How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Awarding Body for the Built Environment has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Awarding Body for the Built Environment awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Awarding Body for the Built Environment.
Aimed at those involved in the sale of residential property, this diploma focuses on the skills needed to negotiate sales and agree specifications. It includes units on conducting property visits, progressing sales, and understanding employment rights. Knowledge of local property markets is also developed.
These are the units Awarding Body for the Built Environment registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Awarding Body for the Built Environment. It does the teaching and the mapping. Awarding Body for the Built Environment sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
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What each unit actually teaches you to do
Agree specifications for new properties with buyers Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Understand legal and organisational procedures for agreeing specifications for new properties with prospective buyers
- Understand how to agree specifications for new properties with prospective buyers, ensuring clarity and accuracy
- Agree specifications for new properties with prospective buyers, adhering to legal and organisational requirements
- Progress specifications for new properties with prospective buyers, addressing any queries or concerns promptly
Behave in an ethical manner in all aspects of business Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Conduct yourself in a professional, ethical, honest and fair manner in all business dealings
- Understand the importance of working without discrimination or bias, treating all individuals with respect and equality
- Understand the importance of recognising when a gift or bribe may be offered as an inducement and the appropriate action to take
Conduct accompanied viewings of properties Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Prepare for viewings of properties
- Liaise with prospective buyers and/or tenants regarding property viewings
- Prepare to conduct accompanied viewings of properties, ensuring all necessary arrangements are in place
- Conduct viewings of properties in a professional and informative manner
Conduct accompanied visits around development sites Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Understand organisational procedures for conducting accompanied visits around development sites.
- Understand the new development market, including current trends and buyer expectations.
- Develop and maintain effective relationships with prospective buyers.
- Review development sites to assess their suitability for prospective buyers.
- Plan visits to development sites with prospective buyers, considering their needs and interests.
- Conduct visits to development sites with prospective buyers, providing relevant information and addressing their queries.
Conduct accompanied visits around local property areas Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Understand organisational procedures for conducting accompanied visits around local property areas
- Know the local property area and market conditions relevant to accompanied visits
- Develop relationships with potential buyers during accompanied visits
- Review the local property area to identify suitable properties for prospective buyers
- Plan visits to property areas with prospective buyers, considering their needs and preferences
- Visit property areas with prospective buyers, providing informative and engaging tours
Develop marketing materials for the promotion of residential property services Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Understand organisational procedures for developing marketing materials for the promotion of residential property services.
- Understand how marketing materials can influence the key audience.
- Understand how to prepare marketing materials for residential properties for sale.
- Understand how to arrange for the production of final marketing materials for residential property for sale.
- Develop recommendations for marketing materials.
- Prepare marketing materials for production.
Develop yourself in the job role Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Access self-development opportunities within your job role, including identifying relevant training and resources
- Evidence self-development within the job role, demonstrating how new skills and knowledge have been applied
Employment rights and responsibilities in the property sector Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Know employer and employee rights and responsibilities in the property sector
- Know your organisation’s procedures for conforming with employment rights and responsibilities
- Know factors that affect your own organisation and occupation within the property sector
Hand-over new properties to buyers Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Understand organisational procedures for the hand-over of new properties to buyers.
- Understand how to complete the hand-over of new properties to buyers.
- Understand how to confirm specifications of new properties.
- Understand how to address issues with specifications of new properties.
- Inspect new property prior to its hand-over to buyers.
- Complete the hand-over of a new property.
Maintain the security of individuals and property in a property environment Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Maintain the security of yourself and others in a property environment
- Maintain the security of information in a property environment
- Maintain the security of property in a property environment
- Maintain the security of yourself and others in a property environment
- Maintain the security of personal property, residential properties and information in a property environment
Match and promote properties to individuals Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Match properties to the needs and preferences of individuals
- Promote properties effectively to individuals, highlighting their key features and benefits
- Match properties to individuals based on their specified requirements and budget
- Promote properties to individuals using appropriate methods and channels
Monitor changes and assess their impact in the local property market Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Understand how to monitor changes in the local property market, including factors such as supply, demand, and pricing trends
- Assess the impact of changes in the local property market on rental yields and property values
- Monitor changes in the local property market using appropriate data sources and analytical techniques
- Assess the impact of changes in the local property market on business strategies and client advice
Negotiate the sale of properties in England, Wales and Northern Ireland Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Understand organisational procedures for negotiating the sale of properties
- Know the local property area and market conditions relevant to property sales
- Develop relationships with prospective buyers to facilitate property sales
- Understand how to negotiate the sale of property effectively
- Understand how to complete negotiations for the sale of property, including all necessary documentation
- Explore interest and obtain commitment from prospective buyers for property purchases
- Assess the suitability of offers made on properties, considering all relevant factors
- Negotiate the terms and conditions of the sale of a property to achieve a mutually agreeable outcome
Obtain instructions and agree marketing activities for properties Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Describe how to obtain instructions from clients regarding the sale/let of their property, in accordance with legal and ethical requirements
- Explain how to agree with clients the marketing activities regarding the sale/let of their property, ensuring transparency and mutual understanding
- Obtain instructions from clients regarding the sale/let of their property, documenting all relevant information accurately
- Agree marketing plans with clients regarding the sale/let of their property, ensuring the plan meets their needs and expectations
Produce marketing materials for individual properties _residential sales_ Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Understand organisational procedures for the production of marketing materials for properties for sale.
- Prepare marketing materials for residential properties for sale, ensuring accuracy and compliance with relevant regulations.
- Arrange for the production of final marketing materials for residential property for sale, including liaising with relevant professionals.
- Prepare draft marketing materials for residential property for sale, incorporating key features and benefits.
- Arrange for the production of marketing materials for residential properties for sale, within agreed timescales and budgets.
Progress sales of residential property Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Understand organisational procedures for progressing the sale of residential property.
- Know which parties are involved with progressing sales of residential property.
- Know which documentation is involved with progressing sales of residential property.
- Understand how to progress sales of residential property.
- Plan the sales of property.
- Implement the sales of property.
- Monitor the progress of sales to their conclusion.
Progress the part-exchange of properties Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Understand legal and organisational procedures for progressing the part-exchange of properties.
- Progress the part-exchange of properties, ensuring compliance with relevant regulations and organisational policies.
- Prepare the necessary documentation for the part-exchange of properties, ensuring accuracy and completeness.
- Progress the part-exchange of properties, liaising with relevant parties and resolving any issues that arise.
Provide after-sales support to buyers of residential property Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Understand organisational procedures for providing after-sales support to buyers of residential property.
- Understand how to deal with problems, queries and complaints from buyers after purchasing residential property, in line with legal and organisational requirements.
- Handle queries or problems received from buyers in a professional and timely manner, escalating issues as appropriate.
Qualify prospective buyers of property Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Understand organisational procedures for qualifying prospective buyers.
- Qualify prospective buyers.
- Obtain information to qualify prospective buyers.
- Qualify prospective buyers.
Reduce risks to health and safety in the workplace Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Know about your organisation’s health and safety procedures
- Identify potential hazards in the workplace
- Evaluate risks associated with hazards in the workplace
- Identify hazards and risks in the workplace
- Reduce the risks to health and safety in the workplace by implementing appropriate control measures
Review marketing activities for the sale of properties Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Understand your organisation’s procedures for marketing properties.
- Understand different methods of marketing properties.
- Understand how to implement different marketing activities.
- Understand how to review marketing activities.
- Understand how to amend marketing activities.
- Implement marketing activities for the sale of properties.
- Review marketing activities for the sale of properties.
Understanding legislation, guidelines, codes of practice and statutory information in residential sales Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Explain legislation, guidelines and codes of practice in residential sales
- Explain statutory information in residential sales
Understanding professional conduct in a property environment Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Understand how to present a positive image in a property environment, maintaining a professional appearance and demeanour
- Understand the importance of communicating information clearly and concisely to all stakeholders
- Understand the importance of dealing with enquiries and complaints in an appropriate and timely manner and of maintaining accurate records of all interactions
- Understand the scope and responsibilities of your job role within the property environment
Undertaking market appraisals and advising on the presentation of properties Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Understand your organisation’s procedures for undertaking market appraisals and advising on the presentation of properties
- Undertake market appraisals, considering relevant market data and property features
- Understand how to ensure client understanding of market appraisals, including explaining the valuation process and findings
- Prepare for appraisals of properties, gathering relevant information and resources
- Appraise properties, providing accurate and realistic market valuations
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Conduct Accompanied Visits Around Local Property Areas
- Standard
Conduct accompanied viewings of owned properties to let
- Standard
Conduct accompanied viewings of properties
- Standard
Conduct accompanied visits around development sites
- Standard
Contribute to maintaining the security of individuals and property
- Standard
Implement and review marketing plans for the sale of properties
- Standard
Match available properties to prospective buyers
- Standard
Monitor changes and assess their impact in the local property market
- Standard
Negotiate the sale of properties in England, Wales and N Ireland
- Standard
Negotiate the sale of properties in Scotland
- Standard
Obtain instructions and agree a marketing plan towards selling individual properties
- Standard
Produce marketing materials for individual properties
- Standard
Progress property acquisitions to meet clients’ requirements
- Standard
Progress property disposals
- Standard
Progress property disposals to meet clients’ requirements
- Standard
Progress sales of residential property
- Standard
Progress the part-exchange of properties
- Standard
Provide after-sales support to customers purchasing residential property
Showing 18 of 22 standards these units map to.
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 1 record
- 1 record
- 1 record
- 2 records
- 1 record
Showing 6 roles, drawn from 8 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Trainee Sales Negotiator
This work can lead to a senior sales negotiator role. That means handling higher-value properties and mentoring junior staff. It can also lead to assistant branch manager, with a focus on valuations and running an office.
See the whole journeyThe credits, and who awards them
Level 3 credits are regulated, and they are awarded by Awarding Body for the Built Environment rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Agree specifications for new properties with buyersBehave in an ethical manner in all aspects of businessConduct accompanied viewings of propertiesConduct accompanied visits around development sitesConduct accompanied visits around local property areasDevelop marketing materials for the promotion of residential property servicesDevelop yourself in the job roleEmployment rights and responsibilities in the property sector
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration - Rehearse the conversation Apply
“Negotiate the sale of properties in England, Wales and Northern Ireland” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.
- Pitch it Evaluate
“Develop marketing materials for the promotion of residential property services” gets practised as a pitch. You make the case out loud, Zavmo asks the question the room would ask, and you make it again.
- Draft the real one Create
You do “Agree specifications for new properties with buyers” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
- Map a live decision Analyse
“Monitor changes and assess their impact in the local property market” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Conduct Accompanied Visits Around Local Property Areas
- Conduct accompanied viewings of owned properties to let
- Conduct accompanied viewings of properties
- Conduct accompanied visits around development sites
- Contribute to maintaining the security of individuals and property
- Implement and review marketing plans for the sale of properties
- Match available properties to prospective buyers
- Monitor changes and assess their impact in the local property market
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Agree specifications for new properties with buyers, one of this qualification's own units.
Applied to your work in any of these jobs
Learners will understand legal and organisational procedures for agreeing specifications of new properties with prospective buyers. The unit develops skills in clear communication, addressing buyer queries, and progressing specifications while ensuring compliance with relevant regulations.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for ABBE Level 3 Diploma in Professional Sale of Residential Property
24 units in this credential, in the order it lists them, awarded by Awarding Body for the Built Environment.
- Agree specifications for new properties with buyers
- Behave in an ethical manner in all aspects of business
- Conduct accompanied viewings of properties
- Conduct accompanied visits around development sites
- Conduct accompanied visits around local property areas
- Develop marketing materials for the promotion of residential property services
and 18 more in the full unit list below.
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Learned on your own work, taught one-to-one.
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The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.