How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Institute of Workplace and Facilities Management has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Institute of Workplace and Facilities Management awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Institute of Workplace and Facilities Management.
The IWFM Level 7 Extended Diploma in Facilities Management is designed for professionals in the facilities management sector. It develops strategic skills and knowledge in areas such as business, information management, and staff management.
These are the units Institute of Workplace and Facilities Management registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Institute of Workplace and Facilities Management. It does the teaching and the mapping. Institute of Workplace and Facilities Management sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
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What each unit actually teaches you to do
Finance and Facilities Management Real unit · Institute of Workplace and Facilities Management
What you'll be able to do
- Appraise an organisation’s financial performance.
- Appraise an organisation’s financial position.
- Appraise an organisation’s financial prospects.
- Identify an organisation’s financing requirements.
- Recommend how an organisation’s financing requirements should be addressed.
- Evaluate investment opportunities.
- Recommend whether investment opportunities should be pursued.
- Combine financial and non-financial measures in the creation of performance control processes.
Knowledge, Information and Change Management for Facilities Management Real unit · Institute of Workplace and Facilities Management
What you'll be able to do
- Apply understanding of the flow of information and knowledge within an organisation to the development of facilities management strategy.
- Explain how the effective use of information and knowledge brings benefits to an organisation.
- Apply change management theory to influence the vision and strategy of the organisation in the context of facilities management.
- Develop and embed a change management strategy in the context of the strategic position of the facilities management function.
Leadership, Partnership and Change within Facilities Management Real unit · Institute of Workplace and Facilities Management
What you'll be able to do
- Critique theories and current research exploring the complex nature of change in the context of facilities management.
- Critique theories and current research exploring the complex nature of partnership and leadership in the context of facilities management.
- Recognise leadership as a process of adaptation and evolution within facilities management.
- Compare the implications of different values, cultures, and organisational forms in the approaches to partnership and leadership within facilities management.
Legislation, Finance and Risk in Facilities Management Real unit · Institute of Workplace and Facilities Management
What you'll be able to do
- Understand the impact of corporate governance on stakeholders.
- Understand an organisation’s ethical responsibilities to their stakeholders.
- Understand an organisation’s social responsibilities to their stakeholders.
- Evaluate the application of risk management in the context of an organisation’s strategy.
- Apply risk management strategies within facilities management.
- Manage risk management strategies within facilities management.
- Develop budgets relevant to facilities management.
- Critically review budgets relevant to facilities management.
- Evaluate the financial performance of the facilities management function.
- Monitor key policies and procedures for facilities management.
- Review key policies and procedures for facilities management.
Managing Facilities Management Projects and Contracts Real unit · Institute of Workplace and Facilities Management
What you'll be able to do
- Develop the decision-making processes leading to the inception of facilities management projects.
- Implement the decision-making processes leading to the inception of facilities management projects.
- Critically review the decision-making processes leading to the inception of facilities management projects.
- Critically appraise key project management principles in relation to facilities management projects.
- Critically appraise key project management processes in relation to facilities management projects.
- Develop procurement methodologies used within facilities management projects.
- Implement procurement methodologies used within facilities management projects.
- Critically review procurement methodologies used within facilities management projects.
- Appraise contracting arrangements for facilities management.
- Manage contracting arrangements for facilities management.
- Manage the working dynamic between project stakeholders.
- Manage the working dynamic between project leaders.
- Manage the working dynamic between the project team.
Managing Organisations and People in Facilities Management Real unit · Institute of Workplace and Facilities Management
What you'll be able to do
- Critically evaluate organisational human resource strategies and policies within facilities management.
- Understand the range of factors that influence behaviour in organisations, including individual, group, and organisational factors.
- Motivate, engage, and empower staff within the facilities management function to achieve organisational goals.
Managing Staff and Customers in Facilities Management Real unit · Institute of Workplace and Facilities Management
What you'll be able to do
- Develop strategies for improving performance measurement and customer service within facilities management.
- Implement strategies for improving performance measurement and customer service within facilities management.
- Critically review strategies for improving performance measurement and customer service within facilities management.
- Develop strategies for improving customer relationships within facilities management.
- Implement strategies for improving customer relationships within facilities management.
- Critically review strategies for improving customer relationships within facilities management.
- Motivate staff within the facilities management function.
- Engage staff within the facilities management function.
- Empower staff within the facilities management function.
- Apply appropriate leadership styles to encourage customer satisfaction and engagement.
- Apply appropriate management styles to encourage customer satisfaction and engagement.
- Analyse the wider context that affects relationships with colleagues, stakeholders, suppliers and specialists.
- Interpret the wider context that affects relationships with colleagues, stakeholders, suppliers and specialists.
Procurement and Measurement in Facilities Management Real unit · Institute of Workplace and Facilities Management
What you'll be able to do
- Develop different models of facilities management procurement.
- Implement different models of facilities management procurement.
- Critically review different models of facilities management procurement.
- Develop performance measures for the evaluation of facilities management delivery.
- Implement performance measures for the evaluation of facilities management delivery.
- Critically review performance measures for the evaluation of facilities management delivery.
- Develop strategies for improving performance measurement and customer service.
- Implement strategies for improving performance measurement and customer service.
- Critically review strategies for improving performance measurement and customer service.
Strategic Facilities Management and Business Real unit · Institute of Workplace and Facilities Management
What you'll be able to do
- Explain the importance of positioning facilities management at a strategic business level within an organisation.
- Apply generic management theory to the context of facilities management.
- Review, analyse, and evaluate the importance of embedding innovation management within facilities management practices.
- Envisage future trends in facilities management and critically apply these to the development of facilities management strategy.
Strategic Property Asset Management Real unit · Institute of Workplace and Facilities Management
What you'll be able to do
- Appraise the core business activity to determine operational property requirements.
- Operate effectively and formulate decisions when dealing with legal matters in relation to property assets.
- Evaluate and appraise the value and performance of property assets.
- Act as an informed organisational stakeholder in strategic property asset management decisions.
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Analyse the strategic importance of workplace and facilities services
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 2 records
- 2 records
- 2 records
- 1 record
- 1 record
Showing 6 roles, drawn from 281 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Global Facilities Programme Director
This role can lead to regional facilities leadership, a head of facilities post, or a director or VP role in real estate and facilities.
See the whole journeyThe credits, and who awards them
Level 7 credits are regulated, and they are awarded by Institute of Workplace and Facilities Management rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Finance and Facilities ManagementKnowledge, Information and Change Management for Facilities ManagementLeadership, Partnership and Change within Facilities ManagementLegislation, Finance and Risk in Facilities ManagementManaging Facilities Management Projects and ContractsManaging Organisations and People in Facilities ManagementManaging Staff and Customers in Facilities ManagementProcurement and Measurement in Facilities Management
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Navigator · your what-if tutor Illustration - Bring your own plan Create
For “Managing Facilities Management Projects and Contracts” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Draft the real one Create
You do “Finance and Facilities Management” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
- Lead it Apply
“Knowledge, Information and Change Management for Facilities Management” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Finance and Facilities Management, one of this qualification's own units.
Applied to your work in any of these jobs
Learners will appraise an organisation's financial performance, position, and prospects through analysis of financial statements and ratios. They will identify financing requirements, evaluate investment opportunities, and make informed financial recommendations.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for IWFM Level 7 Extended Diploma in Facilities Management
10 units in this credential, in the order it lists them, awarded by Institute of Workplace and Facilities Management.
- Finance and Facilities Management
- Knowledge, Information and Change Management for Facilities Management
- Leadership, Partnership and Change within Facilities Management
- Legislation, Finance and Risk in Facilities Management
- Managing Facilities Management Projects and Contracts
- Managing Organisations and People in Facilities Management
and 4 more in the full unit list below.
Free tools
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Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.