The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
Negotiation Effectiveness (Playbook Adherence)
This measures how often we stick to our preferred negotiation positions on key commercial clauses, like limitation of liability or indemnities, for complex deals.
Target · >80% adherence to 'preferred' positionsIf our playbook says we aim for a LoL cap of 1x contract value, and you consistently achieve 0.8x-1.2x on 85% of your deals, you're hitting this. We're not looking for perfection, but smart, defensible positions.
Deal Velocity for Complex Agreements
The average time it takes to get our high-value, non-standard deals from initial draft to signature. We want to be fast, but not reckless.
Target · Reduce average negotiation time by 15% quarter-over-quarterIf a complex deal typically takes 45 days, we want to see that come down to around 38 days without compromising terms. This means smart negotiation, not just rushing.
Playbook Development & Adoption
How many new or updated playbooks and templates you've developed, and how well the team is actually using them.
Target · Develop 2-3 new/updated playbooks annually; >90% team adoptionYou might create a new playbook for a novel product offering, complete with fall-back positions and internal FAQs. We'll then check if the L2/L3 negotiators are actually using it, and if it's helping them.
Mentorship & Team Development
The success of your direct reports or mentees, specifically their progression and ability to handle more complex work.
Target · At least one L2 mentee successfully promoted to L3 within 18 monthsYou'll be coaching junior negotiators, helping them with tricky clauses, and giving them the confidence to take on bigger deals. Seeing them grow and step up is a direct measure of your leadership.
Strategic Influence & Counsel
Your ability to provide proactive, commercially-minded legal advice that shapes business decisions, not just reacts to them.
- You're regularly invited to strategic planning meetings, not just deal-specific calls. Sales and Product leadership seek your input early in the process for new initiatives. You're seen as a trusted advisor, not just a 'legal blocker'.
Proactive Risk Identification & Mitigation
How well you anticipate future legal or commercial risks and build mechanisms into our contracts or processes to address them before they become problems.
- You'll flag emerging regulatory changes and proactively update our templates. You'll identify potential areas of dispute in a new product and suggest contractual protections. Fewer 'surprise' legal issues landing on the team's desk thanks to your foresight.
Stakeholder Satisfaction (Internal & External)
How effectively you manage relationships and communicate with both our internal business teams and external counterparties.
- Business teams consistently report that you're easy to work with, responsive, and provide clear, practical advice. External counsel respects your negotiation style and professionalism, even when you're pushing hard. You're known for getting to a 'yes' that works for everyone.
Legal Tech & Process Optimisation
Your contribution to making our contracting processes more efficient, scalable, and user-friendly through the smart use of technology.
- You'll lead the charge on implementing new CLM features or integrating our e-signature tools more effectively. You'll identify bottlenecks in the current workflow and propose concrete, tech-enabled solutions. Basically, you're making everyone's lives easier with smart tools.