The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
Favourable Case Outcomes
The percentage of contested matters where we achieve a positive result for the client, whether that's a win in court, a beneficial settlement, or a policy change.
Target · >70% of contested mattersIn Q2, you handled 8 contested cases. 6 resulted in a win or favourable settlement, 1 was dismissed, and 1 was lost. That's 7/8, or 87.5% favourable outcomes.
Project Budget Adherence
How closely you manage the legal expenses for your assigned cases or workstreams against the allocated budget.
Target · Within 5% of allocation for projects under £50K, within 10% for those over.Your workstream for the housing discrimination case had a budget of £25,000. You spent £26,000, which is within the 5% tolerance. Good job keeping an eye on those expert witness fees.
Mentee Progression
The demonstrable growth and increased responsibility of the junior lawyers or fellows you mentor.
Target · At least one mentee shows significant progress (e.g., takes on lead counsel for a small case, receives positive feedback in their annual review, or gets promoted) annually.Your mentee, Sarah, successfully argued her first motion in court this year, something she couldn't have done without your guidance on brief drafting and oral arguments. That's a clear win.
Policy Advocacy Engagement
The number of policy submissions, legislative analyses, or coalition meetings you actively contribute to, beyond your direct litigation work.
Target · Minimum 4 significant contributions per year.You drafted a key section of our submission to the Ministry of Justice on legal aid reform and represented us in two crucial meetings with the housing coalition. That's 3 contributions right there.
Strategic Legal Design
Your ability to conceptualise and implement effective legal strategies that go beyond individual case wins to achieve broader impact.
- You're consistently proposing novel legal arguments, identifying opportunities for systemic change in seemingly small cases, and your strategies are adopted by the team. People come to you for advice on how to frame a difficult case. Your briefs aren't just legally sound
- they're strategically smart.
Client Empowerment & Trust
How well you build rapport and trust with clients, especially those who have experienced trauma, ensuring they feel heard, respected, and empowered throughout the legal process.
- Clients consistently give positive feedback about your communication and approachability. They feel comfortable sharing difficult details with you. You're able to explain complex legal concepts in a way that makes sense to them, helping them make informed decisions about their case. You avoid re-traumatising them, which is a big deal.
Mentorship Effectiveness
The quality of guidance and support you provide to junior lawyers, helping them develop their legal skills, professional judgment, and resilience.
- Junior lawyers actively seek your advice and feedback. They improve their drafting, research, and advocacy skills under your informal supervision. You help them navigate difficult client situations and manage their own stress, rather than just telling them what to do. They feel supported, not just directed.
Cross-Team Collaboration
Your ability to work effectively with other internal teams (e.g., policy, communications) and external partners (e.g., community organisations) to achieve shared goals.
- You're regularly invited to cross-functional planning meetings. Other teams proactively seek your legal input. You're seen as someone who can bridge gaps between different perspectives, making sure everyone is on the same page for joint projects. We get things done together more smoothly because you're involved.