The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
Contract Turnaround Time (Routine Agreements)
How quickly you finalise standard agreements like NDAs, simple vendor contracts, and routine tower leases.
Target · <48 hours for NDAs/simple vendor contracts; <5 working days for routine leases.You closed 15 NDAs last month, averaging 1.5 days each, and negotiated 3 standard tower leases, averaging 4 days each. That's well within target.
Regulatory Filing Accuracy
The percentage of routine regulatory filings (e.g., Ofcom reports, licence renewals) that are accepted without needing corrections or re-submissions due to your error.
Target · >99% accuracy.Out of 50 Ofcom filings this quarter, only one needed a minor amendment due to a formatting issue, not a substantive legal error. That's a 98% success rate.
Legal Research Efficiency
How quickly you deliver concise, on-point research memos or advice on specific telecom legal questions.
Target · 80% of research requests completed within agreed deadlines (usually 1-3 days depending on complexity).The Product team asked for advice on a new CPNI rule on Monday; you delivered a clear memo by Wednesday afternoon, allowing them to adjust their product launch timeline.
Cost Avoidance (Minor Disputes)
Successfully resolving smaller disputes (e.g., with local councils over access, minor vendor disagreements) before they escalate to formal litigation, saving potential legal fees and damages.
Target · Resolve 75% of pre-litigation disputes for <25% of the initial claimed exposure.A local council threatened a £10K fine for a minor pole attachment issue. You negotiated it down to a £1K administrative fee and a promise to fix the issue within a week, avoiding a bigger headache.
Practical Business Advice
Providing clear, actionable legal advice that the business can actually use, rather than just reciting legal theory. It's about finding compliant 'yes' answers.
- Business teams regularly come to you early in their planning
- they comment that your advice is easy to understand and implement
- you propose solutions, not just problems.
Proactive Issue Spotting
Identifying potential legal or regulatory issues before they become major problems, often by understanding business plans and asking the right questions.
- You flag a potential CPNI issue in a new marketing campaign before it launches
- you spot an outdated clause in a standard contract template that could cause issues down the line
- you're often the first to raise a regulatory risk.
Stakeholder Collaboration & Trust
Building strong working relationships with internal teams, making them feel comfortable approaching you with legal questions and trusting your judgment.
- Internal clients seek you out directly for advice
- you're included in early-stage project meetings
- positive feedback from business unit leads on your responsiveness and helpfulness.
Continuous Learning & Application
Staying on top of changes in telecom law and applying that knowledge to your daily work.
- You share relevant legal updates with the team
- your advice incorporates recent regulatory decisions
- you proactively seek out training on new areas of telecom law.