United Kingdom · Marketing · Director/VP (16-20 years)

Director of Marketing (Real Estate Brokerage/Region)

Here is the whole job, in plain words. What it is, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

Start my plan, free

Free to start: a plan built for this role, and a Future Fluency module to try first. No card.

Keep this job description

Where should we send it?

One email: what AI is changing in this job, and where to start free. With a link back here. Nothing else follows unless you confirm your address.

Upskilling a team in this role? Talk to us

  • Experience bandDirector/VP (16-20 years)
  • Direct reports5-15 reports
  • Reports toManaging Director, Regional Head, or CEO
  • UK framework levelUsually a director, accountable for a division and its numbers

Also advertised as Regional Marketing Director · Head of Marketing (Real Estate) · VP of Marketing (Real Estate) · Marketing Lead, Property Services

Built on 43,079 real UK job descriptions we analysed · grounded in qualifications employers recognise

1From this job to a course

The qualifications matched to this job

ABBE Level 3 Diploma in Professional Sale of Residential Property Awarding Body for the Built Environment · Level 3 · covers 2 of 6 standards
ABBE Level 2 Certificate in Property Awarding Body for the Built Environment · Level 2 · covers 2 of 6 standards
ABBE Level 3 Diploma in Professional Residential Property Letting and Management Awarding Body for the Built Environment · Level 3 · covers 1 of 6 standards
ABBE Level 3 Certificate in Understanding Sale of Residential Property Awarding Body for the Built Environment · Level 3 · covers 1 of 6 standards
Gateway Qualifications Level 2 Award in Digital Marketing Gateway Qualifications Limited · Level 2 · covers 1 of 6 standards
Pearson BTEC Level 4 Higher National Certificate in Marketing Management for England Pearson Education Ltd · Level 4 · covers 1 of 6 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Review marketing activities for the sale of properties ABBE Level 3 Diploma in Professional Sale of Residential Property
Maintain displays of marketing materials for properties ABBE Level 2 Certificate in Property
Prepare for the marketing of residential properties in the to let market ABBE Level 3 Diploma in Professional Residential Property Letting and Management
Know how to review marketing activities for the sale of residential properties ABBE Level 3 Certificate in Understanding Sale of Residential Property
Digital Marketing Gateway Qualifications Level 2 Award in Digital Marketing
Managing Marketing and Digital Communications Pearson BTEC Level 4 Higher National Certificate in Marketing Management for England

The future skills this job leans on

AI Fluency working with AI as a thinking partner
Data Fluency turning numbers into a decision
AI Governance Fluency using AI responsibly
Sustainability Fluency building care for people and planet into the work
Your Plan Illustration

Built for Director of Marketing (Real Estate Brokerage/Region)

6 units that map to this job, from the qualifications that cover it.

  1. Review marketing activities for the sale of properties Awarding Body for the Built Environment · covers 2 of 6 standards Level 3
  2. Maintain displays of marketing materials for properties Awarding Body for the Built Environment · covers 2 of 6 standards Level 2
  3. Prepare for the marketing of residential properties in the to let market Awarding Body for the Built Environment · covers 1 of 6 standards Level 3
  4. Know how to review marketing activities for the sale of residential properties Awarding Body for the Built Environment · covers 1 of 6 standards Level 3
  5. Digital Marketing Gateway Qualifications Limited · covers 1 of 6 standards Level 2
  6. Managing Marketing and Digital Communications Pearson Education Ltd · covers 1 of 6 standards Level 4
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as a Director of Marketing (Real Estate Brokerage/Region)?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

  • Ethical AI Governance & Strategy
  • Sustainability & ESG Marketing Leadership
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your Director of Marketing (Real Estate Brokerage/Region) plan as you set up, starting with a Future Fluency module on using AI in your job. No card.

Your first Future Fluency module is free. After that, your AI tutor is £70 a month.

3What this role really is

Director of Marketing sets the brand presence and growth strategy for a region or brokerage in real estate. The role covers how a business attracts agents, listings and buyers across its patch.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

HubSpot / Salesforce (CRM) Strategic/Architect

Leading CRM selection/migration projects, architecting integrations with other platforms (e.g., transaction management, analytics) to create a single source of truth for marketing and sales data.

Listing Syndication & Optimisation Platforms Strategic/Architect

Managing relationships with major listing platform vendors (e.g., Zillow, Rightmove, Zoopla), analysing platform ROI, determining budget allocation, and negotiating enterprise-level contracts.

Adobe Creative Cloud (InDesign, Photoshop, Illustrator) Strategic/Architect

Developing and enforcing brand guidelines across all marketing materials, managing a Digital Asset Management (DAM) system for the entire brokerage or region, ensuring brand consistency at scale.

Marketing Automation Platforms (e.g., Pardot, Marketo) Strategic/Architect

Designing multi-channel nurturing sequences at an organisational level, implementing advanced attribution models to connect marketing spend to closed deals and overall GCI.

Domo / Power BI Premium / Tableau Strategic/Architect

Integrating marketing data with financial and sales data to model ROI, forecast lead volume, and present compelling business cases for new marketing investments to the board and executive leadership.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
Marketing Strategy & Vision No input, executes defined tasks. Proposes minor tactical adjustments to campaigns. Develops and recommends new marketing programmes or significant campaign pivots.
Budget Allocation No budget authority. Manages small campaign budgets (up to £1K) within defined parameters. Allocates project budgets (up to £20K) and makes recommendations for larger spend.
Team Hiring & Structure No hiring authority. Provides input on junior hires. Interviews and recommends hires for junior roles; mentors 0-2 individuals.
Technology Stack & Vendor Selection Uses existing tools. Researches and proposes new features for existing tools. Evaluates new tools for specific workstreams and makes recommendations.

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Market Share Growth (Regional/Brokerage)
The percentage increase in our brokerage's share of property transactions or listings within our target geographic areas.
Target · Increase market share by 0.5% - 1.0% annually in key regions.

If our market share in London was 3.5% last year, we'd aim for 4.0% this year, directly influenced by your strategic marketing initiatives.

Agent Recruitment & Retention Rate
The number of new agents joining the brokerage and the percentage of existing top-performing agents we retain, often influenced by the quality of marketing support.
Target · Increase top-tier agent recruitment by 15% and reduce attrition by 10% annually.

Attracting 5 new 'Top Producer' agents this quarter, while ensuring our existing high-performers feel well-supported by marketing and choose to stay.

Marketing-Influenced Gross Commission Income (GCI)
The portion of the brokerage's total commission income that can be directly attributed or significantly influenced by marketing activities (e.g., leads generated, brand campaigns).
Target · Demonstrate marketing influence on 20-25% of total GCI.

If total GCI is £10M, we'd expect to show that £2M-£2.5M of that was directly or indirectly driven by marketing efforts like lead generation or brand campaigns.

Marketing ROI / Budget Efficiency
The return on investment for our overall marketing spend, showing how effectively we're using our budget to generate revenue or achieve strategic goals.
Target · Achieve a 3:1 ROI on major marketing investments; maintain overall budget variance within ±5%.

A £100,000 digital brand campaign generating £300,000 in attributable GCI, or staying within £5,000 of the allocated £100,000 quarterly budget.

Brand Reputation & Perception
How the brokerage is perceived by agents, clients, and the wider market – are we seen as innovative, trustworthy, and a leader?
  • Positive sentiment in industry publications and social media, high scores in brand awareness surveys, being cited as a market leader, and positive feedback from agent satisfaction surveys regarding brand strength.
Strategic Vision & Leadership
Your ability to set a clear, forward-thinking marketing strategy that aligns with business goals and inspires the team.
  • Clear, well-articulated 1-3 year marketing roadmap, proactive identification of market trends and opportunities, successful implementation of new marketing initiatives, and positive feedback from executive leadership on strategic contributions.
Team Development & Empowerment
How effectively you build, mentor, and empower your marketing team to deliver high-quality work and grow their careers.
  • Low team turnover, high employee engagement scores, successful internal promotions, team members taking on increased responsibility, and positive peer feedback on your leadership style.
Cross-functional Influence & Collaboration
Your ability to get other departments (Sales, Operations, Finance) on board with marketing initiatives and work together effectively.
  • Marketing initiatives being prioritised by other teams, regular invitations to strategic meetings outside of Marketing, joint projects with clear shared goals and outcomes, and positive feedback from peer directors on collaboration.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Driving Business Growth

You're constantly looking at market data, competitor activity, and our internal performance to identify new growth opportunities. You get a real buzz from seeing your marketing strategies directly contribute to increased market share or agent recruitment.

Developing and launching a new regional brand campaign that demonstrably increases inbound enquiries from potential agents by 20%.

Building & Leading High-Performing Teams

You invest heavily in your team's development, providing clear direction, mentorship, and opportunities for growth. You enjoy seeing your managers and specialists thrive and take ownership of their areas.

Mentoring a Marketing Manager to successfully lead a complex, multi-million pound campaign, and seeing them grow into a future leader.

Shaping Brand & Market Identity

You're passionate about how our brokerage is perceived in the market. You'll spend time refining our brand message, ensuring consistency across all touchpoints, and positioning us as a leader in real estate.

Successfully rebranding a newly acquired regional brokerage under our main brand, ensuring a seamless and positive market reception.

What frustrates people
  • Getting buy-in for significant marketing budget increases from a finance team that needs to see immediate, tangible ROI.
  • Balancing the demands of multiple regional heads or top-producing agents who all believe their needs are the most urgent.
  • Dealing with legacy systems or organisational inertia that slows down the adoption of new marketing technologies or strategies.
  • The constant pressure to innovate and stay ahead of competitors in a rapidly evolving digital landscape, often with limited resources.
  • Having a brilliant, data-backed strategy challenged or watered down by subjective opinions from senior leaders without a marketing background.
What this role does not give you
  • A purely execution-focused role – you'll be leading, strategising, and influencing far more than 'doing' hands-on tasks.
  • A quiet, predictable 9-to-5 job – expect urgent requests, strategic pivots, and the need to be highly responsive.
  • Complete autonomy without accountability – you'll have significant authority, but with that comes direct responsibility for business outcomes and board-level scrutiny.
  • A role where you can avoid internal politics – influencing and negotiating with various stakeholders is a core part of the job.

8Who you work with

This role directly impacts the brokerage's brand equity, market share, agent recruitment and retention, and overall revenue growth. You're responsible for ensuring our marketing efforts are not just effective, but also compliant and strategically aligned with the broader business objectives. Your decisions will shape how we're perceived in the market and our ability to compete.

Inside the business
  • Managing Director / Regional Head
  • Head of Sales / Agent Recruitment
  • Finance Director
  • Operations Director
  • Legal & Compliance Team
  • Top-Producing Agents and Team Leads
Outside the business
  • Key Media Partners (e.g., property portals, local press)
  • Marketing Technology Vendors
  • Advertising Agencies
  • Industry Bodies and Regulators (e.g., RICS, NAEA Propertymark)
  • Brand Consultants

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • Extensive experience (10+ years) in senior marketing roles within the real estate sector, or a closely related property-focused industry.
  • Proven track record of building and leading successful marketing teams (5+ direct reports) and managing significant marketing budgets (£1M+).
  • Demonstrated ability to develop and execute comprehensive marketing strategies that have driven measurable business growth (e.g., market share, revenue, agent acquisition).
  • Expertise in marketing technology, including CRM, marketing automation, advanced analytics, and digital advertising platforms.
  • Strong understanding of UK property market dynamics, regulatory landscape, and competitive environment.
  • Exceptional communication, presentation, and negotiation skills at an executive and board level.

10What to practise next

Where the job is going, and what to do about it starting this week.

Predictive Analytics & Marketing Mix Modelling

Moving beyond descriptive reporting, you'll need to lead the use of predictive models to forecast market trends, optimise marketing spend across channels for maximum ROI, and anticipate agent/client behaviour. This shifts marketing from reactive to proactive.

Attribution modelling (multi-touch, incrementality) · Econometric modelling for marketing effectiveness · Customer lifetime value (CLV) prediction · Scenario planning with predictive models

  • This quarter: Review current analytics capabilities and identify gaps for predictive modelling.
  • Next 6 months: Commission a pilot project for a marketing mix model with an external consultant or internal data science team.
  • Next 12 months: Integrate predictive insights into quarterly budget planning and strategic reviews.
  • Ongoing: Ensure your team is trained on interpreting and acting on predictive outputs.

Quick win: Start by using existing CRM data to segment clients by predicted lifetime value and tailor a simple retention campaign for your highest-value segment.

Data Mesh & Decentralised Data Governance

As our data sources multiply (CRM, listing platforms, web analytics, social, financial), managing them centrally becomes a bottleneck. You'll need to understand and potentially champion a data mesh approach, where data ownership is distributed, but governed by common standards, allowing your team faster access to reliable data for insights.

Data as a product (data domains) · Self-serve data platforms · Federated computational governance · Data observability and quality

  • This quarter: Research data mesh principles and their application in marketing.
  • Next 6 months: Engage with IT/Data teams to understand our current data architecture and identify potential for decentralisation.
  • Next 12 months: Champion a pilot project for a 'marketing data product' (e.g., a unified lead dataset) with clear ownership and access.
  • Ongoing: Advocate for data literacy and self-service analytics within your team.

Quick win: Identify one key marketing metric that is currently difficult to track due to disparate data sources and work with the relevant data owners to define a 'single source of truth' for it.

11Staying current once you are in

What people here do to keep up
  • Regularly attending executive-level industry conferences and roundtables (e.g., Property Week, MIPIM, Marketing Week Live) to stay abreast of market trends and network with peers.
  • Engaging in continuous learning around emerging marketing technologies, particularly AI, data analytics, and marketing automation, through online courses or executive programmes.
  • Participating in leadership development programmes focused on strategic thinking, change management, and executive influence.
  • Mentoring junior marketing professionals, which often reinforces your own strategic thinking and communication skills.
  • Reading widely on business strategy, economics, and consumer psychology to broaden your perspective beyond pure marketing tactics.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Ethical AI Governance & Strategy

AI is rapidly becoming central to marketing operations, from content generation to predictive analytics. As a Director, you'll be responsible for setting the ethical guidelines and strategic framework for how AI is used across our marketing efforts, ensuring compliance, fairness, and brand integrity. Getting this wrong could lead to reputational damage or regulatory fines.

  • AI bias detection and mitigation
  • Data privacy in AI (e.g., synthetic data, federated learning)
  • Explainable AI (XAI) for marketing decisions
  • AI policy development and compliance

Sustainability & ESG Marketing Leadership

Clients, investors, and regulators are increasingly scrutinising environmental, social, and governance (ESG) factors. As a real estate brokerage, our commitment to sustainability and social impact will become a key differentiator. You'll need to lead how we communicate our ESG initiatives authentically and effectively, avoiding 'greenwashing' and building genuine trust.

  • ESG reporting frameworks (e.g., GRI, SASB)
  • Greenwashing detection and avoidance
  • Authentic storytelling for social impact
  • Carbon footprint of marketing activities

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • Property Marketing Lifecycle Strategy
  • Geographic Farming & Hyperlocal Strategy
  • Advanced Lead Generation Funnel Design & Optimisation
  • Brokerage & Agent Brand Architecture
  • Comparative Market Analysis (CMA) Presentation Strategy
  • Open House & Event Marketing Strategy

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    From Senior Marketing Manager (Real Estate)

    3-5 years as a Senior Marketing Manager

    Skills to master

    • Mastering P&L management, developing multi-year strategic plans, leading and scaling larger teams, and effectively influencing executive leadership.

    You're ready to move on when

    • Successfully managed a marketing team of 5+ individuals, consistently hitting KPIs.
    • Developed and executed at least one major marketing strategy that significantly impacted business growth.
    • Demonstrated ability to present complex marketing insights and recommendations to senior management.
    • Managed budgets of £500K+ with proven ROI.
  2. 2

    From Head of Marketing (Smaller Brokerage/Specialist Firm)

    4-6 years as Head of Marketing

    Skills to master

    • Scaling marketing operations for a larger, more complex organisation, navigating corporate politics, and managing a broader scope of brand and market strategy.

    You're ready to move on when

    • Successfully built and led a marketing function from the ground up or significantly scaled one.
    • Proven ability to operate autonomously and take full accountability for marketing outcomes.
    • Experience managing all aspects of marketing (digital, brand, PR) for a property business.
    • Demonstrated strong commercial acumen and understanding of business drivers.
  3. 3

    From Marketing Director (Adjacent Industry)

    5-7 years as Marketing Director in a related B2C or high-value service industry (e.g., luxury retail, financial services).

    Skills to master

    • Deep dive into the specifics of the real estate market, its regulatory environment, and the unique dynamics of agent-client relationships. Understanding property lifecycle marketing.

    You're ready to move on when

    • Proven track record of strategic marketing leadership and P&L ownership in a complex, competitive sector.
    • Demonstrated ability to quickly learn and adapt to a new industry's nuances and stakeholder landscape.
    • Strong transferable skills in brand building, digital transformation, and team leadership.
    • A genuine passion for and understanding of the property market.

15Where this role leads

The long view: This role can lead to a Chief Marketing Officer post shaping brand strategy company-wide, or a Managing Director role with broader operational responsibility.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Director of Marketing (Real Estate Brokerage/Region) is actually changing.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Review marketing activities for the sale of properties, worked against Director of Marketing (Real Estate Brokerage/Region).

Review marketing activities for the sale of properties Level 3

Applied to your work in Director of Marketing (Real Estate Brokerage/Region)

This unit aims to provide learners with the knowledge and skills to implement and review marketing activities for property sales, ensuring adherence to organisational procedures, brand guidelines, and legal requirements. Learners will understand different marketing methods, how to select appropriate methods for target audiences, and how to amend activities based on review findings. Upon completion, learners will be able to effectively contribute to the marketing of properties.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

See Your Progress Grow Illustration
Director of Marketing (Real Estate Brokerage/Region)
  • Property Marketing Lifecycle Strategy
  • Geographic Farming & Hyperlocal Strategy
  • Advanced Lead Generation Funnel Design & Optimisation
  • Brokerage & Agent Brand Architecture
  • Comparative Market Analysis (CMA) Presentation Strategy
  • Open House & Event Marketing Strategy
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

16The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Director of Marketing (Real Estate Brokerage/Region) is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Chief Marketing Officer (CMO)

    3-5 years in the Director role

    Level 7 (C-Suite)

    • Global brand strategy and market positioning (if applicable).
    • Advanced P&L management for multi-£10M+ marketing budgets.
    • Organisational design and leadership of 100s-1000s of employees.
    • Crisis communications and reputation management at an enterprise level.
Working with AI on the job

Working with AI

Where AI is starting to help

As a Director, your time is precious. Imagine reclaiming hours from routine analysis, strategic research, and even team communication. Our AI Productivity Hub isn't just for individual contributors; it's a strategic advantage that lets you focus on what truly matters: vision, growth, and leadership.

AI isn't here to replace your strategic thinking; it's here to augment it. For a Director of Marketing, this means faster insights, more efficient resource allocation, and the ability to test and iterate on strategies at a pace previously unimaginable. You'll be leading the charge on how your team uses these tools, setting the standard for efficiency and innovation.

Strategic Content Generation & Review

Use AI to quickly draft executive summaries of complex market research, generate multiple versions of high-level brand messaging for different audiences, or even create initial outlines for board presentations. It'll also help you review large volumes of team-generated content for brand consistency and tone, saving you hours.

Advanced Market & Competitor Analysis

AI can rapidly process vast amounts of market data, competitor reports, and industry trends, summarising key insights and identifying emerging opportunities or threats. This means you get the strategic intelligence you need faster, allowing for more agile decision-making on market positioning and campaign pivots.

Marketing Mix Modelling & Forecasting

Leverage AI to analyse historical campaign performance, predict future lead volumes, and model the potential ROI of different marketing spend allocations. This gives you a data-backed foundation for your budget proposals and strategic investment decisions, making your presentations to the board far more compelling.

Leadership Communication & Coaching

AI can help you refine your communication for different stakeholders, from drafting persuasive arguments for budget increases to structuring feedback for your team. It can even act as a 'sounding board' for strategic ideas, helping you articulate your vision more clearly and anticipate potential challenges.

Common questions

Common questions

How do you become a Director of Marketing (Real Estate Brokerage/Region)?

Common routes in include From Senior Marketing Manager (Real Estate) (3-5 years as a Senior Marketing Manager), From Head of Marketing (Smaller Brokerage/Specialist Firm) (4-6 years as Head of Marketing) and From Marketing Director (Adjacent Industry) (5-7 years as Marketing Director in a related B2C or high-value service industry (e.g., luxury retail, financial services).). Times vary with prior experience.

Where can a Director of Marketing (Real Estate Brokerage/Region) progress to?

This role can lead on to Chief Marketing Officer (CMO) (3-5 years in the Director role), depending on the skills you build.

What new skills matter most for a Director of Marketing (Real Estate Brokerage/Region)?

Increasingly, Ethical AI Governance & Strategy and Sustainability & ESG Marketing Leadership. These are the skills our record of this role lists as growing.

Free tools

Want a read on where you stand?

Three free tools, no account needed. Each one ends with a role, a level and a way in.

17Where to go from here

Other roles at Level 7

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

More jobs in marketing

Stay in the field you know and move sideways rather than up.

If you leave this industry

Strategic marketing and leadership skills transfer well. Similar Director or executive roles exist in property development, property technology, commercial real estate, and other sectors where brand and customer acquisition matter.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my plan, free What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.