The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
MQL-to-SQL Conversion Rate
The percentage of Marketing Qualified Leads (MQLs) from your campaigns that Sales accepts as Sales Qualified Leads (SQLs). This tells us if we're generating the *right* kind of leads.
Target · Achieve a >15% conversion rate for all campaigns you manage.If your Q3 webinar series generated 100 MQLs, we'd expect at least 15 of those to be accepted by Sales as SQLs after their initial qualification.
Marketing-Influenced Pipeline
The total value of sales opportunities (pipeline) that your marketing activities have directly touched or influenced before they become closed-won deals. This shows marketing's contribution to the sales funnel.
Target · Source or influence >£750K in new sales pipeline per quarter.Your ABM campaign targeting 20 enterprise accounts contributed to £800K of pipeline in Q2, meaning those accounts progressed to a sales opportunity after engaging with your content.
Campaign ROI (Return on Investment)
The revenue generated by your campaigns compared to the cost of running them. This is the ultimate measure of efficiency and effectiveness.
Target · Maintain a positive ROI (>1:1) for all major paid campaigns; aim for >3:1 for evergreen programmes.A paid social campaign costing £10K resulted in £40K of influenced pipeline that closed, giving a 4:1 ROI (before factoring in sales costs).
Database Health & Segmentation Accuracy
The cleanliness and usability of our marketing database, specifically the segments you create for targeted campaigns. This means minimal bounce rates, up-to-date contact info, and accurate persona tagging.
Target · Achieve <2% bounce rate on email campaigns; maintain >90% accuracy on key segmentation fields for your target audiences.Before launching a campaign to 'Heads of IT', you'll check 50 random records in that segment to ensure their job titles and company sizes are correct, spotting any errors before they go out.
Sales Team Trust & Collaboration
How well you work with the Sales team, specifically if they see you as a true partner rather than just 'the marketing person'. This means they're proactively coming to you for ideas and feedback.
- Sales reps regularly ask for your input on account strategies. You get invited to sales team meetings to discuss lead quality or campaign performance. Sales provides constructive feedback on leads, not just complaints. They actually use the sales enablement materials you create.
Mentee Growth & Development
Your ability to guide and develop junior members of the team, helping them to improve their skills and take on more responsibility. This isn't formal management, but active coaching.
- A junior specialist you've mentored successfully leads their first small campaign independently. They ask you for advice before escalating issues. Your manager notes positive feedback from junior team members about your guidance. You're seen as a helpful resource for best practices.
Strategic Campaign Design
The thoughtfulness and foresight that goes into your campaign planning. Are you just ticking boxes, or are you genuinely thinking about the buyer's journey, potential objections, and how to drive real engagement?
- Your campaign briefs clearly articulate the target persona, their pain points, and how our solution addresses them. You proactively suggest new channels or content types based on market trends or competitor activity. Your campaigns consistently include a clear follow-up plan for Sales. You can articulate the 'why' behind every element of your campaign.
Proactive Problem Solving
How quickly and effectively you identify and address issues before they become bigger problems. This means spotting a dip in lead quality or a technical glitch and jumping on it.
- You flag potential issues with data hygiene or campaign performance to your manager before they do. You propose solutions to a problem, not just highlight it. You troubleshoot Marketo sync errors or GA4 tracking issues independently before escalating. You foresee potential roadblocks in a campaign launch and plan around them.