built in this role apply across industries. Non-profits and specialist ESG investment firms often need this kind of experience, and demand for sustainability expertise keeps growing.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my International CSR Director plan, free What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.