The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Associate Network Analyst (L1)
1-2 yearsSkills to master
- Basic troubleshooting (Layer 1-3), network monitoring tool usage, accurate documentation, understanding of change management processes.
You're ready to move on when
- Consistently resolves P3/P4 incidents within target MTTR.
- Can independently perform daily network health checks and identify anomalies.
- Demonstrates a solid grasp of core TCP/IP fundamentals.
- Proactively seeks to understand 'why' things work the way they do.
- 2
IT Support Engineer (with Network Focus)
2-3 yearsSkills to master
- Troubleshooting end-user network issues, understanding of LAN/WLAN technologies, basic server/application connectivity, ticketing system proficiency.
You're ready to move on when
- Has resolved a significant number of network-related tickets (e.g., VPN issues, Wi-Fi connectivity).
- Can clearly articulate network concepts relevant to end-user experience.
- Shows initiative in learning deeper network infrastructure topics.
- Has completed relevant network certifications (e.g., Network+, CCNA).
- 3
Junior Systems Administrator (with Network Responsibilities)
2-4 yearsSkills to master
- Server OS networking (Linux/Windows), virtualisation networking, basic firewalling, understanding of DNS/DHCP.
You're ready to move on when
- Has configured and troubleshot network interfaces on servers and virtual machines.
- Understands the impact of network configuration on application performance.
- Can effectively use network diagnostic tools from a server perspective.
- Expresses a strong desire to specialise purely in network optimisation.