The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Sales Development Representative (SDR) / Business Development Representative (BDR)
2-3 yearsSkills to master
- Prospecting, lead qualification, objection handling, initial relationship building, understanding sales cycles. Basically, getting really good at the front end of sales.
You're ready to move on when
- Consistently exceeding lead generation targets.
- Strong ability to articulate value propositions and handle initial sales conversations.
- Demonstrated interest in broader business strategy beyond individual sales calls.
- 2
Account Manager / Junior Account Executive
2-4 yearsSkills to master
- Client relationship management, upselling/cross-selling, understanding customer needs, closing smaller deals, pipeline management. You've managed your own book of business.
You're ready to move on when
- Achieving or exceeding revenue targets for a portfolio of accounts.
- Excellent customer satisfaction feedback and retention rates.
- Ability to identify and act on new business opportunities within existing accounts.
- 3
Partnership Coordinator / Channel Operations Specialist
1-2 yearsSkills to master
- Partner onboarding processes, PRM administration, basic partner support, data entry and reporting, understanding programme rules. You've been behind the scenes.
You're ready to move on when
- Flawless execution of partner administration tasks.
- Proactive identification of process improvements.
- Strong desire to move into a more external, relationship-focused role with commercial responsibility.