NOCN · RQF Level 3

NOCN Level 3 Certificate in Trade Unions Today

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 3
  • Total credits21
  • Guided learning105 hours
  • Units in this qualification176

Awarded by NOCN · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

NOCN offers a broad range of qualifications and alternative routes for both experienced workers and new entrants to the jobs market.

These are the units NOCN registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Accrediting Trade Union EducationReal unit · NOCN
This unit provides learners with an understanding of accreditation in trade union education, including key features and benefits. You'll gain knowledge of accreditation processes and develop plans to implement accreditation for trade union courses.

What you'll be able to do

  • Understand the accreditation of trade union education programmes and its benefits.
  • Understand the key features of accreditation, including standards, processes, and quality assurance.
  • Plan for implementing accreditation on a trade union course, including resource allocation and stakeholder engagement.
Analysing Union Power and AlliancesReal unit · NOCN
This unit introduces learners to union power analysis, including identifying sources of power, assessing the balance of power between unions and employers, and conducting power analyses. You'll understand how such analysis informs campaign strategies and tactics.

What you'll be able to do

  • Understand the components of union power analysis, including identifying sources of union power and assessing the balance of power between unions and employers.
  • Understand the significance of union power analysis to comprehensive campaigns, including how it can inform campaign strategy and tactics.
  • Conduct a union power analysis, including gathering and analysing relevant information.
Applying Health and Safety Legislation in the WorkplaceReal unit · NOCN
You'll gain knowledge of the background, origins, and main legal requirements of specific health and safety legislation affecting workplaces. The unit enables application of these regulations to improve health and safety standards and understand enforcement mechanisms.

What you'll be able to do

  • Understand the background and origins of specific health and safety legislation affecting the workplace.
  • Know the main legal requirements of specific health and safety regulations.
  • Understand how specific health and safety regulations can be used to improve health and safety standards at work.
Applying Health and Safety Legislation in the WorkplaceReal unit · NOCN
This unit covers the background, origins, and main legal requirements of specific health and safety legislation affecting the workplace. You'll understand how to apply these regulations to improve health and safety standards and ensure compliance.

What you'll be able to do

  • Understand the background and origins of specific health and safety legislation affecting the workplace.
  • Know the main legal requirements of specific health and safety regulations.
  • Understand how specific health and safety regulations can be used to improve health and safety standards at work.
Building Confidence for Trade UnionistsReal unit · NOCN
This unit explores how building confidence can positively affect union members' personal and professional lives and the union itself. You'll understand the damaging effects of workplace stereotyping and how to bring about change through collective action.

What you'll be able to do

  • Understand how building confidence can positively change the lives of union members, both personally and professionally.
  • Understand how confidence can be damaged by stereotyping in the workplace, and the impact this can have on individuals and the union.
  • Understand how to bring about positive change in the workplace through collective action and effective representation.
Building Equality in the Workplace for Trade Union RepresentativesReal unit · NOCN
You'll analyse the impact of discrimination in the workplace and union, and evaluate methods for building equality. It develops skills to plan strategies that promote inclusivity and challenge discrimination within unions and workplaces.

What you'll be able to do

  • Analyse the impact of discrimination in the workplace and within the union, recognising its various forms and consequences
  • Evaluate methods and support available for building equality in the workplace and the union, including legal frameworks, policies, and training programmes
  • Plan strategies and initiatives for building equality within the union and the workplace, promoting inclusivity and challenging discriminatory practices
Building Equality in the Workplace for Trade Union RepresentativesReal unit · NOCN
This unit focuses on the impact of workplace discrimination and the role of trade unions in addressing it. You'll examine methods and support systems for building equality and develop plans to promote equality within the workplace and union.

What you'll be able to do

  • Understand the impact of discrimination in the workplace and the role of the union in addressing it
  • Understand the various methods and support systems available for building equality in the workplace and within the union
  • Plan strategically for building equality both within the union and throughout the workplace
Building Stronger Trade UnionsReal unit · NOCN
This unit explores the organising approach within the workplace and its alignment with trade union principles. You'll understand how education supports organising efforts to empower members and strengthen union capacity.

What you'll be able to do

  • Understand how the organising approach is applied within the workplace to achieve trade union objectives.
  • Relate the organising approach to core trade union principles of solidarity and collective action.
  • Understand the relevance of education and training in an organising context to empower members and build capacity.
COSHH and the Trade Union Health and Safety Representative’s RoleReal unit · NOCN
This unit provides learners with knowledge of health and safety risks from hazardous substances and the Control of Substances Hazardous to Health (COSHH) regulations. You'll be able to carry out COSHH risk assessments and specify actions to manage hazardous substances.

What you'll be able to do

  • Understand the potential health and safety risks associated with hazardous substances present in the workplace.
  • Understand the requirements and implications of the Control of Substances Hazardous to Health (COSHH) Regulations.
  • Carry out a thorough COSHH risk assessment to identify and evaluate potential hazards.
  • Specify appropriate actions and control measures needed to effectively deal with problems involving hazardous substances in the workplace.
COSHH and the Trade Union Health and Safety Representative’s RoleReal unit · NOCN
You'll gain knowledge of health and safety risks from hazardous substances and the requirements of the COSHH Regulations. The unit includes conducting COSHH risk assessments and specifying actions to manage hazardous substances safely.

What you'll be able to do

  • Understand the potential health and safety risks associated with hazardous substances present in the workplace
  • Understand the requirements outlined in the Control of Substances Hazardous to Health (COSHH) Regulations
  • Conduct a thorough COSHH risk assessment for a specific workplace scenario
  • Specify the necessary actions to effectively address problems related to hazardous substances in the workplace
Campaigning for Trade UnionsReal unit · NOCN
You'll learn to create comprehensive campaign plans for trade union initiatives, including objectives, resources, timelines, and evaluation methods. The unit also covers undertaking union organising campaigns and the use of evaluation to improve effectiveness.

What you'll be able to do

  • Develop a comprehensive campaign plan for a trade union initiative.
  • Undertake a union organising campaign, including recruitment and engagement strategies.
  • Understand the importance and use of evaluation methods in union organising campaigns to measure success and inform future strategies.
Collective Bargaining for Trade Union RepresentativesReal unit · NOCN
It teaches you to understand different collective bargaining structures and their advantages and disadvantages. You'll identify opportunities within collective bargaining and develop plans to utilise these structures effectively.

What you'll be able to do

  • Understand the different structures used for collective bargaining within organisations.
  • Understand the opportunities and options available when engaging in collective bargaining processes.
  • Develop detailed plans for effectively utilising the collective bargaining structure to achieve desired outcomes.
Collective Bargaining for Trade Union RepresentativesReal unit · NOCN
This unit provides learners with a comprehensive understanding of collective bargaining structures and processes. You'll identify opportunities for negotiation, understand the roles of parties involved, and develop plans to utilise collective bargaining effectively.

What you'll be able to do

  • Understand collective bargaining structures, including the roles of different parties and the negotiation process.
  • Understand opportunities and options for collective bargaining, identifying potential areas for negotiation and agreement.
  • Develop plans for using the collective bargaining structure to achieve trade union objectives.
Communication Skills for Trade Union RepresentativesReal unit · NOCN
You'll develop communication skills essential for trade union representation, including sourcing and responding to written materials, using written communication for various purposes, participating in discussions, and delivering presentations.

What you'll be able to do

  • Source, read and respond to written trade union materials.
  • Use written skills for different trade union purposes.
  • Participate in trade union discussions on a one to one and group basis.
  • Deliver a presentation.
Communication Skills for Trade Union RepresentativesReal unit · NOCN
This unit develops learners' abilities to source, interpret, and respond to written trade union materials. You'll produce clear written communications, participate in discussions, and deliver presentations within a trade union context.

What you'll be able to do

  • Source, read and respond to written trade union materials effectively.
  • Use written communication skills for different trade union purposes, such as writing reports and correspondence.
  • Take part constructively in trade union discussions on a one-to-one and group basis.
  • Make a clear and informative presentation on a trade union related topic.
Conditions at WorkReal unit · NOCN
This unit provides learners with knowledge of workplace health hazards, relevant legislation and company policies. You'll understand prevention and control measures and how to take appropriate action in response to health conditions at work.

What you'll be able to do

  • Know the hazards associated with workplace health conditions
  • Know the legislation that relates to health conditions at work
  • Know how company policies relate to health conditions at work
  • Understand hazard prevention measures in the workplace
  • Understand hazard control measures in the workplace
  • Action measures for a specific workplace health condition
Conditions at Work for Trade Union RepresentativesReal unit · NOCN
This unit covers the identification of physical, chemical, and biological hazards related to workplace health conditions. You'll gain knowledge of relevant legislation and company policies, understand hazard prevention and control measures, and learn how to implement actions for specific workplace health issues.

What you'll be able to do

  • Identify the hazards associated with workplace health conditions.
  • Describe the legislation that relates to health conditions at work.
  • Explain how company policies relate to health conditions at work.
  • Explain hazard prevention and control measures in the workplace.
  • Action measures for a specific workplace health condition.
Countering Misunderstanding and PrejudiceReal unit · NOCN
It teaches you to understand the causes and effects of discriminatory attitudes and the importance of challenging misunderstanding and prejudice. You'll recognise discriminatory behaviour and explore methods to address it in the workplace.

What you'll be able to do

  • Understand the causes and effects of discriminatory attitudes
  • Understand the importance of challenging misunderstanding and prejudice
Countering Misunderstanding and Prejudice for Trade Union RepresentativesReal unit · NOCN
You'll study the causes and effects of discriminatory attitudes in the workplace and the importance of challenging prejudice. The unit emphasises trade unions' role in promoting equality and diversity among members.

What you'll be able to do

  • Understand the causes and effects of discriminatory attitudes, including prejudice, stereotyping, and discrimination in the workplace.
  • Understand the importance of challenging misunderstanding and prejudice for trade unions, including promoting equality and diversity among members and in the workplace.
Dealing with Intimidating BehaviourReal unit · NOCN
You'll understand intimidating behaviours such as bullying, harassment, and discrimination in the workplace. The unit covers relevant legislation and policies and teaches you to develop a trade union plan to address intimidation effectively.

What you'll be able to do

  • Understand the nature of specific intimidating behaviours that may occur in the workplace, including bullying, harassment, and discrimination.
  • Understand how relevant legislation and organisational policies can support the challenging of specific intimidating behaviours at work.
  • Develop a comprehensive trade union plan for effectively dealing with intimidation in the workplace, including prevention, intervention, and support strategies.
Dealing with Intimidating Behaviour for Trade Union RepresentativesReal unit · NOCN
This unit covers the nature of intimidating behaviour in the workplace, including bullying, harassment, and discrimination. You'll understand relevant legislation and policies and develop a trade union plan to effectively address intimidation at work.

What you'll be able to do

  • Understand the nature of specific intimidating behaviour at work, including bullying, harassment, and discrimination
  • Understand how legislation and policy can support challenging specific behaviours at work, including employment law and internal grievance procedures
  • Develop a trade union plan for dealing with intimidation at work, outlining prevention strategies, reporting mechanisms, and support services
Development of Trade Union MembershipReal unit · NOCN
This unit provides knowledge of key events in trade union history and their impact on membership development. You'll understand changes influencing membership and the continuing relevance of trade unions today.

What you'll be able to do

  • Identify the key events in trade union history and their significance.
  • Explain the changes that have influenced trade union membership over time.
  • Explain the relevance of trade unions in the workplace and wider society today.
Disability Champions at WorkReal unit · NOCN
This unit provides learners with an understanding of the trade union approach to disability issues and the role of Disability Champions. You'll learn to work effectively with other Champions and produce plans to establish the Disability Champion role in the workplace.

What you'll be able to do

  • Understand the trade union approach to disability issues, including relevant legislation and best practices.
  • Understand the role of the trade union Disability Champion, including their responsibilities and authority.
  • Work effectively with other Disability Champions, fostering collaboration and sharing best practice.
  • Understand issues faced by members with disabilities in the workplace, including barriers to employment and discrimination.
  • Produce a plan to establish the role of Disability Champion in own workplace, outlining objectives, activities, and resources.
Disability Champions at Work for Trade Union RepresentativesReal unit · NOCN
You'll understand the trade union approach to disability issues and the role of Disability Champions. The unit covers working collabouratively with other champions, understanding members' disability-related issues, and developing plans to establish the Disability Champion role.

What you'll be able to do

  • Understand the trade union approach to disability issues, including relevant policies and principles.
  • Understand the role of the trade union Disability Champion within the organisation.
  • Work effectively with other Disability Champions to achieve common goals.
  • Understand the issues faced by members with disabilities in the workplace and how to address them.
  • Develop a plan to establish the role of a Disability Champion in own workplace, including strategies for implementation and evaluation.
Discussion Leaders for Trade Union RepresentativesReal unit · NOCN
You'll learn to review educational methods, plan discussion and learning sessions, and evaluate discussion programmes within a trade union context. The unit focuses on engaging learners through appropriate training techniques.

What you'll be able to do

  • Review a range of educational methods suitable for trade union training and development.
  • Plan a discussion and learning session, incorporating appropriate methods and resources.
  • Evaluate own and other discussion programmes, identifying areas for improvement and best practice.
Domestic Violence and the Trade Union ContextReal unit · NOCN
This unit provides learners with an understanding of why domestic violence is a trade union issue, how to support members experiencing domestic violence, and the identification of trade union actions addressing this concern. You'll be able to explain the workplace impact of domestic violence and justify union involvement.

What you'll be able to do

  • Understand why domestic violence is a trade union issue, considering its impact on members and the workplace.
  • Support members experiencing domestic violence, including signposting to relevant resources and providing appropriate assistance.
  • Identify trade union action on domestic violence, such as policy development, awareness campaigns, and workplace support mechanisms.
Employment Law ChangesReal unit · NOCN
This unit covers recent changes in employment law, relevant legislation, and resources for understanding these changes. You'll assess the potential impact of legal changes on organisations and employees and plan accordingly.

What you'll be able to do

  • Understand the main features of changes relating to employment law, including specific legislation and regulations
  • Understand the relevance of specific resources to understanding the application of changes relating to employment law, such as government guidance and legal advice
  • Plan for the potential impact of changes relating to employment law on the organisation and its employees
Employment Law Changes for Trade Union RepresentativesReal unit · NOCN
You'll understand recent changes in employment law, their implications for employers, employees, and trade unions, and how to access relevant resources. The unit also covers planning for the potential impact of these changes on trade union activities.

What you'll be able to do

  • Explain the main features of changes relating to employment law.
  • Determine the relevance of specific resources to understanding the application of changes relating to employment law.
  • Plan for the potential impact of changes relating to employment law.
Equal Rights at WorkReal unit · NOCN
This unit provides learners with knowledge of legal provisions for equal rights at work and their application to members' experiences. You'll identify instances of discrimination and understand the actions trade unions can take to promote equal rights in the workplace.

What you'll be able to do

  • Know the legal provisions related to equal rights at work, including relevant legislation and regulations.
  • Relate equal rights provisions to the experiences of members at work, identifying instances of discrimination and inequality.
  • Know actions that trade unions can take to promote equal rights at work, such as policy development, negotiation, and advocacy.
Equal Rights at Work for Trade Union RepresentativesReal unit · NOCN
You'll gain knowledge of legal provisions for equal rights at work and relate these to members' experiences. The unit covers identifying inequalities and actions unions can take to promote equal rights in the workplace.

What you'll be able to do

  • Know the key legal provisions and requirements relating to equal rights in the workplace.
  • Relate equal rights provisions to the lived experiences of union members at work, identifying potential inequalities.
  • Know the range of actions that trade unions can take to actively promote equal rights and combat discrimination in the workplace.
Equalities LawReal unit · NOCN
You'll gain knowledge of recent and proposed changes to equalities law in the UK and their workplace relevance. This unit develops understanding of how to support workers in response to legal changes to ensure fair treatment.

What you'll be able to do

  • Understand the main features of recent and proposed changes relating to equalities law in the UK
  • Understand the relevance of changes relating to equalities law to workers and the workplace
  • Understand how to support workers in response to changes relating to equalities law, ensuring fair and equitable treatment
Equalities Law for Trade Union RepresentativesReal unit · NOCN
You'll explore recent and proposed changes to equalities law and their relevance to trade union representatives. The unit develops skills to analyse the impact of these changes on workers and support members accordingly.

What you'll be able to do

  • Understand the main features of recent and proposed changes relating to equalities law.
  • Understand the relevance of changes relating to equalities law to trade union representatives and their members.
  • Understand how to support workers in response to changes relating to equalities law, including signposting to relevant resources and advice.
Equipment at WorkReal unit · NOCN
You'll develop knowledge of hazards and risks associated with specific workplace equipment, relevant legislation and organisational policies. The unit covers prevention, control and protection measures to manage risks safely.

What you'll be able to do

  • Know the hazards and risks associated with specific equipment used in the workplace
  • Understand how relevant legislation relates to the safe use of specific equipment at work
  • Understand how organisational policy relates to the safe use of specific equipment at work
  • Understand prevention measures for risks associated with specific equipment at work
  • Understand control measures for risks associated with specific equipment at work
  • Understand protection measures for risks associated with specific equipment at work
Equipment at Work for Trade Union RepresentativesReal unit · NOCN
You'll identify hazards and risks associated with specific workplace equipment and understand relevant legislation and organisational policies. The unit covers prevention, control and protection measures to promote safe equipment use.

What you'll be able to do

  • Know the potential hazards and risks associated with the use of specific equipment in the workplace.
  • Understand how relevant legislation and organisational policies relate to the safe use of specific equipment at work.
  • Understand the prevention, control, and protection measures that can be implemented to mitigate risks associated with specific equipment at work.
Essential Skills for Organisers in Trade UnionsReal unit · NOCN
You'll understand the origins, purposes, and key concepts of the organising approach within the trade union movement. The unit covers communication techniques and the application of project management tools to support successful organising.

What you'll be able to do

  • Understand the origins and purposes of the organising approach within the trade union movement.
  • Understand key concepts associated with the organising approach, such as empowerment, participation, and collective action.
  • Understand the significance of different communication techniques for successful organising, including active listening and persuasive communication.
  • Apply project management tools for the effective management of organising projects and campaigns.
Europe and Health and SafetyReal unit · NOCN
This unit covers the role of trade unions in European health and safety decision-making and the structure of the European Union and its institutions. You'll analyse the influence of European policies on UK health and safety standards.

What you'll be able to do

  • Understand the role of trade unions in European health and safety decision-making processes.
  • Know the European Union structure and its main institutions dealing with health and safety regulations and directives.
  • Recognise the influence of Europe in UK health and safety standards and legislation.
Europe and Health and Safety for Trade Union RepresentativesReal unit · NOCN
This unit provides learners with knowledge of the European Union's role in health and safety and the influence of European legislation on UK standards. You'll understand trade unions' participation in European decision-making and identify key EU institutions involved in health and safety.

What you'll be able to do

  • Understand the role of trade unions in European health and safety decision-making processes.
  • Know the European Union structure and its main institutions dealing with health and safety, including their functions and responsibilities.
  • Recognise the influence of Europe in UK health and safety standards, including the implementation of European directives and regulations.
Giving Feedback for Trade Union RepresentativesReal unit · NOCN
You'll understand the role of trade union officials in giving constructive feedback, evaluate their own feedback skills, and appreciate the importance of non-verbal communication. The unit teaches you to deliver clear and effective feedback.

What you'll be able to do

  • Understand the role of a trade union official in giving feedback
  • Understand own skills in relation to giving feedback
  • Understand non-verbal communication
  • Give feedback
Globalisation and International DevelopmentReal unit · NOCN
You'll understand key concepts of globalisation, international development, and social justice, and their interrelationships. The unit covers the impact of globalisation on labour markets and trade union approaches to international development.

What you'll be able to do

  • Understand the key concepts of globalisation, international development, and social justice, and their interrelationships.
  • Understand the impact of globalisation on various aspects of society, including labour markets, environmental sustainability, and cultural diversity.
  • Give an overview of the trade union approach to international development, including its principles, strategies, and priorities.
Globalisation and MultinationalsReal unit · NOCN
You'll develop an understanding of globalisation’s economic relationships and the role of multinational companies. The unit covers international financial institutions and trade union strategies for engaging with multinationals in the global economy.

What you'll be able to do

  • Understand the basic economic relationships of globalisation, including trade, investment, and migration.
  • Understand the role of key international financial institutions in development, such as the World Bank and the International Monetary Fund.
  • Understand the role of multi-national companies in world trade, including their impact on employment and labour standards.
  • Understand trade union strategies to deal with multinationals, including international solidarity and collective bargaining.
Handling Change at WorkReal unit · NOCN
This unit provides learners with an understanding of workplace change, its impact on employees and organisations, and relevant legislation. You'll research policies and identify problems and opportunities for trade unions during periods of change.

What you'll be able to do

  • Understand the types of changes that can affect the workplace and their potential impact.
  • Research appropriate legislation, organisational policies, and other relevant information related to change at work.
  • Identify potential problems and opportunities for trade unions arising from change at work.
Handling Change at Work for Trade Union RepresentativesReal unit · NOCN
You'll gain knowledge of various workplace changes and research relevant legislation, policies, and information. The unit enables identification of problems and opportunities for trade unions during periods of change at work.

What you'll be able to do

  • Understand the types of changes affecting the workplace
  • Research appropriate legislation related to change at work
  • Research appropriate policies related to change at work
  • Research appropriate information related to change at work
  • Identify problems for trade unions during change at work
  • Identify opportunities for trade unions during change at work
Handling Members’ ProblemsReal unit · NOCN
You'll understand common workplace problems affecting members and relevant information to address these issues. The unit covers planning actions and applying communication skills to handle members' problems effectively and confidentially.

What you'll be able to do

  • Understand problems which affect members in the workplace
  • Understand information relevant to a specific problem affecting members
  • Produce a plan on how to take up a specific problem affecting members
  • Identify communication skills required to handle members' problems
  • Apply communication skills when handling members' problems
Handling Trade Union Members' ProblemsReal unit · NOCN
You'll understand common workplace problems affecting members, including pay, working conditions, and discrimination. The unit covers relevant legislation and policies, enabling learners to plan and apply appropriate communication skills to address members' issues.

What you'll be able to do

  • Understand problems which affect members in the workplace, including issues related to pay, working conditions, and discrimination.
  • Understand information relevant to a specific problem affecting members, including relevant legislation, company policies, and collective agreements.
  • Produce a plan on how to take up a specific problem affecting members, including identifying the appropriate steps to take and the resources available.
  • Identify and apply communication skills, including active listening, effective questioning, and persuasive communication.
Health and Safety Issues Related to AsbestosReal unit · NOCN
You'll gain knowledge of health hazards related to asbestos, legal requirements under the Control of Asbestos Regulations 2012, and appropriate prevention and control measures to ensure safety in environments where asbestos may be present.

What you'll be able to do

  • Know the health hazards associated with asbestos, including asbestosis, lung cancer, and mesothelioma, and the risks of exposure to asbestos fibres.
  • Understand the minimum legal requirements concerning asbestos, including the Control of Asbestos Regulations 2012, and the duties of employers and employees.
  • Understand appropriate prevention and control measures for asbestos, including risk assessments, asbestos surveys, and safe working practices.
Health and Safety Issues Related to AsbestosReal unit · NOCN
You'll gain knowledge of the health hazards associated with asbestos exposure, legal requirements for asbestos management, and appropriate prevention and control measures. The unit covers health risks, disease potential, legal duties, and safe handling procedures in the workplace.

What you'll be able to do

  • Know the specific health hazards associated with exposure to asbestos, including the potential for developing asbestos-related diseases.
  • Understand the minimum legal requirements concerning asbestos management and control in the workplace, as stipulated by relevant regulations and legislation.
  • Understand appropriate prevention and control measures for asbestos, including safe handling procedures, risk assessments, and the use of personal protective equipment.
Health and Safety Legislation for Trade Union RepresentativesReal unit · NOCN
This unit provides knowledge of how health and safety legislation influences workplace procedures and systems. You'll understand the impact of legislative changes and identify required actions for both the workplace and trade union.

What you'll be able to do

  • Explain how health and safety legislation affects workplace procedures
  • Explain how health and safety legislation affects workplace systems
  • Understand how changes in health and safety legislation affect the workplace
  • Understand how changes in health and safety legislation affect the union
  • Identify types of actions required as a result of changes in health and safety legislation
Health and Safety Legislation for Trade Union RepresentativesReal unit · NOCN
You'll understand how health and safety legislation affects workplace procedures and systems, and how legislative changes impact the workplace and union activities. The unit includes identifying necessary actions in response to changes in health and safety law.

What you'll be able to do

  • Know how health and safety legislation affects workplace procedures and systems
  • Understand how changes in health and safety legislation can affect the workplace or the union's operations
  • Know the types of actions that may be required as a result of changes in health and safety legislation
Health and Safety Representatives InductionReal unit · NOCN
This unit develops learners' skills in cooperative and collective working, understanding the key functions of union health and safety representatives, and recording and organising information appropriately. You'll demonstrate effective teamwork and contribute to health and safety activities in the workplace.

What you'll be able to do

  • Use skills in working co-operatively and collectively with others to achieve common goals.
  • Understand the key functions of the union health and safety representative in the workplace, including their roles and responsibilities.
  • Record and organise information in an appropriate way, ensuring accuracy and accessibility.
Health and Wellbeing in the WorkplaceReal unit · NOCN
It teaches you to identify health and wellbeing issues in the workplace and understand the trade union's role in promoting positive arrangements. You'll plan effective actions to improve health and wellbeing at work.

What you'll be able to do

  • Understand the various health and wellbeing issues that can arise in the workplace
  • Understand the trade union's approach to promoting health and wellbeing at work
  • Develop a plan for effective action to improve health and wellbeing arrangements within their workplace
Health and Wellbeing in the WorkplaceReal unit · NOCN
You'll understand health and wellbeing issues in the workplace and the trade union approach to promoting healthy work environments. The unit supports planning effective actions to improve health and wellbeing arrangements within the workplace.

What you'll be able to do

  • Understand health and wellbeing issues in the workplace, including physical, mental, and social aspects of health.
  • Understand the trade union approach to health and wellbeing at work, including the role of unions in promoting healthy workplaces and advocating for workers' rights.
  • Plan effective action on health and wellbeing arrangements in his/her workplace, including identifying areas for improvement and developing strategies for change.
ICT Project for Union RepresentativesReal unit · NOCN
You'll learn to identify, plan, implement, test, and review an ICT project supporting trade union activities. The unit emphasises consultation with union members and evaluation of project processes and outcomes.

What you'll be able to do

  • Identify and agree a substantial ICT project to support trade union activities, ensuring alignment with union objectives and priorities.
  • Research, design and plan an ICT project, considering feasibility, resources, and potential impact.
  • Implement, test and review the ICT project with trade union colleagues, gathering feedback and making necessary adjustments.
  • Assess and evaluate ICT project processes and outcomes, identifying lessons learned and making recommendations for future projects.
Illness at WorkReal unit · NOCN
This unit covers hazards and risks associated with specific workplace illnesses. You'll understand relevant legislation and company policies, and identify prevention and control measures to manage illness-related risks effectively.

What you'll be able to do

  • Understand the hazards and risks associated with specific illnesses that may be encountered in the workplace.
  • Understand how relevant legislation and company policies relate to the management of specific illnesses at work.
  • Understand the prevention and control measures that can be implemented to manage specific illnesses at work.
Illness at Work for Trade Union RepresentativesReal unit · NOCN
It teaches you to understand hazards and risks associated with specific illnesses at work. You'll explore relevant legislation, company policies, and prevention and control measures related to workplace illness.

What you'll be able to do

  • Understand hazards and risks associated with specific illnesses at work, including physical, psychological, and social factors.
  • Understand how legislation and company policy relate to specific illnesses at work, including sick leave, disability benefits, and reasonable adjustments.
  • Understand prevention and control measures associated with specific illnesses at work, including risk assessments, health promotion, and workplace adjustments.
Information and Consultation in Multinational CompaniesReal unit · NOCN
This unit covers legislation, policies, and agreements on information and consultation in multinational companies. You'll understand worker representation forms and how to promote best practice within multinational organisational contexts.

What you'll be able to do

  • Understand the key features of relevant legislation, policies and agreements concerning information and consultation in multinational companies
  • Understand different forms of worker representation within companies, including their roles and responsibilities
  • Understand arguments to promote best practice for a specific form of worker representation, advocating for effective employee engagement
Information and Consultation in Multinational Companies for Trade Union RepresentativesReal unit · NOCN
This unit covers the legislation, policies, and agreements related to information and consultation in multinational companies. You'll understand different forms of worker representation and evaluate arguments to promote best practice for specific representation methods.

What you'll be able to do

  • Understand the key features of relevant legislation, company policies, and agreements concerning information and consultation processes within multinational companies.
  • Understand the different forms of worker representation that can exist within companies, such as works councils and trade unions.
  • Understand and be able to articulate arguments to promote best practice for a specific form of worker representation within a multinational company.
Information for Bargaining, Negotiation and ConsultationReal unit · NOCN
You'll study collective bargaining issues relevant to their workplace and sector, including pay, working hours, and terms and conditions. This unit covers sources of information and employment law supporting bargaining, negotiation, and consultation.

What you'll be able to do

  • Understand a range of collective bargaining issues relevant to own workplace and sector, including pay, working hours, holidays, and other terms and conditions of employment.
  • Understand a range of appropriate sources of information relevant to the bargaining, negotiation or consultation process, including company accounts, industry reports, and government statistics.
  • Understand where employment law supports access to and use of information for bargaining, negotiation or consultation, including the legal requirements for employers to provide information to trade unions.
Information for Bargaining, Negotiation and ConsultationReal unit · NOCN
You'll study collective bargaining issues relevant to their workplace and sector. The unit covers identifying appropriate information sources and understanding how employment law supports access to and use of information during bargaining, negotiation, and consultation.

What you'll be able to do

  • Understand a range of collective bargaining issues relevant to own workplace and sector, including pay, working conditions, and equality.
  • Recognise a range of appropriate sources of information relevant to the bargaining, negotiation and consultation process, including company data, industry reports, and legal advice.
  • Understand where employment law supports access to and use of information for bargaining, negotiation or consultation, including the rights of trade unions to request information from employers.
Information for Recruitment and Retention for Trade UnionsReal unit · NOCN
You'll be able to identify actual and potential trade union members in the workplace and evaluate recruitment and retention policies and practices. The unit also covers relevant legislation relating to recruitment and retention.

What you'll be able to do

  • Identify both actual and potential members of the trade union in the workplace.
  • Evaluate existing policies and practices on trade union workplace recruitment and retention.
  • Identify relevant legislation relating to recruitment and retention of trade union members.
International Health and SafetyReal unit · NOCN
This unit provides learners with knowledge of international health and safety issues relevant to individuals, organisations, and trade union members. You'll understand the role and structure of international trade unions and other organisations in relation to health and safety.

What you'll be able to do

  • Understand why international health and safety issues are relevant to individuals and their organisations
  • Understand why international health and safety issues are relevant to their members
  • Understand the role and structure of international trade unions in relation to health and safety
  • Understand the role and structure of other international organisations in relation to health and safety
  • Recognise the steps needed to develop an international approach to health and safety
International Health and SafetyReal unit · NOCN
You'll examine international health and safety issues relevant to themselves and members. The unit covers the role of international trade unions and organisations, and the steps to develop an international approach to health and safety.

What you'll be able to do

  • Explain why international health and safety issues are relevant to individuals and their members.
  • Describe the role and structure of international trade unions and other international organisations in relation to health and safety.
  • Recognise the steps needed to develop an international approach to health and safety within an organisation.
International Trade UnionismReal unit · NOCN
This unit provides learners with knowledge of the role, structure, and functions of international trade union and labour organisations. You'll understand the importance of international links between unions and identify steps to establish and strengthen these connections.

What you'll be able to do

  • Understand the role and structure of international trade union organisations
  • Understand the role and structure of international labour organisations
  • Understand the reasons for international links between unions
  • Understand the importance of international links between unions
  • Identify the steps needed to make international links
  • Identify the steps needed to strengthen international links
International Trade UnionismReal unit · NOCN
This unit covers the role and structure of international trade union and labour organisations, including the International Trade Union Confederation and the International Labour Organisation. You'll understand the importance of international links between unions and identify steps to establish and strengthen these connections.

What you'll be able to do

  • Understand the role and structure of international trade union and labour organisations, including their aims and objectives
  • Understand the reasons for, and importance of, international links between unions, including solidarity and mutual support
  • Identify the steps needed to make and strengthen international links, such as communication, collaboration, and joint campaigns
  • Understand the benefits of international collaboration for trade unions and their members
Introduction to Organising Health and SafetyReal unit · NOCN
You'll understand how trade unions organise for health and safety within their organisations and the role of health and safety representatives. The unit also covers the implications of an organising approach for meeting workers' health and safety needs and union growth.

What you'll be able to do

  • Understand how the trade union organises for health and safety within their organisation
  • Understand the implications of an organising approach for meeting the health and safety needs of working people
  • Understand how an organising approach can contribute to building the union
Introduction to Organising and RecruitmentReal unit · NOCN
You'll understand how trade unions organise within organisations and the implications of adopting an organising approach. The unit covers union structures, methods of operation, roles of representatives, and the benefits of an organising strategy for meeting workers' needs and building union strength.

What you'll be able to do

  • Understand how the union organises within their organisation, including its structure and methods of operation.
  • Understand the implications of adopting an organising approach to effectively meet the needs of working people and build a stronger union presence.
Introduction to Pensions Provision for Trade UnionsReal unit · NOCN
This unit covers different types of pension schemes and the trade union role in protecting pensions provision. You'll understand auto-enrolment, relevant legislation, and how unions ensure compliance to safeguard members' pensions.

What you'll be able to do

  • Understand pensions provision, including different types of pension schemes and their benefits.
  • Understand the trade union role in protecting pensions provision for its members and ensuring compliance with regulations.
Introduction to Pensions for Trade Union RepresentativesReal unit · NOCN
This unit provides trade union representatives with foundational knowledge of pension options, key pension terms, regulations, and their own occupational pension scheme. You'll compare defined benefit and defined contribution schemes.

What you'll be able to do

  • Understand the various pension options available to employees, including defined benefit and defined contribution schemes.
  • Understand key pension terms, concepts, regulations, and sources of information relevant to pension schemes.
  • Understand the specific details and features of their own occupational pension scheme, including contributions, benefits, and administration.
Introduction to Pensions for Trade Union RepresentativesReal unit · NOCN
This unit introduces learners to various pension options, key pension terms, and relevant regulations. You'll gain knowledge of different pension schemes and be able to describe the features and operation of their own occupational pension scheme.

What you'll be able to do

  • Understand different pension options available
  • Understand pension terms, concepts, regulations and information
  • Understand the details of own occupational pension scheme
Leadership in ActionReal unit · NOCN
This unit covers the role and responsibilities of leaders in the workplace, evaluation of different leadership styles including self-assessment, and the importance of teamwork. You'll understand how effective leadership and teamwork contribute to achieving organisational objectives.

What you'll be able to do

  • Understand the role of the leader in the workplace
  • Evaluate different leadership styles and their effectiveness
  • Evaluate own leadership style and identify areas for development
  • Understand the importance of teamwork in achieving organisational goals
  • Understand how productive teamwork can be achieved through effective communication and collaboration
  • Understand the importance of leadership and effective teamwork in the workplace for overall success
Leading on the Trade Union Collective AgendaReal unit · NOCN
You'll gain knowledge of trade union collective leadership concepts and techniques. The unit covers effective delegation, the importance of collective leadership in representing members, and strategies to develop leadership capacity within trade unions.

What you'll be able to do

  • Understand the concept of trade union collective leadership and its importance in representing members' interests.
  • Understand techniques for effective trade union collective leadership, such as delegation, communication, and conflict resolution.
  • Develop leadership capacity within the trade union, including identifying and mentoring potential leaders.
Leading on the Trade Union Collective AgendaReal unit · NOCN
You'll explore the concept and principles of trade union collective leadership. The unit develops skills in communication, negotiation, and conflict resolution techniques, alongside strategies to build leadership capacity within trade unions.

What you'll be able to do

  • Understand the concept of trade union collective leadership, including its principles and importance
  • Understand techniques for effective trade union collective leadership, such as communication, negotiation, and conflict resolution
  • Develop leadership capacity within a trade union, including identifying and nurturing potential leaders
Learning and Organising for Trade Union RepresentativesReal unit · NOCN
This unit examines the relationship between learning and organising in trade unions. You'll understand methods to embed learning within workplace organisation and identify best practices to promote learning and organising among union members and representatives.

What you'll be able to do

  • Understand the link between learning and organising within the trade union context
  • Understand methods for embedding learning and organising within union workplace organisation
  • Know best practice in promoting learning and organising amongst union members and representatives
Learning to Teach Online for Trade Union EducationReal unit · NOCN
You'll gain an understanding of the organisational and tutoring skills required to teach and support individual and collabourative online learning in trade union education. The unit covers adapting tutoring skills for online environments and managing collabourative learning effectively.

What you'll be able to do

  • Understand the necessity for good organisational skills when teaching online
  • Understand how tutoring skills translate to an online environment for trade union education
  • Know the skills needed to assist individual online learners in a trade union context
  • Know the skills needed to facilitate collaborative working online for trade union education
  • Understand the issues of managing collaborative online groups for trade union education
Maintaining a Trade Union DatabaseReal unit · NOCN
This unit provides learners with an understanding of how trade unions use ICT to manage membership data. You'll develop transferable database skills, adopt good ICT working practices, and apply database knowledge to relevant tasks.

What you'll be able to do

  • Understand how a trade union utilises ICT systems to effectively capture and manage membership data
  • Develop transferable database application skills applicable to a union context
  • Understand how to adopt and implement good working practices when using ICT systems
  • Apply database skills and knowledge to complete relevant tasks within a trade union setting
Making Committees EffectiveReal unit · NOCN
You'll learn to participate effectively in committees, contributing to discussions and decision-making. The unit also covers reviewing, evaluating, and producing action plans to support committee objectives.

What you'll be able to do

  • Participate effectively in the committee, contributing to discussions and decision-making processes.
  • Review existing action plans, evaluating their effectiveness and identifying areas for improvement.
  • Produce clear and concise action plans, outlining specific tasks, responsibilities, and timelines.
Making Committees Effective for Trade Union RepresentativesReal unit · NOCN
This unit develops learners' ability to participate effectively in committee meetings, review existing action plans, and produce comprehensive new action plans. You'll enhance skills in constructive contribution and evaluation of committee work.

What you'll be able to do

  • Participate effectively in committee meetings.
  • Review existing action plans to determine their effectiveness.
  • Produce comprehensive and achievable action plans.
Managing Union FinancesReal unit · NOCN
You'll understand financial terms such as budgeting, forecasting, and investment analysis within union finances. The unit covers strategies for managing union investments and clarifies roles and responsibilities in financial management.

What you'll be able to do

  • Understand the application of financial terms relevant to union finances, such as budgeting, forecasting, and investment analysis
  • Understand strategies for union investments, considering risk management, diversification, and ethical considerations
  • Understand different roles and responsibilities in managing the union’s investments and finances, including those of trustees, finance officers, and auditors
Manual HandlingReal unit · NOCN
You'll understand the relationship between hazard and risk in manual handling tasks and relevant regulations. The unit covers systematic approaches to assess and manage manual handling risks, including the application of control measures in the workplace.

What you'll be able to do

  • Understand the relationship between hazard and risk in manual handling, including identifying potential hazards and assessing associated risks
  • Understand the relevant regulations and their application in the workplace, including the Manual Handling Operations Regulations
  • Use a systematic approach to deal with manual handling issues in the workplace, including risk assessment, control measures, and safe handling techniques
Manual Handling for Trade Union RepresentativesReal unit · NOCN
You'll explore the relationship between hazard and risk in manual handling, relevant regulations, and their application. The unit teaches you to use a systematic approach to identify and manage manual handling risks in the workplace.

What you'll be able to do

  • Understand the relationship between hazard and risk in manual handling, including identifying potential sources of injury and assessing the likelihood and severity of harm
  • Understand the relevant regulations and their application in the workplace, including the Manual Handling Operations Regulations and associated guidance
  • Use a systematic approach to deal with manual handling issues in the workplace, including risk assessment, control measures, and training
Membership OrganisationReal unit · NOCN
This unit equips learners with skills to use and maintain a membership information system accurately. You'll understand methods for promoting the union and develop a recruitment plan to increase membership effectively.

What you'll be able to do

  • Use and maintain a membership information system
  • Understand how to promote the union amongst the workforce
  • Write a recruitment plan
Membership Organisation for Trade Union RepresentativesReal unit · NOCN
This unit equips learners with skills to use and maintain a membership information system, promote union membership, and develop recruitment plans. You'll also understand data security and confidentiality requirements.

What you'll be able to do

  • Effectively use and maintain a membership information system to manage union member data.
  • Understand how to promote the benefits of union membership amongst the workforce to increase engagement.
  • Develop a comprehensive recruitment plan to attract new members to the trade union.
Mentoring for Trade Union RepresentativesReal unit · NOCN
This unit provides trade union representatives with knowledge of mentoring roles and responsibilities. You'll learn to identify mentoring needs, set goals, provide feedback, and review progress ethically and confidentially.

What you'll be able to do

  • Understand own role and responsibilities when mentoring union members, including ethical considerations and boundaries.
  • Understand different ways to identify individual mentoring needs of union members, including assessing skills gaps and development areas.
  • Understand how to review progress through mentoring, including setting goals, providing feedback, and evaluating outcomes.
Mentoring for Trade Union RepresentativesReal unit · NOCN
You'll gain knowledge of their role and responsibilities as mentors for union members. The unit covers methods to identify individual mentoring needs and processes for reviewing progress while emphasising confidentiality and ethical behaviour.

What you'll be able to do

  • Explain own role and responsibilities when mentoring union members.
  • Describe ways to identify individual mentoring needs.
  • Explain how to review progress through mentoring.
Negotiating on PensionsReal unit · NOCN
You'll understand issues arising from pension changes and the negotiation process. The unit teaches you to produce plans for negotiating improvements in pension schemes, considering stakeholder roles and legal frameworks.

What you'll be able to do

  • Understand issues that may arise for members from changes affecting pensions, such as alterations to retirement age or contribution rates
  • Understand how pensions are negotiated, including the roles of different stakeholders and the legal framework
  • Produce a plan for negotiating improvements in pension schemes, outlining objectives, strategies, and potential outcomes
Negotiating on PensionsReal unit · NOCN
You'll study issues affecting members due to pension changes and the negotiation process. The unit develops skills to produce negotiation plans for pension improvements, demonstrating understanding of key stages and stakeholder roles.

What you'll be able to do

  • Understand issues that may arise for members from changes affecting pensions
  • Understand how pensions are negotiated
  • Produce a plan for negotiating improvements in pension schemes
Online Learning for Trade Union EducationReal unit · NOCN
This unit provides learners with an understanding of the benefits and requirements of online learning for trade unionists. You'll learn to manage their own online learning effectively, demonstrating self-motivation and utilising appropriate resources.

What you'll be able to do

  • Understand the benefits of online learning for trade unionists, including increased accessibility, flexibility, and cost-effectiveness.
  • Manage own online trade union learning effectively, including time management, organisation, and self-motivation.
  • Understand the requirements necessary for successful online learning, including technical skills, access to resources, and a supportive learning environment.
  • Understand the collaborative approach to trade union education online learning, including the importance of peer support, online forums, and tutor interaction.
Online Learning for Trade Union EducationReal unit · NOCN
This unit provides learners with knowledge of the benefits and requirements of online learning for trade union education. You'll learn to manage their own online learning effectively and appreciate the importance of a collabourative approach to online trade union education.

What you'll be able to do

  • Understand the benefits of online learning for trade union members and representatives.
  • Manage your own online trade union learning effectively.
  • Understand the technical and personal requirements necessary for successful online learning.
  • Understand the importance of a collaborative approach to trade union education through online learning.
Organising CampaignsReal unit · NOCN
This unit introduces the organising approach to running campaigns, covering key components such as recruitment, leadership identification, and action planning. You'll develop the ability to design organising campaigns within their union.

What you'll be able to do

  • Understand the organising approach to running campaigns
  • Understand the key components of an organising campaign
  • Develop an organising campaign in their union
Organising Campaigns for Trade Union RepresentativesReal unit · NOCN
This unit provides learners with an understanding of the organising approach to trade union campaigns. You'll explore key campaign components such as recruitment, communication, and mobilisation, and develop skills to plan and implement organising campaigns.

What you'll be able to do

  • Understand the organising approach to running campaigns within a trade union context.
  • Understand the key components of an organising campaign, including recruitment, communication, and mobilisation.
  • Develop an organising campaign in their union, taking into account the specific needs and priorities of the members.
Organising Casework for Trade UnionsReal unit · NOCN
You'll understand union procedures for handling casework, including confidentiality and data protection principles. The unit covers techniques for organising casework to provide effective support in accordance with union guidelines.

What you'll be able to do

  • Understand union procedures for handling casework effectively and in accordance with union guidelines
  • Understand and use specific techniques for organising union casework to ensure efficient and effective support for members
Organising the WorkplaceReal unit · NOCN
This unit develops learners' understanding of factors influencing union membership change and current organising practices. You'll evaluate these practices and develop strategies to improve union organising within the workplace.

What you'll be able to do

  • Identify reasons for union membership change
  • Understand current union organising practices
  • Develop good practice around organising in the workplace
Organising the Workplace for Trade Union RepresentativesReal unit · NOCN
You'll analyse factors influencing union membership changes, understand current organising practices, and develop effective strategies for recruitment and retention. The unit supports the planning and implementation of good organising practices within the workplace.

What you'll be able to do

  • Identify reasons for union membership change, including factors that influence individuals' decisions to join or leave a union.
  • Understand current union organising practices, including strategies for recruiting new members and building union strength.
  • Develop good practice around organising, including planning and implementing effective organising campaigns.
Pay and BenefitsReal unit · NOCN
You'll identify information needed to formulate a pay claim, understand the impact of pay awards on members' income, and recognise a range of benefits that may be included. The unit covers factors such as market rates, cost of living, and tax implications.

What you'll be able to do

  • Identify a range of information needed to formulate a pay claim, including market rates, cost of living, and company performance.
  • Understand the impact of a pay award on members’ income, including tax implications and potential benefits.
  • Understand a range of benefits that could be included in a pay claim, such as pensions, healthcare, and flexible working arrangements.
Pension Scheme ManagementReal unit · NOCN
This unit introduces key concepts and terms in pension scheme management, including defined benefit and contribution schemes. You'll understand scheme management, fund oversight, and how to address common pension scheme issues.

What you'll be able to do

  • Define the key concepts and terms used in pension scheme management.
  • Explain the management of pension schemes and funds, including relevant regulations and best practices.
  • Deal with common issues that may arise in pension schemes, such as contribution problems or benefit disputes.
Pension Scheme Management for Trade Union RepresentativesReal unit · NOCN
You'll understand key concepts and terminology related to pension scheme management, including types of schemes and the role of trustees. The unit also covers investment strategies and how to address issues arising within pension schemes.

What you'll be able to do

  • Understand the key concepts and terms used in pension scheme management
  • Understand the management of pension schemes and funds, including investment strategies and regulatory requirements
  • Deal with issues that may arise in pension schemes, such as contribution shortfalls or benefit disputes
Pensions and Equal TreatmentReal unit · NOCN
You'll explore how pension provision can be discriminatory, analysing inequalities related to age, gender, and disability. The unit includes producing plans to reduce inequalities and promote equal treatment within pension schemes.

What you'll be able to do

  • Understand the ways in which pension provision can be discriminatory
  • Understand inequalities issues in relation to pension provision, including age, gender and disability
  • Produce a plan for reducing inequalities in pension provision within an organisation
Pensions and Equal TreatmentReal unit · NOCN
It teaches you to understand how pension provision can be discriminatory and the inequalities that may arise. You'll develop plans to reduce inequalities in pension provision within specific contexts.

What you'll be able to do

  • Understand the ways in which pension provision can potentially be discriminatory
  • Understand the various inequalities issues that can arise in relation to pension provision
  • Produce a comprehensive plan for reducing inequalities in pension provision within a specific context
Planning, Organising and Campaigning for Trade Union RepresentativesReal unit · NOCN
You'll explore different methods of union organising and evaluate their effectiveness in various contexts. The unit also covers building member participation and developing union campaigns, emphasising the importance of understanding the workforce.

What you'll be able to do

  • Understand the methods of union organising
  • Understand how to build participation in the union
  • Develop a union campaign
Planning, Organising and Campaigning for Trade Union RepresentativesReal unit · NOCN
This unit covers methods of union organising, including recruitment and engagement techniques, and how to build participation through effective communication. You'll also develop skills to plan and implement union campaigns.

What you'll be able to do

  • Understand the methods used in union organising, including recruitment and engagement techniques.
  • Understand how to build participation in the union through effective communication and member involvement.
  • Develop a union campaign, including setting objectives, identifying target audiences, and implementing strategies.
Practical Bargaining, Negotiation and ConsultationReal unit · NOCN
It teaches you to recognise different negotiating styles, negotiate effectively as part of a team, and understand the strengths and weaknesses of the union's negotiating position. You'll analyse the impact of various negotiating approaches and contribute constructively to team negotiations.

What you'll be able to do

  • Recognise different negotiating styles in various situations.
  • Negotiate effectively as part of a team, contributing to achieving desired outcomes.
  • Understand the strengths and weaknesses of the union’s negotiating position in relation to specific issues.
Practical Bargaining, Negotiation and ConsultationReal unit · NOCN
This unit develops learners' understanding of different negotiating styles and their impact on bargaining processes. You'll practise negotiation skills within a team context and evaluate the strengths and weaknesses of the union’s negotiating position.

What you'll be able to do

  • Recognise different negotiating styles used in bargaining, negotiation and consultation processes
  • Negotiate effectively as part of a team, contributing to the achievement of union objectives
  • Understand the strengths and weaknesses of the union’s negotiating position in relation to specific issues
Preparing for Bargaining, Negotiation and ConsultationReal unit · NOCN
It teaches you to prepare cases, claims or responses for bargaining, negotiation and consultation using relevant information. You'll improve information strategies and present information clearly to support trade union goals.

What you'll be able to do

  • Use information relevant to trade union goals to prepare a case, claim or response
  • Improve bargaining information strategy
  • Improve negotiation information strategy
  • Improve consultation information strategy
Preparing for Bargaining, Negotiation and ConsultationReal unit · NOCN
It teaches you to prepare effectively for bargaining, negotiation, and consultation by identifying and analysing relevant information to support trade union goals. You'll present cases and evaluate strategies to improve information use during negotiations.

What you'll be able to do

  • Use information relevant to trade union goals to prepare a case, claim or response for bargaining, negotiation or consultation
  • Improve bargaining, negotiation or consultation information strategy to achieve trade union objectives
Presenting Trade Union Information to Members Using ICTReal unit · NOCN
You'll learn to create, edit, and deliver multi-slide presentations on trade union topics using ICT. The unit covers the use of animation, slide transitions, multimedia content, and electronic visual aids to enhance presentation clarity and engagement.

What you'll be able to do

  • Create and edit a multi-slide presentation on a trade union topic, ensuring clarity and accuracy of information.
  • Use animation and slide transitions effectively to enhance the visual appeal and engagement of a presentation.
  • Use multimedia content, such as images, audio, and video, to enhance a presentation and support key messages.
  • Make a presentation using electronic visual aids, demonstrating confidence and effective communication skills.
Project Leadership for Trade Union RepresentativesReal unit · NOCN
It teaches you to understand the role and responsibilities of a trade union project leader and develop skills in communication, delegation, and problem-solving. You'll be able to lead project teams, analyse project success, and reflect on their leadership effectiveness.

What you'll be able to do

  • Understand the role and responsibilities of a trade union project leader
  • Understand the skills required for effective trade union project leadership, including communication, delegation and problem-solving
  • Lead a trade union project team effectively, ensuring objectives are met
  • Analyse the success of a trade union project against pre-defined criteria
  • Reflect on own effectiveness as a trade union project leader and identify areas for improvement
Project Management for Trade Union RepresentativesReal unit · NOCN
You'll learn to draft project outlines, prepare schedules and budgets, and apply project management tools relevant to trade union projects. The unit also addresses identifying potential issues and developing solutions.

What you'll be able to do

  • Draft a clear and concise project outline relevant to a trade union organisation or specific workplace setting.
  • Prepare a realistic schedule and budget for a trade union project, considering all relevant resources.
  • Apply appropriate project management tools and techniques for the effective management of a project from initiation to completion.
  • Identify potential issues and develop effective solutions to mitigate risks within a project.
  • Evaluate the success of a trade union project against its original objectives and budget.
  • Devise appropriate strategies for the dissemination of the outcomes and impact of a trade union project to relevant stakeholders.
Project Work for Trade Union RepresentativesReal unit · NOCN
This unit introduces the key stages and characteristics of project work within trade unions. You'll understand how effective project work supports union objectives, member engagement, and will identify potential project opportunities aligned with union priorities.

What you'll be able to do

  • Understand the key characteristics of project work, including planning, implementation, and evaluation.
  • Know how effective project work can assist the work of trade unions, such as improving member engagement or addressing workplace issues.
  • Understand tools and techniques for effective project work, including project management software and communication strategies.
  • Identify potential project opportunities for trade unions, aligning projects with union priorities and member needs.
Promoting Trade Union Issues using FilmReal unit · NOCN
It teaches you to produce a film promoting trade union issues by creating an outline, filming scenes with attention to composition, lighting, and sound, editing content, and publishing the final work. You'll develop skills in planning, filming, editing, and distributing film content.

What you'll be able to do

  • Produce an outline for the content of a film promoting trade union issues, including key messages and target audience.
  • Film appropriate scenes, considering composition, lighting, and sound quality.
  • Edit the content of the film, including sequencing, transitions, and adding titles and graphics.
  • Publish the finished work, considering distribution channels and audience reach.
Promoting Trade Union Issues using FilmReal unit · NOCN
You'll learn to produce films promoting trade union issues, including developing a film outline, filming relevant scenes, editing content, and publishing the finished work while adhering to health and safety regulations.

What you'll be able to do

  • Produce an outline for the content of a film.
  • Film appropriate scenes for a film.
  • Edit the content of a film.
  • Publish the finished film.
Recognising and Tackling Disability DiscriminationReal unit · NOCN
This unit equips learners with knowledge of disability discrimination, including direct and indirect forms, harassment, and victimisation. You'll identify sources of support and understand methods for tackling disability discrimination effectively.

What you'll be able to do

  • Understand how disability discrimination can occur in various forms and contexts, including direct discrimination, indirect discrimination, harassment, and victimisation.
  • Identify sources of support and guidance for tackling disability discrimination, such as legislation, policies, and advocacy organisations.
  • Know different ways of tackling disability discrimination, including raising awareness, challenging discriminatory practices, and promoting inclusive policies and procedures.
Recognising and Tackling Disability DiscriminationReal unit · NOCN
It teaches you to understand how disability discrimination occurs, identify sources of support, and know ways to tackle it. You'll define disability discrimination according to legislation and recognise examples within the workplace.

What you'll be able to do

  • Understand how disability discrimination occurs
  • Identify sources of support for tackling disability discrimination
  • Know ways of tackling disability discrimination
Recognising and Tackling Discrimination for Trade Union RepresentativesReal unit · NOCN
You'll explore the nature of discrimination, relevant legislation, and policies for trade union representatives. This unit develops understanding of how to identify and tackle discrimination and promote equality within organisations.

What you'll be able to do

  • Understand how discrimination can occur in various forms and contexts.
  • Understand the relevant legislative sources and organisational policies for tackling discrimination in the workplace.
  • Understand different ways of tackling discrimination and promoting equality of opportunity for all individuals.
Recognising and Tackling Discrimination for Trade Union RepresentativesReal unit · NOCN
This unit enables trade union representatives to recognise different forms of discrimination, understand relevant legislation and organisational policies, and apply methods to tackle discrimination and promote equality in the workplace.

What you'll be able to do

  • Understand how discrimination can occur in various forms.
  • Understand the legislative sources and organisational policies designed to tackle discrimination.
  • Understand different ways of tackling discrimination and promoting equality in the workplace.
Reflecting on Learning and Experience in the WorkplaceReal unit · NOCN
It teaches you to understand the value of prior learning and experience, recognise their own learning processes, and reflect on progress. You'll identify strengths and weaknesses to set goals for future development in the workplace.

What you'll be able to do

  • Understand the value of prior experience and learning, including formal qualifications, informal training, and work-based experience, in developing skills and knowledge.
  • Understand own learning processes and the current learning environment, including preferred learning styles, available resources, and support mechanisms.
  • Reflect on progress as a learner, identifying strengths and weaknesses, and setting goals for future learning.
  • Know how the current learning programme will impact on own role(s) at work, including improved performance, increased job satisfaction, and career advancement opportunities.
Research Project: Carrying Out and Reporting on Action for Equality in the WorkplaceReal unit · NOCN
It teaches you to conduct a union research project addressing workplace discrimination and promoting equality. You'll apply ethical research principles, report findings and recommendations, and evaluate their own learning and performance.

What you'll be able to do

  • Carry out a union research project in the workplace that aims to challenge discrimination and promote best equality practice, adhering to ethical research principles
  • Report on the research project findings and recommendations for action in a clear and concise manner, suitable for dissemination to relevant stakeholders
  • Evaluate own learning and performance throughout the research project, identifying areas for improvement in future projects
Research Project: Carrying Out and Reporting on Action for Equality in the WorkplaceReal unit · NOCN
You'll learn to carry out a union research project addressing discrimination and equality in the workplace. The unit includes planning, implementing, analysing data, reporting findings, and evaluating personal learning and performance.

What you'll be able to do

  • Carry out a union research project in the workplace that aims to challenge discrimination and promote best equality practice.
  • Report on research project findings and recommendations for action.
  • Evaluate own learning and performance throughout the research project.
Research for Trade UnionsReal unit · NOCN
It teaches you to use mapping techniques to establish detailed workplace profiles, including demographics and union membership. You'll recognise the significance of identifying workplace issues to establish organising activity and build support.

What you'll be able to do

  • Use mapping techniques to establish detailed workplace profiles, including demographics and union membership.
  • Recognise the significance of identifying and using workplace issues to establish organising activity and build support.
  • Understand the value of research in informing campaign planning and developing effective strategies for trade unions.
Rights at Work for Trade Union RepresentativesReal unit · NOCN
You'll understand the trade union approach to rights at work, relevant legislation, and best practices. The unit covers how to access and apply employment rights information to support union members effectively.

What you'll be able to do

  • Understand the trade union approach to rights at work issues, including relevant legislation and best practices.
  • Use various sources of information on employment rights to support union members.
  • Understand the application of employment rights information in practical workplace scenarios.
Rights at Work for Trade Union RepresentativesReal unit · NOCN
This unit provides trade union representatives with an understanding of their union's approach to rights at work issues. You'll use sources of employment rights information and apply this knowledge in practical workplace scenarios.

What you'll be able to do

  • Understand the trade union's approach to addressing rights at work issues within the workplace.
  • Effectively utilise various sources of information pertaining to employment rights.
  • Understand the practical application of employment rights information in different workplace scenarios.
Risk AssessmentReal unit · NOCN
This unit provides learners with knowledge of legal requirements and processes for risk assessment. You'll understand employer and employee responsibilities, steps involved in assessing risks, and how risk assessment contributes to improving workplace health and safety.

What you'll be able to do

  • Know the key legal requirements concerning risk assessments
  • Understand the risk assessment process
  • Relate risk assessment to strategies for improving health and safety at work
Risk Assessment for Trade Union RepresentativesReal unit · NOCN
You'll gain knowledge of legal requirements concerning risk assessments and the risk assessment process. The unit covers identifying hazards, evaluating risks, and implementing control measures to improve health and safety at work.

What you'll be able to do

  • Identify the key legal requirements concerning risk assessments.
  • Explain the risk assessment process.
  • Relate risk assessment to strategies for improving health and safety at work.
Safety Representative SkillsReal unit · NOCN
This unit supports learners in identifying and analysing their health and safety skills and knowledge as safety representatives. You'll set SMART development goals and review opportunities to enhance their competence in health and safety matters.

What you'll be able to do

  • Understand own development needs for health and safety skills, including identifying areas for improvement and setting development goals
  • Review own health and safety skills development opportunities, including training courses, mentoring, and on-the-job learning
  • Understand development planning for own health and safety skills needs, including creating a personal development plan and tracking progress
Safety Representative Skills for Trade Union RepresentativesReal unit · NOCN
It teaches you to assess their health and safety skill development needs as trade union safety representatives. You'll review development opportunities and understand how to plan continuous professional development to address specific skills gaps.

What you'll be able to do

  • Understand own development needs in relation to health and safety skills required for the role of a trade union safety representative
  • Review own health and safety skills development opportunities available through the union and other providers
  • Understand the process of development planning to address own health and safety skills needs as a trade union safety representative
State Pension SchemesReal unit · NOCN
You'll study the key features of state pension schemes and their effects on members. The unit includes calculating contributions and benefits and understanding the impact on retirement income and eligibility for other benefits.

What you'll be able to do

  • Describe the key features of state provision for pensions.
  • Explain how state pension schemes affect members.
  • Calculate contributions and benefits related to state pension schemes.
State Pension Schemes for Trade Union RepresentativesReal unit · NOCN
This unit covers key features of state pension schemes, eligibility criteria, and benefit levels. You'll understand how state pensions affect members' retirement planning and financial security, including contribution calculations.

What you'll be able to do

  • Know the key features of state provision for pensions, including eligibility criteria and benefit levels
  • Understand how state pension schemes affect members, considering factors such as retirement planning and financial security
  • Calculate contributions and benefits related to state pension schemes, using relevant data and formulas
Supporting Organising Campaigns for Trade Union RepresentativesReal unit · NOCN
You'll learn to support and plan organising campaigns using SWOT analysis, project planning, and the SMART objective-setting process. The unit focuses on strategic considerations and effective management of trade union campaigns.

What you'll be able to do

  • Use a SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis in organising campaigns to identify key strategic considerations.
  • Project plan an organising campaign, including setting objectives, identifying resources, and establishing timelines.
  • Apply the SMART (Specific, Measurable, Achievable, Relevant, Time-bound) process when planning organising campaigns to ensure clear and effective goals.
TUC Health and Safety Tutor TrainingReal unit · NOCN
You'll understand the context for education and training of trade union health and safety representatives, including the TUC's approach. The unit covers TUC course materials and planning to deliver a TUC Health and Safety Representatives’ course.

What you'll be able to do

  • Understand the context for the education and training of trade union health and safety representatives
  • Understand the TUC approach to health and safety
  • Describe the TUC course materials and their application
  • Plan to run a TUC Health and Safety Representatives’ course
The Role of the Member Nominated Pension Scheme TrusteeReal unit · NOCN
You'll gain a comprehensive understanding of the legal basis and governance of occupational pension schemes. The unit covers the roles and responsibilities of member nominated pension scheme trustees and how to address pension scheme issues.

What you'll be able to do

  • Know the legal basis of occupational pension schemes, including relevant legislation and regulations
  • Know the roles and responsibilities of different parties involved in occupational pension schemes
  • Deal with pension scheme issues, such as member queries, benefit calculations, and scheme administration
  • Escalate complex pension scheme issues to the appropriate authority or expert
The Trade Union ContextReal unit · NOCN
You'll develop the ability to identify and address trade union priorities within the workplace, understand relevant employment law and company policies, and apply union principles, structure, and resources to support trade union activities.

What you'll be able to do

  • Recognise and work on trade union priorities within a workplace
  • Understand information affecting the workplace, including employment law and company policies
  • Understand key aspects of union principles, structure and resources, and how these support trade union activities
The Trade Union ContextReal unit · NOCN
You'll recognise and contribute to trade union priorities, understand workplace information affecting union activities, and gain knowledge of union principles, structure, and resources. The unit emphasises member representation and collective bargaining processes.

What you'll be able to do

  • Recognise and work on trade union priorities, contributing to the achievement of organisational goals and member representation.
  • Understand information affecting the workplace, including economic, social, and political factors that impact employment conditions.
  • Understand key aspects of union principles, structure and resources, enabling effective participation and contribution to the trade union movement.
Trade Union Partnership AgreementsReal unit · NOCN
This unit provides learners with knowledge of Trade Union Partnership Agreements, including their features, roles, and responsibilities of parties involved. You'll understand skills required for effective implementation and processes for resolving disputes.

What you'll be able to do

  • Know the key features and components of a Trade Union Partnership Agreement.
  • Understand the roles and responsibilities of all parties involved in a Trade Union Partnership Agreement, including union representatives, management, and employees.
  • Understand the skills required to ensure the effective implementation of a Trade Union Partnership Agreement, such as communication, negotiation, and problem-solving skills.
  • Understand the process of solving problems and resolving disputes through the Trade Union Partnership approach, including conflict resolution techniques and collaborative decision-making.
Trade Union Representation on Public BodiesReal unit · NOCN
You'll explore the aims, policies, and procedures of specific public bodies and understand the role and responsibilities of trade union representatives within these organisations. The unit also covers how representatives can effectively contribute to the work of public bodies.

What you'll be able to do

  • Understand the aims and policies of a specific public body
  • Understand the role and function of a trade union representative when acting on a public body
  • Understand how to contribute effectively to a specific public body
Trade Union Representatives Research to Undertake Action for Equality in the WorkplaceReal unit · NOCN
It teaches you to select and plan research projects aimed at challenging discrimination and promoting best equality practice. You'll understand appropriate research methods and develop a detailed research plan.

What you'll be able to do

  • Decide on a research project to challenge discrimination in the workplace
  • Decide on a research project to promote best equality practice in the workplace
  • Understand appropriate research methods that can be used in developing action on equalities
  • Plan a research project to challenge discrimination and promote best equality practice
Trade Union Representatives Supporting MembersReal unit · NOCN
You'll understand how trade unions support members in the workplace and recognise when to signpost members to appropriate support structures. The unit also covers planning and implementing procedures to offer counselling support.

What you'll be able to do

  • Understand how trade unions can support members within the workplace
  • Recognise when to signpost members onto appropriate support structures
  • Plan to implement procedures in the workplace to offer counselling support
Trade Union Representatives Supporting MembersReal unit · NOCN
You'll understand how trade unions support members in the workplace and recognise when to signpost members to appropriate support structures. The unit includes planning and implementing procedures to offer counselling support.

What you'll be able to do

  • Understand the various ways in which trade unions can provide support to their members within the workplace environment.
  • Recognise situations where it is necessary to signpost members to appropriate external support structures and resources.
  • Plan and implement procedures within the workplace to offer counselling support to members in need.
Trade Union Representatives research to Undertake Action for Equality in the WorkplaceReal unit · NOCN
You'll plan and undertake research projects to challenge workplace discrimination and promote best equality practice. The unit covers selecting appropriate research methods, defining discrimination and equality concepts, and justifying project choices.

What you'll be able to do

  • Decide on a research project to challenge discrimination in the workplace
  • Decide on a research project to promote best equality practice in the workplace
  • Understand appropriate research methods that can be used in developing action on equalities
  • Plan a research project to challenge discrimination and promote best equality practice
Trade Union and Political ActivityReal unit · NOCN
You'll understand the significance of political activity in the trade union movement, including affiliation processes. The unit teaches you to produce plans aimed at increasing political influence to advance workers' rights.

What you'll be able to do

  • Understand the importance of political activity within the trade union movement, including its role in advancing workers' rights and interests.
  • Understand the reasons for and processes involved in affiliation with political organisations and campaigns.
  • Produce a plan to increase political influence for a trade union, considering different strategies and tactics.
Trade Union and Political ActivityReal unit · NOCN
You'll understand the importance of political activity within the trade union movement, reasons for affiliation, and processes involved. The unit includes analysing political decisions' impact and producing plans to increase political influence.

What you'll be able to do

  • Understand the importance of political activity within the trade union movement and its impact on members.
  • Understand the reasons for and processes involved in affiliation with political organisations.
  • Produce a plan to increase political influence for the trade union, considering various strategies and resources.
Trade Unions Identifying and Preventing Ill Health at WorkReal unit · NOCN
You'll understand symptoms and effects of ill health caused by workplace factors, identify hazards, and apply relevant legislation and policies. The unit emphasises the trade union role in preventing ill health and promoting workplace well-being.

What you'll be able to do

  • Understand symptoms of ill health caused in the workplace, recognising common signs and indicators of work-related illnesses.
  • Understand the effects of ill health caused in the workplace, including the impact on individuals, organisations, and society.
  • Know hazards that may cause ill health at work, identifying potential sources of exposure and risk factors.
  • Understand appropriate legislation, policies and other information on ill health at work, including relevant regulations, guidance, and best practices.
  • Know how a trade union can take action to prevent occupational ill health, including raising awareness, advocating for improved working conditions, and supporting affected members.
Trade Unions Identifying and Preventing Ill Health at WorkReal unit · NOCN
It teaches you to identify symptoms and effects of ill health caused or exacerbated by workplace factors. You'll recognise hazards, understand relevant legislation and policies, and know how trade unions can take action to prevent ill health at work.

What you'll be able to do

  • Recognise the common symptoms of ill health that can be caused or exacerbated in the workplace.
  • Explain the potential effects of ill health on individuals and the organisation.
  • Identify hazards in the workplace that may cause ill health.
  • Summarise the appropriate legislation, policies and sources of information relating to ill health at work.
  • Describe how a trade union can take action to prevent occupational ill health.
Trade Unions and EuropeReal unit · NOCN
This unit provides knowledge of European Union institutions, their functions, and related trade union organisations. You'll understand the EU's influence on national employment rights and economic and social policies.

What you'll be able to do

  • Understand the role and structure of European Union Institutions and related trade union organisations, including their functions and relationships.
  • Understand the impact of the European Union on national employment rights, including legislation and regulations.
  • Know European Union economic and social policies, including their objectives and implementation.
  • Understand the relationship between European Union policies and trade union policies and strategies, including areas of alignment and divergence.
Trade Unions and EuropeReal unit · NOCN
This unit provides learners with knowledge of European Union institutions, trade union organisations, and their roles. You'll understand the EU's impact on national employment rights, economic and social policies, and the relationship with trade unions.

What you'll be able to do

  • Understand the role of European Union Institutions
  • Understand the structure of European Union Institutions
  • Understand the role of related trade union organisations
  • Understand the structure of related trade union organisations
  • Understand the impact of the European Union on national employment rights
  • Describe European Union economic policies
  • Describe European Union social policies
  • Understand the relationship between European Union policies and trade union policies
  • Understand the relationship between European Union policies and trade union strategies
Trade Unions and the EconomyReal unit · NOCN
This unit provides an understanding of the UK economy and its impact on trade union members. You'll explore economic theories, government policies, and their effects on wages, job security, and working conditions.

What you'll be able to do

  • Understand how developments in the UK economy, such as inflation, unemployment, and economic growth, can impact on trade union members' wages, job security, and working conditions.
  • Know the major schools of economic theory, including classical economics, Keynesian economics, and monetarism, and their differing perspectives on the role of government in the economy.
  • Understand the effects of specific UK government policies, such as fiscal policy, monetary policy, and supply-side policies, on the economy and their potential impact on trade union members.
  • Understand key influences on UK economic policies, including global economic trends, international organisations, and domestic political considerations.
Trade Unions and the LawReal unit · NOCN
This unit develops learners' understanding of the legal system and its impact on trade unions, including relevant types of law and specific legislation governing trade union activities. You'll be able to explain trade unions' rights and responsibilities under the law.

What you'll be able to do

  • Understand aspects of the legal system that affect trade unions, including their rights and responsibilities.
  • Understand different types of law relevant to trade unions, such as employment law and contract law.
  • Understand trade union law, including legislation related to industrial relations and collective bargaining.
Trade Unions and the LawReal unit · NOCN
This unit provides learners with an understanding of the UK legal system and its impact on trade unions. You'll differentiate between types of law and explain key aspects of trade union law relevant to their roles.

What you'll be able to do

  • Explain aspects of the legal system that affect trade unions.
  • Differentiate between different types of law.
  • Explain trade union law.
Understanding Environmental Issues in the WorkplaceReal unit · NOCN
You'll gain knowledge of environmental changes affecting the workplace, including their impact on workers and organisations. The unit covers identifying key information, regulations, and environmental issues for trade union action.

What you'll be able to do

  • Understand environmental changes affecting the workplace and their potential impact.
  • Identify key information appropriate to environmental changes at work, including relevant data and regulations.
  • Identify environmental issues for trade union action, advocating for sustainable practices and worker well-being.
Understanding Environmental Issues in the WorkplaceReal unit · NOCN
You'll gain an understanding of environmental changes affecting the workplace and relevant legislation. The unit covers identification of environmental issues for trade union action and promotion of sustainable practices within the workplace.

What you'll be able to do

  • Understand environmental changes affecting the workplace, including climate change, resource depletion, and pollution.
  • Identify key information appropriate to environmental changes at work, such as legislation, regulations, and best practices.
  • Identify environmental issues for trade union action, such as promoting sustainable practices, reducing waste, and protecting workers' health.
Understanding your Pension SchemeReal unit · NOCN
This unit provides learners with knowledge of occupational pension schemes, including structure, operation, and legislation. You'll be able to calculate contributions, funding, and benefits, and identify areas for improvement in their own pension scheme.

What you'll be able to do

  • Understand the structure and operation of occupational pension schemes.
  • Understand how own pension scheme affects its members, including their rights and responsibilities.
  • Calculate contributions, funding levels, and potential benefits within own pension scheme.
  • Identify areas for potential improvement in own occupational pension scheme, considering factors such as investment strategy and member communication.
Understanding your Pension SchemeReal unit · NOCN
You'll gain a comprehensive understanding of occupational pension schemes, including types, features, and impacts on members. The unit covers calculation of contributions and benefits, funding mechanisms, and identification of potential improvements within pension schemes.

What you'll be able to do

  • Understand the features of occupational pension schemes
  • Understand how own pension scheme affects members
  • Calculate contributions to an occupational pension scheme
  • Calculate the funding of an occupational pension scheme
  • Calculate the benefits of an occupational pension scheme
  • Identify areas for improvement in own occupational pension scheme
Understanding your Union - Structures and OrganisationReal unit · NOCN
This unit provides learners with an understanding of trade union democracy and organisation, including the roles of union members, elected officials, and the union branch. You'll explore methods to improve branch attendance and identify elements of regional and national union democracy.

What you'll be able to do

  • Understand how trade union democracy operates within the workplace, including the roles and responsibilities of members and elected officials.
  • Know the role of the union branch in representing members, negotiating with employers, and promoting union policies.
  • Understand how to improve union branch attendance and engagement through effective communication and activities.
  • Identify elements of a union’s regional and national democracy, such as elections, conferences, and policy-making processes.
Understanding your Union – Collective Bargaining and AgreementsReal unit · NOCN
You'll study key collective agreements, disciplinary and grievance procedures, and workplace bargaining issues. The unit enables identification of these features and understanding of employee rights and employer responsibilities within collective bargaining contexts.

What you'll be able to do

  • Identify key collective agreements relevant to the workplace, understanding their scope and application.
  • Identify key features of disciplinary and grievance procedures, including employee rights and employer responsibilities.
  • Identify bargaining issues within the workplace, prioritising areas for negotiation and improvement.
Understanding your Union – Purpose and FunctionReal unit · NOCN
You'll understand the purpose and function of trade unions, including reasons for membership and services provided. The unit covers the role of unions in the workplace and the benefits they offer to individual members.

What you'll be able to do

  • Identify the reasons why individuals choose to join trade unions
  • Identify the range of services that trade unions provide for their members
  • Understand the role of the union within the workplace environment
Union Representatives - InductionReal unit · NOCN
You'll develop cooperative working skills and understand the key functions of trade unions in the workplace. The unit includes accessing and utilising trade union information, creating contacts lists, and understanding how union documents guide representatives.

What you'll be able to do

  • Demonstrate skills in co-operative and collective working within a trade union environment.
  • Find trade union information and other related information from appropriate sources.
  • Know the key functions of a trade union in the workplace, including representation and negotiation.
  • Create a comprehensive union contacts list for effective communication and networking.
  • Know how trade union documents, such as constitutions and policies, guide the actions of union representatives.
  • Organise information in an appropriate way for effective record-keeping and communication.
Using Electronic Databases for Trade Union ActivitiesReal unit · NOCN
It teaches you to create and use electronic databases for trade union activities. You'll design, populate, and test databases, generate reports, perform data analysis, and apply protocols for database usage and data protection.

What you'll be able to do

  • Create a database for a specified trade union task
  • Use a database effectively for various trade union tasks
  • Understand protocols for database usage within a trade union context
Using Electronic Databases for Trade Union ActivitiesReal unit · NOCN
You'll learn to design, populate and use electronic databases for trade union tasks. The unit includes creating reports and understanding protocols for database usage, including data protection and security measures.

What you'll be able to do

  • Create a database for a trade union task, including designing the database structure, entering data, and creating reports.
  • Use a database for trade union tasks, including managing membership records, tracking campaign progress, and analysing survey data.
  • Understand protocols for database usage, including data protection regulations, security measures, and access controls.
Using ICT for Trade UnionistsReal unit · NOCN
It teaches you to operate computers effectively, organise and retrieve trade union information, and understand safety and security practices. You'll gain knowledge of PC components and use relevant software applications for trade union activities.

What you'll be able to do

  • Operate a computer effectively.
  • Organise trade union information in a structured manner.
  • Store trade union information securely.
  • Retrieve trade union information efficiently.
  • Know safety practices when using ICT equipment.
  • Know security practices to protect trade union information.
  • Know the main components of a personal computer (PC).
Using Spreadsheets for Trade Union ActivitiesReal unit · NOCN
You'll learn to produce, format, and present data within spreadsheets for trade union purposes. The unit covers data entry, use of formulae, and graphical presentation to support effective data analysis and communication.

What you'll be able to do

  • Produce a spreadsheet that meets the requirements of an agreed trade union purpose.
  • Accurately enter, format, and present data within a spreadsheet application.
  • Use appropriate formulae to calculate and manipulate data within a spreadsheet.
  • Present data in a clear and understandable graphical form using spreadsheet tools.
Using Spreadsheets for Trade Union ActivitiesReal unit · NOCN
You'll develop practical skills in using spreadsheets for trade union activities, including entering and formatting data, applying formulae for calculations, presenting data graphically, and managing datasets to support analysis and decision-making.

What you'll be able to do

  • Enter and format data accurately and efficiently in a spreadsheet
  • Use formulae to calculate data in a spreadsheet, including basic arithmetic and statistical functions
  • Present data in graphical form using appropriate chart types, such as bar charts, pie charts, and line graphs
  • Sort and manage data in a spreadsheet using filters and other data management tools
  • Analyse data using spreadsheet functions
Using Word Processing for Trade UnionistsReal unit · NOCN
You'll develop skills in using word processing software to create, format, and produce trade union documents. The unit covers text and graphic integration from multiple sources and the application of formatting and layout features.

What you'll be able to do

  • Effectively use a range of word processing functions.
  • Add text and graphics from different sources into word processing documents.
  • Produce professional trade union documents using word processing software.
Using a Membership Database to Support Trade Union ActivitiesReal unit · NOCN
You'll recognise how membership databases support trade union activities and develop essential database application skills. The unit also covers the regulatory framework for databases and teaches you to apply these skills to relevant tasks.

What you'll be able to do

  • Recognise how membership systems support various trade union activities
  • Know the essential database application skills required to effectively use a membership database
  • Understand the regulatory framework governing the use and management of databases, including data protection
  • Apply relevant skills and knowledge to complete tasks using a membership database
Using a Union Database for CommunicationReal unit · NOCN
This unit equips learners with the skills to use union databases effectively for communication purposes. You'll understand how membership systems support targeted messaging, data management, and comply with regulatory frameworks governing electronic communications.

What you'll be able to do

  • Recognise how membership systems support union communications, facilitating effective engagement and information dissemination.
  • Know how database application skills support union communications, enabling efficient data management and targeted messaging.
  • Understand the regulatory framework for electronic communications, ensuring compliance with data protection and privacy legislation.
  • Apply skills and knowledge to communication tasks, contributing to effective internal and external communication strategies.
Using the Internet and Email for Trade UnionistsReal unit · NOCN
You'll learn to access and evaluate internet information relevant to trade union activities and to send and receive emails professionally. The unit also covers internet safety and security issues pertinent to trade unionists.

What you'll be able to do

  • Access information on the internet that is relevant to trade union activity.
  • Send and receive emails effectively for trade union purposes.
  • Explain internet safety and security issues relevant to trade unionists.
Using the Law in Collective BargainingReal unit · NOCN
This unit covers employment law relevant to workplace issues and collective bargaining. You'll prepare legal arguments based on employment law to support negotiation positions and understand the legal context of workplace proposals.

What you'll be able to do

  • Understand employment law relevant to issues that commonly arise in the workplace
  • Prepare arguments, based on employment law, that may be used in collective bargaining negotiations
Using the Law in Collective BargainingReal unit · NOCN
You'll understand employment law relevant to workplace issues and collective bargaining. The unit enables preparation of legal arguments based on employment law to support negotiations and dispute resolution.

What you'll be able to do

  • Understand employment law relevant to issues in the workplace, including legislation and case law.
  • Prepare arguments that may be used in negotiations based on employment law, citing relevant legal precedents and principles.
Using the MediaReal unit · NOCN
This unit equips learners with skills to effectively use the media to communicate trade union issues. You'll design and write news releases, develop interview skills, and plan media strategies to raise awareness of trade union campaigns.

What you'll be able to do

  • Identify effective ways of presenting trade union issues to the media, considering target audiences and communication channels.
  • Design and write news releases that effectively communicate trade union messages and activities.
  • Develop interview skills to confidently and effectively represent the trade union in media interactions.
  • Plan to use the media strategically to raise awareness of trade union issues and campaigns.
Using the Media for Trade Union RepresentativesReal unit · NOCN
You'll learn to use the media effectively for trade union purposes. The unit covers presenting issues to the media, writing news releases, developing interview skills, and planning media strategies to support trade union objectives.

What you'll be able to do

  • Identify effective ways of presenting trade union issues to the media
  • Design and write news releases suitable for different media outlets
  • Develop interview skills to effectively communicate trade union messages
  • Plan the use of media to promote trade union objectives
Women Workers: An International PerspectiveReal unit · NOCN
This unit provides learners with an understanding of issues affecting women workers internationally, including discrimination and pay inequality. You'll recognise the importance of international links between women workers and their representative organisations and explore ways to strengthen these connections.

What you'll be able to do

  • Understand a range of issues affecting women workers internationally, including discrimination, pay inequality, and access to opportunities.
  • Recognise the importance of international links between women workers and their representative organisations, fostering solidarity and collective action.
  • Understand ways of making and strengthening international links, including networking, information sharing, and collaborative projects.
Women Workers: An International Perspective for Trade Union RepresentativesReal unit · NOCN
You'll understand issues affecting women workers internationally and the role of labour organisations. This unit covers pay inequality, discrimination, barriers to opportunities, and the importance of international links to support women workers.

What you'll be able to do

  • Understand a range of issues affecting women workers internationally, including pay inequality, discrimination, and access to opportunities.
  • Recognise the importance of international links between women workers and their representative organisations in addressing common challenges.
  • Understand the role of labour organisations in developing links between women worldwide to promote solidarity and advocate for women's rights.
Work Related Upper Limb Disorders - WRULDSReal unit · NOCN
You'll identify the causes, symptoms, and biomechanical factors of Work Related Upper Limb Disorders (WRULDS), understand relevant legal requirements and organisational policies, and develop proposals for prevention and control within the workplace.

What you'll be able to do

  • Identify the causes and symptoms of Work Related Upper Limb Disorders (WRULDS)
  • Understand the main legal requirements and organisational policies in relation to WRULDS
  • Make proposals for the prevention and control of WRULDS in the workplace
Work Related Upper Limb Disorders - WRULDSReal unit · NOCN
It teaches you to identify causes, symptoms, and risk factors of Work Related Upper Limb Disorders (WRULDS). You'll understand relevant legal requirements and be able to propose workplace prevention and control measures for WRULDS.

What you'll be able to do

  • Identify the causes and symptoms of Work Related Upper Limb Disorders (WRULDS), including risk factors and early warning signs.
  • Understand the main legal requirements and policies in relation to WRULDS, including employer responsibilities and employee rights.
  • Make proposals for prevention and control of WRULDS in the workplace, including risk assessments, ergonomic improvements, and training programmes.
Work-Life BalanceReal unit · NOCN
You'll explore work-life balance issues, including changes in work time organisation and options such as flexible working. The unit covers the benefits of union-management partnerships and relevant standards and policies related to work-life balance.

What you'll be able to do

  • Understand the changes taking place in the organisation of work time within different organisational contexts.
  • Understand the various options available for reorganising work time to benefit union members.
  • Understand the potential benefits that can arise from union and management working in partnership to address work-life balance issues.
  • Understand the relevant standards and organisational policies regarding work-life balance.
  • Understand different ways to achieve work-life balance for union members, considering individual needs and circumstances.
Work-Life Balance for Trade Union RepresentativesReal unit · NOCN
This unit examines changes in work time organisation and models for flexible working. You'll evaluate the impact on union members and understand the benefits of union-management partnerships in promoting work-life balance.

What you'll be able to do

  • Understand changes taking place in the organisation of work time, including trends towards flexible working and remote working.
  • Understand options for reorganising work time for the benefit of union members, considering different models and their potential impact.
  • Understand potential benefits of union and management working in partnership to address work-life balance issues.
  • Understand the standards and policies regarding work-life balance, including legal requirements and best practice guidelines.
  • Understand ways to achieve work-life balance for union members, including strategies for managing workload and stress.
Working with Employers on Learning and SkillsReal unit · NOCN
This unit develops learners' understanding of working with employers to support learning and skills development. You'll identify workplace opportunities for skills enhancement, understand employer engagement benefits, and explore learning agreements relevant to union learning representatives.

What you'll be able to do

  • Recognise opportunities to develop skills in the workplace
  • Understand how to work with employers to meet the skills needs of individuals
  • Understand how to work with employers to meet the skills needs of the organisation
  • Understand the components of a learning agreement and their relevance to the role of the union learning representative
  • Understand how equality and skills for life issues underpin learning agreements
  • Understand how equality and skills for life issues underpin learning strategies
Working with Employers on Learning and SkillsReal unit · NOCN
It teaches you to recognise skills development opportunities for individuals and teams in the workplace. You'll understand how to collabourate with employers to meet skills needs and the components and relevance of learning agreements.

What you'll be able to do

  • Recognise opportunities to develop skills in the workplace for individuals and teams.
  • Understand how to work collaboratively with employers to meet the skills needs of individuals and the organisation as a whole.
  • Understand the key components of a learning agreement and their relevance to the role of the union learning representative.
  • Understand how equality and skills for life issues underpin effective learning agreements and strategies.
Working with Figures for Trade UnionsReal unit · NOCN
You'll learn to solve numerical problems relevant to trade union activities, including percentages, averages, and ratios. The unit also covers estimating costs, approximating membership figures, and interpreting statistical information for reporting purposes.

What you'll be able to do

  • Solve trade union problems involving numbers.
  • Approximate, estimate and check results.
  • Interpret given statistical information and report for trade union members.
  • Present and interpret secondary data relating to trade union tasks.
Working with Statistics for Trade UnionsReal unit · NOCN
This unit covers suitable statistical techniques for collecting and recording workplace data relevant to trade unions. You'll interpret and report statistical information and apply methods to support decision making in trade union work.

What you'll be able to do

  • Understand suitable statistical techniques for trade unions to collect and record data from the workplace
  • Interpret statistical information and report it to trade union members
  • Use statistical concepts and methods that aid decision making when tackling trade union work-related problems

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Accrediting Trade Union EducationAnalysing Union Power and AlliancesApplying Health and Safety Legislation in the WorkplaceApplying Health and Safety Legislation in the WorkplaceBuilding Confidence for Trade UnionistsBuilding Equality in the Workplace for Trade Union RepresentativesBuilding Equality in the Workplace for Trade Union RepresentativesBuilding Stronger Trade Unions

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

See Your Progress GrowIllustration
NOCN Level 3 Certificate in Trade Unions Today
  • Accept the role and develop yourself as a safety representative in the offshore oil and gas industry
  • Advise on Workplace Negotiations
  • Advise on and support workplace negotiations
  • Assess level of risks to assets
  • Co-ordinate and Oversee Contracts with Service Providers
  • Contribute to the effective functioning of the Board of Trustees
  • Contribute to the formulation and implementation of the union collective bargaining strategy
  • Contribute to the formulation and implementation of the union collective bargaining strategy v2
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Accept the role and develop yourself as a safety representative in the offshore oil and gas industryAdvise on Workplace NegotiationsAdvise on and support workplace negotiationsAssess level of risks to assetsCo-ordinate and Oversee Contracts with Service ProvidersContribute to the effective functioning of the Board of TrusteesContribute to the formulation and implementation of the union collective bargaining strategyContribute to the formulation and implementation of the union collective bargaining strategy v2Develop and support union organisation in the workplaceDevelop union recognition rights with employersDevelop, organise and contribute to the recruitment and retention of union membersEnhance the role of the union representative v2Establish and maintain union collective agreements with employersEstablish and monitor equal opportunities policies and initiatives within the union and workplaceEstablish and monitor equal opportunities policies and initiatives within the union and workplace v2Funding for defined benefit schemes – setting a frameworkIdentify Workplace Health and Safety Hazards and Control Risks in Asbestos Surveying and AnalysisLead workplace negotiations+18 more

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Accrediting Trade Union EducationLevel 3

Applied to your own work

This unit provides learners with an understanding of accreditation in trade union education, including key features and benefits. Learners will gain knowledge of accreditation processes and develop plans to implement accreditation for trade union courses.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for NOCN Level 3 Certificate in Trade Unions Today

137 units in this credential, in the order it lists them, awarded by NOCN.

  1. Accrediting Trade Union Education
  2. Analysing Union Power and Alliances
  3. Applying Health and Safety Legislation in the Workplace
  4. Building Confidence for Trade Unionists
  5. Building Equality in the Workplace for Trade Union Representatives
  6. Building Stronger Trade Unions

and 131 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.