The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Facilities Technician / Engineer
2-4 yearsSkills to master
- Hands-on troubleshooting of mechanical/electrical systems, understanding of building operations, basic BMS interaction (monitoring, setpoints).
You're ready to move on when
- Consistently showing interest in the 'why' behind system controls and data.
- Proactively learning about the BMS or other building tech in your current role.
- Demonstrating strong problem-solving skills for system-related issues.
- 2
IT Support Specialist (with interest in OT)
2-3 yearsSkills to master
- Network fundamentals, cybersecurity basics, helpdesk management, strong customer service skills.
You're ready to move on when
- Expressed interest in moving from traditional IT to operational technology.
- Demonstrated ability to troubleshoot network connectivity issues for non-standard devices.
- Proven ability to learn new technical domains quickly.
- 3
Building Services Apprentice / Graduate
1-2 years post-qualificationSkills to master
- Foundational knowledge of building systems, project support, data entry and reporting, basic system monitoring.
You're ready to move on when
- Successful completion of a relevant apprenticeship or graduate programme.
- Strong academic performance in building services or related technical subjects.
- Enthusiasm for hands-on technical work and continuous learning.