The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
University Graduate (Business/Finance/Supply Chain)
0-1 year post-graduationSkills to master
- Applying academic theory to practical business problems, understanding corporate processes, effective professional communication.
You're ready to move on when
- Strong academic performance in relevant subjects.
- Internship experience in a corporate setting.
- Demonstrated ability to learn quickly and follow instructions.
- 2
Administrative / Operations Assistant
1-2 years in a similar support roleSkills to master
- Organisational skills, managing multiple stakeholders, attention to detail, basic data entry and reporting.
You're ready to move on when
- Experience managing calendars, expenses, or basic office procurement.
- Track record of reliability and accuracy in administrative tasks.
- Expressed interest in moving into a more commercially focused role.
- 3
Customer Service / Sales Support
1-3 years in a client-facing support roleSkills to master
- Communication (both written and verbal), problem-solving under pressure, understanding customer needs, managing expectations.
You're ready to move on when
- Experience resolving customer issues or supporting sales teams.
- Ability to de-escalate situations and provide clear information.
- A desire to understand the internal workings of a business and its supply chain.