How you’d get it
How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Innovate Awarding has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Innovate Awarding awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Innovate Awarding.
01What it is
This Level 5 Diploma in Leadership and Management is an occupational qualification. It allows learners to develop business management skills, covering areas such as business strategy, decision making, networking, and information systems.
These are the units Innovate Awarding registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Innovate Awarding. It does the teaching and the mapping. Innovate Awarding sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
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02The units
What each unit actually teaches you to do
Business environment Real unit · Innovate Awarding
You'll be introduced to the concepts surrounding the business environment and its impact.
What you'll be able to do
- Understand the internal business environment
- Understand the external business environment
- Conduct an internal and external analysis of a business environment
Communicating information Real unit · Innovate Awarding
You'll gain an understanding of the role of communication within organisations, including different models and methods. The unit also covers evaluating communication systems and identifying barriers to effective communication.
What you'll be able to do
- Understand the role of communication within organisations
- Understand models and methods of communication used in a business environment
- Evaluate communication systems and practices within an organisation
Delivering training and development Real unit · Innovate Awarding
This unit covers identifying training and development needs, planning and delivering effective training, and reviewing its impact on individual and organisational performance.
What you'll be able to do
- Determine the training and development needs of individuals within own organisation, considering skills gaps and performance objectives
- Plan the delivery of training and development activities, including learning objectives, content, and resources
- Deliver effective training and development sessions, using appropriate methods and techniques
- Review the impact of training and development on individual and organisational performance, using relevant metrics
Developing a customer service strategy Real unit · Innovate Awarding
You'll gain knowledge of customer service management principles and models, plan and manage customer service operations aligned with organisational objectives, and measure performance to ensure service quality.
What you'll be able to do
- Understand the management of customer service operations
- Plan customer service operations
- Manage customer service operations
- Measure customer service performance
Developing a quality strategy Real unit · Innovate Awarding
This unit covers understanding an organisation's vision and strategic direction to develop a quality strategy. You'll explore current quality management practices and gain skills to secure support for quality initiatives.
What you'll be able to do
- Understand an organisation’s vision and strategic direction in order to inform the development of a quality strategy
- Understand the latest developments and best practices in managing quality within an organisation
- Develop a comprehensive quality strategy aligned with the organisation's vision and strategic direction
- Gain support from key stakeholders for the implementation of the quality strategic plan
Developing business strategy Real unit · Innovate Awarding
This unit focuses on understanding and developing business strategies relevant to organisational objectives.
What you'll be able to do
- Understand the principles of business strategy
- Use a strategic planning approach to inform business strategy
- Implement strategic business decisions
Effective decision making Real unit · Innovate Awarding
This unit focuses on understanding how to make effective decisions in a business context.
What you'll be able to do
- Understand decision-making as a concept and as a process
- Use financial and non-financial information to inform decision making
- Adopt a logical and systematic approach to decision making
Effective networking Real unit · Innovate Awarding
You'll gain knowledge of professional networking concepts and develop skills to establish and maintain networks. The unit includes identifying networking opportunities, creating strategies, and using interpersonal skills ethically and effectively.
What you'll be able to do
- Understand the fundamental concepts underpinning professional networking practices
- Establish professional networks relevant to own role and career aspirations
- Use interpersonal skills effectively to develop and maintain professional networks
Equal opportunities in an organisation Real unit · Innovate Awarding
This unit covers the impact of equal opportunities legislation on organisations and the review and evaluation of related policies and procedures. You'll analyse the effectiveness of organisational approaches to promoting equal opportunities.
What you'll be able to do
- Understand the impact of equal opportunities legislation on the organisation
- Review organisational policies applied to equal opportunities
- Review organisational procedures applied to equal opportunities
- Evaluate the impact of organisational policies applied to equal opportunities
- Evaluate the impact of organisational procedures applied to equal opportunities
Ethical behaviour in practice Real unit · Innovate Awarding
You'll understand the importance of ethical behaviour in business and the consequences of unethical actions. The unit covers implementing policies to maintain ethical standards and communicating effectively with stakeholders on ethical issues.
What you'll be able to do
- Understand why ethical behaviour is important within business contexts and the potential consequences of unethical actions.
- Implement policies and procedures designed to maintain ethical standards and behaviour within an organisation.
- Communicate with stakeholders regarding ethical issues, demonstrating sensitivity and promoting transparency.
IT deployment Real unit · Innovate Awarding
You'll understand legal and organisational requirements for IT deployment and use. The unit covers supporting staff in IT system adoption, providing guidance, and evaluating IT system performance within an organisation.
What you'll be able to do
- Understand the legal and organisational requirements for the appropriate and secure use and deployment of IT systems
- Support staff effectively in the deployment and use of IT systems, providing guidance and assistance as needed
- Evaluate the performance of IT systems within own organisation, identifying areas for optimisation and improvement
Implementing a Corporate Social Responsibility strategy Real unit · Innovate Awarding
You'll understand the principles and benefits of Corporate Social Responsibility (CSR). The unit covers promoting CSR strategies to colleagues and stakeholders, monitoring performance, and evaluating CSR plans to identify areas for improvement.
What you'll be able to do
- Understand the importance of Corporate Social Responsibility (CSR) for organisations and their stakeholders
- Promote a Corporate Social Responsibility strategy effectively to colleagues and stakeholders
- Monitor performance against a defined Corporate Social Responsibility strategic plan
- Evaluate the overall performance of a Corporate Social Responsibility strategic plan and identify areas for improvement
Implementing a knowledge management strategy Real unit · Innovate Awarding
It teaches you to investigate and analyse knowledge management principles and practices. You'll implement and monitor a knowledge management strategy and evaluate its performance to support organisational objectives.
What you'll be able to do
- Investigate a range of sources of information relating to knowledge management principles and practices.
- Analyse information relating to knowledge management to identify key themes, trends, and best practices.
- Implement and monitor performance against a knowledge management strategic plan, using appropriate metrics and reporting mechanisms.
- Evaluate the performance of a knowledge management strategy, identifying areas for improvement and making recommendations for future development.
Implementing business processes Real unit · Innovate Awarding
You'll analyse the market environment, establish their organisation's strategic focus, communicate business process plans, and review these processes to support organisational objectives.
What you'll be able to do
- Understand the current market where own organisation operates
- Establish the focus of own organisation
- Communicate plans for business processes
- Review business processes
Implementing marketing strategies Real unit · Innovate Awarding
It teaches you to understand strategic management in marketing, analyse market trends and competition, develop marketing and communications strategies aligned with organisational objectives, and manage strategic marketing activities effectively.
What you'll be able to do
- Understand the fundamental concepts of strategic management in relation to marketing activities
- Evaluate the characteristics of a given market to inform marketing strategy
- Develop a comprehensive marketing and communications strategy and plan aligned with organisational objectives
- Manage strategic marketing activities effectively to achieve desired outcomes
Information systems management Real unit · Innovate Awarding
This unit provides learners with an understanding of legal and organisational requirements for managing information systems. You'll be able to store, share, and retrieve information securely and evaluate information systems management effectiveness.
What you'll be able to do
- Understand the legal and organisational requirements relating to information systems management, including data protection and security
- Store, share, and retrieve information effectively, adhering to legal and organisational requirements and protocols
- Evaluate the effectiveness of information systems management practices within an organisation, identifying areas for improvement
Innovation for sustainability and growth Real unit · Innovate Awarding
This unit introduces the concepts of innovation, sustainability, and growth in a business context. You'll explore how innovation supports organisational development, sustainable operations, and growth strategies.
What you'll be able to do
- Understand the concepts of innovation, sustainability and growth in a business context
- Understand how innovation supports an organisation’s development and strategic aims
- Understand how organisations can conduct sustainable operations, considering environmental and social impact
- Understand how organisations can achieve growth through various strategies and approaches
- Understand the relationship between innovation, sustainability and growth, and how they can be integrated
Leadership and management Real unit · Innovate Awarding
This unit develops leadership skills necessary to lead a team in achieving operational objectives.
What you'll be able to do
- Lead a team to deliver objectives
- Manage resources
- Understand the importance of stakeholder engagement
- Understand how organisational structure and culture influences leadership and management
Leading customer service operations Real unit · Innovate Awarding
You'll understand the principles of leading customer service operations, including creating a customer-centric culture. The unit covers identifying opportunities for improvement and implementing best practices within customer service teams.
What you'll be able to do
- Understand the principles of leading customer service operations effectively
- Identify the opportunities for improvements to customer service delivery
- Implement best practice within the customer service delivery team to enhance performance
Leading organisational change Real unit · Innovate Awarding
This unit equips learners with the skills needed to effectively lead organisational change.
What you'll be able to do
- Understand the factors which drive organisational change
- Apply techniques to plan, manage and evaluate change
- Provide effective leadership during a period of change
- Understand the impact of change on an organisation and its stakeholders
Leading strategic change Real unit · Innovate Awarding
You'll understand how to prepare for, manage, and evaluate strategic change within organisations. The unit covers addressing challenges and resistance to change and applying techniques to ensure successful strategic change implementation.
What you'll be able to do
- Understand how to prepare an organisation and its staff for strategic change initiatives
- Understand the processes and techniques involved in effectively managing strategic change within an organisation
- Understand the methods used to evaluate the impact and effectiveness of strategic change initiatives
- Prepare the organisation for strategic change by communicating the need for change and addressing potential concerns
- Manage strategic change by implementing the change plan, monitoring progress, and addressing any challenges that arise
- Evaluate the effectiveness of strategic change initiatives by measuring key performance indicators and gathering feedback from stakeholders
Management professional development Real unit · Innovate Awarding
This unit highlights the importance of professional development for managers and leaders. You'll relate development to organisational strategy, identify personal development needs, and produce a professional development plan.
What you'll be able to do
- Understand the importance of professional development for managers and leaders in contemporary organisations
- Understand the relationship between professional development initiatives and the overall organisational strategy
- Determine own specific requirements for professional development based on current role and future aspirations
- Produce a comprehensive professional development plan, incorporating identified needs and relevant activities
Managing business finance Real unit · Innovate Awarding
You'll understand the importance of financial management, produce financial reports, apply accounting techniques, and communicate financial plans to stakeholders.
What you'll be able to do
- Explain the importance of financial management in achieving organisational objectives
- Produce financial reports, including income statements, balance sheets, and cash flow statements
- Use accounting techniques to support effective financial management, such as budgeting, forecasting, and cost analysis
- Communicate a financial plan to stakeholders, using appropriate methods and terminology
Managing discipline and grievance Real unit · Innovate Awarding
This unit covers the management of disciplinary and grievance procedures, including legal requirements and organisational processes. You'll learn to manage staff performance issues, present evidence in disciplinary proceedings, and handle the outcomes effectively.
What you'll be able to do
- Understand the procedures and legal requirements for managing disciplinary and grievance processes within an organisation
- Manage staff performance and behaviour that falls below organisational standards, addressing issues promptly and fairly
- Present clear and concise evidence to support a disciplinary proceeding, ensuring accuracy and objectivity
- Manage the outcomes of a disciplinary or grievance procedure, ensuring that actions are implemented fairly and consistently
Managing equality and diversity Real unit · Innovate Awarding
It teaches you to understand their responsibilities under equality legislation and organisational policies, communicate equality, diversity and inclusion policies, and monitor related issues within their area of work.
What you'll be able to do
- Understand own responsibilities under equality legislation, relevant codes of practice and own organisational policies
- Communicate an organisation’s written equality, diversity and inclusion policy and procedures in own area of responsibility
- Monitor equality and diversity issues within your own area of work
Managing events Real unit · Innovate Awarding
This unit covers the principles and processes of event management. You'll manage event planning, resource allocation, execution, and assess event success against objectives and budgets.
What you'll be able to do
- Understand the key principles and processes involved in the comprehensive management of an event
- Manage the planning phase of an event, including resource allocation, scheduling, and logistical arrangements
- Manage the execution of the event, ensuring smooth operation and effective problem-solving
- Assess the overall success of the event against pre-defined objectives and key performance indicators
Managing health and safety Real unit · Innovate Awarding
You'll understand their own and their organisation's responsibilities under health and safety legislation. This unit covers promoting health and safety, ensuring compliance within areas of responsibility, and monitoring and reporting on health and safety matters.
What you'll be able to do
- Understand own responsibilities under health and safety legislation
- Understand the organisation’s responsibilities under health and safety legislation
- Understand own liabilities under health and safety legislation
- Understand the organisation’s liabilities under health and safety legislation
- Promote health and safety matters across an organisation
- Ensure that health and safety requirements are met within own area of responsibility
- Monitor health and safety matters
- Review health and safety matters
- Report on health and safety matters
Managing operational budgets Real unit · Innovate Awarding
You'll understand budgeting principles and develop skills to set, communicate, monitor, and adjust operational budgets. The unit emphasises aligning budgets with organisational goals and responding to changing circumstances.
What you'll be able to do
- Understand the core principles of budgeting, including different budgeting methods and their applications
- Set an operational budget that aligns with organisational goals and resource constraints
- Communicate a budget effectively to different stakeholders, ensuring clarity and understanding
- Monitor and adjust a budget proactively, responding to changing circumstances and ensuring financial control
Managing own resources Real unit · Innovate Awarding
You'll learn to manage financial, physical, and human resources effectively, as well as administer knowledge management systems in line with organisational policies and legal requirements.
What you'll be able to do
- Manage financial resources effectively within a defined budget
- Manage physical resources efficiently and sustainably
- Manage human resources in accordance with organisational policies and legal requirements
- Administer knowledge management systems to ensure effective information sharing
Managing performance Real unit · Innovate Awarding
You'll learn to manage performance within teams, including setting SMART targets, communicating progress, providing support, and evaluating performance against development plans.
What you'll be able to do
- Understand how to manage performance effectively, including setting objectives, providing feedback, and addressing performance issues.
- Agree performance targets with an individual, ensuring they are specific, measurable, achievable, relevant, and time-bound (SMART).
- Communicate progress on performance targets with team members, providing regular updates and addressing any concerns.
- Provide facilitation and support for team members to achieve performance targets, offering guidance, resources, and encouragement.
- Evaluate performance against a performance development plan, identifying areas of strength and areas for improvement.
Managing quality and quality systems Real unit · Innovate Awarding
This unit covers quality management systems and standards within organisations. You'll establish responsibilities, implement quality systems, and evaluate performance to support continuous improvement.
What you'll be able to do
- Understand quality management systems and standards in own organisation, including their purpose and application
- Establish responsibilities for managing quality and meeting quality standards within own organisation
- Implement a quality management system, ensuring adherence to relevant standards and procedures
- Evaluate quality performance for continuous improvement within own organisation, identifying areas for development and implementing appropriate actions
Negotiating skills Real unit · Innovate Awarding
This unit covers the principles of negotiation, preparation techniques, and conducting negotiation meetings. You'll understand different negotiation styles and strategies to achieve mutually beneficial outcomes.
What you'll be able to do
- Understand the principles of negotiation, including different negotiation styles, strategies, and tactics.
- Prepare for a negotiation, including gathering information, identifying objectives, and developing a negotiation strategy.
- Conduct a negotiation meeting, using effective communication and interpersonal skills to reach a mutually beneficial agreement.
Obtaining finance for business Real unit · Innovate Awarding
You'll explore various business finance options, including debt, equity, and grants, and understand their advantages and disadvantages. The unit also covers financial techniques to evaluate investment proposals and support informed decision-making.
What you'll be able to do
- Understand the various options available for obtaining business finance
- Know the practical ways in which businesses can obtain different types of finance
- Use appropriate financial techniques to evaluate business investment proposals and make informed decisions
Operational planning Real unit · Innovate Awarding
You'll gain knowledge of operational planning principles and processes. The unit covers developing and implementing operational plans, setting objectives, allocating resources, and monitoring progress to achieve organisational goals.
What you'll be able to do
- Understand the principles of operational planning, including the importance of setting objectives, identifying resources, and developing timelines.
- Develop an operational plan, outlining the specific steps required to achieve organisational objectives.
- Implement an operational plan, monitoring progress and making adjustments as needed to ensure successful execution.
Operations management Real unit · Innovate Awarding
This unit covers how operational plans support strategic objectives and the relationship between operational plans and other business functions. You'll assess past performance, control operational plans, and evaluate their implementation and effectiveness.
What you'll be able to do
- Understand how operational plans enable the achievement of strategic objectives
- Assess past performance and current and predicted demands to inform operational plans
- Control operational plans to achieve overall objectives
- Evaluate the implementation and performance of operational plans
Principles of selling Real unit · Innovate Awarding
You'll gain a comprehensive understanding of sales principles and their application. The unit covers product presentation, service offers, target markets, and communication techniques to support sales activities.
What you'll be able to do
- Understand the fundamental principles of sales and their application in various business contexts
- Understand how to effectively sell a product, considering its features, benefits, and target market
- Understand the components of service offers and how they contribute to customer satisfaction and loyalty
- Understand the communication techniques used to support sales activities, including active listening and persuasive language
Project management Real unit · Innovate Awarding
This unit covers the importance of project management for organisational performance. You'll learn to plan projects, manage resources and risks, engage stakeholders, and reflect on project outcomes to improve future practice.
What you'll be able to do
- Understand the importance of managing a project and its contribution to organisational performance
- Plan a project to achieve desired outcomes, considering scope, timeline and resources
- Meet project plan requirements by managing stakeholder expectations, resources and risks effectively
- Reflect on project performance to ascertain level of success and identify areas for improvement
Promoting equality and diversity in the workplace Real unit · Innovate Awarding
It teaches you to identify barriers to equality and diversity in the workplace, implement inclusive practices, and develop systems that promote a diverse and equitable work environment.
What you'll be able to do
- Identify barriers to equality and diversity in the workplace, including discrimination, bias, and stereotypes
- Promote equality and diversity in the workplace through inclusive practices and behaviours
- Develop systems and practices that promote equality and diversity, such as recruitment policies, training programmes, and grievance procedures
Risk management Real unit · Innovate Awarding
This unit equips learners with knowledge of risk management concepts, including risk identification, assessment, and mitigation. You'll develop and implement risk management strategies for projects or organisational areas.
What you'll be able to do
- Understand the core concepts of risk management, including risk identification, assessment, and mitigation
- Develop a risk management strategy for a specific project or organisational area, incorporating appropriate controls and monitoring mechanisms
Sales planning Real unit · Innovate Awarding
It teaches you to define sales objectives aligned with organisational goals, develop and implement a sales strategy informed by market trends, and review its effectiveness using key performance indicators.
What you'll be able to do
- Define own sales objective
- Develop a sales strategy
- Prepare to implement the sales strategy
- Implement own sales strategy
- Review own sales strategy
Stakeholder relationship management Real unit · Innovate Awarding
You'll understand stakeholder relationship management by identifying stakeholders, planning and implementing interactions, and reviewing outcomes. The unit focuses on managing stakeholder influence to support organisational objectives.
What you'll be able to do
- Understand the different types of stakeholders that can impact on own role and responsibilities within an organisation
- Plan interaction with each stakeholder, taking into account their role, level of influence, and importance to the organisation
- Implement the stakeholder management plan, ensuring effective communication and engagement with relevant parties
- Review the outcomes of plans and interaction with stakeholders, identifying areas for improvement and future action
Strategic decision making Real unit · Innovate Awarding
You'll develop the ability to make effective strategic decisions by considering relevant factors, analysing potential consequences, and applying sound judgement based on gathered information.
What you'll be able to do
- Understand how to make effective decisions, considering relevant factors and potential consequences
- Make effective decisions based on available information and sound judgement
Supporting a continuous improvement culture Real unit · Innovate Awarding
This unit provides learners with an understanding of continuous improvement culture and methods to support it. You'll learn to encourage employee participation and implement continuous improvement activities within organisations.
What you'll be able to do
- Understand the methods used to support a continuous improvement culture within an organisation
- Support the implementation of continuous improvement activities within the organisation
Supporting recruitment and selection Real unit · Innovate Awarding
This unit covers the legal and organisational processes involved in recruitment and selection. You'll learn to contribute to recruitment activities, conduct selection processes, and evaluate the effectiveness of recruitment and selection within an organisation.
What you'll be able to do
- Understand the legal and organisational processes relating to the recruitment and selection process, ensuring compliance and best practice
- Contribute to the recruitment process by assisting with tasks such as job description development and candidate sourcing
- Conduct the selection process, utilising appropriate assessment methods to identify suitable candidates
- Evaluate the recruitment and selection process, identifying areas for improvement and ensuring effectiveness
Tendering for contracts Real unit · Innovate Awarding
It teaches you to source tendering opportunities, prepare strategically for tenders, and produce compliant tender documents that communicate the organisation's value proposition.
What you'll be able to do
- Source tendering opportunities that align with organisational capabilities and strategic objectives
- Prepare for a tender opportunity by gathering necessary information and developing a competitive strategy
- Produce the tender document, ensuring it meets all requirements and effectively communicates the organisation's value proposition
Workforce planning Real unit · Innovate Awarding
You'll understand how organisational plans influence workforce planning and how to support individuals through the process. The unit also covers formulating and evaluating workforce plans to meet organisational requirements.
What you'll be able to do
- Understand how organisational plans and objectives impact workforce planning requirements
- Support individuals through the workforce planning process, providing guidance and assistance
- Formulate a comprehensive workforce plan that effectively meets the organisation's requirements
- Evaluate the effectiveness of workforce planning strategies and their impact on the organisation
03The standards
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Assess Workforce Demand
- Standard
Assess Workforce Supply
- Standard
Bid for contracts to supply products and services
- Standard
Contribute to preparing for workforce planning based on service needs
- Standard
Develop proposals to meet external tendering requirements
- Standard
Get finance for your business
- Standard
Identify and analyse project stakeholders
- Standard
Identify and evaluate forces for change that may impact on the workforce
- Standard
Identify the purpose and scope of a workforce plan based on service needs
- Standard
Identify, analyse and assess risk
- Standard
Manage Corporate Social Responsibility (CSR)
- Standard
Manage Information Quality Control Processes
- Standard
Manage Quality Systems
- Standard
Monitor borrowing for your business
- Standard
Negotiate agreements with partners in a food and drink business
- Standard
Plan the workforce
- Standard
Plan the workforce
- Standard
Plan the workforce to achieve outcomes
Showing 18 of 23 standards these units map to.
04Where it leads
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 2 records
- 1 record
- 1 record
- 1 record
- 1 record
Showing 6 roles, drawn from 69 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Training Delivery Manager
This work can lead to senior learning leadership roles, or into consulting on learning and HR transformation.
See the whole journey05The credits
The credits, and who awards them
Level 5 credits are regulated, and they are awarded by Innovate Awarding rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Business environmentCommunicating informationDelivering training and developmentDeveloping a customer service strategyDeveloping a quality strategyDeveloping business strategyEffective decision makingEffective networking
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration The Coach You have to open the conversation in “Managing discipline and grievance”. Say the first line to me, exactly as you would say it to them.
You I wanted to have a quick chat about how things have been going recently.
The Coach That is the warning shot, and they will spend it worrying. Try the version that says what this is about in the first sentence.
- Rehearse the conversation Apply
“Managing discipline and grievance” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.
- Pitch it Evaluate
“Implementing marketing strategies” gets practised as a pitch. You make the case out loud, Zavmo asks the question the room would ask, and you make it again.
- Bring your own plan Create
For “Implementing a Corporate Social Responsibility strategy” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Draft the real one Create
You do “Managing business finance” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
IAO Level 5 Diploma in Leadership and Management
- Assess Workforce Demand
- Assess Workforce Supply
- Bid for contracts to supply products and services
- Contribute to preparing for workforce planning based on service needs
- Develop proposals to meet external tendering requirements
- Get finance for your business
- Identify and analyse project stakeholders
- Identify and evaluate forces for change that may impact on the workforce
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Business environment, one of this qualification's own units.
Applied to your work in any of these jobs
Which job do you mean?
Learners will be introduced to the concepts surrounding the business environment and its impact.
How the thinking builds
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for IAO Level 5 Diploma in Leadership and Management
46 units in this credential, in the order it lists them, awarded by Innovate Awarding.
- Business environment
- Communicating information
- Delivering training and development
- Developing a customer service strategy
- Developing a quality strategy
- Developing business strategy
and 40 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.