How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Awarding Body for the Built Environment has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Awarding Body for the Built Environment awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Awarding Body for the Built Environment.
This qualification develops knowledge of residential property sales. It includes matching properties to individuals, promoting properties, and understanding relevant legislation and guidelines. Learners will also gain an understanding of health and safety and security procedures within the property sales environment.
These are the units Awarding Body for the Built Environment registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Awarding Body for the Built Environment. It does the teaching and the mapping. Awarding Body for the Built Environment sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
Try a free Future Fluency lesson first
The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.
No card · Nothing to commit to
What each unit actually teaches you to do
Behave in an ethical manner in all aspects of business Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Conduct yourself in a professional, ethical, honest and fair manner in all business dealings
- Understand the importance of working without discrimination or bias, treating all individuals with respect and equality
- Understand the importance of recognising when a gift or bribe may be offered as an inducement and the appropriate action to take
Know how to obtain instructions and agree marketing activities for properties Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Obtain instructions from clients regarding the sale of their property.
- Obtain instructions from clients regarding the let of their property.
- Agree marketing activities with clients regarding the sale of their property.
- Agree marketing activities with clients regarding the let of their property.
Know how to provide after-sales support to buyers of residential property Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Understand your organisation’s procedures for providing after-sales support to buyers.
- Understand how to deal with problems from buyers after purchasing residential property.
- Understand how to deal with queries from buyers after purchasing residential property.
- Understand how to deal with complaints from buyers after purchasing residential property.
Know how to qualify prospective buyers of property Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Understand organisational procedures for qualifying prospective buyers.
- Qualify prospective buyers.
Know how to review marketing activities for the sale of residential properties Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Understand your organisation’s procedures for marketing properties.
- Understand different methods of marketing properties.
- Understand how to implement different marketing activities.
- Understand how to review marketing activities.
- Understand how to amend marketing activities.
Understand how to maintain the security of individuals and property in a property environment Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Describe how to maintain the security of yourself and others
- Describe how to maintain the security of information
- Describe how to maintain the security of property
Understand how to match and promote properties to individuals Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Explain how to match properties to individuals
- Explain how to promote properties to individuals
- Explain how to match requirements of individuals to features in a property
Understand how to negotiate the sale of properties in England, Wales and Northern Ireland Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Understand organisational procedures for negotiating the sale of properties.
- Know the local property area.
- Know the local property market.
- Develop relationships with prospective buyers.
- Understand how to negotiate the sale of property.
- Understand how to complete negotiations for the sale of property.
Understand how to reduce risks to health and safety in the workplace Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Describe organisational health and safety procedures
- Describe how to identify hazards in the workplace
- Describe how to evaluate risks in the workplace
- Describe how to reduce risks to health and safety in the workplace
Understanding legislation, guidelines, codes of practice and statutory information in residential sales Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Explain legislation, guidelines and codes of practice in residential sales
- Explain statutory information in residential sales
Understanding professional conduct in a property environment Real unit · Awarding Body for the Built Environment
What you'll be able to do
- Understand how to present a positive image in a property environment, maintaining a professional appearance and demeanour
- Understand the importance of communicating information clearly and concisely to all stakeholders
- Understand the importance of dealing with enquiries and complaints in an appropriate and timely manner and of maintaining accurate records of all interactions
- Understand the scope and responsibilities of your job role within the property environment
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Conduct accompanied viewings of properties
- Standard
Contribute to maintaining the security of individuals and property
- Standard
Implement and review marketing plans for the sale of properties
- Standard
Match available properties to prospective buyers
- Standard
Negotiate the sale of properties in England, Wales and N Ireland
- Standard
Negotiate the sale of properties in Scotland
- Standard
Obtain instructions and agree a marketing plan towards selling individual properties
- Standard
Provide after-sales support to customers purchasing residential property
- Standard
Qualify Prospective Buyers of Property
- Standard
Review and interpret the results and wider implications of social marketing activities
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 1 record
- 1 record
- 1 record
- 2 records
Showing 5 roles, drawn from 6 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Senior Property Sales Consultant
This work can lead to branch management, regional sales leadership, or a senior sales role directing strategy across a whole company.
See the whole journeyThe credits, and who awards them
Level 3 credits are regulated, and they are awarded by Awarding Body for the Built Environment rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Behave in an ethical manner in all aspects of businessKnow how to obtain instructions and agree marketing activities for propertiesKnow how to provide after-sales support to buyers of residential propertyKnow how to qualify prospective buyers of propertyKnow how to review marketing activities for the sale of residential propertiesUnderstand how to maintain the security of individuals and property in a property environmentUnderstand how to match and promote properties to individualsUnderstand how to negotiate the sale of properties in England, Wales and Northern Ireland
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
- Rehearse the conversation Apply
“Understand how to negotiate the sale of properties in England, Wales and Northern Ireland” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.
- Pitch it Evaluate
“Know how to obtain instructions and agree marketing activities for properties” gets practised as a pitch. You make the case out loud, Zavmo asks the question the room would ask, and you make it again.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Conduct accompanied viewings of properties
- Contribute to maintaining the security of individuals and property
- Implement and review marketing plans for the sale of properties
- Match available properties to prospective buyers
- Negotiate the sale of properties in England, Wales and N Ireland
- Negotiate the sale of properties in Scotland
- Obtain instructions and agree a marketing plan towards selling individual properties
- Provide after-sales support to customers purchasing residential property
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Behave in an ethical manner in all aspects of business, one of this qualification's own units.
Applied to your work in any of these jobs
Learners will develop an understanding of professional, ethical, honest, and fair conduct in business. The unit covers the importance of equality, diversity, and recognising potential inducements such as gifts or bribes to ensure ethical behaviour.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for ABBE Level 3 Certificate in Understanding Sale of Residential Property
11 units in this credential, in the order it lists them, awarded by Awarding Body for the Built Environment.
- Behave in an ethical manner in all aspects of business
- Know how to obtain instructions and agree marketing activities for properties
- Know how to provide after-sales support to buyers of residential property
- Know how to qualify prospective buyers of property
- Know how to review marketing activities for the sale of residential properties
- Understand how to maintain the security of individuals and property in a property environment
and 5 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.