United Kingdom · Operations · Principal/Manager (12-16 years)

Transport Director

Here is the whole job, in plain words. What it is, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

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Free to start: a plan built for this role, and a Future Fluency module to try first. No card.

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Also at another level: the Lead Transport Director job description.

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  • Experience bandPrincipal/Manager (12-16 years)
  • Direct reports10-25 reports
  • Reports toDirector of Operations
  • UK framework levelUsually someone running a function, or a director

Also advertised as Head of Transport Operations · Senior Logistics Manager · Regional Transport Lead

Built on 43,079 real UK job descriptions we analysed · grounded in qualifications employers recognise

1From this job to a course

The qualifications matched to this job

SFEDI Awards Level 5 Diploma in Manufacturing and Production Management (IoSCM) SFEDI Enterprises Ltd. T/A SFEDI Awards · Level 5 · covers 1 of 10 standards
Pearson BTEC Level 3 Diploma in Transport Planning Pearson Education Ltd · Level 3 · covers 6 of 10 standards
EAL Level 3 Diploma in Rail Engineering Technician Competence Excellence, Achievement & Learning Limited · Level 3 · covers 1 of 10 standards
City & Guilds Level 3 Certificate in Leadership and Management City & Guilds Limited · Level 3 · covers 1 of 10 standards
City & Guilds Level 2 Certificate in Team Leading City & Guilds Limited · Level 2 · covers 1 of 10 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Managing the performance of teams and individuals in the workplace NOCN Level 6 NVQ Diploma in Construction Contracting Operations Management (Construction)
Effective Management of Transport SFEDI Awards Level 5 Diploma in Manufacturing and Production Management (IoSCM)
Principles of Management of Projects, Tasks and Personal Development in Transport Planning Pearson BTEC Level 3 Diploma in Transport Planning
Plan, allocate and monitor work of a team EAL Level 3 Diploma in Rail Engineering Technician Competence
Planning and monitoring work City & Guilds Level 3 Certificate in Leadership and Management

The future skills this job leans on

AI Fluency working with AI as a thinking partner
Data Fluency turning numbers into a decision
AI Governance Fluency using AI responsibly
Sustainability Fluency building care for people and planet into the work
Foresight Fluency seeing round the corner
Your Plan Illustration

Built for Transport Director

5 units that map to this job, from the qualifications that cover it.

  1. Managing the performance of teams and individuals in the workplace NOCN · covers 1 of 10 standards Level 6
  2. Effective Management of Transport SFEDI Enterprises Ltd. T/A SFEDI Awards · covers 1 of 10 standards Level 5
  3. Principles of Management of Projects, Tasks and Personal Development in Transport Planning Pearson Education Ltd · covers 6 of 10 standards Level 3
  4. Plan, allocate and monitor work of a team Excellence, Achievement & Learning Limited · covers 1 of 10 standards Level 3
  5. Planning and monitoring work City & Guilds Limited · covers 1 of 10 standards Level 3
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as a Transport Director?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

  • Sustainable Logistics & Green Fleet Management
  • Advanced Predictive Analytics for Capacity & Demand
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your Transport Director plan as you set up, starting with a Future Fluency module on using AI in your job. No card.

Your first Future Fluency module is free. After that, your AI tutor is £70 a month.

3What this role really is

A transport director leads the transport function for a large part of a business, deciding how goods move from one place to another. The role covers efficiency, cost control and customer service across the whole fleet and route network. It carries real budget accountability, shaping daily operations and future planning.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

Oracle Transportation Management (OTM) / Blue Yonder TMS / SAP TM Strategic

Leading the strategic use, configuration, and potential implementation of enterprise-level TMS systems. Defining the overall data strategy and KPI framework within the system to drive business outcomes. You'll be the expert, guiding others.

Samsara / Geotab / Verizon Connect (Telematics) Strategic

Using aggregate telematics data to inform fleet purchasing decisions, optimise network design, and develop driver incentive programmes. Negotiating enterprise-level contracts with providers. You'll be looking at the big picture insights.

Descartes Route Planner / Paragon / Roadnet Strategic

Architecting the entire routing strategy for your business unit, balancing cost-to-serve with customer service levels. Approving capital investment in new software or upgrades. You'll be setting the direction.

SAP S/4HANA (Logistics Execution - LE) / Oracle NetSuite (SCM) Strategic

Governing the end-to-end order-to-delivery process flow within the ERP. Working with IT to scope and approve system enhancements or critical integrations between ERP and TMS. You'll be ensuring seamless data flow.

Power BI / Tableau (Business Intelligence) Strategic

Defining the BI vision and key dashboards for the transport function. Presenting insights derived from these dashboards to the executive team to drive strategic decisions and investment. You'll be the storyteller with data.

Anaplan / Coupa Supply Chain Design (Financial & Network Planning) Advanced

Owning the transport budget model and using network design tools to model the impact of new distribution centres, market entries, or major fleet changes. You'll be running complex 'what if' scenarios.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
Annual Transport Budget Approval Provides data inputs and initial estimates to their supervisor. Drafts budget proposals for their specific area, with manager review. Develops and presents the comprehensive transport budget for their workstream to senior management for approval.
Strategic Carrier Selection & Contracting Executes tenders with approved carriers based on established rates. Identifies potential new carriers and gathers initial rate quotes for manager review. Leads RFP processes for specific lanes/modes, negotiates terms, and recommends carrier selection to the Director.
Transport Network Design Changes Follows existing routing guides and network rules. Proposes minor routing adjustments or consolidation opportunities to improve efficiency. Designs and models significant changes to regional networks, presenting cost/service impact to leadership.
Team Hiring & Performance Management No hiring authority. Provides feedback on peers to supervisor. Participates in interviews for junior roles, provides input on performance reviews. Leads hiring for junior/mid-level roles within their team, conducts performance reviews, and makes promotion recommendations.

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Freight Spend as % of Revenue
This is our big one. It's how much we spend on moving goods compared to how much money we make. You'll own this number.
Target · Reduce from 4.5% to 4.2% of revenue within 12 months, or maintain within a 0.1% variance year-on-year.

If our revenue for the quarter is £10M and our freight spend is £420,000, you've hit the 4.2% target. You'll need to show the projects and decisions that led to that.

Overall OTIF (On-Time In-Full)
Did we deliver the right stuff, to the right place, at the right time? This is the ultimate customer satisfaction metric for us.
Target · Improve company-wide OTIF from 96% to 97.5% within 18 months.

If out of 10,000 shipments, 9,750 were on-time and complete, you're hitting the target. You'll need to dig into the 250 that weren't.

Transport Budget Adherence
You'll own a significant budget, usually in the multi-million-pound range. We need you to manage it tightly.
Target · Maintain actual spend within ±2% of the approved budget, excluding unforeseen market shifts (which you'll need to justify).

If your Q3 budget was £1.2M, actual spend of £1.18M (a 1.6% variance) is great. £1.3M without a strong reason? Not so much.

Network Cost Savings Delivered
This isn't just about managing costs; it's about actively finding ways to save money through smarter operations.
Target · Deliver £1M-£2M in documented, verifiable cost savings annually through network optimisation, carrier renegotiations, or process improvements.

Successfully renegotiated a major carrier contract, saving £750K. Implemented a new routing strategy that reduced deadhead miles, saving another £500K. Total: £1.25M.

Strategic Carrier Partnerships
Our carriers aren't just vendors; they're extensions of our team. You'll be responsible for fostering those relationships.
  • Invited to joint innovation workshops with key carriers. Preferred capacity offered during peak seasons. Quarterly Business Reviews (QBRs) that result in clear, actionable improvements, not just complaints. Carriers proactively bring us solutions.
Team Development & Retention
You're leading a substantial team, including other managers. Their growth and happiness are on you.
  • Low attrition rates within your team (lower than company average). Internal promotions from your team into more senior roles. Positive feedback in 1-2-1s and annual reviews about your leadership and development support. Your team feels empowered and supported.
Cross-functional Alignment & Influence
You need to get other departments on board with your transport strategy and make sure our voice is heard.
  • Transport strategy is consistently integrated into broader Sales and Supply Chain planning. Fewer 'surprises' from other departments that impact transport. You're proactively consulted on new product launches or market entries for transport implications. You present your strategy to executive-level groups and get buy-in.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Solving Complex Organisational Problems

You thrive on dissecting multi-faceted issues like network disruptions, balancing cost and service, or integrating new business units into our transport operations. You enjoy the challenge of finding solutions that work across different departments and have a lasting impact.

Successfully re-architecting our regional delivery network to reduce lead times by 24 hours while cutting costs by 10%—that's the kind of project that gets you out of bed.

Building and Leading a High-Performing Team

You get a real kick out of mentoring managers, developing talent, and seeing your team grow and succeed. You enjoy creating a culture where people feel empowered, supported, and challenged to do their best work.

Seeing a Transport Supervisor you've mentored get promoted to a Manager role, or watching your team collectively smash an OTIF target, gives you immense satisfaction.

Seeing Direct P&L Impact and Strategic Influence

You're motivated by the fact that your decisions directly affect the company's financial health and its strategic direction. You enjoy presenting budget proposals, negotiating multi-million-pound contracts, and knowing your work makes a tangible difference.

Successfully negotiating a new carrier contract that saves us £500K annually, or presenting a new network strategy to the executive team that gets approved and funded.

What frustrates people
  • Dealing with legacy systems that constantly require manual workarounds and don't integrate properly.
  • The constant pressure from Finance to cut costs while Sales demands faster, more expensive service levels.
  • The 'black hole' of visibility when a critical shipment goes missing for hours or days, despite all our tech.
  • Capacity crunches where your perfectly planned forecast is useless because there are literally no trucks available at any price.
  • Explaining to executives why you can't just 'get a truck' during a blizzard or why 99.9% OTIF costs exponentially more than 98%.
What this role does not give you
  • A perfectly predictable, routine workday. Expect curveballs.
  • Complete control over external factors like fuel prices, driver shortages, or global shipping disruptions.
  • An environment where every single project you initiate makes it to full production or implementation. Some will get deprioritised or shelved.

8Who you work with

This role is absolutely critical for our operational efficiency and customer promise. You'll directly influence our P&L by managing significant freight spend, and your decisions will shape our service levels, impacting customer loyalty and market reputation. Get this right, and you'll be a hero. Get it wrong, and it's a very visible problem across the business.

Inside the business
  • Director of Operations (your boss, obviously)
  • VP of Supply Chain (for broader strategy alignment)
  • Finance Business Partners (they'll scrutinise your budget)
  • Sales Leadership (they'll demand faster, cheaper service)
  • Warehouse Management (we're all part of the same flow)
  • IT (for TMS and system integrations)
Outside the business
  • Key Carrier Account Managers (your most important external partners)
  • 3PL Executives (if we use third-party logistics providers)
  • Industry Bodies (for regulatory changes and best practices)
  • Technology Vendors (for TMS, telematics, etc.)

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • A proven track record of successfully managing a significant transport function or department for at least 5 years.
  • Direct experience with P&L accountability for transport operations, including budget creation, management, and cost reduction initiatives.
  • Demonstrated experience in building and leading teams of 10+ people, including other managers or team leads.
  • Expertise in negotiating and managing multi-million-pound carrier contracts.
  • A deep understanding of network design principles and a track record of implementing optimisation projects.
  • Experience with enterprise-level TMS and ERP systems, ideally leading system enhancements or implementations.

10What to practise next

Where the job is going, and what to do about it starting this week.

AI/ML Integration into TMS & Planning

TMS systems are rapidly incorporating AI for everything from dynamic routing to predictive maintenance. You'll need to understand how to evaluate, implement, and manage these advanced features to extract maximum value.

AI-powered Routing Algorithms · Predictive Maintenance for Fleets · Intelligent Automation in TMS Workflows

  • This month: Research the AI capabilities of our current TMS (or leading alternatives).
  • Next 3 months: Attend a vendor demo specifically focused on AI features in transport software.
  • Next 6 months: Identify one specific process within our TMS that could be significantly improved with AI and scope a pilot project.

Quick win: Ask your TMS provider for a roadmap of their upcoming AI features. Just knowing what's coming helps you prepare.

Advanced Network Design & Simulation Tools

As our business grows and market conditions shift, simple spreadsheet models won't cut it. You'll need to use sophisticated software to model complex network scenarios, test hypotheses, and make data-driven investment decisions.

Digital Twin for Supply Chain · Optimisation Algorithms for Network Flow · Cost-to-Serve Modelling

  • This month: Familiarise yourself with leading network design software (e.g., Coupa Supply Chain Design, Llamasoft).
  • Next 3 months: Work with a consultant or internal expert to run a simple network simulation for a specific challenge.
  • Next 6 months: Present a business case for investing in more advanced network design capabilities.

Quick win: Start by identifying a current network challenge that feels 'too complex' for spreadsheets. That's your first target for a more advanced tool.

11Staying current once you are in

What people here do to keep up
  • Regularly attending industry conferences and trade shows (e.g., Multimodal, Logistics UK events) to stay abreast of market trends and network with peers.
  • Participating in leadership development programmes, especially those focused on managing managers or strategic influence.
  • Engaging with industry associations like CILT or Logistics UK to contribute to best practices and build your professional network.
  • Undertaking online courses or certifications in areas like advanced analytics, AI in supply chain, or sustainable logistics.
  • Mentoring junior colleagues, which is a fantastic way to solidify your own knowledge and leadership skills.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Sustainable Logistics & Green Fleet Management

Regulatory pressure for lower emissions, increasing customer demand for eco-friendly supply chains, and the rising cost of traditional fuels mean that 'green' logistics isn't a 'nice-to-have' anymore; it's a business imperative. The transition to electric vehicles (EVs) and alternative fuels is a huge undertaking.

  • EV Fleet Transition Planning
  • Carbon Footprint Measurement & Reduction
  • Circular Economy Principles in Logistics
  • Sustainable Sourcing & Carrier Partnerships

Advanced Predictive Analytics for Capacity & Demand

The freight market is incredibly volatile, with capacity and rates swinging wildly. Relying on historical data and gut feeling isn't cutting it anymore. We need to move from reactive problem-solving to proactive, data-driven forecasting to secure capacity and manage costs effectively.

  • Machine Learning for Demand Forecasting
  • Real-time Capacity Prediction
  • Scenario Modelling & Simulation
  • Data Visualisation for Predictive Insights

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • Network Design & Optimisation
  • Carrier & 3PL Management
  • Freight Procurement & Negotiation
  • Lean / Six Sigma for Logistics
  • Multi-modal Transport Strategy

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    From Senior Transport Planner / Logistics Analyst (L3)

    Roughly 7-10 years to reach this level from L3.

    Skills to master

    • You'd need to have moved beyond just planning to leading significant projects, managing carrier relationships, and showing strong analytical and problem-solving skills at a strategic level. Demonstrating leadership potential and mentoring capabilities is key.

    You're ready to move on when

    • Successfully led 2-3 major transport optimisation projects with clear ROI.
    • Consistently exceeded individual performance metrics and contributed to team goals.
    • Actively mentored junior team members and taken on informal leadership roles.
    • Presented strategic recommendations to senior management with positive outcomes.
  2. 2

    From Transport Supervisor / Logistics Team Lead (L4)

    Approximately 4-7 years from L4 to this Manager level.

    Skills to master

    • This path requires a strong focus on people management, operational leadership, and budget accountability. You'd need to show you can manage a team effectively, drive daily operational KPIs, and handle first-level escalations, all while developing a broader strategic view.

    You're ready to move on when

    • Successfully managed a team of 5-8 people, achieving high engagement and performance.
    • Consistently met or exceeded operational KPIs for your team/shift.
    • Demonstrated strong problem-solving skills in daily operations and crisis management.
    • Taken on responsibilities for a significant portion of the transport budget and shown strong cost control.
  3. 3

    External Hire (from similar industry)

    Direct entry with 12-16 years of relevant experience.

    Skills to master

    • You'd bring a wealth of experience from a similar industry or a large, complex transport operation. We'd look for a proven track record of P&L ownership, strategic network management, and successful team leadership at a comparable level.

    You're ready to move on when

    • Held a Transport Manager or Head of Logistics role with similar scope and budget.
    • Successfully led major transformation projects (e.g., TMS implementation, network redesign).
    • Demonstrated strong commercial acumen and negotiation skills in carrier management.
    • Can articulate clear strategies for improving transport efficiency and service.

15Where this role leads

The long view: This role can lead to wider logistics leadership, such as VP of Logistics and Distribution, or into a Chief Operations Officer position overseeing all of a company's operations.

16Pay and demand

Pay & demand

The figure is the median for full-time employees in the ONS occupation this job title codes to (Directors in logistics, warehousing and transport), from the April 2025 survey, about six months old when published, as ASHE always is. It is that occupation's middle, not this role's. Half earn more.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Transport Director is actually changing.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Managing the performance of teams and individuals in the workplace, worked against Transport Director.

Managing the performance of teams and individuals in the workplace Level 6

Applied to your work in Transport Director

This unit aims to provide learners with the skills to effectively manage the performance of teams and individuals in the workplace. Learners will be able to allocate work, agree on work plans, assess performance, and provide constructive feedback to both teams and individuals, fostering a productive and collaborative work environment.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

See Your Progress Grow Illustration
Transport Director
  • Network Design & Optimisation
  • Carrier & 3PL Management
  • Freight Procurement & Negotiation
  • Lean / Six Sigma for Logistics
  • Multi-modal Transport Strategy
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

17The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Transport Director is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Director of Transportation (L6)

    Roughly 3-5 years from this Manager role.

    This is a significant step up, expanding your scope to the entire organisation's transport strategy, not just a business unit. You'll manage a larger budget (often £2M-£10M+) and a bigger team, potentially including other managers.

    • Leading major multi-year transformation programmes (e.g., company-wide TMS implementation).
    • Developing and owning the organisation's multi-modal transport strategy across all business units.
    • Driving significant capital investment decisions for fleet and infrastructure.
    • Advanced talent management, including succession planning for senior roles.
  2. Head of Supply Chain Operations (L6 equivalent)

    Approximately 4-6 years from this role.

    This role broadens your scope beyond just transport to include other operational areas like warehousing, distribution, and potentially even planning. It's about end-to-end supply chain ownership.

    • Optimising the entire physical flow of goods from raw material to customer.
    • Leading major warehouse automation projects.
    • Managing relationships with 3PLs for both transport and warehousing.
    • Developing talent across multiple operational disciplines.
Working with AI on the job

Working with AI

Where AI is starting to help

Let's be real, the day-to-day of transport management can be a grind. Too much manual checking, too many spreadsheets, and not enough time for the big strategic stuff. But what if you could offload a significant chunk of that repetitive work? That's where AI comes in. It's not about replacing your expertise, it's about supercharging it.

As a Transport Director Manager, you're juggling budgets, carrier relationships, and team performance. AI tools can dramatically cut down on the time you spend on auditing, forecasting, and even communicating, freeing you up to focus on network strategy, problem-solving, and leading your team. Imagine having an extra day or two each week to tackle those critical, high-impact projects.

Automated Freight Auditing

AI tools will automatically scan and compare carrier invoices against contracted rates, shipment data, and Proof of Deliveries (PODs). It'll flag discrepancies for your team to review, instead of them manually checking every single line item. This means fewer errors and faster payment processing, saving you a headache and money.

Predictive ETA & Delay Analysis

Forget relying on basic TMS calculations. AI models will analyse real-time telematics, traffic, and even weather data to give you far more accurate Estimated Times of Arrival (ETAs). This means you can proactively communicate with customers or internal teams about delays, rather than reacting when things have already gone wrong.

Smart Carrier Sourcing

When you need a truck, AI platforms can analyse market data, our historical performance with carriers, and even real-time capacity to recommend the optimal carrier for a specific lane. It's a dynamic blend of cost, service, and availability, reducing the hours your team spends on manual research and tendering.

Automated Stakeholder Comms

AI-powered systems can generate and send automated, natural-language status updates to customers or internal teams whenever a shipment's status changes. Think: 'Your shipment to Bristol is out for delivery and expected at 2:15 PM.' This keeps everyone in the loop without your team having to type out endless emails.

Common questions

Common questions

How do you become a Transport Director?

Common routes in include From Senior Transport Planner / Logistics Analyst (Roughly 7-10 years to reach this level from L3.), From Transport Supervisor / Logistics Team Lead (Approximately 4-7 years from L4 to this Manager level.) and External Hire (from similar industry) (Direct entry with 12-16 years of relevant experience.). Times vary with prior experience.

Where can a Transport Director progress to?

This role can lead on to Director of Transportation (Roughly 3-5 years from this Manager role.) and Head of Supply Chain Operations (Approximately 4-6 years from this role.), depending on the skills you build.

What new skills matter most for a Transport Director?

Increasingly, Sustainable Logistics & Green Fleet Management and Advanced Predictive Analytics for Capacity & Demand. These are the skills our record of this role lists as growing.

Free tools

Want a read on where you stand?

Three free tools, no account needed. Each one ends with a role, a level and a way in.

18Where to go from here

Other roles at Level 6

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

More jobs in operations

Stay in the field you know and move sideways rather than up.

If you leave this industry

The skills built as a transport director carry across industries such as retail, manufacturing, e-commerce and third-party logistics. They also apply to consulting work, drawing on experience in operational management, cost control and strategic leadership.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my Transport Director plan, free What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.