UK

United Kingdom · Operations · Director/VP (16-20 years)

VP, Global Facilities & Real Estate

Here is the whole job, in plain words. What it is, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

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  • Experience bandDirector/VP (16-20 years)
  • Direct reports25-100+ reports
  • Reports toChief Operations Officer (COO)
  • UK framework levelUsually a director, accountable for a division and its numbers

Also advertised as Global Head of Property & Operations · Director of Corporate Real Estate & Facilities · Head of Global Workplace Services

Built on 43,079 real UK job descriptions we analysed · grounded in qualifications employers recognise

Two short quizzes about you

1From this job to a course

The qualifications matched to this job

IWFM Level 7 Extended Diploma in Facilities Management Institute of Workplace and Facilities Management · Level 7 · covers 1 of 5 standards
IWFM Level 5 Certificate in Facilities Management Institute of Workplace and Facilities Management · Level 5 · covers 4 of 5 standards
IWFM Level 5 Award in Facilities Management Institute of Workplace and Facilities Management · Level 5 · covers 4 of 5 standards
IWFM Level 5 Diploma in Facilities Management Institute of Workplace and Facilities Management · Level 5 · covers 2 of 5 standards
IWFM Extended Level 6 Diploma in Facilities Management Institute of Workplace and Facilities Management · Level 6 · covers 1 of 5 standards
IWFM Level 6 Certificate in Facilities Management Institute of Workplace and Facilities Management · Level 6 · covers 1 of 5 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Managing Staff and Customers in Facilities Management IWFM Level 7 Extended Diploma in Facilities Management
Space management for facilities managers IWFM Level 5 Certificate in Facilities Management
Strategic facilities management support services operations IWFM Extended Level 6 Diploma in Facilities Management

The future skills this job leans on

AI Fluency working with AI as a thinking partner
Data Fluency turning numbers into a decision
AI Governance Fluency using AI responsibly
Automation Fluency building AI into how work runs
Sustainability Fluency building care for people and planet into the work
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Your Plan Illustration

Built for VP, Global Facilities & Real Estate

3 units that map to this job, from the qualifications that cover it.

  1. Managing Staff and Customers in Facilities Management Institute of Workplace and Facilities Management · covers 1 of 5 standards Level 7
  2. Space management for facilities managers Institute of Workplace and Facilities Management · covers 4 of 5 standards Level 5
  3. Strategic facilities management support services operations Institute of Workplace and Facilities Management · covers 1 of 5 standards Level 6
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as a VP, Global Facilities & Real Estate?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

  • AI-Driven Predictive Analytics for Portfolio Management
  • Advanced ESG Reporting & Green Finance Integration
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your VP, Global Facilities & Real Estate plan as you set up, starting with a Future Fluency module on using AI in your job. No card.

Your first Future Fluency module is free. After that, your AI tutor is £70 a month.

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3What this role really is

This role shapes an organisation's physical footprint across the globe, deciding where it operates and how its buildings support the business. It involves multi-million pound decisions, board-level conversations, and leading an international team.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

IWMS/CMMS (e.g., Archibus, iOFFICE, Planon) Strategic

Leading global platform selection and implementation, architecting data integration with ERP/HRIS, defining enterprise-wide KPIs for facilities performance, using it to drive strategic portfolio decisions.

BMS/BAS (e.g., Johnson Controls Metasys, Siemens Desigo) Architect

Developing the enterprise strategy for smart building technology, approving capital for system upgrades, setting global energy management policies and driving their implementation across the portfolio.

Lease Administration Software (e.g., CoStar, Tango) Strategic

Modelling the financial impact of complex global lease scenarios (renew vs. relocate), directing global lease negotiation strategy, and making final decisions on portfolio changes based on comprehensive data.

CAD & Space Planning (e.g., AutoCAD, Revit, Bluebeam Revu) Strategic

Developing and implementing global workplace design standards, approving major capital construction projects, and using advanced space utilisation data to drive long-term portfolio strategy and design choices.

Financial Planning Software (e.g., Anaplan, Oracle EPM, SAP RE-FX) Strategic

Owning the multi-year global real estate and facilities capital plan, presenting and defending the budget to the CFO/Board, and modelling Total Cost of Occupancy (TCO) for the entire portfolio to inform strategic decisions.

Executive Dashboards (e.g., Tableau, Power BI) Expert

Designing and presenting interactive dashboards to the C-Suite and Board, integrating data from all underlying systems to tell a compelling strategic story about portfolio performance, risks, and opportunities.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
Global Real Estate Strategy & Portfolio Optimisation N/A - No involvement in strategic decisions. N/A - May provide regional data for analysis. N/A - May contribute to regional strategy within global framework.
Capital Expenditure (CapEx) Approvals N/A - Submits purchase requisitions for small items. Approves OpEx purchases up to £5K for a single site. Approves OpEx up to £25K for a critical site/complex, recommends CapEx projects up to £100K.
Team Hiring & Organisational Design N/A - No hiring authority. Participates in interviews for junior roles. Interviews and provides strong recommendations for junior and mid-level roles, mentors new joiners.

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Portfolio Total Cost of Occupancy (TCO) Reduction
This is about the overall cost of running our global property portfolio, including rent, utilities, maintenance, and all associated services. We're looking for smart ways to reduce this without compromising quality.
Target · Decrease TCO by £2M-£5M+ annually through strategic leasing, operational efficiencies, and smart energy management.

Identifying and executing on opportunities to consolidate office space in London, leading to a £3M reduction in annual lease and operational costs, or negotiating better terms on a global facilities management contract saving £1.5M.

Global Capital Plan ROI & Adherence
We invest heavily in our buildings. This metric tracks whether those investments (new builds, major renovations, critical system upgrades) deliver the expected financial returns or meet crucial risk mitigation objectives, and if we stick to the budget.
Target · Ensure all major capital projects (over £500K) deliver >15% IRR or achieve defined strategic/risk objectives, with <5% budget variance.

A £5M data centre upgrade project that prevents 20 hours of downtime, saving £10M in potential lost revenue, delivered 2% under budget.

Critical Systems Uptime & Business Continuity
For our most important sites (data centres, labs, key operational hubs), we can't afford any downtime. This measures how reliably our critical infrastructure performs and how quickly we recover from any incidents.
Target · Maintain 99.999% uptime for critical infrastructure, with all business continuity plans tested and validated annually.

Following a regional power outage, our backup systems kicked in seamlessly, ensuring zero impact on operations for our Dublin data centre, as per the business continuity plan.

Global Energy & Carbon Footprint Reduction
Our commitment to sustainability is serious. This tracks our progress in reducing energy consumption and carbon emissions across our entire global portfolio, aligning with our ESG goals.
Target · Achieve a 5-10% year-on-year reduction in global energy consumption and Scope 1 & 2 carbon emissions.

Implementing LED lighting upgrades and optimising BMS schedules across 20 sites in EMEA, resulting in a 7% reduction in regional energy use and a corresponding drop in carbon emissions.

Strategic Partnership with Executive Leadership
This isn't just about being asked to fix things; it's about being a trusted advisor to the C-suite on all things property and operations. You'll be seen as the go-to expert for strategic decisions.
  • Regularly invited to executive strategy sessions, proactively consulted on major business expansion or contraction plans, opinions sought on critical capital allocation decisions, positive feedback from COO and CFO on strategic contributions.
Workplace Experience & Employee Satisfaction
Our facilities should enhance productivity and make people happy to come to work (or work from home effectively). This measures how well our physical spaces support our employees.
  • Positive trends in employee surveys related to workspace quality, comfort, and functionality
  • high adoption rates for new workplace initiatives (e.g., hybrid working models)
  • reduced complaints related to facility issues
  • anecdotal feedback from business unit leaders about improved team collaboration and morale due to space design.
Global Team Leadership & Development
Leading a large, geographically dispersed team means building capability, fostering a strong culture, and ensuring everyone is aligned and growing. You're responsible for the health and performance of your entire global function.
  • High retention rates within your leadership team
  • clear succession plans for key roles
  • positive 360-degree feedback from direct reports and peers
  • successful implementation of global training programmes
  • demonstrable improvements in team efficiency and project delivery.
Risk Mitigation & Regulatory Compliance
Keeping our operations safe, secure, and compliant with all local and international regulations is non-negotiable. You'll be expected to anticipate and address potential risks before they become problems.
  • Zero critical health, safety, or environmental incidents
  • successful completion of all internal and external audits with minimal findings
  • proactive identification and mitigation of emerging regulatory risks
  • robust disaster recovery and business continuity plans in place and regularly tested.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Strategic Impact & Transformation

You're motivated by seeing your long-term real estate strategy come to life, knowing your decisions on portfolio optimisation or new building design will impact the company for years. You love the challenge of transforming how we use our physical spaces.

Leading the charge on a new global hybrid working model, seeing it successfully implemented across 50+ offices, and knowing you've fundamentally changed how our people work for the better.

Problem Solving on a Global Scale

You thrive on untangling complex, multi-faceted problems that span continents – whether it's navigating tricky local regulations for a new site or figuring out how to standardise maintenance across diverse cultures. The bigger the puzzle, the better.

Successfully negotiating a complex lease exit in a challenging market, saving the company millions, or resolving a critical infrastructure issue that threatened global operations.

Building & Leading High-Performing Teams

You get a real buzz from developing your global team, empowering your regional leaders, and seeing them grow. You're passionate about creating a culture of excellence and accountability within your function.

Mentoring a regional director who then steps up to take on a larger, more complex portfolio, or seeing your team successfully deliver a major global project under tight deadlines.

What frustrates people
  • The 'Landlord' Stigma: Constantly fighting the perception of being a cost centre that just fixes things, rather than a strategic partner enabling business success.
  • The CapEx Battle: Competing for multi-million pound funding for 'boring' infrastructure (e.g., a new roof) against 'exciting' revenue-generating projects from Sales or R&D.
  • Inheriting Neglect: Taking over a portfolio riddled with 'deferred maintenance' from prior leadership, leaving you to deal with the consequences and ask for massive, un-budgeted funds.
  • The Space Police: Being forced to enforce unpopular space policies (like desk hoteling or office moves) on resistant business units who feel a sense of entitlement to 'their' space.
  • The 2 AM Crisis Call: Your life is on-call. A burst pipe, a data centre overheating, or a security breach at a global office doesn't wait for business hours.
  • Global Standards vs. Local Rebellion: Trying to implement a consistent global process (for safety, maintenance, etc.) only to be met with 'that's not how we do it here' from every regional office.
What this role does not give you
  • A 9-to-5, predictable schedule with no urgent calls.
  • A role where every single project you initiate sees completion and gets celebrated publicly.
  • A quiet, solitary job; you'll be interacting with people constantly, from engineers to the CEO.
  • A role focused purely on innovation without the heavy lifting of operational excellence and cost control.

8Who you work with

This role directly shapes our company's global footprint, impacting everything from our operational efficiency and financial performance (think millions in CapEx and OpEx) to our employee experience and brand reputation. Your decisions on real estate strategy, capital investment, and workplace design will have multi-year consequences for the business and our people.

Inside the business
  • Chief Operations Officer (COO) and Executive Leadership Team
  • Chief Financial Officer (CFO) and Finance Leadership
  • Heads of HR and People Operations
  • Legal Counsel (especially for leases and contracts)
  • Regional Business Unit Leaders
  • IT and Security Teams (for building systems and physical security)
Outside the business
  • Commercial Real Estate Brokers and Advisors
  • Landlords and Property Owners
  • Major Vendors (e.g., global facilities management providers, construction firms)
  • Architects and Design Consultants
  • Regulatory Bodies (for health, safety, and environmental compliance)
  • Investors and Board Members (for capital expenditure approvals and ESG reporting)

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • Extensive experience (12+ years) leading large-scale facilities and real estate operations across multiple countries or a significant, complex portfolio.
  • Proven track record of managing multi-million pound budgets (OpEx and CapEx) and delivering significant cost savings or value creation.
  • Demonstrable experience in developing and executing global real estate strategies, including lease negotiations, portfolio optimisation, and capital project delivery.
  • Strong leadership experience, including managing and developing a diverse team of managers and individual contributors across different geographies.
  • A deep understanding of critical infrastructure (e.g., data centres, manufacturing sites) and business continuity planning.
  • Experience presenting to and influencing executive leadership teams and board members on strategic property matters.

10What to practise next

Where the job is going, and what to do about it starting this week.

Integrated Smart Building Ecosystem Design

The future isn't just smart buildings; it's smart portfolios. We need to move beyond siloed systems to create a fully integrated ecosystem where BMS, IWMS, security, and IoT sensors talk to each other, providing holistic data for strategic decision-making and automated operations.

Digital Twin Technology for Real Estate · IoT Sensor Deployment & Data Governance · Cybersecurity for Operational Technology (OT) · API Integration & Data Orchestration

  • This quarter: Research leading smart building platforms and their integration capabilities.
  • Next 6 months: Develop a proof-of-concept for a digital twin or advanced IoT deployment in a pilot facility.
  • Next 12 months: Create a multi-year roadmap for integrating our core building systems into a unified 'smart portfolio' platform.
  • Month 18: Lead discussions with IT and security teams to ensure our OT infrastructure is secure and scalable.

Quick win: Identify one simple IoT sensor application (e.g., desk occupancy sensors) and pilot it in a small office to understand data collection and integration challenges.

11Staying current once you are in

What people here do to keep up
  • Regularly attend industry conferences (e.g., CoreNet Global Summits, IFMA World Workplace) to stay abreast of global trends and network with peers.
  • Engage in executive education programmes focused on global leadership, strategic finance, or advanced real estate management.
  • Participate in cross-functional leadership development programmes within the company to broaden business acumen beyond facilities.
  • Actively mentor junior and mid-level professionals within the facilities and real estate function, fostering talent development.
  • Contribute to industry thought leadership through articles, presentations, or participation in professional committees.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

AI-Driven Predictive Analytics for Portfolio Management

Competitors are already using AI to predict market shifts, optimise lease terms, and identify underperforming assets. Analysts who figure this out will outproduce peers 3:1, giving us a significant competitive edge in real estate strategy and cost control.

  • Machine Learning for Market Forecasting
  • Generative AI for Lease Analysis
  • Optimisation Algorithms for Space Planning
  • Data Integration & Visualisation for Strategic Insights

Advanced ESG Reporting & Green Finance Integration

Investors and regulators are demanding increasingly detailed and verifiable ESG data, especially for real estate assets. Companies that can't demonstrate robust sustainability performance will struggle to attract capital and talent. This is moving from compliance to a core business driver.

  • TCFD & CSRD Reporting Standards
  • Green Building Certifications (e.g., Net Zero pathways)
  • Green Lease Clauses & Sustainable Procurement
  • Carbon Accounting for the Built Environment

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • Global Portfolio Strategy & Optimisation
  • Total Cost of Occupancy (TCO) Modelling & Management
  • Long-Range Capital Planning & Project Delivery
  • Business Continuity & Critical Environments Management
  • Workplace Experience & Change Management
  • Sustainability (ESG) for the Built Environment

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Director, Global Facilities Operations (Level 5)

    3-5 years in previous role

    Skills to master

    • Deep expertise in a specific global facilities function (e.g., maintenance, EHS, design & construction), proven ability to set global standards and manage a team of regional leaders.

    You're ready to move on when

    • Successfully led a major global functional programme (e.g., a global CMMS rollout).
    • Managed a multi-million pound budget for a global function with high adherence.
    • Demonstrated strong leadership and development of a geographically dispersed team.
  2. 2

    Regional Head of Facilities & Real Estate (Level 4/5 equivalent)

    5-7 years in previous role

    Skills to master

    • Full P&L accountability for a significant geographic region (e.g., EMEA or APAC), including all facilities operations, lease management, and capital projects. Strong understanding of regional market dynamics.

    You're ready to move on when

    • Successfully managed a regional portfolio with significant cost savings and operational improvements.
    • Led complex lease negotiations and capital projects within their region.
    • Built and managed strong relationships with regional business unit leaders and external partners.
  3. 3

    Head of Corporate Real Estate (Level 5 equivalent)

    4-6 years in previous role

    Skills to master

    • Expertise in strategic real estate planning, portfolio optimisation, lease administration, and transaction management on a global scale. Strong financial modelling and negotiation skills.

    You're ready to move on when

    • Successfully executed major real estate transactions (acquisitions, dispositions, complex leases).
    • Developed and implemented a strategic real estate plan that delivered measurable business value.
    • Demonstrated strong analytical skills in TCO modelling and financial impact assessment.

15Where this role leads

The long view: This role can lead towards the C-suite, or towards deep specialism in real estate or sustainability strategy.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how VP, Global Facilities & Real Estate is actually changing.

Where it leads

Roles this leads to

The record names a next step, but the catalogue has no page for it yet:

  • Chief Operations Officer (COO) / Chief Administrative Officer (CAO) (Level 7)

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Managing Staff and Customers in Facilities Management, worked against VP, Global Facilities & Real Estate.

Managing Staff and Customers in Facilities Management Level 7

Applied to your work in VP, Global Facilities & Real Estate

This unit aims to enable learners to develop, implement, and critically review strategies for improving performance measurement and customer service within facilities management. Learners will also develop and implement strategies for improving customer relationships, aligning these with organisational objectives.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

Start my VP, Global Facilities & Real Estate plan, free
See Your Progress Grow Illustration
VP, Global Facilities & Real Estate
  • Global Portfolio Strategy & Optimisation
  • Total Cost of Occupancy (TCO) Modelling & Management
  • Long-Range Capital Planning & Project Delivery
  • Business Continuity & Critical Environments Management
  • Workplace Experience & Change Management
  • Sustainability (ESG) for the Built Environment
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

16The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

VP, Global Facilities & Real Estate is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Chief Operations Officer (COO) / Chief Administrative Officer (CAO) (Level 7)

    5-8 years in VP role

    Enterprise-level strategic leadership, P&L £10M+, board governance, investor relations.

    • Supply chain management and logistics.
    • Manufacturing operations (if applicable).
    • Customer service operations.
    • Enterprise risk management.
Working with AI on the job

Working with AI

Where AI is starting to help

As VP of Global Facilities, your time is gold. You're juggling multi-million pound budgets, complex global strategies, and constant operational demands. What if you could reclaim hours every week, not by working harder, but by working smarter with AI?

We're not talking about replacing people; we're talking about giving you and your team superpowers. Imagine AI handling the grunt work, crunching numbers, spotting patterns, and even drafting your executive summaries, freeing you up to focus on the truly strategic, high-impact decisions that only you can make. This isn't science fiction; it's happening now.

Predictive Maintenance Automation

AI analyses real-time sensor data from our global HVAC systems, critical power infrastructure, and other key equipment. It predicts failures before they happen, automatically generating detailed work orders in the CMMS, scheduling technicians, and even ordering parts. For you, this means fewer 2 AM crisis calls and more predictable operational costs across the globe.

Global Space Utilisation Intelligence

AI synthesises data from badge swipes, WiFi logins, and occupancy sensors across our entire portfolio. It gives you a dynamic, real-time understanding of how every square foot is actually used, recommending office consolidations, identifying underused zones, and modelling the impact of new hybrid work policies. This intelligence drives multi-million pound portfolio optimisation decisions, directly impacting our TCO.

AI-Powered Lease Abstraction & Risk Analysis

An AI engine scans hundreds of complex global lease documents in minutes, extracting and structuring critical data points – renewal dates, CAM caps, co-tenancy clauses, insurance requirements – into a central database. It flags risks and inconsistencies, giving you an instant, accurate overview of your entire global lease portfolio, saving countless hours of legal and administrative review.

Executive Narrative & Board Report Generation

AI drafts your monthly and quarterly business review narratives and even initial board report sections. It converts raw operational data (energy consumption, project spend, work order volume, space utilisation) into concise, business-focused summaries for the C-suite, highlighting key trends, risks, and achievements. This frees you to focus on strategy and messaging, not wordsmithing.

Common questions

Common questions

How do you become a VP, Global Facilities & Real Estate?

Common routes in include Director, Global Facilities Operations (3-5 years in previous role), Regional Head of Facilities & Real Estate (Level 4/5 equivalent) (5-7 years in previous role) and Head of Corporate Real Estate (Level 5 equivalent) (4-6 years in previous role). Times vary with prior experience.

Where can a VP, Global Facilities & Real Estate progress to?

This role can lead on to Chief Operations Officer (COO) / Chief Administrative Officer (CAO) (5-8 years in VP role), depending on the skills you build.

What new skills matter most for a VP, Global Facilities & Real Estate?

Increasingly, AI-Driven Predictive Analytics for Portfolio Management and Advanced ESG Reporting & Green Finance Integration. These are the skills our record of this role lists as growing.

Free tools

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Three free tools, no account needed. Each one ends with a role, a level and a way in.

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17Where to go from here

Other roles at Level 7

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

 More jobs in operations

Stay in the field you know and move sideways rather than up.
If you leave this industry

The skills built in this role, global strategic planning, large-scale budget management, complex negotiation, and leading diverse teams, transfer well to other large, multinational organisations. That includes senior operational or administrative leadership roles in sectors such as manufacturing, logistics, retail or technology, particularly those with a significant physical footprint.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my VP, Global Facilities & Real Estate plan, free What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.