UK

United Kingdom · Operations · Director/VP (16-20 years)

Director of Sustainable Operations

Here is the whole job, in plain words. What it is, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

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  • Experience bandDirector/VP (16-20 years)
  • Direct reports25-50 reports
  • Reports toVP of Operations
  • UK framework levelUsually a director, accountable for a division and its numbers

Also advertised as VP of Green Operations · Head of ESG Operations · Sustainable Supply Chain Director

Built on 43,079 real UK job descriptions we analysed · grounded in what real qualifications cover

Two short quizzes about you

1From this job to a course

The qualifications matched to this job

IWFM Level 5 Diploma in Facilities Management Practice Institute of Workplace and Facilities Management · Level 5 · covers 1 of 10 standards
IWFM Level 2 Certificate in Facilities Services principles Institute of Workplace and Facilities Management · Level 2 · covers 2 of 10 standards
IWFM Level 4 Diploma in Facilities Management Practice Institute of Workplace and Facilities Management · Level 4 · covers 1 of 10 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Contribute to sustainable best practice through facilities management IWFM Level 5 Diploma in Facilities Management Practice
Contribute to the sustainability, maintenance and preservation of the environment CIWM (WAMITAB) Level 5 Certificate for Healthcare Waste Manager at a Healthcare Facility
Sustainability and environmental issues for Facilities Services IWFM Level 2 Certificate in Facilities Services principles
Contribute to sustainable best practice through facilities management IWFM Level 4 Diploma in Facilities Management Practice
Waste and Resource Management Industry Awareness CIWM (WAMITAB) Level 2 Certificate for Waste and Resource Management Operative
Maintain health and safety in the waste resource management industry CIWM (WAMITAB) Level 4 Medium Risk Operator Competence for Storage of Non-Hazardous Wastes

The future skills this job leans on

Sustainability Fluency building care for people and planet into the work
Foresight Fluency seeing round the corner
Trust Fluency keeping the digital world safe
Your Plan Illustration

Built for Director of Sustainable Operations

6 units that map to this job, from the qualifications that cover it.

  1. Contribute to sustainable best practice through facilities management Institute of Workplace and Facilities Management · covers 1 of 10 standards Level 5
  2. Contribute to the sustainability, maintenance and preservation of the environment CIWM · covers 1 of 10 standards Level 5
  3. Sustainability and environmental issues for Facilities Services Institute of Workplace and Facilities Management · covers 2 of 10 standards Level 2
  4. Contribute to sustainable best practice through facilities management Institute of Workplace and Facilities Management · covers 1 of 10 standards Level 4
  5. Waste and Resource Management Industry Awareness CIWM · covers 1 of 10 standards Level 2
  6. Maintain health and safety in the waste resource management industry CIWM · covers 1 of 10 standards Level 4
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as a Director of Sustainable Operations?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

  • Advanced Green Finance & Investment
  • Climate Adaptation & Resilience Planning
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your Director of Sustainable Operations plan as you set up, starting with the free Growth Mindset module. No card.

Your first Future Fluency module is free. After that, your AI tutor is £70 a month.

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Keep this read. One email with what AI is changing in this job, the new skills it asks for and where to start free. Nothing else follows unless you confirm your address.

3What this role really is

A Director of Sustainable Operations sets the environmental strategy for a business unit and makes sure operations run cleanly and efficiently. The job means turning ESG goals into measurable actions on factory floors and across logistics networks.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

Workiva / Persefoni / Sphera (or similar ESG Platform) Strategic

Leading the selection, implementation, and overall governance of our enterprise ESG data management platform. You'll ensure data integrity, define reporting workflows, and manage integrations with core business systems.

Schneider Electric EcoStruxure / Siemens Navigator (or similar Energy Management System) Architect

Defining the enterprise strategy for smart building and energy management, approving major capital expenditure for system upgrades, and overseeing the integration of these systems across our global footprint.

SAP S/4HANA (EHS Module) / Oracle NetSuite Strategic

Influencing ERP configuration to ensure sustainability data points are captured accurately at the source, and overseeing the extraction and integration of this data for reporting and analysis.

Power BI / Tableau (Advanced Business Intelligence) Strategic

Defining the executive-level sustainability dashboard requirements, ensuring data governance and consistency across all reporting, and using these tools to communicate strategic insights to the Board and C-suite.

SimaPro / GaBi (or similar LCA Software) Expert

Setting the corporate LCA strategy, deciding which product lines require full LCAs, and overseeing the interpretation of results to inform strategic product development and operational changes.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
Strategic Direction for Sustainable Operations No input, executes assigned tasks. Proposes solutions for specific problems within existing strategy. Leads workstreams, makes technical recommendations, influences project strategy.
Budget Allocation (Sustainability Initiatives) No budget authority. Recommends minor purchases (up to £1K). Approves project spend up to £5K, recommends larger investments to Director.
Team Structure & Hiring No input on hiring or team structure. Provides input on specific role requirements. Interviews and provides strong recommendations for junior roles, mentors new hires.
External Partnerships & Vendor Selection No involvement. Researches potential vendors for specific tools. Evaluates vendors, makes recommendations for specific project needs.

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Absolute Scope 1 & 2 GHG Emissions Reduction
Year-over-year reduction in our direct emissions (Scope 1) and indirect emissions from purchased energy (Scope 2). This is the big one, frankly.
Target · Achieve a 5-8% year-on-year reduction, aligned with Science-Based Targets.

If our baseline was 100,000 tonnes CO2e, we'd expect to see 92,000-95,000 tonnes by year-end. You'll be held accountable for the plan to get there.

Operational Cost Savings from Green Initiatives
Validated financial savings directly attributable to energy efficiency, waste reduction, and water conservation projects you've championed.
Target · Deliver at least £2M-£5M in annualised savings across the business unit.

Implementing a new energy management system saves £3M in electricity bills across 30 sites. That's a direct win.

Waste Diversion Rate (Landfill)
The percentage of operational waste that is recycled, reused, or valorised, rather than sent to landfill.
Target · Increase diversion rate by 10-15 percentage points year-on-year, aiming for 90%+.

Moving from 70% diversion to 85% across all manufacturing sites within 12 months. This means less going to landfill, more being useful.

ESG Rating Improvement
Our external sustainability performance scores from key rating agencies, which directly influence investor perception.
Target · Improve our Sustainalytics/MSCI rating by at least one category (e.g., 'Average' to 'Low Risk' or 'Industry Leader').

After a year, our Sustainalytics score moves from 'Medium Risk' to 'Low Risk' due to stronger operational performance and reporting. This is a big deal for our share price.

Board and Executive Confidence
The level of trust and reliance the Board and C-suite place in your strategic guidance and operational execution of sustainability initiatives.
  • You'll be regularly invited to present to the Board's ESG Committee, your recommendations will be adopted without significant pushback (most of the time!), and you'll be seen as the go-to expert for all things sustainable operations. They'll proactively seek your input on major strategic decisions, not just compliance issues.
Organisational Buy-in & Cultural Shift
How well your strategy is adopted and embraced by operational teams, from plant managers to front-line staff.
  • You'll see plant managers proactively proposing new green initiatives, team leaders training their staff on sustainable practices, and a general shift in mindset where sustainability is seen as an integral part of operational excellence, not just a 'nice to have'. We'll measure this through internal surveys and observed behaviour changes.
External Reputation & Thought Leadership
How the company is perceived externally as a leader in sustainable operations.
  • You'll be asked to represent the company at industry conferences, contribute to whitepapers, and our sustainability reports will be praised for their transparency and ambition. Competitors might even start trying to poach your team (which is annoying, but a good sign!).
Risk Mitigation & Future-Proofing
Your ability to identify and proactively address emerging environmental risks (e.g., water scarcity, new regulations) that could impact our operations.
  • We won't be caught off guard by new legislation or resource constraints. You'll have clear contingency plans in place, and your strategic roadmap will show how we're building resilience against future challenges. We'll avoid major fines or supply chain disruptions because you saw them coming.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Driving Large-Scale, Tangible Impact

You'll be leading initiatives that genuinely reduce our environmental footprint across a huge operational landscape. Seeing a new energy system go live, or a major waste stream disappear, will be a huge buzz for you.

Successfully implementing a circular economy programme that reuses 80% of a key material, saving millions and dramatically cutting waste. That's real impact.

Shaping Organisational Strategy

You'll be at the table with senior leadership, defining the long-term direction for our operational sustainability. Your ideas will directly influence company policy and investment decisions.

Developing the 5-year roadmap for our Net Zero journey, which then gets approved by the Board and becomes a core strategic pillar for the company.

Building and Empowering High-Performing Teams

You'll get a real kick out of seeing your team grow, tackle complex challenges, and deliver impressive results. Developing the next generation of sustainability leaders will be a key part of your role.

Mentoring a manager who then successfully leads a multi-site energy efficiency programme, exceeding all targets and getting promoted.

What frustrates people
  • The sheer pace of regulatory change, meaning you constantly have to adapt reporting frameworks and data collection.
  • Legacy operational systems that make data extraction and integration a nightmare.
  • The challenge of getting accurate Scope 3 data from hundreds of external suppliers who have their own priorities.
  • Budget cycles that don't always align with the long-term investment horizons needed for major sustainability projects.
  • The occasional internal resistance from teams who are comfortable with the status quo and don't see the urgency of change.
What this role does not give you
  • A predictable, routine work schedule – expect urgent requests and shifting priorities.
  • A role where you only deal with 'green' people – you'll be engaging with a very diverse group, some highly sceptical.
  • Guaranteed immediate gratification – many strategic sustainability initiatives have long lead times for impact.
  • Complete autonomy over all operational decisions – you'll be influencing, not dictating, much of the time.

8Who you work with

This role directly shapes the environmental footprint and operational efficiency of our entire business unit. Your decisions will influence capital expenditure for green technologies, impact our relationships with major suppliers, and directly contribute to our public ESG commitments. You're essentially future-proofing our operations, ensuring long-term resilience and competitive advantage in a rapidly changing world. It's about making sustainability a core part of our operational DNA, not just an add-on.

Inside the business
  • CFO and Finance Leadership (for budget and ROI)
  • Chief Supply Chain Officer (for logistics and procurement)
  • Heads of Manufacturing/Plant Managers (for on-the-ground implementation)
  • Product Development (for sustainable design inputs)
  • Legal & Compliance (for regulatory adherence)
  • Investor Relations (for ESG reporting and communication)
Outside the business
  • Key Suppliers and Logistics Partners (for Scope 3 emissions)
  • Industry Bodies and Associations (for best practice sharing)
  • Regulatory Bodies (for compliance and future policy input)
  • ESG Rating Agencies (Sustainalytics, MSCI, CDP)
  • External Auditors (for assurance of sustainability data)

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • A minimum of 16 years of progressive experience in operations management, supply chain, or dedicated sustainability roles within a large, complex organisation (ideally manufacturing or logistics-heavy).
  • Proven experience leading and managing large teams (20+ people, including managers) and developing talent.
  • Demonstrable track record of successfully driving large-scale sustainability programmes that delivered measurable environmental and financial benefits.
  • Extensive experience with enterprise-level carbon accounting, ESG reporting frameworks, and navigating external audits.
  • Strong financial acumen, including P&L management and building robust business cases for capital investments.
  • Experience presenting complex strategic information to C-suite executives and Board members.

10What to practise next

Where the job is going, and what to do about it starting this week.

Digital Twin & IoT Integration for Green Operations

Connecting real-time IoT data from operational assets with digital twin models allows for unprecedented precision in optimising energy use, predictive maintenance, and resource allocation, leading to significant efficiency gains and emissions reductions.

Real-time Operational Data Streams · Digital Twin Modelling & Simulation · AI-driven Optimisation Algorithms · Edge Computing for Data Processing

  • This quarter: Research leading industrial IoT platforms and digital twin applications in operations.
  • Next quarter: Identify one pilot project (e.g., a single factory line) for digital twin implementation.
  • Month 6: Work with IT and Operations to develop a roadmap for wider IoT and digital twin deployment.
  • Month 9: Present a business case for a multi-million-pound investment in this technology, highlighting sustainability benefits.

Quick win: Explore case studies of companies using digital twins for energy optimisation. Talk to our IT team about current IoT capabilities and data infrastructure.

Blockchain for Supply Chain Traceability & ESG Assurance

Blockchain offers immutable, transparent records of product origin, material flows, and ESG performance across complex supply chains. This will become critical for proving claims of ethical sourcing, low-carbon products, and circularity to regulators and consumers.

Distributed Ledger Technology (DLT) · Supply Chain Traceability Applications · Smart Contracts for ESG Compliance · Interoperability with Existing Systems

  • This quarter: Read up on blockchain applications in sustainable supply chains.
  • Next quarter: Identify a critical raw material or product line where enhanced traceability would add significant value.
  • Month 6: Partner with a blockchain solution provider to explore a pilot project for supply chain transparency.
  • Month 9: Develop a strategy for integrating blockchain into our supplier engagement and ESG assurance processes.

Quick win: Watch some introductory videos on blockchain for supply chain. Talk to your procurement team about their biggest traceability challenges.

11Staying current once you are in

What people here do to keep up
  • Regularly attend and present at leading industry conferences on sustainable operations, supply chain, and ESG (e.g., GreenBiz, Responsible Business Summit).
  • Participate in relevant industry working groups or committees to influence best practices and regulatory developments.
  • Maintain active memberships in professional bodies like IEMA (Institute of Environmental Management & Assessment) or the Circular Economy Club.
  • Engage in executive education programmes focused on strategic leadership, change management, or advanced sustainability topics.
  • Mentor junior professionals in the sustainability field, sharing your expertise and building the next generation of leaders.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Advanced Green Finance & Investment

Investors are increasingly scrutinising green finance instruments and demanding clear ROI on sustainability investments. Understanding how to structure green bonds, access blended finance, and articulate the financial value of nature-based solutions will be critical.

  • Green Bonds & Sustainability-Linked Loans
  • Carbon Pricing & Internal Carbon Fees
  • ESG Risk & Opportunity Valuation
  • Blended Finance Models

Climate Adaptation & Resilience Planning

The physical impacts of climate change (extreme weather, resource scarcity) are already affecting supply chains and operations. Moving beyond just emissions reduction, you'll need to build operational resilience and adapt to a changing climate, not just mitigate it.

  • Physical Climate Risk Assessment
  • Supply Chain Vulnerability Mapping
  • Nature-Based Solutions for Resilience
  • Scenario Planning for Extreme Weather

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • Enterprise GHG Protocol & Carbon Accounting (Scopes 1, 2, & 3)
  • Circular Economy Strategy & Implementation
  • ISO 14001 & Environmental Management Systems (EMS) Governance
  • Global Sustainability Reporting Frameworks (GRI, SASB, TCFD, CSRD, IFRS S1/S2)
  • Lean & Green Operational Excellence

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    From Senior Green Operations Manager (L5) within a large organisation

    3-5 years as a Manager

    Skills to master

    • Developing enterprise-level strategy, managing managers, influencing at the C-suite level, P&L accountability for a significant function, leading large-scale change programmes.

    You're ready to move on when

    • Successfully led a major, multi-site sustainability programme from conception to completion, delivering significant impact.
    • Consistently exceeded departmental sustainability targets and demonstrated strong team leadership.
    • Proactively identified and mitigated significant operational ESG risks.
    • Built strong relationships with senior leaders across different functions.
  2. 2

    From Director of Operations / Supply Chain (with strong sustainability focus) in a mid-sized company

    5-8 years as a Director

    Skills to master

    • Scaling sustainability initiatives to a much larger, more complex operational footprint, navigating global regulatory landscapes, managing a significantly larger budget and team, engaging with public investors and board members.

    You're ready to move on when

    • Successfully built and executed a comprehensive sustainability strategy for a mid-sized company.
    • Demonstrated ability to drive both operational efficiency and environmental performance.
    • Experience in external ESG reporting and stakeholder engagement.
    • Proven ability to lead and develop a diverse operational team.
  3. 3

    From Senior Consultant (ESG/Operations Strategy) at a top-tier consulting firm

    8-12 years in consulting, with 3-5 at Senior Manager/Director level

    Skills to master

    • Transitioning from advisory to direct operational execution, building and managing internal teams, navigating corporate politics and legacy systems, long-term P&L accountability.

    You're ready to move on when

    • Led multiple large-scale ESG/operations transformation projects for major clients.
    • Deep expertise in sustainability strategy, operational excellence, and change management.
    • Strong client relationship management and influencing skills.
    • Desire to move into an in-house execution role with direct ownership.

15Where this role leads

The long view: This role can lead to a Chief Operations Officer position, running operations across an entire company, or a Head of ESG role, setting sustainability strategy for a global organisation.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Director of Sustainable Operations is actually changing.

Where it leads

Roles this leads to

Also named as a next step, with no page in the catalogue yet:

  • VP of Operations (broader scope)

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Contribute to sustainable best practice through facilities management, worked against Director of Sustainable Operations.

Contribute to sustainable best practice through facilities management Level 5

Applied to your work in Director of Sustainable Operations

This unit aims to provide learners with an understanding of how facilities management practices impact environmental sustainability and community well-being. Learners will be able to implement and promote sustainable facilities management practices, adhering to relevant legislation and regulations.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

See Your Progress Grow Illustration
Director of Sustainable Operations
  • Enterprise GHG Protocol & Carbon Accounting (Scopes 1, 2, & 3)
  • Circular Economy Strategy & Implementation
  • ISO 14001 & Environmental Management Systems (EMS) Governance
  • Global Sustainability Reporting Frameworks (GRI, SASB, TCFD, CSRD, IFRS S1/S2)
  • Lean & Green Operational Excellence
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

16The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Director of Sustainable Operations is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Chief Sustainability Officer (CSO)

    3-5 years in this Director role

    Level 7 (C-Suite)

    • Advanced ESG risk management and opportunity identification across all business functions
    • Developing and communicating the company's full ESG narrative to global stakeholders
    • Leading cross-functional executive committees on sustainability
    • M&A due diligence and integration from a holistic ESG perspective

  2. VP of Operations (broader scope)

    4-6 years in this Director role

    Level 6 (broader operational remit)

    • Optimising end-to-end supply chain performance for all metrics
    • Leading major operational transformation programmes (e.g., digital factories, automation)
    • Strategic workforce planning and talent development across all operational roles
    • Managing complex labour relations and industrial partnerships
Working with AI on the job

Working with AI

Where AI is starting to help

Let's be real, as a Director, your time is precious. You shouldn't be bogged down in manual data crunching or drafting routine reports. AI isn't just for analysts anymore; it's a strategic tool that can give you back hours every week, letting you focus on the big picture: setting strategy, building your team, and driving real change.

For a Director of Sustainable Operations, AI can be a game-changer. It means less time chasing numbers and more time influencing decisions. Imagine having instant insights into complex data, faster regulatory analysis, and even AI-assisted strategic planning. It's about augmenting your leadership, not replacing it.

Predictive Operational Optimisation

Use AI to forecast energy demand, waste generation, and resource consumption across all sites. The system will flag potential inefficiencies or risks before they become problems, giving you a proactive edge in resource management and cost control. It's like having a crystal ball for your operations.

Executive-Ready Report Generation

Feed your sustainability data and key messages into a generative AI, and it'll draft comprehensive sections of your quarterly board reports or annual ESG disclosures. You'll spend less time on the first draft and more time refining the narrative and ensuring strategic alignment. Think of it as your super-smart ghostwriter.

Advanced Regulatory & Risk Intelligence

Deploy AI to continuously monitor global ESG regulations, industry standards, and emerging climate risks. The AI can summarise complex legal texts, identify compliance gaps, and even model the potential impact of new policies on your operations, keeping you ahead of the curve. No more sifting through hundreds of pages of legalese.

Supplier ESG Performance Analysis

Use AI to analyse vast amounts of supplier data (audits, certifications, emissions reports) to quickly identify high-risk areas or opportunities for improvement within your Scope 3 supply chain. This helps you prioritise engagement, negotiate better terms, and drive greener procurement practices at scale.

Common questions

Common questions

How do you become a Director of Sustainable Operations?

Common routes in include From Senior Green Operations Manager within a large organisation (3-5 years as a Manager), From Director of Operations / Supply Chain (with strong sustainability focus) in a mid-sized company (5-8 years as a Director) and From Senior Consultant (ESG/Operations Strategy) at a top-tier consulting firm (8-12 years in consulting, with 3-5 at Senior Manager/Director level). Times vary with prior experience.

Where can a Director of Sustainable Operations progress to?

This role can lead on to Chief Sustainability Officer (CSO) (3-5 years in this Director role) and VP of Operations (broader scope) (4-6 years in this Director role), depending on the skills you build.

What new skills matter most for a Director of Sustainable Operations?

Increasingly, Advanced Green Finance & Investment and Climate Adaptation & Resilience Planning. These are the skills our record of this role lists as growing.

Free tools

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17Where to go from here

Other roles at Level 7

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

 More jobs in operations

Stay in the field you know and move sideways rather than up.
If you leave this industry

Skills in operational transformation, data management and influencing senior stakeholders transfer to other industries facing similar sustainability challenges, including retail, logistics, technology hardware and energy. They can also apply in the public sector or NGOs that need large-scale operational change.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my free Growth Mindset module What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.