UK

United Kingdom · Public Relations Communications · Entry Level (0-2 years)

Associate Community Engagement Coordinator

Here is the whole job, in plain words. What it is, a real day, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

  • Experience bandEntry Level (0-2 years)
  • Direct reportsNo direct reports
  • Reports toCommunity Engagement Coordinator
  • UK framework levelUsually someone starting out, or keeping a process running

Also advertised as Junior Community Manager · Community Support Assistant · Social Media & Community Assistant

Built on an analysis of 43,079 real UK job descriptions · grounded in qualifications employers recognise

Start with a free Future Fluency check, tuned to Associate Community Engagement Coordinator

Ten quick questions, one per Future Fluency, asked against this role rather than a generic one. About five minutes, and no card.

Start the check, free

1What this role really is

This is where you'll get your start in building and nurturing online communities. You'll be the hands-on support, making sure our members feel heard, welcomed, and valued. Think of it as learning the ropes from the ground up, getting stuck into the daily buzz of our online spaces. We're talking about the crucial first steps in creating a thriving digital home for our users, helping them connect and get the most out of what we offer.

2What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

Khoros, Discourse, Circle.so (Community Platforms)Intermediate

Moderating threads, posting pre-approved content, welcoming new members, and pulling basic reports on engagement.

Brandwatch, Talkwalker (Social Listening)Basic

Monitoring keywords, identifying direct mentions of our brand, and categorising sentiment with guidance from a senior colleague.

Sprout Social, Hootsuite Enterprise (Social & Content Management)Intermediate

Scheduling pre-approved content, responding to comments using templates, and creating simple visuals from established brand kits.

Asana, Trello, Slack (Collaboration & PM)Intermediate

Managing your personal tasks on shared project boards, providing status updates, and using designated Slack channels for team communication.

3What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing inWhere you are nowThe step above
Moderation Action (e.g., deleting a post)Follow established guidelines and escalate ambiguous cases to Community Engagement Coordinator (L2). All decisions reviewed.Independent decision-making for routine violations. Consult Senior Community Engagement Specialist (L3) for complex or grey-area situations.Full autonomy for moderation decisions. Define and refine moderation guidelines. Oversee complex de-escalation strategies.
Responding to Member QueriesUse approved templates for common questions. Escalate anything requiring specific product knowledge or sensitive handling to L2.Draft custom responses for non-standard queries. Consult L3 for responses to critical feedback or public relations issues.Develop new response strategies and templates. Handle high-profile or sensitive public communications personally.
Content Scheduling & PostingSchedule pre-approved content from the content calendar. No authority to create new content without review.Propose and draft new content ideas for review by L3. Manage the content calendar for specific channels.Own the content calendar and strategy for a workstream. Approve content for junior team members. Experiment with new content formats.
Escalating Critical Issues (e.g., severe bug, PR risk)Immediately escalate to Community Engagement Coordinator (L2) or Senior Community Engagement Specialist (L3) following the defined 'escalation path'.Assess severity and decide on initial internal contact. Inform L3 of all critical escalations and actions taken.Lead the internal response team for critical issues. Inform Director of Community & Advocacy (L6) and relevant department heads.

4How you'll be judged

The scoreboard, honestly: the hard targets, how often each one is actually looked at, and the quiet human signals that never make it onto a dashboard.

Average First Response Time
How quickly you respond to new posts or comments that need a reply in our main community channels.
Target · Under 4 hours (during your working day)

If a member posts a question at 10 am, you'll aim to have a helpful reply in by 2 pm. We track this to make sure no one feels ignored.

Weekly New Member Welcome Messages Sent
The percentage of new members who join our community that you've personally welcomed with a friendly message.
Target · 100% of assigned new members

If we have 50 new sign-ups this week, you'll make sure all 50 receive a personal welcome message from you, maybe pointing them to a helpful guide.

Scheduled Content Pieces per Week
The number of pre-approved posts, polls, or discussion starters you schedule across our community platforms.
Target · 15-20 pieces

You might schedule 3 discussion questions for the forum, 5 polls for our Discord, and 10 social media posts that link back to community content.

Moderation Guideline Adherence
How consistently you apply our community guidelines when moderating posts, ensuring a fair and consistent experience for everyone.
Target · Fewer than 2 errors per 100 moderated posts

If a post breaks a rule, you'll remove it and send the correct templated message, rather than just deleting it or letting it slide.

Proactive Learning & Initiative
How much you're actively trying to learn, asking good questions, and taking on new tasks without being constantly prompted.
  • You'll ask 'why' we do things a certain way, suggest small improvements to existing processes (even if they're not implemented), and volunteer for tasks that expand your knowledge, not just your comfort zone. You might bring up an interesting trend you spotted in the community during a team meeting.
Team Collaboration & Support
How well you work with the rest of the Community team, offering help and sharing insights.
  • You'll offer to help a colleague if you finish your tasks early, share interesting community feedback you've noticed, and actively participate in team discussions. You're not just doing your own thing
  • you're part of the unit.
Brand Voice & Tone Consistency
How well your communications align with our established brand voice – friendly, helpful, and professional.
  • Your written responses will sound like 'us.' You'll use the right level of formality (or informality), avoid jargon where possible, and generally sound like a human, not a robot. Your manager won't be constantly correcting your tone.
Escalation Effectiveness
How accurately and promptly you identify issues that need to be escalated to a more senior team member or another department.
  • When you spot a critical bug report or a potentially sensitive customer complaint, you'll follow the correct 'escalation path' straight away, providing all the necessary context. You won't try to handle something beyond your remit and make it worse.

5Would you like it

The honest version. What people enjoy, and what grinds them down.

What people enjoy
Helping People & Solving Problems

You'll get a real kick out of guiding new members, answering their questions, and seeing them find solutions. That feeling of making someone's day a bit easier will be a big driver.

A new user is stuck on a basic feature, and your clear, friendly guidance helps them get past it. They thank you publicly, and it feels good.

Learning a New Craft & Growing

This role is a fantastic entry point. You'll be constantly learning new tools, understanding community dynamics, and picking up best practices from your senior colleagues. If you love absorbing new information, you'll enjoy this.

You're shown a new way to use our social listening tool to spot trends, and you immediately try it out, bringing back an interesting observation to the team.

Being Part of a Team & Contributing

You'll be working closely with a supportive team, contributing to shared goals. If you thrive in an environment where you can both learn from others and offer your own support, you'll feel right at home.

You help a colleague clear their moderation queue when they're swamped, or you share a useful article you found about community engagement in your team's Slack channel.

What frustrates people
  • Dealing with repetitive questions that could easily be found in the FAQ (but never are).
  • Having to deliver news to the community about a bug fix or product delay that you had no control over.
  • Learning multiple new platforms and tools all at once, which can feel a bit overwhelming initially.
  • The occasional rude or demanding community member who tests your patience.
  • Feeling like your work is sometimes seen as 'just social media' rather than strategic community building.
What this role does not give you
  • High-level strategic decision-making or budget ownership.
  • Immediate leadership of a team or direct reports.
  • Complete autonomy over community direction or policy.
  • A quiet, 'heads-down' work environment – you'll be interacting a lot.

6Who you work with

Honestly, you're the eyes and ears on the ground. You directly support the health and growth of our online community, which really helps with our brand's reputation and keeps our customers happy. A healthy community means happier users, fewer support tickets, and a better vibe around our brand overall. You're helping to lay the groundwork for long-term loyalty and advocacy, even if you don't see the direct revenue impact just yet.

Inside the business
  • Community Engagement Team (your immediate colleagues)
  • Marketing Team (for content and campaigns)
  • Product Team (you'll pass on user feedback)
  • Customer Support (for escalating tricky issues)
Outside the business
  • Our Community Members (the heart of it all)
  • Online Followers and Social Media Users

7What you need before you start

Not a wish list. The things you would be expected to already have.

  • Strong written communication skills – you'll be writing a lot, so clarity and a good grasp of grammar are a must.
  • Some prior experience with social media platforms or online communities, even if it's personal use or volunteering.
  • A genuine customer service mindset – you're here to help and support our users.
  • The ability to follow instructions and work within established guidelines.
  • Basic computer literacy, including using common office software like Google Docs or Microsoft Word.

8What to practise next

Where the job is going, and what to do about it starting this week.

Advanced Social Listening & Trend Spotting

Moving beyond just monitoring mentions, you'll need to proactively identify emerging trends, potential issues, or advocacy opportunities. This means getting smarter about how you use our listening tools.

Advanced Query Building · Sentiment Nuance & Categorisation · Competitive Community Analysis · Proactive Issue Detection

  • This quarter: Ask your manager to show you how they build advanced queries in Brandwatch. Try to replicate one yourself.
  • Next quarter: Take ownership of one small, specific listening project, like tracking sentiment around a new feature launch.
  • Within 6 months: Present a small 'trend report' to the team based on your listening insights, even if it's just a few slides.
  • Ongoing: Read up on social listening best practices and follow industry experts who specialise in this area.

Quick win: Set up a new, slightly more complex search query in our listening tool for a topic you're personally interested in, and see what you find. It's a great way to learn without pressure.

9Staying current once you are in

What people here do to keep up
  • Regularly read industry blogs and newsletters (e.g., CMX, FeverBee) to keep up with the latest trends and best practices in community engagement.
  • Attend relevant webinars or online workshops on topics like online moderation, content creation for communities, or social listening.
  • Seek out mentorship from more senior community professionals, either internally or through industry networks.
  • Actively participate in other online communities (not necessarily work-related) to understand different dynamics and user behaviours.

10How the AI economy is changing work like this

Before we ask anything of you, here's what we can already say about AI and work of this kind:

The new skill this role is being asked for: Digital Empathy & AI-Assisted Engagement

With AI becoming more prevalent in drafting responses and moderating, the human touch becomes even more critical. You'll need to know when to let AI help and when to step in with genuine human empathy. It's about blending the best of both worlds.

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

Your PlanIllustration

Built for Associate Community Engagement Coordinator

3 units that map to this job, from the qualifications that cover it.

  1. Engage with communities on behalf of a creative and cultural organisationQualifications Scotland · covers 3 of 10 standardsLevel 3
  2. Manage online engagementAIM Qualifications · covers 1 of 10 standardsLevel 4
  3. Social Media ManagementPearson Education Ltd · covers 1 of 10 standardsLevel 5
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Digital Empathy & AI-Assisted Engagement

With AI becoming more prevalent in drafting responses and moderating, the human touch becomes even more critical. You'll need to know when to let AI help and when to step in with genuine human empathy. It's about blending the best of both worlds.

  • Ethical AI Use in Community
  • Human-AI Collaboration
  • Identifying AI-Generated Content (and avoiding it yourself)
  • Emotional Intelligence in Digital Spaces

What you’ll use

Skills this role draws on

Technical

  • Community Lifecycle Management (Basic)
  • Sentiment Analysis & Interpretation (Basic)
  • Content Strategy & Editorial Calendaring (Following)
  • Crisis Moderation & De-escalation (Playbook Adherence)
  • Support Deflection (Concept Understanding)

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Customer Support Representative

    1-2 years

    Skills to master

    • Exceptional customer empathy, problem-solving under pressure, understanding common user pain points, clear communication.

    You're ready to move on when

    • Consistently high customer satisfaction scores (CSAT).
    • Ability to de-escalate difficult customer situations effectively.
    • Proactive in identifying trends in customer issues.
    • Strong written communication skills demonstrated in support tickets.
  2. 2

    Social Media Assistant / Intern

    1-2 years

    Skills to master

    • Understanding of social media platforms, content scheduling, basic analytics, brand voice consistency, online etiquette.

    You're ready to move on when

    • Managed social media accounts for a brand or organisation (even small ones).
    • Demonstrated ability to create engaging social media content.
    • Basic understanding of social media metrics and reporting.
    • Strong grasp of online trends and platform nuances.
  3. 3

    University Graduate (Communications/Marketing)

    0-1 year (entry-level straight from university)

    Skills to master

    • Theoretical understanding of communication strategies, research skills, ability to learn new technologies quickly, strong written and verbal communication.

    You're ready to move on when

    • Relevant degree with strong academic performance.
    • Completed internships or volunteer work in communications or marketing.
    • Demonstrated passion for online communities or social engagement.
    • Ability to articulate communication theories and apply them to real-world scenarios.
  4. 4

    Volunteer Community Moderator

    1-3 years

    Skills to master

    • In-depth understanding of community dynamics, conflict resolution, moderation best practices, building rapport with members, enforcing rules fairly.

    You're ready to move on when

    • Experience moderating a large, active online community (e.g., Reddit, Discord, forum).
    • Ability to handle difficult users and situations with diplomacy.
    • Deep understanding of community guidelines and consistent enforcement.
    • Proven ability to foster positive interactions and maintain a healthy community environment.

11Where this role leads

The long view:Your journey starts here, but where it goes is really up to you. We're committed to providing the opportunities and support for you to build a truly impactful career in community engagement, whether you want to become a deep specialist or lead a team. It's a growing field, and we're excited to see where you take it.

Pay & demand

Pay and demand for this role will appear here, each figure traced to a named authoritative source (e.g. the ONS Annual Survey of Hours and Earnings, under the Open Government Licence). We don’t show numbers we can’t attribute.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Associate Community Engagement Coordinator is actually changing. In about two minutes, the free confidence check asks where you stand on each of the ten. That's the whole check, and it's what makes the plan yours rather than generic.

Where it leads

Roles this leads to

12The team that's yours

No two people are taught the same way. This is one-to-one, not one-to-many.

Zavmo is a hyper-personalised AI learning platform. Twelve virtual tutors, each with a different way of teaching, and one orchestration agent that picks the right one for the moment. So every single lesson is shaped around you, your role, and the way you learn. Not a course everyone sits through. A conversation built for you, and no one else.

…and nine more, matched to you after your first chat. Meet all twelve

Start free and meet yours

13What it feels like

A conversation, not a course

Because your tutor knows your role, your projects and your last session, learning sounds like this. And it's different for every single person:

Engage with communities on behalf of a creative and cultural organisationLevel 3

Applied to your work in Associate Community Engagement Coordinator

By completing this unit, learners will be able to develop community engagement plans, engage with communities effectively, and review their practice to identify areas for improvement within a creative and cultural organisation.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every lesson is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

DemonstrateIllustration

Evidenced on your work in Associate Community Engagement Coordinator

You do not finish by watching something. You finish by showing it on the work you already do, against the measures this job is judged on.

  • Average First Response TimeHow quickly you respond to new posts or comments that need a reply in our main community channels.If a member posts a question at 10 am, you'll aim to have a helpful reply in by 2 pm. We track this to make sure no one feels ignored.Under 4 hours (during your working day)
  • Weekly New Member Welcome Messages SentThe percentage of new members who join our community that you've personally welcomed with a friendly message.If we have 50 new sign-ups this week, you'll make sure all 50 receive a personal welcome message from you, maybe pointing them to a helpful guide.100% of assigned new members
  • Scheduled Content Pieces per WeekThe number of pre-approved posts, polls, or discussion starters you schedule across our community platforms.You might schedule 3 discussion questions for the forum, 5 polls for our Discord, and 10 social media posts that link back to community content.15-20 pieces
  • Moderation Guideline AdherenceHow consistently you apply our community guidelines when moderating posts, ensuring a fair and consistent experience for everyone.If a post breaks a rule, you'll remove it and send the correct templated message, rather than just deleting it or letting it slide.Fewer than 2 errors per 100 moderated posts
These are this job's own measures, with its own targets. Nothing is marked evidenced, because nobody has started this yet. Yours would fill in from the work you bring.

Your passport

This isn't a certificate you file away. It's a passport to the life you're designing.

Every credit you earn and every fluency you build adds up: evidence where it counts, carried with you. Zavmo keeps the map: where you are, where you're heading, and the next step, at your pace, around your life. From Associate Community Engagement Coordinator to Community Engagement Coordinator (L2), and whatever you decide comes after.

Level 2 · in progressAI Fluency→ Community Engagement Coordinator (L2)→ your design
Where this takes you

Your journey starts here, but where it goes is really up to you. We're committed to providing the opportunities and support for you to build a truly impactful career in community engagement, whether you want to become a deep specialist or lead a team. It's a growing field, and we're excited to see where you take it.

See Your Progress GrowIllustration
Associate Community Engagement Coordinator
  • Community Lifecycle Management (Basic)
  • Sentiment Analysis & Interpretation (Basic)
  • Content Strategy & Editorial Calendaring (Following)
  • Crisis Moderation & De-escalation (Playbook Adherence)
  • Support Deflection (Concept Understanding)
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

14The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Associate Community Engagement Coordinator is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Community Engagement Coordinator (L2)

    2-3 years in the Associate role

    You'll move from supporting to owning specific community channels or smaller initiatives. You'll be more independent and start contributing to strategy, rather than just executing.

    • Channel Ownership: Taking full responsibility for the day-to-day health and growth of a specific community platform (e.g., our Discord server or forum).
    • Basic Report Generation: Compiling weekly or monthly engagement reports and spotting initial trends.
    • Initiating Content Ideas: Proposing and drafting new content pieces based on community needs and trends.
    • Basic Advocacy Program Support: Helping to identify potential 'super-users' and supporting early-stage advocacy efforts.
Working with AI on the job

Working with AI

Where AI is starting to help

Let's be honest, some parts of community management can be a bit repetitive. That's where AI comes in. We're not talking about replacing you, but giving you a helping hand so you can focus on the fun, human stuff.

At this level, you'll be learning how to use AI to make your daily tasks quicker and easier. Think of it as having a super-smart assistant that handles the grunt work, leaving you more time to genuinely connect with our community members and learn the ropes faster.

Automated Triage & Tagging

Imagine AI reading incoming posts and instantly tagging them with 'Bug Report' or 'Feature Request' for you. It even flags urgent negative sentiment so you know exactly which posts need your immediate attention. No more sifting through hundreds of comments manually.

Insight Synthesis from Noise

Got a really long, messy community thread? You can feed it into an AI and ask it to 'summarise the top 3 user frustrations and 2 most requested features from this conversation.' It turns all that chatter into actionable insights for you to pass on to the product team, saving you hours of reading.

Content & Prompt Generation

Staring at a blank screen, trying to think of a new discussion starter? Use AI as your brainstorming buddy. Ask it for '10 engaging poll questions for a community of software developers' or 'write a discussion starter about the future of AI in marketing.' It's great for getting those creative juices flowing.

First-Draft Communications

When a common issue pops up, you can use AI to generate a first draft of a holding statement or an FAQ based on our internal notes. This means you can focus on refining the tone and making sure it sounds human, rather than starting from scratch every time. It really speeds up our response time.

Common questions

Common questions

How do you become an Associate Community Engagement Coordinator?

Common routes in include Customer Support Representative (1-2 years), Social Media Assistant / Intern (1-2 years), University Graduate (Communications/Marketing) (0-1 year (entry-level straight from university)) and Volunteer Community Moderator (1-3 years). Times vary with prior experience.

Where can an Associate Community Engagement Coordinator progress to?

This role can lead on to Community Engagement Coordinator (L2) (2-3 years in the Associate role), depending on the skills you build.

What level is an Associate Community Engagement Coordinator in the UK?

This role aligns to RQF Level 2 on the UK framework, a guide to the depth of qualification it maps to, not a hard entry bar.

What new skills matter most for an Associate Community Engagement Coordinator?

Increasingly, Digital Empathy & AI-Assisted Engagement. These are the areas where the higher-paid, future-proof work is heading.

The honest bit

You’ve started things before

Most of them were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

What it costs

Less than one coaching session. Every month.

A single career-coaching hour costs more than a month of this, and it ends when the hour does. Zavmo doesn't. It's £70 a month, about £2.30 a day, for a companion that knows an Associate Community Engagement Coordinator, works on the job you actually do, and keeps going at your pace rather than a timetable's.

  • Searching and planning stay free. You only pay when you start learning.
  • Your credits are yours. Regulated, and they don't vanish when a subscription ends.
  • Cancel any time and billing stops. No notice period, no minimum term.

Your path, personalised

You have the map. Walking it is the part we do together.

This route runs to 10 national skill standards. That is a real journey.

Zavmo shapes a learning experience as unique as you are. It fits how you learn, your pace and the work you already do. Every step stays benchmarked to recognised national standards. That’s the plan for becoming an Associate Community Engagement Coordinator: personal to you, and it still counts. The first steps are free.

Independent research finds well-designed intelligent tutoring performs nearly as well as one-to-one human tutoring: VanLehn (2011), Educational Psychologist.

A private tutor in the UK averages £35–40 an hour . Zavmo is £70/month.

A real plan on learn.zavmo.ai: Ofqual-regulated units, credits, and a three-month run at your own pace.
Start free No commitment. See your first steps free.

15Where to go from here

Other roles at Level 2

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

Other roles in Public Relations Communications

Stay in the field you know and move sideways rather than up.

If you leave this industry

The skills you'll build here – empathy, digital communication, content management, conflict resolution, and understanding user behaviour – are highly transferable. You could move into broader Marketing roles, Customer Success, Product Management (especially for community-led products), or even internal Communications within other industries.

Not sure this is the right direction?

Work out what you actually want from work first, then come back and see which roles fit it. Takes about ten minutes.

This role profile is © 2026Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Build my plan, free Here's the first ten minutes: a 2-minute confidence check → your personalised roadmap → meet the tutors matched to you. No card, cancel any time. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.