How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer SFEDI Enterprises Ltd. T/A SFEDI Awards has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and SFEDI Enterprises Ltd. T/A SFEDI Awards awards. A qualified assessor at the centre judges your evidence, and the certificate comes from SFEDI Enterprises Ltd. T/A SFEDI Awards.
The Level 5 Diploma is for individuals in manufacturing and production management roles. It covers quality management, port and shipping operations, and demand management. Learners will develop skills in effective operations management processes and management information systems.
These are the units SFEDI Enterprises Ltd. T/A SFEDI Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with SFEDI Enterprises Ltd. T/A SFEDI Awards. It does the teaching and the mapping. SFEDI Enterprises Ltd. T/A SFEDI Awards sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
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What each unit actually teaches you to do
Contracting in the Procurement Environment Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the different types of contracts used in procurement
- Understand processes to monitor and evaluate the performance of contractors
Effective Business Development Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the process of strategic planning in business
- Understand the process of strategic development within a business
- Understand how to build and maintain collaborative business relationships
Effective Business Management Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the contribution of Human Resource Management to organisational goals, including recruitment, training, and employee relations.
- Understand the management of finance in business, including budgeting, financial planning, and cost control.
- Understand marketing strategies in business, including market research, product development, and promotion.
- Understand how legislation impacts business, including employment law, health and safety regulations, and environmental protection.
Effective Management of Transport Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the purpose of transport planning in various contexts.
- Understand how historical developments in land use affect transport planning.
- Understand how newer trends in land use affect transport planning.
- Understand how the principles of sustainability are applied to transport planning initiatives.
- Understand the key drivers behind the demand for transport, including economic and social factors.
- Understand the challenges associated with freight movement, including logistical and environmental considerations.
Effective Operations Management Processes Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the role of operations and operations management within a business, including its impact on overall success.
- Support the relationship between operations management and strategic planning, including the challenges this alliance highlights for a business, ensuring alignment of operational activities with strategic goals.
- Understand the design of operations processes and the design of the products and services that businesses produce, enabling efficient and effective production.
- Implement operations improvement techniques that could enhance competitive advantage within a business, driving innovation and efficiency.
Effective Procurement Management Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the key roles and responsibilities of management within the procurement function and their strategic focus
- Understand the impact of relevant legislation and regulations on the procurement function and its activities
- Understand the benefits and challenges of establishing and maintaining effective collaborative supplier relationships
- Evaluate and apply various negotiation tools and techniques to support effective procurement management
Finance Management Principles Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Analyse cost information obtained from various sources, including financial statements and operational data
- Understand how standard costing methodologies are used to analyse financial performance and identify areas for improvement
- Improve financial performance by actively monitoring and analysing relevant financial information and key performance indicators
- Understand how to improve financial performance by monitoring and evaluating information related to financial activities and performance metrics
Human Resources and People Management Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the value of Human Resource Management (HRM) within an organisation, including its strategic importance and contribution to overall business objectives.
- Understand the principles of Human Resource Planning (HRP), including forecasting future workforce needs and developing strategies to meet those needs.
- Understand the influence of Human Resource Development (HRD) on organisational success, including training, development, and performance management.
- Understand the impact of Human Resource Management (HRM) on Performance Measurement and Management (PMM), including the use of HR metrics to track and improve organisational performance.
Inventory Management Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the purpose of inventory management within an organisation, including its role in meeting customer demand and minimising costs.
- Understand the principles of traditional inventory models, such as Economic Order Quantity (EOQ) and Reorder Point (ROP), and their application in different contexts.
- Understand the impact of inventory management on the supply chain, including its effects on lead times, costs, and customer satisfaction.
- Understand how modern inventory systems improve the performance of inventory control, including the use of technology and data analytics to optimise inventory levels and reduce waste.
Logistics Operations Management Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the principles of logistics in supporting a supply chain, including its importance in meeting customer demands.
- Schedule logistics operations to meet customer needs, ensuring timely and efficient delivery.
- Support the optimisation of logistics operations, improving efficiency and reducing costs.
- Understand the application of technology and quality in logistics operations, enhancing performance and reliability.
Management Information Systems Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the purpose and impact of using Management Information Systems on a business, including their benefits and limitations.
- Understand the relationship between Management Information Systems and business strategy, ensuring alignment and support for strategic objectives.
- Understand how Management Information Systems can drive change within a business, enabling innovation and improved processes.
- Understand the role Management Information Systems play in decision-making and business development, facilitating informed and strategic choices.
Management of Environmental Considerations in Manufacturing Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the various environmental impacts that can be caused by manufacturing processes and activities
- Understand relevant environmental legislation, regulations, and policymaking frameworks that apply to manufacturing operations
- Assess environmental risks within a manufacturing context and implement appropriate risk management measures
- Understand the purpose and application of environmental management and monitoring systems in manufacturing facilities
Management of Innovation within the Global Supply Chain Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the capabilities of an effective modern supply chain.
- Understand the responsibilities of an effective modern supply chain.
- Support the operation of logistics operations.
- Support the advancement of logistics operations.
- Support the secure management of logistics operations.
- Understand the impact of implementing Industry 4.0 advancements into a supply chain environment.
- Contribute to the employment of modern technologies to support the strategic objectives of a business.
Management of International Freight Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand air freight forwarding operations, including documentation, regulations, and security procedures.
- Analyse sea freight forwarding operations, including containerisation, shipping routes, and port operations.
- Assess the concept of an agile port, including its benefits and challenges in a global supply chain.
- Understand the role of multimodal transportation, including its advantages and disadvantages, and the coordination of different modes of transport.
Management of International Trade Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the mechanisms of Global Trade Agreements
- Understand Globalised Trade and Sourcing Strategies
- Understand International Trade Finance and Associated Risks
Management of Ports and Shipping Operations Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the importance of shipping and international maritime trade to the global economy.
- Understand how business strategy contributes to growth in maritime trade, including market analysis and competitive advantage.
- Understand how effective container terminal management aids port operations, including efficiency and safety.
- Understand the concept of an agile port and its ability to adapt to changing market conditions.
- Understand port operations and evolutions within a port, including technological advancements and sustainability initiatives.
Management of Road Freight Operations Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the role of road transportation in supply chains
- Support the setting of standards and performance measurements within road freight operations
- Understand the security requirements associated with Road Transport policy
- Understand route planning conventions of road transport
Management of Sea Freight Operations Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the principles of Sea Freight Management for a business
- Understand the legislation and regulations governing the movement of shipping
- Understand the role of Shipping Freight Operations
- Understand different financial strategies for shipping
Management of effective Customer Services Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the importance of managing customer relationships effectively to enhance customer loyalty and retention
- Understand how an organisation can cultivate a customer-focused culture that prioritises customer needs and satisfaction
- Assess current levels of customer satisfaction, monitor customer feedback, and implement strategies to improve customer service delivery
- Understand the significance of managing customer complaints effectively to resolve issues, maintain customer goodwill, and prevent future problems
Managing Quality Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand a range of quality management systems used within a business, such as ISO 9001 and Six Sigma.
- Understand the impact of quality management systems on business performance, customer satisfaction, and regulatory compliance.
- Research the tools used to manage quality in a business, such as statistical process control and root cause analysis.
- Understand how quality management tools improve organisational performance by reducing defects, improving efficiency, and enhancing customer loyalty.
Managing the Movement of Goods Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the principles applicable to the national movement of goods.
- Understand the processes applicable to the national movement of goods.
- Understand the regulations applicable to the national movement of goods.
- Understand the principles applicable to the international movement of goods.
- Understand the processes applicable to the international movement of goods.
- Understand the regulations applicable to the international movement of goods.
- Understand the safety requirements when transporting goods.
- Understand the security requirements when transporting goods.
- Understand the handling requirements when transporting goods.
- Understand the need for outsourcing logistics services and the associated benefits.
Planning and Control in Manufacturing and Production Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the components of production planning and its function within the supply chain, including demand forecasting, capacity planning, and inventory control.
- Identify the inter-relationships between production planning, sales planning, and forecasting, including how they influence each other and contribute to overall business performance.
- Understand Master Scheduling and the evolution of manual control systems, including its role in coordinating production activities and meeting customer demand.
- Understand various measures to improve production planning performance, including lead time reduction, inventory optimisation, and process improvement.
Principles of Advanced Demand Management Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the core concepts of demand management and planning within an organisational context.
- Understand integrated supply chain operations and the key principles of demand/supply reconciliation to ensure efficient resource allocation.
- Understand the implementation of appropriate demand management strategies and techniques to optimise business performance.
- Understand effective performance measures to maintain and improve demand management practice, ensuring continuous improvement.
- Understand good practices in demand management, key challenges and solutions appropriate to various business contexts, enabling informed decision-making.
Principles of Effective Leadership and Management Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the principles of leadership.
- Understand the principles of management.
- Understand personal development as a manager.
- Implement opportunities that support effective management techniques to meet stakeholder expectations.
- Analyse how decision-making is informed by knowledge.
- Analyse how decision-making is informed by information.
- Understand the role a manager can play in managing change within an organisation.
- Understand the role a manager can play in managing projects within an organisation.
- Understand the role a manager can play in risk assessment within an organisation.
Procurement Management Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the fundamental principles underpinning project management methodologies
- Identify and define a suitable management project, including its objectives and scope
- Understand how to identify potential risks associated with a project and implement effective risk management strategies
- Monitor the progress of a project, review its performance against objectives, and evaluate its overall success
Supply Chain Management Methodologies Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand how a supply chain supports organisations to increase competitive advantage
- Understand the effect of physical and information flows within a supply chain
- Support the implementation of strategic and operational planning
- Evaluate how modern technology impacts the supply chain
The Principles of Corporate Social Responsibility and Sustainability Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the advantages of sustainability for a business.
- Understand the advantages of ethical practices for a business.
- Evaluate how sustainability efforts in the Supply Chain improve Circular Economy principles.
- Understand the impact of global environmental issues on businesses and their operations.
- Understand the need for businesses to improve their environmental performance and reduce their impact.
Warehouse Management Principles Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the importance of a robust warehouse policy, including its role in ensuring efficient and safe operations.
- Understand the resource requirements of warehousing, including staffing, equipment, and space.
- Follow Health and Safety legislation applicable to warehouse operations, including risk assessments and safe working practices.
- Understand the value of Technological advancements in a warehouse, including automation, inventory management systems, and data analytics.
- Know how financial systems operate within a warehouse, including cost accounting, budgeting, and inventory valuation.
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Communicate and liaise effectively with suppliers and other stakeholders
- Standard
Contract for major programmes and projects in procurement and supply
- Standard
Contract with other organisations
- Standard
Develop and implement a management system to ensure compliance with the requirements of the operator’s licence for freight transport operations
- Standard
Identify and mitigate risks in the contracting process
- Standard
Identify, promote and monitor supplier compliance relevant legislation
- Standard
Initiate and manage supplier contracts
- Standard
Manage Quality Systems
- Standard
Manage and lead transport planning teams
- Standard
Review the outcomes of contracts
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 4 records
- 2 records
- 1 record
- 6 records
- 1 record
- 3 records
Showing 6 roles, drawn from 330 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Quality Systems Manager
This work can lead to running a whole quality assurance function, moving into governance, risk and compliance, or moving into wider operational leadership.
See the whole journeyThe credits, and who awards them
Level 5 credits are regulated, and they are awarded by SFEDI Enterprises Ltd. T/A SFEDI Awards rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Contracting in the Procurement EnvironmentEffective Business DevelopmentEffective Business ManagementEffective Management of TransportEffective Operations Management ProcessesEffective Procurement ManagementFinance Management PrinciplesHuman Resources and People Management
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
- Bring your own plan Create
For “Effective Business Development” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Draft the real one Create
You do “Finance Management Principles” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
- Map a live decision Analyse
“Management Information Systems” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
- Lead it Apply
“Effective Business Management” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Communicate and liaise effectively with suppliers and other stakeholders
- Contract for major programmes and projects in procurement and supply
- Contract with other organisations
- Develop and implement a management system to ensure compliance with the requirements of the operator’s licence for freight transport operations
- Identify and mitigate risks in the contracting process
- Identify, promote and monitor supplier compliance relevant legislation
- Initiate and manage supplier contracts
- Manage Quality Systems
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Contracting in the Procurement Environment, one of this qualification's own units.
Applied to your work in any of these jobs
This unit introduces different contract types used in procurement and their key features. Learners will compare advantages and disadvantages, and understand processes for monitoring and evaluating contractor performance to ensure effective procurement management.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for SFEDI Awards Level 5 Diploma in Manufacturing and Production Management (IoSCM)
28 units in this credential, in the order it lists them, awarded by SFEDI Enterprises Ltd. T/A SFEDI Awards.
- Contracting in the Procurement Environment
- Effective Business Development
- Effective Business Management
- Effective Management of Transport
- Effective Operations Management Processes
- Effective Procurement Management
and 22 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.