How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer ProQual Awarding Body has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and ProQual Awarding Body awards. A qualified assessor at the centre judges your evidence, and the certificate comes from ProQual Awarding Body.
This qualification provides a nationally recognised qualification for candidates working in a legal advice environment, aimed at first line advisers who explore a client's problem in detail and provide appropriate advice within their level of responsibility.
These are the units ProQual Awarding Body registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with ProQual Awarding Body. It does the teaching and the mapping. ProQual Awarding Body sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
Try a free Future Fluency lesson first
The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.
No card · Nothing to commit to
What each unit actually teaches you to do
Contribute to the prevention and management of inappropriate behaviour Real unit · ProQual Awarding Body
What you'll be able to do
- Understand the principles of prevention and management of inappropriate behaviour
- Contribute to preventing inappropriate behaviour
Facilitating legal advice using an interpreter Real unit · ProQual Awarding Body
What you'll be able to do
- Understand the use of interpreters in providing legal advice
- Set up the interpretation process
Managing interviews with legal advice clients Real unit · ProQual Awarding Body
What you'll be able to do
- Understand the importance of developing and managing interviews with clients
- Manage the interview with the client
- Complete the interview with the client
Providing and receiving referrals on behalf of legal advice clients Real unit · ProQual Awarding Body
What you'll be able to do
- Understand the processes and procedures for providing and receiving referrals
- Implement referral procedures
Providing initial advice on family law Real unit · ProQual Awarding Body
What you'll be able to do
- Understand the legislative framework relating to family law
Providing initial advice to young people on their rights under the law Real unit · ProQual Awarding Body
What you'll be able to do
- Understand the legislative framework relating to young people's rights
Providing initial disability discrimination legal information and advice Real unit · ProQual Awarding Body
What you'll be able to do
- Understand the framework relating to disability discrimination
Providing initial discrimination legal information and advice Real unit · ProQual Awarding Body
What you'll be able to do
- Understand the legislative framework relating to discrimination
Providing initial employment legal information and advice Real unit · ProQual Awarding Body
What you'll be able to do
- Understand the legislative framework relating to employment
Providing initial health and community care legal information and advice Real unit · ProQual Awarding Body
What you'll be able to do
- Understand the legislative context of health and care
Providing initial information and advice in education law Real unit · ProQual Awarding Body
What you'll be able to do
- Understand the legislative framework regarding education
Providing initial legal advice in consumer law Real unit · ProQual Awarding Body
What you'll be able to do
- Understand the framework relating to consumer law
Providing initial legal advice in housing law Real unit · ProQual Awarding Body
What you'll be able to do
- Understand the legislative framework relating to housing
Providing initial legal advice in mental health law Real unit · ProQual Awarding Body
What you'll be able to do
- Understand the legislative framework regarding mental health
Providing initial legal advice in welfare rights Real unit · ProQual Awarding Body
What you'll be able to do
- Understand the legislative framework regarding welfare rights
Providing initial money and debt legal advice Real unit · ProQual Awarding Body
What you'll be able to do
- Understand the legislative framework relating to consumer credit
Providing legal advice to clients Real unit · ProQual Awarding Body
What you'll be able to do
- Understand the process and procedures of providing legal advice
- Define the client’s needs
- Provide legal advice to meet the client’s needs
Providing legal information and advice using the telephone Real unit · ProQual Awarding Body
What you'll be able to do
- Know the processes for providing legal advice using the telephone
- Respond to client queries on the telephone
Supporting legal advice clients to act on their own behalf Real unit · ProQual Awarding Body
What you'll be able to do
- Understand the importance of helping clients act on their own behalf
- Establish client’s needs and capabilities
- Help the client to act on their own behalf
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Act on behalf of clients in informal proceedings
- Standard
Contribute to the prevention and management of inappropriate behaviour
- Standard
Develop the capacity of the organisation to meet the needs of clients
- Standard
Facilitate communication using interpreters
- Standard
Provide First Line Education Legal Advice
- Standard
Provide First Line Money and Debt Legal Advice
- Standard
Provide Specialist Criminal Law Advice
- Standard
Provide and receive referrals on behalf of clients
- Standard
Provide first line consumer legal advice
- Standard
Provide first line disability legal advice
- Standard
Provide first line discrimination legal advice
- Standard
Provide first line employment legal advice
- Standard
Provide first line family law advice
- Standard
Provide first line health and community care legal advice
- Standard
Provide first line housing legal advice
- Standard
Provide first line legal advice for students
- Standard
Provide first line legal advice to young people
- Standard
Provide information and advice using the telephone
Showing 18 of 28 standards these units map to.
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 1 record
- 1 record
- 1 record
- 1 record
- 1 record
Showing 6 roles, drawn from 11 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Healthcare Lawyer
This work can lead to partner roles in a healthcare law practice, or in-house positions such as associate general counsel or legal director in a healthcare organisation.
See the whole journeyThe credits, and who awards them
Level 3 credits are regulated, and they are awarded by ProQual Awarding Body rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Contribute to the prevention and management of inappropriate behaviourFacilitating legal advice using an interpreterManaging interviews with legal advice clientsProviding and receiving referrals on behalf of legal advice clientsProviding initial advice on family lawProviding initial advice to young people on their rights under the lawProviding initial disability discrimination legal information and adviceProviding initial discrimination legal information and advice
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration - Rehearse the conversation Apply
“Managing interviews with legal advice clients” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.
- Lead it Apply
“Contribute to the prevention and management of inappropriate behaviour” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Act on behalf of clients in informal proceedings
- Contribute to the prevention and management of inappropriate behaviour
- Develop the capacity of the organisation to meet the needs of clients
- Facilitate communication using interpreters
- Provide First Line Education Legal Advice
- Provide First Line Money and Debt Legal Advice
- Provide Specialist Criminal Law Advice
- Provide and receive referrals on behalf of clients
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Contribute to the prevention and management of inappropriate behaviour, one of this qualification's own units.
Applied to your work in any of these jobs
Focuses on organisational guidelines to minimise inappropriate behaviour in a legal context, promoting effective communicative environments.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for ProQual Level 3 Award in Providing Initial Legal Advice
19 units in this credential, in the order it lists them, awarded by ProQual Awarding Body.
- Contribute to the prevention and management of inappropriate behaviour
- Facilitating legal advice using an interpreter
- Managing interviews with legal advice clients
- Providing and receiving referrals on behalf of legal advice clients
- Providing initial advice on family law
- Providing initial advice to young people on their rights under the law
and 13 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.