The scoreboard, and what is not on it. The hard targets, how often each is actually
looked at, and the quiet signals that never reach a dashboard.
Contract Cycle Time (Standard Agreements)
The average number of business days it takes you to get standard agreements (like NDAs or basic renewals) from initial draft to signature.
Target · Under 5 business days If you close 10 standard NDAs this month, and the average time from first touch to signature was 4.2 days, you're hitting the target. We'll track this in our CLM system.
Volume of Agreements Processed
The total number of agreements, both standard and moderately complex, that you successfully move through the negotiation and signature process each week.
Target · 15-20 agreements per week (mix of types) You might close 12 NDAs, 5 vendor agreements, and 2 standard MSAs in a week. That's 19 agreements, which is right in the sweet spot. We're looking for consistent output, not just bursts.
Accuracy of Key Term Abstraction
How accurately you're pulling out the critical terms (e.g., term length, payment schedule, liability caps) from signed contracts and entering them into our CLM system.
Target · < 2% error rate In a quarterly audit of 50 contracts you've processed, if we find only one minor error in a payment term entry, that's a 2% error rate, which is acceptable. More than one, and we'll need to review your process.
Adherence to Negotiation Playbook
How often you manage to stick to our pre-approved 'preferred' positions on key clauses (like limitation of liability or indemnities) in your negotiations.
Target · >75% adherence for moderately complex deals If we review 10 moderately complex deals you've closed, and in 8 of them you secured our preferred LoL cap or a close fall-back, that's 80%. We understand you can't always get everything, but we want to see you trying.
Stakeholder Satisfaction
How happy our internal business partners (Sales, Finance, etc.) are with your responsiveness, clarity of communication, and practical advice during negotiations.
- Positive feedback in quarterly reviews
- business teams proactively seeking your advice early in a deal
- fewer escalations due to communication breakdowns
- you're seen as an enabler, not a blocker.
Negotiation Quality & Strategy
Your ability to not just process contracts, but to strategically negotiate, identify underlying business concerns, and propose creative solutions that protect us while still getting the deal done.
- You're bringing new ideas to the table
- you're not just accepting redlines but pushing back effectively
- you can articulate the 'why' behind your negotiation positions
- your Senior Negotiator rarely needs to step in to fix a negotiation you're leading.
Risk Identification & Mitigation
How well you spot potential legal and commercial risks in contracts and effectively use contractual mechanisms to either remove or reduce that risk to an acceptable level.
- You're flagging non-standard clauses that others might miss
- you're suggesting appropriate indemnities or warranties
- your contracts rarely come back with unforeseen issues after signature
- you can clearly explain the risk profile of a deal to a non-legal colleague.
Proactive Communication
Your habit of keeping relevant parties updated on contract status, potential delays, or critical issues without them having to chase you.
- Sales teams know exactly where their deals are
- you're sending clear summaries of redlines to business owners
- you're flagging potential approval bottlenecks before they become problems
- fewer 'where's that contract?' emails.
