The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Administrative Assistant / Coordinator
1-2 yearsSkills to master
- Organisational skills, scheduling, communication, basic project support, stakeholder coordination.
You're ready to move on when
- Consistently delivers administrative tasks with high accuracy and efficiency.
- Proactively identifies ways to improve office processes.
- Has a reputation for being reliable and helpful across different teams.
- Shows interest in the wider business strategy beyond day-to-day admin.
- 2
Marketing or Communications Assistant
1-2 yearsSkills to master
- Content creation (writing, editing), social media management, campaign support, audience engagement, event promotion.
You're ready to move on when
- Can craft clear and engaging messages for different internal audiences.
- Has experience supporting internal campaigns or events.
- Understands how to use digital channels to get people's attention.
- Shows a keen interest in fostering internal communities and engagement.
- 3
HR Assistant / Learning & Development Support
1-2 yearsSkills to master
- Employee engagement activities, training coordination, HR system support, internal communications, understanding employee needs.
You're ready to move on when
- Comfortable interacting with employees at all levels.
- Has experience supporting training programmes or employee events.
- Understands the importance of employee experience and culture.
- Can handle sensitive information with discretion.