United Kingdom · Realestate Facilities Management · Entry Level (0-2 years)

Building Services Coordinator

Here is the whole job, in plain words. What it is, a real day, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

  • Experience bandEntry Level (0-2 years)
  • Direct reportsNo direct reports
  • Reports toFacilities Manager
  • UK framework levelUsually someone starting out, or keeping a process running

Also advertised as Junior Facilities Administrator · Maintenance Assistant · Building Support Officer

Built on an analysis of 43,079 real UK job descriptions · grounded in qualifications employers recognise

Start with a free Future Fluency check, tuned to Building Services Coordinator

Ten quick questions, one per Future Fluency, asked against this role rather than a generic one. About five minutes, and no card.

Start the check, free

1What this role really is

This role is all about being the reliable backbone for our building services team. You'll be the person making sure the day-to-day admin runs smoothly, keeping things organised so our Facilities Managers can focus on the bigger picture. Think of it as the engine room for keeping our properties in tip-top shape.

2What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

Microsoft OutlookIntermediate

Managing emails, scheduling meetings, and organising your calendar. You'll be using this constantly to communicate with colleagues and contractors.

Microsoft ExcelIntermediate

Basic data entry, creating simple lists, and viewing reports. You'll need to be comfortable with basic spreadsheet functions.

Microsoft WordIntermediate

Drafting letters, notices, or internal documents using templates. You'll need to be able to format text and use basic editing features.

CMMS (e.g., ServiceChannel, Corrigo)Basic

Logging new work orders, tracking their status, pulling standard reports, and updating asset information. We'll provide full training on our specific system.

Cloud Storage (e.g., SharePoint, OneDrive)Intermediate

Storing and organising all our digital documents, from contractor certificates to compliance records, ensuring they're accessible to the team.

3What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing inWhere you are nowThe step above
Work Order PrioritisationEscalate all prioritisation decisions to the Facilities Manager. You'll log the request and provide all available information.Can prioritise routine 'P2' (non-urgent) work orders based on established guidelines. Escalate 'P1' (urgent) or complex issues.Makes independent prioritisation decisions for all work orders across their site/cluster, consulting on major resource conflicts.
Contractor Selection & EngagementYou'll only engage with contractors from the approved list as directed by your Facilities Manager. No independent selection.Can select from pre-approved contractors for routine works up to £1,000. New contractors or higher value works require manager approval.Selects and engages contractors for works up to £5,000 within budget. Negotiates minor contract variations. New contractors require Director approval.
Budget ApprovalNo budget approval authority. All purchase orders and invoices must be approved by your Facilities Manager.Can approve minor operational expenses up to £250, provided they are within an approved budget line item.Approves operational expenses up to £2,500 and small capital works up to £500, within agreed budgets.
Compliance DocumentationYou'll file and organise compliance documents as instructed. Any discrepancies or missing documents must be escalated immediately to your Facilities Manager.Ensures all site-specific compliance documentation is up-to-date and accessible. Identifies minor gaps and proposes solutions to manager.Responsible for maintaining 100% compliance documentation for their portfolio. Conducts internal audits and implements corrective actions.

4How you'll be judged

The scoreboard, honestly: the hard targets, how often each one is actually looked at, and the quiet human signals that never make it onto a dashboard.

Work Order Logging Accuracy
The percentage of work orders logged correctly in the CMMS (Computerised Maintenance Management System), including accurate categorisation, priority, and assigned contractor.
Target · 98% accuracy

If you log 100 work orders, we'd expect only 2 to have a wrong priority or contractor assigned. Getting this right means the job actually gets to the right person quickly.

PPM Scheduling Adherence
The percentage of planned preventive maintenance (PPM) tasks scheduled and confirmed with contractors by their due date.
Target · 95% adherence

If we have 50 PPM tasks due this month, you'd need to ensure 48 of them are scheduled and confirmed with the contractor on time. This stops things breaking down unexpectedly.

Invoice Processing Time
The average time taken from receiving a contractor invoice to it being coded and submitted to Finance for payment.
Target · 3 working days

If an invoice lands on Monday, it should be with Finance by Thursday. This keeps our contractors happy and avoids late payment fees.

Asset Register Data Completeness
The percentage of new assets or updated asset information (e.g., warranty details, service dates) correctly entered into the asset register within 24 hours of receiving the information.
Target · 99% completeness

When a new piece of equipment is installed, getting its details into the system quickly and accurately means we can track its maintenance history properly.

Proactive Learning & Initiative
Your willingness to ask questions, seek out information, and take on new tasks without being prompted, showing a genuine desire to understand the business.
  • You'll be asking 'why' things are done a certain way, suggesting minor improvements to admin processes, or taking notes during meetings and following up on action points. You're not just waiting for instructions, but thinking a step ahead.
Clear & Concise Communication
How effectively you communicate with colleagues and contractors, ensuring messages are understood and actions are clear, especially in writing.
  • Your emails to contractors are easy to understand, you confirm details clearly, and you summarise issues accurately for your manager. People don't have to chase you for clarification because your messages are well-structured.
Organisational Reliability
Your ability to manage your workload, meet deadlines for administrative tasks, and keep records tidy and accessible.
  • You consistently hit your deadlines for scheduling and paperwork. Your digital files are easy for others to navigate, and you can quickly pull up a document when asked. No one's scrambling to find that missing certificate because you've filed it correctly.
Team Support & Collaboration
Your willingness to help out other team members when needed and contribute positively to the team environment.
  • You offer to help a colleague with a backlog of filing, you share useful information you've found, or you step in to cover when someone's out. You're seen as a helpful and approachable member of the team.

5Would you like it

The honest version. What people enjoy, and what grinds them down.

What people enjoy
Learning and Development

You'll be constantly exposed to new technical terms, operational challenges, and regulatory requirements. Every day is a chance to learn something new about how buildings work and how they're managed.

You'll learn the difference between a chiller and a boiler, why we need a Legionella risk assessment, and how a service charge budget is built, just by doing your daily tasks and asking questions.

Contributing to a Team

Your work directly supports the Facilities Managers and the wider property team. You'll feel a sense of accomplishment knowing that your organisational skills are making their jobs easier and keeping things running smoothly.

When a Facilities Manager thanks you for getting a critical contractor scheduled quickly, or the team successfully passes an audit because your records were perfect, you'll feel that direct impact.

Structured and Organised Work

This role involves a lot of clear processes, checklists, and systems. If you enjoy bringing order to information, managing schedules, and making sure things are filed correctly, you'll find the daily tasks very satisfying.

You'll spend time in our CMMS, updating spreadsheets, and managing digital files. If you like seeing a tidy inbox and a perfectly organised folder structure, you'll be in your element.

What frustrates people
  • Dealing with messy or incomplete information from others, which means you have to chase for details.
  • The occasional urgent request that disrupts your carefully planned schedule, even if it's not your fault.
  • Contractors who don't turn up on time or don't submit their paperwork correctly, requiring you to chase them.
  • Having to follow up on the same issue multiple times because others haven't responded.
What this role does not give you
  • High-level strategic planning or decision-making authority.
  • Frequent travel or site visits (most of your work will be office-based).
  • A fast track to management without demonstrating a solid foundation first.
  • Creative freedom in how core administrative tasks are performed.

6Who you work with

Your work ensures that maintenance requests are handled efficiently, compliance records are up-to-date, and our Facilities Managers have the administrative support they need. This directly contributes to tenant satisfaction, operational efficiency, and keeping our properties safe and legally sound. Honestly, without you, things would grind to a halt pretty quickly.

Inside the business
  • Facilities Managers (your direct line manager and other site managers)
  • Property Management teams (who handle tenant relationships)
  • Finance team (for invoice processing and budget tracking)
  • Health & Safety Officer (for compliance documentation)
Outside the business
  • Approved contractors and vendors (for scheduling and follow-ups)
  • Tenants (occasionally, for basic updates on work orders)
  • Suppliers (for ordering parts or materials)

7What you need before you start

Not a wish list. The things you would be expected to already have.

  • **Strong GCSEs (or equivalent):** Especially in English and Maths, as clear communication and basic numeracy are vital for this role.
  • **Basic IT Literacy:** You'll need to be comfortable using a computer, navigating different software, and using email and the internet efficiently.
  • **A Genuine 'Can-Do' Attitude:** We're looking for someone who's keen to learn, isn't afraid to ask questions, and is willing to roll up their sleeves and get stuck in.
  • **Excellent Organisational Skills:** You should have a natural knack for keeping things tidy, structured, and easy to find, even in your personal life.
  • **Reliability and Punctuality:** Turning up on time, meeting deadlines, and being a dependable member of the team is absolutely crucial.

8What to practise next

Where the job is going, and what to do about it starting this week.

Advanced CMMS Utilisation

As you get more comfortable, you won't just be logging jobs; you'll understand the system's full capabilities. This means configuring basic settings, building simple custom reports, and really making the CMMS work for you and the team.

Configuring user preferences and basic dashboards · Understanding advanced search and filtering option · Building simple custom reports (e.g., all jobs for · Troubleshooting minor user issues within the CMMS

  • This quarter: Explore every menu option in our CMMS to see what it does.
  • Next quarter: Ask for training on how to build a basic custom report.
  • Month 3-6: Take ownership of one specific CMMS data quality initiative (e.g., cleaning up old asset records).
  • Month 6-12: Become the go-to person for basic CMMS questions from new starters.

Quick win: Find a CMMS feature you've never used before and spend 15 minutes exploring it. You might discover a shortcut!

Introduction to Building Management Systems (BMS)

Smart buildings are the future. You'll start to see data from systems that control heating, lighting, and ventilation. Understanding how to view these dashboards, even at a basic level, will give you a huge advantage.

What a BMS is and what it controls (e.g., HVAC, li · How to navigate a basic BMS dashboard (viewing tem · Recognising common alarms or alerts from a BMS · The link between BMS data and energy consumption

  • This quarter: Ask your Facilities Manager to show you the BMS dashboard for one of our buildings.
  • Next quarter: Read up on what a BMS does and why it's important for energy efficiency.
  • Month 3-6: Shadow a Facilities Manager during a BMS review or a vendor meeting about the system.
  • Month 6-12: Learn how to pull basic historical data (e.g., temperature trends) from the BMS.

Quick win: When you hear 'BMS' in a conversation, make a mental note to ask what it refers to and how it helps manage the building.

9Staying current once you are in

What people here do to keep up
  • **Online Courses:** Look for introductory courses on facilities management, property administration, or basic project coordination.
  • **Industry Publications:** Read trade magazines like 'FM World' or 'Facilities Management Journal' to get a feel for the industry and its challenges.
  • **Networking:** Attend local industry events or webinars (even virtual ones!) to start building your professional connections.
  • **Mentorship:** Seek out opportunities to learn from more experienced Facilities Managers within our team – they've got a wealth of knowledge to share.

10How the AI economy is changing work like this

Before we ask anything of you, here's what we can already say about AI and work of this kind:

The new skill this role is being asked for: Digital Literacy & Automation Awareness

More and more administrative tasks are becoming automated. Understanding how these tools work will make your job easier and free you up for more interesting work. It's about working *with* technology, not against it.

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

Your PlanIllustration

Built for Building Services Coordinator

2 units that map to this job, from the qualifications that cover it.

  1. Support the work of a team and develop yourselfCIWM · covers 6 of 16 standardsLevel 2
  2. Provide and monitor facilities for clientsGateway Qualifications Limited · covers 2 of 16 standardsLevel 3
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Digital Literacy & Automation Awareness

More and more administrative tasks are becoming automated. Understanding how these tools work will make your job easier and free you up for more interesting work. It's about working *with* technology, not against it.

  • Understanding how automated workflows save time (e
  • Recognising opportunities for basic task automatio
  • Familiarity with cloud-based collaboration tools b
  • Basic understanding of how AI can assist with text

Basic Data Interpretation (for reporting)

Even at this level, you'll be interacting with data from our CMMS. Understanding what the numbers mean, even at a basic level, will help you spot trends or issues and contribute more effectively to team discussions.

  • Understanding basic metrics (e.g., number of react
  • Recognising simple patterns in data (e.g., more ca
  • The difference between raw data and a summary repo
  • Identifying data inaccuracies or inconsistencies

What you’ll use

Skills this role draws on

Technical

  • Planned Preventive Maintenance (PPM) Understanding
  • Asset Register Management (Data Entry)
  • Work Order Lifecycle
  • Contractor Coordination (Admin)

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    School Leaver / Apprentice

    0-1 year

    Skills to master

    • Basic office administration, professional communication, time management, and a foundational understanding of workplace etiquette.

    You're ready to move on when

    • Consistently accurate data entry and filing.
    • Proactive in asking questions and seeking guidance.
    • Reliable and punctual attendance.
    • Demonstrates a positive and helpful attitude.
  2. 2

    Administrative Assistant (from another industry)

    1-2 years

    Skills to master

    • Transferable organisational and communication skills, adapting to facilities-specific terminology and processes, and learning industry-specific software (CMMS).

    You're ready to move on when

    • Quickly picks up new software systems and processes.
    • Effectively manages a varied administrative workload.
    • Shows initiative in understanding the facilities context.
    • Builds good working relationships with contractors and colleagues.
  3. 3

    Customer Service / Support Role

    1-2 years

    Skills to master

    • Excellent communication and problem-solving skills, translating customer issues into actionable tasks, and managing expectations.

    You're ready to move on when

    • Handles tenant queries professionally and efficiently.
    • Clearly logs and tracks issues through to resolution.
    • Maintains a calm and helpful approach under pressure.
    • Demonstrates strong follow-up and attention to detail.

11Where this role leads

The long view:Your journey starts here. We're excited to see you grow, learn, and make a real impact on our properties and our business. This role is a fantastic springboard into a rewarding career in real estate and facilities management.

Pay & demand

Pay and demand for this role will appear here, each figure traced to a named authoritative source (e.g. the ONS Annual Survey of Hours and Earnings, under the Open Government Licence). We don’t show numbers we can’t attribute.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Building Services Coordinator is actually changing. In about two minutes, the free confidence check asks where you stand on each of the ten. That's the whole check, and it's what makes the plan yours rather than generic.

12The team that's yours

No two people are taught the same way. This is one-to-one, not one-to-many.

Zavmo is a hyper-personalised AI learning platform. Twelve virtual tutors, each with a different way of teaching, and one orchestration agent that picks the right one for the moment. So every single lesson is shaped around you, your role, and the way you learn. Not a course everyone sits through. A conversation built for you, and no one else.

…and nine more, matched to you after your first chat. Meet all twelve

13What it feels like

A conversation, not a course

Because your tutor knows your role, your projects and your last session, learning sounds like this. And it's different for every single person:

Support the work of a team and develop yourselfLevel 2

Applied to your work in Building Services Coordinator

This unit aims to enable learners to maintain effective working relationships with colleagues, assist them with unfamiliar tasks, and recognise the importance of self-development in the workplace.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every lesson is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

DemonstrateIllustration

Evidenced on your work in Building Services Coordinator

You do not finish by watching something. You finish by showing it on the work you already do, against the measures this job is judged on.

  • Work Order Logging AccuracyThe percentage of work orders logged correctly in the CMMS (Computerised Maintenance Management System), including accurate categorisation, priority, and assigned contractor.If you log 100 work orders, we'd expect only 2 to have a wrong priority or contractor assigned. Getting this right means the job actually gets to the right person quickly.98% accuracy
  • PPM Scheduling AdherenceThe percentage of planned preventive maintenance (PPM) tasks scheduled and confirmed with contractors by their due date.If we have 50 PPM tasks due this month, you'd need to ensure 48 of them are scheduled and confirmed with the contractor on time. This stops things breaking down unexpectedly.95% adherence
  • Invoice Processing TimeThe average time taken from receiving a contractor invoice to it being coded and submitted to Finance for payment.If an invoice lands on Monday, it should be with Finance by Thursday. This keeps our contractors happy and avoids late payment fees.3 working days
  • Asset Register Data CompletenessThe percentage of new assets or updated asset information (e.g., warranty details, service dates) correctly entered into the asset register within 24 hours of receiving the information.When a new piece of equipment is installed, getting its details into the system quickly and accurately means we can track its maintenance history properly.99% completeness
These are this job's own measures, with its own targets. Nothing is marked evidenced, because nobody has started this yet. Yours would fill in from the work you bring.

Your passport

This isn't a certificate you file away. It's a passport to the life you're designing.

Every credit you earn and every fluency you build adds up: evidence where it counts, carried with you. Zavmo keeps the map: where you are, where you're heading, and the next step, at your pace, around your life. From Building Services Coordinator to Facilities Manager, and whatever you decide comes after.

Level 2 · in progressAI Fluency→ Facilities Manager→ your design
Where this takes you

Your journey starts here. We're excited to see you grow, learn, and make a real impact on our properties and our business. This role is a fantastic springboard into a rewarding career in real estate and facilities management.

See Your Progress GrowIllustration
Building Services Coordinator
  • Planned Preventive Maintenance (PPM) Understanding
  • Asset Register Management (Data Entry)
  • Work Order Lifecycle
  • Contractor Coordination (Admin)
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

14The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Building Services Coordinator is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Facilities Manager

    2-4 years from this role

    Level 2 (Mid-Level)

    • Conducting site inspections and audits
    • Managing single property operational budgets (up to £250K)
    • Implementing PPM schedules independently
    • Basic project management for small site works
Working with AI on the job

Working with AI

Where AI is starting to help

Imagine getting through your administrative tasks faster, freeing you up to learn more about facilities management and take on new challenges. That's exactly what AI-powered tools can help you do in this role.

We're always looking for ways to work smarter, not harder. For a Building Services Coordinator, that means using clever tech to handle the repetitive stuff, leaving you more time for problem-solving, learning, and supporting the team in more meaningful ways. These aren't futuristic ideas; they're tools you could be using today.

Automated Work Order Logging

Picture this: an urgent maintenance request comes in via email or even a voice note. AI can listen or read, pull out the key details (what's broken, where, urgency), and automatically create a draft work order in our CMMS for you to quickly review and assign. No more tedious manual data entry for every single request!

Smart Scheduling Assistant

Booking contractor visits can be a jigsaw puzzle. AI can help by suggesting optimal times for PPMs based on contractor availability, site access, and even predicted weather, avoiding clashes and optimising routes. You'll spend less time on the phone and more time confirming efficient schedules.

Compliance Document Summariser

New health & safety guidelines or building regulations can be dense reads. AI can quickly summarise key changes and highlight the critical actions you need to be aware of for our compliance logbook. This means you get the gist quickly and know what to look out for, without wading through pages of legal text.

Drafting Basic Communications

Need to send a quick email to a tenant about a scheduled repair or a reminder to a contractor about overdue paperwork? AI can draft the initial message for you, pulling in relevant details from the work order. You just review, tweak, and send, saving you time on routine correspondence.

Common questions

Common questions

How do you become a Building Services Coordinator?

Common routes in include School Leaver / Apprentice (0-1 year), Administrative Assistant (from another industry) (1-2 years) and Customer Service / Support Role (1-2 years). Times vary with prior experience.

Where can a Building Services Coordinator progress to?

This role can lead on to Facilities Manager (2-4 years from this role), depending on the skills you build.

What level is a Building Services Coordinator in the UK?

This role aligns to RQF Level 2 on the UK framework, a guide to the depth of qualification it maps to, not a hard entry bar.

What new skills matter most for a Building Services Coordinator?

Increasingly, Digital Literacy & Automation Awareness and Basic Data Interpretation (for reporting). These are the areas where the higher-paid, future-proof work is heading.

The honest bit

You’ve started things before

Most of them were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

What it costs

Less than one coaching session. Every month.

A single career-coaching hour costs more than a month of this, and it ends when the hour does. Zavmo doesn't. It's £70 a month, about £2.30 a day, for a companion that knows a Building Services Coordinator, works on the job you actually do, and keeps going at your pace rather than a timetable's.

  • Searching and planning stay free. You only pay when you start learning.
  • Your credits are yours. Regulated, and they don't vanish when a subscription ends.
  • Cancel any time and billing stops. No notice period, no minimum term.

Your path, personalised

You have the map. Walking it is the part we do together.

This route runs to 16 national skill standards. That is a real journey.

Zavmo shapes a learning experience as unique as you are. It fits how you learn, your pace and the work you already do. Every step stays benchmarked to recognised national standards. That’s the plan for becoming a Building Services Coordinator: personal to you, and it still counts. The first steps are free.

Independent research finds well-designed intelligent tutoring performs nearly as well as one-to-one human tutoring: VanLehn (2011), Educational Psychologist.

A private tutor in the UK averages £35–40 an hour . Zavmo is £70/month.

A real plan on learn.zavmo.ai: Ofqual-regulated units, credits, and a three-month run at your own pace.
Start free No commitment. See your first steps free.

15Where to go from here

Other roles at Level 2

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

Other roles in Realestate Facilities Management

Stay in the field you know and move sideways rather than up.

If you leave this industry

The skills you'll gain in facilities management are highly transferable. You could move into property management, health & safety, sustainability roles, or even project management within the broader real estate sector. The foundations you build here are incredibly valuable.

Not sure this is the right direction?

Work out what you actually want from work first, then come back and see which roles fit it. Takes about ten minutes.

This role profile is © 2026Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Build my plan, free Here's the first ten minutes: a 2-minute confidence check → your personalised roadmap → meet the tutors matched to you. No card, cancel any time. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.